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657 commits

Author SHA1 Message Date
Pranav Raj S
5c3de5e095
fix: Enhance CRM UI (#1397) 
* feat: Sort by name
* feat: Fetch labels from sidebar
* Remove unused language file
* Add beta tag to contacts
* Add timeMixin, reduce font-size
* Remove unused methods
* Remove unused prop
* Disabled footer if no contacts or invalid page
* Add keyup for input
* Fix conversation not loading if there are no active conversations
* return last_seen_at as unix time
* Fix contact edit modal
* Add loader for edit contact button
* Fix review comments
 2020-11-11 16:02:14 +05:30
David Steinbauer
32fce96503
chore: Update DE translation (#1393) 2020-11-11 10:51:25 +05:30
Nithin David Thomas
f214c9c47c
feat: Add Contacts page (#1335) 
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-11-10 15:25:26 +05:30
Pranav Raj S
7718cf7d2c
feat: Add global message search (#1385) 
* feat: Search messages by content

* Fix search UI

* Add specs

* chore: Filter search results

* Update highlight logic

* Rename query to searchTerm

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-11-08 01:46:45 +05:30
Sivin Varghese
22683cae66
feat: Sort labels on sidebar by alphabetical order (#1387) 2020-11-07 12:21:34 +05:30
Muhsin Keloth
afa234a207
feat: Add status color for items in availability status menu (#1380) 2020-11-04 12:23:44 +05:30
Akash Srivastava
074084b258
feat: Auto resolve conversations after n days of inactivity (#1308) 
fixes: #418
 2020-11-01 12:53:25 +05:30
Adam Zysko
65ed4c78a4
feat: Business hours 
Data models and APIs for business hours

ref: #234
 2020-11-01 00:14:33 +05:30
Yih Yang
12b7358773
feat: Add messages on mute / unmute actions (#1373) 2020-10-30 22:27:25 +05:30
Nico385412
84ce0a9054
fix: Make the bubble text not selectable (#1294) 2020-10-30 12:06:51 +05:30
Ricardo
85738f6408
Added missing keywords (#1365) 2020-10-28 02:14:58 +05:30
Sojan Jose
1d9debaee0
feat: IP lookup (#1315) 
- feature to store contact IP for accounts
- IP lookup through geocoder gem
- ability to do IP lookup through external APIs
- add commit hook to prevent push to develop and master
- migrations to fix default values for jsonb columns
 2020-10-28 02:14:36 +05:30
Abhishek
ff96d43953
feat: notify on slack disconnect (#1323) 2020-10-28 00:22:57 +05:30
Pranav Raj S
fa864cc9ee
fix: Add a full width image view to fix resolution issues (#1363) 2020-10-26 00:28:23 +05:30
Adam Zysko
f38f778091
chore: Add translation text for PL in the widget (#1360) 2020-10-23 12:33:39 +05:30
Pranav Raj S
b9be43b276
fix: Add compact type, fix spacing in contact panel (#1352) 
* fix: Add compact type, fix spacing in contact panel

* Set padding-top, padding-bottom
 2020-10-21 15:18:36 +05:30
Pranav Raj S
552df63621
fix: Show File Upload for API Inbox (#1356) 2020-10-21 13:03:04 +05:30
Ronald Walker
cbe9e06472
chore: DRY up check_authorization method (#1351) 2020-10-20 19:22:21 +05:30
Muhsin Keloth
9e3b0f0731
fix: name and email address overflow issue in customer side panel (#1348) 
* Complete name and email address overflow  issue

