Commit graph

99 commits

Author SHA1 Message Date
Sojan Jose
a6c609f43d
feat: Support for Whatsapp Cloud API (#4938)
Ability to configure Whatsapp Cloud API Inboxes

fixes: #4712
2022-07-06 21:45:03 +02:00
Tejaswini Chile
ae59d0a343
feat: CRUD operation for associated articles to current article (#4912) 2022-07-04 20:29:44 +05:30
Tejaswini Chile
df1bf112ea
feat: Category API to handle linked categories and parent-sub categories (#4879) 2022-06-28 11:23:20 +05:30
Pranav Raj S
b7606e4dd2
feat: Add native support for CSML in agent_bot API (#4913) 2022-06-23 19:17:46 +05:30
Tejaswini Chile
ffd102cdfe
Feat: custom sort (#4864) 2022-06-22 11:04:42 +05:30
Sojan Jose
fdcaed75f6
chore: Move Whatsapp template sync to cron (#4858)
syncing WhatsApp templates job is moved to a cron job for a better user experience. The Templates are synced at 15-minute intervals now.
2022-06-14 23:46:36 +05:30
Tejaswini Chile
ae72757d23
feat: APIs for Articles (#4777)
Fixes: #4802
2022-06-13 15:56:49 +05:30
Pranav Raj S
b9aa4444b3
feat: Allow users to create dashboard apps to give agents more context (#4761) 2022-06-01 11:13:10 +05:30
Tejaswini Chile
938fb887c4
feat: Portal endpoint (#4633) 2022-05-16 13:59:59 +05:30
Pranav Raj S
899176a793
feat: Add event subscription option to webhooks (#4540)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2022-04-25 17:44:42 +05:30
Tejaswini Chile
a6b119d187
Feat: twitter image support (#4429) 2022-04-13 01:29:51 +05:30
Tejaswini Chile
7b4cac746a
feat: enhancement to un-send instagram message (#4120) 2022-03-21 17:10:15 +05:30
Tejaswini Chile
647efa12e7
fix: Attach instagram images with file type story_mentions (#4100) 2022-03-10 20:27:30 +05:30
Sojan Jose
4260441f8c
Chore: clean up Reporting Events (#4044)
Tech debt clean up

Fixes #4057

Co-authored-by: Aswin Dev P S <aswin@chatwoot.com>
2022-02-28 18:16:12 +05:30
Sojan Jose
cf10f3d03b
chore: Provider APIs for SMS Channel - Bandwidth (#3889)
fixes: #3888
2022-02-03 15:22:13 -08:00
Sojan Jose
34e8ad9dc5
feat: Unify user and super admin credentials (#3830)
Fixes: #3061, #3489
2022-01-25 16:58:49 -08:00
Sojan Jose
1c99294c8c
chore: Fix 360Dialog template message breakage (#3750)
Template parsing fails when regexp characters are present in templates.

Fixes: #3587
2022-01-12 17:41:42 -08:00
Tejaswini Chile
a0884310f4
feat: Save automation rules (#3359) 2022-01-10 12:41:59 +05:30
Sojan Jose
d5c30760a7
chore: Whatsapp templates fix for 360 dialog (#3479)
Fixes: #3426
2021-11-30 20:50:35 +05:30
Muhsin Keloth
cf5f6d5a74
feat: enable Dialogflow integration all inboxes except email (#3285)
Fixes #2461

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-11-12 17:53:03 +05:30
Sojan Jose
a4c87f2052
chore: Handle attachments in Whatsapp Channel (#3299)
send and receive attachments in 360Dialog WhatsApp channels
2021-11-11 13:03:48 +05:30
Sojan Jose
bd7aeba484
chore: Provider API prototype (#3112)
Enabling Support for Whatsapp via 360Dialog as a prototype for the provider APIs. 

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-10-05 23:35:06 +05:30
Tejaswini Chile
40d0b2faf3
feat: Add Instagram Channel (#2955) 2021-10-05 14:35:32 +05:30
Sojan Jose
328edd24de
chore: Move Facebook event processing to worker (#2988) 2021-09-13 18:05:14 +05:30
Sojan Jose
0a38632f14
feat: Line Channel (#2904)
- Ability to configure line bots as a channel in chatwoot
- Receive a message sent to the line bot in chatwoot
- Ability to reply to line users from chatwoot

fixes: #2738
2021-09-11 01:31:17 +05:30
Sojan Jose
671c5c931f
feat: Telegram Channel (#2901)
- Ability to configure telegram bots as a channel in chatwoot
- Receive a message sent to the telegram bot in chatwoot
- Ability to reply to telegram users from chatwoot
- Receive attachment messages in chatwoot

