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493 commits

Author SHA1 Message Date
Sojan
739c062676 chore: Enable an echo id for message create end points 2020-09-13 16:16:52 +05:30
Sojan Jose
afc062537c
chore: Fix integration hooks destroy method (#1224) 2020-09-12 23:09:55 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation (#1204) 
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-09-10 19:19:15 +05:30
Sojan Jose
ac5d755545
chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30
Pranav Raj S
d18c8fc08a
chore: Add message_echo listener for Facebook (#1192) 
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2020-09-04 19:13:47 +05:30
Pranav Raj S
715bd368f4
chore: Add alt for bubble icon (#1200) 2020-09-04 19:13:22 +05:30
Sojan Jose
afb5694ed6
chore: Enable runtime metrics on Heroku (#1178) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-09-03 15:24:08 +05:30
Nithin David Thomas
9b23a11c5b
chore: Improves styling for conversation header (#1167) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-09-03 14:11:07 +05:30
Pranav Raj S
dfb533db8d
chore: Improve widget loading performance (#1191) 
* Frontend assets url

* Remove font files from widget

* Rename variable to ASSET_CDN_HOST
 2020-09-03 13:17:45 +05:30
Sahil Mittal
17968e6d3f
bugfix: validate_queue method - map then sort, instead of sort then map (#1187) 
Co-authored-by: Sahil Mittal <sahil.mittal@snapdeal.com>
 2020-09-02 20:51:40 +05:30
Sojan Jose
85ae6d92b9
feat: Enable Slack Integration in all channels (#1175) 2020-08-29 01:39:41 +05:30
Pranav Raj S
45cd949c40
feat: Add a popout option on webwidget (#1174) 
* feat: Add a popout option on webwidget
 2020-08-28 17:39:46 +05:30
Sojan Jose
ce13efd273
chore: Update translations for ar, zh (#1172) 2020-08-26 21:33:52 +05:30
Sojan Jose
2193de9853
chore: General fixes and clean up (#1169) 2020-08-25 23:04:02 +05:30
WevrLabs
fe1259a29f
feat: Update styles, Add support for Arabic text in emails (#1088) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-08-23 19:58:19 +05:30
Pranav Raj Sreepuram
37335c413a Fix window.chatwootSettings is undefined 2020-08-23 18:10:36 +05:30
Pranav Raj S
8cf05f1d9f
feat: Ability to edit a contact (#1092) 
Ability to edit contact information in conversation sidebar

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-08-23 00:05:07 +05:30
Pranav Raj S
ec6cd4bbba
feat: Use order_by_name as default sort order for inbox/user (#1160) 2020-08-22 22:20:22 +05:30
Sojan Jose
83eb92e7ff
chore: Enable Russian, update translations (#1159) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-22 17:54:16 +05:30
Sojan Jose
cdd385b269
feat: Custom Attributes for contacts (#1158) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-21 19:30:27 +05:30
Sojan Jose
507b40a51d
chore: Control rendering contact inbox (#1157) 2020-08-19 23:25:55 +05:30
Pranav Raj S
e8912655a5
feat: Allow user to change the bubble title using SDK (#1155) 
- Allow user to change the bubble title using SDK
- Add docs for enabling expanded bubble
 2020-08-19 22:24:02 +05:30
Sojan Jose
22880df429
Feature: Send chat transcript via email (#1152) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-17 11:25:13 +05:30
Pranav Raj S
104f1fb1cc
Update application_mailer.rb 2020-08-14 23:50:41 +05:30
Sojan Jose
be91b322a4
chore: Enable additional attributes in liquid (#1144) 
enable additional liquid variables in mailers

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-14 00:47:24 +05:30
Sojan Jose
4216d63311
feat: Ability to reply to specific tweets (#1117) 
Ability to choose a specific tweet to reply to

Fixes #982
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-08-11 09:57:42 +05:30
Sojan Jose
a6a62d92bf
chore: Add Additional Contact APIs (#1130) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-10 12:15:29 +05:30
Pranav Raj S
ec3c2ed4bb
chore: Use 'Lax' instead of 'None' (#1129) 
fixes: #919 

Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-09 18:13:17 +05:30
Pranav Raj S
0adbc346df
feat: Add an extended bubble design for the widget (#1123) 
* feat: Add a new design for chat bubble

Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>

* Add i18n

* Fix stye issues

* Set fixed font-size

* Update docs for bubble
 2020-08-09 16:07:32 +05:30
Sojan Jose
a04ca24def
feat: Customisable Email Templates (#1095) 2020-08-06 15:21:06 +05:30
Pranav Raj S
db877453a4
feat: Disable attachments and emoji picker in the web widget (#1102) 
Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-05 17:46:17 +05:30
Pranav Raj S
3b23aa7913
Bugfix: Use server timestamp to set agent_last_seen_at (#1114) 2020-08-03 13:40:20 +05:30
Pranav Raj S
941272cccd
Bugfix: Move integration logos out of public/assets (#1115) 2020-08-03 13:22:51 +05:30
Pranav Raj S
a5262a6ff3
chore: Fix scroll in message view (#1113) 
* chore: Fix scrolling in messages view

