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730 commits

Author SHA1 Message Date
Nithin David Thomas
a5c3c4301c
feat: Add support for markdown in messages (#1642) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2021-01-15 14:40:50 +05:30
Sony Mathew
18d3c40fb3
feat: installation config in super admin console (#1641) 
* feat: installation config in super admin console

* Added the ability for super admins to view, edit and update
installation config values. Also they can add new isntallation config
values. The impact of editing and adding depends on which all
installation config values are being used in the code.
* Known limitation now: Ability to edit hash values (for eg: feature
flags) are disabled. This requires more work and will be taken up in
a secondary set of changes.
* Minor UX improvement. Clicking on the Sidekiq option in the super
admin siebar will now open the sidekiq dashboard in a new tab rather
than in the same tab that you were using super admin.

* fix: method name fix in custom adminsitrate field

* feat: added locked attribute to global config
* Added the locked attribute to instalaltion config table. Added
necessary migrations. Added changes in config loader.
* Added the changes on the installation config yml
* Locked the account feature defaults in code

* feat: show only editable configs in admin console
* Added a new scope in installation config model
* Added scope in adminstrate controller for installation_config

* fix: new installation config create error
* Fixed the error in new installation config create

* fix: specs coverage
* Added specs for installation config super admin controller

* chore: update git ignore with encrypted config ext
 2021-01-15 13:21:53 +05:30
Sojan Jose
7542330d61
feat: Add Platform APIs (#1456) 2021-01-14 20:35:22 +05:30
Pranav Raj S
75c2a7cb2f
fix: Resolve name only if assignee exists during unassignment (#1649) 2021-01-14 14:21:41 +05:30
Suhavi Sandhu
dad737021f
Adds character count to reply box 😳 (#1634) 
* Added characters remaining to reply box

* Changed warning text for character length

* Decreased font size of message
 2021-01-13 19:16:45 +05:30
Nithin David Thomas
fd181f18a1
feat: Update reply box UI 👀 (#1623) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-01-13 18:06:25 +05:30
Muhsin Keloth
2d5aa9d3bd
chore: Add count and current page in notification meta details (#1619) 2021-01-13 17:04:27 +05:30
Pranav Raj S
8c66dbd342
fix: Labels cannot be added to conversations (#1644) 2021-01-13 12:15:11 +05:30
Nithin David Thomas
764c90174e
feat: Improve sidebar UI, add emoji icons instead of ionicons (#1605) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2021-01-12 14:45:10 +05:30
Sojan Jose
346830ab1d
feat: Add Cron Jobs In Chatwoot and update installation notice (#1630) 2021-01-11 17:34:41 +05:30
Pranav Raj S
160a6fc6cf
feat: Save UI state in the database (#1635) 
feat: Save UI state in the database
 2021-01-10 19:25:33 +05:30
Sojan Jose
37d8e1c9a0
chore: Update translations, enable Swedish (#1628) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sin V (jiiniasu)
 2021-01-09 13:29:02 +05:30
Pranav Raj S
a9344fbf4c
fix: Add missing switch_locale on DashboardController (#1631) 2021-01-09 01:43:17 +05:30
Pranav Raj S
df27aab959
fix: Include missing file for labels (#1629) 2021-01-08 21:01:45 +05:30
Sojan Jose
7884090551
chore: Enable updating conversation additional attributes (#1611) 
- Enable updating additional attributes via conversation API
- Handle the case when additional_attributes is nil

Fixes: #1357
 2021-01-07 13:47:38 +05:30
Nithin David Thomas
64b0d48dbf
Add shadow utility variables (#1620) 2021-01-06 22:54:36 +05:30
Nithin David Thomas
3d2db95417
feat: Add preview for attachment messages (#1562) 
Add preview for pending messages and attachments

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-01-06 17:56:29 +05:30
Sojan Jose
db189e3c26
chore: Sync the schema and migrations (#1610) 2021-01-06 11:36:45 +05:30
Saurabh Mehta
627d3a575a
chore: Automate conversation display_id generation with db triggers (#1412) 
Automate conversation display_id generation with db triggers

