Commit graph

443 commits

Author SHA1 Message Date
Sony Mathew
b803ae3300
Bugfix: Private notes in emails & broken Signup (#1068)
* Bugfix: Private notes in emails

Private notes were sent in the emails as part of
conversation continuity. Fixed this issue.

Also made the changes to not even queue the mails
if message is a private note.

* Bugfix: Change issue with featurable in signup - passing array
* Bugfix: Added specs for checking  private notes being sent in email
2020-07-20 12:47:02 +05:30
Sony Mathew
96efc44b82
Chore: Feature lock email settings in UI (#1065)
* Chore: Feature lock email settings in UI

The email settings under account settings needed to be
feature locked in a way different from teh current way for it
to be enabled for accounts in a self hosted scenario.

Some refactorings were also done along with this change.

1. There was a feature flag defined in code in account model called
domain_emails_enabled was used to check if the inbound emails was
enabled for the account. But there was already a feature flag called
"inbound_emails" defined in features.yml. So changed to use this to
check if inbound emails are enabled for an account.
2. Renamed and re-purposed existing `domain_emails_enabled` to
`custom_email_domain_enabled` to use for feature toggling the UI
for email settings.
3. To enable & disable multiple features using the featurable concern
we were passing an array of values. Changed this to accept a comma
separated set of values.

* Chore: Feature lock email settings in UI

Fixed the specs for accounts controller & removed
unneccessary code from Account seetings component in UI

* Chore: Convert newlines to <br>s

Removed the layout used while sending replies in
conversation continuity.

Converted the newlines in the messages to <br/> tags
for the correct HTML rendering.

* Chore: Bug fix in reply email domain

Renamed the function custom_email_domain_enabled  to
inbound_email_enabled.

Fixed bug on setting reply emails's domain.
2020-07-19 23:08:07 +05:30
Sojan Jose
7607e8edb4
Chore: Enable bot conversations in status dropdown (#1041) 2020-07-19 21:22:12 +05:30
Sony Mathew
7ca192615d
Chore: Move some email configs to ENV variables (#1064)
For the outgoing emails which has dependency on the incoming
part as well like the conversation continuity part, some of the
config variables used were entirely based on the account attributes.

But this is not true in case of self hosted situations where you have
multiple accounts and have a common config for incoming emails.

So moved out some of the attributes entirely dependednt on the account
to ENV with a fallback to the Global config.

Also, with this changes the name of the agent will be shown in the
email clinet with in the conversation rather than just the support
email address. This has a huge UX impact on the cutomer.

Modified all the necessary unit tests to reflect these changes.

Updated the .env.example file for the new ENV variable.
2020-07-19 15:35:55 +05:30
Sony Mathew
7ef45e5844
Chore: Change the prefix in reply emails (#1060)
* Chore: Change the prefix in reply emails

In conversation continuity the reply to email was looking like

reply+to+{some_random_hex_id}@reply.chatwoot.com

Changed the prefix to just `reply` instead of `reply+to`.

* Chore: Change reply email prefix in outbound emails

Changed the prefix from `reply+to+` to just `reply+` in
the reply emails in the converstaion related outbound emails.
2020-07-19 13:34:34 +05:30
Sojan Jose
a18d54b706
Chore: Cleanup attachment handling for Facebook & Whatsapp (#1051)
* Chore: Enable file upload for facebook messenger
* Chore: Fix attachments
* Chore: Fix Specs
* Fix ReplyBox file attachment logic
* Set default value for message

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-17 00:32:32 +05:30
Pranav Raj S
196741d975
Bug: Fix translated keys for availability statuses in Greek (#1050) 2020-07-15 22:55:57 +05:30
Sony Mathew
d5a6f5e352
Enhancement: ability to send out an email without summary #1048 (#1049)
Right now as part of conversation continuity, we are using the
ConversationReplyMailer which sends a summary of messages including
the incoming messages when an agent replies. Ideally, we want
to send only the reply of that agent and not a summary when
Conversation continuity is enabled. Added the functionality
to send the reply email without summary. Added required unit
tests to cover the changes.

