Commit graph

166 commits

Author SHA1 Message Date
Tejaswini Chile
a274a1702a
chore: Macros enhancement (#5609)
- Fixed send_attachment and send_email_transcript
- Fixed duplicate activity messages
- Fixed Order of execution

Fixes: #5584
2022-10-20 19:41:48 -07:00
Tejaswini Chile
0343acdb7e
fix: ensure contact_inbox if contact exists(#5667)
- Fixing Instagram issue for existing contacts in the inbox
2022-10-19 12:56:39 -07:00
Sojan Jose
e310230f62
chore: Refactor Contact Inbox Builders (#5617)
- Remove duplicate code and move everything to builders
- fixes: #4680
2022-10-13 15:12:04 -07:00
Tejaswini Chile
a533f43fbf
fix: Stop raising errors for unsupported Whatsapp messages (#5541)
- Handle unsupported Whatsapp messages
2022-10-13 13:31:49 -07:00
Chamath K.B. Attanayaka
6b47c7b43d
fix: Attachment not sending to bots message creation (#5353) 2022-09-28 13:13:29 -07:00
Tejaswini Chile
fcb9a9ab0c
fix: contact is not available for inaccessible sender (#5509)
Fixes: #5508

We can not read contact information because of this error, as the messages echo when the sender sends messages to contacts. We don't have the user's consent until and unless they send messages to us.

So after this result, information about the contact is empty, and we are trying to create a contact inbox for the same, and the error appears.

type: OAuthException, code: 230, message: (#230) User consent is required to access user profile, x-fb-trace-id: AaitxF/whwY [HTTP 403] (Koala::Facebook::ClientError)
2022-09-28 12:50:23 -07:00
Shivam Chahar
6b80afaf50
fix: un-assign agent from conversation after removal (#5417)
Unassign agents from the conversation when they are removed from the account.

Fixes: #4555
2022-09-19 18:14:55 -07:00
Jordan Brough
59b31615ed
chore: Use "create!" and "save!" bang methods when not checking the result (#5358)
* Use "create!" when not checking for errors on the result
* Use "save!" when not checking the result
2022-09-13 17:40:06 +05:30
Tejaswini Chile
9c67814724
Fix: Instagram webhook test event (#5317) 2022-08-22 16:10:14 +05:30
Tejaswini Chile
747ce9c80f
fix: Update automation to use case-insensitive filter (#5302) 2022-08-22 10:16:50 +05:30
Sojan Jose
2ecb2ca0f0
feat: Enable Capacity Config UI (#5164)
- Enables Capacity Config in UI
- Rewrite auto assignment Logic to consider only online agents

fixes: #4990
2022-08-16 16:58:23 +05:30
Pranav Raj S
4b1bb65c92
chore: Add notification ID to tag to make it unique (#5227) 2022-08-09 00:09:11 +05:30
giquieu
9bea84e2b5
fix: Sending Audio messages not working in Whatsapp Cloud
To send audio via Cloud API, it is unnecessary to send the caption.

fixes: #5078
2022-08-04 18:12:40 +02:00
Tejaswini Chile
6a4c0a1578
feat: Execute macro actions, for the conversation (#5066) 2022-07-26 12:41:22 +05:30
Sojan Jose
6a6a37a67b
chore: Ability to Disable Gravatars (#5027)
fixes: #3853

- Introduced DISABLE_GRAVATAR Global Config, which will stop chatwoot from making API requests to gravatar
- Cleaned up avatar-related logic and centralized it into the avatarable concern
- Added specs for the missing cases
- Added migration for existing installations to move the avatar to attachment, rather than making the API that results in 404.
2022-07-21 19:27:12 +02:00
Sojan Jose
4187428729
chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
Sojan Jose
ea1a27c7d4
fix: Twilio channel selection when MessagingServiceSid is empty (#5040)
- Fixes channel selection logic in incoming_message_service for Twilio messages

ref: #4242
2022-07-14 15:16:07 +02:00
Tejaswini Chile
d7be0ea08e
fix: Conversation filter on dates (#5024) 2022-07-13 10:08:24 +05:30
Jordan Brough
49d08a6773
feat: Support Twilio Messaging Services (#4242)
This allows sending and receiving from multiple phone numbers using Twilio messaging services

Fixes: #4204
2022-07-08 18:20:07 +05:30
Sojan Jose
a6c609f43d
feat: Support for Whatsapp Cloud API (#4938)
Ability to configure Whatsapp Cloud API Inboxes

