Commit graph

164 commits

Author SHA1 Message Date
Aswin Dev P.S
4f51a46c2b
feat: Ability to delete a contact (#2984)
This change allows the administrator user to delete a contact and its related data like conversations, contact inboxes, and reports.

Fixes #1929
2021-09-23 12:52:49 +05:30
Tejaswini Chile
b1b0268705
feat: Support sending and receiving attachments in Slack Integration (#3022)
- Process incoming slack attachments
- Send attachments from chatwoot to slack
2021-09-18 00:49:01 +05:30
Sojan Jose
a14f4ede87
chore: Sidebar icons for new inboxes (#3016)
- Sidebar icons for line and telegram inboxes
- Sentry fix for contact IP lookup job
2021-09-15 18:12:56 +05:30
Sojan Jose
328edd24de
chore: Move Facebook event processing to worker (#2988) 2021-09-13 18:05:14 +05:30
Muhsin Keloth
06d8916341
fix: Handle more rest client exceptions (#2930) 2021-08-31 19:45:11 +05:30
Sojan Jose
5319af3dfc
chore: Merge contact copy over information (#2812)
fixes: #2767, #2773

Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2021-08-31 15:30:18 +05:30
Muhsin Keloth
6515b69560
feat: CSAT for all channels (#2749) 2021-08-23 22:00:47 +05:30
Pranav Raj S
ed317c5bb3
feat: Use relay server for self-hosted mobile push notifications (#2757) 2021-08-17 01:44:16 +05:30
Vishnu Narayanan
319412f6dc
feat: include installation method in data to cw hub (#2831) 2021-08-16 23:35:00 +05:30
Sojan Jose
acb39cbc8f
chore: Ability to create contact with identifiers (#2802) 2021-08-13 13:02:46 +05:30
Sojan Jose
1f59205f20
chore: handle more exceptions (#2793) 2021-08-12 01:32:22 +05:30
Sojan Jose
8daf1fe033
chore: Add down gem for Local file downloads (#2765)
- Add down gem to handle downloading files to host machine
- Remove the LocalResource class
- Introduce max limit for contact avatars send via SDK
2021-08-11 16:40:28 +05:30
Sojan Jose
ab54d9c629
chore: Upgrade rails and ruby versions (#2400)
ruby version: 3.0.2
rails version: 6.1.4
2021-08-03 20:11:52 +05:30
Sojan Jose
a7ca55c080
chore: Change the conversation bot status to pending (#2677)
fixes: #2649
2021-07-21 22:02:43 +05:30
Sojan Jose
eda52930be
chore: Add Telemetry (#2631)
ref: https://www.chatwoot.com/docs/self-hosted/telemetry
2021-07-15 23:58:54 +05:30
Sojan Jose
d7982a6ffd
chore: Add assigned option to conversation finder API (#2630)
- Adds the ability to filter all the conversations which are assigned
- Add rack timeout gem
- Remove size attribute from Sidekiq config
2021-07-14 22:51:27 +05:30
Pranav Raj S
5726447e47
fix: Unescape Slack incoming messages (#2604) 2021-07-09 17:45:02 +05:30
Pranav Raj S
0d02142925
feat: Support messages along with the actions in Dialogflow response (#2579) 2021-07-07 10:04:48 +05:30
Muhsin Keloth
8027c69c1c
chore: Change the notification text for mention notification type (#2534) 2021-06-29 14:32:57 +05:30
Muhsin Keloth
29b9915d3b
feat: Add customer satisfaction component (#2456) 2021-06-22 13:01:19 +05:30
Pranav Raj S
6c49e58ff8
feat: Add contact label filter (#2454)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-06-18 20:08:58 +05:30
Sivin Varghese
67ce6f5704
feat: Add regex validation on form message inputs (#2317)
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2021-06-08 16:32:01 +05:30
Sojan Jose
467b45b427
feat: Improved password security policy (#2345)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-07 17:26:08 +05:30
Sojan Jose
9ffdb0ec70
chore: Add select field example to WootMessageSeeder (#2338)
Fixes: #2076
2021-05-25 21:41:53 +05:30
Sojan Jose
d5215fea93
feat: APIs for Integration Hooks (#2250)
- Introduces JSON Schema validations via JSONSchemer
- Add CRUD APIs for integration hooks
2021-05-17 10:32:59 +05:30
Sojan Jose
b30ecb27a6
feat: Add APIs for Dialogflow integration V1 (#2155)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-05-05 21:06:11 +05:30
Sojan Jose
98e2a9b8b5
feat: Builder for creating Campaign conversations (#2192)
- Builder for creating Campaign conversations
- Widget endpoint to fetch the campaigns
2021-05-03 20:23:09 +05:30
Sojan Jose
4b49d21543
chore: Add event for conversations transferred to Bot (#2167)
* chore:  Event for conversation transferred to Bot

