Commit graph

379 commits

Author SHA1 Message Date
Karthik Sivadas
2012aab1d5
fix: Standardize name validation on agent / profile pages (#1720) 2021-02-04 20:08:46 +05:30
Sojan Jose
c61edff189
feat: Add bulk imports API for contacts (#1724) 2021-02-03 19:24:51 +05:30
Sojan Jose
f9c3b7f2f1
feat: Bulk add team members in Team APIs (#1695) 2021-01-29 12:34:52 +05:30
freddii
229fcc18b7
chore: fixed typos in code comments (#1701) 2021-01-28 10:39:37 +05:30
Pranav Raj S
b93388b330
feat: Tag agents in a private note (#1688)
Co-authored-by: Sojan <sojan@pepalo.com>
2021-01-27 00:04:11 +05:30
Sojan Jose
a0c33254e7
feat: Team APIs (#1654)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 23:56:56 +05:30
Sojan Jose
b6e8173b24
feat: HMAC verification for web widget (#1643)
* feat: HMAC verification for web widget. Let you verify the authenticated contact via HMAC on the web widget to prevent data tampering.
* Add docs for identity-validation

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 22:44:03 +05:30
Pranav Raj S
d758df8807
fix: Add correct thread message_id to the email message (#1659)
Co-authored-by: Sojan <sojan@pepalo.com>
2021-01-17 22:43:32 +05:30
Sony Mathew
18d3c40fb3
feat: installation config in super admin console (#1641)
* feat: installation config in super admin console

* Added the ability for super admins to view, edit and update
installation config values. Also they can add new isntallation config
values. The impact of editing and adding depends on which all
installation config values are being used in the code.
* Known limitation now: Ability to edit hash values (for eg: feature
flags) are disabled. This requires more work and will be taken up in
a secondary set of changes.
* Minor UX improvement. Clicking on the Sidekiq option in the super
admin siebar will now open the sidekiq dashboard in a new tab rather
than in the same tab that you were using super admin.

* fix: method name fix in custom adminsitrate field

* feat: added locked attribute to global config
* Added the locked attribute to instalaltion config table. Added
necessary migrations. Added changes in config loader.
* Added the changes on the installation config yml
* Locked the account feature defaults in code

* feat: show only editable configs in admin console
* Added a new scope in installation config model
* Added scope in adminstrate controller for installation_config

* fix: new installation config create error
* Fixed the error in new installation config create

* fix: specs coverage
* Added specs for installation config super admin controller

* chore: update git ignore with encrypted config ext
2021-01-15 13:21:53 +05:30
Sojan Jose
7542330d61
feat: Add Platform APIs (#1456) 2021-01-14 20:35:22 +05:30
Pranav Raj S
75c2a7cb2f
fix: Resolve name only if assignee exists during unassignment (#1649) 2021-01-14 14:21:41 +05:30
Pranav Raj S
160a6fc6cf
feat: Save UI state in the database (#1635)
feat: Save UI state in the database
2021-01-10 19:25:33 +05:30
Sojan Jose
7884090551
chore: Enable updating conversation additional attributes (#1611)
- Enable updating additional attributes via conversation API
- Handle the case when additional_attributes is nil

Fixes: #1357
2021-01-07 13:47:38 +05:30
Sojan Jose
db189e3c26
chore: Sync the schema and migrations (#1610) 2021-01-06 11:36:45 +05:30
Saurabh Mehta
627d3a575a
chore: Automate conversation display_id generation with db triggers (#1412)
Automate conversation display_id generation with db triggers

Co-authored-by: Saurabh Mehta <saurabh1.mehta@airtel.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-01-05 20:07:04 +05:30
Pranav Raj S
a2d6fa0f74
feat: API to add label to contacts (#1563) 2021-01-03 20:07:57 +05:30
Pranav Raj S
811657c9e7
feat: API to allow agents to delete a message (#1353) 2020-12-28 23:36:50 +05:30
Pranav Raj S
8e2b4acc43
chore: Remove account.destroy listener (#1530) 2020-12-19 18:11:43 +05:30
Pranav Raj S
edb09d5a9c
chore: Improve location display in sidebar (#1509)
- Log IP Address on widget load
- Save country code to contact
2020-12-13 22:23:56 +05:30
Pranav Raj S
c87cdf25c5
chore: Upgrade highlight.js to 10.4.1 (#1483)
Bumps [highlight.js](https://github.com/highlightjs/highlight.js) from 9.18.5 to 10.4.1.
- [Release notes](https://github.com/highlightjs/highlight.js/releases)
- [Changelog](https://github.com/highlightjs/highlight.js/blob/master/CHANGES.md)
- [Commits](https://github.com/highlightjs/highlight.js/compare/9.18.5...10.4.1)

