Jordan Brough
49d08a6773
feat: Support Twilio Messaging Services ( #4242 )
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This allows sending and receiving from multiple phone numbers using Twilio messaging services
Fixes : #4204
2022-07-08 18:20:07 +05:30
Tejaswini Chile
fdf449dc87
Feat: Article public apis ( #4955 )
2022-07-08 17:24:38 +05:30
Sojan Jose
e4b159dd54
chore: Fix contact model silently discarding invalid attributes ( #4994 )
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fixes : #4775
2022-07-08 13:58:09 +05:30
Tejaswini Chile
029209a634
feat: Portal and Category public APIs ( #4946 )
2022-07-05 17:15:38 +05:30
Tejaswini Chile
ae59d0a343
feat: CRUD operation for associated articles to current article ( #4912 )
2022-07-04 20:29:44 +05:30
Tejaswini Chile
df1bf112ea
feat: Category API to handle linked categories and parent-sub categories ( #4879 )
2022-06-28 11:23:20 +05:30
Pranav Raj S
b7606e4dd2
feat: Add native support for CSML in agent_bot API ( #4913 )
2022-06-23 19:17:46 +05:30
Sojan Jose
f71980bd95
chore: Enhance contact merge action for identified users ( #4886 )
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- Discard conflicting keys
- Do not merge if there is already an identified contact
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-23 15:48:56 +05:30
Aswin Dev P.S
9015d83679
chore: Fix sentry issues ( #4863 )
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Fix sentry issues.
Fixes #4815 , #4814 , #4811 , #4809
2022-06-15 16:20:19 +05:30
Sojan Jose
713fdb44ee
feat (ee): APIs to configure an auto assignment limit for inboxes ( #4672 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-13 20:18:38 +05:30
Tejaswini Chile
ae72757d23
feat: APIs for Articles ( #4777 )
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Fixes : #4802
2022-06-13 15:56:49 +05:30
Tejaswini Chile
aa903a5da9
Fix: backend changes for custom attribute ( #4830 )
2022-06-13 11:58:54 +05:30
Tejaswini Chile
56f668db6b
feat: Attribute changed filter for automations ( #4621 )
2022-06-07 13:01:01 +05:30
Pranav Raj S
b9aa4444b3
feat: Allow users to create dashboard apps to give agents more context ( #4761 )
2022-06-01 11:13:10 +05:30
Pranav Raj S
52fad886b8
feat: Add business hours in downloadable reports ( #4674 )
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Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
2022-05-27 09:26:59 +05:30
Pranav Raj S
7434b60f71
fix: Revert changes to fix name updation from pre-chat form ( #4741 )
2022-05-25 12:38:23 +05:30
Pranav Raj S
56cd9bc0b8
chore: Add Assignable Agents API ( #4722 )
2022-05-23 19:24:07 +05:30
Pranav Raj S
47f04ee3fe
chore: Add an option to download CSAT Reports ( #4694 )
2022-05-17 21:01:45 +05:30
Tejaswini Chile
938fb887c4
feat: Portal endpoint ( #4633 )
2022-05-16 13:59:59 +05:30
Sojan Jose
04dfb034cc
chore: Upgrade Exception tracking ( #4638 )
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- Upgrade Sentry Libraries
- Enable provision for account and user info in error tracking
- Add ChatwootExceptionTracker
fixes : #4375
2022-05-09 14:23:19 +05:30
Sojan Jose
8d2b719dc1
chore: Sentry issues ( #4623 )
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Fixes various issues reported on sentry
- Twilio channel creation validation errors
- Room Channel error with nil class
- Webhook Uri exception
2022-05-06 14:50:55 +05:30
Aswin Dev P.S
676796ddc7
feat: Add reports about live agent load ( #4537 )
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* feat: Add reports about live agent load
2022-04-25 07:34:41 -07:00
Pranav Raj S
899176a793
feat: Add event subscription option to webhooks ( #4540 )
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Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2022-04-25 17:44:42 +05:30
Tejaswini Chile
1b3011b27b
fix: Add Attachment endpoint to save file against automation rule ( #4480 )
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Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-04-24 12:02:40 +05:30
Muhsin Keloth
b082b0e58c
fix: Dig params in widget contact end point ( #4516 )
2022-04-21 20:39:45 +05:30
Pranav Raj S
