Sojan Jose
c54aae21ff
chore: Move agent availability to Account level ( #3074 )
...
- Move agent availability to the account level
2021-10-07 13:21:46 +05:30
Sojan Jose
1d94e65ca8
fix: CSAT reports page failing to load ( #3123 )
...
CSAT reports page was failing to load when there is an assigned agent is deleted.
2021-10-01 13:37:52 +05:30
Pranav Raj S
57abdc4d5f
feat: Display "Snoozed Until" time on conversation header ( #3028 )
2021-09-29 19:33:51 +05:30
Sojan Jose
49ac4a4400
chore: Fix Twilio callback url not appearing until refresh ( #3106 )
...
The Twilio callback url wasn't being displayed until the page is refreshed
fixes : #3034
2021-09-29 18:29:13 +05:30
Hugo Sarti
1f4685ae4b
fix: offset issue for Business hours on timezones with DST
2021-09-24 00:20:08 +05:30
Tejaswini Chile
54bdb2957f
feat: Add assignee last seen to conversations ( #3069 )
...
- Adds assignee last seen attribute to conversations
2021-09-23 20:59:10 +05:30
Muhsin Keloth
0c24df96a8
chore: Conversation custom attribute APIs ( #3024 )
2021-09-22 10:46:48 +05:30
Sojan Jose
0c3e8b6dbd
chore: Return medium in inbox APIs ( #3025 )
...
Return medium in inbox APIs
2021-09-16 16:51:06 +05:30
Sojan Jose
2396b59f11
chore: API fixes ( #3014 )
...
- Minor API fixes
- Configuration screen for LINE inbox
2021-09-14 22:44:53 +05:30
Sojan Jose
22d1c8baf2
Chore: Inbox Members API improvements ( #3008 )
...
- New Inbox Member APIs
- Return JSON errors for Platform APIs
2021-09-14 11:55:02 +05:30
Sojan Jose
0a38632f14
feat: Line Channel ( #2904 )
...
- Ability to configure line bots as a channel in chatwoot
- Receive a message sent to the line bot in chatwoot
- Ability to reply to line users from chatwoot
fixes : #2738
2021-09-11 01:31:17 +05:30
Sojan Jose
671c5c931f
feat: Telegram Channel ( #2901 )
...
- Ability to configure telegram bots as a channel in chatwoot
- Receive a message sent to the telegram bot in chatwoot
- Ability to reply to telegram users from chatwoot
- Receive attachment messages in chatwoot
fixes : #1843
2021-09-10 00:00:52 +05:30
Sojan Jose
2ebd38c3b7
Chore: API Improvements ( #2956 )
...
- API to fetch info of a single inbox
- Document passing custom_attributes in the API
- Ability to filter contacts with contact identifier in search API
2021-09-04 17:56:46 +05:30
Sojan Jose
ad83d1bb71
feat: Platform API improvements ( #2900 )
...
- Platform APIs to add and update custom attributes to users
- Platform APIs to delete accounts
- Platform APIs to delete users
2021-09-02 18:29:45 +05:30
Brandon Wilson
f94abaef5f
feat: Shows inbox identifier token for API inbox ( #2894 )
...
Fixes : #2605
2021-08-27 19:56:45 +05:30
Muhsin Keloth
7dd42f3fd7
chore: Add description in custom attributes CRUD API response ( #2875 )
2021-08-26 01:10:45 +05:30
Pranav Raj S
7664006625
chore: Improve search, list performance of contact/conversation APIs ( #2696 )
2021-07-23 18:39:24 +05:30
Pranav Raj S
6e1493501a
feat: Add APIs for custom attribute definitions ( #2689 )
2021-07-23 17:04:33 +05:30
Sojan Jose
a0886d37bc
chore: Expose widget config via an API ( #2645 )
...
Expose widget config via an API so that the UI could be detached from the rails Application.