Signed-off-by: dependabot[bot] <support@github.com>
Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>
2020-12-05 01:22:16 +05:30
Pranav Raj S
64733ca3bc
fix: Move integration text to translation file (#1463)
- Move integration text to translation file
- Split switch_locale
2020-11-30 16:24:54 +05:30
Sojan Jose
a988724c91
feat: Authenticate by SSO tokens (#1439)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-25 13:59:38 +05:30
Sojan Jose
eb2ded6f65
feat: Agent & Inbox Report APIs (#1391) 2020-11-16 19:41:52 +05:30
Sojan Jose
563da0e052
feat: Use gravatar URL for contacts and users if no image available (#1407) 2020-11-13 19:56:30 +05:30
Akash Srivastava
074084b258
feat: Auto resolve conversations after n days of inactivity (#1308)
fixes: #418
2020-11-01 12:53:25 +05:30
Adam Zysko
65ed4c78a4
feat: Business hours
Data models and APIs for business hours

ref: #234
2020-11-01 00:14:33 +05:30
Yih Yang
12b7358773
feat: Add messages on mute / unmute actions (#1373) 2020-10-30 22:27:25 +05:30
Sojan Jose
1d9debaee0
feat: IP lookup (#1315)
- feature to store contact IP for accounts
- IP lookup through geocoder gem
- ability to do IP lookup through external APIs
- add commit hook to prevent push to develop and master
- migrations to fix default values for jsonb columns
2020-10-28 02:14:36 +05:30
Abhishek
ff96d43953
feat: notify on slack disconnect (#1323) 2020-10-28 00:22:57 +05:30
Pranav Raj S
85514cae8d
feat: Display reply time in widget (#1349)
Fixes #1132
2020-10-18 23:32:22 +05:30
Pranav Raj S
0bea0217b4
chore: Use full name in activity message, fix specs (#1339) 2020-10-14 00:16:35 +05:30
Pranav Raj Sreepuram
4a2a309d18 Use name instead of display_name in the dashboard 2020-10-13 13:03:55 +05:30
Pranav Raj S
2c324d9421
feat: Allow custom email address for inbox (#1336) 2020-10-11 23:24:11 +05:30
Dmitriy Shcherbakan
ecebe163e1
feat: Ability to unmute muted conversations (#1319) 2020-10-08 12:02:08 +05:30
Pranav Raj S
db1953de24
fix: Add default 404 param on gravatar (#1316) 2020-10-05 23:31:23 +05:30
Pranav Raj S
399f9e004a
fix: Use last_activity_at instead of updated_at for sorting (#1281)
Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com>
2020-10-05 22:52:43 +05:30
Arman
3d379b071d
feat: use gravatar if no avatar image (#1307)
Fixes:  #1240
2020-10-04 16:25:22 +05:30
Abhishek
70f08103aa
feat: Activity message for label addition & deletion (#1291)
Fixes: #1022
2020-10-02 16:33:59 +05:30
Abhishek
5cd08b3f98
chore: self-assign conversation activity message (#1293) 2020-10-02 00:41:23 +05:30
Sojan Jose
b862817b29
feat: Enable reauthorization for Facebook (#1286) 2020-09-30 01:12:32 +05:30
Subin T P
701eccb35c
Feature: Knowledge Base APIs (#1002)
- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories

Addresses: #714

Co-authored-by: Sojan <sojan@pepalo.com>
2020-09-26 02:32:34 +05:30
Sony Mathew
f9b0427751
feat: email channel backend (#140) (#1255)
* feat: added support mailbox to handle email channel (#140)

Added a new mailbox called 'SupportMailbox' to handle all the
incoming emails other than reply emails.

An email channel will have a support email and forward email
associated with it. So we filter for the right email inbox based on
the support email of that inbox and route this to this mailbox.

This mailbox finds the account, inbox, contact (create a new one
if it does not exist) and creates a conversation and adds the
email content as the first message in the conversation.

Other minor things handled in this commit:

* renamed the procs for routing emails in application mailbox
* renamed ConversationMailbox to ReplyMailbox
* Added a fallback content in MailPresenter
* Added a record saving (bang) versions of enabling and disabling
features in Featurable module
* added new factory for the email channel

refs: #140
2020-09-21 22:44:22 +05:30
Pranav Raj S
646746aa10
fix: Check medium to decide 24 hour window (#1245) 2020-09-17 23:32:19 +05:30
Pranav Raj S
5ae3026125
fix: Add available_name method to agent_bot (#1238) 2020-09-16 11:46:07 +05:30
Sojan
739c062676 chore: Enable an echo id for message create end points 2020-09-13 16:16:52 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation (#1204)
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-10 19:19:15 +05:30
Sojan Jose
ac5d755545
chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30
Pranav Raj S
d18c8fc08a
chore: Add message_echo listener for Facebook (#1192)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-09-04 19:13:47 +05:30
Sojan Jose
85ae6d92b9
feat: Enable Slack Integration in all channels (#1175) 2020-08-29 01:39:41 +05:30
Sojan Jose
2193de9853
chore: General fixes and clean up (#1169) 2020-08-25 23:04:02 +05:30
Pranav Raj S
8cf05f1d9f
feat: Ability to edit a contact (#1092)
Ability to edit contact information in conversation sidebar