Co-authored-by: Saurabh Mehta <saurabh1.mehta@airtel.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2021-01-05 20:07:04 +05:30
Pranav Raj S
1266f0ab8c
feat: Add link to the Twitter profile of the sender (#1597) 2021-01-05 10:06:40 +05:30
Pranav Raj S
a2d6fa0f74
feat: API to add label to contacts (#1563) 2021-01-03 20:07:57 +05:30
Pranav Raj S
8b7e43bdbb
fix: Remove Twitter links rendered in messages (#1570) 
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
 2020-12-31 19:17:00 +05:30
Sojan Jose
7672e49148
chore: Update translations (#1561) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Yovan Lutfi Arya (Regerta)
Co-authored-by: Goudarz Jafari (Goudarz)
Co-authored-by: korho
Co-authored-by: vfasoulas
 2020-12-29 13:18:22 +05:30
Pranav Raj S
811657c9e7
feat: API to allow agents to delete a message (#1353) 2020-12-28 23:36:50 +05:30
Pranav Raj S
4a9e665f94
chore: Use font subsetting for Inter (#1553) 
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
 2020-12-27 20:24:04 +05:30
Pranav Raj S
bde323ffaf
chore: Remove Ionicons TTF references (#1554) 2020-12-27 20:12:08 +05:30
Nithin David Thomas
56280eaf35
chore: Remove beta tag from sidebar name (#1552) 2020-12-26 11:18:56 +05:30
Nithin David Thomas
7c62d3629c
feat: Add pending message on dashboard (#1547) 2020-12-25 13:15:01 +05:30
Muhsin Keloth
3e61ea5cfa
feat: Change the date format display in widget (#1528) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2020-12-24 18:53:47 +05:30
Sojan Jose
677f56f802
chore: Update translations (#1536) 
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: AlguienSama
Co-authored-by: Yovan Lutfi Arya (Regerta)
Co-authored-by: Frederik
Co-authored-by: Ambler (ambler)
Co-authored-by: Hossein Sadeghi (ssageghi)
Co-authored-by: korho
Co-authored-by: vfasoulas
Co-authored-by: Thiago Ramos (thiago)
Co-authored-by: Ehab hakawati (ehab.hakawati)
Co-authored-by: Karl Marx (taylanguney)
Co-authored-by: Fernando Sousa (Fernando)
Co-authored-by: Matt (duartemvix)
 2020-12-22 18:01:10 +05:30
Pranav Raj S
9d3dda9a61
feat: Add full name to the user signup form (#1534) 2020-12-21 14:05:19 +05:30
Muhsin Keloth
796e376fa7
feat: Add smart app banner in website for iOS (#1531) 2020-12-20 11:52:40 +05:30
Muhsin Keloth
f3f2542bae
fix: Update agent select placeholder translation (#1533) 2020-12-20 11:51:20 +05:30
Pranav Raj S
8e2b4acc43
chore: Remove account.destroy listener (#1530) 2020-12-19 18:11:43 +05:30
Nithin David Thomas
dd3d91c67e
feat: Add link for "intitated from" in sidebar (#1523) 2020-12-18 01:19:44 +05:30
Pranav Raj S
50f87f373e
fix: Use empty object if additional_attribute is null (#1520) 2020-12-16 15:11:53 +05:30
Sojan Jose
610142c1b8
chore: Enable Korean (ko) (#1514) 2020-12-16 00:35:40 +05:30
Pranav Raj S
ac7fdaa997
chore: Add documentation for Maxmind geocoder setup (#1518) 2020-12-16 00:32:05 +05:30
Pranav Raj S
0619894560
feat: Download Agent wise report (#1517) 2020-12-15 23:35:03 +05:30
Pranav Raj S
faafdc3bf8
chore: Add missing label to locale file (#1513) 2020-12-15 01:24:56 +05:30
Pranav Raj S
edb09d5a9c
chore: Improve location display in sidebar (#1509) 
- Log IP Address on widget load
- Save country code to contact
 2020-12-13 22:23:56 +05:30
Muhsin Keloth
f9bd447912
chore: Upgrade vue-i18n to 8.x (#1383) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-12-12 12:08:36 +05:30
Pranav Raj S
1ade4f75ea
chore: Ingore case while searching contact name, email (#1505) 2020-12-11 23:25:00 +05:30
Pranav Raj S
b6ca77158c
fix: Limit the number of unread messages returned in the API (#1504) 2020-12-10 23:30:38 +05:30
Pranav Raj S
88c4b63eec
chore: Add slack external_source_id for outgoing messages (#1503) 2020-12-10 22:53:49 +05:30
Sojan Jose
e07ecd547b
chore: Update translations (#1502) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
Co-authored-by: Yovan Lutfi Arya (Regerta)
Co-authored-by: Matt (duartemvix)
Co-authored-by: vfasoulas
Co-authored-by: Fernando Sousa (fernando)
Co-authored-by: korho
 2020-12-09 16:43:51 +05:30
Pranav Raj S
70002afc60
chore: Move missing text to translation files (#1501) 2020-12-08 23:31:25 +05:30
Pranav Raj S
870a24126e
fix: Display assignee only if the assignee has access to the account (#1500) 2020-12-08 22:49:47 +05:30
Sojan Jose
2880f4942a
chore: Enable Finnish, Indonesian languages (#1495) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
Co-authored-by: Michael (msmits2011)
Co-authored-by: pixpack
Co-authored-by: vfasoulas
Co-authored-by: korho
Co-authored-by: Yovan Lutfi Arya (Regerta)
 2020-12-08 00:05:07 +05:30
Pranav Raj S
594871ed96
chore: Fix translation issues (#1494) 2020-12-07 20:11:27 +05:30
Pranav Raj S
94c231366a
feat: Allow only image, pdf, audio, video, csv on file uploader (#1492) 2020-12-07 13:48:41 +05:30
Pranav Raj S
c87cdf25c5
chore: Upgrade highlight.js to 10.4.1 (#1483) 
Bumps [highlight.js](https://github.com/highlightjs/highlight.js) from 9.18.5 to 10.4.1.
- [Release notes](https://github.com/highlightjs/highlight.js/releases)
- [Changelog](https://github.com/highlightjs/highlight.js/blob/master/CHANGES.md)
- [Commits](https://github.com/highlightjs/highlight.js/compare/9.18.5...10.4.1)

