Commit graph

19 commits

Author SHA1 Message Date
Pranav Raj S
b93388b330
feat: Tag agents in a private note (#1688)
Co-authored-by: Sojan <sojan@pepalo.com>
2021-01-27 00:04:11 +05:30
Pranav Raj S
8e2b4acc43
chore: Remove account.destroy listener (#1530) 2020-12-19 18:11:43 +05:30
Sojan Jose
2193de9853
chore: General fixes and clean up (#1169) 2020-08-25 23:04:02 +05:30
Subin T P
ed1c871633
Feature: Slack integration (#783)
- Integrations architecture
- Slack integration
2020-06-12 23:12:47 +05:30
Sojan Jose
b7a583b2c4
Feature: Ability to switch between multiple accounts (#881)
* Feature: Ability to switch between multiple accounts

* Fix rubocop

* Fix assigned inboxes

* fix auth json

* Add account switcher in UI

* fix ordering on administrate

* Add switch accounts to sidebar

* add account id

* Fix schema.rb timestamp

* Revert "add account id"

This reverts commit 27570f50ef584cb9a5f69454f43f630b318c8807.

* Add a check for account

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-26 22:38:48 +05:30
Pranav Raj S
e9131ea558
Feature: Add web push notification permission in frontend (#766)
Add webpush notification permission in frontend

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-06 00:10:56 +05:30
Nithin David Thomas
5bc8219db5
Feature: Typing Indicator on widget and dashboard (#811)
* Adds typing indicator for widget
* typing indicator for agents in dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-04 23:07:56 +05:30
Sojan Jose
dc6398ab56
Feature: Api to toggle typing status on a conversation (#807)
- api to toggle typing status on a conversation
- clients receive webhook events on the same

Addresses: #718 , #719 , #775
2020-05-03 12:17:27 +05:30
Subin T P
7e62000e1b
Chore: Remove redis backed reporting (#669) 2020-05-02 16:04:52 +05:30
Sojan Jose
96da27f1f6
Feature: User Notification Objects (#752)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-05-01 14:53:43 +05:30
Sojan Jose
c0ce70e87b
Chore: Events Cleanup (#739)
* Chore: Events Cleanup

- fix failing tests
- add additional webhook events
- clean up event logic

* Fix conversation status update in action cable

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-18 20:25:58 +05:30
Sojan Jose
ecccb103a0
Chore: Add a real-time event for contact resolution/update (#696)
* Chore: Add a real-time event for contact resolution/update
* Chore: Ensure Events are sent to administrators

Addresses: #419
2020-04-18 13:47:51 +05:30
Subin T P
8f6f07177d
Enhancement: Move reporting metrics to postgres (#606) 2020-03-18 16:53:35 +05:30
Pranav Raj S
b2d5cc7b05
Feature: Introduce bots (#545)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-03-06 01:43:12 +05:30
Sojan Jose
cda65ea339
Feature: Conversation creation email notifications (#576)
* Clean up the mailers

* Disable assignment mailer if setting is turned off

* Email notifications on conversation create

* Specs
2020-03-01 19:06:13 +05:30
Subin T P
7479b5db43
Feature: Support account/inbox specific webhooks (#562) 2020-02-26 09:44:24 +05:30
Subin T P
d36e1b52f6
Enhancement: Add event name in webhook payload (#528)
* chore: Remove unwanted twitter gem
* Enhancement: Add event name in webhook payload
fixes #528 #516 #518
2020-02-20 16:19:42 +05:30
Subin T P
919261d843
Feature: Webhooks (#489) 2020-02-14 23:19:17 +05:30
Subin T P
cc180b77ce Include only incoming/outgoing messages in reporting (#429)
* Skip activity messages from reporting

* Makes reportable? as access list for reporting
2020-01-14 00:50:18 +05:30