Commit graph

233 commits

Author SHA1 Message Date
Pranav Raj S
2f63ebb8a6
fix: Add fixes for sentry errors (#3522)
- Add fixes for sentry errors
2021-12-09 11:50:28 +05:30
Fayaz Ahmed
d7cfe6858e
feat: Add advanced contact filters (#3471)
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-12-02 19:12:44 -08:00
Sojan Jose
add004a56e
Chore: API Improvements (#3469) 2021-11-27 00:48:46 +05:30
Sojan
0033a35ab8 Merge branch 'hotfix/1.22.1' into develop
# Conflicts:
#	db/schema.rb
2021-11-22 23:35:44 +05:30
Sojan Jose
791d90c6b7
chore: Migrate PubSub Token to contact inbox (#3434)
At present, the websocket pubsub tokens are present at the contact objects in chatwoot. A better approach would be to have these tokens at the contact_inbox object instead. This helps chatwoot to deliver the websocket events targetted to the specific widget connection, stop contact events from leaking into other chat sessions from the same contact.

Fixes #1682
Fixes #1664

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-11-22 23:32:17 +05:30
Aswin Dev P.S
24e6a92297
feat: IMAP Email Channel (#3298)
This change allows the user to configure both IMAP and SMTP for an email inbox. IMAP enables the user to see emails in Chatwoot. And user can use SMTP to reply to an email conversation.

Users can use the default settings to send and receive emails for email inboxes if both IMAP and SMTP are disabled.

Fixes #2520
2021-11-19 11:52:27 +05:30
Muhsin Keloth
bf96e8b68d
choore: Change values to attribute_values in custom attributes (#3413) 2021-11-18 18:59:28 +05:30
Muhsin Keloth
76370267f3
feat: Render contact custom attributes in contact/conversation sidebar (#3310) 2021-11-11 15:23:33 +05:30
Tejaswini Chile
372bd75028
feat: Add filter APIs for Contacts and Conversations (#3264) 2021-11-01 12:27:04 +04:00
Pranav Raj S
8e6ce3a813
feat: Add notes for Contacts (#3273)
Fixes #2275
2021-10-25 18:35:58 +05:30
Sojan Jose
06289b03ea
chore: Add Contact Note APIs (#3266) 2021-10-24 12:40:30 +05:30
Tejaswini Chile
658a511b88
feat: Conversation and contact endpoint (#3198) 2021-10-20 18:14:56 +05:30
Sojan Jose
cebd34053b
chore: Use availability in dashboard presence toggle (#3212) 2021-10-15 00:30:48 +05:30
Muhsin Keloth
6bfa551c85
fix: Trigger campaigns only during business hours (#3085)
Fixes #2433
2021-10-12 17:58:33 +05:30
Fayaz Ahmed
b9e85a628b
Feat : Toggle to enforce user validation in Chatwoots web SDK (#3137)
* If enabled, enforces user validation with identifier_hash

* Fixes the hmac flag payload

* Adds missing i18n label for checkbox

* If enabled, Adds EOF on json file

* If applied, Handles HMAC Disable option

Co-authored-by: Tejaswini Chile <tejaswini776@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2021-10-08 12:53:24 +05:30
Sojan Jose
c54aae21ff
chore: Move agent availability to Account level (#3074)
- Move agent availability to the account level
2021-10-07 13:21:46 +05:30
Sojan Jose
1d94e65ca8
fix: CSAT reports page failing to load (#3123)
CSAT reports page was failing to load when there is an assigned agent is deleted.
2021-10-01 13:37:52 +05:30
Pranav Raj S
57abdc4d5f
feat: Display "Snoozed Until" time on conversation header (#3028) 2021-09-29 19:33:51 +05:30
Sojan Jose
49ac4a4400
chore: Fix Twilio callback url not appearing until refresh (#3106)
The Twilio callback url wasn't being displayed until the page is refreshed

fixes: #3034
2021-09-29 18:29:13 +05:30
Aswin Dev P.S
15aaa8883c
feat: API to Filter reports by teams (#3066)
Add API to Filter reports by teams