Signed-off-by: dependabot[bot] <support@github.com>
Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>
 2020-12-05 01:22:16 +05:30
mike9011
e1d4584770
chore: Fix widget translation for nl (#1478) 2020-12-04 01:26:24 +05:30
Sojan Jose
a5ceddc454
chore: Enable Czech(cs), Turkish(tr), update translations (#1466) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
Co-authored-by: Алексей Чертановский
Co-authored-by: canbaran011
Co-authored-by: Jonáš Loskot (Fjuro)
Co-authored-by: wanhai huang
Co-authored-by: Matt (duartemvix)
Co-authored-by: chinyaev
Co-authored-by: Karl Marx (taylanguney)
 2020-12-01 13:15:17 +05:30
Pranav Raj S
64733ca3bc
fix: Move integration text to translation file (#1463) 
- Move integration text to translation file
- Split switch_locale
 2020-11-30 16:24:54 +05:30
Nithin David Thomas
d51c5d5768
chore: Add click interaction for conversation list (#1460) 2020-11-29 13:28:36 +05:30
Pranav Raj S
f397c0c087
chore: Send typing events on keyup, not on focus (#1461) 2020-11-27 00:17:55 +05:30
Sojan Jose
a988724c91
feat: Authenticate by SSO tokens (#1439) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-11-25 13:59:38 +05:30
Vishal Pandey
cb2a528be6
fix: Label overflow using text-truncate (#1448) 2020-11-25 12:52:39 +05:30
Sojan Jose
d88118e8d5
chore: Enable Danish language (#1443) 
Co-authored-by: Samuel Rasmussen
Co-authored-by: wanhai huang
Co-authored-by: Matt
Co-authored-by: Petteri Pucilowski
Co-authored-by: Алексей Чертановский
Co-authored-by: @vfasoulas
Co-authored-by: Goudarz Jafari
 2020-11-24 23:07:51 +05:30
Adam Zysko
30802e0c13
feat: Ability to set installation-wide default locale (#1433) 
* Dashboard locale can be set via env variable
* Change account locale based on registration page
* Set account locale if available

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-11-24 18:34:31 +05:30
Vishal Pandey
942d1fd0af
feat: Search contacts using phone number (#1440) 2020-11-23 11:00:07 +05:30
Pranav Raj S
4fe29fefb4
fix: Add missing close button if bubble is hidden (#1435) 2020-11-23 10:49:28 +05:30
Pranav Raj S
be2d3ea124
fix: Update agent list when the user changes their presence (#1436) 2020-11-21 22:43:27 +05:30
Pranav Raj S
3ee453c01e
fix: Avoid keys getting translated in availability (#1418) 2020-11-17 10:39:46 +05:30
Pranav Raj S
2d70131097
fix: Remove duplicate API calls for conversation (#1419) 2020-11-17 09:15:57 +05:30
Sojan Jose
9d2542eecd
chore: Enable Japanese, update translation from Crowdin (#1417) 2020-11-16 23:11:14 +05:30
மனோஜ்குமார் பழனிச்சாமி
f4facee8d8
chore: Update text on PR template, inboxMgmt.json (#1410) 2020-11-16 19:50:32 +05:30
Sojan Jose
eb2ded6f65
feat: Agent & Inbox Report APIs (#1391) 2020-11-16 19:41:52 +05:30
Pranav Raj S
faaed17418
fix: Fire query only if search term is available (#1413) 2020-11-16 13:08:36 +05:30
Pranav Raj S
ef99fd3311
feat: Ignore tweets from blocked users (#1408) 2020-11-16 10:46:53 +05:30
Sojan Jose
563da0e052
feat: Use gravatar URL for contacts and users if no image available (#1407) 2020-11-13 19:56:30 +05:30
Nithin David Thomas
f275cf8809
chore: Remove duplicate CSS property (#1404) 2020-11-13 00:18:12 +05:30
Pranav Raj S
5c3de5e095
fix: Enhance CRM UI (#1397) 
* feat: Sort by name
* feat: Fetch labels from sidebar
* Remove unused language file
* Add beta tag to contacts
* Add timeMixin, reduce font-size
* Remove unused methods
* Remove unused prop
* Disabled footer if no contacts or invalid page
* Add keyup for input
* Fix conversation not loading if there are no active conversations
* return last_seen_at as unix time
* Fix contact edit modal
* Add loader for edit contact button
* Fix review comments
 2020-11-11 16:02:14 +05:30
David Steinbauer
32fce96503
chore: Update DE translation (#1393) 2020-11-11 10:51:25 +05:30
Nithin David Thomas
f214c9c47c
feat: Add Contacts page (#1335) 
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-11-10 15:25:26 +05:30
Pranav Raj S
7718cf7d2c
feat: Add global message search (#1385) 
* feat: Search messages by content

