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53 commits

Author SHA1 Message Date
Hugo Sarti
68fa694268
fix: Disable typing indicator for user when agent is typing a private note (#3303) 2021-11-01 12:20:07 +04:00
Muhsin Keloth
cd5c2c51d9
fix: Send notification to all the mentioned users in a private message (#3222) 2021-10-15 14:35:43 +05:30
Aswin Dev P.S
4f51a46c2b
feat: Ability to delete a contact (#2984) 
This change allows the administrator user to delete a contact and its related data like conversations, contact inboxes, and reports.

Fixes #1929
 2021-09-23 12:52:49 +05:30
Aswin Dev P.S
2ddd508aee
Add missing conversation id for first response event (#2922) 
- Add missing conversation id for first response event
- Fixing the flaky test

Fixes #2746

Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
 2021-09-02 00:16:09 +05:30
Sojan Jose
5319af3dfc
chore: Merge contact copy over information (#2812) 
fixes: #2767, #2773

Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
 2021-08-31 15:30:18 +05:30
Muhsin Keloth
6515b69560
feat: CSAT for all channels (#2749) 2021-08-23 22:00:47 +05:30
Sojan Jose
a7ca55c080
chore: Change the conversation bot status to pending (#2677) 
fixes: #2649
 2021-07-21 22:02:43 +05:30
Sojan Jose
dd9d5e410c
feat: Add CSAT response APIs (#2503) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-06-29 20:59:41 +05:30
Pranav Raj S
836b317b8a
feat: Remove restrictions on API channel webhook_url (#2261) 2021-05-13 15:03:25 +05:30
Muhsin Keloth
3fc646f330
feat: Add campaigns in web widget (#2227) 
* add campaign store(getter, actions and mutations)

* add campaign store module

* add get campaigns api

* add fetch campaign action widget load

* add specs

* code cleanup

* trigger campaig api fixes

* integrate campaign trigger action

* code cleanup

* revert changes

* trigger api fixes

* review fixes

* code beautification

* chore: Fix multiple campaigns being send because of race condition

* chore: rubocop

* chore: Fix specs

* disable campaigns

Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
 2021-05-10 00:31:00 -07:00
Sojan Jose
b30ecb27a6
feat: Add APIs for Dialogflow integration V1 (#2155) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-05-05 21:06:11 +05:30
Sojan Jose
98e2a9b8b5
feat: Builder for creating Campaign conversations (#2192) 
- Builder for creating Campaign conversations
- Widget endpoint to fetch the campaigns
 2021-05-03 20:23:09 +05:30
Sojan Jose
4b49d21543
chore: Add event for conversations transferred to Bot (#2167) 
* chore:  Event for conversation transferred to Bot

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David <webofnithin@gmail.com>
 2021-04-28 20:53:23 +05:30
Sojan Jose
42e83de5b0
feat: Activity messages for team assignments (#1893) 
- assignment messages when the conversation team is changed
- change assignee based on team
- move round-robin and assignee logic to concerns
 2021-03-12 15:13:58 +05:30
Muhsin Keloth
aab70bf1f1
fix: attachment rendering if the message content is empty in private note (#1831) 
Fixes #1830
 2021-02-25 22:40:03 +05:30
Sojan Jose
1612f515b0
chore: Fix issues with notification actors (#1807) 2021-02-19 18:35:21 +05:30
Pranav Raj S
7748e0c56e
fix: Update flaky notification tests (#1728) 2021-02-03 17:55:27 +05:30
Pranav Raj S
b93388b330
feat: Tag agents in a private note (#1688) 
Co-authored-by: Sojan <sojan@pepalo.com>
 2021-01-27 00:04:11 +05:30
Pranav Raj S
8e2b4acc43
chore: Remove account.destroy listener (#1530) 2020-12-19 18:11:43 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation (#1204) 
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-09-10 19:19:15 +05:30
Sojan Jose
ac5d755545
chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30
Sojan Jose
2193de9853
chore: General fixes and clean up (#1169) 2020-08-25 23:04:02 +05:30
Sojan Jose
8079bf50a0
Feature: API Channel (#1052) 2020-07-21 12:15:24 +05:30
Sojan Jose
f9e8bb8e10
Chore: Send browser language in webwidget events (#952) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-06-13 00:19:43 +05:30
Subin T P
ed1c871633
Feature: Slack integration (#783) 
- Integrations architecture
- Slack integration
 2020-06-12 23:12:47 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing (#935) 
- remove subscription model
- remove billing-related code
 2020-06-07 20:31:48 +05:30
Pranav Raj S
f78df91dd2
Chore: Contact Sidebar, conversation cleanup (#908) 
- Update sidebar design
- Move every contact data to contacts module
- Revert go to next conversation feature
- Fix issues with new conversation in action cable
- Escape HTML content
- Broadcast event when conversation.contact changes.

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-06-02 22:59:02 +05:30
Sojan Jose
b7a583b2c4
Feature: Ability to switch between multiple accounts (#881) 
* Feature: Ability to switch between multiple accounts

* Fix rubocop

* Fix assigned inboxes

* fix auth json

* Add account switcher in UI

* fix ordering on administrate

* Add switch accounts to sidebar

* add account id

* Fix schema.rb timestamp

* Revert "add account id"

This reverts commit 27570f50ef584cb9a5f69454f43f630b318c8807.

