Commit graph

73 commits

Author SHA1 Message Date
Sony Mathew
0b65526b85
Feature: Conversation Continuity with Email (#770)
* Added POC for mail inbox reply email
* created mailbox and migratuion for the same
* cleaned up sidekiq queues and added the queues for action mailbox and active storage
* created conversation mailbox and functionlaity to create a message on the conversation when it's replied

* Added UUID to conversation to be used in email replies

* added migration to add uuid for conversation
* changed parsing and resource fetching to reflect matching uuid and
  loading conversation alone
* cleaned up conversation mailbox.rb

* Added content type & attribute for message

* Added the new reply email to outgoing emails
* Added migration to accounts for adding domain and settings
* Modified seeds to reflect this changes
* Added the flag based column on account for boolean settings
* Added the new reply to email in outgoing conversation emails based on conditions

* Added dynamic email routing in application mailbox
* Added dynamic email routing in application mailbox
* Added a catch all deafult empty mailbox
* Added annotation for account

* Added the complete email details & attachments to the message
* Added the complete email details to the message in content_attributes, like subject, to, cc, bcc etc
* Modified the mail extractor to give a serilaized version of email
* Handled storing attachments of email on the message

* Added incoming email settings, env variables

* [#138] Added documentation regarding different email settings and variables

* Fixed the mail attachments blob issue (#138)
* Decoided attachments were strings and had to construct blobs out fo them to work with active storage
* Fixed the content encoding issue with mail body
* Fixed issue with Proc used in apllication mailbox routing
* Fixed couple of typos and silly mistakes

* Set appropriate from email for conversation reply mails (#138)
* From email was taken from a env variable, changed it to take from account settings if enabled
* Set the reply to email correctly based on conversation UUID
* Added commented config ind development.rb for mailbox ingress

* Added account settings for domain and support email (#138)
* Added the new attributes in accounts controller params whitelisting, api responses
* Added options for the the new fields in account settings

* Fixed typos in email continuity docs and warnings

* Added specs for conversation reply mailer changes (#138)
* Added specs for
  * conversation reply mailer
  * Accounts controller
  * Account and Conversation models

* Added tests for email presenter (#138)

* Specs for inbound email routing and mailboxes (#138)
2020-04-30 20:20:26 +05:30
Pranav Raj S
0cb7333977
Feature: Twilio Whatsapp Integration (#779)
Twilio Whatsapp Integration

Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-30 01:41:13 +05:30
Sojan Jose
c0ce70e87b
Chore: Events Cleanup (#739)
* Chore: Events Cleanup

- fix failing tests
- add additional webhook events
- clean up event logic

* Fix conversation status update in action cable

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-18 20:25:58 +05:30
Sony Mathew
818c769bb7
Chore: Message to support multiple attachments (#730)
* Changes for the message to have multiple attachments
* changed the message association to attachments from has_one to has_many
* changed all the references of this association in building and fetching to reflect this change

* Added number of attachments validation to the message model

* Modified the backend responses and endpoints to reflect multiple attachment support (#737)

* Changing the frontend components for multiple attachments
* changed the request structure to reflect the multiple attachment structures
* changed the message bubbles to support multiple attachments
* bugfix: agent side attachment was not showing because of a missing await
* broken message was shown because of the store filtering
* Added documentation for ImageMagick

* spec fixes

* refactored code to reflect more apt namings

* Added updated message listener for the dashboard (#727)
* Added the publishing for message updated event
* Implemented the listener for dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-17 21:15:20 +05:30
Sojan Jose
b0950d6880
Feature: Rich Message Types (#610)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2020-04-10 16:42:37 +05:30
Pranav Raj S
a1a81e3799
Feature: Twilio SMS Channel (#658)
Twilio SMS Channel
Fixes :  #350
2020-04-05 22:11:27 +05:30
Sony Mathew
209e0a0fb4
[Feature] Change conversation ordering (#640)
* Update conversation's updated_at when a message is created/saved
* changed teh ordering of conversation to be based on `updated_at` rather than `created_at`
2020-03-24 23:34:22 +05:30
Subin T P
8f6f07177d
Enhancement: Move reporting metrics to postgres (#606) 2020-03-18 16:53:35 +05:30
Sojan Jose
cda65ea339
Feature: Conversation creation email notifications (#576)
* Clean up the mailers

