Commit graph

335 commits

Author SHA1 Message Date
Pranav Raj S
99ca54fd3c
fix: Remove keys for reports from translation file (#1279) 2020-09-27 18:56:52 +05:30
snowild
17e5c01948
chore: Update zh_TW i18n files (#1262)
Co-authored-by: JackTsai <jacktsai@larvata.tw>
2020-09-22 19:16:00 +05:30
Pranav Raj S
ea6577af6d
fix: Remove agent keys from translation file (#1261) 2020-09-20 22:19:34 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation (#1204)
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-10 19:19:15 +05:30
Sojan Jose
ce13efd273
chore: Update translations for ar, zh (#1172) 2020-08-26 21:33:52 +05:30
Pranav Raj S
8cf05f1d9f
feat: Ability to edit a contact (#1092)
Ability to edit contact information in conversation sidebar

Co-authored-by: Sojan <sojan@pepalo.com>
2020-08-23 00:05:07 +05:30
Sojan Jose
83eb92e7ff
chore: Enable Russian, update translations (#1159)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-22 17:54:16 +05:30
Sojan Jose
cdd385b269
feat: Custom Attributes for contacts (#1158)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-21 19:30:27 +05:30
Sojan Jose
22880df429
Feature: Send chat transcript via email (#1152)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-17 11:25:13 +05:30
Sojan Jose
4216d63311
feat: Ability to reply to specific tweets (#1117)
Ability to choose a specific tweet to reply to

Fixes #982
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-08-11 09:57:42 +05:30
Pranav Raj S
db877453a4
feat: Disable attachments and emoji picker in the web widget (#1102)
Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-05 17:46:17 +05:30
Pranav Raj S
5e5f34bedc
chore: Add an indicator for incoming emails (#1112) 2020-08-01 20:56:47 +05:30
Pranav Raj S
2b1d445003
feat: Use display_name instead of name of the agent (#1097)
* feat: Use display_name instead of name of the agent
2020-07-27 22:19:26 +05:30
Divyesh Kothari
89ed0b425b
feat: Ability for the logged in user to create a new account (#985)
Co-authored-by: Divyesh <dkothari@box8.in>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-26 12:54:50 +05:30
Pranav Raj S
0f2d3418f9
fix: Add a check for 24 hour window before sending a message (#1084)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-07-25 22:54:45 +05:30
Sojan Jose
8079bf50a0
Feature: API Channel (#1052) 2020-07-21 12:15:24 +05:30
Sony Mathew
96efc44b82
Chore: Feature lock email settings in UI (#1065)
* Chore: Feature lock email settings in UI

The email settings under account settings needed to be
feature locked in a way different from teh current way for it
to be enabled for accounts in a self hosted scenario.

Some refactorings were also done along with this change.

1. There was a feature flag defined in code in account model called
domain_emails_enabled was used to check if the inbound emails was
enabled for the account. But there was already a feature flag called
"inbound_emails" defined in features.yml. So changed to use this to
check if inbound emails are enabled for an account.
2. Renamed and re-purposed existing `domain_emails_enabled` to
`custom_email_domain_enabled` to use for feature toggling the UI
for email settings.
3. To enable & disable multiple features using the featurable concern
we were passing an array of values. Changed this to accept a comma
separated set of values.

* Chore: Feature lock email settings in UI

Fixed the specs for accounts controller & removed
unneccessary code from Account seetings component in UI

* Chore: Convert newlines to <br>s

Removed the layout used while sending replies in
conversation continuity.

Converted the newlines in the messages to <br/> tags
for the correct HTML rendering.

* Chore: Bug fix in reply email domain

Renamed the function custom_email_domain_enabled  to
inbound_email_enabled.

