diff --git a/app/javascript/dashboard/routes/dashboard/conversation/conversation.routes.js b/app/javascript/dashboard/routes/dashboard/conversation/conversation.routes.js
index 39b300554..d63de6cdf 100644
--- a/app/javascript/dashboard/routes/dashboard/conversation/conversation.routes.js
+++ b/app/javascript/dashboard/routes/dashboard/conversation/conversation.routes.js
@@ -140,5 +140,24 @@ export default {
         conversationType: 'unattended',
       }),
     },
+    {
+      path: frontendURL('accounts/:accountId/participating/conversations'),
+      name: 'conversation_participating',
+      roles: ['administrator', 'agent'],
+      component: ConversationView,
+      props: () => ({ conversationType: 'participating' }),
+    },
+    {
+      path: frontendURL(
+        'accounts/:accountId/participating/conversations/:conversationId'
+      ),
+      name: 'conversation_through_participating',
+      roles: ['administrator', 'agent'],
+      component: ConversationView,
+      props: route => ({
+        conversationId: route.params.conversationId,
+        conversationType: 'participating',
+      }),
+    },
   ],
 };