Sojan Jose
2ecb2ca0f0
feat: Enable Capacity Config UI ( #5164 )
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- Enables Capacity Config in UI
- Rewrite auto assignment Logic to consider only online agents
fixes : #4990
2022-08-16 16:58:23 +05:30
Sojan Jose
4187428729
chore: Update dependencies to the latest versions ( #5033 )
2022-07-15 09:51:59 +07:00
Sojan Jose
ea1a27c7d4
fix: Twilio channel selection when MessagingServiceSid is empty ( #5040 )
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- Fixes channel selection logic in incoming_message_service for Twilio messages
ref: #4242
2022-07-14 15:16:07 +02:00
Tejaswini Chile
d7be0ea08e
fix: Conversation filter on dates ( #5024 )
2022-07-13 10:08:24 +05:30
Jordan Brough
49d08a6773
feat: Support Twilio Messaging Services ( #4242 )
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This allows sending and receiving from multiple phone numbers using Twilio messaging services
Fixes : #4204
2022-07-08 18:20:07 +05:30
Sojan Jose
a6c609f43d
feat: Support for Whatsapp Cloud API ( #4938 )
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Ability to configure Whatsapp Cloud API Inboxes
fixes : #4712
2022-07-06 21:45:03 +02:00
Sojan Jose
ac2adfbd57
chore: Append incoming SMS to last conversation ( #4906 )
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- Append incoming SMS to the last conversation created for a contact
2022-07-05 21:19:41 +05:30
Pranav Raj S
b7606e4dd2
feat: Add native support for CSML in agent_bot API ( #4913 )
2022-06-23 19:17:46 +05:30
Sojan Jose
fdcaed75f6
chore: Move Whatsapp template sync to cron ( #4858 )
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syncing WhatsApp templates job is moved to a cron job for a better user experience. The Templates are synced at 15-minute intervals now.
2022-06-14 23:46:36 +05:30
Sojan Jose
713fdb44ee
feat (ee): APIs to configure an auto assignment limit for inboxes ( #4672 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-13 20:18:38 +05:30
Fayaz Ahmed
bad24f97ab
feat: Add support for Whatsapp template messages in the UI ( #4711 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-07 17:33:33 +05:30
Tejaswini Chile
47a6d9681a
feat: send instagram message after 24 hours ( #4698 )
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Added MESSAGE_TAG: HUMAN_AGENT for Instagram messages if the user wants to send it after the standard message window.
Fixes #4689
2022-05-26 19:05:30 +05:30
Muhsin Keloth
b082b0e58c
fix: Dig params in widget contact end point ( #4516 )
2022-04-21 20:39:45 +05:30
Sojan Jose
2c73df4292
Chore: Provide fixed attachment URLs for Channels ( #4507 )
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Prior to this change, The attachment URL sent from Chatwoot to 3rd party integrations like Whatsapp and Facebook
involved a 301 redirect before the original content is served. This causes intermittent breakages for the sent attachments.
fixes : #3632
ref: https://blog.saeloun.com/2021/09/14/rails-7-adds-expiring-urls-to-active-storage.html
2022-04-20 22:42:13 +05:30
Tejaswini Chile
1ccd29140d
Feat: send fb message outside of standard messaging window ( #4439 )
2022-04-19 12:21:20 +05:30
Sojan Jose
823c0ab6a7
chore: Use Round Robin service for team assignment ( #4237 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-03-28 14:38:07 +05:30
Sojan Jose
7b9e4982cf
Feat: Support MMS in SMS Channel ( Bandwidth ) ( #4046 )
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Ability to send and receive MMS to bandwidth channel
fixes : #3961
2022-03-02 15:09:56 +05:30
Tejaswini Chile
1ca1b4d36b
feat: bulk actions to update conversation objects ( #3934 )
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Added the endpoints for bulk updating conversation objects
Fixes : #3845 #3940 #3943
2022-02-23 16:53:36 +05:30
Tejaswini Chile
a7987d4d1c
feat: Add date custom filter ( #3892 )
2022-02-04 13:14:20 +05:30
Sojan Jose
cf10f3d03b
chore: Provider APIs for SMS Channel - Bandwidth ( #3889 )
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fixes : #3888
2022-02-03 15:22:13 -08:00
Tejaswini Chile
fba7f40bee
Fix: Custom filter distinct select ( #3895 )
2022-02-03 14:39:47 +05:30
Tejaswini Chile
a95d249ec1
Feat: Custom attribute advanced filter ( #3818 )
2022-01-31 13:36:44 +05:30
Sojan Jose
693f2531ab
feat: Support 360Dialog Interactive Templates ( #3823 )
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fixes : #3795
2022-01-20 17:09:30 -08:00
Sojan Jose
905fd62974
chore: Support Whatsapp Interactive messages (360Dialog) ( #3751 )
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Render button and list reply clicks as text messages in agent dashboard
fixes : #3684
2022-01-12 19:42:23 -08:00
Sojan Jose
1c99294c8c
chore: Fix 360Dialog template message breakage ( #3750 )
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Template parsing fails when regexp characters are present in templates.