2021-07-21 01:26:32 +05:30
Sojan Jose
217dd8a6f0
chore: Add assigned_count to conversation APIs ( #2665 )
2021-07-19 19:10:58 +05:30
Pranav Raj S
3d18ec9e40
feat: Add date-range filter on CSAT Reports ( #2622 )
2021-07-14 20:15:57 +05:30
Sojan Jose
dfddf9cacc
chore: one off SMS campaign APIs ( #2589 )
2021-07-14 12:24:09 +05:30
Pranav Raj S
cb44eb2964
feat: Add CSAT reports ( #2608 )
2021-07-14 10:20:06 +05:30
Muhsin Keloth
48127e00d7
feat: Enable/disable CSAT in web widget settings ( #2531 )
2021-07-05 11:07:02 +05:30
Sojan Jose
dd9d5e410c
feat: Add CSAT response APIs ( #2503 )
...
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-29 20:59:41 +05:30
Pranav Raj S
30832d8a34
feat: Add APIs to create custom views on the dashboard ( #2498 )
2021-06-29 19:29:57 +05:30
Muhsin Keloth
fb2f3ff89f
feat: Create campaign conversation only if user interacts with the bubble ( #2335 )
...
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-15 20:09:42 +05:30
Muhsin Keloth
b9e40d1452
feat: Add an option to enable/disable email collect box ( #2399 )
...
* add email collect enabled migration
* migrations
* expose enable_email_collect field
* add select for email collect
* add enable_email condition on new conversation
* add default value true for enable_email_collect
* add specs for email collect enabled
* rereun migration
* code cleanup
* update token life span to 2 months
* revert uuid column
2021-06-10 02:34:03 -07:00
Sojan Jose
0a087c95fd
chore: Message API improvements ( #2396 )
...
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-08 01:11:06 +05:30
Sojan Jose
ae3cbf4f79
chore: Expose contact identifier in API ( #2391 )
2021-06-07 11:46:47 +05:30
Muhsin Keloth
14b51e108a
feat: Add Integration hooks UI ( #2301 )
2021-06-06 16:59:05 +05:30
Sojan Jose
22965be6dc
feat: Add AgentBot APIs ( #2323 )
2021-06-01 22:34:25 +05:30
Sojan Jose
bb1c028926
fix: Slack integration redirect url missing the client ID ( #2309 )
...
Fixes : #2304
2021-05-21 00:03:09 +05:30
Sojan Jose
46356d0bf9
docs: Add documentation for integration APIs ( #2300 )
2021-05-20 20:46:45 +05:30
Sojan Jose
d5215fea93
feat: APIs for Integration Hooks ( #2250 )
...
- Introduces JSON Schema validations via JSONSchemer
- Add CRUD APIs for integration hooks
2021-05-17 10:32:59 +05:30
Pranav Raj S
0e6cd699e8
feat: Sort contacts via name, email, phone_number, last_activity_at ( #1870 )
2021-05-13 13:32:19 +05:30
Sojan Jose
98e2a9b8b5
feat: Builder for creating Campaign conversations ( #2192 )
...
- Builder for creating Campaign conversations
- Widget endpoint to fetch the campaigns
2021-05-03 20:23:09 +05:30
Sojan Jose
a07200bedf
chore: Campaign ID migration for existing accounts ( #2189 )
...
* chore: Campaign ID migration for existing accounts
* chore: update factory
* chore: minor fixes
* chore: fixes
2021-04-30 06:15:24 -07:00
Sojan Jose
b89cc9cf57
feat: Add APIs for Campaigns ( #2175 )
2021-04-29 22:23:32 +05:30
Sojan Jose
4635e5bb44
feat: Assignable agents API ( #2131 )
...
`inboxes/id/assignable_agents` returns all users that have permission to a conversation happening in that inbox.
2021-04-20 13:46:20 +05:30
Nithin David Thomas
864471a21e
feat: Create a new conversation from the contact panel ( #2019 )
...
* Chore: Improve button component styles
2021-04-16 20:31:07 +05:30
Sojan Jose
45e43b0b89
feat: Contactable Inboxes API ( #2101 )
...
