Commit graph

285 commits

Author SHA1 Message Date
Sojan Jose
b6e8173b24
feat: HMAC verification for web widget (#1643)
* feat: HMAC verification for web widget. Let you verify the authenticated contact via HMAC on the web widget to prevent data tampering.
* Add docs for identity-validation

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 22:44:03 +05:30
Nithin David Thomas
56280eaf35
chore: Remove beta tag from sidebar name (#1552) 2020-12-26 11:18:56 +05:30
Nithin David Thomas
7c62d3629c
feat: Add pending message on dashboard (#1547) 2020-12-25 13:15:01 +05:30
Pranav Raj S
9d3dda9a61
feat: Add full name to the user signup form (#1534) 2020-12-21 14:05:19 +05:30
Pranav Raj S
ac7fdaa997
chore: Add documentation for Maxmind geocoder setup (#1518) 2020-12-16 00:32:05 +05:30
Pranav Raj S
0619894560
feat: Download Agent wise report (#1517) 2020-12-15 23:35:03 +05:30
Pranav Raj S
faafdc3bf8
chore: Add missing label to locale file (#1513) 2020-12-15 01:24:56 +05:30
Pranav Raj S
70002afc60
chore: Move missing text to translation files (#1501) 2020-12-08 23:31:25 +05:30
Pranav Raj S
594871ed96
chore: Fix translation issues (#1494) 2020-12-07 20:11:27 +05:30
Pranav Raj S
3ee453c01e
fix: Avoid keys getting translated in availability (#1418) 2020-11-17 10:39:46 +05:30
மனோஜ்குமார் பழனிச்சாமி
f4facee8d8
chore: Update text on PR template, inboxMgmt.json (#1410) 2020-11-16 19:50:32 +05:30
Pranav Raj S
5c3de5e095
fix: Enhance CRM UI (#1397)
* feat: Sort by name
* feat: Fetch labels from sidebar
* Remove unused language file
* Add beta tag to contacts
* Add timeMixin, reduce font-size
* Remove unused methods
* Remove unused prop
* Disabled footer if no contacts or invalid page
* Add keyup for input
* Fix conversation not loading if there are no active conversations
* return last_seen_at as unix time
* Fix contact edit modal
* Add loader for edit contact button
* Fix review comments
2020-11-11 16:02:14 +05:30
Nithin David Thomas
f214c9c47c
feat: Add Contacts page (#1335)
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-10 15:25:26 +05:30
Pranav Raj S
7718cf7d2c
feat: Add global message search (#1385)
* feat: Search messages by content

* Fix search UI

* Add specs

* chore: Filter search results

* Update highlight logic

* Rename query to searchTerm

Co-authored-by: Sojan <sojan@pepalo.com>
2020-11-08 01:46:45 +05:30
Akash Srivastava
074084b258
feat: Auto resolve conversations after n days of inactivity (#1308)
fixes: #418
2020-11-01 12:53:25 +05:30
Muhsin Keloth
9e3b0f0731
fix: name and email address overflow issue in customer side panel (#1348)
* Complete name and email address overflow  issue

* Changes as per review

* Code cleanup
2020-10-19 14:57:16 +05:30
Pranav Raj S
85514cae8d
feat: Display reply time in widget (#1349)
Fixes #1132
2020-10-18 23:32:22 +05:30
Dmitriy Shcherbakan
ecebe163e1
feat: Ability to unmute muted conversations (#1319) 2020-10-08 12:02:08 +05:30
Dmitriy Shcherbakan
127ffda762
feat: Change availability status from sidebar (#1288)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-10-02 11:16:12 +05:30
Sojan Jose
b862817b29
feat: Enable reauthorization for Facebook (#1286) 2020-09-30 01:12:32 +05:30
Pranav Raj S
99ca54fd3c
fix: Remove keys for reports from translation file (#1279) 2020-09-27 18:56:52 +05:30
Pranav Raj S
ea6577af6d
fix: Remove agent keys from translation file (#1261) 2020-09-20 22:19:34 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation (#1204)
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-10 19:19:15 +05:30
Pranav Raj S
8cf05f1d9f
feat: Ability to edit a contact (#1092)
Ability to edit contact information in conversation sidebar

Co-authored-by: Sojan <sojan@pepalo.com>
2020-08-23 00:05:07 +05:30
Sojan Jose
cdd385b269
feat: Custom Attributes for contacts (#1158)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-21 19:30:27 +05:30
Sojan Jose
22880df429
Feature: Send chat transcript via email (#1152)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-17 11:25:13 +05:30
Sojan Jose
4216d63311
feat: Ability to reply to specific tweets (#1117)
Ability to choose a specific tweet to reply to