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David <webofnithin@gmail.com>
2021-04-28 20:53:23 +05:30
Sojan Jose
c8b81b066b
chore: Add timeouts to requests (#2024) 2021-03-31 16:39:57 +05:30
Sojan Jose
bb37f7b263
chore: Handle Sentry Errors (#2020)
If a contract contains an invalid email address, the sidekiq jobs for conversation continuity would error out. handling this exception gracefully.
2021-03-30 21:06:31 +05:30
Sojan Jose
42534e1df4
chore: Add fail safes for Redis connections (#2016) 2021-03-30 18:16:17 +05:30
Sojan Jose
c453455ad1
fix: Handle application errors in Sentry (#1982)
- Handle notification errors for attachment messages
- Fix empty identifiers being passed
- Fix 404 when invalid source id
- Handle webhook exceptions
2021-03-27 12:27:48 +05:30
Sojan Jose
42e83de5b0
feat: Activity messages for team assignments (#1893)
- assignment messages when the conversation team is changed
- change assignee based on team
- move round-robin and assignee logic to concerns
2021-03-12 15:13:58 +05:30
Sojan Jose
0e721653e5
feat: Business hour Inbox APIs (#1821)
* feat: Business hour Inbox APIs
2021-02-23 12:11:15 +05:30
Muyi
da94e65d20
fixed slack channel builder so that the channel list can have more th… (#1725)
fixed slack channel builder so that the channel list can have more than 100 elements

Co-authored-by: xinruiyang <xinruiyang@deepmap.ai>
2021-02-10 20:22:06 +05:30
Sojan Jose
f46c4b5130
chore: Minor Changes to Bot Message APIs (#1739) 2021-02-08 12:50:11 +05:30
Pranav Raj S
b0563a666e
feat: Add support for Clever cloud deployments (#1703) 2021-01-29 17:08:40 +05:30
Sojan Jose
d64ba1df8b
chore: Add seeds for Bot Messages (#1676) 2021-01-22 01:01:02 +05:30
Sojan Jose
f36af7a7de
chore: Fix db:prepare error in deployments (#1668)
Fixes #1667
2021-01-19 16:47:25 +05:30
Sojan Jose
14eefe3824
feat: Add Installation onboarding flow (#1640)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 14:07:18 +05:30
Sony Mathew
18d3c40fb3
feat: installation config in super admin console (#1641)
* feat: installation config in super admin console

* Added the ability for super admins to view, edit and update
installation config values. Also they can add new isntallation config
values. The impact of editing and adding depends on which all
installation config values are being used in the code.
* Known limitation now: Ability to edit hash values (for eg: feature
flags) are disabled. This requires more work and will be taken up in
a secondary set of changes.
* Minor UX improvement. Clicking on the Sidekiq option in the super
admin siebar will now open the sidekiq dashboard in a new tab rather
than in the same tab that you were using super admin.