Co-authored-by: Sojan <sojan@pepalo.com>
2020-08-23 00:05:07 +05:30
Pranav Raj S
ec6cd4bbba
feat: Use order_by_name as default sort order for inbox/user (#1160) 2020-08-22 22:20:22 +05:30
Sojan Jose
cdd385b269
feat: Custom Attributes for contacts (#1158)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-21 19:30:27 +05:30
Sojan Jose
4216d63311
feat: Ability to reply to specific tweets (#1117)
Ability to choose a specific tweet to reply to

Fixes #982
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-08-11 09:57:42 +05:30
Sojan Jose
a04ca24def
feat: Customisable Email Templates (#1095) 2020-08-06 15:21:06 +05:30
Pranav Raj S
db877453a4
feat: Disable attachments and emoji picker in the web widget (#1102)
Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-05 17:46:17 +05:30
Pranav Raj S
2b1d445003
feat: Use display_name instead of name of the agent (#1097)
* feat: Use display_name instead of name of the agent
2020-07-27 22:19:26 +05:30
Divyesh Kothari
89ed0b425b
feat: Ability for the logged in user to create a new account (#985)
Co-authored-by: Divyesh <dkothari@box8.in>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-26 12:54:50 +05:30
Pranav Raj S
0f2d3418f9
fix: Add a check for 24 hour window before sending a message (#1084)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-07-25 22:54:45 +05:30
Sojan Jose
8079bf50a0
Feature: API Channel (#1052) 2020-07-21 12:15:24 +05:30
Sojan Jose
d800b55ac6
Chore: Add display name to the user (#1067)
* Chore: Adding browser info to web widget triggered event

fixes: #970

* Chore: Rename nickname to display name

references: #972

* Chore: Change nickname in code

* chore: fix errors

* Chore: update nginx config

fixes: #1057

* Chore: Fix specs
2020-07-20 18:28:14 +05:30
Sony Mathew
b803ae3300
Bugfix: Private notes in emails & broken Signup (#1068)
* Bugfix: Private notes in emails

Private notes were sent in the emails as part of
conversation continuity. Fixed this issue.

Also made the changes to not even queue the mails
if message is a private note.

* Bugfix: Change issue with featurable in signup - passing array
* Bugfix: Added specs for checking  private notes being sent in email
2020-07-20 12:47:02 +05:30
Sony Mathew
96efc44b82
Chore: Feature lock email settings in UI (#1065)
* Chore: Feature lock email settings in UI

The email settings under account settings needed to be
feature locked in a way different from teh current way for it
to be enabled for accounts in a self hosted scenario.

Some refactorings were also done along with this change.

1. There was a feature flag defined in code in account model called
domain_emails_enabled was used to check if the inbound emails was
enabled for the account. But there was already a feature flag called
"inbound_emails" defined in features.yml. So changed to use this to
check if inbound emails are enabled for an account.
2. Renamed and re-purposed existing `domain_emails_enabled` to
`custom_email_domain_enabled` to use for feature toggling the UI
for email settings.
3. To enable & disable multiple features using the featurable concern
we were passing an array of values. Changed this to accept a comma
separated set of values.

* Chore: Feature lock email settings in UI

Fixed the specs for accounts controller & removed
unneccessary code from Account seetings component in UI

* Chore: Convert newlines to <br>s

Removed the layout used while sending replies in
conversation continuity.

Converted the newlines in the messages to <br/> tags
for the correct HTML rendering.

* Chore: Bug fix in reply email domain

Renamed the function custom_email_domain_enabled  to
inbound_email_enabled.

Fixed bug on setting reply emails's domain.
2020-07-19 23:08:07 +05:30
Sojan Jose
a18d54b706
Chore: Cleanup attachment handling for Facebook & Whatsapp (#1051)
* Chore: Enable file upload for facebook messenger
* Chore: Fix attachments
* Chore: Fix Specs
* Fix ReplyBox file attachment logic
* Set default value for message