* Fix search UI

* Add specs

* chore: Filter search results

* Update highlight logic

* Rename query to searchTerm

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-11-08 01:46:45 +05:30
Sivin Varghese
22683cae66
feat: Sort labels on sidebar by alphabetical order (#1387) 2020-11-07 12:21:34 +05:30
Muhsin Keloth
afa234a207
feat: Add status color for items in availability status menu (#1380) 2020-11-04 12:23:44 +05:30
Akash Srivastava
074084b258
feat: Auto resolve conversations after n days of inactivity (#1308) 
fixes: #418
 2020-11-01 12:53:25 +05:30
Adam Zysko
65ed4c78a4
feat: Business hours 
Data models and APIs for business hours

ref: #234
 2020-11-01 00:14:33 +05:30
Yih Yang
12b7358773
feat: Add messages on mute / unmute actions (#1373) 2020-10-30 22:27:25 +05:30
Nico385412
84ce0a9054
fix: Make the bubble text not selectable (#1294) 2020-10-30 12:06:51 +05:30
Ricardo
85738f6408
Added missing keywords (#1365) 2020-10-28 02:14:58 +05:30
Sojan Jose
1d9debaee0
feat: IP lookup (#1315) 
- feature to store contact IP for accounts
- IP lookup through geocoder gem
- ability to do IP lookup through external APIs
- add commit hook to prevent push to develop and master
- migrations to fix default values for jsonb columns
 2020-10-28 02:14:36 +05:30
Abhishek
ff96d43953
feat: notify on slack disconnect (#1323) 2020-10-28 00:22:57 +05:30
Pranav Raj S
fa864cc9ee
fix: Add a full width image view to fix resolution issues (#1363) 2020-10-26 00:28:23 +05:30
Adam Zysko
f38f778091
chore: Add translation text for PL in the widget (#1360) 2020-10-23 12:33:39 +05:30
Pranav Raj S
b9be43b276
fix: Add compact type, fix spacing in contact panel (#1352) 
* fix: Add compact type, fix spacing in contact panel

* Set padding-top, padding-bottom
 2020-10-21 15:18:36 +05:30
Pranav Raj S
552df63621
fix: Show File Upload for API Inbox (#1356) 2020-10-21 13:03:04 +05:30
Ronald Walker
cbe9e06472
chore: DRY up check_authorization method (#1351) 2020-10-20 19:22:21 +05:30
Muhsin Keloth
9e3b0f0731
fix: name and email address overflow issue in customer side panel (#1348) 
* Complete name and email address overflow  issue