Fixes #982
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-08-11 09:57:42 +05:30
Pranav Raj S
db877453a4
feat: Disable attachments and emoji picker in the web widget (#1102)
Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-05 17:46:17 +05:30
Pranav Raj S
5e5f34bedc
chore: Add an indicator for incoming emails (#1112) 2020-08-01 20:56:47 +05:30
Pranav Raj S
2b1d445003
feat: Use display_name instead of name of the agent (#1097)
* feat: Use display_name instead of name of the agent
2020-07-27 22:19:26 +05:30
Divyesh Kothari
89ed0b425b
feat: Ability for the logged in user to create a new account (#985)
Co-authored-by: Divyesh <dkothari@box8.in>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-26 12:54:50 +05:30
Pranav Raj S
0f2d3418f9
fix: Add a check for 24 hour window before sending a message (#1084)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-07-25 22:54:45 +05:30
Sojan Jose
8079bf50a0
Feature: API Channel (#1052) 2020-07-21 12:15:24 +05:30
Sony Mathew
96efc44b82
Chore: Feature lock email settings in UI (#1065)
* Chore: Feature lock email settings in UI

The email settings under account settings needed to be
feature locked in a way different from teh current way for it
to be enabled for accounts in a self hosted scenario.

Some refactorings were also done along with this change.

1. There was a feature flag defined in code in account model called
domain_emails_enabled was used to check if the inbound emails was
enabled for the account. But there was already a feature flag called
"inbound_emails" defined in features.yml. So changed to use this to
check if inbound emails are enabled for an account.
2. Renamed and re-purposed existing `domain_emails_enabled` to
`custom_email_domain_enabled` to use for feature toggling the UI
for email settings.
3. To enable & disable multiple features using the featurable concern
we were passing an array of values. Changed this to accept a comma
separated set of values.

* Chore: Feature lock email settings in UI

Fixed the specs for accounts controller & removed
unneccessary code from Account seetings component in UI

* Chore: Convert newlines to <br>s

Removed the layout used while sending replies in
conversation continuity.

Converted the newlines in the messages to <br/> tags
for the correct HTML rendering.

* Chore: Bug fix in reply email domain

Renamed the function custom_email_domain_enabled  to
inbound_email_enabled.

Fixed bug on setting reply emails's domain.
2020-07-19 23:08:07 +05:30
Sojan Jose
7607e8edb4
Chore: Enable bot conversations in status dropdown (#1041) 2020-07-19 21:22:12 +05:30
Sojan Jose
c98907db49
Feature: Availability Statuses (#874)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-04 11:42:47 +05:30
Pranav Raj S
97ad39713b
Feature: Improve label experience (#975)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-25 21:04:03 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies (#974)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-22 13:19:26 +05:30
Sojan Jose
432dad203b
Feature: Inbox greeting message (#927)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-09 23:54:35 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing (#935)
- remove subscription model
- remove billing-related code
2020-06-07 20:31:48 +05:30
Pranav Raj S
884a1c5971
Chore: Add an option to upload a business logo to inbox (#905)
Chore: Add an option to upload a business logo to inbox
2020-05-31 16:16:22 +05:30
Pranav Raj S
efc59bb43f
Bug: Fix account_id in URLs (#894)
* Bug: Fix account_id in URLs
* Fix accountMixin specs
2020-05-26 23:36:42 +05:30
Sojan Jose
b7a583b2c4
Feature: Ability to switch between multiple accounts (#881)
* Feature: Ability to switch between multiple accounts

* Fix rubocop

* Fix assigned inboxes

* fix auth json

* Add account switcher in UI

* fix ordering on administrate

* Add switch accounts to sidebar

* add account id

* Fix schema.rb timestamp

* Revert "add account id"

This reverts commit 27570f50ef584cb9a5f69454f43f630b318c8807.

* Add a check for account

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-26 22:38:48 +05:30
Abdulkadir Poyraz
b1aab228ae
Feature: Ability to mute contacts (#891)
fixes: #867
2020-05-26 17:43:59 +05:30
Pranav Raj S
6e92d9be9e
Bug: Fix Facebook v7.0 API issues (#863)
* Fix v7.0 API issues

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-17 23:44:50 +05:30
Pranav Raj S
246d0b407f
Chore: UI Cleanup in modals (#873)
* Chore: UI Cleanup in modals

* Fix review comments
2020-05-17 21:07:45 +05:30
Pranav Raj S
c7120e9637
Chore: Add translated languages to account settings (#826)
* Add available languages in account settings

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-06 13:38:36 +05:30
Pranav Raj S
e9131ea558
Feature: Add web push notification permission in frontend (#766)
Add webpush notification permission in frontend

