Pranav Raj S
811657c9e7
feat: API to allow agents to delete a message ( #1353 )
2020-12-28 23:36:50 +05:30
Nithin David Thomas
7c62d3629c
feat: Add pending message on dashboard ( #1547 )
2020-12-25 13:15:01 +05:30
Pranav Raj S
0619894560
feat: Download Agent wise report ( #1517 )
2020-12-15 23:35:03 +05:30
Pranav Raj S
b6ca77158c
fix: Limit the number of unread messages returned in the API ( #1504 )
2020-12-10 23:30:38 +05:30
Pranav Raj S
870a24126e
fix: Display assignee only if the assignee has access to the account ( #1500 )
2020-12-08 22:49:47 +05:30
Sojan Jose
eb2ded6f65
feat: Agent & Inbox Report APIs ( #1391 )
2020-11-16 19:41:52 +05:30
Pranav Raj S
5c3de5e095
fix: Enhance CRM UI ( #1397 )
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* feat: Sort by name
* feat: Fetch labels from sidebar
* Remove unused language file
* Add beta tag to contacts
* Add timeMixin, reduce font-size
* Remove unused methods
* Remove unused prop
* Disabled footer if no contacts or invalid page
* Add keyup for input
* Fix conversation not loading if there are no active conversations
* return last_seen_at as unix time
* Fix contact edit modal
* Add loader for edit contact button
* Fix review comments
2020-11-11 16:02:14 +05:30
Nithin David Thomas
f214c9c47c
feat: Add Contacts page ( #1335 )
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Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-10 15:25:26 +05:30
Pranav Raj S
7718cf7d2c
feat: Add global message search ( #1385 )
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* feat: Search messages by content
* Fix search UI
* Add specs
* chore: Filter search results
* Update highlight logic
* Rename query to searchTerm
Co-authored-by: Sojan <sojan@pepalo.com>
2020-11-08 01:46:45 +05:30
Akash Srivastava
074084b258
feat: Auto resolve conversations after n days of inactivity ( #1308 )
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fixes : #418
2020-11-01 12:53:25 +05:30
Pranav Raj S
85514cae8d
feat: Display reply time in widget ( #1349 )
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Fixes #1132
2020-10-18 23:32:22 +05:30
Pranav Raj S
3bb2d27646
chore: Use agent partial instead of user in conversation API ( #1333 )
2020-10-10 21:57:09 +05:30
Sojan Jose
88b2469dc8
feat: Add API to get the active contacts ( #1313 )
2020-10-05 23:30:27 +05:30
Pranav Raj S
399f9e004a
fix: Use last_activity_at instead of updated_at for sorting ( #1281 )
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Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com>
2020-10-05 22:52:43 +05:30
Sojan Jose
b862817b29
feat: Enable reauthorization for Facebook ( #1286 )
2020-09-30 01:12:32 +05:30
Subin T P
701eccb35c
Feature: Knowledge Base APIs ( #1002 )
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- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories
Addresses: #714
Co-authored-by: Sojan <sojan@pepalo.com>
2020-09-26 02:32:34 +05:30
Sojan Jose
532331edb6
feat: Ability to search conversation with message content ( #1265 )
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- API end point which takes message content as search parameter
- end point supports additional filtering with labels and inbox ids
- swagger doc
2020-09-23 15:27:41 +05:30
Sony Mathew
fc7b84d612
Chore: Fix N+1 queries in dashboard side ( #1254 )
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* Chore: Fix N+1 queries in dashboard side
Fixed a couple of N+1 queries fired on the dashboard side of
the app to improve performance.
2020-09-19 12:46:34 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation ( #1204 )
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fixes : #895
fixes : #1118
fixes : #1075
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-10 19:19:15 +05:30
Sojan Jose
cdd385b269
feat: Custom Attributes for contacts ( #1158 )
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Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-21 19:30:27 +05:30
Sojan Jose
507b40a51d
chore: Control rendering contact inbox ( #1157 )
2020-08-19 23:25:55 +05:30
Sojan Jose
a6a62d92bf
chore: Add Additional Contact APIs ( #1130 )
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Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-10 12:15:29 +05:30
Pranav Raj S
db877453a4
feat: Disable attachments and emoji picker in the web widget ( #1102 )
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Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-05 17:46:17 +05:30
Pranav Raj S
3b23aa7913
Bugfix: Use server timestamp to set agent_last_seen_at ( #1114 )
2020-08-03 13:40:20 +05:30
Pranav Raj S
5e5f34bedc
chore: Add an indicator for incoming emails ( #1112 )
2020-08-01 20:56:47 +05:30
Pranav Raj S
2b1d445003
feat: Use display_name instead of name of the agent ( #1097 )
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* feat: Use display_name instead of name of the agent
2020-07-27 22:19:26 +05:30
Divyesh Kothari
89ed0b425b
feat: Ability for the logged in user to create a new account ( #985 )
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Co-authored-by: Divyesh <dkothari@box8.in>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-26 12:54:50 +05:30
Pranav Raj S
0f2d3418f9
fix: Add a check for 24 hour window before sending a message ( #1084 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-07-25 22:54:45 +05:30
Sojan Jose
8079bf50a0
Feature: API Channel ( #1052 )
2020-07-21 12:15:24 +05:30
Sojan Jose
d800b55ac6
Chore: Add display name to the user ( #1067 )
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* Chore: Adding browser info to web widget triggered event
fixes : #970
* Chore: Rename nickname to display name
references: #972
* Chore: Change nickname in code
* chore: fix errors
* Chore: update nginx config
fixes : #1057
* Chore: Fix specs
2020-07-20 18:28:14 +05:30
Sony Mathew
96efc44b82
Chore: Feature lock email settings in UI ( #1065 )
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* Chore: Feature lock email settings in UI
The email settings under account settings needed to be
feature locked in a way different from teh current way for it
to be enabled for accounts in a self hosted scenario.
