Commit graph

149 commits

Author SHA1 Message Date
Sojan Jose
d78cb67a2a
chore: Fix conversation status in webhooks (#3364)
- fix the wrong conversation status being sent in webhooks
- additional information in websocket events
- refactor activity messaging code
- move activity message generation to background job to stop the callback loop
2021-11-12 16:17:59 +05:30
Sojan Jose
a4c87f2052
chore: Handle attachments in Whatsapp Channel (#3299)
send and receive attachments in 360Dialog WhatsApp channels
2021-11-11 13:03:48 +05:30
Pranav Raj S
99abbb8158
feat: Display sent status of emails in email channel (#3125) 2021-10-14 12:55:46 +05:30
Murtaza Bagwala
f874925f0e
fix: set default content type as text for message (#3060)
Fixes #2974
2021-10-06 00:10:29 +05:30
Aswin Dev P.S
be9a055a3f
feat: Ability to send attachments to telegram (#3108)
This feature allows the user to send and delete attachments in the telegram conversation.

Fixes #3037
2021-10-01 01:45:29 +05:30
Pranav Raj S
57abdc4d5f
feat: Display "Snoozed Until" time on conversation header (#3028) 2021-09-29 19:33:51 +05:30
Pranav Raj S
b59e73b10b
fix: Update associations when a label is updated (#3046) 2021-09-21 10:16:32 +05:30
Aswin Dev P.S
794a56d4cc
Feat: Out of office autoresponder (#2992)
This change allows the user to enable autoresponder during the out-of-office time.

Fixes: #2035
2021-09-17 22:17:11 +05:30
Brandon Wilson
f94abaef5f
feat: Shows inbox identifier token for API inbox (#2894)
Fixes: #2605
2021-08-27 19:56:45 +05:30
Sojan Jose
e46aa1aa64
chore: Mark Facebook accounts for reconnection (#2405)
fixes: #2037
2021-08-01 18:15:39 +05:30
Sojan Jose
2890339734
chore: Limit objects returned by conversation API (#2721) 2021-07-31 21:19:42 +05:30
Sojan Jose
d955d8e7dc
feat: Ability to snooze conversations (#2682)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-07-23 15:24:07 +05:30
Sojan Jose
a7ca55c080
chore: Change the conversation bot status to pending (#2677)
fixes: #2649
2021-07-21 22:02:43 +05:30
Mrunal Selokar
e0535168a0
chore: Removing duplicate callback to create auth token (#2624)
Removed after create callback in user model to create a new access token. This is already being taken care of by AccessTokenable module.

Fixes #2620
2021-07-15 15:24:38 +05:30
Sojan Jose
dfddf9cacc
chore: one off SMS campaign APIs (#2589) 2021-07-14 12:24:09 +05:30
Muhsin Keloth
ba547b3f60
chore: Delete related notifications if a conversation is deleted (#2592) 2021-07-12 12:28:16 +05:30
Sojan Jose
dd9d5e410c
feat: Add CSAT response APIs (#2503)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-29 20:59:41 +05:30
Muhsin Keloth
8027c69c1c
chore: Change the notification text for mention notification type (#2534) 2021-06-29 14:32:57 +05:30
Muhsin Keloth
3d748aa8d4
chore: Add contact note model (#2462) 2021-06-21 15:16:26 +05:30
Sojan Jose
d5215fea93
feat: APIs for Integration Hooks (#2250)
- Introduces JSON Schema validations via JSONSchemer
- Add CRUD APIs for integration hooks
2021-05-17 10:32:59 +05:30
Pranav Raj S
0e6cd699e8
feat: Sort contacts via name, email, phone_number, last_activity_at (#1870) 2021-05-13 13:32:19 +05:30
Sojan Jose
b30ecb27a6
feat: Add APIs for Dialogflow integration V1 (#2155)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-05-05 21:06:11 +05:30
Sojan Jose
b89cc9cf57
feat: Add APIs for Campaigns (#2175) 2021-04-29 22:23:32 +05:30
Sojan Jose
4b49d21543
chore: Add event for conversations transferred to Bot (#2167)
* chore:  Event for conversation transferred to Bot

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David <webofnithin@gmail.com>
2021-04-28 20:53:23 +05:30
Sojan Jose
c453455ad1
fix: Handle application errors in Sentry (#1982)
- Handle notification errors for attachment messages
- Fix empty identifiers being passed
- Fix 404 when invalid source id
- Handle webhook exceptions
2021-03-27 12:27:48 +05:30
Nithin David Thomas
6c87001a0e
Feat: Show working hours on widget (#1823)
Feat: Display out of office message based on business hours