* Changes as per review

* Code cleanup
 2020-10-19 14:57:16 +05:30
Pranav Raj S
85514cae8d
feat: Display reply time in widget (#1349) 
Fixes #1132
 2020-10-18 23:32:22 +05:30
Ricardo
bd11b2ec58
chore: Update Spanish translation (#1342) 2020-10-17 16:02:08 +05:30
Jon Evans
62b4ce2be1
fix: Improve mobile styles for registration view (#1344) 2020-10-16 22:05:07 +05:30
Pranav Raj S
666948b809
chore: Reduce the click area on Branding (#1340) 2020-10-15 00:11:47 +05:30
Pranav Raj S
0bea0217b4
chore: Use full name in activity message, fix specs (#1339) 2020-10-14 00:16:35 +05:30
Pranav Raj Sreepuram
4a2a309d18 Use name instead of display_name in the dashboard 2020-10-13 13:03:55 +05:30
Pranav Raj S
2c324d9421
feat: Allow custom email address for inbox (#1336) 2020-10-11 23:24:11 +05:30
Pranav Raj S
58c0792920
fix: Remove duplicate message in slow networks (#1332) 2020-10-11 20:24:26 +05:30
Sojan Jose
59bee66e63
chore: Handle exceptions on external URL calls (#1334) 2020-10-11 20:22:21 +05:30
amd-9
7d409321e9
fix: Truncate long label names in the sidebar (#1309) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-10-10 22:40:11 +05:30
Pranav Raj S
3bb2d27646
chore: Use agent partial instead of user in conversation API (#1333) 2020-10-10 21:57:09 +05:30
Dmitriy Shcherbakan
ecebe163e1
feat: Ability to unmute muted conversations (#1319) 2020-10-08 12:02:08 +05:30
Vishal Pandey
2aad33a5be
Bugfix: Integrations page is broken on safari (#1320) 
Fixes #1196
 2020-10-07 22:02:08 +05:30
Pranav Raj S
db1953de24
fix: Add default 404 param on gravatar (#1316) 2020-10-05 23:31:23 +05:30
Sojan Jose
88b2469dc8
feat: Add API to get the active contacts (#1313) 2020-10-05 23:30:27 +05:30
Pranav Raj S
399f9e004a
fix: Use last_activity_at instead of updated_at for sorting (#1281) 
Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com>
 2020-10-05 22:52:43 +05:30
ı ɑɷ ɖεɾεƙ
ee119b2174
chore: Update translation for vietnamese (#1312) 2020-10-05 19:55:18 +05:30
Sojan Jose
e44afa03f3
chore: Prevent i18n config bleeding across requests (#1214) 2020-10-05 17:55:46 +05:30
Narendran Kannan
1e1300c9d2
fix: Add word break for files with long name (#1306) 2020-10-05 13:23:38 +05:30
SarawutKl
df527088e9
fix: Replace Whatsapp inbox icon (#1311) 2020-10-04 22:57:11 +05:30
Arman
3d379b071d
feat: use gravatar if no avatar image (#1307) 
Fixes:  #1240
 2020-10-04 16:25:22 +05:30
Zero King
db4997c07f
fix: Array length check (#1300) 2020-10-03 14:07:50 +05:30
Abhishek
70f08103aa
feat: Activity message for label addition & deletion (#1291) 
Fixes: #1022
 2020-10-02 16:33:59 +05:30
Dmitriy Shcherbakan
98cb09104e
chore: Refactor DeviseOverrides::ConfirmationsController#create (#1297) 2020-10-02 15:27:26 +05:30
Dmitriy Shcherbakan
127ffda762
feat: Change availability status from sidebar (#1288) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-10-02 11:16:12 +05:30
Jonathan Como
f61b731fb3
fix: Call hasUserKeys() on user argument (#1295) 2020-10-02 10:17:12 +05:30
Abhishek
5cd08b3f98
chore: self-assign conversation activity message (#1293) 2020-10-02 00:41:23 +05:30
Sojan Jose
b862817b29
feat: Enable reauthorization for Facebook (#1286) 2020-09-30 01:12:32 +05:30
Pranav Raj S
99ca54fd3c
fix: Remove keys for reports from translation file (#1279) 2020-09-27 18:56:52 +05:30
Pranav Raj S
dbd1720aeb
chore: Add a check for data diff in setUser call (#1272) 2020-09-26 22:33:20 +05:30
Subin T P
701eccb35c
Feature: Knowledge Base APIs (#1002) 
- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories

Addresses: #714

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-09-26 02:32:34 +05:30
David Steinbauer
4b27ac63d4
chore: Add widget text translations for German (#1276) 2020-09-25 21:36:31 +05:30
Sojan Jose
532331edb6
feat: Ability to search conversation with message content (#1265) 
- API end point which takes message content as search parameter
- end point supports additional filtering with labels and inbox ids
- swagger doc
 2020-09-23 15:27:41 +05:30
snowild
17e5c01948
chore: Update zh_TW i18n files (#1262) 
Co-authored-by: JackTsai <jacktsai@larvata.tw>
 2020-09-22 19:16:00 +05:30
Sony Mathew
381c448627
fix: Email encoding issue - utf8 (#1264) 
There were issues in parsing Arabic or UTF characters (emojis)
correctly for the incoming emails.

All these characters were converted to question marks which is
teh fallback character when an encoding is enforced and there is
a missing matching character.
 2020-09-22 11:26:41 +05:30
Sony Mathew
f9b0427751
feat: email channel backend (#140) (#1255) 
* feat: added support mailbox to handle email channel (#140)

Added a new mailbox called 'SupportMailbox' to handle all the
incoming emails other than reply emails.

An email channel will have a support email and forward email
associated with it. So we filter for the right email inbox based on
the support email of that inbox and route this to this mailbox.

This mailbox finds the account, inbox, contact (create a new one
if it does not exist) and creates a conversation and adds the
email content as the first message in the conversation.

