Commit graph

64 commits

Author SHA1 Message Date
Pranav Raj S
b9aa4444b3
feat: Allow users to create dashboard apps to give agents more context (#4761) 2022-06-01 11:13:10 +05:30
Tejaswini Chile
938fb887c4
feat: Portal endpoint (#4633) 2022-05-16 13:59:59 +05:30
Muhsin Keloth
ccf52a620b
feat: Update notifications and unread count in real time (#4261) 2022-03-28 20:01:23 +05:30
Sojan Jose
ff881fcad9
chore: Support Email should give priority to environment variable (#4270)
Account.support_email should give priority to environment variables over installation config

Fixes: #3304
2022-03-25 16:13:45 +05:30
Vishnu Narayanan
7577c9c888
fix: drop conv and campaign seq on account delete (#4256)
Conversation and campaign sequences persist in the database even after the related account is deleted. This PR adds an after_desttory callback on the account model that will delete the associated sequences.

Fixes: #4252
2022-03-24 13:33:15 +05:30
Sojan Jose
3d73d8935a
feat: Add the ability for a super admin to define account limits (#3946)
Fixes: #3773
2022-02-14 15:55:08 +05:30
Sojan Jose
cf10f3d03b
chore: Provider APIs for SMS Channel - Bandwidth (#3889)
fixes: #3888
2022-02-03 15:22:13 -08:00
Tejaswini Chile
8821106da9
Fix: Added the backend validation for name (#3878)
- Added the backend validation for name
- Add message size constraint
2022-02-02 14:21:17 -08:00
Shivam Chahar
9617137688
chore: Account auto resolution time validation (#3651) 2022-01-19 13:16:21 +05:30
Tejaswini Chile
a0884310f4
feat: Save automation rules (#3359) 2022-01-10 12:41:59 +05:30
Sojan Jose
b1eea7f7d1
chore: Introduce enterprise edition license (#3209)
- Initialize an "enterprise" folder that is copyrighted.
- You can remove this folder and the system will continue functioning normally, in case you want a purely MIT licensed product.
- Enable limit on the number of user accounts in enterprise code.
- Use enterprise edition injector methods (inspired from Gitlab).
- SaaS software would run enterprise edition software always.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-12-09 12:07:48 +05:30
Pranav Raj S
2be71e73dc
feat: Add a view for mentions (#3505)
- Added a new table mentions for saving user mentions
- Added a filter conversation_type in the API
- Added a view to see the mentions
2021-12-09 11:20:14 +05:30
Akhil G Krishnan
b81a9f2010
Chore: Replaced dependent destroy with dependent destroy_async in all models (#3249) 2021-11-18 10:32:29 +05:30
Sojan Jose
bd7aeba484
chore: Provider API prototype (#3112)
Enabling Support for Whatsapp via 360Dialog as a prototype for the provider APIs. 

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-10-05 23:35:06 +05:30
Sojan Jose
0a38632f14
feat: Line Channel (#2904)
- Ability to configure line bots as a channel in chatwoot
- Receive a message sent to the line bot in chatwoot
- Ability to reply to line users from chatwoot

fixes: #2738
2021-09-11 01:31:17 +05:30
Sojan Jose
671c5c931f
feat: Telegram Channel (#2901)
- Ability to configure telegram bots as a channel in chatwoot
- Receive a message sent to the telegram bot in chatwoot
- Ability to reply to telegram users from chatwoot
- Receive attachment messages in chatwoot

fixes: #1843
2021-09-10 00:00:52 +05:30
Vishnu Narayanan
223385d134
fix: Specify external db with non-standard port (#2711)
POSTGRES_PORT was not taking effect if provided separately
instead of using DATABASE_URL. This adds support for using
databases running on non-standard ports.