* Disable assignment mailer if setting is turned off

* Email notifications on conversation create

* Specs
2020-03-01 19:06:13 +05:30
Subin T P
7479b5db43
Feature: Support account/inbox specific webhooks (#562) 2020-02-26 09:44:24 +05:30
Pranav Raj S
272c481464
Feature: Create conversations from Tweets (#470)
* Feature: Add tweets to conversations
2020-02-09 15:47:48 +05:30
Pranav Raj S
a9c304f1ef
Feature: Twitter DM Integration (#451)
An initial version of twitter integration

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-02-03 00:54:00 +05:45
Sony Mathew
d4b3ba4baa [#139] Send conversation emails (#442)
* [#139] Delayed emails for conversations

* Added the setex and get methods to Redis wrapper
* Set the priorities for the sidekiq queues
* Was not able to use mailhog for testing email in local, switched back to letter opener and added comments on using the SMTP settings
* Added after create hood in messages to queue the sending of mail after 2 minutes using sidekiq worker and also set the redis key for the conversation to avoid the email sending for every message
* Added the sidekiq worker to send the email and delete the conversation redis key
* Added the mailer and mail template
* mailer sends the last 10 messages along with the new messages from the time it was queued

* Send email only in development or if smtp config is set

* Send email only in development or if smtp config is set
* Set the SMTP_PORT in production variable

* Adding redis to circle CI

* Specs for the conversation email changes

* Added specs for conversation email sidekiq worker
* Added specs for conversation mailer
* Added specs in message model for the after create hook for notify email

* Send emails only when there is a reply from agent

* set development to use mailhog

* Adding comments for using letter opener
2020-01-23 23:14:07 +05:45
Subin T P
cc180b77ce Include only incoming/outgoing messages in reporting (#429)
* Skip activity messages from reporting

* Makes reportable? as access list for reporting
2020-01-14 00:50:18 +05:30
Sojan Jose
722f540b03 [Feature] Email collect message hooks (#331)
- Add email collect hook on creating conversation
- Merge contact if it already exist
2020-01-09 13:06:40 +05:30
Mukesh Chaudhary
c08074b981 Annotations (#327)
* Add annotate gem to the project
* Annotate models, fixtures, factories and model_specs
* Keep annotations only in Models
* Remove unwanted changes in model specs
* Exclude auto_annotate_models from rubocop
2019-11-30 19:09:55 +05:30
Sojan Jose
9c6a101768
[Chore] Add bullet gem #249 (#281)
* closes #249 add bullet gem

- upgrade gems
- fix the warning in the console
- fix the deprecation message for where not
2019-11-25 23:55:18 +05:30
Pranav Raj S
3d3aefb197 [Enhancement] Use JS-Cookie to set Cookies (#193)
* Update js-cookie

* Add sdk css

* Remove conversation padding
2019-10-30 10:43:11 +05:30
Pranav Raj S
94c6d6db6f
🚨Fix Rubocop lint errors 2019-10-20 14:17:26 +05:30
Emil Shakirov
4768aca484 Refactor Conversation model (#134)
* Add Conversation factory with dependent factories

* Include FactoryBot methods in rspec config

* Add unit tests for public methods of Conversation model

* Move Current model into a separate file in lib folder

* Disable Metrics/BlockLength rule for db/migrate and spec folders

* Get rid of global $dispatcher variable

* Create Message#unread_since scope

* Refactor callback methods in Conversation model

* Create Conversations::EventDataPresenter

* Add translation keys for activity messages

* Add pry-rails gem

* Refactor Conversation#notify_status_change

* Add mock_redis for test env
2019-10-12 23:38:41 +05:30
Pranav Raj Sreepuram
f74a6593ef Cleanup message model, fix reporting listener issues 2019-08-31 04:08:00 +05:30
Sojan Jose
52194116b3 Upgrade to rails 6 💎 (#11)
- upgraded to rails 6
- fixes various issues
2019-08-19 13:49:57 +05:30
Pranav Raj Sreepuram
2a34255e0b Initial Commit
Co-authored-by: Subin <subinthattaparambil@gmail.com>
Co-authored-by: Manoj <manojmj92@gmail.com>
Co-authored-by: Nithin <webofnithin@gmail.com>
2019-08-14 15:18:44 +05:30