f2f0d466f2
chore: Update Help Center APIs to accomodate locale ( #4515 )
2022-04-20 16:00:37 +05:30
Fayaz Ahmed
337a74a10c
feat: Add send message, fix issues with message conditions ( #4423 )
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Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
2022-04-14 13:36:55 +05:30
Muhsin Keloth
7e5ec7925c
feat: Add phone_number & custom_attributes in create conversation end point ( #4421 )
2022-04-08 14:53:37 +05:30
Aswin Dev P.S
d5536d65f7
feat: Consider business hours while generating the reports ( #4330 )
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* feat: Consider business hours while generating the reports
2022-04-08 00:18:18 -07:00
Pranav Raj S
0b03e4b296
feat: Add an option to disable endConversation button ( #4352 )
2022-04-06 13:54:55 +05:30
Tejaswini Chile
15fd37b124
Feat: attachments automation ( #4266 )
2022-03-30 08:08:58 +05:30
Tejaswini Chile
3158966241
Feat: automation rule based on contact conditions ( #4230 )
2022-03-29 17:29:34 +05:30
Fayaz Ahmed
c674393c02
feat: New automation actions ( #4033 )
2022-03-29 13:27:16 +05:30
Aswin Dev P.S
5e8fd689c9
feat: Add live agent load report api ( #4297 )
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This change allows the admin user to fetch conversation metrics for an account, agents, and filter conversation metrics for a specific agent.
Fixes #4305
2022-03-29 10:31:52 +05:30
Vishnu Narayanan
8155024b6a
feat: fix logging levels ( #4314 )
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https://ruby-doc.org/stdlib-2.7.0/libdoc/logger/rdoc/Logger.html
Fixes https://github.com/chatwoot/chatwoot/issues/4313
2022-03-28 18:14:30 +05:30
Jordan Brough
c2647a1f27
chore: Use "destroy!" instead of "destroy" when not checking the return value ( #4259 )
2022-03-24 13:28:25 +05:30
Sojan Jose
467f3b9191
chore: Disable fetching new emails after mailbox error ( #4176 )
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- Disabled email fetch job if credentials for the channel isn't working
- notify customers when the email channel isn't working
fixes: https://github.com/chatwoot/chatwoot/issues/4174
2022-03-22 12:14:17 +05:30
Tejaswini Chile
e06a6a7c55
Automation enhancement ( #4087 )
2022-03-21 13:12:27 +05:30
Pranav Raj S
b77fad52fb
fix: Add missing contact information to fix invalid activity messages ( #4195 )
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Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
2022-03-18 13:43:02 +05:30
Sojan Jose
9f8e442333
chore: Improve n+1 queries ( #4202 )
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Fixes the n+1 queries that get triggered while accessing agents endpoint
2022-03-17 15:57:32 +05:30
Tejaswini Chile
207a03155e
Feat: authenticate direct upload ( #4160 )
2022-03-16 13:54:18 +05:30
Aswin Dev P.S
c4837cd7ac
feat: End conversation from widget ( #3660 )
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Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-03-15 22:07:30 +05:30
Pranav Raj S
4b748e2c8c
fix: Delete content_attributes in message destroy API ( #4184 )
2022-03-15 22:01:16 +05:30
Muhsin Keloth
f405572e5c
Revert "feat: Custom fields in pre-chat form ( #4135 )" ( #4182 )
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This reverts commit e730804b48
2022-03-15 16:54:33 +05:30
Aswin Dev P.S
c62d74a01d
feat: Display trends in report metrics ( #4144 )
2022-03-14 18:15:27 +05:30
Muhsin Keloth
e730804b48
feat: Custom fields in pre-chat form ( #4135 )
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Fixes : #2744
2022-03-14 15:06:56 +05:30
Aswin Dev P.S
b94e67f5d7
feat: Add agents filter in CSAT reports ( #4106 )
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* add agents filter in csat reports
2022-03-04 03:49:26 -08:00
Muhsin Keloth
f08d1b35d0
feat: Toggle automation status ( #3991 )
2022-03-01 14:14:23 +05:30
Muhsin Keloth
46c1734ba1
feat: Add additional attributes in setUser method ( #3958 )
2022-02-28 12:10:55 +05:30
Pranav Raj S
9b615f11f1
fix: Consider timezone in the reports ( #4027 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-02-28 10:56:24 +05:30
