Pranav Raj S
b7606e4dd2
feat: Add native support for CSML in agent_bot API ( #4913 )
2022-06-23 19:17:46 +05:30
Tejaswini Chile
56f668db6b
feat: Attribute changed filter for automations ( #4621 )
2022-06-07 13:01:01 +05:30
Aswin Dev P.S
8538660bbd
Add first_reply_created event in conversation ( #4576 )
2022-05-18 21:16:33 -07:00
Aswin Dev P.S
676796ddc7
feat: Add reports about live agent load ( #4537 )
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* feat: Add reports about live agent load
2022-04-25 07:34:41 -07:00
Pranav Raj S
899176a793
feat: Add event subscription option to webhooks ( #4540 )
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Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2022-04-25 17:44:42 +05:30
Tejaswini Chile
2acb48bbe0
feat: Add support for conversation attribute automation conditions in message event ( #4518 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-04-21 20:52:23 +05:30
Muhsin Keloth
4f3a271355
chore: Add custom attributes in campaign.triggered event ( #4463 )
2022-04-20 10:49:52 +05:30
Sojan Jose
615a575bdd
fix: Agent typing indicator for website widget ( #4495 )
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When we migrated the pubsub tokens from contact to contact inboxes, we missed out on doing this update for the typing indicator events. Hence the agent typing events weren't visible on the widget side. This change fixes that and removes the necessary column contact pubsub token from the model.
fixes : #4476
2022-04-18 19:05:45 +05:30
Fayaz Ahmed
337a74a10c
feat: Add send message, fix issues with message conditions ( #4423 )
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Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
2022-04-14 13:36:55 +05:30
Tejaswini Chile
923b4637db
chore: Automation bug fix ( #4442 )
2022-04-12 20:23:34 +05:30
Aswin Dev P.S
d5536d65f7
feat: Consider business hours while generating the reports ( #4330 )
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* feat: Consider business hours while generating the reports
2022-04-08 00:18:18 -07:00
Muhsin Keloth
1dd0c7249c
fix: Unread notification count in multiple accounts ( #4373 )
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Fixes : #4367
2022-04-04 14:34:01 +05:30
Tejaswini Chile
bfe6324d9a
chore: Webhook event data improvements ( #4317 )
2022-03-30 11:37:36 +05:30
Muhsin Keloth
ccf52a620b
feat: Update notifications and unread count in real time ( #4261 )
2022-03-28 20:01:23 +05:30
Tejaswini Chile
e06a6a7c55
Automation enhancement ( #4087 )
2022-03-21 13:12:27 +05:30
Muhsin Keloth
23fe8847d8
feat: Notification action cable event ( #4154 )
2022-03-17 18:56:36 +05:30
Aswin Dev P.S
c4837cd7ac
feat: End conversation from widget ( #3660 )
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Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-03-15 22:07:30 +05:30
Muhsin Keloth
f08d1b35d0
feat: Toggle automation status ( #3991 )
2022-03-01 14:14:23 +05:30
Sojan Jose
4260441f8c
Chore: clean up Reporting Events ( #4044 )
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Tech debt clean up
Fixes #4057
Co-authored-by: Aswin Dev P S <aswin@chatwoot.com>
2022-02-28 18:16:12 +05:30
Fayaz Ahmed
5ad6db07b4
fix: Automation Bugs and minor enhancements ( #3936 )
2022-02-15 23:36:29 +05:30
Muhsin Keloth
2da618bd5e
feat: Add conversation_created event in webhooks ( #3949 )
2022-02-14 09:44:25 +05:30
Muhsin Keloth
91b9168fae
feat: Add the ability to add new automation rule ( #3459 )
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* Add automation modal
* Fix the v-model for automations
* Actions and Condition dropdowns for automations
* Fix merge conflicts
* Handle event change and confirmation
* Appends new action
* Removes actions
* Automation api integration
* Api integration for creating automations
* Registers vuex module to the global store
* Automations table
* Updarted labels and actions
* Integrate automation api
* Fixes the mutation error - removed the data key wrapper
* Fixed the automation condition models to work with respective event types
* Remove temporary fixes added to the api request
* Displa timestamp and automation status values
* Added the clone buton
* Removed uncessary helper method
* Specs for automations
* Handle WIP code
* Remove the payload wrap
* Fix the action query payload
* Removed unnecessary files
* Disabled Automations routes
* Ability to delete automations
* Fix specs
* Fixed merge conflicts
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2022-02-02 18:46:07 +05:30
Tejaswini Chile
a7c947aeae
feat: Clone and update automation rules ( #3782 )
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- endpoints to clone and update automation rules
fixes : #3740
2022-01-20 15:30:21 -08:00
Tejaswini Chile
7df68c6388
Feat: Automations Actions ( #3564 )
2022-01-13 11:21:06 +05:30
Tejaswini Chile
a0884310f4
feat: Save automation rules ( #3359 )
2022-01-10 12:41:59 +05:30
Sojan Jose
577e9905c6
chore: Fix issue with conversation assignment notifications ( #3661 )
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- fixes issues with conversation assignment notifications not working in certain cases
2021-12-28 21:53:13 +05:30
Pranav Raj S
2be71e73dc
feat: Add a view for mentions ( #3505 )
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- Added a new table mentions for saving user mentions
- Added a filter conversation_type in the API
- Added a view to see the mentions
2021-12-09 11:20:14 +05:30
Muhsin Keloth
b46ee5e580
Fix: Conversation status event in widget side ( #3509 )
2021-12-03 22:45:00 +05:30
Sojan Jose
791d90c6b7
chore: Migrate PubSub Token to contact inbox ( #3434 )
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At present, the websocket pubsub tokens are present at the contact objects in chatwoot. A better approach would be to have these tokens at the contact_inbox object instead. This helps chatwoot to deliver the websocket events targetted to the specific widget connection, stop contact events from leaking into other chat sessions from the same contact.