Fixes : #3587
2022-01-12 17:41:42 -08:00
Sojan Jose
d5c30760a7
chore: Whatsapp templates fix for 360 dialog ( #3479 )
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Fixes : #3426
2021-11-30 20:50:35 +05:30
Tejaswini Chile
11cd7fd6c5
Feat: Added support changes for contact filters ( #3435 )
2021-11-23 16:36:44 +05:30
Tejaswini Chile
7b44bf5b78
Fix: Filter with label name ( #3418 )
2021-11-19 13:55:40 +05:30
Tejaswini Chile
37a36349f2
feat: Update Swagger for the custom filter endpoint ( #3367 )
2021-11-12 19:28:03 +05:30
Sojan Jose
d78cb67a2a
chore: Fix conversation status in webhooks ( #3364 )
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- fix the wrong conversation status being sent in webhooks
- additional information in websocket events
- refactor activity messaging code
- move activity message generation to background job to stop the callback loop
2021-11-12 16:17:59 +05:30
Tejaswini Chile
564fa5f392
feat: Update custom filter for present/not_present operator ( #3361 )
2021-11-12 11:30:39 +05:30
Sojan Jose
a4c87f2052
chore: Handle attachments in Whatsapp Channel ( #3299 )
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send and receive attachments in 360Dialog WhatsApp channels
2021-11-11 13:03:48 +05:30
Tejaswini Chile
c0f5a59cf8
Bug: Instagram render template message twice ( #3313 )
2021-11-10 18:32:46 +05:30
Tejaswini Chile
372bd75028
feat: Add filter APIs for Contacts and Conversations ( #3264 )
2021-11-01 12:27:04 +04:00
Viraj Bahulkar
e5e73a08fe
fix: Render missing captions for telegram media attachments ( #3257 )
2021-10-25 15:52:06 +05:30
Akhil G Krishnan
84df9c807d
chore: Add climate-control gem for handling the test ENV vars ( #3267 )
2021-10-25 13:13:25 +05:30
Sojan Jose
0c65db925d
chore: Fixes the missing gem warning ( #3207 )
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* chore: Fixes the missing gem warning
fixes : #3143
* chore: rubocop fixes
Co-authored-by: Tejaswini Chile <tejaswini776@gmail.com>
2021-10-14 13:57:01 +05:30
WevrLabs
6c3e2a0bd3
feat: Render sticker messages from Telegram ( #3204 )
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Add support for rendering sticker messages thumbs in Telegram.
2021-10-13 17:16:14 +05:30
Akhil G Krishnan
7c21cf2255
feat: Render audio, video and voice attachments in telegram. ( #3155 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-10-12 12:58:30 +05:30
Murtaza Bagwala
3d3f0ff6ee
feat: Ability to receive attachments from LINE messenger ( #3094 )
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Add support to add videos, audio, and images from line to chatwoot.
Fixes #3039
2021-10-11 19:06:41 +05:30
Sojan Jose
bd7aeba484
chore: Provider API prototype ( #3112 )
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Enabling Support for Whatsapp via 360Dialog as a prototype for the provider APIs.
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-10-05 23:35:06 +05:30
Tejaswini Chile
40d0b2faf3
feat: Add Instagram Channel ( #2955 )
2021-10-05 14:35:32 +05:30
Tejaswini Chile
dddab0bbce
chore: Handle the Twilio exception in sentry
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Fix trying to extract the Sid from non created message.
Fixes #3029
2021-09-21 23:02:45 +05:30
Pranav Raj S
b59e73b10b
fix: Update associations when a label is updated ( #3046 )
2021-09-21 10:16:32 +05:30
Sojan Jose
aaadd61e09
fix: Outbound messages triggering out of office ( #3051 )
2021-09-21 10:16:14 +05:30
Aswin Dev P.S
794a56d4cc
Feat: Out of office autoresponder ( #2992 )
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This change allows the user to enable autoresponder during the out-of-office time.
Fixes : #2035
2021-09-17 22:17:11 +05:30
Sojan Jose
946a09928e
Chore: Release Fixes ( #3011 )
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- Fix super admin crashing
- Fix error on telegram group messages
fixes : #2856
2021-09-14 15:54:57 +05:30
Sojan Jose
0a38632f14
feat: Line Channel ( #2904 )
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- Ability to configure line bots as a channel in chatwoot
- Receive a message sent to the line bot in chatwoot
- Ability to reply to line users from chatwoot
fixes : #2738
2021-09-11 01:31:17 +05:30
Sojan Jose
671c5c931f
feat: Telegram Channel ( #2901 )
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- Ability to configure telegram bots as a channel in chatwoot
- Receive a message sent to the telegram bot in chatwoot
- Ability to reply to telegram users from chatwoot
- Receive attachment messages in chatwoot
fixes : #1843
2021-09-10 00:00:52 +05:30
Fayaz Ahmed
2821777e93
feat: Add multiline support for channel greeting message ( #2952 )
2021-09-08 15:07:24 +05:30