Fixed bug on setting reply emails's domain.
2020-07-19 23:08:07 +05:30
Sojan Jose
7607e8edb4
Chore: Enable bot conversations in status dropdown (#1041) 2020-07-19 21:22:12 +05:30
Pranav Raj S
196741d975
Bug: Fix translated keys for availability statuses in Greek (#1050) 2020-07-15 22:55:57 +05:30
Ali Ghanavatian
24101eb117
Feature: Add persian translation (#1017)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-10 21:08:59 +05:30
Sojan Jose
a77cc713c2
Chore: Include Tamil, Arabic, other language updates (#1018)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-08 00:59:30 +05:30
Sojan Jose
c98907db49
Feature: Availability Statuses (#874)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-04 11:42:47 +05:30
Pranav Raj S
97ad39713b
Feature: Improve label experience (#975)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-25 21:04:03 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies (#974)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-22 13:19:26 +05:30
Sojan Jose
432dad203b
Feature: Inbox greeting message (#927)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-09 23:54:35 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing (#935)
- remove subscription model
- remove billing-related code
2020-06-07 20:31:48 +05:30
Sojan Jose
93d8a25877
Enable Spanish (#913) 2020-06-02 23:43:03 +05:30
Pranav Raj S
884a1c5971
Chore: Add an option to upload a business logo to inbox (#905)
Chore: Add an option to upload a business logo to inbox
2020-05-31 16:16:22 +05:30
Pranav Raj S
efc59bb43f
Bug: Fix account_id in URLs (#894)
* Bug: Fix account_id in URLs
* Fix accountMixin specs
2020-05-26 23:36:42 +05:30
Sojan Jose
b7a583b2c4
Feature: Ability to switch between multiple accounts (#881)
* Feature: Ability to switch between multiple accounts

* Fix rubocop

* Fix assigned inboxes

* fix auth json

* Add account switcher in UI

* fix ordering on administrate

* Add switch accounts to sidebar

* add account id

* Fix schema.rb timestamp

* Revert "add account id"

This reverts commit 27570f50ef584cb9a5f69454f43f630b318c8807.

* Add a check for account

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-26 22:38:48 +05:30
Abdulkadir Poyraz
b1aab228ae
Feature: Ability to mute contacts (#891)
fixes: #867
2020-05-26 17:43:59 +05:30
Pranav Raj S
8af200ad20
Fix missing translations, enable dutch language (#878)
* Fix missing translations, enable dutch language
2020-05-19 19:05:10 +05:30
Pranav Raj S
6e92d9be9e
Bug: Fix Facebook v7.0 API issues (#863)
* Fix v7.0 API issues

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-17 23:44:50 +05:30
Pranav Raj S
246d0b407f
Chore: UI Cleanup in modals (#873)
* Chore: UI Cleanup in modals

* Fix review comments
2020-05-17 21:07:45 +05:30
Sojan Jose
2e8cd59a06
Add new translations (#862)
* New translations agentMgmt.json (Dutch)

* New translations login.json (Dutch)

* New translations settings.json (French)

* New translations en.json (French)

* New translations en.json (Arabic)

* New translations en.json (Greek)

* New translations settings.json (Portuguese, Brazilian)

* New translations settings.json (Dutch)

* New translations settings.json (Greek)

* New translations signup.json (Ukrainian)

* New translations chatlist.json (Dutch)

* New translations contact.json (Dutch)

* New translations billing.json (Dutch)

* New translations cannedMgmt.json (Dutch)

* New translations inboxMgmt.json (Dutch)

* New translations conversation.json (Dutch)

* New translations generalSettings.json (Dutch)

* New translations en.json (Dutch)

* New translations en.json (Portuguese, Brazilian)

* New translations devise.en.yml (Dutch)

* New translations en.yml (Dutch)
2020-05-16 18:07:19 +05:30
Peter Schlaile
005f332776
Chore: Fixed auto-generated German translations
"canned responses" are no food: "Eingemachte Antwort" -> "Vorgefertigte Antwort"
"open", "closed" status are no verbs, so "Öffnen" -> "Offen", ...
"mine" has nothing to do with mining :) "Bergwerk" -> "Meine"
"home" isn't your home, but the main page "Hauptseite"
"resolve action" is about solutions, not determination, so
"Entschlossenheit" -> "Fall schließen"
"settings" are simply "Einstellungen"

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-13 22:47:31 +05:30
Sojan Jose
217f33b2b2
Chore: Add ro, fr, pt_BR translation files (#827)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-06 14:24:20 +05:30
Pranav Raj S
c7120e9637
Chore: Add translated languages to account settings (#826)
* Add available languages in account settings

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-06 13:38:36 +05:30
Pranav Raj S
e9131ea558
Feature: Add web push notification permission in frontend (#766)
Add webpush notification permission in frontend

