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387 commits

Author SHA1 Message Date
Pranav Raj S
196741d975
Bug: Fix translated keys for availability statuses in Greek (#1050) 2020-07-15 22:55:57 +05:30
Sony Mathew
d5a6f5e352
Enhancement: ability to send out an email without summary #1048 (#1049) 
Right now as part of conversation continuity, we are using the
ConversationReplyMailer which sends a summary of messages including
the incoming messages when an agent replies. Ideally, we want
to send only the reply of that agent and not a summary when
Conversation continuity is enabled. Added the functionality
to send the reply email without summary. Added required unit
tests to cover the changes.

ref: #1048
 2020-07-15 16:33:52 +05:30
Ali Ghanavatian
24101eb117
Feature: Add persian translation (#1017) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-10 21:08:59 +05:30
Pranav Raj S
929575f11a
Chore: Update copy on Signup page (#1023) 2020-07-09 16:28:09 +05:30
Sojan
3593a84f26 Merge branch 'hotfix/1.6.1' into develop 2020-07-08 13:38:54 +05:30
Sojan
acbb79a7c2 Chore: Fix attribute in reply with summary mailer 2020-07-08 13:37:47 +05:30
Pranav Raj S
abc335cc8e
Feature: Add support for labels in form (#1019) 2020-07-08 13:13:48 +05:30
Sojan Jose
a77cc713c2
Chore: Include Tamil, Arabic, other language updates (#1018) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-08 00:59:30 +05:30
Sojan Jose
0fc0dc1683
Chore: Refactor round robin logic (#1015) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-08 00:14:07 +05:30
Nithin David Thomas
49db9c5d8a
Adds unread message bubbles for widget (#943) 
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-08 00:04:44 +05:30
Pranav Raj S
6a7d810c95
Bug: Set auto width to email input (#1013) 
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
 2020-07-06 18:14:19 +05:30
Sojan Jose
e41bd56f41
Chore: Feature Flags for Channels (#1010) 2020-07-06 11:16:19 +05:30
Sojan Jose
43147b3163
Chore: Fix presence for current user (#1001) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-04 20:03:16 +05:30
Pranav Raj S
4612494923
Chore: Fix issues with conversation data models (#1000) 
Co-authored-by: Sojan <sojan@pepalo.com>
 2020-07-04 19:46:17 +05:30
Nithin David Thomas
36661ea45d
Enhancement: Add focus state for reply box in dashboard (#999) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-04 13:50:44 +05:30
Sojan Jose
c98907db49
Feature: Availability Statuses (#874) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-04 11:42:47 +05:30
Nithin David Thomas
bd87927576
Add icon show last reply is from agent on conversation list #997 2020-07-03 23:25:33 +05:30
Mohmmd
1b1deb9626
Proposed Enhancements for Chat Bubble Looks in the Dashboard (#992) 
* Update Private Note border color

* Added box-shadow to chat bubbles

* Adjustments as suggested in PR #992

Adjustments as suggested in PR #992

* Reintroduced @include border-normal; in L-253

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-03 23:17:39 +05:30
Sabin
c0cd747f29
Bug: Fix duplicate messages while using enter key on slow network (#987) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-02 11:58:02 +05:30
WevrLabs
83be2e1edb
Enhancement: Improve the UX for unread conversations (#986) 
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
 2020-07-01 14:40:21 +05:30
Mohmmd
534409d25a
Enhancement: Use Tahoma as fallback for Arabic characters (#991) 2020-07-01 14:16:08 +05:30
Sojan Jose
cc02611007
Chore: Convert Message Sender to polymorphic (#740) 
Fixes #680
 2020-06-27 21:34:53 +05:30
Sojan Jose
4f83d5451e
Chore: Routine Bugfixes and enhancements (#979) 
- Fix slack scopes
- Docs for authentication
Fixes: #704 , #973
 2020-06-25 23:35:16 +05:30
Pranav Raj S
0aab717bb3
Chore: Add default value for label color (#981) 2020-06-25 21:33:56 +05:30
Pranav Raj S
97ad39713b
Feature: Improve label experience (#975) 
Co-authored-by: Sojan <sojan@pepalo.com>
 2020-06-25 21:04:03 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies (#974) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-06-22 13:19:26 +05:30
Pranav Raj S
963f173730
Feature: ResizableTextArea in widget and dashboard (#969) 
* Create ResizableTextArea component
* Rubocop fixes and spec fixes