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-03-13 11:44:28 +05:30
Sojan Jose
42e83de5b0
feat: Activity messages for team assignments (#1893)
- assignment messages when the conversation team is changed
- change assignee based on team
- move round-robin and assignee logic to concerns
2021-03-12 15:13:58 +05:30
Sojan Jose
0e721653e5
feat: Business hour Inbox APIs (#1821)
* feat: Business hour Inbox APIs
2021-02-23 12:11:15 +05:30
Sojan Jose
1612f515b0
chore: Fix issues with notification actors (#1807) 2021-02-19 18:35:21 +05:30
Pranav Raj S
64d7dc5335
fix: Remove teams on account user destroy (#1766) 2021-02-15 13:32:52 +05:30
Sojan Jose
8d45849d0c
chore: Update notification Message Copy (#1685) 2021-02-12 22:56:12 +05:30
Pranav Raj S
d4c2a78db6
chore: Add Chatwoot SDK to Chatwoot Dashboard (#1726)
Add Chatwoot SDK to Chatwoot Dashboard
2021-02-08 16:38:35 +05:30
Sojan Jose
f46c4b5130
chore: Minor Changes to Bot Message APIs (#1739) 2021-02-08 12:50:11 +05:30
Karthik Sivadas
2012aab1d5
fix: Standardize name validation on agent / profile pages (#1720) 2021-02-04 20:08:46 +05:30
Sojan Jose
c61edff189
feat: Add bulk imports API for contacts (#1724) 2021-02-03 19:24:51 +05:30
Sojan Jose
a0c33254e7
feat: Team APIs (#1654)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 23:56:56 +05:30
Sojan Jose
7542330d61
feat: Add Platform APIs (#1456) 2021-01-14 20:35:22 +05:30
Saurabh Mehta
627d3a575a
chore: Automate conversation display_id generation with db triggers (#1412)
Automate conversation display_id generation with db triggers

Co-authored-by: Saurabh Mehta <saurabh1.mehta@airtel.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-01-05 20:07:04 +05:30
Sojan Jose
a988724c91
feat: Authenticate by SSO tokens (#1439)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-25 13:59:38 +05:30
Akash Srivastava
074084b258
feat: Auto resolve conversations after n days of inactivity (#1308)
fixes: #418
2020-11-01 12:53:25 +05:30
Adam Zysko
65ed4c78a4
feat: Business hours
Data models and APIs for business hours

ref: #234
2020-11-01 00:14:33 +05:30
Yih Yang
12b7358773
feat: Add messages on mute / unmute actions (#1373) 2020-10-30 22:27:25 +05:30
Sojan Jose
1d9debaee0
feat: IP lookup (#1315)
- feature to store contact IP for accounts
- IP lookup through geocoder gem
- ability to do IP lookup through external APIs
- add commit hook to prevent push to develop and master
- migrations to fix default values for jsonb columns
2020-10-28 02:14:36 +05:30
Pranav Raj S
0bea0217b4
chore: Use full name in activity message, fix specs (#1339) 2020-10-14 00:16:35 +05:30
Dmitriy Shcherbakan
ecebe163e1
feat: Ability to unmute muted conversations (#1319) 2020-10-08 12:02:08 +05:30
Pranav Raj S
399f9e004a
fix: Use last_activity_at instead of updated_at for sorting (#1281)
Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com>
2020-10-05 22:52:43 +05:30
Abhishek
70f08103aa
feat: Activity message for label addition & deletion (#1291)
Fixes: #1022
2020-10-02 16:33:59 +05:30
Abhishek
5cd08b3f98
chore: self-assign conversation activity message (#1293) 2020-10-02 00:41:23 +05:30
Sojan Jose
b862817b29
feat: Enable reauthorization for Facebook (#1286) 2020-09-30 01:12:32 +05:30
Subin T P
701eccb35c
Feature: Knowledge Base APIs (#1002)
- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories