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-17 00:32:32 +05:30
Sojan Jose
0fc0dc1683
Chore: Refactor round robin logic (#1015)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-08 00:14:07 +05:30
Sojan Jose
e41bd56f41
Chore: Feature Flags for Channels (#1010) 2020-07-06 11:16:19 +05:30
Sojan Jose
43147b3163
Chore: Fix presence for current user (#1001)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-04 20:03:16 +05:30
Pranav Raj S
4612494923
Chore: Fix issues with conversation data models (#1000)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-07-04 19:46:17 +05:30
Sojan Jose
c98907db49
Feature: Availability Statuses (#874)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-04 11:42:47 +05:30
Sojan Jose
cc02611007
Chore: Convert Message Sender to polymorphic (#740)
Fixes #680
2020-06-27 21:34:53 +05:30
Sojan Jose
4f83d5451e
Chore: Routine Bugfixes and enhancements (#979)
- Fix slack scopes
- Docs for authentication
Fixes: #704 , #973
2020-06-25 23:35:16 +05:30
Pranav Raj S
0aab717bb3
Chore: Add default value for label color (#981) 2020-06-25 21:33:56 +05:30
Pranav Raj S
97ad39713b
Feature: Improve label experience (#975)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-25 21:04:03 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies (#974)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-22 13:19:26 +05:30
Sojan Jose
04f6460afb
Chore: Fix failing sidekiq events for contact create (#966) 2020-06-16 19:39:57 +05:30
Sojan Jose
b0bbd757b5
Chore: FCM Notification Improvements (#957)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-06-15 13:36:56 +05:30
Sojan Jose
f9e8bb8e10
Chore: Send browser language in webwidget events (#952)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-06-13 00:19:43 +05:30
Subin T P
ed1c871633
Feature: Slack integration (#783)
- Integrations architecture
- Slack integration
2020-06-12 23:12:47 +05:30
Sojan Jose
432dad203b
Feature: Inbox greeting message (#927)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-09 23:54:35 +05:30
Sojan Jose
8b022311c0
Chore: FCM Push Fixes (#934) 2020-06-09 17:42:18 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing (#935)
- remove subscription model
- remove billing-related code
2020-06-07 20:31:48 +05:30
Sojan Jose
3d84568a37
Feature: Label APIs (#931) 2020-06-07 11:17:13 +05:30
Sojan Jose
a13a474c23
Chore: Firebase Cloud Messaging Support (#858) 2020-06-05 00:15:50 +05:30
Sojan Jose
dafabac796
Chore: Minor bugfixes and housekeeping tasks (#896) 2020-06-02 23:50:39 +05:30
Pranav Raj S
f78df91dd2
Chore: Contact Sidebar, conversation cleanup (#908)
- Update sidebar design
- Move every contact data to contacts module
- Revert go to next conversation feature
- Fix issues with new conversation in action cable
- Escape HTML content
- Broadcast event when conversation.contact changes.

Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-02 22:59:02 +05:30
Sojan Jose
b7a583b2c4
Feature: Ability to switch between multiple accounts (#881)
* Feature: Ability to switch between multiple accounts

* Fix rubocop

* Fix assigned inboxes

* fix auth json

* Add account switcher in UI

* fix ordering on administrate

* Add switch accounts to sidebar

* add account id

* Fix schema.rb timestamp

* Revert "add account id"

This reverts commit 27570f50ef584cb9a5f69454f43f630b318c8807.

* Add a check for account

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-26 22:38:48 +05:30
Abdulkadir Poyraz
b1aab228ae
Feature: Ability to mute contacts (#891)
fixes: #867
2020-05-26 17:43:59 +05:30
Sojan Jose
d8d14fc4a4
Feature: Rewamp super admin dashboard (#882) 2020-05-24 22:44:26 +05:30
Pranav Raj S
6e92d9be9e
Bug: Fix Facebook v7.0 API issues (#863)
* Fix v7.0 API issues

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-17 23:44:50 +05:30
Sojan Jose
20f39caa42
Chore: Twitter Integration house cleaning (#855)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-14 22:51:07 +05:30
Sojan Jose
c74b5c21d7
Feature: Introduce Super Admins (#705)
* Feature: Introduce Super Admins

- added new devise model for super user
- added administrate gem
- sample dashboards for users and accounts

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-11 23:07:22 +05:30
Sony Mathew
905c93b8f8
Feature: Installation global config (#839) (#840)
* Renamed concern from Feature to Featurable

* Feature: Installation config (#839)
* Added new model installtion config with corresponding migrations and specs
* Created an installation config yml (key value store model)
* Created a config loader module to load the installaltion configs
* Added this to the config loader seeder
* Changed the account before create hook for default feature enabling to use the feature values from installtion config
* Renamed the feature concern to Featurable to follow the naming pattern for concerns
* Added comments and specs for modules and places that deemed necessary

* Refactored config loader to reduce cognitive complexity (#839)
2020-05-10 22:40:36 +05:30
sony-mathew
a5cc3bae6c Hotfix: Fix for private note in conversation email notifications - Merge branch 'hotfix/1.4.1' into develop 2020-05-10 16:22:53 +05:30
sony-mathew
a75f49ddcc Bug: Fixed private note being sent to customer (#837) 2020-05-10 16:21:02 +05:30
Pranav Raj S
f28ec29b8c
Feature: Customise widget for bot conversations (#834)
* Feature: Customise widget for bot conversations
2020-05-09 22:02:43 +05:30
Sojan Jose
05ea6308f2
Chore: Update ruby and rails versions (#831) 2020-05-08 12:13:23 +05:30
Pranav Raj S
e9131ea558
Feature: Add web push notification permission in frontend (#766)
Add webpush notification permission in frontend

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-06 00:10:56 +05:30
Pranav Raj S
44fae4a4a1
Feature: Add default value to ChatForm (#816)
* Feature: Add adefault value to ChatForm
2020-05-04 23:48:47 +05:30
Sony Mathew
fabc3170b7
Feature: Feature flags on account (#814) (#815)
* Feature: Feature flags on account (#814)
* Added the new column on account model for managing feature flags
* Added the inbound email flag
* Locked the settings of this eature in account settings based on this
* Encapsulated the feature flaging as a concern. With this, we can re-use the same concern if we introduce this in other models like user or inbox or so.
* Added the features in the account api

* Changed Rails/FilePath style - rubocop issue

* Revert "Changed Rails/FilePath style - rubocop issue"

This reverts commit 3a42d3b9c9b3a2fde8bc7256fd704b6fcaf54040.

