Aswin Dev P.S
676796ddc7
feat: Add reports about live agent load ( #4537 )
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* feat: Add reports about live agent load
2022-04-25 07:34:41 -07:00
Aswin Dev P.S
d5536d65f7
feat: Consider business hours while generating the reports ( #4330 )
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* feat: Consider business hours while generating the reports
2022-04-08 00:18:18 -07:00
Aswin Dev P.S
5e8fd689c9
feat: Add live agent load report api ( #4297 )
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This change allows the admin user to fetch conversation metrics for an account, agents, and filter conversation metrics for a specific agent.
Fixes #4305
2022-03-29 10:31:52 +05:30
Aswin Dev P.S
c62d74a01d
feat: Display trends in report metrics ( #4144 )
2022-03-14 18:15:27 +05:30
Pranav Raj S
9b615f11f1
fix: Consider timezone in the reports ( #4027 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-02-28 10:56:24 +05:30
Aswin Dev P.S
e6f8895c1b
feat: Group by filter in reports ( #3973 )
2022-02-15 17:10:49 +05:30
Aswin Dev P.S
15aaa8883c
feat: API to Filter reports by teams ( #3066 )
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Add API to Filter reports by teams
Fixes : #2916
2021-09-27 21:12:08 +05:30
Tejaswini Chile
65f3e83afd
feat: APIs to filter reports ( #2889 )
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Fixes #2823
2021-08-27 22:46:32 +05:30
Sojan Jose
534acfbf96
chore: Ensure privilege validations for API endpoints ( #2224 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-11 11:44:31 +05:30
Sojan Jose
eb2ded6f65
feat: Agent & Inbox Report APIs ( #1391 )
2020-11-16 19:41:52 +05:30
Sojan Jose
051871a3cd
Chore: Code Cleanup in API controllers ( #932 )
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* Chore: Code Cleanup in API controllers
* Remove unnecessary scoping for accounts controller
2020-06-07 13:58:05 +05:30
Sojan Jose
b7a583b2c4
Feature: Ability to switch between multiple accounts ( #881 )
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* Feature: Ability to switch between multiple accounts
* Fix rubocop
* Fix assigned inboxes
* fix auth json
* Add account switcher in UI
* fix ordering on administrate
* Add switch accounts to sidebar
* add account id
* Fix schema.rb timestamp
* Revert "add account id"
This reverts commit 27570f50ef584cb9a5f69454f43f630b318c8807.
* Add a check for account
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-26 22:38:48 +05:30
Subin T P
8f6f07177d
Enhancement: Move reporting metrics to postgres ( #606 )
2020-03-18 16:53:35 +05:30