Other minor things handled in this commit:

* renamed the procs for routing emails in application mailbox
* renamed ConversationMailbox to ReplyMailbox
* Added a fallback content in MailPresenter
* Added a record saving (bang) versions of enabling and disabling
features in Featurable module
* added new factory for the email channel

refs: #140
 2020-09-21 22:44:22 +05:30
Vishal Pandey
313b2da703
bugfix: fix file uploads not showing original file name 
fixes: #1246
 2020-09-21 18:42:30 +05:30
Pranav Raj S
ea6577af6d
fix: Remove agent keys from translation file (#1261) 2020-09-20 22:19:34 +05:30
Pranav Raj S
0deb1af852
chore: Add a check for defined labels in SDK API (#1259) 2020-09-20 19:29:39 +05:30
Sony Mathew
fc7b84d612
Chore: Fix N+1 queries in dashboard side (#1254) 
* Chore: Fix N+1 queries in dashboard side

Fixed a couple of N+1 queries fired on the dashboard side of
the app to improve performance.
 2020-09-19 12:46:34 +05:30
Sojan Jose
74d07c876e
chore: Fix RestClient::GatewayTimeout, label_list of NilClass (#1243) 2020-09-18 18:50:53 +05:30
Pranav Raj S
646746aa10
fix: Check medium to decide 24 hour window (#1245) 2020-09-17 23:32:19 +05:30
Pranav Raj S
5ae3026125
fix: Add available_name method to agent_bot (#1238) 2020-09-16 11:46:07 +05:30
Pranav Raj S
1312d07aa2
chore: Remove momentjs, use date-fns (#1233) 2020-09-14 15:14:26 +05:30
Pranav Raj S
f3a357d832
chore: Remove emojione, cleanup styles (#1232) 
* chore: Remove `emojione`, cleanup styles

* Move size to variables

* Remove unused categories
 2020-09-13 22:49:01 +05:30
Sojan
739c062676 chore: Enable an echo id for message create end points 2020-09-13 16:16:52 +05:30
Sojan Jose
afc062537c
chore: Fix integration hooks destroy method (#1224) 2020-09-12 23:09:55 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation (#1204) 
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-09-10 19:19:15 +05:30
Sojan Jose
ac5d755545
chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30
Pranav Raj S
d18c8fc08a
chore: Add message_echo listener for Facebook (#1192) 
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2020-09-04 19:13:47 +05:30
Pranav Raj S
715bd368f4
chore: Add alt for bubble icon (#1200) 2020-09-04 19:13:22 +05:30
Sojan Jose
afb5694ed6
chore: Enable runtime metrics on Heroku (#1178) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-09-03 15:24:08 +05:30
Nithin David Thomas
9b23a11c5b
chore: Improves styling for conversation header (#1167) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-09-03 14:11:07 +05:30
Pranav Raj S
dfb533db8d
chore: Improve widget loading performance (#1191) 
* Frontend assets url

* Remove font files from widget

* Rename variable to ASSET_CDN_HOST
 2020-09-03 13:17:45 +05:30
Sahil Mittal
17968e6d3f
bugfix: validate_queue method - map then sort, instead of sort then map (#1187) 
Co-authored-by: Sahil Mittal <sahil.mittal@snapdeal.com>
 2020-09-02 20:51:40 +05:30
Sojan Jose
85ae6d92b9
feat: Enable Slack Integration in all channels (#1175) 2020-08-29 01:39:41 +05:30
Pranav Raj S
45cd949c40
feat: Add a popout option on webwidget (#1174) 
* feat: Add a popout option on webwidget
 2020-08-28 17:39:46 +05:30
Sojan Jose
ce13efd273
chore: Update translations for ar, zh (#1172) 2020-08-26 21:33:52 +05:30
Sojan Jose
2193de9853
chore: General fixes and clean up (#1169) 2020-08-25 23:04:02 +05:30
WevrLabs
fe1259a29f
feat: Update styles, Add support for Arabic text in emails (#1088) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-08-23 19:58:19 +05:30
Pranav Raj Sreepuram
37335c413a Fix window.chatwootSettings is undefined 2020-08-23 18:10:36 +05:30
Pranav Raj S
8cf05f1d9f
feat: Ability to edit a contact (#1092) 
Ability to edit contact information in conversation sidebar

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-08-23 00:05:07 +05:30
Pranav Raj S
ec6cd4bbba
feat: Use order_by_name as default sort order for inbox/user (#1160) 2020-08-22 22:20:22 +05:30
Sojan Jose
83eb92e7ff
chore: Enable Russian, update translations (#1159) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-22 17:54:16 +05:30
Sojan Jose
cdd385b269
feat: Custom Attributes for contacts (#1158) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-21 19:30:27 +05:30
Sojan Jose
507b40a51d
chore: Control rendering contact inbox (#1157) 2020-08-19 23:25:55 +05:30
Pranav Raj S
e8912655a5
feat: Allow user to change the bubble title using SDK (#1155) 
- Allow user to change the bubble title using SDK
- Add docs for enabling expanded bubble
 2020-08-19 22:24:02 +05:30
Sojan Jose
22880df429
Feature: Send chat transcript via email (#1152) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-17 11:25:13 +05:30
Pranav Raj S
104f1fb1cc
Update application_mailer.rb 2020-08-14 23:50:41 +05:30
Sojan Jose
be91b322a4
chore: Enable additional attributes in liquid (#1144) 
enable additional liquid variables in mailers