* Disabling rubocop on codeclimate as we already have this in CICD
2020-05-04 23:06:42 +05:30
Sojan Jose
dc6398ab56
Feature: Api to toggle typing status on a conversation (#807)
- api to toggle typing status on a conversation
- clients receive webhook events on the same

Addresses: #718 , #719 , #775
2020-05-03 12:17:27 +05:30
Sojan Jose
96da27f1f6
Feature: User Notification Objects (#752)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-05-01 14:53:43 +05:30
Sony Mathew
0b65526b85
Feature: Conversation Continuity with Email (#770)
* Added POC for mail inbox reply email
* created mailbox and migratuion for the same
* cleaned up sidekiq queues and added the queues for action mailbox and active storage
* created conversation mailbox and functionlaity to create a message on the conversation when it's replied

* Added UUID to conversation to be used in email replies

* added migration to add uuid for conversation
* changed parsing and resource fetching to reflect matching uuid and
  loading conversation alone
* cleaned up conversation mailbox.rb

* Added content type & attribute for message

* Added the new reply email to outgoing emails
* Added migration to accounts for adding domain and settings
* Modified seeds to reflect this changes
* Added the flag based column on account for boolean settings
* Added the new reply to email in outgoing conversation emails based on conditions

* Added dynamic email routing in application mailbox
* Added dynamic email routing in application mailbox
* Added a catch all deafult empty mailbox
* Added annotation for account

* Added the complete email details & attachments to the message
* Added the complete email details to the message in content_attributes, like subject, to, cc, bcc etc
* Modified the mail extractor to give a serilaized version of email
* Handled storing attachments of email on the message

* Added incoming email settings, env variables

* [#138] Added documentation regarding different email settings and variables

* Fixed the mail attachments blob issue (#138)
* Decoided attachments were strings and had to construct blobs out fo them to work with active storage
* Fixed the content encoding issue with mail body
* Fixed issue with Proc used in apllication mailbox routing
* Fixed couple of typos and silly mistakes

* Set appropriate from email for conversation reply mails (#138)
* From email was taken from a env variable, changed it to take from account settings if enabled
* Set the reply to email correctly based on conversation UUID
* Added commented config ind development.rb for mailbox ingress

* Added account settings for domain and support email (#138)
* Added the new attributes in accounts controller params whitelisting, api responses
* Added options for the the new fields in account settings

* Fixed typos in email continuity docs and warnings

* Added specs for conversation reply mailer changes (#138)
* Added specs for
  * conversation reply mailer
  * Accounts controller
  * Account and Conversation models

* Added tests for email presenter (#138)

* Specs for inbound email routing and mailboxes (#138)
2020-04-30 20:20:26 +05:30
Pranav Raj S
0cb7333977
Feature: Twilio Whatsapp Integration (#779)
Twilio Whatsapp Integration

Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-30 01:41:13 +05:30
Sojan Jose
941fbb0d72
Chore: Web widget Inbox Tech Debts (#738)
* Chore: Webwidget Inbox Tech Debts

* Additional customization options creating Web Widget
* Changes to edit Page for Web Widget
* Remove the WebWidget API end points
* Minor chores

Address: #680, #502

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-19 23:40:28 +05:30
Sojan Jose
c0ce70e87b
Chore: Events Cleanup (#739)
* Chore: Events Cleanup

- fix failing tests
- add additional webhook events
- clean up event logic

* Fix conversation status update in action cable

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-18 20:25:58 +05:30
Sojan Jose
ecccb103a0
Chore: Add a real-time event for contact resolution/update (#696)
* Chore: Add a real-time event for contact resolution/update
* Chore: Ensure Events are sent to administrators

Addresses: #419
2020-04-18 13:47:51 +05:30
Sony Mathew
818c769bb7
Chore: Message to support multiple attachments (#730)
* Changes for the message to have multiple attachments
* changed the message association to attachments from has_one to has_many
* changed all the references of this association in building and fetching to reflect this change

* Added number of attachments validation to the message model

* Modified the backend responses and endpoints to reflect multiple attachment support (#737)

* Changing the frontend components for multiple attachments
* changed the request structure to reflect the multiple attachment structures
* changed the message bubbles to support multiple attachments
* bugfix: agent side attachment was not showing because of a missing await
* broken message was shown because of the store filtering
* Added documentation for ImageMagick