* Remove console.log

* Remove inline-style
 2020-08-01 23:36:59 +05:30
Pranav Raj S
5e5f34bedc
chore: Add an indicator for incoming emails (#1112) 2020-08-01 20:56:47 +05:30
Pranav Raj S
6d4cfcceba
Chore: Update the usage of available_name instead of name (#1110) 
Update the usage of available_name instead of the name
 2020-08-01 18:30:47 +05:30
Pranav Raj S
1dd3573c39
bug: Fix emails if assignee is nil (#1106) 2020-07-31 15:57:19 +05:30
Pranav Raj S
a16d2c653d
Chore: Update mailer to remove hardcoded twitter link (#1103) 2020-07-30 23:58:42 +05:30
Pranav Raj S
2b1d445003
feat: Use display_name instead of name of the agent (#1097) 
* feat: Use display_name instead of name of the agent
 2020-07-27 22:19:26 +05:30
Pranav Raj Sreepuram
f30c8943d9 chore: Display app version on settings/admin area 2020-07-26 21:50:59 +05:30
Pranav Raj S
703027b834
chore: Add showBadge prop to tabs-item component (#1096) 2020-07-26 17:46:29 +05:30
Divyesh Kothari
89ed0b425b
feat: Ability for the logged in user to create a new account (#985) 
Co-authored-by: Divyesh <dkothari@box8.in>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-26 12:54:50 +05:30
Pranav Raj S
0f2d3418f9
fix: Add a check for 24 hour window before sending a message (#1084) 
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2020-07-25 22:54:45 +05:30
Pranav Raj S
12ee7e5d82
feat: Add chatwoot:ready event listener on window (#1091) 
* feat: Add `chatwoot:ready` event listener on window

* Add specs

* Rename customEventHelper.js -> CustomEventHelper.js
 2020-07-25 21:54:58 +05:30
Pranav Raj S
c7d962b20f
Chore: Remove selectedChat from store (#1087) 
* Chore: Remove selected chat from store
 2020-07-23 23:33:17 +05:30
Sojan Jose
d6f309ce22
Chore: Initialize Cypress tests (#1078) 
Addresses: #412

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-21 20:11:22 +05:30
Sony Mathew
fcb7625616
Bug: Fixed quoted text parsing in incoming email (#1076) 
* Bugfix: Fixed quoted text parsing in incoming email

We had changed the support email from an account based
only value to account based with fallback on global config
and environment variable.

Incoming email quoted text parsing was still based on
account based support email. Changed this to utilize
the newly introduced fallback values from global config
and environment for parsing quoted text.

* Bugfix: Added one more sender agnostic regex for quoted text parsing
 2020-07-21 12:20:46 +05:30
Sojan Jose
8079bf50a0
Feature: API Channel (#1052) 2020-07-21 12:15:24 +05:30
Sojan Jose
d800b55ac6
Chore: Add display name to the user (#1067) 
* Chore: Adding browser info to web widget triggered event

fixes: #970

* Chore: Rename nickname to display name

references: #972

* Chore: Change nickname in code

* chore: fix errors

* Chore: update nginx config

fixes: #1057

* Chore: Fix specs
 2020-07-20 18:28:14 +05:30
Pranav Raj S
440f449e24
Enhancement: Remove v-model.trim from reply box (#1071) 2020-07-20 17:39:36 +05:30
Sony Mathew
b803ae3300
Bugfix: Private notes in emails & broken Signup (#1068) 
* Bugfix: Private notes in emails

Private notes were sent in the emails as part of
conversation continuity. Fixed this issue.

Also made the changes to not even queue the mails
if message is a private note.

* Bugfix: Change issue with featurable in signup - passing array
* Bugfix: Added specs for checking  private notes being sent in email
 2020-07-20 12:47:02 +05:30
Sony Mathew
96efc44b82
Chore: Feature lock email settings in UI (#1065) 
* Chore: Feature lock email settings in UI

The email settings under account settings needed to be
feature locked in a way different from teh current way for it
to be enabled for accounts in a self hosted scenario.

Some refactorings were also done along with this change.