ref: #1048
2020-07-15 16:33:52 +05:30
Ali Ghanavatian
24101eb117
Feature: Add persian translation (#1017)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-10 21:08:59 +05:30
Pranav Raj S
929575f11a
Chore: Update copy on Signup page (#1023) 2020-07-09 16:28:09 +05:30
Sojan
3593a84f26 Merge branch 'hotfix/1.6.1' into develop 2020-07-08 13:38:54 +05:30
Sojan
acbb79a7c2 Chore: Fix attribute in reply with summary mailer 2020-07-08 13:37:47 +05:30
Pranav Raj S
abc335cc8e
Feature: Add support for labels in form (#1019) 2020-07-08 13:13:48 +05:30
Sojan Jose
a77cc713c2
Chore: Include Tamil, Arabic, other language updates (#1018)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-08 00:59:30 +05:30
Sojan Jose
0fc0dc1683
Chore: Refactor round robin logic (#1015)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-08 00:14:07 +05:30
Nithin David Thomas
49db9c5d8a
Adds unread message bubbles for widget (#943)
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-08 00:04:44 +05:30
Pranav Raj S
6a7d810c95
Bug: Set auto width to email input (#1013)
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2020-07-06 18:14:19 +05:30
Sojan Jose
e41bd56f41
Chore: Feature Flags for Channels (#1010) 2020-07-06 11:16:19 +05:30
Sojan Jose
43147b3163
Chore: Fix presence for current user (#1001)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-04 20:03:16 +05:30
Pranav Raj S
4612494923
Chore: Fix issues with conversation data models (#1000)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-07-04 19:46:17 +05:30
Nithin David Thomas
36661ea45d
Enhancement: Add focus state for reply box in dashboard (#999)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-04 13:50:44 +05:30
Sojan Jose
c98907db49
Feature: Availability Statuses (#874)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-04 11:42:47 +05:30
Nithin David Thomas
bd87927576
Add icon show last reply is from agent on conversation list #997 2020-07-03 23:25:33 +05:30
Mohmmd
1b1deb9626
Proposed Enhancements for Chat Bubble Looks in the Dashboard (#992)
* Update Private Note border color

* Added box-shadow to chat bubbles

* Adjustments as suggested in PR #992

Adjustments as suggested in PR #992

* Reintroduced @include border-normal; in L-253

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-03 23:17:39 +05:30
Sabin
c0cd747f29
Bug: Fix duplicate messages while using enter key on slow network (#987)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-02 11:58:02 +05:30
WevrLabs
83be2e1edb
Enhancement: Improve the UX for unread conversations (#986)
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2020-07-01 14:40:21 +05:30
Mohmmd
534409d25a
Enhancement: Use Tahoma as fallback for Arabic characters (#991) 2020-07-01 14:16:08 +05:30
Sojan Jose
cc02611007
Chore: Convert Message Sender to polymorphic (#740)
Fixes #680
2020-06-27 21:34:53 +05:30
Sojan Jose
4f83d5451e
Chore: Routine Bugfixes and enhancements (#979)
- Fix slack scopes
- Docs for authentication
Fixes: #704 , #973
2020-06-25 23:35:16 +05:30
Pranav Raj S
0aab717bb3
Chore: Add default value for label color (#981) 2020-06-25 21:33:56 +05:30
Pranav Raj S
97ad39713b
Feature: Improve label experience (#975)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-25 21:04:03 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies (#974)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-22 13:19:26 +05:30
Pranav Raj S
963f173730
Feature: ResizableTextArea in widget and dashboard (#969)
* Create ResizableTextArea component
* Rubocop fixes and spec fixes

Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-18 15:17:45 +05:30
Sojan Jose
04f6460afb
Chore: Fix failing sidekiq events for contact create (#966) 2020-06-16 19:39:57 +05:30
Sojan Jose
b0bbd757b5
Chore: FCM Notification Improvements (#957)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-06-15 13:36:56 +05:30
Pranav Raj S
667e3abbe1
Fix: Set widget bg color for file-bubble (#965) 2020-06-15 13:35:52 +05:30
Pranav Raj S
7c6ea3a05a
Chore: Fix HTML rendering in ConversationCard (#963) 2020-06-14 18:30:36 +05:30
Pranav Raj S
5cb88237f5
Chore: Move conversationStats to a seperate module (#962)
* Chore: Move conversationStats to a seperate module

