Commit graph

111 commits

Author SHA1 Message Date
Sojan Jose
8079bf50a0
Feature: API Channel (#1052) 2020-07-21 12:15:24 +05:30
Sojan Jose
d800b55ac6
Chore: Add display name to the user (#1067)
* Chore: Adding browser info to web widget triggered event

fixes: #970

* Chore: Rename nickname to display name

references: #972

* Chore: Change nickname in code

* chore: fix errors

* Chore: update nginx config

fixes: #1057

* Chore: Fix specs
2020-07-20 18:28:14 +05:30
Sony Mathew
96efc44b82
Chore: Feature lock email settings in UI (#1065)
* Chore: Feature lock email settings in UI

The email settings under account settings needed to be
feature locked in a way different from teh current way for it
to be enabled for accounts in a self hosted scenario.

Some refactorings were also done along with this change.

1. There was a feature flag defined in code in account model called
domain_emails_enabled was used to check if the inbound emails was
enabled for the account. But there was already a feature flag called
"inbound_emails" defined in features.yml. So changed to use this to
check if inbound emails are enabled for an account.
2. Renamed and re-purposed existing `domain_emails_enabled` to
`custom_email_domain_enabled` to use for feature toggling the UI
for email settings.
3. To enable & disable multiple features using the featurable concern
we were passing an array of values. Changed this to accept a comma
separated set of values.

* Chore: Feature lock email settings in UI

Fixed the specs for accounts controller & removed
unneccessary code from Account seetings component in UI

* Chore: Convert newlines to <br>s

Removed the layout used while sending replies in
conversation continuity.

Converted the newlines in the messages to <br/> tags
for the correct HTML rendering.

* Chore: Bug fix in reply email domain

Renamed the function custom_email_domain_enabled  to
inbound_email_enabled.

Fixed bug on setting reply emails's domain.
2020-07-19 23:08:07 +05:30
Sony Mathew
d5a6f5e352
Enhancement: ability to send out an email without summary #1048 (#1049)
Right now as part of conversation continuity, we are using the
ConversationReplyMailer which sends a summary of messages including
the incoming messages when an agent replies. Ideally, we want
to send only the reply of that agent and not a summary when
Conversation continuity is enabled. Added the functionality
to send the reply email without summary. Added required unit
tests to cover the changes.

ref: #1048
2020-07-15 16:33:52 +05:30
Sojan
acbb79a7c2 Chore: Fix attribute in reply with summary mailer 2020-07-08 13:37:47 +05:30
Nithin David Thomas
49db9c5d8a
Adds unread message bubbles for widget (#943)
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-08 00:04:44 +05:30
Sojan Jose
e41bd56f41
Chore: Feature Flags for Channels (#1010) 2020-07-06 11:16:19 +05:30
Pranav Raj S
4612494923
Chore: Fix issues with conversation data models (#1000)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-07-04 19:46:17 +05:30
Sojan Jose
c98907db49
Feature: Availability Statuses (#874)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-04 11:42:47 +05:30
Sojan Jose
cc02611007
Chore: Convert Message Sender to polymorphic (#740)
Fixes #680
2020-06-27 21:34:53 +05:30
Sojan Jose
4f83d5451e
Chore: Routine Bugfixes and enhancements (#979)
- Fix slack scopes
- Docs for authentication
Fixes: #704 , #973
2020-06-25 23:35:16 +05:30
Pranav Raj S
97ad39713b
Feature: Improve label experience (#975)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-25 21:04:03 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies (#974)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-22 13:19:26 +05:30
Sojan Jose
b0bbd757b5
Chore: FCM Notification Improvements (#957)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-06-15 13:36:56 +05:30
Subin T P
ed1c871633
Feature: Slack integration (#783)
- Integrations architecture
- Slack integration
2020-06-12 23:12:47 +05:30
Sojan Jose
432dad203b
Feature: Inbox greeting message (#927)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-09 23:54:35 +05:30
Sojan Jose
8b022311c0
Chore: FCM Push Fixes (#934) 2020-06-09 17:42:18 +05:30
Pranav Raj S
40481f6462
Bugfix: Update conversation counters in realtime (#944)
* Bug: Update conversation counters in realtime
2020-06-09 16:26:33 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing (#935)
- remove subscription model
- remove billing-related code
2020-06-07 20:31:48 +05:30
Sojan Jose
3d84568a37
Feature: Label APIs (#931) 2020-06-07 11:17:13 +05:30
Sojan Jose
dafabac796
Chore: Minor bugfixes and housekeeping tasks (#896) 2020-06-02 23:50:39 +05:30
Sojan Jose
8c52a3a953
Chore: Remove duplication of user JBuilder (#911)
* Chore: Reduce duplication of user JBuilder
2020-05-31 23:10:20 +05:30
Sojan Jose
b7a583b2c4
Feature: Ability to switch between multiple accounts (#881)
* Feature: Ability to switch between multiple accounts