1. There was a feature flag defined in code in account model called
domain_emails_enabled was used to check if the inbound emails was
enabled for the account. But there was already a feature flag called
"inbound_emails" defined in features.yml. So changed to use this to
check if inbound emails are enabled for an account.
2. Renamed and re-purposed existing `domain_emails_enabled` to
`custom_email_domain_enabled` to use for feature toggling the UI
for email settings.
3. To enable & disable multiple features using the featurable concern
we were passing an array of values. Changed this to accept a comma
separated set of values.

* Chore: Feature lock email settings in UI

Fixed the specs for accounts controller & removed
unneccessary code from Account seetings component in UI

* Chore: Convert newlines to <br>s

Removed the layout used while sending replies in
conversation continuity.

Converted the newlines in the messages to <br/> tags
for the correct HTML rendering.

* Chore: Bug fix in reply email domain

Renamed the function custom_email_domain_enabled  to
inbound_email_enabled.

Fixed bug on setting reply emails's domain.
 2020-07-19 23:08:07 +05:30
Sojan Jose
7607e8edb4
Chore: Enable bot conversations in status dropdown (#1041) 2020-07-19 21:22:12 +05:30
Sony Mathew
7ca192615d
Chore: Move some email configs to ENV variables (#1064) 
For the outgoing emails which has dependency on the incoming
part as well like the conversation continuity part, some of the
config variables used were entirely based on the account attributes.

But this is not true in case of self hosted situations where you have
multiple accounts and have a common config for incoming emails.

So moved out some of the attributes entirely dependednt on the account
to ENV with a fallback to the Global config.

Also, with this changes the name of the agent will be shown in the
email clinet with in the conversation rather than just the support
email address. This has a huge UX impact on the cutomer.

Modified all the necessary unit tests to reflect these changes.

Updated the .env.example file for the new ENV variable.
 2020-07-19 15:35:55 +05:30
Sony Mathew
7ef45e5844
Chore: Change the prefix in reply emails (#1060) 
* Chore: Change the prefix in reply emails

In conversation continuity the reply to email was looking like

reply+to+{some_random_hex_id}@reply.chatwoot.com

Changed the prefix to just `reply` instead of `reply+to`.

* Chore: Change reply email prefix in outbound emails

Changed the prefix from `reply+to+` to just `reply+` in
the reply emails in the converstaion related outbound emails.
 2020-07-19 13:34:34 +05:30
Sojan Jose
a18d54b706
Chore: Cleanup attachment handling for Facebook & Whatsapp (#1051) 
* Chore: Enable file upload for facebook messenger
* Chore: Fix attachments
* Chore: Fix Specs
* Fix ReplyBox file attachment logic
* Set default value for message

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-17 00:32:32 +05:30
Pranav Raj S
196741d975
Bug: Fix translated keys for availability statuses in Greek (#1050) 2020-07-15 22:55:57 +05:30
Sony Mathew
d5a6f5e352
Enhancement: ability to send out an email without summary #1048 (#1049) 
Right now as part of conversation continuity, we are using the
ConversationReplyMailer which sends a summary of messages including
the incoming messages when an agent replies. Ideally, we want
to send only the reply of that agent and not a summary when
Conversation continuity is enabled. Added the functionality
to send the reply email without summary. Added required unit
tests to cover the changes.

ref: #1048
 2020-07-15 16:33:52 +05:30
Ali Ghanavatian
24101eb117
Feature: Add persian translation (#1017) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-10 21:08:59 +05:30
Pranav Raj S
929575f11a
Chore: Update copy on Signup page (#1023) 2020-07-09 16:28:09 +05:30
Sojan
3593a84f26 Merge branch 'hotfix/1.6.1' into develop 2020-07-08 13:38:54 +05:30
Sojan
acbb79a7c2 Chore: Fix attribute in reply with summary mailer 2020-07-08 13:37:47 +05:30
Pranav Raj S
abc335cc8e
Feature: Add support for labels in form (#1019) 2020-07-08 13:13:48 +05:30
Sojan Jose
a77cc713c2
Chore: Include Tamil, Arabic, other language updates (#1018) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-08 00:59:30 +05:30
Sojan Jose
0fc0dc1683
Chore: Refactor round robin logic (#1015) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-08 00:14:07 +05:30
Nithin David Thomas
49db9c5d8a
Adds unread message bubbles for widget (#943) 
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-08 00:04:44 +05:30
Pranav Raj S
6a7d810c95
Bug: Set auto width to email input (#1013) 
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
 2020-07-06 18:14:19 +05:30
Sojan Jose
e41bd56f41
Chore: Feature Flags for Channels (#1010) 2020-07-06 11:16:19 +05:30
Sojan Jose
43147b3163
Chore: Fix presence for current user (#1001) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-04 20:03:16 +05:30
Pranav Raj S
4612494923
Chore: Fix issues with conversation data models (#1000) 
Co-authored-by: Sojan <sojan@pepalo.com>
 2020-07-04 19:46:17 +05:30
Nithin David Thomas
36661ea45d
Enhancement: Add focus state for reply box in dashboard (#999) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-04 13:50:44 +05:30
Sojan Jose
c98907db49
Feature: Availability Statuses (#874) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-04 11:42:47 +05:30
Nithin David Thomas
bd87927576
Add icon show last reply is from agent on conversation list #997 2020-07-03 23:25:33 +05:30
Mohmmd
1b1deb9626
Proposed Enhancements for Chat Bubble Looks in the Dashboard (#992) 
* Update Private Note border color