* Add a check for account

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-05-26 22:38:48 +05:30
Pranav Raj S
f28ec29b8c
Feature: Customise widget for bot conversations (#834) 
* Feature: Customise widget for bot conversations
 2020-05-09 22:02:43 +05:30
Nithin David Thomas
5bc8219db5
Feature: Typing Indicator on widget and dashboard (#811) 
* Adds typing indicator for widget
* typing indicator for agents in dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-05-04 23:07:56 +05:30
Sojan Jose
dc6398ab56
Feature: Api to toggle typing status on a conversation (#807) 
- api to toggle typing status on a conversation
- clients receive webhook events on the same

Addresses: #718 , #719 , #775
 2020-05-03 12:17:27 +05:30
Sojan Jose
96da27f1f6
Feature: User Notification Objects (#752) 
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
 2020-05-01 14:53:43 +05:30
Sojan Jose
c0ce70e87b
Chore: Events Cleanup (#739) 
* Chore: Events Cleanup

- fix failing tests
- add additional webhook events
- clean up event logic

* Fix conversation status update in action cable

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-04-18 20:25:58 +05:30
Sojan Jose
ecccb103a0
Chore: Add a real-time event for contact resolution/update (#696) 
* Chore: Add a real-time event for contact resolution/update
* Chore: Ensure Events are sent to administrators

Addresses: #419
 2020-04-18 13:47:51 +05:30
Sony Mathew
818c769bb7
Chore: Message to support multiple attachments (#730) 
* Changes for the message to have multiple attachments
* changed the message association to attachments from has_one to has_many
* changed all the references of this association in building and fetching to reflect this change

* Added number of attachments validation to the message model

* Modified the backend responses and endpoints to reflect multiple attachment support (#737)

* Changing the frontend components for multiple attachments
* changed the request structure to reflect the multiple attachment structures
* changed the message bubbles to support multiple attachments
* bugfix: agent side attachment was not showing because of a missing await
* broken message was shown because of the store filtering
* Added documentation for ImageMagick

* spec fixes

* refactored code to reflect more apt namings

* Added updated message listener for the dashboard (#727)
* Added the publishing for message updated event
* Implemented the listener for dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-04-17 21:15:20 +05:30
Sojan Jose
b0950d6880
Feature: Rich Message Types (#610) 
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
 2020-04-10 16:42:37 +05:30
Subin T P
8f6f07177d
Enhancement: Move reporting metrics to postgres (#606) 2020-03-18 16:53:35 +05:30
Pranav Raj S
b2d5cc7b05
Feature: Introduce bots (#545) 
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2020-03-06 01:43:12 +05:30
Sojan Jose
cda65ea339
Feature: Conversation creation email notifications (#576) 
* Clean up the mailers

* Disable assignment mailer if setting is turned off

* Email notifications on conversation create

* Specs
 2020-03-01 19:06:13 +05:30
Subin T P
7479b5db43
Feature: Support account/inbox specific webhooks (#562) 2020-02-26 09:44:24 +05:30
Subin T P
d36e1b52f6
Enhancement: Add event name in webhook payload (#528) 
* chore: Remove unwanted twitter gem
* Enhancement: Add event name in webhook payload
fixes #528 #516 #518
 2020-02-20 16:19:42 +05:30
Subin T P
919261d843
Feature: Webhooks (#489) 2020-02-14 23:19:17 +05:30
Subin T P
cc180b77ce Include only incoming/outgoing messages in reporting (#429) 
* Skip activity messages from reporting

* Makes reportable? as access list for reporting
 2020-01-14 00:50:18 +05:30
mbronek7
f02d422b6a Move ActionCable Broadcast Calls to sidekiq #154 (#403) 
* Move Pusher Calls to sidekiq

* CR changes

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2020-01-06 22:32:41 +05:30
Pranav Raj S
ded8f33fc8 Fix private note shown to user in widget (#308) 
fixes #306
 2019-11-27 10:12:57 +05:30
Sojan Jose
78adcf822d #251 - Disable subscription in community edition (#277) 
* #251 - Disable subscription in community edition

* Hide billing routes in sidebar for community edition

* Remove subscription serializer if billing disabled
 2019-11-24 19:09:17 +05:30
Pranav Raj S
16fe912fbd
[Feature] Website live chat (#187) 
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2019-10-29 12:50:54 +05:30
Pranav Raj S
f4358d9993 Replace pusher with action cable (#178) 
closes #43
 2019-10-25 01:37:01 +05:30
Pranav Raj S
94c6d6db6f
🚨Fix Rubocop lint errors 2019-10-20 14:17:26 +05:30
Sojan Jose
3988777718
Refactoring the code for pub sub (#155) 
- We were using the attribute name 'channel' to store pubsub tokens, which was confusing.
- switched to faker from ffaker
- spec for contact.rb
 2019-10-17 03:18:07 +05:30