* Move toggleTyping to conversationTypingStatus

* Remove unused agentTyping flag

* Fix review comments
2020-06-14 14:07:52 +05:30
Nithin David Thomas
5ec9af9325
Bug: Add min height to widget input box (#960) 2020-06-14 11:28:38 +05:30
Pranav Raj S
ecd5e20133
Bug: Replace non-numeric characters in Twilio phonenumber (#958) 2020-06-13 22:29:12 +05:30
Nithin David Thomas
944fbf27b7
Enhancement: Improve scrolling on widget #954 (#955)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-06-13 20:33:23 +05:30
Sojan Jose
f9e8bb8e10
Chore: Send browser language in webwidget events (#952)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-06-13 00:19:43 +05:30
Subin T P
ed1c871633
Feature: Slack integration (#783)
- Integrations architecture
- Slack integration
2020-06-12 23:12:47 +05:30
Pranav Raj S
e769282e7f
BugFix: Fix missing tagline in inbox settings (#949) 2020-06-10 00:30:37 +05:30
Pranav Raj S
eadc33d230
Use empty string as fallback greeting_message if null (#948) 2020-06-10 00:16:34 +05:30
Sojan Jose
432dad203b
Feature: Inbox greeting message (#927)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-09 23:54:35 +05:30
Sojan Jose
8b022311c0
Chore: FCM Push Fixes (#934) 2020-06-09 17:42:18 +05:30
Pranav Raj S
40481f6462
Bugfix: Update conversation counters in realtime (#944)
* Bug: Update conversation counters in realtime
2020-06-09 16:26:33 +05:30
Pranav Raj S
602132119b
Fix socket reconnect if the pubsub token is same (#942) 2020-06-08 19:13:33 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing (#935)
- remove subscription model
- remove billing-related code
2020-06-07 20:31:48 +05:30
Sojan Jose
051871a3cd
Chore: Code Cleanup in API controllers (#932)
* Chore: Code Cleanup in API controllers

* Remove unnecessary scoping for accounts controller
2020-06-07 13:58:05 +05:30
Sojan Jose
3d84568a37
Feature: Label APIs (#931) 2020-06-07 11:17:13 +05:30
Sojan Jose
915eefdc36
Bugfix: FCM push subscription builder fix (#930) 2020-06-06 20:53:30 +05:30
Sojan Jose
a13a474c23
Chore: Firebase Cloud Messaging Support (#858) 2020-06-05 00:15:50 +05:30
Sojan Jose
dafabac796
Chore: Minor bugfixes and housekeeping tasks (#896) 2020-06-02 23:50:39 +05:30
Sojan Jose
93d8a25877
Enable Spanish (#913) 2020-06-02 23:43:03 +05:30
Pranav Raj S
f78df91dd2
Chore: Contact Sidebar, conversation cleanup (#908)
- Update sidebar design
- Move every contact data to contacts module
- Revert go to next conversation feature
- Fix issues with new conversation in action cable
- Escape HTML content
- Broadcast event when conversation.contact changes.

Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-02 22:59:02 +05:30
Sojan Jose
8c52a3a953
Chore: Remove duplication of user JBuilder (#911)
* Chore: Reduce duplication of user JBuilder
2020-05-31 23:10:20 +05:30
Pranav Raj S
586c616ae3
Bug: Render header title and tagline as HTML (#906)
* Render header title and tagline as HTML
2020-05-31 16:35:10 +05:30
Pranav Raj S
884a1c5971
Chore: Add an option to upload a business logo to inbox (#905)
Chore: Add an option to upload a business logo to inbox
2020-05-31 16:16:22 +05:30
Pranav Raj S
47ec7ad7c9
Feature: Ability to customise widget color (#903)
- Use Chrome style color-picker
2020-05-30 17:28:00 +05:30
Ronald Walker
10a1758261
Bug: Fix false positive in #toggleAgentTypingStatus spec (#899) 2020-05-29 12:37:18 +05:30
Pranav Raj S
efc59bb43f
Bug: Fix account_id in URLs (#894)
* Bug: Fix account_id in URLs
* Fix accountMixin specs
2020-05-26 23:36:42 +05:30
Sojan Jose
b7a583b2c4
Feature: Ability to switch between multiple accounts (#881)
* Feature: Ability to switch between multiple accounts

* Fix rubocop

* Fix assigned inboxes

* fix auth json

* Add account switcher in UI

* fix ordering on administrate

* Add switch accounts to sidebar

* add account id

* Fix schema.rb timestamp

* Revert "add account id"

This reverts commit 27570f50ef584cb9a5f69454f43f630b318c8807.