* Changes as per review

* Code cleanup
 2020-10-19 14:57:16 +05:30
Pranav Raj S
85514cae8d
feat: Display reply time in widget (#1349) 
Fixes #1132
 2020-10-18 23:32:22 +05:30
Ricardo
bd11b2ec58
chore: Update Spanish translation (#1342) 2020-10-17 16:02:08 +05:30
Jon Evans
62b4ce2be1
fix: Improve mobile styles for registration view (#1344) 2020-10-16 22:05:07 +05:30
Pranav Raj S
666948b809
chore: Reduce the click area on Branding (#1340) 2020-10-15 00:11:47 +05:30
Pranav Raj S
0bea0217b4
chore: Use full name in activity message, fix specs (#1339) 2020-10-14 00:16:35 +05:30
Pranav Raj Sreepuram
4a2a309d18 Use name instead of display_name in the dashboard 2020-10-13 13:03:55 +05:30
Pranav Raj S
2c324d9421
feat: Allow custom email address for inbox (#1336) 2020-10-11 23:24:11 +05:30
Pranav Raj S
58c0792920
fix: Remove duplicate message in slow networks (#1332) 2020-10-11 20:24:26 +05:30
Sojan Jose
59bee66e63
chore: Handle exceptions on external URL calls (#1334) 2020-10-11 20:22:21 +05:30
amd-9
7d409321e9
fix: Truncate long label names in the sidebar (#1309) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-10-10 22:40:11 +05:30
Pranav Raj S
3bb2d27646
chore: Use agent partial instead of user in conversation API (#1333) 2020-10-10 21:57:09 +05:30
Dmitriy Shcherbakan
ecebe163e1
feat: Ability to unmute muted conversations (#1319) 2020-10-08 12:02:08 +05:30
Vishal Pandey
2aad33a5be
Bugfix: Integrations page is broken on safari (#1320) 
Fixes #1196
 2020-10-07 22:02:08 +05:30
Pranav Raj S
db1953de24
fix: Add default 404 param on gravatar (#1316) 2020-10-05 23:31:23 +05:30
Sojan Jose
88b2469dc8
feat: Add API to get the active contacts (#1313) 2020-10-05 23:30:27 +05:30
Pranav Raj S
399f9e004a
fix: Use last_activity_at instead of updated_at for sorting (#1281) 
Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com>
 2020-10-05 22:52:43 +05:30
ı ɑɷ ɖεɾεƙ
ee119b2174
chore: Update translation for vietnamese (#1312) 2020-10-05 19:55:18 +05:30
Sojan Jose
e44afa03f3
chore: Prevent i18n config bleeding across requests (#1214) 2020-10-05 17:55:46 +05:30
Narendran Kannan
1e1300c9d2
fix: Add word break for files with long name (#1306) 2020-10-05 13:23:38 +05:30
SarawutKl
df527088e9
fix: Replace Whatsapp inbox icon (#1311) 2020-10-04 22:57:11 +05:30
Arman
3d379b071d
feat: use gravatar if no avatar image (#1307) 
Fixes:  #1240
 2020-10-04 16:25:22 +05:30
Zero King
db4997c07f
fix: Array length check (#1300) 2020-10-03 14:07:50 +05:30
Abhishek
70f08103aa
feat: Activity message for label addition & deletion (#1291) 
Fixes: #1022
 2020-10-02 16:33:59 +05:30
Dmitriy Shcherbakan
98cb09104e
chore: Refactor DeviseOverrides::ConfirmationsController#create (#1297) 2020-10-02 15:27:26 +05:30
Dmitriy Shcherbakan
127ffda762
feat: Change availability status from sidebar (#1288) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-10-02 11:16:12 +05:30
Jonathan Como
f61b731fb3
fix: Call hasUserKeys() on user argument (#1295) 2020-10-02 10:17:12 +05:30
Abhishek
5cd08b3f98
chore: self-assign conversation activity message (#1293) 2020-10-02 00:41:23 +05:30
Sojan Jose
b862817b29
feat: Enable reauthorization for Facebook (#1286) 2020-09-30 01:12:32 +05:30
Pranav Raj S
99ca54fd3c
fix: Remove keys for reports from translation file (#1279) 2020-09-27 18:56:52 +05:30
Pranav Raj S
dbd1720aeb
chore: Add a check for data diff in setUser call (#1272) 2020-09-26 22:33:20 +05:30
Subin T P
701eccb35c
Feature: Knowledge Base APIs (#1002) 
- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories

Addresses: #714

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-09-26 02:32:34 +05:30
David Steinbauer
4b27ac63d4
chore: Add widget text translations for German (#1276) 2020-09-25 21:36:31 +05:30
Sojan Jose
532331edb6
feat: Ability to search conversation with message content (#1265) 
- API end point which takes message content as search parameter
- end point supports additional filtering with labels and inbox ids
- swagger doc
 2020-09-23 15:27:41 +05:30
snowild
17e5c01948
chore: Update zh_TW i18n files (#1262) 
Co-authored-by: JackTsai <jacktsai@larvata.tw>
 2020-09-22 19:16:00 +05:30
Sony Mathew
381c448627
fix: Email encoding issue - utf8 (#1264) 
There were issues in parsing Arabic or UTF characters (emojis)
correctly for the incoming emails.

All these characters were converted to question marks which is
teh fallback character when an encoding is enforced and there is
a missing matching character.
 2020-09-22 11:26:41 +05:30
Sony Mathew
f9b0427751
feat: email channel backend (#140) (#1255) 
* feat: added support mailbox to handle email channel (#140)

Added a new mailbox called 'SupportMailbox' to handle all the
incoming emails other than reply emails.

An email channel will have a support email and forward email
associated with it. So we filter for the right email inbox based on
the support email of that inbox and route this to this mailbox.

This mailbox finds the account, inbox, contact (create a new one
if it does not exist) and creates a conversation and adds the
email content as the first message in the conversation.

