Commit graph

372 commits

Author SHA1 Message Date
Pranav Raj S
b9aa4444b3
feat: Allow users to create dashboard apps to give agents more context (#4761) 2022-06-01 11:13:10 +05:30
Sojan Jose
ab05dd9b9b
chore: Improve the reauthorization requirement for Email Channel (#4753) 2022-05-26 20:23:00 +05:30
Tejaswini Chile
47a6d9681a
feat: send instagram message after 24 hours (#4698)
Added MESSAGE_TAG: HUMAN_AGENT for Instagram messages if the user wants to send it after the standard message window.

Fixes #4689
2022-05-26 19:05:30 +05:30
Aswin Dev P.S
8538660bbd
Add first_reply_created event in conversation (#4576) 2022-05-18 21:16:33 -07:00
Tejaswini Chile
938fb887c4
feat: Portal endpoint (#4633) 2022-05-16 13:59:59 +05:30
Aswin Dev P.S
360b438a55
Fix: Campaign triggers first_response reporting event (#4607)
* Fix: Campaign triggers first_response reporting event

* fix spec failure
2022-05-09 01:34:52 -07:00
Jordan Brough
5b5a6d89c0
chore: "Channel::TwilioSms" to be unique on account_sid+phone_number (#4188)
"Twilio::IncomingMessageService" searches for the correct "Channel::TwilioSms"
by account_sid+phone_number.  If these values are duplicated then which record it
finds is indeterminate and may alternate between queries.

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-05-07 17:57:16 +05:30
Sojan Jose
c9a8796a36
chore: Sentry Issue fixes (#4618)
Address the following sentry issues

fixes: #4616, #4617
2022-05-05 00:31:11 +05:30
giquieu
b3c8c83830
fix: unable to send audio messages on Telegram (#4493)
- Changed the lib used to record the audio (videojs-record). 
- Changed the audio recording format to .ogg, this will keep compatibility with sending to channels, Telegram, Whatsapp, Web Widget and API.
- Changed the visualization of recording waves, it is now using bars, the same format used by applications (Whatsapp and Telegram)


Fixes: #4115
2022-05-02 13:14:04 +05:30
Aswin Dev P.S
8d04894744
fix: Add index in conversation and reporting event (#4577)
Fixes chatwoot/product#422
2022-04-28 16:58:06 +05:30
Tejaswini Chile
cb38ec3267
chore: Allow Facebook channel to receive standby messages (#4511) 2022-04-28 01:14:03 +05:30
Muhsin Keloth
3a5e34fccb
fix: Check phone_number and email changes are exist before validation (#4551) 2022-04-26 15:13:28 +05:30
Pranav Raj S
899176a793
feat: Add event subscription option to webhooks (#4540)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2022-04-25 17:44:42 +05:30
Muhsin Keloth
fa51fd1d73
fix: Bypass invalid values in contact patch end point (#4519) 2022-04-25 12:25:38 +05:30
Tejaswini Chile
1b3011b27b
fix: Add Attachment endpoint to save file against automation rule (#4480)
Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-04-24 12:02:40 +05:30
Tejaswini Chile
2acb48bbe0
feat: Add support for conversation attribute automation conditions in message event (#4518)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-04-21 20:52:23 +05:30
Sojan Jose
2c73df4292
Chore: Provide fixed attachment URLs for Channels (#4507)
Prior to this change, The attachment URL sent from Chatwoot to 3rd party integrations like Whatsapp and Facebook
involved a 301 redirect before the original content is served. This causes intermittent breakages for the sent attachments.

fixes: #3632
ref: https://blog.saeloun.com/2021/09/14/rails-7-adds-expiring-urls-to-active-storage.html
2022-04-20 22:42:13 +05:30
Pranav Raj S
f2f0d466f2
chore: Update Help Center APIs to accomodate locale (#4515) 2022-04-20 16:00:37 +05:30
Muhsin Keloth
26f23a6e21
feat: Custom fields in pre-chat form (#4189) 2022-04-19 12:47:29 +05:30
Tejaswini Chile
1ccd29140d
Feat: send fb message outside of standard messaging window (#4439) 2022-04-19 12:21:20 +05:30
Sojan Jose
615a575bdd
fix: Agent typing indicator for website widget (#4495)
When we migrated the pubsub tokens from contact to contact inboxes, we missed out on doing this update for the typing indicator events. Hence the agent typing events weren't visible on the widget side. This change fixes that and removes the necessary column contact pubsub token from the model.