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-06 00:10:56 +05:30
Pranav Raj S
8655466fa5
Chore: Add docs for Twilio Whatsapp/SMS channel (#804) 2020-05-02 16:25:57 +05:30
Nithin David Thomas
a951fb20cb
Chore: UI fixes and enhancements (#796)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-05-02 09:47:36 +05:30
Sony Mathew
0b65526b85
Feature: Conversation Continuity with Email (#770)
* Added POC for mail inbox reply email
* created mailbox and migratuion for the same
* cleaned up sidekiq queues and added the queues for action mailbox and active storage
* created conversation mailbox and functionlaity to create a message on the conversation when it's replied

* Added UUID to conversation to be used in email replies

* added migration to add uuid for conversation
* changed parsing and resource fetching to reflect matching uuid and
  loading conversation alone
* cleaned up conversation mailbox.rb

* Added content type & attribute for message

* Added the new reply email to outgoing emails
* Added migration to accounts for adding domain and settings
* Modified seeds to reflect this changes
* Added the flag based column on account for boolean settings
* Added the new reply to email in outgoing conversation emails based on conditions

* Added dynamic email routing in application mailbox
* Added dynamic email routing in application mailbox
* Added a catch all deafult empty mailbox
* Added annotation for account

* Added the complete email details & attachments to the message
* Added the complete email details to the message in content_attributes, like subject, to, cc, bcc etc
* Modified the mail extractor to give a serilaized version of email
* Handled storing attachments of email on the message

* Added incoming email settings, env variables

* [#138] Added documentation regarding different email settings and variables

* Fixed the mail attachments blob issue (#138)
* Decoided attachments were strings and had to construct blobs out fo them to work with active storage
* Fixed the content encoding issue with mail body
* Fixed issue with Proc used in apllication mailbox routing
* Fixed couple of typos and silly mistakes

* Set appropriate from email for conversation reply mails (#138)
* From email was taken from a env variable, changed it to take from account settings if enabled
* Set the reply to email correctly based on conversation UUID
* Added commented config ind development.rb for mailbox ingress

* Added account settings for domain and support email (#138)
* Added the new attributes in accounts controller params whitelisting, api responses
* Added options for the the new fields in account settings

* Fixed typos in email continuity docs and warnings

* Added specs for conversation reply mailer changes (#138)
* Added specs for
  * conversation reply mailer
  * Accounts controller
  * Account and Conversation models

* Added tests for email presenter (#138)

* Specs for inbound email routing and mailboxes (#138)
2020-04-30 20:20:26 +05:30
Pranav Raj S
0cb7333977
Feature: Twilio Whatsapp Integration (#779)
Twilio Whatsapp Integration

Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-30 01:41:13 +05:30
Sojan Jose
941fbb0d72
Chore: Web widget Inbox Tech Debts (#738)
* Chore: Webwidget Inbox Tech Debts

* Additional customization options creating Web Widget
* Changes to edit Page for Web Widget
* Remove the WebWidget API end points
* Minor chores

Address: #680, #502

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-19 23:40:28 +05:30
Nithin David Thomas
99eaf59509
Feature: Ability to set an account name (#667)
* Ability to change the account name 
* Ability to set a language to the account

Addresses: #667  #307  

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-06 22:17:07 +05:30
Pranav Raj S
a1a81e3799
Feature: Twilio SMS Channel (#658)
Twilio SMS Channel
Fixes :  #350
2020-04-05 22:11:27 +05:30
Nithin David Thomas
7fcd2d0e85
Feature: Support file type messages on widget and dashboard (#659)
- Adds support for file upload

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-02 12:28:38 +05:30
Pranav Raj S
50ebbc13b6
Chore: Add Twitter documentation (#648)
* Chore: Add Twitter documentation

Co-authored-by: Sojan <sojan@pepalo.com>
2020-03-28 11:51:42 +05:30
Nithin David Thomas
fe70843fae
Feature: Improve Dashboard UI (#630) 2020-03-22 11:44:40 +05:30
Sojan Jose
a5b1e2b650
Feature: Access tokens for API access (#604)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-03-11 00:02:15 +05:30
Sojan Jose
a8ac048716
Bug: Fix duplicate messages from Twitter DM and tweets (#599)
* Bug: Fix duplicate messages from Twitter DM and tweets
2020-03-06 01:47:37 +05:30
Pranav Raj S
d6237dfc59
Feature: Add UI to update email notification preferences (#579) 2020-03-01 17:47:08 +05:30
Nithin David Thomas
c119c6577b
Feature: As a admin, I should be able to add webhooks to account (#572)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-02-29 17:43:49 +05:30
Pranav Raj S
0740d4762f
Enhancement: Paginate conversation calls in tabs (#560)
* Use conversationPage module for pagination