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-14 00:47:24 +05:30
Sojan Jose
4216d63311
feat: Ability to reply to specific tweets (#1117) 
Ability to choose a specific tweet to reply to

Fixes #982
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-08-11 09:57:42 +05:30
Sojan Jose
a6a62d92bf
chore: Add Additional Contact APIs (#1130) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-10 12:15:29 +05:30
Pranav Raj S
ec3c2ed4bb
chore: Use 'Lax' instead of 'None' (#1129) 
fixes: #919 

Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-09 18:13:17 +05:30
Pranav Raj S
0adbc346df
feat: Add an extended bubble design for the widget (#1123) 
* feat: Add a new design for chat bubble

Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>

* Add i18n

* Fix stye issues

* Set fixed font-size

* Update docs for bubble
 2020-08-09 16:07:32 +05:30
Sojan Jose
a04ca24def
feat: Customisable Email Templates (#1095) 2020-08-06 15:21:06 +05:30
Pranav Raj S
db877453a4
feat: Disable attachments and emoji picker in the web widget (#1102) 
Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-05 17:46:17 +05:30
Pranav Raj S
3b23aa7913
Bugfix: Use server timestamp to set agent_last_seen_at (#1114) 2020-08-03 13:40:20 +05:30
Pranav Raj S
941272cccd
Bugfix: Move integration logos out of public/assets (#1115) 2020-08-03 13:22:51 +05:30
Pranav Raj S
a5262a6ff3
chore: Fix scroll in message view (#1113) 
* chore: Fix scrolling in messages view

* Remove console.log

* Remove inline-style
 2020-08-01 23:36:59 +05:30
Pranav Raj S
5e5f34bedc
chore: Add an indicator for incoming emails (#1112) 2020-08-01 20:56:47 +05:30
Pranav Raj S
6d4cfcceba
Chore: Update the usage of available_name instead of name (#1110) 
Update the usage of available_name instead of the name
 2020-08-01 18:30:47 +05:30
Pranav Raj S
1dd3573c39
bug: Fix emails if assignee is nil (#1106) 2020-07-31 15:57:19 +05:30
Pranav Raj S
a16d2c653d
Chore: Update mailer to remove hardcoded twitter link (#1103) 2020-07-30 23:58:42 +05:30
Pranav Raj S
2b1d445003
feat: Use display_name instead of name of the agent (#1097) 
* feat: Use display_name instead of name of the agent
 2020-07-27 22:19:26 +05:30
Pranav Raj Sreepuram
f30c8943d9 chore: Display app version on settings/admin area 2020-07-26 21:50:59 +05:30
Pranav Raj S
703027b834
chore: Add showBadge prop to tabs-item component (#1096) 2020-07-26 17:46:29 +05:30
Divyesh Kothari
89ed0b425b
feat: Ability for the logged in user to create a new account (#985) 
Co-authored-by: Divyesh <dkothari@box8.in>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-26 12:54:50 +05:30
Pranav Raj S
0f2d3418f9
fix: Add a check for 24 hour window before sending a message (#1084) 
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2020-07-25 22:54:45 +05:30
Pranav Raj S
12ee7e5d82
feat: Add chatwoot:ready event listener on window (#1091) 
* feat: Add `chatwoot:ready` event listener on window

* Add specs

* Rename customEventHelper.js -> CustomEventHelper.js
 2020-07-25 21:54:58 +05:30
Pranav Raj S
c7d962b20f
Chore: Remove selectedChat from store (#1087) 
* Chore: Remove selected chat from store
 2020-07-23 23:33:17 +05:30
Sojan Jose
d6f309ce22
Chore: Initialize Cypress tests (#1078) 
Addresses: #412

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-21 20:11:22 +05:30
Sony Mathew
fcb7625616
Bug: Fixed quoted text parsing in incoming email (#1076) 
* Bugfix: Fixed quoted text parsing in incoming email

We had changed the support email from an account based
only value to account based with fallback on global config
and environment variable.

Incoming email quoted text parsing was still based on
account based support email. Changed this to utilize
the newly introduced fallback values from global config
and environment for parsing quoted text.

* Bugfix: Added one more sender agnostic regex for quoted text parsing
 2020-07-21 12:20:46 +05:30
Sojan Jose
8079bf50a0
Feature: API Channel (#1052) 2020-07-21 12:15:24 +05:30
Sojan Jose
d800b55ac6
Chore: Add display name to the user (#1067) 
* Chore: Adding browser info to web widget triggered event

fixes: #970

* Chore: Rename nickname to display name

references: #972

* Chore: Change nickname in code

* chore: fix errors

* Chore: update nginx config

fixes: #1057

* Chore: Fix specs
 2020-07-20 18:28:14 +05:30
Pranav Raj S
440f449e24
Enhancement: Remove v-model.trim from reply box (#1071) 2020-07-20 17:39:36 +05:30
Sony Mathew
b803ae3300
Bugfix: Private notes in emails & broken Signup (#1068) 
* Bugfix: Private notes in emails

Private notes were sent in the emails as part of
conversation continuity. Fixed this issue.

