feat: Adds automation view for assigning an agent
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commit
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4 changed files with 29 additions and 8 deletions
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@ -97,8 +97,9 @@ export const generateConditionOptions = (options, key = 'id') => {
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});
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};
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export const getActionOptions = ({ teams, labels, type }) => {
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export const getActionOptions = ({ agents, teams, labels, type }) => {
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const actionsMap = {
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assign_agent: agents,
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assign_team: teams,
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send_email_to_team: teams,
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add_label: generateConditionOptions(labels, 'title'),
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@ -178,7 +179,7 @@ export const getDefaultConditions = eventName => {
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export const getDefaultActions = () => {
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return [
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{
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action_name: 'assign_team',
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action_name: 'assign_agent',
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action_params: [],
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},
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];
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@ -213,7 +214,7 @@ export const isCustomAttribute = (attrs, key) => {
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export const generateCustomAttributes = (
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conversationAttributes = [],
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contactAttribtues = [],
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contactAttributes = [],
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conversationlabel,
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contactlabel
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) => {
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@ -228,14 +229,14 @@ export const generateCustomAttributes = (
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...conversationAttributes
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);
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}
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if (contactAttribtues.length) {
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if (contactAttributes.length) {
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customAttributes.push(
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{
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key: `contact_custom_attribute`,
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name: contactlabel,
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disabled: true,
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},
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...contactAttribtues
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...contactAttributes
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);
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}
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return customAttributes;
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@ -250,8 +250,8 @@ export default {
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};
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},
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getActionDropdownValues(type) {
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const { labels, teams } = this;
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return getActionOptions({ labels, teams, type });
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const { agents, labels, teams } = this;
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return getActionOptions({ agents, labels, teams, type });
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},
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manifestCustomAttributes() {
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const conversationCustomAttributesRaw = this.$store.getters[
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@ -187,7 +187,7 @@ export default {
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],
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actions: [
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{
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action_name: 'assign_team',
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action_name: 'assign_agent',
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action_params: [],
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},
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],
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@ -30,6 +30,11 @@ export const AUTOMATIONS = {
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},
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],
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actions: [
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{
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key: 'assign_agent',
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name: 'Assign to agent',
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attributeI18nKey: 'ASSIGN_AGENT',
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},
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{
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key: 'assign_team',
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name: 'Assign a team',
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@ -129,6 +134,11 @@ export const AUTOMATIONS = {
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},
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],
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actions: [
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{
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key: 'assign_agent',
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name: 'Assign to agent',
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attributeI18nKey: 'ASSIGN_AGENT',
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},
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{
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key: 'assign_team',
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name: 'Assign a team',
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@ -241,6 +251,11 @@ export const AUTOMATIONS = {
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},
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],
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actions: [
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{
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key: 'assign_agent',
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name: 'Assign to agent',
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attributeI18nKey: 'ASSIGN_AGENT',
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},
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{
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key: 'assign_team',
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name: 'Assign a team',
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@ -311,6 +326,11 @@ export const AUTOMATION_RULE_EVENTS = [
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];
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export const AUTOMATION_ACTION_TYPES = [
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{
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key: 'assign_agent',
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label: 'Assign to agent',
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inputType: 'search_select',
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},
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{
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key: 'assign_team',
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label: 'Assign a team',
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