Jordan Brough
59b31615ed
chore: Use "create!" and "save!" bang methods when not checking the result ( #5358 )
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* Use "create!" when not checking for errors on the result
* Use "save!" when not checking the result
2022-09-13 17:40:06 +05:30
Sojan Jose
2ecb2ca0f0
feat: Enable Capacity Config UI ( #5164 )
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- Enables Capacity Config in UI
- Rewrite auto assignment Logic to consider only online agents
fixes : #4990
2022-08-16 16:58:23 +05:30
Tejaswini Chile
2397326324
fix: Auto populate team after assigned via API ( #5250 )
2022-08-12 13:40:28 +05:30
Sojan Jose
74fdfffe08
fix: Notification page breakages ( #5236 )
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- Remove the cascading foreign key indexes
- Add migration to clean up existing objects
fixes : #4285
2022-08-10 13:46:46 +02:00
Sojan Jose
4187428729
chore: Update dependencies to the latest versions ( #5033 )
2022-07-15 09:51:59 +07:00
Tejaswini Chile
b86638faac
fix: last incoming message sort ( #4972 )
2022-07-06 00:37:43 +05:30
Tejaswini Chile
ffd102cdfe
Feat: custom sort ( #4864 )
2022-06-22 11:04:42 +05:30
Pranav Raj S
1bb0371c1d
feat: Add agent_reply_time_window in API channels ( #4857 )
2022-06-14 18:05:37 +05:30
Tejaswini Chile
47a6d9681a
feat: send instagram message after 24 hours ( #4698 )
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Added MESSAGE_TAG: HUMAN_AGENT for Instagram messages if the user wants to send it after the standard message window.
Fixes #4689
2022-05-26 19:05:30 +05:30
Tejaswini Chile
1ccd29140d
Feat: send fb message outside of standard messaging window ( #4439 )
2022-04-19 12:21:20 +05:30
Tejaswini Chile
923b4637db
chore: Automation bug fix ( #4442 )
2022-04-12 20:23:34 +05:30
Muhsin Keloth
24b20c10ce
fix: Referer URL validation ( #4309 )
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Fixes #354
2022-03-30 14:36:22 +05:30
Tejaswini Chile
bfe6324d9a
chore: Webhook event data improvements ( #4317 )
2022-03-30 11:37:36 +05:30
Tejaswini Chile
60a0709de6
Fix: added validation for custom and additional attribute ( #4260 )
2022-03-24 15:38:28 +05:30
Jordan Brough
c2647a1f27
chore: Use "destroy!" instead of "destroy" when not checking the return value ( #4259 )
2022-03-24 13:28:25 +05:30
Sojan Jose
4ca66c1195
fix: Automation loop on conversation_update ( #4071 )
2022-02-25 18:01:21 +05:30
Muhsin Keloth
903072ef14
chore: Add custom attributes in conversation webhook payload ( #3839 )
2022-02-03 10:05:56 +05:30
Sojan Jose
577e9905c6
chore: Fix issue with conversation assignment notifications ( #3661 )
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- fixes issues with conversation assignment notifications not working in certain cases
2021-12-28 21:53:13 +05:30
Shivam Chahar
a4ee8ee239
Chore: Improve conversation auto resolution ( #3405 )
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Fixes : #1583
2021-11-27 09:26:18 +05:30
Sojan
0033a35ab8
Merge branch 'hotfix/1.22.1' into develop
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# Conflicts:
# db/schema.rb
2021-11-22 23:35:44 +05:30
Sojan Jose
791d90c6b7
chore: Migrate PubSub Token to contact inbox ( #3434 )
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At present, the websocket pubsub tokens are present at the contact objects in chatwoot. A better approach would be to have these tokens at the contact_inbox object instead. This helps chatwoot to deliver the websocket events targetted to the specific widget connection, stop contact events from leaking into other chat sessions from the same contact.