* spec fixes

* refactored code to reflect more apt namings

* Added updated message listener for the dashboard (#727)
* Added the publishing for message updated event
* Implemented the listener for dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-17 21:15:20 +05:30
Sojan Jose
b0950d6880
Feature: Rich Message Types (#610)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2020-04-10 16:42:37 +05:30
Sojan Jose
1cfa756d49
Chore: APIs for agent bots (#676)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-07 10:41:18 +05:30
Sojan Jose
4feca1d88d
Feature: Business logo API for web widget (#674)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-07 10:19:19 +05:30
Nithin David Thomas
99eaf59509
Feature: Ability to set an account name (#667)
* Ability to change the account name 
* Ability to set a language to the account

Addresses: #667  #307  

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-06 22:17:07 +05:30
Pranav Raj S
a1a81e3799
Feature: Twilio SMS Channel (#658)
Twilio SMS Channel
Fixes :  #350
2020-04-05 22:11:27 +05:30
Pranav Raj S
cb22b396eb
Feature: Website SDK (#653)
Add SDK functions

Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-03 13:04:58 +05:30
Sojan Jose
bab9d663d2
Feature: API for updating account settings (#645)
* Feature: API for updating account settings

- API to update account locale
- API to update account name
- API to show account info
2020-03-29 12:16:31 +05:30
Sojan Jose
a3c2d4e5bd
Chore: Add Facebook app set up documentation (#647)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-03-28 11:43:02 +05:30
Sony Mathew
209e0a0fb4
[Feature] Change conversation ordering (#640)
* Update conversation's updated_at when a message is created/saved
* changed teh ordering of conversation to be based on `updated_at` rather than `created_at`
2020-03-24 23:34:22 +05:30
Pranav Raj Sreepuram
2eac97c705 Merge branch 'hotfix/1.2.4' into develop 2020-03-22 20:43:58 +05:30
Nithin David Thomas
f7e5f1fabf
Feature: Send attachments to widget user (#621) 2020-03-22 15:54:36 +05:30
Pranav Raj S
1c4566df66
Bug: Migrate messages while merging contact (#624)
Bug: Migrate messages while merging contact
2020-03-19 01:52:38 +05:30
Subin T P
8f6f07177d
Enhancement: Move reporting metrics to postgres (#606) 2020-03-18 16:53:35 +05:30
Pranav Raj S
4d0f46176b
Chore: Add web_widget_script in the Inboxes API (#615)
* Chore: Add web_widget_script in the Inboxes API
2020-03-16 12:32:34 +05:30
Sojan Jose
a5b1e2b650
Feature: Access tokens for API access (#604)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-03-11 00:02:15 +05:30
Sojan Jose
8b4df986bf
Chore: Enable Users to create multiple accounts (#440)
Addresses: #402
- migrations to split roles and other attributes from users table
- make changes in code to accommodate this change

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-03-07 12:18:16 +05:30
Pranav Raj S
b2d5cc7b05
Feature: Introduce bots (#545)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-03-06 01:43:12 +05:30
Sojan Jose
cda65ea339
Feature: Conversation creation email notifications (#576)
* Clean up the mailers

* Disable assignment mailer if setting is turned off

* Email notifications on conversation create

* Specs
2020-03-01 19:06:13 +05:30
Sony Mathew
7f26b34b15
Feature: Add new notification settings for user (#569)
Added new notification settings API for user 

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-02-29 20:41:09 +05:30
Nithin David Thomas
c119c6577b
Feature: As a admin, I should be able to add webhooks to account (#572)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-02-29 17:43:49 +05:30
Subin T P
7479b5db43
Feature: Support account/inbox specific webhooks (#562) 2020-02-26 09:44:24 +05:30
Tim Lange
30e5edf6dc
Feature: Add ability to disable auto assignment of conversations (#513) 2020-02-19 14:40:03 +05:30
Subin T P
919261d843
Feature: Webhooks (#489) 2020-02-14 23:19:17 +05:30
Pranav Raj S
30f4c08143
Feature: SignIn with Twitter (#479)
* Add Twitter SignIn flow

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-02-11 14:27:38 +05:30
Pranav Raj S
272c481464
Feature: Create conversations from Tweets (#470)
* Feature: Add tweets to conversations
2020-02-09 15:47:48 +05:30
Pranav Raj S
a9c304f1ef
Feature: Twitter DM Integration (#451)
An initial version of twitter integration

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-02-03 00:54:00 +05:45
Pranav Raj S
0b31e14132
Feature: Add online status to each user (#452)
* Feature: Add online status to each user
* Add OnlineStatusable, add availability status to thumbnail
2020-02-02 22:49:16 +05:45
Sony Mathew
d4b3ba4baa [#139] Send conversation emails (#442)
* [#139] Delayed emails for conversations