Some refactorings were also done along with this change.
1. There was a feature flag defined in code in account model called
domain_emails_enabled was used to check if the inbound emails was
enabled for the account. But there was already a feature flag called
"inbound_emails" defined in features.yml. So changed to use this to
check if inbound emails are enabled for an account.
2. Renamed and re-purposed existing `domain_emails_enabled` to
`custom_email_domain_enabled` to use for feature toggling the UI
for email settings.
3. To enable & disable multiple features using the featurable concern
we were passing an array of values. Changed this to accept a comma
separated set of values.
* Chore: Feature lock email settings in UI
Fixed the specs for accounts controller & removed
unneccessary code from Account seetings component in UI
* Chore: Convert newlines to <br>s
Removed the layout used while sending replies in
conversation continuity.
Converted the newlines in the messages to <br/> tags
for the correct HTML rendering.
* Chore: Bug fix in reply email domain
Renamed the function custom_email_domain_enabled to
inbound_email_enabled.
Fixed bug on setting reply emails's domain.
2020-07-19 23:08:07 +05:30
Nithin David Thomas
49db9c5d8a
Adds unread message bubbles for widget ( #943 )
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Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-08 00:04:44 +05:30
Sojan Jose
e41bd56f41
Chore: Feature Flags for Channels ( #1010 )
2020-07-06 11:16:19 +05:30
Pranav Raj S
4612494923
Chore: Fix issues with conversation data models ( #1000 )
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Co-authored-by: Sojan <sojan@pepalo.com>
2020-07-04 19:46:17 +05:30
Sojan Jose
c98907db49
Feature: Availability Statuses ( #874 )
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Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-04 11:42:47 +05:30
Sojan Jose
cc02611007
Chore: Convert Message Sender to polymorphic ( #740 )
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Fixes #680
2020-06-27 21:34:53 +05:30
Sojan Jose
4f83d5451e
Chore: Routine Bugfixes and enhancements ( #979 )
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- Fix slack scopes
- Docs for authentication
Fixes : #704 , #973
2020-06-25 23:35:16 +05:30
Pranav Raj S
97ad39713b
Feature: Improve label experience ( #975 )
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Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-25 21:04:03 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies ( #974 )
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Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-22 13:19:26 +05:30
Sojan Jose
b0bbd757b5
Chore: FCM Notification Improvements ( #957 )
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Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-06-15 13:36:56 +05:30
Subin T P
ed1c871633
Feature: Slack integration ( #783 )
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- Integrations architecture
- Slack integration
2020-06-12 23:12:47 +05:30
Sojan Jose
432dad203b
Feature: Inbox greeting message ( #927 )
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Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-09 23:54:35 +05:30
Sojan Jose
8b022311c0
Chore: FCM Push Fixes ( #934 )
2020-06-09 17:42:18 +05:30
Pranav Raj S
40481f6462
Bugfix: Update conversation counters in realtime ( #944 )
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* Bug: Update conversation counters in realtime
2020-06-09 16:26:33 +05:30
Sojan Jose
3d84568a37
Feature: Label APIs ( #931 )
2020-06-07 11:17:13 +05:30
Sojan Jose
dafabac796
Chore: Minor bugfixes and housekeeping tasks ( #896 )
2020-06-02 23:50:39 +05:30
Sojan Jose
8c52a3a953
Chore: Remove duplication of user JBuilder ( #911 )
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* Chore: Reduce duplication of user JBuilder
2020-05-31 23:10:20 +05:30
Sojan Jose
b7a583b2c4
Feature: Ability to switch between multiple accounts ( #881 )
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* Feature: Ability to switch between multiple accounts
* Fix rubocop
* Fix assigned inboxes
* fix auth json
* Add account switcher in UI
* fix ordering on administrate
* Add switch accounts to sidebar
* add account id
* Fix schema.rb timestamp
* Revert "add account id"
This reverts commit 27570f50ef584cb9a5f69454f43f630b318c8807.
* Add a check for account
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-26 22:38:48 +05:30
Abdulkadir Poyraz
b1aab228ae
Feature: Ability to mute contacts ( #891 )
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fixes : #867
2020-05-26 17:43:59 +05:30
Pranav Raj S
f28ec29b8c
Feature: Customise widget for bot conversations ( #834 )
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* Feature: Customise widget for bot conversations
2020-05-09 22:02:43 +05:30
