Jordan Brough
49d08a6773
feat: Support Twilio Messaging Services ( #4242 )
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This allows sending and receiving from multiple phone numbers using Twilio messaging services
Fixes : #4204
2022-07-08 18:20:07 +05:30
Tejaswini Chile
fdf449dc87
Feat: Article public apis ( #4955 )
2022-07-08 17:24:38 +05:30
Aswin Dev P.S
13a4e0e6d9
chore: Email improvements. ( #4901 )
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* Update email processing logic.
* Fix sentry issues
2022-07-08 04:13:24 -07:00
Sojan Jose
e4b159dd54
chore: Fix contact model silently discarding invalid attributes ( #4994 )
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fixes : #4775
2022-07-08 13:58:09 +05:30
Sojan Jose
f014d9d13b
chore: Ability to Disable Sentry Transactions ( #4989 )
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fixes : #4866
2022-07-07 20:37:05 +05:30
Tejaswini Chile
2f3bdbdea2
fix: Handling facebook client error for deleted story ( #4984 )
2022-07-07 18:02:18 +05:30
Sojan Jose
a6c609f43d
feat: Support for Whatsapp Cloud API ( #4938 )
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Ability to configure Whatsapp Cloud API Inboxes
fixes : #4712
2022-07-06 21:45:03 +02:00
Tejaswini Chile
b86638faac
fix: last incoming message sort ( #4972 )
2022-07-06 00:37:43 +05:30
Sojan Jose
ac2adfbd57
chore: Append incoming SMS to last conversation ( #4906 )
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- Append incoming SMS to the last conversation created for a contact
2022-07-05 21:19:41 +05:30
Tejaswini Chile
029209a634
feat: Portal and Category public APIs ( #4946 )
2022-07-05 17:15:38 +05:30
Tejaswini Chile
ae59d0a343
feat: CRUD operation for associated articles to current article ( #4912 )
2022-07-04 20:29:44 +05:30
Tejaswini Chile
97bf5d0c6a
fix: Fetch email address to create contact ( #4952 )
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Get the email address from the email content in the correct format.
Fixes : chatwoot/product#454
2022-07-02 17:40:28 +05:30
Tejaswini Chile
ac7ebe516a
fix: Add validation for the inbox name to avoid special characters ( #4920 )
2022-06-30 10:59:37 +05:30
Tejaswini Chile
df1bf112ea
feat: Category API to handle linked categories and parent-sub categories ( #4879 )
2022-06-28 11:23:20 +05:30
Pranav Raj S
b7606e4dd2
feat: Add native support for CSML in agent_bot API ( #4913 )
2022-06-23 19:17:46 +05:30
Sojan Jose
f71980bd95
chore: Enhance contact merge action for identified users ( #4886 )
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- Discard conflicting keys
- Do not merge if there is already an identified contact
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-23 15:48:56 +05:30
Tejaswini Chile
ffd102cdfe
Feat: custom sort ( #4864 )
2022-06-22 11:04:42 +05:30
Muhsin Keloth
a8c6cd729b
chore: Sync pre-chat fields after custom attribute update ( #4692 )
2022-06-20 14:16:49 +05:30
Sojan Jose
fdcaed75f6
chore: Move Whatsapp template sync to cron ( #4858 )
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syncing WhatsApp templates job is moved to a cron job for a better user experience. The Templates are synced at 15-minute intervals now.
2022-06-14 23:46:36 +05:30
Pranav Raj S
1bb0371c1d
feat: Add agent_reply_time_window in API channels ( #4857 )
2022-06-14 18:05:37 +05:30
Sojan Jose
713fdb44ee
feat (ee): APIs to configure an auto assignment limit for inboxes ( #4672 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-13 20:18:38 +05:30
Tejaswini Chile
ae72757d23
feat: APIs for Articles ( #4777 )
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Fixes : #4802
2022-06-13 15:56:49 +05:30
Tejaswini Chile
aa903a5da9
Fix: backend changes for custom attribute ( #4830 )
2022-06-13 11:58:54 +05:30
Tejaswini Chile
772d92a4d3
fix: Facebook reauthorization mailer ( #4695 )
2022-06-07 17:50:51 +05:30
Fayaz Ahmed
bad24f97ab
feat: Add support for Whatsapp template messages in the UI ( #4711 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-07 17:33:33 +05:30
Tejaswini Chile
56f668db6b
feat: Attribute changed filter for automations ( #4621 )
2022-06-07 13:01:01 +05:30
Pranav Raj S
6b9f4d08ca
fix: Disable marking IMAP connection as invalid for Standard Errors ( #4764 )
2022-06-02 11:38:58 +05:30
Pranav Raj S
b9aa4444b3
feat: Allow users to create dashboard apps to give agents more context ( #4761 )
2022-06-01 11:13:10 +05:30
Sojan Jose
ab05dd9b9b
chore: Improve the reauthorization requirement for Email Channel ( #4753 )
2022-05-26 20:23:00 +05:30
Tejaswini Chile
47a6d9681a
feat: send instagram message after 24 hours ( #4698 )
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Added MESSAGE_TAG: HUMAN_AGENT for Instagram messages if the user wants to send it after the standard message window.