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-06 00:10:56 +05:30
Sojan Jose
ae3f8c02e1
Chore: Add pt and pt_BR translations (#813) 2020-05-04 17:33:55 +05:30
Pranav Raj S
8655466fa5
Chore: Add docs for Twilio Whatsapp/SMS channel (#804) 2020-05-02 16:25:57 +05:30
Nithin David Thomas
a951fb20cb
Chore: UI fixes and enhancements (#796)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-05-02 09:47:36 +05:30
Sojan Jose
66aace7c13
Chore: Add Romanian, Portuguese, Brazilian, Ukrainian languages (#790)
* New translations integrations.json (Romanian)

* New translations integrations.json (Portuguese, Brazilian)

* New translations integrations.json (Ukrainian)

* New translations integrations.json (Portuguese)

* New translations inboxMgmt.json (French)

* New translations report.json (Portuguese, Brazilian)

* New translations resetPassword.json (Portuguese, Brazilian)

* New translations login.json (Portuguese)

* New translations report.json (Ukrainian)

* New translations report.json (Portuguese)

* New translations cannedMgmt.json (Portuguese)

* New translations billing.json (Portuguese)

* New translations agentMgmt.json (Spanish)

* New translations agentMgmt.json (Portuguese, Brazilian)

* New translations generalSettings.json (French)

* New translations conversation.json (Portuguese, Brazilian)

* New translations conversation.json (Portuguese)

* New translations chatlist.json (Portuguese)

* New translations contact.json (Portuguese)

* New translations chatlist.json (Portuguese, Brazilian)

* New translations en.yml (Portuguese, Brazilian)

* New translations devise.en.yml (Portuguese, Brazilian)

* New translations en.yml (French)

* New translations en.yml (Spanish)

* New translations settings.json (Romanian)

* New translations setNewPassword.json (Portuguese)

* New translations setNewPassword.json (Ukrainian)

* New translations signup.json (Portuguese, Brazilian)

* New translations settings.json (Ukrainian)

* New translations settings.json (Portuguese, Brazilian)
2020-05-01 12:03:46 +05:30
Fernando Verdugo
29ae232e54
Feature: Add spanish (Spain) language (#671)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-01 11:45:46 +05:30
Sony Mathew
0b65526b85
Feature: Conversation Continuity with Email (#770)
* Added POC for mail inbox reply email
* created mailbox and migratuion for the same
* cleaned up sidekiq queues and added the queues for action mailbox and active storage
* created conversation mailbox and functionlaity to create a message on the conversation when it's replied

* Added UUID to conversation to be used in email replies

* added migration to add uuid for conversation
* changed parsing and resource fetching to reflect matching uuid and
  loading conversation alone
* cleaned up conversation mailbox.rb

* Added content type & attribute for message

* Added the new reply email to outgoing emails
* Added migration to accounts for adding domain and settings
* Modified seeds to reflect this changes
* Added the flag based column on account for boolean settings
* Added the new reply to email in outgoing conversation emails based on conditions

* Added dynamic email routing in application mailbox
* Added dynamic email routing in application mailbox
* Added a catch all deafult empty mailbox
* Added annotation for account

* Added the complete email details & attachments to the message
* Added the complete email details to the message in content_attributes, like subject, to, cc, bcc etc
* Modified the mail extractor to give a serilaized version of email
* Handled storing attachments of email on the message

* Added incoming email settings, env variables

* [#138] Added documentation regarding different email settings and variables

* Fixed the mail attachments blob issue (#138)
* Decoided attachments were strings and had to construct blobs out fo them to work with active storage
* Fixed the content encoding issue with mail body
* Fixed issue with Proc used in apllication mailbox routing
* Fixed couple of typos and silly mistakes

* Set appropriate from email for conversation reply mails (#138)
* From email was taken from a env variable, changed it to take from account settings if enabled
* Set the reply to email correctly based on conversation UUID
* Added commented config ind development.rb for mailbox ingress

* Added account settings for domain and support email (#138)
* Added the new attributes in accounts controller params whitelisting, api responses
* Added options for the the new fields in account settings

* Fixed typos in email continuity docs and warnings

* Added specs for conversation reply mailer changes (#138)
* Added specs for
  * conversation reply mailer
  * Accounts controller
  * Account and Conversation models