Also made the changes to not even queue the mails
if message is a private note.

* Bugfix: Change issue with featurable in signup - passing array
* Bugfix: Added specs for checking  private notes being sent in email
 2020-07-20 12:47:02 +05:30
Sony Mathew
96efc44b82
Chore: Feature lock email settings in UI (#1065) 
* Chore: Feature lock email settings in UI

The email settings under account settings needed to be
feature locked in a way different from teh current way for it
to be enabled for accounts in a self hosted scenario.

Some refactorings were also done along with this change.

1. There was a feature flag defined in code in account model called
domain_emails_enabled was used to check if the inbound emails was
enabled for the account. But there was already a feature flag called
"inbound_emails" defined in features.yml. So changed to use this to
check if inbound emails are enabled for an account.
2. Renamed and re-purposed existing `domain_emails_enabled` to
`custom_email_domain_enabled` to use for feature toggling the UI
for email settings.
3. To enable & disable multiple features using the featurable concern
we were passing an array of values. Changed this to accept a comma
separated set of values.

* Chore: Feature lock email settings in UI

Fixed the specs for accounts controller & removed
unneccessary code from Account seetings component in UI

* Chore: Convert newlines to <br>s

Removed the layout used while sending replies in
conversation continuity.

Converted the newlines in the messages to <br/> tags
for the correct HTML rendering.

* Chore: Bug fix in reply email domain

Renamed the function custom_email_domain_enabled  to
inbound_email_enabled.

Fixed bug on setting reply emails's domain.
 2020-07-19 23:08:07 +05:30
Sojan Jose
7607e8edb4
Chore: Enable bot conversations in status dropdown (#1041) 2020-07-19 21:22:12 +05:30
Sony Mathew
7ca192615d
Chore: Move some email configs to ENV variables (#1064) 
For the outgoing emails which has dependency on the incoming
part as well like the conversation continuity part, some of the
config variables used were entirely based on the account attributes.

But this is not true in case of self hosted situations where you have
multiple accounts and have a common config for incoming emails.

So moved out some of the attributes entirely dependednt on the account
to ENV with a fallback to the Global config.

Also, with this changes the name of the agent will be shown in the
email clinet with in the conversation rather than just the support
email address. This has a huge UX impact on the cutomer.

Modified all the necessary unit tests to reflect these changes.

Updated the .env.example file for the new ENV variable.
 2020-07-19 15:35:55 +05:30
Sony Mathew
7ef45e5844
Chore: Change the prefix in reply emails (#1060) 
* Chore: Change the prefix in reply emails

In conversation continuity the reply to email was looking like

reply+to+{some_random_hex_id}@reply.chatwoot.com

Changed the prefix to just `reply` instead of `reply+to`.

* Chore: Change reply email prefix in outbound emails

Changed the prefix from `reply+to+` to just `reply+` in
the reply emails in the converstaion related outbound emails.
 2020-07-19 13:34:34 +05:30
Sojan Jose
a18d54b706
Chore: Cleanup attachment handling for Facebook & Whatsapp (#1051) 
* Chore: Enable file upload for facebook messenger
* Chore: Fix attachments
* Chore: Fix Specs
* Fix ReplyBox file attachment logic
* Set default value for message

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-17 00:32:32 +05:30
Pranav Raj S
196741d975
Bug: Fix translated keys for availability statuses in Greek (#1050) 2020-07-15 22:55:57 +05:30
Sony Mathew
d5a6f5e352
Enhancement: ability to send out an email without summary #1048 (#1049) 
Right now as part of conversation continuity, we are using the
ConversationReplyMailer which sends a summary of messages including
the incoming messages when an agent replies. Ideally, we want
to send only the reply of that agent and not a summary when
Conversation continuity is enabled. Added the functionality
to send the reply email without summary. Added required unit
tests to cover the changes.