Fixes #4689
2022-05-26 19:05:30 +05:30
Pranav Raj S
7434b60f71
fix: Revert changes to fix name updation from pre-chat form ( #4741 )
2022-05-25 12:38:23 +05:30
Pranav Raj S
56cd9bc0b8
chore: Add Assignable Agents API ( #4722 )
2022-05-23 19:24:07 +05:30
Aswin Dev P.S
59969cc553
chore: Update conversations API to include unattended conversations. ( #4708 )
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* Update conversations API to include unattended conversations.
2022-05-22 00:38:41 -07:00
Aswin Dev P.S
8538660bbd
Add first_reply_created event in conversation ( #4576 )
2022-05-18 21:16:33 -07:00
Pranav Raj S
47f04ee3fe
chore: Add an option to download CSAT Reports ( #4694 )
2022-05-17 21:01:45 +05:30
Tejaswini Chile
938fb887c4
feat: Portal endpoint ( #4633 )
2022-05-16 13:59:59 +05:30
Aswin Dev P.S
41b8901432
Fix: Agent Reports counts when they have access to multiple accounts ( #4663 )
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This change restricts the agent report API to fetch agent metrics from the current account.
Fixes : #4660
2022-05-11 14:31:57 +05:30
Sojan Jose
81d0405473
chore: Ability to update user email via Platform APIs ( #4659 )
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When the platform update API is called with a new user email, Chatwoot will still follow the same behaviour as in the dashboard where the user will have to confirm the new email activation link until the email gets updated on the user record.
In the case of platform APIs, this might not be the ideal behaviour since the original app will already have a flow to update the user emails. Hence we need to confirm the emails without the extra step in this case
fixes : #4510
2022-05-10 00:28:46 +05:30
Tejaswini Chile
f64cf85ab2
Fix: sentry issue for slack incoming files check ( #4656 )
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Interpreter error for nil. any? added nil. present?
Fixes: https://sentry.io/share/issue/48c10d26490f4bdaab78c82244fcea98/
2022-05-09 23:54:45 +05:30
Tejaswini Chile
0eeab8c56c
Fix: slack repeated callback event message for attached files ( #4610 )
2022-05-09 19:18:30 +05:30
Sojan Jose
04dfb034cc
chore: Upgrade Exception tracking ( #4638 )
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- Upgrade Sentry Libraries
- Enable provision for account and user info in error tracking
- Add ChatwootExceptionTracker
fixes : #4375
2022-05-09 14:23:19 +05:30
Aswin Dev P.S
360b438a55
Fix: Campaign triggers first_response reporting event ( #4607 )
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* Fix: Campaign triggers first_response reporting event
* fix spec failure
2022-05-09 01:34:52 -07:00
Sojan Jose
c9a8796a36
chore: Sentry Issue fixes ( #4618 )
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Address the following sentry issues
fixes : #4616 , #4617
2022-05-05 00:31:11 +05:30
Shivam Chahar
c1cc94e37c
Fix: Accept phone number in public contact api ( #4580 )
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This PR makes it possible to pass a phone number to the public contacts API.
Fixes #4023
2022-04-29 20:54:12 +05:30
Tejaswini Chile
e5136c2691
Fix: File upload from slack ( #4494 )
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When you upload a file from slack chat it's not appearing in the chatwoot inbox.
This is because Slack updated the webhook event format
2022-04-28 21:09:39 +05:30
Pranav Raj S
8348392d43
fix: Disable automation on tweets ( #4571 )
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Fixes #4565
2022-04-27 20:10:40 +05:30
Aswin Dev P.S
95c7a24dd1
fix: Unattendeed conversation count in agent metrics ( #4568 )
2022-04-27 06:26:35 -07:00
Aswin Dev P.S
1bf2da180b
fix: Update agent metrics query to show data from current account ( #4557 )
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* Update agent metrics query to fetch data from current account
2022-04-26 05:52:13 -07:00
Muhsin Keloth
3a5e34fccb
fix: Check phone_number and email changes are exist before validation ( #4551 )
2022-04-26 15:13:28 +05:30
Aswin Dev P.S
676796ddc7
feat: Add reports about live agent load ( #4537 )
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* feat: Add reports about live agent load
2022-04-25 07:34:41 -07:00