Addresses: #714

Co-authored-by: Sojan <sojan@pepalo.com>
2020-09-26 02:32:34 +05:30
Pranav Raj S
646746aa10
fix: Check medium to decide 24 hour window (#1245) 2020-09-17 23:32:19 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation (#1204)
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-10 19:19:15 +05:30
Sojan Jose
ac5d755545
chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30
Pranav Raj S
d18c8fc08a
chore: Add message_echo listener for Facebook (#1192)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-09-04 19:13:47 +05:30
Pranav Raj S
2b1d445003
feat: Use display_name instead of name of the agent (#1097)
* feat: Use display_name instead of name of the agent
2020-07-27 22:19:26 +05:30
Pranav Raj S
0f2d3418f9
fix: Add a check for 24 hour window before sending a message (#1084)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-07-25 22:54:45 +05:30
Sojan Jose
0fc0dc1683
Chore: Refactor round robin logic (#1015)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-08 00:14:07 +05:30
Pranav Raj S
4612494923
Chore: Fix issues with conversation data models (#1000)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-07-04 19:46:17 +05:30
Sojan Jose
cc02611007
Chore: Convert Message Sender to polymorphic (#740)
Fixes #680
2020-06-27 21:34:53 +05:30
Pranav Raj S
97ad39713b
Feature: Improve label experience (#975)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-25 21:04:03 +05:30
Sojan Jose
b0bbd757b5
Chore: FCM Notification Improvements (#957)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-06-15 13:36:56 +05:30
Subin T P
ed1c871633
Feature: Slack integration (#783)
- Integrations architecture
- Slack integration
2020-06-12 23:12:47 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing (#935)
- remove subscription model
- remove billing-related code
2020-06-07 20:31:48 +05:30
Sojan Jose
3d84568a37
Feature: Label APIs (#931) 2020-06-07 11:17:13 +05:30
Sojan Jose
dafabac796
Chore: Minor bugfixes and housekeeping tasks (#896) 2020-06-02 23:50:39 +05:30
Sojan Jose
b7a583b2c4
Feature: Ability to switch between multiple accounts (#881)
* Feature: Ability to switch between multiple accounts

* Fix rubocop

* Fix assigned inboxes

* fix auth json

* Add account switcher in UI

* fix ordering on administrate

* Add switch accounts to sidebar

* add account id

* Fix schema.rb timestamp

* Revert "add account id"

This reverts commit 27570f50ef584cb9a5f69454f43f630b318c8807.

* Add a check for account

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-26 22:38:48 +05:30
Abdulkadir Poyraz
b1aab228ae
Feature: Ability to mute contacts (#891)
fixes: #867
2020-05-26 17:43:59 +05:30
Sojan Jose
c74b5c21d7
Feature: Introduce Super Admins (#705)
* Feature: Introduce Super Admins

- added new devise model for super user
- added administrate gem
- sample dashboards for users and accounts

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-11 23:07:22 +05:30
Sony Mathew
905c93b8f8
Feature: Installation global config (#839) (#840)
* Renamed concern from Feature to Featurable

* Feature: Installation config (#839)
* Added new model installtion config with corresponding migrations and specs
* Created an installation config yml (key value store model)
* Created a config loader module to load the installaltion configs
* Added this to the config loader seeder
* Changed the account before create hook for default feature enabling to use the feature values from installtion config
* Renamed the feature concern to Featurable to follow the naming pattern for concerns
* Added comments and specs for modules and places that deemed necessary

* Refactored config loader to reduce cognitive complexity (#839)
2020-05-10 22:40:36 +05:30
Pranav Raj S
e9131ea558
Feature: Add web push notification permission in frontend (#766)
Add webpush notification permission in frontend

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-06 00:10:56 +05:30
Sojan Jose
96da27f1f6
Feature: User Notification Objects (#752)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-05-01 14:53:43 +05:30
Sony Mathew
0b65526b85
Feature: Conversation Continuity with Email (#770)
* Added POC for mail inbox reply email
* created mailbox and migratuion for the same
* cleaned up sidekiq queues and added the queues for action mailbox and active storage
* created conversation mailbox and functionlaity to create a message on the conversation when it's replied

* Added UUID to conversation to be used in email replies

* added migration to add uuid for conversation
* changed parsing and resource fetching to reflect matching uuid and
  loading conversation alone
* cleaned up conversation mailbox.rb

* Added content type & attribute for message

* Added the new reply email to outgoing emails
* Added migration to accounts for adding domain and settings
* Modified seeds to reflect this changes
* Added the flag based column on account for boolean settings
* Added the new reply to email in outgoing conversation emails based on conditions

* Added dynamic email routing in application mailbox
* Added dynamic email routing in application mailbox
* Added a catch all deafult empty mailbox
* Added annotation for account