ref: #1048
 2020-07-15 16:33:52 +05:30
Ali Ghanavatian
24101eb117
Feature: Add persian translation (#1017) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-10 21:08:59 +05:30
Pranav Raj S
929575f11a
Chore: Update copy on Signup page (#1023) 2020-07-09 16:28:09 +05:30
Sojan
3593a84f26 Merge branch 'hotfix/1.6.1' into develop 2020-07-08 13:38:54 +05:30
Sojan
acbb79a7c2 Chore: Fix attribute in reply with summary mailer 2020-07-08 13:37:47 +05:30
Pranav Raj S
abc335cc8e
Feature: Add support for labels in form (#1019) 2020-07-08 13:13:48 +05:30
Sojan Jose
a77cc713c2
Chore: Include Tamil, Arabic, other language updates (#1018) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-08 00:59:30 +05:30
Sojan Jose
0fc0dc1683
Chore: Refactor round robin logic (#1015) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-08 00:14:07 +05:30
Nithin David Thomas
49db9c5d8a
Adds unread message bubbles for widget (#943) 
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-08 00:04:44 +05:30
Pranav Raj S
6a7d810c95
Bug: Set auto width to email input (#1013) 
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
 2020-07-06 18:14:19 +05:30
Sojan Jose
e41bd56f41
Chore: Feature Flags for Channels (#1010) 2020-07-06 11:16:19 +05:30
Sojan Jose
43147b3163
Chore: Fix presence for current user (#1001) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-04 20:03:16 +05:30
Pranav Raj S
4612494923
Chore: Fix issues with conversation data models (#1000) 
Co-authored-by: Sojan <sojan@pepalo.com>
 2020-07-04 19:46:17 +05:30
Nithin David Thomas
36661ea45d
Enhancement: Add focus state for reply box in dashboard (#999) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-04 13:50:44 +05:30
Sojan Jose
c98907db49
Feature: Availability Statuses (#874) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-04 11:42:47 +05:30
Nithin David Thomas
bd87927576
Add icon show last reply is from agent on conversation list #997 2020-07-03 23:25:33 +05:30
Mohmmd
1b1deb9626
Proposed Enhancements for Chat Bubble Looks in the Dashboard (#992) 
* Update Private Note border color

* Added box-shadow to chat bubbles

* Adjustments as suggested in PR #992

Adjustments as suggested in PR #992

* Reintroduced @include border-normal; in L-253

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-03 23:17:39 +05:30
Sabin
c0cd747f29
Bug: Fix duplicate messages while using enter key on slow network (#987) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-02 11:58:02 +05:30
WevrLabs
83be2e1edb
Enhancement: Improve the UX for unread conversations (#986) 
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
 2020-07-01 14:40:21 +05:30
Mohmmd
534409d25a
Enhancement: Use Tahoma as fallback for Arabic characters (#991) 2020-07-01 14:16:08 +05:30
Sojan Jose
cc02611007
Chore: Convert Message Sender to polymorphic (#740) 
Fixes #680
 2020-06-27 21:34:53 +05:30
Sojan Jose
4f83d5451e
Chore: Routine Bugfixes and enhancements (#979) 
- Fix slack scopes
- Docs for authentication
Fixes: #704 , #973
 2020-06-25 23:35:16 +05:30
Pranav Raj S
0aab717bb3
Chore: Add default value for label color (#981) 2020-06-25 21:33:56 +05:30
Pranav Raj S
97ad39713b
Feature: Improve label experience (#975) 
Co-authored-by: Sojan <sojan@pepalo.com>
 2020-06-25 21:04:03 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies (#974) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-06-22 13:19:26 +05:30
Pranav Raj S
963f173730
Feature: ResizableTextArea in widget and dashboard (#969) 
* Create ResizableTextArea component
* Rubocop fixes and spec fixes

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-06-18 15:17:45 +05:30
Sojan Jose
04f6460afb
Chore: Fix failing sidekiq events for contact create (#966) 2020-06-16 19:39:57 +05:30
Sojan Jose
b0bbd757b5
Chore: FCM Notification Improvements (#957) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-06-15 13:36:56 +05:30
Pranav Raj S
667e3abbe1
Fix: Set widget bg color for file-bubble (#965) 2020-06-15 13:35:52 +05:30
Pranav Raj S
7c6ea3a05a
Chore: Fix HTML rendering in ConversationCard (#963) 2020-06-14 18:30:36 +05:30
Pranav Raj S
5cb88237f5
Chore: Move conversationStats to a seperate module (#962) 
* Chore: Move conversationStats to a seperate module

* Move toggleTyping to conversationTypingStatus

* Remove unused agentTyping flag

* Fix review comments
 2020-06-14 14:07:52 +05:30
Nithin David Thomas
5ec9af9325
Bug: Add min height to widget input box (#960) 2020-06-14 11:28:38 +05:30
Pranav Raj S
ecd5e20133
Bug: Replace non-numeric characters in Twilio phonenumber (#958) 2020-06-13 22:29:12 +05:30
Nithin David Thomas
944fbf27b7
Enhancement: Improve scrolling on widget #954 (#955) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-06-13 20:33:23 +05:30
Sojan Jose
f9e8bb8e10
Chore: Send browser language in webwidget events (#952) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-06-13 00:19:43 +05:30
Subin T P
ed1c871633
Feature: Slack integration (#783) 
- Integrations architecture
- Slack integration
 2020-06-12 23:12:47 +05:30
Pranav Raj S
e769282e7f
BugFix: Fix missing tagline in inbox settings (#949) 2020-06-10 00:30:37 +05:30
Pranav Raj S
eadc33d230
Use empty string as fallback greeting_message if null (#948) 2020-06-10 00:16:34 +05:30
Sojan Jose
432dad203b
Feature: Inbox greeting message (#927) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-06-09 23:54:35 +05:30
Sojan Jose
8b022311c0
Chore: FCM Push Fixes (#934) 2020-06-09 17:42:18 +05:30
Pranav Raj S
40481f6462
Bugfix: Update conversation counters in realtime (#944) 
* Bug: Update conversation counters in realtime
 2020-06-09 16:26:33 +05:30
Pranav Raj S
602132119b
Fix socket reconnect if the pubsub token is same (#942) 2020-06-08 19:13:33 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing (#935) 
- remove subscription model
- remove billing-related code
 2020-06-07 20:31:48 +05:30
Sojan Jose
051871a3cd
Chore: Code Cleanup in API controllers (#932) 
* Chore: Code Cleanup in API controllers