* Added tests for email presenter (#138)

* Specs for inbound email routing and mailboxes (#138)
2020-04-30 20:20:26 +05:30
Pranav Raj S
0cb7333977
Feature: Twilio Whatsapp Integration (#779)
Twilio Whatsapp Integration

Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-30 01:41:13 +05:30
Sojan Jose
3fcd367952
Chore: New Crowdin translations (#747)
Brings in new translation files from Crowdin.
2020-04-23 23:52:16 +05:30
Sojan Jose
941fbb0d72
Chore: Web widget Inbox Tech Debts (#738)
* Chore: Webwidget Inbox Tech Debts

* Additional customization options creating Web Widget
* Changes to edit Page for Web Widget
* Remove the WebWidget API end points
* Minor chores

Address: #680, #502

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-19 23:40:28 +05:30
Fernando Verdugo
c2167fcaaf
Feature: Add catalan (Catalonia) language (#672)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-04-16 15:28:23 +05:30
Vishnu Narayanan
55892e37f9
Feature: Add Malayalam(മലയാളം) localization (#707) (#708)
* Add Malayalam localization

* Added Malayalam translations for dashboard locales (UI)

 Translations for
* webhooks, signup, settings, set a new password, reset password, report, login, integrations

* Added Malayalam translations for dashboard translations for UI

* Added dashboard Malayalam translations for contact, conversation, general settings and inbox management.

* [707] Add Malayalam translations for dashboard

* [707] Add support for Malayalam

* [707] Fix review comments

* [707] fix review commetns

Co-authored-by: sony-mathew <ynos1234@gmail.com>
2020-04-13 21:14:17 +05:30
Sojan Jose
b0950d6880
Feature: Rich Message Types (#610)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2020-04-10 16:42:37 +05:30
Nithin David Thomas
99eaf59509
Feature: Ability to set an account name (#667)
* Ability to change the account name 
* Ability to set a language to the account

Addresses: #667  #307  

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-06 22:17:07 +05:30
Pranav Raj S
a1a81e3799
Feature: Twilio SMS Channel (#658)
Twilio SMS Channel
Fixes :  #350
2020-04-05 22:11:27 +05:30
Nithin David Thomas
7fcd2d0e85
Feature: Support file type messages on widget and dashboard (#659)
- Adds support for file upload

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-02 12:28:38 +05:30
Pranav Raj S
50ebbc13b6
Chore: Add Twitter documentation (#648)
* Chore: Add Twitter documentation

Co-authored-by: Sojan <sojan@pepalo.com>
2020-03-28 11:51:42 +05:30
Nithin David Thomas
fe70843fae
Feature: Improve Dashboard UI (#630) 2020-03-22 11:44:40 +05:30
Sojan Jose
a5b1e2b650
Feature: Access tokens for API access (#604)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-03-11 00:02:15 +05:30
Sojan Jose
19ab0fe108
Chore: Scope URLs with account_id (#601)
* Chore: Enable Users to create multiple accounts

Addresses: #402
- migrations to split roles and other attributes from users table
- make changes in code to accommodate this change

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-03-09 23:27:10 +05:30
Sojan Jose
a8ac048716
Bug: Fix duplicate messages from Twitter DM and tweets (#599)
* Bug: Fix duplicate messages from Twitter DM and tweets
2020-03-06 01:47:37 +05:30
Pranav Raj S
d6237dfc59
Feature: Add UI to update email notification preferences (#579) 2020-03-01 17:47:08 +05:30
Nithin David Thomas
c119c6577b
Feature: As a admin, I should be able to add webhooks to account (#572)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-02-29 17:43:49 +05:30
Pranav Raj S
0740d4762f
Enhancement: Paginate conversation calls in tabs (#560)
* Use conversationPage module for pagination