* Added the complete email details & attachments to the message
* Added the complete email details to the message in content_attributes, like subject, to, cc, bcc etc
* Modified the mail extractor to give a serilaized version of email
* Handled storing attachments of email on the message

* Added incoming email settings, env variables

* [#138] Added documentation regarding different email settings and variables

* Fixed the mail attachments blob issue (#138)
* Decoided attachments were strings and had to construct blobs out fo them to work with active storage
* Fixed the content encoding issue with mail body
* Fixed issue with Proc used in apllication mailbox routing
* Fixed couple of typos and silly mistakes

* Set appropriate from email for conversation reply mails (#138)
* From email was taken from a env variable, changed it to take from account settings if enabled
* Set the reply to email correctly based on conversation UUID
* Added commented config ind development.rb for mailbox ingress

* Added account settings for domain and support email (#138)
* Added the new attributes in accounts controller params whitelisting, api responses
* Added options for the the new fields in account settings

* Fixed typos in email continuity docs and warnings

* Added specs for conversation reply mailer changes (#138)
* Added specs for
  * conversation reply mailer
  * Accounts controller
  * Account and Conversation models

* Added tests for email presenter (#138)

* Specs for inbound email routing and mailboxes (#138)
2020-04-30 20:20:26 +05:30
Subin T P
8f6f07177d
Enhancement: Move reporting metrics to postgres (#606) 2020-03-18 16:53:35 +05:30
Pranav Raj Sreepuram
1db35caa56 Merge branch 'release/1.2.1' into develop 2020-03-08 22:15:58 +05:30
Sojan Jose
8b4df986bf
Chore: Enable Users to create multiple accounts (#440)
Addresses: #402
- migrations to split roles and other attributes from users table
- make changes in code to accommodate this change

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-03-07 12:18:16 +05:30
Sojan Jose
a8ac048716
Bug: Fix duplicate messages from Twitter DM and tweets (#599)
* Bug: Fix duplicate messages from Twitter DM and tweets
2020-03-06 01:47:37 +05:30
Pranav Raj S
b2d5cc7b05
Feature: Introduce bots (#545)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-03-06 01:43:12 +05:30
Sojan Jose
cda65ea339
Feature: Conversation creation email notifications (#576)
* Clean up the mailers

* Disable assignment mailer if setting is turned off

* Email notifications on conversation create

* Specs
2020-03-01 19:06:13 +05:30
Sony Mathew
7f26b34b15
Feature: Add new notification settings for user (#569)
Added new notification settings API for user 

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-02-29 20:41:09 +05:30
Pranav Raj S
0740d4762f
Enhancement: Paginate conversation calls in tabs (#560)
* Use conversationPage module for pagination

* Load more conversations

* Reset list if conversation status is changed

* Add specs to conversationPage

* Reset filter when page is re-mounted

* Update text

* Update text
2020-02-26 21:15:01 +05:30
Subin T P
7479b5db43
Feature: Support account/inbox specific webhooks (#562) 2020-02-26 09:44:24 +05:30
Tim Lange
30e5edf6dc
Feature: Add ability to disable auto assignment of conversations (#513) 2020-02-19 14:40:03 +05:30
Subin T P
919261d843
Feature: Webhooks (#489) 2020-02-14 23:19:17 +05:30
Sony Mathew
d4b3ba4baa [#139] Send conversation emails (#442)
* [#139] Delayed emails for conversations

* Added the setex and get methods to Redis wrapper
* Set the priorities for the sidekiq queues
* Was not able to use mailhog for testing email in local, switched back to letter opener and added comments on using the SMTP settings
* Added after create hood in messages to queue the sending of mail after 2 minutes using sidekiq worker and also set the redis key for the conversation to avoid the email sending for every message
* Added the sidekiq worker to send the email and delete the conversation redis key
* Added the mailer and mail template
* mailer sends the last 10 messages along with the new messages from the time it was queued

* Send email only in development or if smtp config is set

* Send email only in development or if smtp config is set
* Set the SMTP_PORT in production variable

* Adding redis to circle CI

* Specs for the conversation email changes

* Added specs for conversation email sidekiq worker
* Added specs for conversation mailer
* Added specs in message model for the after create hook for notify email