Other minor things handled in this commit:

* renamed the procs for routing emails in application mailbox
* renamed ConversationMailbox to ReplyMailbox
* Added a fallback content in MailPresenter
* Added a record saving (bang) versions of enabling and disabling
features in Featurable module
* added new factory for the email channel

refs: #140
 2020-09-21 22:44:22 +05:30
Vishal Pandey
313b2da703
bugfix: fix file uploads not showing original file name 
fixes: #1246
 2020-09-21 18:42:30 +05:30
Pranav Raj S
ea6577af6d
fix: Remove agent keys from translation file (#1261) 2020-09-20 22:19:34 +05:30
Pranav Raj S
0deb1af852
chore: Add a check for defined labels in SDK API (#1259) 2020-09-20 19:29:39 +05:30
Sony Mathew
fc7b84d612
Chore: Fix N+1 queries in dashboard side (#1254) 
* Chore: Fix N+1 queries in dashboard side

Fixed a couple of N+1 queries fired on the dashboard side of
the app to improve performance.
 2020-09-19 12:46:34 +05:30
Sojan Jose
74d07c876e
chore: Fix RestClient::GatewayTimeout, label_list of NilClass (#1243) 2020-09-18 18:50:53 +05:30
Pranav Raj S
646746aa10
fix: Check medium to decide 24 hour window (#1245) 2020-09-17 23:32:19 +05:30
Pranav Raj S
5ae3026125
fix: Add available_name method to agent_bot (#1238) 2020-09-16 11:46:07 +05:30
Pranav Raj S
1312d07aa2
chore: Remove momentjs, use date-fns (#1233) 2020-09-14 15:14:26 +05:30
Pranav Raj S
f3a357d832
chore: Remove emojione, cleanup styles (#1232) 
* chore: Remove `emojione`, cleanup styles

* Move size to variables

* Remove unused categories
 2020-09-13 22:49:01 +05:30
Sojan
739c062676 chore: Enable an echo id for message create end points 2020-09-13 16:16:52 +05:30
Sojan Jose
afc062537c
chore: Fix integration hooks destroy method (#1224) 2020-09-12 23:09:55 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation (#1204) 
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-09-10 19:19:15 +05:30
Sojan Jose
ac5d755545
chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30
Pranav Raj S
d18c8fc08a
chore: Add message_echo listener for Facebook (#1192) 
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2020-09-04 19:13:47 +05:30
Pranav Raj S
715bd368f4
chore: Add alt for bubble icon (#1200) 2020-09-04 19:13:22 +05:30
Sojan Jose
afb5694ed6
chore: Enable runtime metrics on Heroku (#1178) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-09-03 15:24:08 +05:30
Nithin David Thomas
9b23a11c5b
chore: Improves styling for conversation header (#1167) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-09-03 14:11:07 +05:30
Pranav Raj S
dfb533db8d
chore: Improve widget loading performance (#1191) 
* Frontend assets url

* Remove font files from widget

* Rename variable to ASSET_CDN_HOST
 2020-09-03 13:17:45 +05:30
Sahil Mittal
17968e6d3f
bugfix: validate_queue method - map then sort, instead of sort then map (#1187) 
Co-authored-by: Sahil Mittal <sahil.mittal@snapdeal.com>
 2020-09-02 20:51:40 +05:30
Sojan Jose
85ae6d92b9
feat: Enable Slack Integration in all channels (#1175) 2020-08-29 01:39:41 +05:30
Pranav Raj S
45cd949c40
feat: Add a popout option on webwidget (#1174) 
* feat: Add a popout option on webwidget
 2020-08-28 17:39:46 +05:30
Sojan Jose
ce13efd273
chore: Update translations for ar, zh (#1172) 2020-08-26 21:33:52 +05:30
Sojan Jose
2193de9853
chore: General fixes and clean up (#1169) 2020-08-25 23:04:02 +05:30
WevrLabs
fe1259a29f
feat: Update styles, Add support for Arabic text in emails (#1088) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-08-23 19:58:19 +05:30
Pranav Raj Sreepuram
37335c413a Fix window.chatwootSettings is undefined 2020-08-23 18:10:36 +05:30
Pranav Raj S
8cf05f1d9f
feat: Ability to edit a contact (#1092) 
Ability to edit contact information in conversation sidebar

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-08-23 00:05:07 +05:30
Pranav Raj S
ec6cd4bbba
feat: Use order_by_name as default sort order for inbox/user (#1160) 2020-08-22 22:20:22 +05:30
Sojan Jose
83eb92e7ff
chore: Enable Russian, update translations (#1159) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-22 17:54:16 +05:30
Sojan Jose
cdd385b269
feat: Custom Attributes for contacts (#1158) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-21 19:30:27 +05:30
Sojan Jose
507b40a51d
chore: Control rendering contact inbox (#1157) 2020-08-19 23:25:55 +05:30
Pranav Raj S
e8912655a5
feat: Allow user to change the bubble title using SDK (#1155) 
- Allow user to change the bubble title using SDK
- Add docs for enabling expanded bubble
 2020-08-19 22:24:02 +05:30
Sojan Jose
22880df429
Feature: Send chat transcript via email (#1152) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-17 11:25:13 +05:30
Pranav Raj S
104f1fb1cc
Update application_mailer.rb 2020-08-14 23:50:41 +05:30
Sojan Jose
be91b322a4
chore: Enable additional attributes in liquid (#1144) 
enable additional liquid variables in mailers