* Load more conversations

* Reset list if conversation status is changed

* Add specs to conversationPage

* Reset filter when page is re-mounted

* Update text

* Update text
2020-02-26 21:15:01 +05:30
ghosteathuman
67f4f69e8a
Bug: Fix error message when existing agent email is reused for a new agent (#538)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-02-22 19:06:16 +05:30
Nithin David Thomas
330bf87f08
Bug : Inbox Filter indicator is removed when a conversation is selected (#535) 2020-02-22 14:24:51 +05:30
Tim Lange
30e5edf6dc
Feature: Add ability to disable auto assignment of conversations (#513) 2020-02-19 14:40:03 +05:30
Pranav Raj S
c4e2a84f65
Feature: Agent Profile Update with avatar (#449)
* Feature: Agent Profile Update with avatar
* Add Update Profile with name, avatar, email and password
2020-02-16 17:20:38 +05:30
Nithin David Thomas
e61ba95cf7
Feature: Add/Edit conversation labels (#488)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-02-16 15:46:26 +05:30
Sojan
2023d5d42b Revert "Updates sidebar on dashboard"
This reverts commit 6186d14593.
2020-02-11 19:34:42 +05:30
Nithin David
6186d14593 Updates sidebar on dashboard 2020-02-11 19:21:55 +05:30
Pranav Raj S
30f4c08143
Feature: SignIn with Twitter (#479)
* Add Twitter SignIn flow

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-02-11 14:27:38 +05:30
Pranav Raj S
33e0bd434b
Chore: Update the copy used in signup page (#464)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-02-03 20:12:37 +05:45
Pranav Raj S
a2b025b548 Feature: View conversation labels on sidebar (#436) 2020-01-21 18:57:44 +05:45
Pranav Raj S
655c585358 Feature: View a contact's previous conversation (#422)
* Add API to fetch conversations of a contact

* Add conversation list in sidebar
2020-01-13 11:17:03 +05:30
Pranav Raj S
439e064d90 Feature: Contact Panel with conversation details (#397)
* Add Contact panel changes

* Fix parent iframe blocked

* Add Conversation Panel, Contact messages

* Update contact panel with conversation details

* Update designs in sidebar

* Fix specs

* Specs: Add specs for conversationMetadata and contact modules

* Fix currentUrl issues

* Fix spelling

* Set default to empty string
2020-01-01 22:30:43 +05:30
Pranav Raj S
5ddc46c474 Refactor: Inbox store, remove inboxes from sidebar (#387)
* Refactor: Inbox store, remove inboxes from sidebar

* Add a new page for inbox settings

* Show inboxes on sidebar

* Add inbox_members API

* Disable similar-code check

* Fix codeclimate scss issues

* Add widget_color update API and actions

* Add specs for inbox store

* Fix Facebook auth flow

* Fix agent loading, inbox name
2019-12-28 21:56:42 +05:30
Pranav Raj S
f55c42d5a1 Bug: Fix copy when no inbox is added. (#386) 2019-12-25 20:06:43 +05:30
Pranav Raj S
7b63cbe1f7 [Enhancement] Select widget_color while creating inbox (#362)
* [Enhancement] Select widget_color while creating inbox

* Fix codeclimate issues

* Fix !important
2019-12-14 18:14:35 +05:30
Mukesh Chaudhary
5b275ea157 Add option to reset password of agents to Admin (#351)
* Add option to reset password of agents to Admin

* Fix copy, remove setTimeout
2019-12-13 13:04:49 +05:30
Pranav Raj S
829cb4da57 Add docs to add a website channel (#337) 2019-12-01 22:53:39 +05:30
Subin T P
84799fd0a1 [#247] Filters conversation by status and paginate conversations (#284)
* [#247] Filters conversation by status

* Fixes conversation finder specs

* [#248] Paginates conversation

* Use method name in description

* Move page to default param, add filters on frontend

* Fix code climate issues
2019-12-01 10:16:51 +05:30
Pranav Raj S
60e96f446e [Enhancement] Add CopyToClipboard action in code component (#329)
* Add CopyToClipboard action in websiteWidgetCode component

* Fix codeclimate issues
2019-11-30 17:33:42 +05:30
Pranav Raj S
2ebc07b381
[Bug] Remove toggle_typing API call for channels except Facebook (#211) 2019-11-17 14:15:05 +05:30
Pranav Raj S
7b4b5d31d9
[Bug] Update copy in search agent select dropdown (#204) 2019-11-10 22:58:55 +05:30
Pranav Raj S
16fe912fbd
[Feature] Website live chat (#187)
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2019-10-29 12:50:54 +05:30
Pranav Raj S
2783fb6006
Move src to dashboard (#152) 2019-10-16 14:36:17 +05:30