* Load more conversations

* Reset list if conversation status is changed

* Add specs to conversationPage

* Reset filter when page is re-mounted

* Update text

* Update text
2020-02-26 21:15:01 +05:30
ghosteathuman
67f4f69e8a
Bug: Fix error message when existing agent email is reused for a new agent (#538)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-02-22 19:06:16 +05:30
Tim Lange
30e5edf6dc
Feature: Add ability to disable auto assignment of conversations (#513) 2020-02-19 14:40:03 +05:30
Pranav Raj S
c4e2a84f65
Feature: Agent Profile Update with avatar (#449)
* Feature: Agent Profile Update with avatar
* Add Update Profile with name, avatar, email and password
2020-02-16 17:20:38 +05:30
Nithin David Thomas
e61ba95cf7
Feature: Add/Edit conversation labels (#488)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-02-16 15:46:26 +05:30
Sojan
2023d5d42b Revert "Updates sidebar on dashboard"
This reverts commit 6186d14593.
2020-02-11 19:34:42 +05:30
Nithin David
6186d14593 Updates sidebar on dashboard 2020-02-11 19:21:55 +05:30
Pranav Raj S
30f4c08143
Feature: SignIn with Twitter (#479)
* Add Twitter SignIn flow

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-02-11 14:27:38 +05:30
Pranav Raj S
33e0bd434b
Chore: Update the copy used in signup page (#464)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-02-03 20:12:37 +05:45
Pranav Raj S
a2b025b548 Feature: View conversation labels on sidebar (#436) 2020-01-21 18:57:44 +05:45
Pranav Raj S
655c585358 Feature: View a contact's previous conversation (#422)
* Add API to fetch conversations of a contact

* Add conversation list in sidebar
2020-01-13 11:17:03 +05:30
Pranav Raj S
439e064d90 Feature: Contact Panel with conversation details (#397)
* Add Contact panel changes

* Fix parent iframe blocked

* Add Conversation Panel, Contact messages

* Update contact panel with conversation details

* Update designs in sidebar

* Fix specs

* Specs: Add specs for conversationMetadata and contact modules

* Fix currentUrl issues

* Fix spelling

* Set default to empty string
2020-01-01 22:30:43 +05:30
Pranav Raj S
5ddc46c474 Refactor: Inbox store, remove inboxes from sidebar (#387)
* Refactor: Inbox store, remove inboxes from sidebar

* Add a new page for inbox settings

* Show inboxes on sidebar

* Add inbox_members API

* Disable similar-code check

* Fix codeclimate scss issues

* Add widget_color update API and actions

* Add specs for inbox store

* Fix Facebook auth flow

* Fix agent loading, inbox name
2019-12-28 21:56:42 +05:30
Pranav Raj S
f55c42d5a1 Bug: Fix copy when no inbox is added. (#386) 2019-12-25 20:06:43 +05:30
Pranav Raj S
7b63cbe1f7 [Enhancement] Select widget_color while creating inbox (#362)
* [Enhancement] Select widget_color while creating inbox

* Fix codeclimate issues

* Fix !important
2019-12-14 18:14:35 +05:30
Mukesh Chaudhary
5b275ea157 Add option to reset password of agents to Admin (#351)
* Add option to reset password of agents to Admin

* Fix copy, remove setTimeout
2019-12-13 13:04:49 +05:30
Pranav Raj S
829cb4da57 Add docs to add a website channel (#337) 2019-12-01 22:53:39 +05:30
Subin T P
84799fd0a1 [#247] Filters conversation by status and paginate conversations (#284)
* [#247] Filters conversation by status

* Fixes conversation finder specs

* [#248] Paginates conversation

* Use method name in description

* Move page to default param, add filters on frontend

* Fix code climate issues
2019-12-01 10:16:51 +05:30
Pranav Raj S
60e96f446e [Enhancement] Add CopyToClipboard action in code component (#329)
* Add CopyToClipboard action in websiteWidgetCode component

* Fix codeclimate issues
2019-11-30 17:33:42 +05:30
Pranav Raj S
2ebc07b381
[Bug] Remove toggle_typing API call for channels except Facebook (#211) 2019-11-17 14:15:05 +05:30
Pranav Raj S
7b4b5d31d9
[Bug] Update copy in search agent select dropdown (#204) 2019-11-10 22:58:55 +05:30
Pranav Raj S
16fe912fbd
[Feature] Website live chat (#187)
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2019-10-29 12:50:54 +05:30
Pranav Raj S
2783fb6006
Move src to dashboard (#152) 2019-10-16 14:36:17 +05:30