Fixes: #2916
2021-09-27 21:12:08 +05:30
Hugo Sarti
1f4685ae4b
fix: offset issue for Business hours on timezones with DST 2021-09-24 00:20:08 +05:30
Tejaswini Chile
54bdb2957f
feat: Add assignee last seen to conversations (#3069)
- Adds assignee last seen attribute to conversations
2021-09-23 20:59:10 +05:30
Muhsin Keloth
0c24df96a8
chore: Conversation custom attribute APIs (#3024) 2021-09-22 10:46:48 +05:30
Sojan Jose
0c3e8b6dbd
chore: Return medium in inbox APIs (#3025)
Return medium in inbox APIs
2021-09-16 16:51:06 +05:30
Sojan Jose
2396b59f11
chore: API fixes (#3014)
- Minor API fixes
- Configuration screen for LINE inbox
2021-09-14 22:44:53 +05:30
Sojan Jose
22d1c8baf2
Chore: Inbox Members API improvements (#3008)
- New Inbox Member APIs
- Return JSON errors for Platform APIs
2021-09-14 11:55:02 +05:30
Sojan Jose
0a38632f14
feat: Line Channel (#2904)
- Ability to configure line bots as a channel in chatwoot
- Receive a message sent to the line bot in chatwoot
- Ability to reply to line users from chatwoot

fixes: #2738
2021-09-11 01:31:17 +05:30
Sojan Jose
671c5c931f
feat: Telegram Channel (#2901)
- Ability to configure telegram bots as a channel in chatwoot
- Receive a message sent to the telegram bot in chatwoot
- Ability to reply to telegram users from chatwoot
- Receive attachment messages in chatwoot

fixes: #1843
2021-09-10 00:00:52 +05:30
Sojan Jose
2ebd38c3b7
Chore: API Improvements (#2956)
- API to fetch info of a single inbox
- Document passing custom_attributes in the API
- Ability to filter contacts with contact identifier in search API
2021-09-04 17:56:46 +05:30
Sojan Jose
ad83d1bb71
feat: Platform API improvements (#2900)
- Platform APIs to add and update custom attributes to users
- Platform APIs to delete accounts
- Platform APIs to delete users
2021-09-02 18:29:45 +05:30
Tejaswini Chile
65f3e83afd
feat: APIs to filter reports (#2889)
Fixes #2823
2021-08-27 22:46:32 +05:30
Brandon Wilson
f94abaef5f
feat: Shows inbox identifier token for API inbox (#2894)
Fixes: #2605
2021-08-27 19:56:45 +05:30
Muhsin Keloth
7dd42f3fd7
chore: Add description in custom attributes CRUD API response (#2875) 2021-08-26 01:10:45 +05:30
Sojan Jose
ab54d9c629
chore: Upgrade rails and ruby versions (#2400)
ruby version: 3.0.2
rails version: 6.1.4
2021-08-03 20:11:52 +05:30
Pranav Raj S
7664006625
chore: Improve search, list performance of contact/conversation APIs (#2696) 2021-07-23 18:39:24 +05:30
Pranav Raj S
6e1493501a
feat: Add APIs for custom attribute definitions (#2689) 2021-07-23 17:04:33 +05:30
Sojan Jose
a0886d37bc
chore: Expose widget config via an API (#2645)
Expose widget config via an API so that the UI could be detached from the rails Application.
2021-07-21 01:26:32 +05:30
Sojan Jose
217dd8a6f0
chore: Add assigned_count to conversation APIs (#2665) 2021-07-19 19:10:58 +05:30
Pranav Raj S
3d18ec9e40
feat: Add date-range filter on CSAT Reports (#2622) 2021-07-14 20:15:57 +05:30
Sojan Jose
dfddf9cacc
chore: one off SMS campaign APIs (#2589) 2021-07-14 12:24:09 +05:30
Pranav Raj S
cb44eb2964
feat: Add CSAT reports (#2608) 2021-07-14 10:20:06 +05:30
Muhsin Keloth
48127e00d7
feat: Enable/disable CSAT in web widget settings (#2531) 2021-07-05 11:07:02 +05:30
Sojan Jose
dd9d5e410c
feat: Add CSAT response APIs (#2503)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-29 20:59:41 +05:30
Pranav Raj S
30832d8a34
feat: Add APIs to create custom views on the dashboard (#2498) 2021-06-29 19:29:57 +05:30
Muhsin Keloth
fb2f3ff89f
feat: Create campaign conversation only if user interacts with the bubble (#2335)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-15 20:09:42 +05:30
Muhsin Keloth
b9e40d1452
feat: Add an option to enable/disable email collect box (#2399)
* add email collect enabled migration