* fix: method name fix in custom adminsitrate field

* feat: added locked attribute to global config
* Added the locked attribute to instalaltion config table. Added
necessary migrations. Added changes in config loader.
* Added the changes on the installation config yml
* Locked the account feature defaults in code

* feat: show only editable configs in admin console
* Added a new scope in installation config model
* Added scope in adminstrate controller for installation_config

* fix: new installation config create error
* Fixed the error in new installation config create

* fix: specs coverage
* Added specs for installation config super admin controller

* chore: update git ignore with encrypted config ext
2021-01-15 13:21:53 +05:30
Sojan Jose
7542330d61
feat: Add Platform APIs (#1456) 2021-01-14 20:35:22 +05:30
Sojan Jose
346830ab1d
feat: Add Cron Jobs In Chatwoot and update installation notice (#1630) 2021-01-11 17:34:41 +05:30
Pranav Raj S
8e2b4acc43
chore: Remove account.destroy listener (#1530) 2020-12-19 18:11:43 +05:30
Pranav Raj S
88c4b63eec
chore: Add slack external_source_id for outgoing messages (#1503) 2020-12-10 22:53:49 +05:30
Sojan Jose
a988724c91
feat: Authenticate by SSO tokens (#1439)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-25 13:59:38 +05:30
Sojan Jose
eb2ded6f65
feat: Agent & Inbox Report APIs (#1391) 2020-11-16 19:41:52 +05:30
Pranav Raj S
2babfd6148
fix: Add a check for thread_ts (#1389)
- If no thread timestamp is available, ignore the message
- Add specs to cover the case
2020-11-09 22:01:57 +05:30
Adam Zysko
65ed4c78a4
feat: Business hours
Data models and APIs for business hours