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-14 00:47:24 +05:30
Sojan Jose
4216d63311
feat: Ability to reply to specific tweets (#1117) 
Ability to choose a specific tweet to reply to

Fixes #982
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-08-11 09:57:42 +05:30
Sojan Jose
a6a62d92bf
chore: Add Additional Contact APIs (#1130) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-10 12:15:29 +05:30
Pranav Raj S
ec3c2ed4bb
chore: Use 'Lax' instead of 'None' (#1129) 
fixes: #919 

Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-09 18:13:17 +05:30
Pranav Raj S
0adbc346df
feat: Add an extended bubble design for the widget (#1123) 
* feat: Add a new design for chat bubble

Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>

* Add i18n

* Fix stye issues

* Set fixed font-size

* Update docs for bubble
 2020-08-09 16:07:32 +05:30
Sojan Jose
a04ca24def
feat: Customisable Email Templates (#1095) 2020-08-06 15:21:06 +05:30
Pranav Raj S
db877453a4
feat: Disable attachments and emoji picker in the web widget (#1102) 
Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-05 17:46:17 +05:30
Pranav Raj S
3b23aa7913
Bugfix: Use server timestamp to set agent_last_seen_at (#1114) 2020-08-03 13:40:20 +05:30
Pranav Raj S
941272cccd
Bugfix: Move integration logos out of public/assets (#1115) 2020-08-03 13:22:51 +05:30
Pranav Raj S
a5262a6ff3
chore: Fix scroll in message view (#1113) 
* chore: Fix scrolling in messages view

* Remove console.log

* Remove inline-style
 2020-08-01 23:36:59 +05:30
Pranav Raj S
5e5f34bedc
chore: Add an indicator for incoming emails (#1112) 2020-08-01 20:56:47 +05:30
Pranav Raj S
6d4cfcceba
Chore: Update the usage of available_name instead of name (#1110) 
Update the usage of available_name instead of the name
 2020-08-01 18:30:47 +05:30
Pranav Raj S
1dd3573c39
bug: Fix emails if assignee is nil (#1106) 2020-07-31 15:57:19 +05:30
Pranav Raj S
a16d2c653d
Chore: Update mailer to remove hardcoded twitter link (#1103) 2020-07-30 23:58:42 +05:30
Pranav Raj S
2b1d445003
feat: Use display_name instead of name of the agent (#1097) 
* feat: Use display_name instead of name of the agent
 2020-07-27 22:19:26 +05:30
Pranav Raj Sreepuram
f30c8943d9 chore: Display app version on settings/admin area 2020-07-26 21:50:59 +05:30
Pranav Raj S
703027b834
chore: Add showBadge prop to tabs-item component (#1096) 2020-07-26 17:46:29 +05:30
Divyesh Kothari
89ed0b425b
feat: Ability for the logged in user to create a new account (#985) 
Co-authored-by: Divyesh <dkothari@box8.in>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-26 12:54:50 +05:30
Pranav Raj S
0f2d3418f9
fix: Add a check for 24 hour window before sending a message (#1084) 
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2020-07-25 22:54:45 +05:30
Pranav Raj S
12ee7e5d82
feat: Add chatwoot:ready event listener on window (#1091) 
* feat: Add `chatwoot:ready` event listener on window

* Add specs

* Rename customEventHelper.js -> CustomEventHelper.js
 2020-07-25 21:54:58 +05:30
Pranav Raj S
c7d962b20f
Chore: Remove selectedChat from store (#1087) 
* Chore: Remove selected chat from store
 2020-07-23 23:33:17 +05:30
Sojan Jose
d6f309ce22
Chore: Initialize Cypress tests (#1078) 
Addresses: #412

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-21 20:11:22 +05:30
Sony Mathew
fcb7625616
Bug: Fixed quoted text parsing in incoming email (#1076) 
* Bugfix: Fixed quoted text parsing in incoming email

We had changed the support email from an account based
only value to account based with fallback on global config
and environment variable.

Incoming email quoted text parsing was still based on
account based support email. Changed this to utilize
the newly introduced fallback values from global config
and environment for parsing quoted text.

* Bugfix: Added one more sender agnostic regex for quoted text parsing
 2020-07-21 12:20:46 +05:30
Sojan Jose
8079bf50a0
Feature: API Channel (#1052) 2020-07-21 12:15:24 +05:30
Sojan Jose
d800b55ac6
Chore: Add display name to the user (#1067) 
* Chore: Adding browser info to web widget triggered event

fixes: #970

* Chore: Rename nickname to display name

references: #972

* Chore: Change nickname in code

* chore: fix errors

* Chore: update nginx config

fixes: #1057

* Chore: Fix specs
 2020-07-20 18:28:14 +05:30
Pranav Raj S
440f449e24
Enhancement: Remove v-model.trim from reply box (#1071) 2020-07-20 17:39:36 +05:30
Sony Mathew
b803ae3300
Bugfix: Private notes in emails & broken Signup (#1068) 
* Bugfix: Private notes in emails

Private notes were sent in the emails as part of
conversation continuity. Fixed this issue.

