Tejaswini Chile
7df68c6388
Feat: Automations Actions ( #3564 )
2022-01-13 11:21:06 +05:30
Tejaswini Chile
a0884310f4
feat: Save automation rules ( #3359 )
2022-01-10 12:41:59 +05:30
Sojan Jose
577e9905c6
chore: Fix issue with conversation assignment notifications ( #3661 )
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- fixes issues with conversation assignment notifications not working in certain cases
2021-12-28 21:53:13 +05:30
Pranav Raj S
2be71e73dc
feat: Add a view for mentions ( #3505 )
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- Added a new table mentions for saving user mentions
- Added a filter conversation_type in the API
- Added a view to see the mentions
2021-12-09 11:20:14 +05:30
Muhsin Keloth
b46ee5e580
Fix: Conversation status event in widget side ( #3509 )
2021-12-03 22:45:00 +05:30
Sojan Jose
791d90c6b7
chore: Migrate PubSub Token to contact inbox ( #3434 )
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At present, the websocket pubsub tokens are present at the contact objects in chatwoot. A better approach would be to have these tokens at the contact_inbox object instead. This helps chatwoot to deliver the websocket events targetted to the specific widget connection, stop contact events from leaking into other chat sessions from the same contact.
Fixes #1682
Fixes #1664
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-11-22 23:32:17 +05:30
Muhsin Keloth
cf5f6d5a74
feat: enable Dialogflow integration all inboxes except email ( #3285 )
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Fixes #2461
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-11-12 17:53:03 +05:30
Sojan Jose
d78cb67a2a
chore: Fix conversation status in webhooks ( #3364 )
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- fix the wrong conversation status being sent in webhooks
- additional information in websocket events
- refactor activity messaging code
- move activity message generation to background job to stop the callback loop
2021-11-12 16:17:59 +05:30
Hugo Sarti
68fa694268
fix: Disable typing indicator for user when agent is typing a private note ( #3303 )
2021-11-01 12:20:07 +04:00
Muhsin Keloth
cd5c2c51d9
fix: Send notification to all the mentioned users in a private message ( #3222 )
2021-10-15 14:35:43 +05:30
Aswin Dev P.S
4f51a46c2b
feat: Ability to delete a contact ( #2984 )
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This change allows the administrator user to delete a contact and its related data like conversations, contact inboxes, and reports.
Fixes #1929
2021-09-23 12:52:49 +05:30
Aswin Dev P.S
2ddd508aee
Add missing conversation id for first response event ( #2922 )
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- Add missing conversation id for first response event
- Fixing the flaky test
Fixes #2746
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
2021-09-02 00:16:09 +05:30
Sojan Jose
5319af3dfc
chore: Merge contact copy over information ( #2812 )
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fixes : #2767 , #2773
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2021-08-31 15:30:18 +05:30
Muhsin Keloth
6515b69560
feat: CSAT for all channels ( #2749 )
2021-08-23 22:00:47 +05:30
Sojan Jose
a7ca55c080
chore: Change the conversation bot status to pending ( #2677 )
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fixes : #2649
2021-07-21 22:02:43 +05:30
Sojan Jose
dd9d5e410c
feat: Add CSAT response APIs ( #2503 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-29 20:59:41 +05:30
Pranav Raj S
836b317b8a
feat: Remove restrictions on API channel webhook_url ( #2261 )
2021-05-13 15:03:25 +05:30
Muhsin Keloth
3fc646f330
feat: Add campaigns in web widget ( #2227 )
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* add campaign store(getter, actions and mutations)
* add campaign store module
* add get campaigns api
* add fetch campaign action widget load
* add specs
* code cleanup
* trigger campaig api fixes
* integrate campaign trigger action
* code cleanup
* revert changes
* trigger api fixes
* review fixes
* code beautification
* chore: Fix multiple campaigns being send because of race condition
* chore: rubocop
* chore: Fix specs
* disable campaigns
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2021-05-10 00:31:00 -07:00
Sojan Jose
b30ecb27a6
feat: Add APIs for Dialogflow integration V1 ( #2155 )
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-05-05 21:06:11 +05:30
Sojan Jose
98e2a9b8b5
feat: Builder for creating Campaign conversations ( #2192 )
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- Builder for creating Campaign conversations
- Widget endpoint to fetch the campaigns
2021-05-03 20:23:09 +05:30
Sojan Jose
4b49d21543
chore: Add event for conversations transferred to Bot ( #2167 )
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* chore: Event for conversation transferred to Bot
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David <webofnithin@gmail.com>
2021-04-28 20:53:23 +05:30
Sojan Jose
42e83de5b0
feat: Activity messages for team assignments ( #1893 )
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- assignment messages when the conversation team is changed
- change assignee based on team
- move round-robin and assignee logic to concerns
2021-03-12 15:13:58 +05:30
Muhsin Keloth
aab70bf1f1
fix: attachment rendering if the message content is empty in private note ( #1831 )
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Fixes #1830
2021-02-25 22:40:03 +05:30
Sojan Jose
1612f515b0
chore: Fix issues with notification actors ( #1807 )
2021-02-19 18:35:21 +05:30
Pranav Raj S
7748e0c56e
fix: Update flaky notification tests ( #1728 )
2021-02-03 17:55:27 +05:30
Pranav Raj S
b93388b330
feat: Tag agents in a private note ( #1688 )
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Co-authored-by: Sojan <sojan@pepalo.com>
2021-01-27 00:04:11 +05:30
Pranav Raj S
8e2b4acc43
chore: Remove account.destroy listener ( #1530 )
2020-12-19 18:11:43 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation ( #1204 )
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fixes : #895
fixes : #1118
fixes : #1075
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-10 19:19:15 +05:30
Sojan Jose
ac5d755545
chore: Update dependencies ( #1173 )
2020-09-08 11:24:08 +05:30
Sojan Jose
2193de9853
chore: General fixes and clean up ( #1169 )
2020-08-25 23:04:02 +05:30
Sojan Jose
8079bf50a0
Feature: API Channel ( #1052 )
2020-07-21 12:15:24 +05:30
Sojan Jose
f9e8bb8e10
Chore: Send browser language in webwidget events ( #952 )
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Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-06-13 00:19:43 +05:30
Subin T P
ed1c871633
Feature: Slack integration ( #783 )
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- Integrations architecture
- Slack integration
2020-06-12 23:12:47 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing ( #935 )
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- remove subscription model
- remove billing-related code
2020-06-07 20:31:48 +05:30
Pranav Raj S
f78df91dd2
Chore: Contact Sidebar, conversation cleanup ( #908 )
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- Update sidebar design
- Move every contact data to contacts module
- Revert go to next conversation feature
- Fix issues with new conversation in action cable
- Escape HTML content
- Broadcast event when conversation.contact changes.
Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-02 22:59:02 +05:30
Sojan Jose
b7a583b2c4
Feature: Ability to switch between multiple accounts ( #881 )
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* Feature: Ability to switch between multiple accounts
* Fix rubocop
* Fix assigned inboxes
* fix auth json
* Add account switcher in UI
* fix ordering on administrate
* Add switch accounts to sidebar
* add account id
* Fix schema.rb timestamp
* Revert "add account id"
This reverts commit 27570f50ef584cb9a5f69454f43f630b318c8807.
* Add a check for account
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-26 22:38:48 +05:30
Pranav Raj S
f28ec29b8c
Feature: Customise widget for bot conversations ( #834 )
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* Feature: Customise widget for bot conversations
2020-05-09 22:02:43 +05:30
Nithin David Thomas
5bc8219db5
Feature: Typing Indicator on widget and dashboard ( #811 )
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* Adds typing indicator for widget
* typing indicator for agents in dashboard
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-04 23:07:56 +05:30
Sojan Jose
dc6398ab56
Feature: Api to toggle typing status on a conversation ( #807 )
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- api to toggle typing status on a conversation
- clients receive webhook events on the same
Addresses: #718 , #719 , #775
2020-05-03 12:17:27 +05:30
Sojan Jose
96da27f1f6
Feature: User Notification Objects ( #752 )
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Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-05-01 14:53:43 +05:30
Sojan Jose
c0ce70e87b
Chore: Events Cleanup ( #739 )
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* Chore: Events Cleanup
- fix failing tests
- add additional webhook events
- clean up event logic
* Fix conversation status update in action cable
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-18 20:25:58 +05:30
Sojan Jose
ecccb103a0
Chore: Add a real-time event for contact resolution/update ( #696 )
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* Chore: Add a real-time event for contact resolution/update
* Chore: Ensure Events are sent to administrators
Addresses: #419
2020-04-18 13:47:51 +05:30
Sony Mathew
818c769bb7
Chore: Message to support multiple attachments ( #730 )
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* Changes for the message to have multiple attachments
* changed the message association to attachments from has_one to has_many
* changed all the references of this association in building and fetching to reflect this change
* Added number of attachments validation to the message model
* Modified the backend responses and endpoints to reflect multiple attachment support (#737 )
* Changing the frontend components for multiple attachments
* changed the request structure to reflect the multiple attachment structures
* changed the message bubbles to support multiple attachments
* bugfix: agent side attachment was not showing because of a missing await
* broken message was shown because of the store filtering
* Added documentation for ImageMagick
* spec fixes
* refactored code to reflect more apt namings
* Added updated message listener for the dashboard (#727 )
* Added the publishing for message updated event
* Implemented the listener for dashboard
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-17 21:15:20 +05:30
Sojan Jose
b0950d6880
Feature: Rich Message Types ( #610 )
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Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2020-04-10 16:42:37 +05:30
Subin T P
8f6f07177d
Enhancement: Move reporting metrics to postgres ( #606 )
2020-03-18 16:53:35 +05:30
Pranav Raj S
b2d5cc7b05
Feature: Introduce bots ( #545 )
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Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-03-06 01:43:12 +05:30
Sojan Jose
cda65ea339
Feature: Conversation creation email notifications ( #576 )
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* Clean up the mailers
* Disable assignment mailer if setting is turned off
* Email notifications on conversation create
* Specs
2020-03-01 19:06:13 +05:30
Subin T P
7479b5db43
Feature: Support account/inbox specific webhooks ( #562 )
2020-02-26 09:44:24 +05:30
Subin T P
d36e1b52f6
Enhancement: Add event name in webhook payload ( #528 )
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* chore: Remove unwanted twitter gem
* Enhancement: Add event name in webhook payload
fixes #528 #516 #518
2020-02-20 16:19:42 +05:30
Subin T P
919261d843
Feature: Webhooks ( #489 )
2020-02-14 23:19:17 +05:30
