diff --git a/app/javascript/dashboard/routes/dashboard/conversation/search/SearchMessageItem.vue b/app/javascript/dashboard/routes/dashboard/conversation/search/SearchMessageItem.vue
index ee66d2646..172c8f250 100644
--- a/app/javascript/dashboard/routes/dashboard/conversation/search/SearchMessageItem.vue
+++ b/app/javascript/dashboard/routes/dashboard/conversation/search/SearchMessageItem.vue
@@ -64,11 +64,16 @@ export default {
   methods: {
     prepareContent(content = '') {
       const plainTextContent = this.getPlainText(content);
+      const escapedSearchTerm = this.escapeRegExp(this.searchTerm);
       return plainTextContent.replace(
-        new RegExp(`(${this.searchTerm})`, 'ig'),
+        new RegExp(`(${escapedSearchTerm})`, 'ig'),
         '<span class="searchkey--highlight">$1</span>'
       );
     },
+    // from https://developer.mozilla.org/en-US/docs/Web/JavaScript/Guide/Regular_Expressions#escaping
+    escapeRegExp(string) {
+      return string.replace(/[.*+?^${}()|[\]\\]/g, '\\$&');
+    },
   },
 };
 </script>