Jordan Brough
9ddf4c205c
chore: Add index on conversations.uuid ( #5179 )
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- We search for conversations by this attribute (e.g. in ReplyMailbox and CsatSurveyController) so it seems like we should have an index on it.
2022-08-23 19:05:30 +05:30
Sojan Jose
2ecb2ca0f0
feat: Enable Capacity Config UI ( #5164 )
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- Enables Capacity Config in UI
- Rewrite auto assignment Logic to consider only online agents
fixes : #4990
2022-08-16 16:58:23 +05:30
Sojan Jose
74fdfffe08
fix: Notification page breakages ( #5236 )
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- Remove the cascading foreign key indexes
- Add migration to clean up existing objects
fixes : #4285
2022-08-10 13:46:46 +02:00
Tejaswini Chile
b86638faac
fix: last incoming message sort ( #4972 )
2022-07-06 00:37:43 +05:30
Tejaswini Chile
ffd102cdfe
Feat: custom sort ( #4864 )
2022-06-22 11:04:42 +05:30
Pranav Raj S
1bb0371c1d
feat: Add agent_reply_time_window in API channels ( #4857 )
2022-06-14 18:05:37 +05:30
Tejaswini Chile
47a6d9681a
feat: send instagram message after 24 hours ( #4698 )
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Added MESSAGE_TAG: HUMAN_AGENT for Instagram messages if the user wants to send it after the standard message window.
Fixes #4689
2022-05-26 19:05:30 +05:30
Aswin Dev P.S
8538660bbd
Add first_reply_created event in conversation ( #4576 )
2022-05-18 21:16:33 -07:00
Aswin Dev P.S
8d04894744
fix: Add index in conversation and reporting event ( #4577 )
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Fixes chatwoot/product#422
2022-04-28 16:58:06 +05:30
Tejaswini Chile
1ccd29140d
Feat: send fb message outside of standard messaging window ( #4439 )
2022-04-19 12:21:20 +05:30
Tejaswini Chile
923b4637db
chore: Automation bug fix ( #4442 )
2022-04-12 20:23:34 +05:30
Muhsin Keloth
24b20c10ce
fix: Referer URL validation ( #4309 )
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Fixes #354
2022-03-30 14:36:22 +05:30
Tejaswini Chile
bfe6324d9a
chore: Webhook event data improvements ( #4317 )
2022-03-30 11:37:36 +05:30
Tejaswini Chile
60a0709de6
Fix: added validation for custom and additional attribute ( #4260 )
2022-03-24 15:38:28 +05:30
Tejaswini Chile
e06a6a7c55
Automation enhancement ( #4087 )
2022-03-21 13:12:27 +05:30
Sojan Jose
4ca66c1195
fix: Automation loop on conversation_update ( #4071 )
2022-02-25 18:01:21 +05:30
Fayaz Ahmed
5ad6db07b4
fix: Automation Bugs and minor enhancements ( #3936 )
2022-02-15 23:36:29 +05:30
Sojan Jose
577e9905c6
chore: Fix issue with conversation assignment notifications ( #3661 )
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- fixes issues with conversation assignment notifications not working in certain cases
2021-12-28 21:53:13 +05:30
Sojan Jose
8d65608666
chore: Clean up migrations ( #3613 )
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Fixes : #3530
2021-12-19 09:47:07 +05:30
Pranav Raj S
2be71e73dc
feat: Add a view for mentions ( #3505 )
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- Added a new table mentions for saving user mentions
- Added a filter conversation_type in the API
- Added a view to see the mentions
2021-12-09 11:20:14 +05:30
Shivam Chahar
a4ee8ee239
Chore: Improve conversation auto resolution ( #3405 )
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Fixes : #1583
2021-11-27 09:26:18 +05:30
Akhil G Krishnan
b81a9f2010
Chore: Replaced dependent destroy with dependent destroy_async in all models ( #3249 )
2021-11-18 10:32:29 +05:30
Shivam Chahar
fec4a29081
Feat: Include previous messages in mention/assign notifications email ( #3385 )
2021-11-17 18:05:53 +05:30
Sojan Jose
d78cb67a2a
chore: Fix conversation status in webhooks ( #3364 )
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- fix the wrong conversation status being sent in webhooks
- additional information in websocket events
- refactor activity messaging code
- move activity message generation to background job to stop the callback loop
2021-11-12 16:17:59 +05:30
Tejaswini Chile
54bdb2957f
feat: Add assignee last seen to conversations ( #3069 )