* Added the setex and get methods to Redis wrapper
* Set the priorities for the sidekiq queues
* Was not able to use mailhog for testing email in local, switched back to letter opener and added comments on using the SMTP settings
* Added after create hood in messages to queue the sending of mail after 2 minutes using sidekiq worker and also set the redis key for the conversation to avoid the email sending for every message
* Added the sidekiq worker to send the email and delete the conversation redis key
* Added the mailer and mail template
* mailer sends the last 10 messages along with the new messages from the time it was queued

* Send email only in development or if smtp config is set

* Send email only in development or if smtp config is set
* Set the SMTP_PORT in production variable

* Adding redis to circle CI

* Specs for the conversation email changes

* Added specs for conversation email sidekiq worker
* Added specs for conversation mailer
* Added specs in message model for the after create hook for notify email

* Send emails only when there is a reply from agent

* set development to use mailhog

* Adding comments for using letter opener
2020-01-23 23:14:07 +05:45
Subin T P
cc180b77ce Include only incoming/outgoing messages in reporting (#429)
* Skip activity messages from reporting

* Makes reportable? as access list for reporting
2020-01-14 00:50:18 +05:30
Sojan Jose
722f540b03 [Feature] Email collect message hooks (#331)
- Add email collect hook on creating conversation
- Merge contact if it already exist
2020-01-09 13:06:40 +05:30
Sojan Jose
f875a09fb7 Chore: Switch from Carrierwave to ActiveStorage (#393) 2020-01-07 22:59:17 +05:30
Pranav Raj S
5ddc46c474 Refactor: Inbox store, remove inboxes from sidebar (#387)
* Refactor: Inbox store, remove inboxes from sidebar

* Add a new page for inbox settings

* Show inboxes on sidebar

* Add inbox_members API

* Disable similar-code check

* Fix codeclimate scss issues

* Add widget_color update API and actions

* Add specs for inbox store

* Fix Facebook auth flow

* Fix agent loading, inbox name
2019-12-28 21:56:42 +05:30
Anto Dominic
4e9290ad76 Send emails via sidekiq (#380)
* add sidekiq web view if the user is an administrator

* add sidekiq setup configuration and support

* update devise to use delivery_later method and update test

* update conversation to use deliver_later instead of deliver

* Update Routes

* Add Procfile for Heroku One-Click Start

* updating docs

* update concurrency and Procfile for supporting Heroku Free Dyno

* update Procfile.dev
2019-12-25 03:03:02 +05:30
Pranav Raj S
17587d8a0c [Enhancement] Group widget messages by users (#367)
* Remove thumbnail

* Show grouped messages
2019-12-15 23:53:04 +05:30
Sojan Jose
1abaee04d8 Feature: Profile API [#238] (#354)
- api to update name and email
- api to change password
- api to  set profile pic
- fixes update_attribute! deprecation warning
- introducing active storage
2019-12-10 10:29:35 +05:30
Karthik Sivadas
3a1c0aef07 Add specs for model facebook_page (#346) 2019-12-05 13:20:04 +05:30
Karthik Sivadas
c758c13ffb Add Account Model specs (#341) 2019-12-03 10:09:45 +05:30
Karthik Sivadas
330e8625d3 Update user model specs (#334) 2019-12-01 15:42:15 +05:30
Mukesh Chaudhary
c08074b981 Annotations (#327)
* Add annotate gem to the project
* Annotate models, fixtures, factories and model_specs
* Keep annotations only in Models
* Remove unwanted changes in model specs
* Exclude auto_annotate_models from rubocop
2019-11-30 19:09:55 +05:30
Sojan Jose
cbf2d27b6b [BugFix] Fix Users not deletable because of foreign key reference (#300)
Fixes #297
2019-11-27 09:01:39 +05:30
Sojan Jose
9c6a101768
[Chore] Add bullet gem #249 (#281)
* closes #249 add bullet gem

- upgrade gems
- fix the warning in the console
- fix the deprecation message for where not
2019-11-25 23:55:18 +05:30
Sojan Jose
78adcf822d #251 - Disable subscription in community edition (#277)
* #251 - Disable subscription in community edition

* Hide billing routes in sidebar for community edition

* Remove subscription serializer if billing disabled
2019-11-24 19:09:17 +05:30
Alexander Kadyrov
b6186e93e7 Remove unused method from ApplicationRecord (#257) 2019-11-24 02:51:33 +05:30
Pranav Raj S
2ebc07b381
[Bug] Remove toggle_typing API call for channels except Facebook (#211) 2019-11-17 14:15:05 +05:30
Lauren
bfa4121f41 Feature/add inbox specs (#192)
* Add base Inbox association and validation specs

* `#facebook?``

* `#add_member` and `#remove_member`

* cleanup

* Rubocop

* Rubocop but again

really this time
2019-10-30 10:49:23 +05:30
Pranav Raj S
3d3aefb197 [Enhancement] Use JS-Cookie to set Cookies (#193)
* Update js-cookie

* Add sdk css

* Remove conversation padding
2019-10-30 10:43:11 +05:30
Pranav Raj S
16fe912fbd
[Feature] Website live chat (#187)
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2019-10-29 12:50:54 +05:30
Pranav Raj Sreepuram
170f8716c5 Refactor Conversation, Message API calls, store 2019-10-27 19:01:59 +05:30
Sojan Jose
c21c839dca
Contact model changes (#184)
* move source id from contacts