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-06-18 15:17:45 +05:30
Sojan Jose
04f6460afb
Chore: Fix failing sidekiq events for contact create (#966) 2020-06-16 19:39:57 +05:30
Sojan Jose
b0bbd757b5
Chore: FCM Notification Improvements (#957) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-06-15 13:36:56 +05:30
Pranav Raj S
667e3abbe1
Fix: Set widget bg color for file-bubble (#965) 2020-06-15 13:35:52 +05:30
Pranav Raj S
7c6ea3a05a
Chore: Fix HTML rendering in ConversationCard (#963) 2020-06-14 18:30:36 +05:30
Pranav Raj S
5cb88237f5
Chore: Move conversationStats to a seperate module (#962) 
* Chore: Move conversationStats to a seperate module

* Move toggleTyping to conversationTypingStatus

* Remove unused agentTyping flag

* Fix review comments
 2020-06-14 14:07:52 +05:30
Nithin David Thomas
5ec9af9325
Bug: Add min height to widget input box (#960) 2020-06-14 11:28:38 +05:30
Pranav Raj S
ecd5e20133
Bug: Replace non-numeric characters in Twilio phonenumber (#958) 2020-06-13 22:29:12 +05:30
Nithin David Thomas
944fbf27b7
Enhancement: Improve scrolling on widget #954 (#955) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-06-13 20:33:23 +05:30
Sojan Jose
f9e8bb8e10
Chore: Send browser language in webwidget events (#952) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-06-13 00:19:43 +05:30
Subin T P
ed1c871633
Feature: Slack integration (#783) 
- Integrations architecture
- Slack integration
 2020-06-12 23:12:47 +05:30
Pranav Raj S
e769282e7f
BugFix: Fix missing tagline in inbox settings (#949) 2020-06-10 00:30:37 +05:30
Pranav Raj S
eadc33d230
Use empty string as fallback greeting_message if null (#948) 2020-06-10 00:16:34 +05:30
Sojan Jose
432dad203b
Feature: Inbox greeting message (#927) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-06-09 23:54:35 +05:30
Sojan Jose
8b022311c0
Chore: FCM Push Fixes (#934) 2020-06-09 17:42:18 +05:30
Pranav Raj S
40481f6462
Bugfix: Update conversation counters in realtime (#944) 
* Bug: Update conversation counters in realtime
 2020-06-09 16:26:33 +05:30
Pranav Raj S
602132119b
Fix socket reconnect if the pubsub token is same (#942) 2020-06-08 19:13:33 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing (#935) 
- remove subscription model
- remove billing-related code
 2020-06-07 20:31:48 +05:30
Sojan Jose
051871a3cd
Chore: Code Cleanup in API controllers (#932) 
* Chore: Code Cleanup in API controllers

* Remove unnecessary scoping for accounts controller
 2020-06-07 13:58:05 +05:30
Sojan Jose
3d84568a37
Feature: Label APIs (#931) 2020-06-07 11:17:13 +05:30
Sojan Jose
915eefdc36
Bugfix: FCM push subscription builder fix (#930) 2020-06-06 20:53:30 +05:30
Sojan Jose
a13a474c23
Chore: Firebase Cloud Messaging Support (#858) 2020-06-05 00:15:50 +05:30
Sojan Jose
dafabac796
Chore: Minor bugfixes and housekeeping tasks (#896) 2020-06-02 23:50:39 +05:30
Sojan Jose
93d8a25877
Enable Spanish (#913) 2020-06-02 23:43:03 +05:30