For the outgoing emails which has dependency on the incoming
part as well like the conversation continuity part, some of the
config variables used were entirely based on the account attributes.
But this is not true in case of self hosted situations where you have
multiple accounts and have a common config for incoming emails.
So moved out some of the attributes entirely dependednt on the account
to ENV with a fallback to the Global config.
Also, with this changes the name of the agent will be shown in the
email clinet with in the conversation rather than just the support
email address. This has a huge UX impact on the cutomer.
Modified all the necessary unit tests to reflect these changes.
Updated the .env.example file for the new ENV variable.
* Chore: Change the prefix in reply emails
In conversation continuity the reply to email was looking like
reply+to+{some_random_hex_id}@reply.chatwoot.com
Changed the prefix to just `reply` instead of `reply+to`.
* Chore: Change reply email prefix in outbound emails
Changed the prefix from `reply+to+` to just `reply+` in
the reply emails in the converstaion related outbound emails.
Right now as part of conversation continuity, we are using the
ConversationReplyMailer which sends a summary of messages including
the incoming messages when an agent replies. Ideally, we want
to send only the reply of that agent and not a summary when
Conversation continuity is enabled. Added the functionality
to send the reply email without summary. Added required unit
tests to cover the changes.
ref: #1048
* Added custom Message-ID and In-Reply-To headers for conversation reply emails
* Added new global config for the default domain (This is used in the above headers)
* Added migration to run the config loader to load the new global config value
* The subject of the conversation reply mailer was made static (This is required for threaded emails)
* Added required tests
* Added POC for mail inbox reply email
* created mailbox and migratuion for the same
* cleaned up sidekiq queues and added the queues for action mailbox and active storage
* created conversation mailbox and functionlaity to create a message on the conversation when it's replied
* Added UUID to conversation to be used in email replies
* added migration to add uuid for conversation
* changed parsing and resource fetching to reflect matching uuid and
loading conversation alone
* cleaned up conversation mailbox.rb
* Added content type & attribute for message
* Added the new reply email to outgoing emails
* Added migration to accounts for adding domain and settings
* Modified seeds to reflect this changes
* Added the flag based column on account for boolean settings
* Added the new reply to email in outgoing conversation emails based on conditions
* Added dynamic email routing in application mailbox
* Added dynamic email routing in application mailbox
* Added a catch all deafult empty mailbox
* Added annotation for account
* Added the complete email details & attachments to the message
* Added the complete email details to the message in content_attributes, like subject, to, cc, bcc etc
* Modified the mail extractor to give a serilaized version of email
* Handled storing attachments of email on the message
* Added incoming email settings, env variables
* [#138] Added documentation regarding different email settings and variables
* Fixed the mail attachments blob issue (#138)
* Decoided attachments were strings and had to construct blobs out fo them to work with active storage
* Fixed the content encoding issue with mail body
* Fixed issue with Proc used in apllication mailbox routing
* Fixed couple of typos and silly mistakes
* Set appropriate from email for conversation reply mails (#138)
* From email was taken from a env variable, changed it to take from account settings if enabled
* Set the reply to email correctly based on conversation UUID
* Added commented config ind development.rb for mailbox ingress
* Added account settings for domain and support email (#138)
* Added the new attributes in accounts controller params whitelisting, api responses
* Added options for the the new fields in account settings
* Fixed typos in email continuity docs and warnings
* Added specs for conversation reply mailer changes (#138)
* Added specs for
* conversation reply mailer
* Accounts controller
* Account and Conversation models
* Added tests for email presenter (#138)
* Specs for inbound email routing and mailboxes (#138)