* Fix contactInbox model name

* rubocop fix

* Fix rspec
2019-10-27 13:14:36 +05:30
Pranav Raj S
f4358d9993 Replace pusher with action cable (#178)
closes #43
2019-10-25 01:37:01 +05:30
Aleksandr
a7787e0f23 issue #151: add rubocop to ci (#168) 2019-10-21 11:18:47 +05:30
Sojan Jose
ba8f055802
Change sender_id to contact_id in conversations (#167)
* change sender_id to contact_id in conversations

* Fix failing tests

* Fix seeds

* fix specs

* Fix issues in facebook messenger
2019-10-21 00:40:18 +05:30
Sojan Jose
2099dc01a6
Routine weeding of the codebase (#163)
* Routine weeding of the codebase
* fix the spec
2019-10-20 16:19:12 +05:30
Pranav Raj S
94c6d6db6f
🚨Fix Rubocop lint errors 2019-10-20 14:17:26 +05:30
Sojan Jose
a7da2428b0
upgrade facebook messenger gem (#159)
- carrierwave local config
- upgrade facebook messenger gem to support facebook graph api 4.0
2019-10-20 01:41:24 +05:30
Sojan Jose
701722983b Refactoring Gem Groups 2019-10-17 03:48:48 +05:30
Sojan Jose
3988777718
Refactoring the code for pub sub (#155)
- We were using the attribute name 'channel' to store pubsub tokens, which was confusing.
- switched to faker from ffaker
- spec for contact.rb
2019-10-17 03:18:07 +05:30
Akshay Birajdar
4bb6842a4d Prefer Enumerable#detect over Enumerable#select.first (#147) 2019-10-15 11:46:18 +05:30
Lauren
b89353b76c Feature/update confirmation email information (#145)
* Add `invited_by` foreign key to User

Allows for a User to be tied to the user who invited them

* Include `current_user` in new agent initialization parameters

* Add `shoulda-matchers` for testing associations

* Add Inviter information and associated account to welcome email

* Only show inviter info if applicable

* Update conversation spec for FFaker compatibility
2019-10-14 14:24:58 +05:30
Emil Shakirov
4768aca484 Refactor Conversation model (#134)
* Add Conversation factory with dependent factories

* Include FactoryBot methods in rspec config

* Add unit tests for public methods of Conversation model

* Move Current model into a separate file in lib folder

* Disable Metrics/BlockLength rule for db/migrate and spec folders

* Get rid of global $dispatcher variable

* Create Message#unread_since scope

* Refactor callback methods in Conversation model

* Create Conversations::EventDataPresenter

* Add translation keys for activity messages

* Add pry-rails gem

* Refactor Conversation#notify_status_change

* Add mock_redis for test env
2019-10-12 23:38:41 +05:30
Allan Klaus
0621fa66e4 Fix abs rubocop metric of create_activity (#101)
* Fix abs rubocop metric of create_activity

* Fix anothers rubocop issues

* Remove comment that was removed on master
2019-10-09 01:15:04 +05:30
Ender Ahmet Yurt
ca63bba63f Refactor for notify_status_change (#106) 2019-10-05 17:12:50 +08:00
Sojan Jose
e2448c5ece
Merge pull request #93 from arku/refactor/attachment-push-event-data
Refactor Attachment#push_event_data
2019-10-03 11:25:57 +03:00
Arun Kumar Mohan
9d291638c4 Refactor Attachment#push_event_data 2019-10-02 18:19:27 -05:00
Jaques Dias
9afbc8c55f Fix code climate issues on Plan model (#98) 2019-10-02 21:46:32 +08:00
Jaques Dias
d1f06992b2 Refactor create_activity method on Conversation model (#105) 2019-10-02 21:03:07 +08:00
Pranav Raj Sreepuram
3b26b78df0 Remove phantomjs dependency 🔥 2019-09-02 16:23:06 +05:30
Pranav Raj Sreepuram
beda21b84c Remove source_id as primary key for contact 2019-08-31 11:53:03 +05:30
Pranav Raj Sreepuram
f74a6593ef Cleanup message model, fix reporting listener issues 2019-08-31 04:08:00 +05:30
Pranav Raj Sreepuram
fa0904386f Disable host check, fix router url 2019-08-19 13:51:20 +05:30
Sojan Jose
52194116b3 Upgrade to rails 6 💎 (#11)
- upgraded to rails 6
- fixes various issues
2019-08-19 13:49:57 +05:30
Pranav Raj Sreepuram
2a34255e0b Initial Commit
Co-authored-by: Subin <subinthattaparambil@gmail.com>
Co-authored-by: Manoj <manojmj92@gmail.com>
Co-authored-by: Nithin <webofnithin@gmail.com>
2019-08-14 15:18:44 +05:30