Fixes #1682
Fixes #1664
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-11-22 23:32:17 +05:30
Muhsin Keloth
cf5f6d5a74
feat: enable Dialogflow integration all inboxes except email ( #3285 )
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Fixes #2461
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-11-12 17:53:03 +05:30
Sojan Jose
d78cb67a2a
chore: Fix conversation status in webhooks ( #3364 )
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- fix the wrong conversation status being sent in webhooks
- additional information in websocket events
- refactor activity messaging code
- move activity message generation to background job to stop the callback loop
2021-11-12 16:17:59 +05:30
Hugo Sarti
68fa694268
fix: Disable typing indicator for user when agent is typing a private note ( #3303 )
2021-11-01 12:20:07 +04:00
Muhsin Keloth
cd5c2c51d9
fix: Send notification to all the mentioned users in a private message ( #3222 )
2021-10-15 14:35:43 +05:30
Aswin Dev P.S
4f51a46c2b
feat: Ability to delete a contact ( #2984 )
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This change allows the administrator user to delete a contact and its related data like conversations, contact inboxes, and reports.
Fixes #1929
2021-09-23 12:52:49 +05:30
Aswin Dev P.S
2ddd508aee
Add missing conversation id for first response event ( #2922 )
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- Add missing conversation id for first response event
- Fixing the flaky test
Fixes #2746
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
2021-09-02 00:16:09 +05:30
Sojan Jose
5319af3dfc
chore: Merge contact copy over information ( #2812 )
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fixes : #2767 , #2773
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2021-08-31 15:30:18 +05:30
Muhsin Keloth
6515b69560
feat: CSAT for all channels ( #2749 )
2021-08-23 22:00:47 +05:30
Sojan Jose
a7ca55c080
chore: Change the conversation bot status to pending ( #2677 )
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fixes : #2649
2021-07-21 22:02:43 +05:30
Sojan Jose
dd9d5e410c
feat: Add CSAT response APIs ( #2503 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-29 20:59:41 +05:30
Pranav Raj S
836b317b8a
feat: Remove restrictions on API channel webhook_url ( #2261 )
2021-05-13 15:03:25 +05:30
Muhsin Keloth
3fc646f330
feat: Add campaigns in web widget ( #2227 )
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* add campaign store(getter, actions and mutations)
* add campaign store module
* add get campaigns api
* add fetch campaign action widget load
* add specs
* code cleanup
* trigger campaig api fixes
* integrate campaign trigger action
* code cleanup
* revert changes
* trigger api fixes
* review fixes
* code beautification
* chore: Fix multiple campaigns being send because of race condition
* chore: rubocop
* chore: Fix specs
* disable campaigns
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2021-05-10 00:31:00 -07:00
Sojan Jose
b30ecb27a6
feat: Add APIs for Dialogflow integration V1 ( #2155 )
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-05-05 21:06:11 +05:30
Sojan Jose
98e2a9b8b5
feat: Builder for creating Campaign conversations ( #2192 )
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- Builder for creating Campaign conversations
- Widget endpoint to fetch the campaigns
2021-05-03 20:23:09 +05:30
Sojan Jose
4b49d21543
chore: Add event for conversations transferred to Bot ( #2167 )
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* chore: Event for conversation transferred to Bot
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David <webofnithin@gmail.com>
2021-04-28 20:53:23 +05:30
Sojan Jose
42e83de5b0
feat: Activity messages for team assignments ( #1893 )
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- assignment messages when the conversation team is changed
- change assignee based on team
- move round-robin and assignee logic to concerns
2021-03-12 15:13:58 +05:30
Muhsin Keloth
aab70bf1f1
fix: attachment rendering if the message content is empty in private note ( #1831 )
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Fixes #1830
2021-02-25 22:40:03 +05:30
Sojan Jose
1612f515b0
chore: Fix issues with notification actors ( #1807 )
2021-02-19 18:35:21 +05:30
Pranav Raj S
7748e0c56e
fix: Update flaky notification tests ( #1728 )
2021-02-03 17:55:27 +05:30
Pranav Raj S
b93388b330
feat: Tag agents in a private note ( #1688 )
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Co-authored-by: Sojan <sojan@pepalo.com>
2021-01-27 00:04:11 +05:30
Pranav Raj S
8e2b4acc43
chore: Remove account.destroy listener ( #1530 )
2020-12-19 18:11:43 +05:30