* Remove unnecessary scoping for accounts controller
 2020-06-07 13:58:05 +05:30
Sojan Jose
3d84568a37
Feature: Label APIs (#931) 2020-06-07 11:17:13 +05:30
Sojan Jose
915eefdc36
Bugfix: FCM push subscription builder fix (#930) 2020-06-06 20:53:30 +05:30
Sojan Jose
a13a474c23
Chore: Firebase Cloud Messaging Support (#858) 2020-06-05 00:15:50 +05:30
Sojan Jose
dafabac796
Chore: Minor bugfixes and housekeeping tasks (#896) 2020-06-02 23:50:39 +05:30
Sojan Jose
93d8a25877
Enable Spanish (#913) 2020-06-02 23:43:03 +05:30
Pranav Raj S
f78df91dd2
Chore: Contact Sidebar, conversation cleanup (#908) 
- Update sidebar design
- Move every contact data to contacts module
- Revert go to next conversation feature
- Fix issues with new conversation in action cable
- Escape HTML content
- Broadcast event when conversation.contact changes.

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-06-02 22:59:02 +05:30
Sojan Jose
8c52a3a953
Chore: Remove duplication of user JBuilder (#911) 
* Chore: Reduce duplication of user JBuilder
 2020-05-31 23:10:20 +05:30
Pranav Raj S
586c616ae3
Bug: Render header title and tagline as HTML (#906) 
* Render header title and tagline as HTML
 2020-05-31 16:35:10 +05:30
Pranav Raj S
884a1c5971
Chore: Add an option to upload a business logo to inbox (#905) 
Chore: Add an option to upload a business logo to inbox
 2020-05-31 16:16:22 +05:30
Pranav Raj S
47ec7ad7c9
Feature: Ability to customise widget color (#903) 
- Use Chrome style color-picker
 2020-05-30 17:28:00 +05:30
Ronald Walker
10a1758261
Bug: Fix false positive in #toggleAgentTypingStatus spec (#899) 2020-05-29 12:37:18 +05:30
Pranav Raj S
efc59bb43f
Bug: Fix account_id in URLs (#894) 
* Bug: Fix account_id in URLs
* Fix accountMixin specs
 2020-05-26 23:36:42 +05:30
Sojan Jose
b7a583b2c4
Feature: Ability to switch between multiple accounts (#881) 
* Feature: Ability to switch between multiple accounts

* Fix rubocop

* Fix assigned inboxes

* fix auth json

* Add account switcher in UI

* fix ordering on administrate

* Add switch accounts to sidebar

* add account id

* Fix schema.rb timestamp

* Revert "add account id"

This reverts commit 27570f50ef584cb9a5f69454f43f630b318c8807.

* Add a check for account

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-05-26 22:38:48 +05:30
Abdulkadir Poyraz
b1aab228ae
Feature: Ability to mute contacts (#891) 
fixes: #867
 2020-05-26 17:43:59 +05:30
Sojan Jose
d8d14fc4a4
Feature: Rewamp super admin dashboard (#882) 2020-05-24 22:44:26 +05:30
Sony Mathew
6230f4d796
Enhancement: Threaded email replies for a conversation (#885) (#886) 
* Added custom Message-ID and In-Reply-To headers for conversation reply emails
* Added new global config for the default domain (This is used in the above headers)
* Added migration to run the config loader to load the new global config value
* The subject of the conversation reply mailer was made static (This is required for threaded emails)
* Added required tests
 2020-05-22 18:14:18 +05:30
Sony Mathew
11b4b4ea3f
Chore: Parse quoted text in incoming emails (#883) (#884) 
* Chore: Parse quoted text in incoming emails (#883)
* Parsed the quoted text and replies in incoming emails and store them separately
* Did this parsing for plain text and html part of emails
* In the chat window, we will only show the parsed reply alone

* Conversation mailbox test fixes (#883)
 2020-05-22 18:07:06 +05:30
Pranav Raj S
8af200ad20
Fix missing translations, enable dutch language (#878) 
* Fix missing translations, enable dutch language
 2020-05-19 19:05:10 +05:30
Pranav Raj S
3f5ce2ddbf
Bug: Fix autoload_paths for facebook bot (#877) 
* Fix autoload_paths for facebook bot
 2020-05-18 15:32:26 +05:30
Pranav Raj S
6e92d9be9e
Bug: Fix Facebook v7.0 API issues (#863) 
* Fix v7.0 API issues