fixes: #4712
2022-07-06 21:45:03 +02:00
Sojan Jose
ac2adfbd57
chore: Append incoming SMS to last conversation (#4906)
- Append incoming SMS to the last conversation created for a contact
2022-07-05 21:19:41 +05:30
Pranav Raj S
b7606e4dd2
feat: Add native support for CSML in agent_bot API (#4913) 2022-06-23 19:17:46 +05:30
Sojan Jose
fdcaed75f6
chore: Move Whatsapp template sync to cron (#4858)
syncing WhatsApp templates job is moved to a cron job for a better user experience. The Templates are synced at 15-minute intervals now.
2022-06-14 23:46:36 +05:30
Sojan Jose
713fdb44ee
feat (ee): APIs to configure an auto assignment limit for inboxes (#4672)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-13 20:18:38 +05:30
Tejaswini Chile
aa903a5da9
Fix: backend changes for custom attribute (#4830) 2022-06-13 11:58:54 +05:30
Fayaz Ahmed
bad24f97ab
feat: Add support for Whatsapp template messages in the UI (#4711)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-07 17:33:33 +05:30
Tejaswini Chile
56f668db6b
feat: Attribute changed filter for automations (#4621) 2022-06-07 13:01:01 +05:30
Tejaswini Chile
47a6d9681a
feat: send instagram message after 24 hours (#4698)
Added MESSAGE_TAG: HUMAN_AGENT for Instagram messages if the user wants to send it after the standard message window.

Fixes #4689
2022-05-26 19:05:30 +05:30
Tejaswini Chile
329d305e92
Fix: Creating contacts for already outgoing/echo messages (#4668)
Check if the Instagram contact is already present in the system before throwing the exception.

Fixes: #4666
2022-05-11 14:29:38 +05:30
Sojan Jose
04dfb034cc
chore: Upgrade Exception tracking (#4638)
- Upgrade Sentry Libraries
- Enable provision for account and user info in error tracking
- Add ChatwootExceptionTracker

fixes: #4375
2022-05-09 14:23:19 +05:30
Shivam Chahar
04194e7247
Fix: attachment name for incoming messages
Use original_filename to get the name of the file attached to the message.

Had to add the message_type method to the WhatsApp/incoming_message_service due to the Assignment Branch Condition linter error for the attach_files method.

Fixes #4183
2022-04-28 21:02:17 +05:30
Pranav Raj S
8348392d43
fix: Disable automation on tweets (#4571)
Fixes #4565
2022-04-27 20:10:40 +05:30
Tejaswini Chile
1b3011b27b
fix: Add Attachment endpoint to save file against automation rule (#4480)
Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-04-24 12:02:40 +05:30
Tejaswini Chile
2acb48bbe0
feat: Add support for conversation attribute automation conditions in message event (#4518)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-04-21 20:52:23 +05:30
Muhsin Keloth
b082b0e58c
fix: Dig params in widget contact end point (#4516) 2022-04-21 20:39:45 +05:30
Sojan Jose
2c73df4292
Chore: Provide fixed attachment URLs for Channels (#4507)
Prior to this change, The attachment URL sent from Chatwoot to 3rd party integrations like Whatsapp and Facebook
involved a 301 redirect before the original content is served. This causes intermittent breakages for the sent attachments.

fixes: #3632
ref: https://blog.saeloun.com/2021/09/14/rails-7-adds-expiring-urls-to-active-storage.html
2022-04-20 22:42:13 +05:30
Tejaswini Chile
1ccd29140d
Feat: send fb message outside of standard messaging window (#4439) 2022-04-19 12:21:20 +05:30
Fayaz Ahmed
337a74a10c
feat: Add send message, fix issues with message conditions (#4423)
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
2022-04-14 13:36:55 +05:30
Tejaswini Chile
a6b119d187
Feat: twitter image support (#4429) 2022-04-13 01:29:51 +05:30
Tejaswini Chile
923b4637db
chore: Automation bug fix (#4442) 2022-04-12 20:23:34 +05:30
Tejaswini Chile
15fd37b124
Feat: attachments automation (#4266) 2022-03-30 08:08:58 +05:30
Tejaswini Chile
3158966241
Feat: automation rule based on contact conditions (#4230) 2022-03-29 17:29:34 +05:30
Fayaz Ahmed
c674393c02
feat: New automation actions (#4033) 2022-03-29 13:27:16 +05:30
Vishnu Narayanan
8155024b6a
feat: fix logging levels (#4314)
https://ruby-doc.org/stdlib-2.7.0/libdoc/logger/rdoc/Logger.html

Fixes https://github.com/chatwoot/chatwoot/issues/4313
2022-03-28 18:14:30 +05:30
Sojan Jose
823c0ab6a7
chore: Use Round Robin service for team assignment (#4237)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-03-28 14:38:07 +05:30
Tejaswini Chile
7b4cac746a
feat: enhancement to un-send instagram message (#4120) 2022-03-21 17:10:15 +05:30
Tejaswini Chile
e06a6a7c55
Automation enhancement (#4087) 2022-03-21 13:12:27 +05:30
Sojan Jose
71391d982b
chore: filter .xml files for Bandwidth SMS (#4206)
MMS sent from an ATT or Verizon phone number seems to be appending a SMIL file in .xml format for MMS.
2022-03-18 19:00:36 +05:30
Sojan Jose
02dd5ecfab
chore: 360Dialog attachments fix (#4173)
fixes: #3701
2022-03-15 17:42:21 +05:30
Sojan Jose
7b9e4982cf
Feat: Support MMS in SMS Channel ( Bandwidth ) (#4046)
Ability to send and receive MMS to bandwidth channel

fixes: #3961
2022-03-02 15:09:56 +05:30