#1145
#1147

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-07-28 19:36:51 +05:30
Pranav Raj S
6e1493501a
feat: Add APIs for custom attribute definitions (#2689) 2021-07-23 17:04:33 +05:30
Sojan Jose
dd9d5e410c
feat: Add CSAT response APIs (#2503)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-29 20:59:41 +05:30
Pranav Raj S
30832d8a34
feat: Add APIs to create custom views on the dashboard (#2498) 2021-06-29 19:29:57 +05:30
Muhsin Keloth
3d748aa8d4
chore: Add contact note model (#2462) 2021-06-21 15:16:26 +05:30
Sojan Jose
22965be6dc
feat: Add AgentBot APIs (#2323) 2021-06-01 22:34:25 +05:30
Sojan Jose
b89cc9cf57
feat: Add APIs for Campaigns (#2175) 2021-04-29 22:23:32 +05:30
Sojan Jose
dbf515ab5a
chore: Make SMTP environment variables configurable (#1868)
fixes: #1647
2021-03-12 15:37:06 +05:30
Sojan Jose
ca4a766b82
chore: Enable email channel (#1851) 2021-03-04 13:59:59 +05:30
Sojan Jose
0e721653e5
feat: Business hour Inbox APIs (#1821)
* feat: Business hour Inbox APIs
2021-02-23 12:11:15 +05:30
Sojan Jose
c61edff189
feat: Add bulk imports API for contacts (#1724) 2021-02-03 19:24:51 +05:30
Sojan Jose
a0c33254e7
feat: Team APIs (#1654)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 23:56:56 +05:30
Saurabh Mehta
627d3a575a
chore: Automate conversation display_id generation with db triggers (#1412)
Automate conversation display_id generation with db triggers

Co-authored-by: Saurabh Mehta <saurabh1.mehta@airtel.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-01-05 20:07:04 +05:30
Pranav Raj S
8e2b4acc43
chore: Remove account.destroy listener (#1530) 2020-12-19 18:11:43 +05:30
Sojan Jose
eb2ded6f65
feat: Agent & Inbox Report APIs (#1391) 2020-11-16 19:41:52 +05:30
Akash Srivastava
074084b258
feat: Auto resolve conversations after n days of inactivity (#1308)
fixes: #418
2020-11-01 12:53:25 +05:30
Adam Zysko
65ed4c78a4
feat: Business hours
Data models and APIs for business hours

ref: #234
2020-11-01 00:14:33 +05:30
Subin T P
701eccb35c
Feature: Knowledge Base APIs (#1002)
- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories

Addresses: #714

Co-authored-by: Sojan <sojan@pepalo.com>
2020-09-26 02:32:34 +05:30
Sojan Jose
2193de9853
chore: General fixes and clean up (#1169) 2020-08-25 23:04:02 +05:30
Sojan Jose
8079bf50a0
Feature: API Channel (#1052) 2020-07-21 12:15:24 +05:30
Sony Mathew
96efc44b82
Chore: Feature lock email settings in UI (#1065)
* Chore: Feature lock email settings in UI

The email settings under account settings needed to be
feature locked in a way different from teh current way for it
to be enabled for accounts in a self hosted scenario.

Some refactorings were also done along with this change.

1. There was a feature flag defined in code in account model called
domain_emails_enabled was used to check if the inbound emails was
enabled for the account. But there was already a feature flag called
"inbound_emails" defined in features.yml. So changed to use this to
check if inbound emails are enabled for an account.
2. Renamed and re-purposed existing `domain_emails_enabled` to
`custom_email_domain_enabled` to use for feature toggling the UI
for email settings.
3. To enable & disable multiple features using the featurable concern
we were passing an array of values. Changed this to accept a comma
separated set of values.

* Chore: Feature lock email settings in UI

Fixed the specs for accounts controller & removed
unneccessary code from Account seetings component in UI

* Chore: Convert newlines to <br>s

Removed the layout used while sending replies in
conversation continuity.

Converted the newlines in the messages to <br/> tags
for the correct HTML rendering.

* Chore: Bug fix in reply email domain

Renamed the function custom_email_domain_enabled  to
inbound_email_enabled.

Fixed bug on setting reply emails's domain.
2020-07-19 23:08:07 +05:30
Subin T P
ed1c871633
Feature: Slack integration (#783)
- Integrations architecture
- Slack integration
2020-06-12 23:12:47 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing (#935)
- remove subscription model
- remove billing-related code
2020-06-07 20:31:48 +05:30
Sojan Jose
3d84568a37
Feature: Label APIs (#931) 2020-06-07 11:17:13 +05:30
Sony Mathew
905c93b8f8
Feature: Installation global config (#839) (#840)
* Renamed concern from Feature to Featurable

* Feature: Installation config (#839)
* Added new model installtion config with corresponding migrations and specs
* Created an installation config yml (key value store model)
* Created a config loader module to load the installaltion configs
* Added this to the config loader seeder
* Changed the account before create hook for default feature enabling to use the feature values from installtion config
* Renamed the feature concern to Featurable to follow the naming pattern for concerns
* Added comments and specs for modules and places that deemed necessary