* Add a check for account

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-26 22:38:48 +05:30
Abdulkadir Poyraz
b1aab228ae
Feature: Ability to mute contacts (#891)
fixes: #867
2020-05-26 17:43:59 +05:30
Sojan Jose
d8d14fc4a4
Feature: Rewamp super admin dashboard (#882) 2020-05-24 22:44:26 +05:30
Sony Mathew
6230f4d796
Enhancement: Threaded email replies for a conversation (#885) (#886)
* Added custom Message-ID and In-Reply-To headers for conversation reply emails
* Added new global config for the default domain (This is used in the above headers)
* Added migration to run the config loader to load the new global config value
* The subject of the conversation reply mailer was made static (This is required for threaded emails)
* Added required tests
2020-05-22 18:14:18 +05:30
Sony Mathew
11b4b4ea3f
Chore: Parse quoted text in incoming emails (#883) (#884)
* Chore: Parse quoted text in incoming emails (#883)
* Parsed the quoted text and replies in incoming emails and store them separately
* Did this parsing for plain text and html part of emails
* In the chat window, we will only show the parsed reply alone

* Conversation mailbox test fixes (#883)
2020-05-22 18:07:06 +05:30
Pranav Raj S
8af200ad20
Fix missing translations, enable dutch language (#878)
* Fix missing translations, enable dutch language
2020-05-19 19:05:10 +05:30
Pranav Raj S
3f5ce2ddbf
Bug: Fix autoload_paths for facebook bot (#877)
* Fix autoload_paths for facebook bot
2020-05-18 15:32:26 +05:30
Pranav Raj S
6e92d9be9e
Bug: Fix Facebook v7.0 API issues (#863)
* Fix v7.0 API issues

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-17 23:44:50 +05:30
Pranav Raj S
b7129785c6
Chore: View form responses as user messages (#876)
* Chore: View form responses as user messages
2020-05-17 22:49:45 +05:30
Pranav Raj S
246d0b407f
Chore: UI Cleanup in modals (#873)
* Chore: UI Cleanup in modals

* Fix review comments
2020-05-17 21:07:45 +05:30
Pranav Raj S
59f4dd7ebe
Feature: Introduce locale in web-widget SDK (#871)
* Introduce setLocale in SDK

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-17 16:15:53 +05:30
Sojan Jose
2e8cd59a06
Add new translations (#862)
* New translations agentMgmt.json (Dutch)

* New translations login.json (Dutch)

* New translations settings.json (French)

* New translations en.json (French)

* New translations en.json (Arabic)

* New translations en.json (Greek)

* New translations settings.json (Portuguese, Brazilian)

* New translations settings.json (Dutch)

* New translations settings.json (Greek)

* New translations signup.json (Ukrainian)

* New translations chatlist.json (Dutch)

* New translations contact.json (Dutch)

* New translations billing.json (Dutch)

* New translations cannedMgmt.json (Dutch)

* New translations inboxMgmt.json (Dutch)

* New translations conversation.json (Dutch)

* New translations generalSettings.json (Dutch)

* New translations en.json (Dutch)

* New translations en.json (Portuguese, Brazilian)

* New translations devise.en.yml (Dutch)

* New translations en.yml (Dutch)
2020-05-16 18:07:19 +05:30
Sojan Jose
e6aa851987
Chore: Add Account Users to Admin Panel (#859)
- Show errors on login page
- Dashboard for admin panel
2020-05-14 22:51:51 +05:30
Sojan Jose
20f39caa42
Chore: Twitter Integration house cleaning (#855)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-14 22:51:07 +05:30
Bruno Almeida
1108446974
Feature: Move to the next conversation when I resolve a the current c… (#757)
* Feature: Move to the next conversation when I resolve a the current conversation

* check if nextId is present before emitting the event

* use es6 string literals

* use a named variable for better reading

* create a variable for better readability

* better sintax to get clickable element

* after last, go to first chat when resolve

* use state and action to set next chat

* remove not used emit

* clear selected state when there is not next chat

* Remove deprecated scope from FB Channel (#761)

Remove deprecated scope from FB Channel

* Feature: Customise the position of messenger (#767)

Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>

* Bug: Redirect user to set new password screen (#772)

* auto linter

* fix js linter

* sort chats on getter / filter before getting next chat

* Revert not related changes on ConversationCard.vue

* add test for getNextChatConversation getter

* remove not used module

* add test for getAllConversations getter
2020-05-14 13:43:02 +05:30
Ronald Walker
e6bf81caf4
Bug: Fix widget icon alignment in Firefox (#857) 2020-05-14 11:42:53 +05:30
Peter Schlaile
005f332776
Chore: Fixed auto-generated German translations
"canned responses" are no food: "Eingemachte Antwort" -> "Vorgefertigte Antwort"
"open", "closed" status are no verbs, so "Öffnen" -> "Offen", ...
"mine" has nothing to do with mining :) "Bergwerk" -> "Meine"
"home" isn't your home, but the main page "Hauptseite"
"resolve action" is about solutions, not determination, so
"Entschlossenheit" -> "Fall schließen"
"settings" are simply "Einstellungen"

