chore: Add message_echo listener for Facebook (#1192)

Co-authored-by: Sojan Jose <sojan@pepalo.com>

app/bot/facebook_bot.rb

@@ -19,4 +19,10 @@ class FacebookBot
     updater.perform
     Rails.logger.info "Human was online at #{delivery.at}"
   end
+
+  Bot.on :message_echo do |message|
+    Rails.logger.info "MESSAGE_ECHO #{message}"
+    response = ::Integrations::Facebook::MessageParser.new(message)
+    ::Integrations::Facebook::MessageCreator.new(response).perform
+  end
 end

app/builders/messages/facebook/message_builder.rb

@@ -10,8 +10,9 @@ class Messages::Facebook::MessageBuilder
   def initialize(response, inbox, outgoing_echo = false)
     @response = response
     @inbox = inbox
-    @sender_id = (outgoing_echo ? @response.recipient_id : @response.sender_id)
+    @outgoing_echo = outgoing_echo
-    @message_type = (outgoing_echo ? :outgoing : :incoming)
+    @sender_id = (@outgoing_echo ? @response.recipient_id : @response.sender_id)
+    @message_type = (@outgoing_echo ? :outgoing : :incoming)
   end
 
   def perform
@@ -120,7 +121,7 @@ class Messages::Facebook::MessageBuilder
       message_type: @message_type,
       content: response.content,
       source_id: response.identifier,
-      sender: contact
+      sender: @outgoing_echo ? nil : contact
     }
   end
 

app/models/channel/api.rb

@@ -17,6 +17,10 @@ class Channel::Api < ApplicationRecord
 
   has_one :inbox, as: :channel, dependent: :destroy
 
+  def name
+    'API'
+  end
+
   def has_24_hour_messaging_window?
     false
   end

app/models/channel/email.rb

@@ -26,6 +26,10 @@ class Channel::Email < ApplicationRecord
   has_one :inbox, as: :channel, dependent: :destroy
   before_validation :ensure_forward_to_address, on: :create
 
+  def name
+    'Email'
+  end
+
   def has_24_hour_messaging_window?
     false
   end

app/models/channel/facebook_page.rb

@@ -28,6 +28,10 @@ class Channel::FacebookPage < ApplicationRecord
   after_create_commit :subscribe
   before_destroy :unsubscribe
 
+  def name
+    'Facebook'
+  end
+
   def has_24_hour_messaging_window?
     true
   end

app/models/channel/twilio_sms.rb

@@ -30,11 +30,11 @@ class Channel::TwilioSms < ApplicationRecord
 
   has_one :inbox, as: :channel, dependent: :destroy
 
+  def name
+    medium == :sms ? 'Twilio SMS' : 'Whatsapp'
+  end
+
   def has_24_hour_messaging_window?
     true
   end
-
-  def name
-    'Twilio SMS'
-  end
 end

app/models/channel/twitter_profile.rb

@@ -26,6 +26,10 @@ class Channel::TwitterProfile < ApplicationRecord
 
   before_destroy :unsubscribe
 
+  def name
+    'Twitter'
+  end
+
   def has_24_hour_messaging_window?
     false
   end

app/models/channel/web_widget.rb

@@ -33,6 +33,10 @@ class Channel::WebWidget < ApplicationRecord
             2 => :emoji_picker,
             :column => 'feature_flags'
 
+  def name
+    'Website'
+  end
+
   def has_24_hour_messaging_window?
     false
   end

app/models/inbox.rb

@@ -66,6 +66,10 @@ class Inbox < ApplicationRecord
     channel.class.name.to_s == 'Channel::WebWidget'
   end
 
+  def inbox_type
+    channel.name
+  end
+
   def webhook_data
     {
       id: id,

lib/integrations/slack/send_on_slack_service.rb

@@ -32,7 +32,7 @@ class Integrations::Slack::SendOnSlackService < Base::SendOnChannelService
     if conversation.identifier.present?
       "#{private_indicator}#{message.content}"
     else
-      "*Inbox: #{message.inbox.name}* \n\n #{message.content}"
+      "*Inbox: #{message.inbox.name} [#{message.inbox.inbox_type}]* \n\n #{message.content}"
     end
   end
 
@@ -43,11 +43,12 @@ class Integrations::Slack::SendOnSlackService < Base::SendOnChannelService
   def send_message
     sender = message.sender
     sender_type = sender.class == Contact ? 'Contact' : 'Agent'
+    sender_name = sender.try(:name) ? "#{sender_type}: #{sender.try(:name)}" : sender_type
 
     @slack_message = slack_client.chat_postMessage(
       channel: hook.reference_id,
       text: message_content,
-      username: "#{sender_type}: #{sender.try(:name)}",
+      username: sender_name,
       thread_ts: conversation.identifier,
       icon_url: avatar_url(sender)
     )

spec/models/channel/facebook_page_spec.rb

@@ -3,10 +3,14 @@
 require 'rails_helper'
 
 RSpec.describe Channel::FacebookPage do
-  before { create(:channel_facebook_page) }
+  let(:channel) { create(:channel_facebook_page) }
 
   it { is_expected.to validate_presence_of(:account_id) }
   # it { is_expected.to validate_uniqueness_of(:page_id).scoped_to(:account_id) }
   it { is_expected.to belong_to(:account) }
   it { is_expected.to have_one(:inbox).dependent(:destroy) }
+
+  it 'has a valid name' do
+    expect(channel.name).to eq('Facebook')
+  end
 end

spec/models/inbox_spec.rb

@@ -69,13 +69,17 @@ RSpec.describe Inbox do
 
       it do
         expect(inbox.facebook?).to eq(true)
+        expect(inbox.inbox_type).to eq('Facebook')
       end
     end
 
     context 'when the channel type is not Channel::FacebookPage' do
       let(:channel_val) { Channel::WebWidget.new }
 
-      it { expect(inbox.facebook?).to eq(false) }
+      it do
+        expect(inbox.facebook?).to eq(false)
+        expect(inbox.inbox_type).to eq('Website')
+      end
     end
   end
 end