enhancement: Show agent availability status in conversation assignee select list (#2122)
* show agent status on conversation assignation * add agent status in contact sidebar * availability status badge component * review fixes * review fixes * chore: Fixes issue with status badge (#2136) * add empty case in agent list * Chore: Availability badge shape issue. #2140 Co-authored-by: Nithin David <webofnithin@gmail.com> Co-authored-by: Sojan <sojan@pepalo.com> Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
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4 changed files with 75 additions and 27 deletions
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@ -1,10 +1,7 @@
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<template>
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<div class="status">
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<div class="status-view">
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<div
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:class="`status-badge status-badge__${currentUserAvailabilityStatus}`"
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/>
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<availability-status-badge :status="currentUserAvailabilityStatus" />
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<div class="status-view--title">
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{{ availabilityDisplayLabel }}
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</div>
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@ -28,7 +25,7 @@
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:disabled="status.disabled"
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@click="changeAvailabilityStatus(status.value)"
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>
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<span :class="`status-badge status-badge__${status.value}`" />
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<availability-status-badge :status="status.value" />
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{{ status.label }}
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</button>
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</woot-dropdown-item>
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@ -48,6 +45,7 @@ import { mapGetters } from 'vuex';
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import { mixin as clickaway } from 'vue-clickaway';
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import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
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import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
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import AvailabilityStatusBadge from '../widgets/conversation/AvailabilityStatusBadge';
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const AVAILABILITY_STATUS_KEYS = ['online', 'busy', 'offline'];
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@ -55,6 +53,7 @@ export default {
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components: {
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WootDropdownMenu,
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WootDropdownItem,
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AvailabilityStatusBadge,
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},
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mixins: [clickaway],
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@ -147,26 +146,6 @@ export default {
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}
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}
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.status-badge {
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width: var(--space-one);
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height: var(--space-one);
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margin-right: var(--space-micro);
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display: inline-block;
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border-radius: 50%;
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&__online {
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background: var(--g-400);
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}
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&__offline {
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background: var(--b-600);
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}
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&__busy {
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background: var(--y-700);
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}
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}
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.status-change {
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.dropdown-pane {
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top: -132px;
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@ -0,0 +1,29 @@
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<template>
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<div :class="`status-badge status-badge__${status}`" />
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</template>
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<script>
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export default {
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props: {
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status: { type: String, default: '' },
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},
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};
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</script>
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<style lang="scss" scoped>
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@import '~dashboard/assets/scss/variables';
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.status-badge {
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width: var(--space-one);
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height: var(--space-one);
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margin-right: var(--space-micro);
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display: inline-block;
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border-radius: 50%;
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&__online {
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background: var(--g-400);
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}
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&__offline {
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background: var(--b-600);
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}
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&__busy {
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background: var(--y-700);
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}
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}
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</style>
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@ -46,6 +46,14 @@
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@select="assignAgent"
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@remove="removeAgent"
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>
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<template slot="option" slot-scope="props">
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<div class="option__desc">
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<availability-status-badge
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:status="props.option.availability_status"
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/>
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<span class="option__title">{{ props.option.name }}</span>
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</div>
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</template>
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<span slot="noResult">{{ $t('AGENT_MGMT.SEARCH.NO_RESULTS') }}</span>
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</multiselect>
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</div>
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@ -57,11 +65,13 @@
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import { mapGetters } from 'vuex';
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import MoreActions from './MoreActions';
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import Thumbnail from '../Thumbnail';
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import AvailabilityStatusBadge from '../conversation/AvailabilityStatusBadge';
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export default {
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components: {
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MoreActions,
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Thumbnail,
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AvailabilityStatusBadge,
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},
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props: {
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@ -126,7 +136,6 @@ export default {
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bus.$emit('newToastMessage', this.$t('CONVERSATION.CHANGE_AGENT'));
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});
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},
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removeAgent() {},
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},
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};
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@ -142,4 +151,17 @@ export default {
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.conv-header {
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flex: 0 0 var(--space-jumbo);
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}
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.option__desc {
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display: flex;
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align-items: center;
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}
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.option__desc {
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&::v-deep .status-badge {
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margin-right: var(--space-small);
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min-width: 0;
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flex-shrink: 0;
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}
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}
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</style>
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@ -22,7 +22,17 @@
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selected-label=""
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:placeholder="$t('CONVERSATION_SIDEBAR.SELECT.PLACEHOLDER')"
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:allow-empty="true"
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>
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<template slot="option" slot-scope="props">
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<div class="option__desc">
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<availability-status-badge
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:status="props.option.availability_status"
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/>
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<span class="option__title">{{ props.option.name }}</span>
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</div>
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</template>
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<span slot="noResult">{{ $t('AGENT_MGMT.SEARCH.NO_RESULTS') }}</span>
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</multiselect>
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</div>
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<div class="multiselect-wrap--small">
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<label class="multiselect__label">
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:placeholder="$t('CONVERSATION_SIDEBAR.SELECT.PLACEHOLDER')"
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:allow-empty="true"
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/>
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<span slot="noResult">{{ $t('AGENT_MGMT.SEARCH.NO_RESULTS') }}</span>
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</div>
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</div>
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<div v-if="browser.browser_name" class="conversation--details">
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@ -111,6 +122,8 @@ import ContactDetailsItem from './ContactDetailsItem.vue';
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import ContactInfo from './contact/ContactInfo';
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import ConversationLabels from './labels/LabelBox.vue';
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import ContactCustomAttributes from './ContactCustomAttributes';
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import AvailabilityStatusBadge from 'dashboard/components/widgets/conversation/AvailabilityStatusBadge.vue';
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import flag from 'country-code-emoji';
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export default {
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@ -120,6 +133,7 @@ export default {
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ContactDetailsItem,
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ContactInfo,
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ConversationLabels,
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AvailabilityStatusBadge,
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},
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mixins: [alertMixin],
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props: {
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@ -350,4 +364,8 @@ export default {
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.multiselect__label {
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margin-bottom: var(--space-smaller);
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}
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.option__desc {
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display: flex;
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align-items: center;
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}
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</style>
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