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-13 22:47:31 +05:30
Pranav Raj S
d219b0a45e
Chore: Add an option to toggle web manifest (#848) 2020-05-12 12:45:28 +05:30
Pranav Raj S
f819bc0f33
Chore: Use installation config in frontend (#847)
* Use installation config in widget
* Add configuration for installation in UI
* Add config for mailer

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-12 01:31:40 +05:30
Sojan Jose
c74b5c21d7
Feature: Introduce Super Admins (#705)
* Feature: Introduce Super Admins

- added new devise model for super user
- added administrate gem
- sample dashboards for users and accounts

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-11 23:07:22 +05:30
Pranav Raj Sreepuram
6e0f02a38b Merge branch 'hotfix/1.4.2' into develop 2020-05-11 11:43:49 +05:30
Pranav Raj S
70341df9b8
Bug: Use v2 reports instead of v1 reports (#843) 2020-05-11 11:40:14 +05:30
Sony Mathew
905c93b8f8
Feature: Installation global config (#839) (#840)
* Renamed concern from Feature to Featurable

* Feature: Installation config (#839)
* Added new model installtion config with corresponding migrations and specs
* Created an installation config yml (key value store model)
* Created a config loader module to load the installaltion configs
* Added this to the config loader seeder
* Changed the account before create hook for default feature enabling to use the feature values from installtion config
* Renamed the feature concern to Featurable to follow the naming pattern for concerns
* Added comments and specs for modules and places that deemed necessary

* Refactored config loader to reduce cognitive complexity (#839)
2020-05-10 22:40:36 +05:30
Pranav Raj S
76b98cbed4
Bug: Fix inbox.agent_bot nil case (#841) 2020-05-10 22:20:45 +05:30
sony-mathew
a5cc3bae6c Hotfix: Fix for private note in conversation email notifications - Merge branch 'hotfix/1.4.1' into develop 2020-05-10 16:22:53 +05:30
sony-mathew
a75f49ddcc Bug: Fixed private note being sent to customer (#837) 2020-05-10 16:21:02 +05:30
Pranav Raj S
f28ec29b8c
Feature: Customise widget for bot conversations (#834)
* Feature: Customise widget for bot conversations
2020-05-09 22:02:43 +05:30
Sojan Jose
05ea6308f2
Chore: Update ruby and rails versions (#831) 2020-05-08 12:13:23 +05:30
Sojan Jose
217f33b2b2
Chore: Add ro, fr, pt_BR translation files (#827)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-06 14:24:20 +05:30
Pranav Raj S
c7120e9637
Chore: Add translated languages to account settings (#826)
* Add available languages in account settings

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-06 13:38:36 +05:30
Pranav Raj S
b50aeb7ae4
Chore: Fix broken conversation mailer layout (#825) 2020-05-06 12:40:41 +05:30
Pranav Raj S
e9131ea558
Feature: Add web push notification permission in frontend (#766)
Add webpush notification permission in frontend

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-06 00:10:56 +05:30
Pranav Raj S
44fae4a4a1
Feature: Add default value to ChatForm (#816)
* Feature: Add adefault value to ChatForm
2020-05-04 23:48:47 +05:30
Nithin David Thomas
5bc8219db5
Feature: Typing Indicator on widget and dashboard (#811)
* Adds typing indicator for widget
* typing indicator for agents in dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-04 23:07:56 +05:30
Sony Mathew
fabc3170b7
Feature: Feature flags on account (#814) (#815)
* Feature: Feature flags on account (#814)
* Added the new column on account model for managing feature flags
* Added the inbound email flag
* Locked the settings of this eature in account settings based on this
* Encapsulated the feature flaging as a concern. With this, we can re-use the same concern if we introduce this in other models like user or inbox or so.
* Added the features in the account api

* Changed Rails/FilePath style - rubocop issue

* Revert "Changed Rails/FilePath style - rubocop issue"

This reverts commit 3a42d3b9c9b3a2fde8bc7256fd704b6fcaf54040.

* Disabling rubocop on codeclimate as we already have this in CICD
2020-05-04 23:06:42 +05:30
Pranav Raj S
98af47aae2
Fix missing translation key (#810) 2020-05-04 19:07:31 +05:30
Sojan Jose
ae3f8c02e1
Chore: Add pt and pt_BR translations (#813) 2020-05-04 17:33:55 +05:30