* Fix rubocop

* Fix assigned inboxes

* fix auth json

* Add account switcher in UI

* fix ordering on administrate

* Add switch accounts to sidebar

* add account id

* Fix schema.rb timestamp

* Revert "add account id"

This reverts commit 27570f50ef584cb9a5f69454f43f630b318c8807.

* Add a check for account

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-26 22:38:48 +05:30
Abdulkadir Poyraz
b1aab228ae
Feature: Ability to mute contacts (#891)
fixes: #867
2020-05-26 17:43:59 +05:30
Sojan Jose
d8d14fc4a4
Feature: Rewamp super admin dashboard (#882) 2020-05-24 22:44:26 +05:30
Pranav Raj S
59f4dd7ebe
Feature: Introduce locale in web-widget SDK (#871)
* Introduce setLocale in SDK

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-17 16:15:53 +05:30
Sojan Jose
e6aa851987
Chore: Add Account Users to Admin Panel (#859)
- Show errors on login page
- Dashboard for admin panel
2020-05-14 22:51:51 +05:30
Pranav Raj S
d219b0a45e
Chore: Add an option to toggle web manifest (#848) 2020-05-12 12:45:28 +05:30
Pranav Raj S
f819bc0f33
Chore: Use installation config in frontend (#847)
* Use installation config in widget
* Add configuration for installation in UI
* Add config for mailer

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-12 01:31:40 +05:30
Sojan Jose
c74b5c21d7
Feature: Introduce Super Admins (#705)
* Feature: Introduce Super Admins

- added new devise model for super user
- added administrate gem
- sample dashboards for users and accounts

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-11 23:07:22 +05:30
Pranav Raj S
76b98cbed4
Bug: Fix inbox.agent_bot nil case (#841) 2020-05-10 22:20:45 +05:30
Pranav Raj S
f28ec29b8c
Feature: Customise widget for bot conversations (#834)
* Feature: Customise widget for bot conversations
2020-05-09 22:02:43 +05:30
Pranav Raj S
c7120e9637
Chore: Add translated languages to account settings (#826)
* Add available languages in account settings

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-06 13:38:36 +05:30
Pranav Raj S
b50aeb7ae4
Chore: Fix broken conversation mailer layout (#825) 2020-05-06 12:40:41 +05:30
Pranav Raj S
e9131ea558
Feature: Add web push notification permission in frontend (#766)
Add webpush notification permission in frontend

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-06 00:10:56 +05:30
Sony Mathew
fabc3170b7
Feature: Feature flags on account (#814) (#815)
* Feature: Feature flags on account (#814)
* Added the new column on account model for managing feature flags
* Added the inbound email flag
* Locked the settings of this eature in account settings based on this
* Encapsulated the feature flaging as a concern. With this, we can re-use the same concern if we introduce this in other models like user or inbox or so.
* Added the features in the account api

* Changed Rails/FilePath style - rubocop issue

* Revert "Changed Rails/FilePath style - rubocop issue"

This reverts commit 3a42d3b9c9b3a2fde8bc7256fd704b6fcaf54040.

* Disabling rubocop on codeclimate as we already have this in CICD
2020-05-04 23:06:42 +05:30
Sojan Jose
ba1e0dbda0
Chore: Apple site association file for deep linking (#805) 2020-05-03 12:16:11 +05:30
Sojan Jose
db6e3fb43e
Chore: API to get conversations count (#808)
Addresses: #497
2020-05-03 12:15:10 +05:30
Sojan Jose
d4ff9f5b45
Chore: Add additional information to conversation meta (#795)
Chore: Add additional information to conversation meta
2020-05-01 16:49:28 +05:30
Sojan Jose
96da27f1f6
Feature: User Notification Objects (#752)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-05-01 14:53:43 +05:30
Sony Mathew
0b65526b85
Feature: Conversation Continuity with Email (#770)
* Added POC for mail inbox reply email
* created mailbox and migratuion for the same
* cleaned up sidekiq queues and added the queues for action mailbox and active storage
* created conversation mailbox and functionlaity to create a message on the conversation when it's replied