* Added box-shadow to chat bubbles

* Adjustments as suggested in PR #992

Adjustments as suggested in PR #992

* Reintroduced @include border-normal; in L-253

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-03 23:17:39 +05:30
Sabin
c0cd747f29
Bug: Fix duplicate messages while using enter key on slow network (#987) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-02 11:58:02 +05:30
WevrLabs
83be2e1edb
Enhancement: Improve the UX for unread conversations (#986) 
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
 2020-07-01 14:40:21 +05:30
Mohmmd
534409d25a
Enhancement: Use Tahoma as fallback for Arabic characters (#991) 2020-07-01 14:16:08 +05:30
Sojan Jose
cc02611007
Chore: Convert Message Sender to polymorphic (#740) 
Fixes #680
 2020-06-27 21:34:53 +05:30
Sojan Jose
4f83d5451e
Chore: Routine Bugfixes and enhancements (#979) 
- Fix slack scopes
- Docs for authentication
Fixes: #704 , #973
 2020-06-25 23:35:16 +05:30
Pranav Raj S
0aab717bb3
Chore: Add default value for label color (#981) 2020-06-25 21:33:56 +05:30
Pranav Raj S
97ad39713b
Feature: Improve label experience (#975) 
Co-authored-by: Sojan <sojan@pepalo.com>
 2020-06-25 21:04:03 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies (#974) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-06-22 13:19:26 +05:30
Pranav Raj S
963f173730
Feature: ResizableTextArea in widget and dashboard (#969) 
* Create ResizableTextArea component
* Rubocop fixes and spec fixes

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-06-18 15:17:45 +05:30
Sojan Jose
04f6460afb
Chore: Fix failing sidekiq events for contact create (#966) 2020-06-16 19:39:57 +05:30
Sojan Jose
b0bbd757b5
Chore: FCM Notification Improvements (#957) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-06-15 13:36:56 +05:30
Pranav Raj S
667e3abbe1
Fix: Set widget bg color for file-bubble (#965) 2020-06-15 13:35:52 +05:30
Pranav Raj S
7c6ea3a05a
Chore: Fix HTML rendering in ConversationCard (#963) 2020-06-14 18:30:36 +05:30
Pranav Raj S
5cb88237f5
Chore: Move conversationStats to a seperate module (#962) 
* Chore: Move conversationStats to a seperate module

* Move toggleTyping to conversationTypingStatus

* Remove unused agentTyping flag

* Fix review comments
 2020-06-14 14:07:52 +05:30
Nithin David Thomas
5ec9af9325
Bug: Add min height to widget input box (#960) 2020-06-14 11:28:38 +05:30
Pranav Raj S
ecd5e20133
Bug: Replace non-numeric characters in Twilio phonenumber (#958) 2020-06-13 22:29:12 +05:30
Nithin David Thomas
944fbf27b7
Enhancement: Improve scrolling on widget #954 (#955) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-06-13 20:33:23 +05:30
Sojan Jose
f9e8bb8e10
Chore: Send browser language in webwidget events (#952) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-06-13 00:19:43 +05:30
Subin T P
ed1c871633
Feature: Slack integration (#783) 
- Integrations architecture
- Slack integration
 2020-06-12 23:12:47 +05:30
Pranav Raj S
e769282e7f
BugFix: Fix missing tagline in inbox settings (#949) 2020-06-10 00:30:37 +05:30
Pranav Raj S
eadc33d230
Use empty string as fallback greeting_message if null (#948) 2020-06-10 00:16:34 +05:30
Sojan Jose
432dad203b
Feature: Inbox greeting message (#927) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-06-09 23:54:35 +05:30
Sojan Jose
8b022311c0
Chore: FCM Push Fixes (#934) 2020-06-09 17:42:18 +05:30
Pranav Raj S
40481f6462
Bugfix: Update conversation counters in realtime (#944) 
* Bug: Update conversation counters in realtime
 2020-06-09 16:26:33 +05:30
Pranav Raj S
602132119b
Fix socket reconnect if the pubsub token is same (#942) 2020-06-08 19:13:33 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing (#935) 
- remove subscription model
- remove billing-related code
 2020-06-07 20:31:48 +05:30