Merge branch 'release/1.7.1'

Gemfile

@@ -47,7 +47,7 @@ gem 'redis-rack-cache'
 gem 'dotenv-rails'
 gem 'foreman'
 gem 'puma'
-gem 'webpacker'
+gem 'webpacker', '~> 5.x'
 
 ##--- gems for authentication & authorization ---##
 gem 'devise'

Gemfile.lock

@@ -141,7 +141,7 @@ GEM
     coderay (1.1.3)
     coercible (1.0.0)
       descendants_tracker (~> 0.0.1)
-    concurrent-ruby (1.1.6)
+    concurrent-ruby (1.1.7)
     connection_pool (2.2.3)
     crack (0.4.3)
       safe_yaml (~> 1.0.0)
@@ -242,7 +242,7 @@ GEM
       mime-types (~> 3.0)
       multi_xml (>= 0.5.2)
     httpclient (2.8.3)
-    i18n (1.8.3)
+    i18n (1.8.5)
       concurrent-ruby (~> 1.0)
     ice_nine (0.11.2)
     inflecto (0.0.2)
@@ -304,7 +304,7 @@ GEM
     multipart-post (2.1.1)
     netrc (0.11.0)
     nio4r (2.5.2)
-    nokogiri (1.10.9)
+    nokogiri (1.10.10)
       mini_portile2 (~> 2.4.0)
     oauth (0.5.4)
     orm_adapter (0.5.0)
@@ -533,7 +533,7 @@ GEM
       addressable (>= 2.3.6)
       crack (>= 0.3.2)
       hashdiff (>= 0.4.0, < 2.0.0)
-    webpacker (5.1.1)
+    webpacker (5.2.1)
       activesupport (>= 5.2)
       rack-proxy (>= 0.6.1)
       railties (>= 5.2)
@@ -545,7 +545,7 @@ GEM
       websocket-extensions (>= 0.1.0)
     websocket-extensions (0.1.5)
     wisper (2.0.0)
-    zeitwerk (2.3.0)
+    zeitwerk (2.4.0)
 
 PLATFORMS
   ruby
@@ -625,7 +625,7 @@ DEPENDENCIES
   valid_email2
   web-console
   webmock
-  webpacker
+  webpacker (~> 5.x)
   webpush
   wisper (= 2.0.0)
 

README.md

@@ -23,40 +23,71 @@ ___
   <a href="https://discord.gg/cJXdrwS"><img src="https://img.shields.io/discord/647412545203994635" alt="Discord"></a>
 </p>
 
-![ChatUI progess](https://s3.us-west-2.amazonaws.com/gh-assets.chatwoot.com/chatwoot-dashboard-assets.png)
+<img src="https://s3.us-west-2.amazonaws.com/gh-assets.chatwoot.com/chatwoot-dashboard-assets.png" width="100%" alt="Chat dashboard"/>
-
-## Background
-
-Chatwoot is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support. The development of Chatwoot started in 2016. It failed to succeed as a business and eventually shut up shop in 2017. During 2019 #Hacktoberfest, the maintainers decided to make it opensource, instead of letting the code rust in a private repo. With a pleasant surprise, Chatwoot became a trending project on Hacker News and best of all, got lots of love from the community.
 
+Chatwoot is an open-source omnichannel customer support software. The development of Chatwoot started in 2016. It failed to succeed as a business and eventually shut up shop in 2017. During 2019 #Hacktoberfest, the maintainers decided to make it open-source, instead of letting the code rust in a private repo. With a pleasant surprise, Chatwoot became a trending project on Hacker News and best of all, got lots of love from the community.
 Now, a failed project is back on track and the prospects are looking great. The team is back to working on the project and this time, we are building it in the open. Thanks to the ideas and contributions from the community.
 
-## Documentation
+---
 
-Detailed documentation is available at [www.chatwoot.com/docs](https://www.chatwoot.com/docs).
+### Features
 
-You can find the quick setup docs [here](https://www.chatwoot.com/docs/quick-setup).
+Chatwoot gives an integrated view of conversations happening in different communication channels. 
 
-## Branching model
+It supports the following conversation channels:
+
+ - **Website**: Talk to your customers using our live chat widget and make use of our SDK to identify a user and provide contextual support.
+ - **Facebook**: Connect your Facebook pages and start replying to the direct messages to your page.
+ - **Twitter**: Connect your Twitter profiles and reply to direct messages or the tweets where you are mentioned.
+ - **Whatsapp**: Connect your Whatsapp business account and manage the conversation in Chatwoot
+ - **SMS**: Connect your Twilio SMS account and reply to the SMS queries in Chatwoot
+ - **API Channel**: Build custom communication channels using our API channel.
+ - **Email (beta)**: Forward all your email queries to Chatwoot and view it in our integrated dashboard.
+
+Other features include: 
+
+- **Multi-brand inboxes**: Manage multiple brands or pages using a single dashboard.
+- **Private notes**: Inter team communication is possible using private notes in a conversation.
+- **Canned responses (Saved replies)**: Improve the response rate by adding saved replies for frequently asked questions.
+- **Conversation Labels**: Use conversation labelling to create custom workflows.
+- **Auto assignment**: Chatwoot intelligently assigns a ticket to the agents who have access to the inbox depending on their availability and load.
+- **Conversation continuity**: If the user has provided an email address through the chat widget, Chatwoot would send an email to the customer under the agent name so that the user can continue the conversation over the email.
+- **Multi-lingual support**: Chatwoot supports 10+ languages.
+- **Powerful API & Webhooks**: Extend the capability of the software using Chatwoot’s webhooks and APIs.
+- **Integrations**: Chatwoot natively integrates with Slack right now. Manage your conversations in Slack without logging into the dashboard.
+
+---
+
+### Documentation
+
+Detailed documentation is available at [www.chatwoot.com/help-center](https://www.chatwoot.com/help-center).
+
+---
+
+### Branching model
 
 We use the [git-flow](https://nvie.com/posts/a-successful-git-branching-model/) branching model. The base branch is `develop`.
 If you are looking for a stable version, please use the `master` or tags labelled as `v1.x.x`. 
 