* Send emails only when there is a reply from agent

* set development to use mailhog

* Adding comments for using letter opener
2020-01-23 23:14:07 +05:45
Sojan Jose
722f540b03 [Feature] Email collect message hooks (#331)
- Add email collect hook on creating conversation
- Merge contact if it already exist
2020-01-09 13:06:40 +05:30
Sojan Jose
f875a09fb7 Chore: Switch from Carrierwave to ActiveStorage (#393) 2020-01-07 22:59:17 +05:30
Anto Dominic
4e9290ad76 Send emails via sidekiq (#380)
* add sidekiq web view if the user is an administrator

* add sidekiq setup configuration and support

* update devise to use delivery_later method and update test

* update conversation to use deliver_later instead of deliver

* Update Routes

* Add Procfile for Heroku One-Click Start

* updating docs

* update concurrency and Procfile for supporting Heroku Free Dyno

* update Procfile.dev
2019-12-25 03:03:02 +05:30
Sojan Jose
7d85f2e046 Feature: Contact Merge Action (#378) 2019-12-24 13:27:25 +05:30
Karthik Sivadas
3a1c0aef07 Add specs for model facebook_page (#346) 2019-12-05 13:20:04 +05:30
Karthik Sivadas
c758c13ffb Add Account Model specs (#341) 2019-12-03 10:09:45 +05:30
Karthik Sivadas
330e8625d3 Update user model specs (#334) 2019-12-01 15:42:15 +05:30
Sony Mathew
70e4cc08b6
[#260] One click deploy to heroku (#275)
* [#260] One click deploy to heroku

* Added app.json file for Heroku deployment
* Made changes in Procfile to accept the PORT as env variable
* Added the one click button in README.md

* Change readme and link

* Alignment of button in Readme

* Changing redis to free plan

* Removed node-js build-pack

* Changed the post-deploy script to be rake db:migrate

* Removed web concurrency variable from app.json for heroku

* Changed the link to chatwoot logo referenced in app.json

* Changed postdeploy hook

* Changed logo to be raw content from github

* Changed the SMTP variables

* Added optional conditional for sending mail
* Changed the naming of SMTP variables

* Having logo as base 64 encoded image for heroku deploy page

* Fixed key not found error for SMTP variables

* Correcting the specs for conversation assignment mailer

* Spec rubocop fixes

* Spec rubocop fixes
* Added the link to master for heroku app.json
2019-11-24 17:19:14 +05:30
Lauren
bfa4121f41 Feature/add inbox specs (#192)
* Add base Inbox association and validation specs

* `#facebook?``

* `#add_member` and `#remove_member`

* cleanup

* Rubocop

* Rubocop but again

really this time
2019-10-30 10:49:23 +05:30
Sojan Jose
c21c839dca
Contact model changes (#184)
* move source id from contacts

* Fix contactInbox model name

* rubocop fix

* Fix rspec
2019-10-27 13:14:36 +05:30
Sojan Jose
ba8f055802
Change sender_id to contact_id in conversations (#167)
* change sender_id to contact_id in conversations

* Fix failing tests

* Fix seeds

* fix specs

* Fix issues in facebook messenger
2019-10-21 00:40:18 +05:30
Sojan Jose
3988777718
Refactoring the code for pub sub (#155)
- We were using the attribute name 'channel' to store pubsub tokens, which was confusing.
- switched to faker from ffaker
- spec for contact.rb
2019-10-17 03:18:07 +05:30
Lauren
b89353b76c Feature/update confirmation email information (#145)
* Add `invited_by` foreign key to User

Allows for a User to be tied to the user who invited them

* Include `current_user` in new agent initialization parameters

* Add `shoulda-matchers` for testing associations

* Add Inviter information and associated account to welcome email

* Only show inviter info if applicable

* Update conversation spec for FFaker compatibility
2019-10-14 14:24:58 +05:30
Emil Shakirov
4768aca484 Refactor Conversation model (#134)
* Add Conversation factory with dependent factories

* Include FactoryBot methods in rspec config

* Add unit tests for public methods of Conversation model

* Move Current model into a separate file in lib folder

* Disable Metrics/BlockLength rule for db/migrate and spec folders

* Get rid of global $dispatcher variable

* Create Message#unread_since scope

* Refactor callback methods in Conversation model

* Create Conversations::EventDataPresenter

* Add translation keys for activity messages

* Add pry-rails gem

* Refactor Conversation#notify_status_change

* Add mock_redis for test env
2019-10-12 23:38:41 +05:30
Pranav Raj S
bd7bd63aae
Fix url in emails, add frontendURL helper (#19)
Fixes #16
2019-08-25 19:59:28 +05:30