Commit graph

946 commits

Author SHA1 Message Date
Abhishek
5cd08b3f98
chore: self-assign conversation activity message (#1293) 2020-10-02 00:41:23 +05:30
Sojan Jose
b862817b29
feat: Enable reauthorization for Facebook (#1286) 2020-09-30 01:12:32 +05:30
Pranav Raj S
99ca54fd3c
fix: Remove keys for reports from translation file (#1279) 2020-09-27 18:56:52 +05:30
Pranav Raj S
dbd1720aeb
chore: Add a check for data diff in setUser call (#1272) 2020-09-26 22:33:20 +05:30
Subin T P
701eccb35c
Feature: Knowledge Base APIs (#1002)
- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories

Addresses: #714

Co-authored-by: Sojan <sojan@pepalo.com>
2020-09-26 02:32:34 +05:30
David Steinbauer
4b27ac63d4
chore: Add widget text translations for German (#1276) 2020-09-25 21:36:31 +05:30
Pranav Raj S
d6ada922c8
chore: Fix wrong documentation to set a label (#1269) 2020-09-24 23:20:25 +05:30
Sojan Jose
532331edb6
feat: Ability to search conversation with message content (#1265)
- API end point which takes message content as search parameter
- end point supports additional filtering with labels and inbox ids
- swagger doc
2020-09-23 15:27:41 +05:30
Pranav Raj S
bc8becf49c
chore: Update website-sdk documentation (#1267)
Update the `website-sdk` documentation to reflect the feedback on setUser method from a customer
2020-09-23 15:27:11 +05:30
snowild
17e5c01948
chore: Update zh_TW i18n files (#1262)
Co-authored-by: JackTsai <jacktsai@larvata.tw>
2020-09-22 19:16:00 +05:30
Sony Mathew
381c448627
fix: Email encoding issue - utf8 (#1264)
There were issues in parsing Arabic or UTF characters (emojis)
correctly for the incoming emails.

All these characters were converted to question marks which is
teh fallback character when an encoding is enforced and there is
a missing matching character.
2020-09-22 11:26:41 +05:30
Sony Mathew
f9b0427751
feat: email channel backend (#140) (#1255)
* feat: added support mailbox to handle email channel (#140)

Added a new mailbox called 'SupportMailbox' to handle all the
incoming emails other than reply emails.

An email channel will have a support email and forward email
associated with it. So we filter for the right email inbox based on
the support email of that inbox and route this to this mailbox.

This mailbox finds the account, inbox, contact (create a new one
if it does not exist) and creates a conversation and adds the
email content as the first message in the conversation.

Other minor things handled in this commit:

* renamed the procs for routing emails in application mailbox
* renamed ConversationMailbox to ReplyMailbox
* Added a fallback content in MailPresenter
* Added a record saving (bang) versions of enabling and disabling
features in Featurable module
* added new factory for the email channel

refs: #140
2020-09-21 22:44:22 +05:30
Vishal Pandey
313b2da703
bugfix: fix file uploads not showing original file name
fixes: #1246
2020-09-21 18:42:30 +05:30
Pranav Raj S
ea6577af6d
fix: Remove agent keys from translation file (#1261) 2020-09-20 22:19:34 +05:30
Pranav Raj S
0deb1af852
chore: Add a check for defined labels in SDK API (#1259) 2020-09-20 19:29:39 +05:30
Pranav Raj S
cdd428f503
chore: Add browser logs and server logs to the template (#1260) 2020-09-20 19:10:08 +05:30
Sony Mathew
fc7b84d612
Chore: Fix N+1 queries in dashboard side (#1254)
* Chore: Fix N+1 queries in dashboard side

Fixed a couple of N+1 queries fired on the dashboard side of
the app to improve performance.
2020-09-19 12:46:34 +05:30
Sojan Jose
74d07c876e
chore: Fix RestClient::GatewayTimeout, label_list of NilClass (#1243) 2020-09-18 18:50:53 +05:30
Pranav Raj S
646746aa10
fix: Check medium to decide 24 hour window (#1245) 2020-09-17 23:32:19 +05:30
Pranav Raj S
8b953917e1
chore: Upgrade selfsigned to fix CVE-2020-7720 (#1242) 2020-09-17 13:23:23 +05:30
Pranav Raj S
5ae3026125
fix: Add available_name method to agent_bot (#1238) 2020-09-16 11:46:07 +05:30
Sojan
c9a56f1f02 Merge branch 'release/1.8.0' into master 2020-09-14 18:10:02 +05:30
Sojan
49b4c2ae07 chore: Bump up version 2020-09-14 18:08:53 +05:30
Pranav Raj S
1312d07aa2
chore: Remove momentjs, use date-fns (#1233) 2020-09-14 15:14:26 +05:30
Pranav Raj S
f3a357d832
chore: Remove emojione, cleanup styles (#1232)
* chore: Remove `emojione`, cleanup styles

