feat: Add native support for CSML in agent_bot API (#4913)

lib/csml_engine.rb

@@ -0,0 +1,52 @@
+class CsmlEngine
+  API_KEY_HEADER = 'X-Api-Key'.freeze
+
+  def initialize
+    @host_url = GlobalConfigService.load('CSML_BOT_HOST', '')
+    @api_key = GlobalConfigService.load('CSML_BOT_API_KEY', '')
+
+    raise ArgumentError, 'Missing Credentials' if @host_url.blank? || @api_key.blank?
+  end
+
+  def status
+    response = HTTParty.get("#{@host_url}/status")
+    process_response(response)
+  end
+
+  def run(bot, params)
+    payload = {
+      bot: bot,
+      event: {
+        request_id: SecureRandom.uuid,
+        client: params[:client],
+        payload: params[:payload],
+        metadata: params[:metadata],
+        ttl_duration: 4000
+      }
+    }
+    response = post('run', payload)
+    process_response(response)
+  end
+
+  def validate(bot)
+    response = post('validate', bot)
+    process_response(response)
+  end
+
+  private
+
+  def process_response(response)
+    return response.parsed_response if response.success?
+
+    { error: response.parsed_response, status: response.code }
+  end
+
+  def post(path, payload)
+    HTTParty.post(
+      "#{@host_url}/#{path}", {
+        headers: { API_KEY_HEADER => @api_key, 'Content-Type' => 'application/json' },
+        body: payload.to_json
+      }
+    )
+  end
+end