Fixes #1682
Fixes #1664
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-11-22 23:32:17 +05:30
Shivam Chahar
fec4a29081
Feat: Include previous messages in mention/assign notifications email ( #3385 )
2021-11-17 18:05:53 +05:30
Muhsin Keloth
cf5f6d5a74
feat: enable Dialogflow integration all inboxes except email ( #3285 )
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Fixes #2461
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-11-12 17:53:03 +05:30
Sojan Jose
d78cb67a2a
chore: Fix conversation status in webhooks ( #3364 )
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- fix the wrong conversation status being sent in webhooks
- additional information in websocket events
- refactor activity messaging code
- move activity message generation to background job to stop the callback loop
2021-11-12 16:17:59 +05:30
Sojan Jose
a4c87f2052
chore: Handle attachments in Whatsapp Channel ( #3299 )
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send and receive attachments in 360Dialog WhatsApp channels
2021-11-11 13:03:48 +05:30
Pranav Raj S
57abdc4d5f
feat: Display "Snoozed Until" time on conversation header ( #3028 )
2021-09-29 19:33:51 +05:30
Sojan Jose
2890339734
chore: Limit objects returned by conversation API ( #2721 )
2021-07-31 21:19:42 +05:30
Sojan Jose
d955d8e7dc
feat: Ability to snooze conversations ( #2682 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-07-23 15:24:07 +05:30
Sojan Jose
a7ca55c080
chore: Change the conversation bot status to pending ( #2677 )
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fixes : #2649
2021-07-21 22:02:43 +05:30
Muhsin Keloth
ba547b3f60
chore: Delete related notifications if a conversation is deleted ( #2592 )
2021-07-12 12:28:16 +05:30
Sojan Jose
d5215fea93
feat: APIs for Integration Hooks ( #2250 )
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- Introduces JSON Schema validations via JSONSchemer
- Add CRUD APIs for integration hooks
2021-05-17 10:32:59 +05:30
Sojan Jose
b30ecb27a6
feat: Add APIs for Dialogflow integration V1 ( #2155 )
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-05-05 21:06:11 +05:30
Sojan Jose
b89cc9cf57
feat: Add APIs for Campaigns ( #2175 )
2021-04-29 22:23:32 +05:30
Sojan Jose
4b49d21543
chore: Add event for conversations transferred to Bot ( #2167 )
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* chore: Event for conversation transferred to Bot
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David <webofnithin@gmail.com>
2021-04-28 20:53:23 +05:30
Sojan Jose
42e83de5b0
feat: Activity messages for team assignments ( #1893 )
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- assignment messages when the conversation team is changed
- change assignee based on team
- move round-robin and assignee logic to concerns
2021-03-12 15:13:58 +05:30
Sojan Jose
f46c4b5130
chore: Minor Changes to Bot Message APIs ( #1739 )
2021-02-08 12:50:11 +05:30
Sojan Jose
a0c33254e7
feat: Team APIs ( #1654 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 23:56:56 +05:30
Saurabh Mehta
627d3a575a
chore: Automate conversation display_id generation with db triggers ( #1412 )
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Automate conversation display_id generation with db triggers
Co-authored-by: Saurabh Mehta <saurabh1.mehta@airtel.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-01-05 20:07:04 +05:30
Akash Srivastava
074084b258
feat: Auto resolve conversations after n days of inactivity ( #1308 )
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fixes : #418
2020-11-01 12:53:25 +05:30
Yih Yang
12b7358773
feat: Add messages on mute / unmute actions ( #1373 )
2020-10-30 22:27:25 +05:30
Sojan Jose
1d9debaee0
feat: IP lookup ( #1315 )
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- feature to store contact IP for accounts
- IP lookup through geocoder gem
- ability to do IP lookup through external APIs
- add commit hook to prevent push to develop and master
- migrations to fix default values for jsonb columns
2020-10-28 02:14:36 +05:30
Pranav Raj S
0bea0217b4
chore: Use full name in activity message, fix specs ( #1339 )
2020-10-14 00:16:35 +05:30
Dmitriy Shcherbakan
ecebe163e1
feat: Ability to unmute muted conversations ( #1319 )
2020-10-08 12:02:08 +05:30
Pranav Raj S
399f9e004a
fix: Use last_activity_at instead of updated_at for sorting ( #1281 )
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Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com>
2020-10-05 22:52:43 +05:30
Abhishek
70f08103aa
feat: Activity message for label addition & deletion ( #1291 )
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Fixes : #1022
2020-10-02 16:33:59 +05:30
Abhishek
5cd08b3f98
chore: self-assign conversation activity message ( #1293 )
2020-10-02 00:41:23 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation ( #1204 )
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fixes : #895
fixes : #1118
fixes : #1075
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-10 19:19:15 +05:30
Pranav Raj S
2b1d445003
feat: Use display_name instead of name of the agent ( #1097 )
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* feat: Use display_name instead of name of the agent
2020-07-27 22:19:26 +05:30
Pranav Raj S
0f2d3418f9
fix: Add a check for 24 hour window before sending a message ( #1084 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-07-25 22:54:45 +05:30
Sojan Jose
0fc0dc1683
Chore: Refactor round robin logic ( #1015 )
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Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-08 00:14:07 +05:30