fixes: #4476
2022-04-18 19:05:45 +05:30
Muhsin Keloth
e010f0c6f0
chore: Sync pre-chat fields after custom attribute destroy (#4456) 2022-04-18 14:06:27 +05:30
Fayaz Ahmed
337a74a10c
feat: Add send message, fix issues with message conditions (#4423)
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
2022-04-14 13:36:55 +05:30
Tejaswini Chile
923b4637db
chore: Automation bug fix (#4442) 2022-04-12 20:23:34 +05:30
Aswin Dev P.S
31cdc63e18
fix: Remove IMAP and SMTP email validation (#4435)
* Remove IMAP and SMTP email validation
* Rename imap_email & smtp_email columns to imap_login & smtp_login respectively.
* Use channel email domain if inbound email domain not present
2022-04-11 07:07:20 -07:00
Aswin Dev P.S
9b5eb98c59
feat: Support additional authentication mechanisms for SMTP (#4431)
* Support additional authentication mechanisms for SMTP
2022-04-11 03:13:05 -07:00
Aswin Dev P.S
d5536d65f7
feat: Consider business hours while generating the reports (#4330)
* feat: Consider business hours while generating the reports
2022-04-08 00:18:18 -07:00
Muhsin Keloth
c2afdd5c93
chore: Remove unnecessary fields from notification payload (#4403) 2022-04-07 00:07:53 +05:30
Pranav Raj S
0b03e4b296
feat: Add an option to disable endConversation button (#4352) 2022-04-06 13:54:55 +05:30
Tejaswini Chile
2595e774e5
fix: Update validations in automation edit actions (#4370)
Co-authored-by: fayazara <fayazara@gmail.com>
2022-04-05 15:22:56 +05:30
Muhsin Keloth
1dd0c7249c
fix: Unread notification count in multiple accounts (#4373)
Fixes: #4367
2022-04-04 14:34:01 +05:30
Muhsin Keloth
24b20c10ce
fix: Referer URL validation (#4309)
Fixes #354
2022-03-30 14:36:22 +05:30
Tejaswini Chile
bfe6324d9a
chore: Webhook event data improvements (#4317) 2022-03-30 11:37:36 +05:30
Tejaswini Chile
15fd37b124
Feat: attachments automation (#4266) 2022-03-30 08:08:58 +05:30
Fayaz Ahmed
c674393c02
feat: New automation actions (#4033) 2022-03-29 13:27:16 +05:30
Muhsin Keloth
ccf52a620b
feat: Update notifications and unread count in real time (#4261) 2022-03-28 20:01:23 +05:30
Vishnu Narayanan
8155024b6a
feat: fix logging levels (#4314)
https://ruby-doc.org/stdlib-2.7.0/libdoc/logger/rdoc/Logger.html

Fixes https://github.com/chatwoot/chatwoot/issues/4313
2022-03-28 18:14:30 +05:30
Sojan Jose
823c0ab6a7
chore: Use Round Robin service for team assignment (#4237)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-03-28 14:38:07 +05:30
Sojan Jose
ff881fcad9
chore: Support Email should give priority to environment variable (#4270)
Account.support_email should give priority to environment variables over installation config

Fixes: #3304
2022-03-25 16:13:45 +05:30
Tejaswini Chile
60a0709de6
Fix: added validation for custom and additional attribute (#4260) 2022-03-24 15:38:28 +05:30
Vishnu Narayanan
7577c9c888
fix: drop conv and campaign seq on account delete (#4256)
Conversation and campaign sequences persist in the database even after the related account is deleted. This PR adds an after_desttory callback on the account model that will delete the associated sequences.

Fixes: #4252
2022-03-24 13:33:15 +05:30
Jordan Brough
c2647a1f27
chore: Use "destroy!" instead of "destroy" when not checking the return value (#4259) 2022-03-24 13:28:25 +05:30
Sojan Jose
f8c46341f6
chore: Disable invalid contact resolved activity messages (#4253)
Fixes the bug which triggered "Contact resolved conversation" activity messages when snoozed conversations where reopened
2022-03-23 16:08:42 +05:30
Sojan Jose
467f3b9191
chore: Disable fetching new emails after mailbox error (#4176)
- Disabled email fetch job if credentials for the channel isn't working
- notify customers when the email channel isn't working

fixes: https://github.com/chatwoot/chatwoot/issues/4174
2022-03-22 12:14:17 +05:30
Tejaswini Chile
e06a6a7c55
Automation enhancement (#4087) 2022-03-21 13:12:27 +05:30
Muhsin Keloth
23fe8847d8
feat: Notification action cable event (#4154) 2022-03-17 18:56:36 +05:30
Sojan Jose
9f8e442333
chore: Improve n+1 queries (#4202)
Fixes the n+1 queries that get triggered while accessing agents endpoint
2022-03-17 15:57:32 +05:30
Aswin Dev P.S
c4837cd7ac
feat: End conversation from widget (#3660)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-03-15 22:07:30 +05:30
Muhsin Keloth
f405572e5c
Revert "feat: Custom fields in pre-chat form (#4135)" (#4182)
This reverts commit e730804b48.
2022-03-15 16:54:33 +05:30
Muhsin Keloth
e730804b48
feat: Custom fields in pre-chat form (#4135)
Fixes: #2744
2022-03-14 15:06:56 +05:30