* migrations

* expose enable_email_collect field

* add select for email collect

* add enable_email condition on new conversation

* add default value true for enable_email_collect

* add specs for email collect enabled

* rereun migration

* code cleanup

* update token life span to 2 months

* revert uuid column
2021-06-10 02:34:03 -07:00
Sojan Jose
0a087c95fd
chore: Message API improvements (#2396)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-08 01:11:06 +05:30
Sojan Jose
ae3cbf4f79
chore: Expose contact identifier in API (#2391) 2021-06-07 11:46:47 +05:30
Muhsin Keloth
14b51e108a
feat: Add Integration hooks UI (#2301) 2021-06-06 16:59:05 +05:30
Sojan Jose
22965be6dc
feat: Add AgentBot APIs (#2323) 2021-06-01 22:34:25 +05:30
Sojan Jose
bb1c028926
fix: Slack integration redirect url missing the client ID (#2309)
Fixes: #2304
2021-05-21 00:03:09 +05:30
Sojan Jose
46356d0bf9
docs: Add documentation for integration APIs (#2300) 2021-05-20 20:46:45 +05:30
Sojan Jose
d5215fea93
feat: APIs for Integration Hooks (#2250)
- Introduces JSON Schema validations via JSONSchemer
- Add CRUD APIs for integration hooks
2021-05-17 10:32:59 +05:30
Pranav Raj S
0e6cd699e8
feat: Sort contacts via name, email, phone_number, last_activity_at (#1870) 2021-05-13 13:32:19 +05:30
Sojan Jose
98e2a9b8b5
feat: Builder for creating Campaign conversations (#2192)
- Builder for creating Campaign conversations
- Widget endpoint to fetch the campaigns
2021-05-03 20:23:09 +05:30
Sojan Jose
a07200bedf
chore: Campaign ID migration for existing accounts (#2189)
* chore: Campaign ID migration for existing accounts

* chore: update factory

* chore: minor fixes

* chore: fixes
2021-04-30 06:15:24 -07:00
Sojan Jose
b89cc9cf57
feat: Add APIs for Campaigns (#2175) 2021-04-29 22:23:32 +05:30
Sojan Jose
4635e5bb44
feat: Assignable agents API (#2131)
`inboxes/id/assignable_agents` returns all users that have permission to a conversation happening in that inbox.
2021-04-20 13:46:20 +05:30
Nithin David Thomas
864471a21e
feat: Create a new conversation from the contact panel (#2019)
* Chore: Improve button component styles
2021-04-16 20:31:07 +05:30
Sojan Jose
45e43b0b89
feat: Contactable Inboxes API (#2101)
- Add endpoint which lists inboxes through which a contact can be contacted
- Conversation creation API auto-creates contact_inbox for specific channels [ Twilio, email, api]
- Ability to send the initial message payload along with the conversation creation
- Fixes #1678 ( issue saving additional attributes for conversation )
2021-04-15 15:13:01 +05:30
Pranav Raj S
71214b59d8
fix: Add missing translations in agent reports (#2017) 2021-03-30 20:00:17 +05:30
Nithin David Thomas
3043ee5058
Fix: Hide prechat for sessions inititated with setUser (#1914) 2021-03-20 17:44:20 +05:30
Sivin Varghese
36f086c5cb
feat: Redesigned search UI (#1845) 2021-03-15 18:38:05 +05:30
Nithin David Thomas
c99c63cd79
Feat: Assign conversations to teams. (#1849) 2021-03-15 18:37:03 +05:30
Sojan Jose
ca4a766b82
chore: Enable email channel (#1851) 2021-03-04 13:59:59 +05:30
Sojan Jose
0e721653e5
feat: Business hour Inbox APIs (#1821)
* feat: Business hour Inbox APIs
2021-02-23 12:11:15 +05:30
Sojan Jose
1612f515b0
chore: Fix issues with notification actors (#1807) 2021-02-19 18:35:21 +05:30
Pranav Raj S
1706199a0e
feat: Add pre_chat_form_settings in inbox settings page (#1776) 2021-02-16 00:58:57 +05:30
Pranav Raj S
037ffc7419
feat: Add a pre-chat form on widget (#1769) 2021-02-16 00:14:13 +05:30
Siddharth Ramesh
27cf5ecdce
chore: Include website_token key in the inboxes API response (#1765)
Many self-hosted instances require this key as a part of QA & maintenance. Since this key is not sensitive its better to send it as a part of the JSON response instead of having to use a regex to get it from the widget_script_tag
2021-02-15 13:08:15 +05:30
Nithin David Thomas
eaafc45f45
feat: Show teams on sidebar (#1754)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2021-02-13 14:58:05 +05:30
Pranav Raj S
d4c2a78db6
chore: Add Chatwoot SDK to Chatwoot Dashboard (#1726)
Add Chatwoot SDK to Chatwoot Dashboard
2021-02-08 16:38:35 +05:30
Sojan Jose
5d5e75ce9c
Chore: Fix Deserialisation Error in Jobs (#1683)
- Ignore Jobs on de-serialization error
- Show empty conversations in chat UI
Fixes: #1480
2021-01-31 13:05:07 +05:30
Sojan Jose
f9c3b7f2f1
feat: Bulk add team members in Team APIs (#1695) 2021-01-29 12:34:52 +05:30
Pranav Raj S
b93388b330
feat: Tag agents in a private note (#1688)
Co-authored-by: Sojan <sojan@pepalo.com>
2021-01-27 00:04:11 +05:30
Pranav Raj S
ba06fe1cb2
feat: Update notification in account settings (#1660) 2021-01-17 23:59:09 +05:30
Sojan Jose
a0c33254e7
feat: Team APIs (#1654)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 23:56:56 +05:30
Sojan Jose
b6e8173b24
feat: HMAC verification for web widget (#1643)
* feat: HMAC verification for web widget. Let you verify the authenticated contact via HMAC on the web widget to prevent data tampering.
* Add docs for identity-validation