* Refactored config loader to reduce cognitive complexity (#839)
2020-05-10 22:40:36 +05:30
Sony Mathew
fabc3170b7
Feature: Feature flags on account (#814) (#815)
* Feature: Feature flags on account (#814)
* Added the new column on account model for managing feature flags
* Added the inbound email flag
* Locked the settings of this eature in account settings based on this
* Encapsulated the feature flaging as a concern. With this, we can re-use the same concern if we introduce this in other models like user or inbox or so.
* Added the features in the account api

* Changed Rails/FilePath style - rubocop issue

* Revert "Changed Rails/FilePath style - rubocop issue"

This reverts commit 3a42d3b9c9b3a2fde8bc7256fd704b6fcaf54040.

* Disabling rubocop on codeclimate as we already have this in CICD
2020-05-04 23:06:42 +05:30
Sony Mathew
0b65526b85
Feature: Conversation Continuity with Email (#770)
* Added POC for mail inbox reply email
* created mailbox and migratuion for the same
* cleaned up sidekiq queues and added the queues for action mailbox and active storage
* created conversation mailbox and functionlaity to create a message on the conversation when it's replied

* Added UUID to conversation to be used in email replies

* added migration to add uuid for conversation
* changed parsing and resource fetching to reflect matching uuid and
  loading conversation alone
* cleaned up conversation mailbox.rb

* Added content type & attribute for message

* Added the new reply email to outgoing emails
* Added migration to accounts for adding domain and settings
* Modified seeds to reflect this changes
* Added the flag based column on account for boolean settings
* Added the new reply to email in outgoing conversation emails based on conditions

* Added dynamic email routing in application mailbox
* Added dynamic email routing in application mailbox
* Added a catch all deafult empty mailbox
* Added annotation for account

* Added the complete email details & attachments to the message
* Added the complete email details to the message in content_attributes, like subject, to, cc, bcc etc
* Modified the mail extractor to give a serilaized version of email
* Handled storing attachments of email on the message

* Added incoming email settings, env variables

* [#138] Added documentation regarding different email settings and variables

* Fixed the mail attachments blob issue (#138)
* Decoided attachments were strings and had to construct blobs out fo them to work with active storage
* Fixed the content encoding issue with mail body
* Fixed issue with Proc used in apllication mailbox routing
* Fixed couple of typos and silly mistakes

* Set appropriate from email for conversation reply mails (#138)
* From email was taken from a env variable, changed it to take from account settings if enabled
* Set the reply to email correctly based on conversation UUID
* Added commented config ind development.rb for mailbox ingress

* Added account settings for domain and support email (#138)
* Added the new attributes in accounts controller params whitelisting, api responses
* Added options for the the new fields in account settings

* Fixed typos in email continuity docs and warnings

* Added specs for conversation reply mailer changes (#138)
* Added specs for
  * conversation reply mailer
  * Accounts controller
  * Account and Conversation models

* Added tests for email presenter (#138)

* Specs for inbound email routing and mailboxes (#138)
2020-04-30 20:20:26 +05:30
Sojan Jose
ecccb103a0
Chore: Add a real-time event for contact resolution/update (#696)
* Chore: Add a real-time event for contact resolution/update
* Chore: Ensure Events are sent to administrators

Addresses: #419
2020-04-18 13:47:51 +05:30
Sojan Jose
4feca1d88d
Feature: Business logo API for web widget (#674)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-07 10:19:19 +05:30
Nithin David Thomas
99eaf59509
Feature: Ability to set an account name (#667)
* Ability to change the account name 
* Ability to set a language to the account

Addresses: #667  #307  

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-06 22:17:07 +05:30
Pranav Raj S
a1a81e3799
Feature: Twilio SMS Channel (#658)
Twilio SMS Channel
Fixes :  #350
2020-04-05 22:11:27 +05:30
Pranav Raj S
cb22b396eb
Feature: Website SDK (#653)
Add SDK functions

Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-03 13:04:58 +05:30
Sojan Jose
bab9d663d2
Feature: API for updating account settings (#645)
* Feature: API for updating account settings

- API to update account locale
- API to update account name
- API to show account info
2020-03-29 12:16:31 +05:30
Subin T P
8f6f07177d
Enhancement: Move reporting metrics to postgres (#606) 2020-03-18 16:53:35 +05:30