fixes: #1843
2021-09-10 00:00:52 +05:30
Sojan Jose
2ebd38c3b7
Chore: API Improvements (#2956)
- API to fetch info of a single inbox
- Document passing custom_attributes in the API
- Ability to filter contacts with contact identifier in search API
2021-09-04 17:56:46 +05:30
Sojan Jose
ab54d9c629
chore: Upgrade rails and ruby versions (#2400)
ruby version: 3.0.2
rails version: 6.1.4
2021-08-03 20:11:52 +05:30
Pranav Raj S
6e1493501a
feat: Add APIs for custom attribute definitions (#2689) 2021-07-23 17:04:33 +05:30
Sojan Jose
dd9d5e410c
feat: Add CSAT response APIs (#2503)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-29 20:59:41 +05:30
Pranav Raj S
30832d8a34
feat: Add APIs to create custom views on the dashboard (#2498) 2021-06-29 19:29:57 +05:30
Muhsin Keloth
3d748aa8d4
chore: Add contact note model (#2462) 2021-06-21 15:16:26 +05:30
Sojan Jose
467b45b427
feat: Improved password security policy (#2345)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-07 17:26:08 +05:30
Sojan Jose
d5215fea93
feat: APIs for Integration Hooks (#2250)
- Introduces JSON Schema validations via JSONSchemer
- Add CRUD APIs for integration hooks
2021-05-17 10:32:59 +05:30
Sojan Jose
b30ecb27a6
feat: Add APIs for Dialogflow integration V1 (#2155)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-05-05 21:06:11 +05:30
Sojan Jose
a07200bedf
chore: Campaign ID migration for existing accounts (#2189)
* chore: Campaign ID migration for existing accounts

* chore: update factory

* chore: minor fixes

* chore: fixes
2021-04-30 06:15:24 -07:00
Sojan Jose
b89cc9cf57
feat: Add APIs for Campaigns (#2175) 2021-04-29 22:23:32 +05:30
Sojan Jose
4b49d21543
chore: Add event for conversations transferred to Bot (#2167)
* chore:  Event for conversation transferred to Bot

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David <webofnithin@gmail.com>
2021-04-28 20:53:23 +05:30
Sojan Jose
6bb026621d
fix: Current.user nil issue when using access tokens (#2012) 2021-03-29 23:26:20 +05:30
Sojan Jose
ca4a766b82
chore: Enable email channel (#1851) 2021-03-04 13:59:59 +05:30
Sojan Jose
c61edff189
feat: Add bulk imports API for contacts (#1724) 2021-02-03 19:24:51 +05:30
Sojan Jose
a0c33254e7
feat: Team APIs (#1654)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 23:56:56 +05:30
Sony Mathew
18d3c40fb3
feat: installation config in super admin console (#1641)
* feat: installation config in super admin console

* Added the ability for super admins to view, edit and update
installation config values. Also they can add new isntallation config
values. The impact of editing and adding depends on which all
installation config values are being used in the code.
* Known limitation now: Ability to edit hash values (for eg: feature
flags) are disabled. This requires more work and will be taken up in
a secondary set of changes.
* Minor UX improvement. Clicking on the Sidekiq option in the super
admin siebar will now open the sidekiq dashboard in a new tab rather
than in the same tab that you were using super admin.

* fix: method name fix in custom adminsitrate field

* feat: added locked attribute to global config
* Added the locked attribute to instalaltion config table. Added
necessary migrations. Added changes in config loader.
* Added the changes on the installation config yml
* Locked the account feature defaults in code

* feat: show only editable configs in admin console
* Added a new scope in installation config model
* Added scope in adminstrate controller for installation_config

* fix: new installation config create error
* Fixed the error in new installation config create

* fix: specs coverage
* Added specs for installation config super admin controller

* chore: update git ignore with encrypted config ext
2021-01-15 13:21:53 +05:30
Sojan Jose
7542330d61
feat: Add Platform APIs (#1456) 2021-01-14 20:35:22 +05:30
Saurabh Mehta
627d3a575a
chore: Automate conversation display_id generation with db triggers (#1412)
Automate conversation display_id generation with db triggers

Co-authored-by: Saurabh Mehta <saurabh1.mehta@airtel.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-01-05 20:07:04 +05:30
Pranav Raj S
1ade4f75ea
chore: Ingore case while searching contact name, email (#1505) 2020-12-11 23:25:00 +05:30
Pranav Raj S
ef99fd3311
feat: Ignore tweets from blocked users (#1408) 2020-11-16 10:46:53 +05:30
Adam Zysko
65ed4c78a4
feat: Business hours
Data models and APIs for business hours

ref: #234
2020-11-01 00:14:33 +05:30
Subin T P
701eccb35c
Feature: Knowledge Base APIs (#1002)
- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories

Addresses: #714

Co-authored-by: Sojan <sojan@pepalo.com>
2020-09-26 02:32:34 +05:30
Sony Mathew
f9b0427751
feat: email channel backend (#140) (#1255)
* feat: added support mailbox to handle email channel (#140)

Added a new mailbox called 'SupportMailbox' to handle all the
incoming emails other than reply emails.

An email channel will have a support email and forward email
associated with it. So we filter for the right email inbox based on
the support email of that inbox and route this to this mailbox.

This mailbox finds the account, inbox, contact (create a new one
if it does not exist) and creates a conversation and adds the
email content as the first message in the conversation.

Other minor things handled in this commit:

* renamed the procs for routing emails in application mailbox
* renamed ConversationMailbox to ReplyMailbox
* Added a fallback content in MailPresenter
* Added a record saving (bang) versions of enabling and disabling
features in Featurable module
* added new factory for the email channel

refs: #140
2020-09-21 22:44:22 +05:30