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 22:44:03 +05:30
Muhsin Keloth
2d5aa9d3bd
chore: Add count and current page in notification meta details (#1619) 2021-01-13 17:04:27 +05:30
Pranav Raj S
160a6fc6cf
feat: Save UI state in the database (#1635)
feat: Save UI state in the database
2021-01-10 19:25:33 +05:30
Pranav Raj S
a2d6fa0f74
feat: API to add label to contacts (#1563) 2021-01-03 20:07:57 +05:30
Pranav Raj S
811657c9e7
feat: API to allow agents to delete a message (#1353) 2020-12-28 23:36:50 +05:30
Nithin David Thomas
7c62d3629c
feat: Add pending message on dashboard (#1547) 2020-12-25 13:15:01 +05:30
Pranav Raj S
0619894560
feat: Download Agent wise report (#1517) 2020-12-15 23:35:03 +05:30
Pranav Raj S
b6ca77158c
fix: Limit the number of unread messages returned in the API (#1504) 2020-12-10 23:30:38 +05:30
Pranav Raj S
870a24126e
fix: Display assignee only if the assignee has access to the account (#1500) 2020-12-08 22:49:47 +05:30
Sojan Jose
eb2ded6f65
feat: Agent & Inbox Report APIs (#1391) 2020-11-16 19:41:52 +05:30
Pranav Raj S
5c3de5e095
fix: Enhance CRM UI (#1397)
* feat: Sort by name
* feat: Fetch labels from sidebar
* Remove unused language file
* Add beta tag to contacts
* Add timeMixin, reduce font-size
* Remove unused methods
* Remove unused prop
* Disabled footer if no contacts or invalid page
* Add keyup for input
* Fix conversation not loading if there are no active conversations
* return last_seen_at as unix time
* Fix contact edit modal
* Add loader for edit contact button
* Fix review comments
2020-11-11 16:02:14 +05:30
Nithin David Thomas
f214c9c47c
feat: Add Contacts page (#1335)
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-10 15:25:26 +05:30
Pranav Raj S
7718cf7d2c
feat: Add global message search (#1385)
* feat: Search messages by content

* Fix search UI

* Add specs

* chore: Filter search results

* Update highlight logic

* Rename query to searchTerm

Co-authored-by: Sojan <sojan@pepalo.com>
2020-11-08 01:46:45 +05:30
Akash Srivastava
074084b258
feat: Auto resolve conversations after n days of inactivity (#1308)
fixes: #418
2020-11-01 12:53:25 +05:30
Pranav Raj S
85514cae8d
feat: Display reply time in widget (#1349)
Fixes #1132
2020-10-18 23:32:22 +05:30
Pranav Raj S
3bb2d27646
chore: Use agent partial instead of user in conversation API (#1333) 2020-10-10 21:57:09 +05:30
Sojan Jose
88b2469dc8
feat: Add API to get the active contacts (#1313) 2020-10-05 23:30:27 +05:30
Pranav Raj S
399f9e004a
fix: Use last_activity_at instead of updated_at for sorting (#1281)
Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com>
2020-10-05 22:52:43 +05:30
Sojan Jose
b862817b29
feat: Enable reauthorization for Facebook (#1286) 2020-09-30 01:12:32 +05:30
Subin T P
701eccb35c
Feature: Knowledge Base APIs (#1002)
- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories

Addresses: #714

Co-authored-by: Sojan <sojan@pepalo.com>
2020-09-26 02:32:34 +05:30
Sojan Jose
532331edb6
feat: Ability to search conversation with message content (#1265)
- API end point which takes message content as search parameter
- end point supports additional filtering with labels and inbox ids
- swagger doc
2020-09-23 15:27:41 +05:30
Sony Mathew
fc7b84d612
Chore: Fix N+1 queries in dashboard side (#1254)
* Chore: Fix N+1 queries in dashboard side

Fixed a couple of N+1 queries fired on the dashboard side of
the app to improve performance.
2020-09-19 12:46:34 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation (#1204)
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-10 19:19:15 +05:30