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- Adds assignee last seen attribute to conversations
2021-09-23 20:59:10 +05:30
Muhsin Keloth
0c24df96a8
chore: Conversation custom attribute APIs ( #3024 )
2021-09-22 10:46:48 +05:30
Muhsin Keloth
6515b69560
feat: CSAT for all channels ( #2749 )
2021-08-23 22:00:47 +05:30
Pranav Raj S
7664006625
chore: Improve search, list performance of contact/conversation APIs ( #2696 )
2021-07-23 18:39:24 +05:30
Sojan Jose
d955d8e7dc
feat: Ability to snooze conversations ( #2682 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-07-23 15:24:07 +05:30
Sojan Jose
a7ca55c080
chore: Change the conversation bot status to pending ( #2677 )
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fixes : #2649
2021-07-21 22:02:43 +05:30
Sojan Jose
217dd8a6f0
chore: Add assigned_count to conversation APIs ( #2665 )
2021-07-19 19:10:58 +05:30
Muhsin Keloth
ba547b3f60
chore: Delete related notifications if a conversation is deleted ( #2592 )
2021-07-12 12:28:16 +05:30
Sojan Jose
dd9d5e410c
feat: Add CSAT response APIs ( #2503 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-29 20:59:41 +05:30
Sojan Jose
b30ecb27a6
feat: Add APIs for Dialogflow integration V1 ( #2155 )
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-05-05 21:06:11 +05:30
Sojan Jose
b89cc9cf57
feat: Add APIs for Campaigns ( #2175 )
2021-04-29 22:23:32 +05:30
Sojan Jose
4b49d21543
chore: Add event for conversations transferred to Bot ( #2167 )
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* chore: Event for conversation transferred to Bot
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David <webofnithin@gmail.com>
2021-04-28 20:53:23 +05:30
Sojan Jose
42e83de5b0
feat: Activity messages for team assignments ( #1893 )
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- assignment messages when the conversation team is changed
- change assignee based on team
- move round-robin and assignee logic to concerns
2021-03-12 15:13:58 +05:30
Sojan Jose
a0c33254e7
feat: Team APIs ( #1654 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 23:56:56 +05:30
Pranav Raj S
75c2a7cb2f
fix: Resolve name only if assignee exists during unassignment ( #1649 )
2021-01-14 14:21:41 +05:30
Sojan Jose
7884090551
chore: Enable updating conversation additional attributes ( #1611 )
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- Enable updating additional attributes via conversation API
- Handle the case when additional_attributes is nil
Fixes : #1357
2021-01-07 13:47:38 +05:30
Sojan Jose
db189e3c26
chore: Sync the schema and migrations ( #1610 )
2021-01-06 11:36:45 +05:30
Saurabh Mehta
627d3a575a
chore: Automate conversation display_id generation with db triggers ( #1412 )
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Automate conversation display_id generation with db triggers
Co-authored-by: Saurabh Mehta <saurabh1.mehta@airtel.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-01-05 20:07:04 +05:30
Pranav Raj S
a2d6fa0f74
feat: API to add label to contacts ( #1563 )
2021-01-03 20:07:57 +05:30
Sojan Jose
a988724c91
feat: Authenticate by SSO tokens ( #1439 )
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Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-25 13:59:38 +05:30
Akash Srivastava
074084b258
feat: Auto resolve conversations after n days of inactivity ( #1308 )
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fixes : #418
2020-11-01 12:53:25 +05:30
Yih Yang
12b7358773
feat: Add messages on mute / unmute actions ( #1373 )
2020-10-30 22:27:25 +05:30
Pranav Raj S
0bea0217b4
chore: Use full name in activity message, fix specs ( #1339 )
2020-10-14 00:16:35 +05:30
Pranav Raj Sreepuram
4a2a309d18
Use name instead of display_name in the dashboard
2020-10-13 13:03:55 +05:30
Dmitriy Shcherbakan
ecebe163e1
feat: Ability to unmute muted conversations ( #1319 )
2020-10-08 12:02:08 +05:30
Pranav Raj S
399f9e004a
fix: Use last_activity_at instead of updated_at for sorting ( #1281 )
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Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com>
2020-10-05 22:52:43 +05:30