Also made the changes to not even queue the mails
if message is a private note.

* Bugfix: Change issue with featurable in signup - passing array
* Bugfix: Added specs for checking  private notes being sent in email
 2020-07-20 12:47:02 +05:30
Sony Mathew
96efc44b82
Chore: Feature lock email settings in UI (#1065) 
* Chore: Feature lock email settings in UI

The email settings under account settings needed to be
feature locked in a way different from teh current way for it
to be enabled for accounts in a self hosted scenario.

Some refactorings were also done along with this change.

1. There was a feature flag defined in code in account model called
domain_emails_enabled was used to check if the inbound emails was
enabled for the account. But there was already a feature flag called
"inbound_emails" defined in features.yml. So changed to use this to
check if inbound emails are enabled for an account.
2. Renamed and re-purposed existing `domain_emails_enabled` to
`custom_email_domain_enabled` to use for feature toggling the UI
for email settings.
3. To enable & disable multiple features using the featurable concern
we were passing an array of values. Changed this to accept a comma
separated set of values.

* Chore: Feature lock email settings in UI

Fixed the specs for accounts controller & removed
unneccessary code from Account seetings component in UI

* Chore: Convert newlines to <br>s

Removed the layout used while sending replies in
conversation continuity.

Converted the newlines in the messages to <br/> tags
for the correct HTML rendering.

* Chore: Bug fix in reply email domain

Renamed the function custom_email_domain_enabled  to
inbound_email_enabled.

Fixed bug on setting reply emails's domain.
 2020-07-19 23:08:07 +05:30
Sojan Jose
7607e8edb4
Chore: Enable bot conversations in status dropdown (#1041) 2020-07-19 21:22:12 +05:30
Sony Mathew
7ca192615d
Chore: Move some email configs to ENV variables (#1064) 
For the outgoing emails which has dependency on the incoming
part as well like the conversation continuity part, some of the
config variables used were entirely based on the account attributes.

But this is not true in case of self hosted situations where you have
multiple accounts and have a common config for incoming emails.

So moved out some of the attributes entirely dependednt on the account
to ENV with a fallback to the Global config.

Also, with this changes the name of the agent will be shown in the
email clinet with in the conversation rather than just the support
email address. This has a huge UX impact on the cutomer.

Modified all the necessary unit tests to reflect these changes.

Updated the .env.example file for the new ENV variable.
 2020-07-19 15:35:55 +05:30
Sony Mathew
7ef45e5844
Chore: Change the prefix in reply emails (#1060) 
* Chore: Change the prefix in reply emails

In conversation continuity the reply to email was looking like

reply+to+{some_random_hex_id}@reply.chatwoot.com

Changed the prefix to just `reply` instead of `reply+to`.

* Chore: Change reply email prefix in outbound emails

Changed the prefix from `reply+to+` to just `reply+` in
the reply emails in the converstaion related outbound emails.
 2020-07-19 13:34:34 +05:30
Sojan Jose
a18d54b706
Chore: Cleanup attachment handling for Facebook & Whatsapp (#1051) 
* Chore: Enable file upload for facebook messenger
* Chore: Fix attachments
* Chore: Fix Specs
* Fix ReplyBox file attachment logic
* Set default value for message

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-17 00:32:32 +05:30
Pranav Raj S
196741d975
Bug: Fix translated keys for availability statuses in Greek (#1050) 2020-07-15 22:55:57 +05:30
Sony Mathew
d5a6f5e352
Enhancement: ability to send out an email without summary #1048 (#1049) 
Right now as part of conversation continuity, we are using the
ConversationReplyMailer which sends a summary of messages including
the incoming messages when an agent replies. Ideally, we want
to send only the reply of that agent and not a summary when
Conversation continuity is enabled. Added the functionality
to send the reply email without summary. Added required unit
tests to cover the changes.

ref: #1048
 2020-07-15 16:33:52 +05:30
Ali Ghanavatian
24101eb117
Feature: Add persian translation (#1017) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-10 21:08:59 +05:30
Pranav Raj S
929575f11a
Chore: Update copy on Signup page (#1023) 2020-07-09 16:28:09 +05:30
Sojan
3593a84f26 Merge branch 'hotfix/1.6.1' into develop 2020-07-08 13:38:54 +05:30
Sojan
acbb79a7c2 Chore: Fix attribute in reply with summary mailer 2020-07-08 13:37:47 +05:30
Pranav Raj S
abc335cc8e
Feature: Add support for labels in form (#1019) 2020-07-08 13:13:48 +05:30