* Move size to variables

* Remove unused categories
2020-09-13 22:49:01 +05:30
Sojan
739c062676 chore: Enable an echo id for message create end points 2020-09-13 16:16:52 +05:30
Sojan Jose
afc062537c
chore: Fix integration hooks destroy method (#1224) 2020-09-12 23:09:55 +05:30
quacktacular
fe3cb76a19
chore: allow DATABASE_URL env to take presedence over individual connection params. (#1147)
fixes: #1147 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-11 14:32:24 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation (#1204)
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-10 19:19:15 +05:30
Pranav Raj S
3b92c744d6
fix: Update documentation to use launcherTitle (#1212) 2020-09-09 11:27:31 +05:30
Sojan Jose
ac5d755545
chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30
Sojan Jose
3ffb29bf4e
Chore: Squash previous migrations (#1107)
Fixes: #784
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-07 15:19:41 +05:30
dependabot[bot]
3544514470
Chore: Bump http-proxy from 1.18.0 to 1.18.1 (#1203)
Bumps [http-proxy](https://github.com/http-party/node-http-proxy) from 1.18.0 to 1.18.1.
- [Release notes](https://github.com/http-party/node-http-proxy/releases)
- [Changelog](https://github.com/http-party/node-http-proxy/blob/master/CHANGELOG.md)
- [Commits](https://github.com/http-party/node-http-proxy/compare/1.18.0...1.18.1)

Signed-off-by: dependabot[bot] <support@github.com>

Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>
2020-09-06 23:36:57 +05:30
Pranav Raj S
c668cccb53
chore: Upgrade yargs-parser to fix GHSA-p9pc-299p-vxgp (#1202) 2020-09-06 23:20:18 +05:30
Pranav Raj S
d18c8fc08a
chore: Add message_echo listener for Facebook (#1192)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-09-04 19:13:47 +05:30
Pranav Raj S
715bd368f4
chore: Add alt for bubble icon (#1200) 2020-09-04 19:13:22 +05:30
Sojan Jose
afb5694ed6
chore: Enable runtime metrics on Heroku (#1178)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-03 15:24:08 +05:30
Pranav Raj S
e4336ffcb3
chore: Remove unused packages from package.json (#1190) 2020-09-03 14:55:05 +05:30
Pranav Raj S
3ac32a3fbd
chore: Add documentation to setup Cloudfront as the CDN (#1193)
Add documentation to setup Cloudfront as the CDN
2020-09-03 14:54:11 +05:30
Nithin David Thomas
9b23a11c5b
chore: Improves styling for conversation header (#1167)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-03 14:11:07 +05:30
Pranav Raj S
dfb533db8d
chore: Improve widget loading performance (#1191)
* Frontend assets url

* Remove font files from widget

* Rename variable to ASSET_CDN_HOST
2020-09-03 13:17:45 +05:30
Sahil Mittal
17968e6d3f
bugfix: validate_queue method - map then sort, instead of sort then map (#1187)
Co-authored-by: Sahil Mittal <sahil.mittal@snapdeal.com>
2020-09-02 20:51:40 +05:30
Sony Mathew
cb6fc9fb2e
fix: fonts cors issue with cdn (#1182) 2020-09-01 11:39:18 +05:30
Pranav Raj S
29d13fbb4f
chore: Add documentation for API channel (#1179) 2020-08-30 21:46:36 +05:30
Sojan Jose
5ac093fca2
chore: Fix nil class error at bot endpoint (#1177) 2020-08-30 12:36:21 +05:30
Sojan Jose
85ae6d92b9
feat: Enable Slack Integration in all channels (#1175) 2020-08-29 01:39:41 +05:30
Pranav Raj S
45cd949c40
feat: Add a popout option on webwidget (#1174)
* feat: Add a popout option on webwidget
2020-08-28 17:39:46 +05:30
Sojan Jose
ce13efd273
chore: Update translations for ar, zh (#1172) 2020-08-26 21:33:52 +05:30
Sojan Jose
2193de9853
chore: General fixes and clean up (#1169) 2020-08-25 23:04:02 +05:30
Pranav Raj S
124e43b477
chore: Update issue template (#1168) 2020-08-23 21:12:50 +05:30