ref: #234
2020-11-01 00:14:33 +05:30
Abhishek
ff96d43953
feat: notify on slack disconnect (#1323) 2020-10-28 00:22:57 +05:30
Hiroshi SHIBATA
9045b8d9ca
chore: Fixed typos (#1369) 2020-10-27 20:22:55 +05:30
Sojan Jose
46098f2970
chore: Monkey patch Azure Storage Service (#1366)
Monkey patch azure storage service until the changes come into rails stable versions
2020-10-26 00:31:19 +05:30
Sojan Jose
59bee66e63
chore: Handle exceptions on external URL calls (#1334) 2020-10-11 20:22:21 +05:30
Sony Mathew
e01fdb5f00
chore: refactored redis config (sentinel related) (#1327)
Refactored the redis config module which had redis sentinel related
configs. Also changed the specs accordingly.
2020-10-09 12:37:42 +05:30
Sojan Jose
88b2469dc8
feat: Add API to get the active contacts (#1313) 2020-10-05 23:30:27 +05:30
Abhishek
77d380dd6b
chore: refactor redis config (#1310)
- refactor Redis config in Redis::Config Module
-  unit tests for Redis::Config module
2020-10-05 17:31:10 +05:30
Sojan Jose
b862817b29
feat: Enable reauthorization for Facebook (#1286) 2020-09-30 01:12:32 +05:30
Vishal Pandey
313b2da703
bugfix: fix file uploads not showing original file name
fixes: #1246
2020-09-21 18:42:30 +05:30
Sojan Jose
74d07c876e
chore: Fix RestClient::GatewayTimeout, label_list of NilClass (#1243) 2020-09-18 18:50:53 +05:30
Sojan Jose
afc062537c
chore: Fix integration hooks destroy method (#1224) 2020-09-12 23:09:55 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation (#1204)
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-10 19:19:15 +05:30
Sojan Jose
ac5d755545
chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30
Sojan Jose
3ffb29bf4e
Chore: Squash previous migrations (#1107)
Fixes: #784
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-07 15:19:41 +05:30
Pranav Raj S
d18c8fc08a
chore: Add message_echo listener for Facebook (#1192)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-09-04 19:13:47 +05:30
Sojan Jose
5ac093fca2
chore: Fix nil class error at bot endpoint (#1177) 2020-08-30 12:36:21 +05:30
Sojan Jose
85ae6d92b9
feat: Enable Slack Integration in all channels (#1175) 2020-08-29 01:39:41 +05:30
Sojan Jose
2193de9853
chore: General fixes and clean up (#1169) 2020-08-25 23:04:02 +05:30
Sojan Jose
a04ca24def
feat: Customisable Email Templates (#1095) 2020-08-06 15:21:06 +05:30
Sojan Jose
8079bf50a0
Feature: API Channel (#1052) 2020-07-21 12:15:24 +05:30
Sojan Jose
fa04098c20
Chore: Run ConfigLoader on migrate (#1072)
We have been duplicating the config loader migration. Hence let's hook it to rake db:migrate.
2020-07-20 19:38:25 +05:30
Sojan Jose
e8994165ea
Chore: Add migration for feature flags (#1024)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-10 00:09:40 +05:30
Sojan Jose
0fc0dc1683
Chore: Refactor round robin logic (#1015)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-08 00:14:07 +05:30
Sojan Jose
43147b3163
Chore: Fix presence for current user (#1001)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-04 20:03:16 +05:30
Sojan Jose
c98907db49
Feature: Availability Statuses (#874)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-04 11:42:47 +05:30
Sojan Jose
cc02611007
Chore: Convert Message Sender to polymorphic (#740)
Fixes #680
2020-06-27 21:34:53 +05:30
Sojan Jose
4f83d5451e
Chore: Routine Bugfixes and enhancements (#979)
- Fix slack scopes
- Docs for authentication
Fixes: #704 , #973
2020-06-25 23:35:16 +05:30
Pranav Raj S
97ad39713b
Feature: Improve label experience (#975)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-25 21:04:03 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies (#974)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-22 13:19:26 +05:30
Sojan
aa8a85b8bd Merge branch 'hotfix/1.5.3' into develop 2020-06-22 12:02:58 +05:30
Sojan
d4214cd78f Bugfix: Invalid argument expiry in global config
references: #976
2020-06-22 12:01:26 +05:30
Subin T P
ed1c871633
Feature: Slack integration (#783)
- Integrations architecture
- Slack integration
2020-06-12 23:12:47 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing (#935)
- remove subscription model
- remove billing-related code
2020-06-07 20:31:48 +05:30
Koichi MATSUMOTO
72a25ffdc5
BugFix: Fix undefined method compare_and_save (#921)
Fix undefined method `compare_and_save` in config loader
2020-06-04 22:33:10 +05:30
Pranav Raj S
f78df91dd2
Chore: Contact Sidebar, conversation cleanup (#908)
- Update sidebar design
- Move every contact data to contacts module
- Revert go to next conversation feature
- Fix issues with new conversation in action cable
- Escape HTML content
- Broadcast event when conversation.contact changes.

Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-02 22:59:02 +05:30
Sojan Jose
b7a583b2c4
Feature: Ability to switch between multiple accounts (#881)
* Feature: Ability to switch between multiple accounts

* Fix rubocop

* Fix assigned inboxes

* fix auth json

* Add account switcher in UI

* fix ordering on administrate

* Add switch accounts to sidebar

* add account id

* Fix schema.rb timestamp

* Revert "add account id"

This reverts commit 27570f50ef584cb9a5f69454f43f630b318c8807.