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-05-17 23:44:50 +05:30
Pranav Raj S
b7129785c6
Chore: View form responses as user messages (#876) 
* Chore: View form responses as user messages
 2020-05-17 22:49:45 +05:30
Pranav Raj S
246d0b407f
Chore: UI Cleanup in modals (#873) 
* Chore: UI Cleanup in modals

* Fix review comments
 2020-05-17 21:07:45 +05:30
Pranav Raj S
59f4dd7ebe
Feature: Introduce locale in web-widget SDK (#871) 
* Introduce setLocale in SDK

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-05-17 16:15:53 +05:30
Sojan Jose
2e8cd59a06
Add new translations (#862) 
* New translations agentMgmt.json (Dutch)

* New translations login.json (Dutch)

* New translations settings.json (French)

* New translations en.json (French)

* New translations en.json (Arabic)

* New translations en.json (Greek)

* New translations settings.json (Portuguese, Brazilian)

* New translations settings.json (Dutch)

* New translations settings.json (Greek)

* New translations signup.json (Ukrainian)

* New translations chatlist.json (Dutch)

* New translations contact.json (Dutch)

* New translations billing.json (Dutch)

* New translations cannedMgmt.json (Dutch)

* New translations inboxMgmt.json (Dutch)

* New translations conversation.json (Dutch)

* New translations generalSettings.json (Dutch)

* New translations en.json (Dutch)

* New translations en.json (Portuguese, Brazilian)

* New translations devise.en.yml (Dutch)

* New translations en.yml (Dutch)
 2020-05-16 18:07:19 +05:30
Sojan Jose
e6aa851987
Chore: Add Account Users to Admin Panel (#859) 
- Show errors on login page
- Dashboard for admin panel
 2020-05-14 22:51:51 +05:30
Sojan Jose
20f39caa42
Chore: Twitter Integration house cleaning (#855) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-05-14 22:51:07 +05:30
Bruno Almeida
1108446974
Feature: Move to the next conversation when I resolve a the current c… (#757) 
* Feature: Move to the next conversation when I resolve a the current conversation

* check if nextId is present before emitting the event

* use es6 string literals

* use a named variable for better reading

* create a variable for better readability

* better sintax to get clickable element

* after last, go to first chat when resolve

* use state and action to set next chat

* remove not used emit

* clear selected state when there is not next chat

* Remove deprecated scope from FB Channel (#761)

Remove deprecated scope from FB Channel

* Feature: Customise the position of messenger (#767)

Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>

* Bug: Redirect user to set new password screen (#772)

* auto linter

* fix js linter

* sort chats on getter / filter before getting next chat

* Revert not related changes on ConversationCard.vue

* add test for getNextChatConversation getter

* remove not used module

* add test for getAllConversations getter
 2020-05-14 13:43:02 +05:30
Ronald Walker
e6bf81caf4
Bug: Fix widget icon alignment in Firefox (#857) 2020-05-14 11:42:53 +05:30
Peter Schlaile
005f332776
Chore: Fixed auto-generated German translations 
"canned responses" are no food: "Eingemachte Antwort" -> "Vorgefertigte Antwort"
"open", "closed" status are no verbs, so "Öffnen" -> "Offen", ...
"mine" has nothing to do with mining :) "Bergwerk" -> "Meine"
"home" isn't your home, but the main page "Hauptseite"
"resolve action" is about solutions, not determination, so
"Entschlossenheit" -> "Fall schließen"
"settings" are simply "Einstellungen"

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-05-13 22:47:31 +05:30
Pranav Raj S
d219b0a45e
Chore: Add an option to toggle web manifest (#848) 2020-05-12 12:45:28 +05:30
Pranav Raj S
f819bc0f33
Chore: Use installation config in frontend (#847) 
* Use installation config in widget
* Add configuration for installation in UI
* Add config for mailer

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-05-12 01:31:40 +05:30
Sojan Jose
c74b5c21d7
Feature: Introduce Super Admins (#705) 
* Feature: Introduce Super Admins

- added new devise model for super user
- added administrate gem
- sample dashboards for users and accounts

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-05-11 23:07:22 +05:30
Pranav Raj Sreepuram
6e0f02a38b Merge branch 'hotfix/1.4.2' into develop 2020-05-11 11:43:49 +05:30
Pranav Raj S
70341df9b8
Bug: Use v2 reports instead of v1 reports (#843) 2020-05-11 11:40:14 +05:30
Sony Mathew
905c93b8f8
Feature: Installation global config (#839) (#840) 
* Renamed concern from Feature to Featurable

* Feature: Installation config (#839)
* Added new model installtion config with corresponding migrations and specs
* Created an installation config yml (key value store model)
* Created a config loader module to load the installaltion configs
* Added this to the config loader seeder
* Changed the account before create hook for default feature enabling to use the feature values from installtion config
* Renamed the feature concern to Featurable to follow the naming pattern for concerns
* Added comments and specs for modules and places that deemed necessary

* Refactored config loader to reduce cognitive complexity (#839)
 2020-05-10 22:40:36 +05:30