* Added UUID to conversation to be used in email replies

* added migration to add uuid for conversation
* changed parsing and resource fetching to reflect matching uuid and
  loading conversation alone
* cleaned up conversation mailbox.rb

* Added content type & attribute for message

* Added the new reply email to outgoing emails
* Added migration to accounts for adding domain and settings
* Modified seeds to reflect this changes
* Added the flag based column on account for boolean settings
* Added the new reply to email in outgoing conversation emails based on conditions

* Added dynamic email routing in application mailbox
* Added dynamic email routing in application mailbox
* Added a catch all deafult empty mailbox
* Added annotation for account

* Added the complete email details & attachments to the message
* Added the complete email details to the message in content_attributes, like subject, to, cc, bcc etc
* Modified the mail extractor to give a serilaized version of email
* Handled storing attachments of email on the message

* Added incoming email settings, env variables

* [#138] Added documentation regarding different email settings and variables

* Fixed the mail attachments blob issue (#138)
* Decoided attachments were strings and had to construct blobs out fo them to work with active storage
* Fixed the content encoding issue with mail body
* Fixed issue with Proc used in apllication mailbox routing
* Fixed couple of typos and silly mistakes

* Set appropriate from email for conversation reply mails (#138)
* From email was taken from a env variable, changed it to take from account settings if enabled
* Set the reply to email correctly based on conversation UUID
* Added commented config ind development.rb for mailbox ingress

* Added account settings for domain and support email (#138)
* Added the new attributes in accounts controller params whitelisting, api responses
* Added options for the the new fields in account settings

* Fixed typos in email continuity docs and warnings

* Added specs for conversation reply mailer changes (#138)
* Added specs for
  * conversation reply mailer
  * Accounts controller
  * Account and Conversation models

* Added tests for email presenter (#138)

* Specs for inbound email routing and mailboxes (#138)
2020-04-30 20:20:26 +05:30
Pranav Raj S
6770126de0
Feature: Customise the position of messenger (#767)
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2020-04-25 23:18:00 +05:30
Pranav Raj S
06153a96ed
Chore: Update swagger API documentation (#745)
* Chore: Update swagger documentation
2020-04-20 11:55:06 +05:30
Sojan Jose
941fbb0d72
Chore: Web widget Inbox Tech Debts (#738)
* Chore: Webwidget Inbox Tech Debts

* Additional customization options creating Web Widget
* Changes to edit Page for Web Widget
* Remove the WebWidget API end points
* Minor chores

Address: #680, #502

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-19 23:40:28 +05:30
Sony Mathew
818c769bb7
Chore: Message to support multiple attachments (#730)
* Changes for the message to have multiple attachments
* changed the message association to attachments from has_one to has_many
* changed all the references of this association in building and fetching to reflect this change

* Added number of attachments validation to the message model

* Modified the backend responses and endpoints to reflect multiple attachment support (#737)

* Changing the frontend components for multiple attachments
* changed the request structure to reflect the multiple attachment structures
* changed the message bubbles to support multiple attachments
* bugfix: agent side attachment was not showing because of a missing await
* broken message was shown because of the store filtering
* Added documentation for ImageMagick

* spec fixes

* refactored code to reflect more apt namings

* Added updated message listener for the dashboard (#727)
* Added the publishing for message updated event
* Implemented the listener for dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-17 21:15:20 +05:30
Sojan Jose
b0950d6880
Feature: Rich Message Types (#610)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2020-04-10 16:42:37 +05:30
Pranav Raj S
a1a81e3799
Feature: Twilio SMS Channel (#658)
Twilio SMS Channel
Fixes :  #350
2020-04-05 22:11:27 +05:30
Pranav Raj S
cb22b396eb
Feature: Website SDK (#653)
Add SDK functions

Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-03 13:04:58 +05:30
Nithin David Thomas
7fcd2d0e85
Feature: Support file type messages on widget and dashboard (#659)
- Adds support for file upload

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-02 12:28:38 +05:30
Sony Mathew
0afa5c297f
Bug: Fixed conversation reply mail issue when an attachment is sent (#655)
* When an attachment was sent in the reply mailer it was breaking due to the
truncating function applied on the last message content. Here the content was empty
and so it broke.
* Fixed this breakage
* Also addressed the issue that if the attachment was there the content was coming empty.
With these changes, made the content to have a link to the attachment.
2020-03-30 16:07:01 +05:30