- Add endpoint which lists inboxes through which a contact can be contacted
- Conversation creation API auto-creates contact_inbox for specific channels [ Twilio, email, api]
- Ability to send the initial message payload along with the conversation creation
- Fixes #1678 ( issue saving additional attributes for conversation )
2021-04-15 15:13:01 +05:30
Nithin David Thomas
3043ee5058
Fix: Hide prechat for sessions inititated with setUser ( #1914 )
2021-03-20 17:44:20 +05:30
Sivin Varghese
36f086c5cb
feat: Redesigned search UI ( #1845 )
2021-03-15 18:38:05 +05:30
Nithin David Thomas
c99c63cd79
Feat: Assign conversations to teams. ( #1849 )
2021-03-15 18:37:03 +05:30
Sojan Jose
ca4a766b82
chore: Enable email channel ( #1851 )
2021-03-04 13:59:59 +05:30
Sojan Jose
0e721653e5
feat: Business hour Inbox APIs ( #1821 )
...
* feat: Business hour Inbox APIs
2021-02-23 12:11:15 +05:30
Sojan Jose
1612f515b0
chore: Fix issues with notification actors ( #1807 )
2021-02-19 18:35:21 +05:30
Pranav Raj S
1706199a0e
feat: Add pre_chat_form_settings in inbox settings page ( #1776 )
2021-02-16 00:58:57 +05:30
Pranav Raj S
037ffc7419
feat: Add a pre-chat form on widget ( #1769 )
2021-02-16 00:14:13 +05:30
Siddharth Ramesh
27cf5ecdce
chore: Include website_token key in the inboxes API response ( #1765 )
...
Many self-hosted instances require this key as a part of QA & maintenance. Since this key is not sensitive its better to send it as a part of the JSON response instead of having to use a regex to get it from the widget_script_tag
2021-02-15 13:08:15 +05:30
Nithin David Thomas
eaafc45f45
feat: Show teams on sidebar ( #1754 )
...
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2021-02-13 14:58:05 +05:30
Pranav Raj S
d4c2a78db6
chore: Add Chatwoot SDK to Chatwoot Dashboard ( #1726 )
...
Add Chatwoot SDK to Chatwoot Dashboard
2021-02-08 16:38:35 +05:30
Sojan Jose
5d5e75ce9c
Chore: Fix Deserialisation Error in Jobs ( #1683 )
...
- Ignore Jobs on de-serialization error
- Show empty conversations in chat UI
Fixes : #1480
2021-01-31 13:05:07 +05:30
Sojan Jose
f9c3b7f2f1
feat: Bulk add team members in Team APIs ( #1695 )
2021-01-29 12:34:52 +05:30
Pranav Raj S
b93388b330
feat: Tag agents in a private note ( #1688 )
...
Co-authored-by: Sojan <sojan@pepalo.com>
2021-01-27 00:04:11 +05:30
Pranav Raj S
ba06fe1cb2
feat: Update notification in account settings ( #1660 )
2021-01-17 23:59:09 +05:30
Sojan Jose
a0c33254e7
feat: Team APIs ( #1654 )
...
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 23:56:56 +05:30
Sojan Jose
b6e8173b24
feat: HMAC verification for web widget ( #1643 )
...
* feat: HMAC verification for web widget. Let you verify the authenticated contact via HMAC on the web widget to prevent data tampering.
* Add docs for identity-validation
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 22:44:03 +05:30
Muhsin Keloth
2d5aa9d3bd
chore: Add count and current page in notification meta details ( #1619 )
2021-01-13 17:04:27 +05:30
Pranav Raj S
160a6fc6cf
feat: Save UI state in the database ( #1635 )
...
feat: Save UI state in the database
2021-01-10 19:25:33 +05:30
Pranav Raj S
a2d6fa0f74
feat: API to add label to contacts ( #1563 )
2021-01-03 20:07:57 +05:30
Pranav Raj S
811657c9e7
feat: API to allow agents to delete a message ( #1353 )
2020-12-28 23:36:50 +05:30
Nithin David Thomas
7c62d3629c
feat: Add pending message on dashboard ( #1547 )
2020-12-25 13:15:01 +05:30
Pranav Raj S
b6ca77158c
fix: Limit the number of unread messages returned in the API ( #1504 )
2020-12-10 23:30:38 +05:30
Pranav Raj S
870a24126e
fix: Display assignee only if the assignee has access to the account ( #1500 )
2020-12-08 22:49:47 +05:30
Pranav Raj S
5c3de5e095
fix: Enhance CRM UI ( #1397 )
...