* Add a check for account

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-26 22:38:48 +05:30
Sony Mathew
8859880e55
Feature: Global Config helper (#844) (#845)
* Added a global config helper to easily access installation/global configs
  * this will fetch the keys from cache with fallback to DB on cache miss
  * ability to query multiple keys simultaneously
  * interface to delete the existing global config cache
* Added tests for this new helper module
2020-05-11 19:00:33 +05:30
Sony Mathew
905c93b8f8
Feature: Installation global config (#839) (#840)
* Renamed concern from Feature to Featurable

* Feature: Installation config (#839)
* Added new model installtion config with corresponding migrations and specs
* Created an installation config yml (key value store model)
* Created a config loader module to load the installaltion configs
* Added this to the config loader seeder
* Changed the account before create hook for default feature enabling to use the feature values from installtion config
* Renamed the feature concern to Featurable to follow the naming pattern for concerns
* Added comments and specs for modules and places that deemed necessary

* Refactored config loader to reduce cognitive complexity (#839)
2020-05-10 22:40:36 +05:30
Sojan Jose
dc6398ab56
Feature: Api to toggle typing status on a conversation (#807)
- api to toggle typing status on a conversation
- clients receive webhook events on the same

Addresses: #718 , #719 , #775
2020-05-03 12:17:27 +05:30
Subin T P
7e62000e1b
Chore: Remove redis backed reporting (#669) 2020-05-02 16:04:52 +05:30
Pranav Raj S
0cb7333977
Feature: Twilio Whatsapp Integration (#779)
Twilio Whatsapp Integration

Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-30 01:41:13 +05:30
Sojan Jose
c0ce70e87b
Chore: Events Cleanup (#739)
* Chore: Events Cleanup

- fix failing tests
- add additional webhook events
- clean up event logic

* Fix conversation status update in action cable

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-18 20:25:58 +05:30
Sojan Jose
ecccb103a0
Chore: Add a real-time event for contact resolution/update (#696)
* Chore: Add a real-time event for contact resolution/update
* Chore: Ensure Events are sent to administrators

Addresses: #419
2020-04-18 13:47:51 +05:30
Sojan Jose
b0950d6880
Feature: Rich Message Types (#610)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2020-04-10 16:42:37 +05:30
Sony Mathew
e2688d5176
Chore: Swagger Docs V1 (#546) 2020-02-23 12:54:29 +05:30
Subin T P
919261d843
Feature: Webhooks (#489) 2020-02-14 23:19:17 +05:30
Pranav Raj S
272c481464
Feature: Create conversations from Tweets (#470)
* Feature: Add tweets to conversations
2020-02-09 15:47:48 +05:30
Pranav Raj S
7b1fdc5fcd
BugFix: Filter duplicate DMs in Twitter Integration (#468)
BugFix: Filter duplicate DMs in Twitter Integration
2020-02-05 18:50:37 +05:30
Pranav Raj S
a9c304f1ef
Feature: Twitter DM Integration (#451)
An initial version of twitter integration

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-02-03 00:54:00 +05:45
Pranav Raj S
0b31e14132
Feature: Add online status to each user (#452)
* Feature: Add online status to each user
* Add OnlineStatusable, add availability status to thumbnail
2020-02-02 22:49:16 +05:45
Sony Mathew
d4b3ba4baa [#139] Send conversation emails (#442)
* [#139] Delayed emails for conversations

* Added the setex and get methods to Redis wrapper
* Set the priorities for the sidekiq queues
* Was not able to use mailhog for testing email in local, switched back to letter opener and added comments on using the SMTP settings
* Added after create hood in messages to queue the sending of mail after 2 minutes using sidekiq worker and also set the redis key for the conversation to avoid the email sending for every message
* Added the sidekiq worker to send the email and delete the conversation redis key
* Added the mailer and mail template
* mailer sends the last 10 messages along with the new messages from the time it was queued

* Send email only in development or if smtp config is set

* Send email only in development or if smtp config is set
* Set the SMTP_PORT in production variable

* Adding redis to circle CI

* Specs for the conversation email changes

* Added specs for conversation email sidekiq worker
* Added specs for conversation mailer
* Added specs in message model for the after create hook for notify email

* Send emails only when there is a reply from agent

* set development to use mailhog

* Adding comments for using letter opener
2020-01-23 23:14:07 +05:45