* feat: Sort by name
* feat: Fetch labels from sidebar
* Remove unused language file
* Add beta tag to contacts
* Add timeMixin, reduce font-size
* Remove unused methods
* Remove unused prop
* Disabled footer if no contacts or invalid page
* Add keyup for input
* Fix conversation not loading if there are no active conversations
* return last_seen_at as unix time
* Fix contact edit modal
* Add loader for edit contact button
* Fix review comments
2020-11-11 16:02:14 +05:30
Nithin David Thomas
f214c9c47c
feat: Add Contacts page ( #1335 )
...
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-10 15:25:26 +05:30
Pranav Raj S
7718cf7d2c
feat: Add global message search ( #1385 )
...
* feat: Search messages by content
* Fix search UI
* Add specs
* chore: Filter search results
* Update highlight logic
* Rename query to searchTerm
Co-authored-by: Sojan <sojan@pepalo.com>
2020-11-08 01:46:45 +05:30
Akash Srivastava
074084b258
feat: Auto resolve conversations after n days of inactivity ( #1308 )
...
fixes : #418
2020-11-01 12:53:25 +05:30
Pranav Raj S
85514cae8d
feat: Display reply time in widget ( #1349 )
...
Fixes #1132
2020-10-18 23:32:22 +05:30
Pranav Raj S
3bb2d27646
chore: Use agent partial instead of user in conversation API ( #1333 )
2020-10-10 21:57:09 +05:30
Sojan Jose
88b2469dc8
feat: Add API to get the active contacts ( #1313 )
2020-10-05 23:30:27 +05:30
Pranav Raj S
399f9e004a
fix: Use last_activity_at instead of updated_at for sorting ( #1281 )
...
Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com>
2020-10-05 22:52:43 +05:30
Sojan Jose
b862817b29
feat: Enable reauthorization for Facebook ( #1286 )
2020-09-30 01:12:32 +05:30
Subin T P
701eccb35c
Feature: Knowledge Base APIs ( #1002 )
...
- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories
Addresses: #714
Co-authored-by: Sojan <sojan@pepalo.com>
2020-09-26 02:32:34 +05:30
Sojan Jose
532331edb6
feat: Ability to search conversation with message content ( #1265 )
...
- API end point which takes message content as search parameter
- end point supports additional filtering with labels and inbox ids
- swagger doc
2020-09-23 15:27:41 +05:30
Sony Mathew
fc7b84d612
Chore: Fix N+1 queries in dashboard side ( #1254 )
...
* Chore: Fix N+1 queries in dashboard side
Fixed a couple of N+1 queries fired on the dashboard side of
the app to improve performance.
2020-09-19 12:46:34 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation ( #1204 )
...
fixes : #895
fixes : #1118
fixes : #1075
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-10 19:19:15 +05:30
Sojan Jose
cdd385b269
feat: Custom Attributes for contacts ( #1158 )
...
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-21 19:30:27 +05:30
Sojan Jose
507b40a51d
chore: Control rendering contact inbox ( #1157 )
2020-08-19 23:25:55 +05:30
Sojan Jose
a6a62d92bf
chore: Add Additional Contact APIs ( #1130 )
...
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-10 12:15:29 +05:30
Pranav Raj S
db877453a4
feat: Disable attachments and emoji picker in the web widget ( #1102 )
...
Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-05 17:46:17 +05:30
Pranav Raj S
3b23aa7913
Bugfix: Use server timestamp to set agent_last_seen_at ( #1114 )
2020-08-03 13:40:20 +05:30
Pranav Raj S
5e5f34bedc
chore: Add an indicator for incoming emails ( #1112 )
2020-08-01 20:56:47 +05:30
Pranav Raj S
2b1d445003
feat: Use display_name instead of name of the agent ( #1097 )
...
* feat: Use display_name instead of name of the agent
2020-07-27 22:19:26 +05:30
Divyesh Kothari
89ed0b425b
feat: Ability for the logged in user to create a new account ( #985 )
...
Co-authored-by: Divyesh <dkothari@box8.in>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-26 12:54:50 +05:30
Pranav Raj S
0f2d3418f9
fix: Add a check for 24 hour window before sending a message ( #1084 )
...
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-07-25 22:54:45 +05:30
Sojan Jose
8079bf50a0
Feature: API Channel ( #1052 )
2020-07-21 12:15:24 +05:30
Sojan Jose
d800b55ac6
Chore: Add display name to the user ( #1067 )
...
* Chore: Adding browser info to web widget triggered event
fixes : #970
* Chore: Rename nickname to display name
references: #972
* Chore: Change nickname in code
* chore: fix errors
* Chore: update nginx config
fixes : #1057
* Chore: Fix specs
2020-07-20 18:28:14 +05:30
Sony Mathew
96efc44b82
Chore: Feature lock email settings in UI ( #1065 )
...
* Chore: Feature lock email settings in UI
The email settings under account settings needed to be
feature locked in a way different from teh current way for it
to be enabled for accounts in a self hosted scenario.
Some refactorings were also done along with this change.
1. There was a feature flag defined in code in account model called
domain_emails_enabled was used to check if the inbound emails was
enabled for the account. But there was already a feature flag called
"inbound_emails" defined in features.yml. So changed to use this to
check if inbound emails are enabled for an account.
2. Renamed and re-purposed existing `domain_emails_enabled` to
`custom_email_domain_enabled` to use for feature toggling the UI
for email settings.
3. To enable & disable multiple features using the featurable concern
we were passing an array of values. Changed this to accept a comma
separated set of values.
* Chore: Feature lock email settings in UI
Fixed the specs for accounts controller & removed
unneccessary code from Account seetings component in UI
* Chore: Convert newlines to <br>s
Removed the layout used while sending replies in
conversation continuity.
Converted the newlines in the messages to <br/> tags
for the correct HTML rendering.
* Chore: Bug fix in reply email domain
Renamed the function custom_email_domain_enabled to
inbound_email_enabled.
Fixed bug on setting reply emails's domain.
2020-07-19 23:08:07 +05:30
Nithin David Thomas
49db9c5d8a
Adds unread message bubbles for widget ( #943 )
...
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-08 00:04:44 +05:30
Sojan Jose
e41bd56f41
Chore: Feature Flags for Channels ( #1010 )
2020-07-06 11:16:19 +05:30
Pranav Raj S
4612494923
Chore: Fix issues with conversation data models ( #1000 )
...
Co-authored-by: Sojan <sojan@pepalo.com>
2020-07-04 19:46:17 +05:30
Sojan Jose
c98907db49
Feature: Availability Statuses ( #874 )
...
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-04 11:42:47 +05:30
Sojan Jose
cc02611007
Chore: Convert Message Sender to polymorphic ( #740 )
...
Fixes #680
2020-06-27 21:34:53 +05:30
Sojan Jose
4f83d5451e
Chore: Routine Bugfixes and enhancements ( #979 )
...
- Fix slack scopes
- Docs for authentication
Fixes : #704 , #973
2020-06-25 23:35:16 +05:30
Pranav Raj S
97ad39713b
Feature: Improve label experience ( #975 )
...
Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-25 21:04:03 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies ( #974 )
...
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-22 13:19:26 +05:30
Sojan Jose
b0bbd757b5
Chore: FCM Notification Improvements ( #957 )
...
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-06-15 13:36:56 +05:30