-## Heroku one-click deploy
+---
 
-Deploying chatwoot to heroku is a breeze. It's as simple as clicking this button:
+### Deployment
+
+#### Heroku one-click deploy
+
+Deploying Chatwoot to Heroku is a breeze. It's as simple as clicking this button:
 
 [![Deploy](https://www.herokucdn.com/deploy/button.svg)](https://heroku.com/deploy?template=https://github.com/chatwoot/chatwoot/tree/master)
 
-Follow this [link](https://www.chatwoot.com/docs/environment-variables) to understand setting the correct environment variables for the app to work with all the features. There might be breakages if you do not set the relevant environment variables. This applies to deploying the docker image as well.
+Follow this [link](https://www.chatwoot.com/docs/environment-variables) to understand setting the correct environment variables for the app to work with all the features. There might be breakages if you do not set the relevant environment variables.
 
-## Docker
+#### Other deployment options
 
-Follow our [docker development guide](https://www.chatwoot.com/docs/installation-guide-docker) to develop and debug the application using `docker-compose`.
+Please follow [deployment architecture guide](https://www.chatwoot.com/docs/deployment/architecture) to deploy with Docker or Caprover.
 
-Follow our [environment variables](https://www.chatwoot.com/docs/environment-variables/) guide to setup the environment for Docker.
+---
 
-## Contributors ✨
+### Contributors ✨
 
 Thanks goes to all these [wonderful people](https://www.chatwoot.com/docs/contributors):
 

app/actions/contact_identify_action.rb

@@ -33,7 +33,8 @@ class ContactIdentifyAction
   end
 
   def update_contact
-    @contact.update!(params.slice(:name, :email, :identifier))
+    custom_attributes = params[:custom_attributes] ? @contact.custom_attributes.merge(params[:custom_attributes]) : @contact.custom_attributes
+    @contact.update!(params.slice(:name, :email, :identifier).merge({ custom_attributes: custom_attributes }))
     ContactAvatarJob.perform_later(@contact, params[:avatar_url]) if params[:avatar_url].present?
   end
 

app/controllers/api/v1/accounts/agents_controller.rb

@@ -64,6 +64,6 @@ class Api::V1::Accounts::AgentsController < Api::V1::Accounts::BaseController
   end
 
   def agents
-    @agents ||= Current.account.users
+    @agents ||= Current.account.users.order_by_full_name
   end
 end

app/controllers/api/v1/accounts/contacts_controller.rb

@@ -12,14 +12,19 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
 
   def create
     ActiveRecord::Base.transaction do
-      @contact = Current.account.contacts.new(contact_create_params)
+      @contact = Current.account.contacts.new(contact_params)
       @contact.save!
       @contact_inbox = build_contact_inbox
     end
   end
 
   def update
-    @contact.update!(contact_params)
+    @contact.update!(contact_update_params)
+  rescue ActiveRecord::RecordInvalid => e
+    render json: {
+      message: e.record.errors.full_messages.join(', '),
+      contact: Contact.find_by(email: contact_params[:email])
+    }, status: :unprocessable_entity
   end
 
   def search
@@ -43,14 +48,21 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
   end
 
   def contact_params
-    params.require(:contact).permit(:name, :email, :phone_number)
+    params.require(:contact).permit(:name, :email, :phone_number, additional_attributes: {}, custom_attributes: {})
+  end
+
+  def contact_custom_attributes
+    return @contact.custom_attributes.merge(contact_params[:custom_attributes]) if contact_params[:custom_attributes]
+
+    @contact.custom_attributes
+  end
+
+  def contact_update_params
+    # we want the merged custom attributes not the original one
+    contact_params.except(:custom_attributes).merge({ custom_attributes: contact_custom_attributes })
   end
 
   def fetch_contact
     @contact = Current.account.contacts.find(params[:id])
   end
-
-  def contact_create_params
-    params.require(:contact).permit(:name, :email, :phone_number)
-  end
 end

app/controllers/api/v1/accounts/conversations_controller.rb

@@ -25,6 +25,11 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
     head :ok
   end
 
+  def transcript
+    ConversationReplyMailer.conversation_transcript(@conversation, params[:email])&.deliver_later if params[:email].present?
+    head :ok
+  end
+
   def toggle_status
     if params[:status]
       @conversation.status = params[:status]

app/controllers/api/v1/accounts/inboxes_controller.rb

@@ -4,7 +4,7 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
   before_action :check_authorization
 
   def index
-    @inboxes = policy_scope(Current.account.inboxes.order_by_id.includes(:channel, :avatar_attachment))
+    @inboxes = policy_scope(Current.account.inboxes.order_by_name.includes(:channel, :avatar_attachment))
   end
 
   def create

app/controllers/api/v1/widget/contacts_controller.rb

@@ -10,6 +10,6 @@ class Api::V1::Widget::ContactsController < Api::V1::Widget::BaseController
   private
 
   def permitted_params
-    params.permit(:website_token, :identifier, :email, :name, :avatar_url)
+    params.permit(:website_token, :identifier, :email, :name, :avatar_url, custom_attributes: {})
   end
 end

app/controllers/api/v1/widget/conversations_controller.rb

@@ -13,6 +13,16 @@ class Api::V1::Widget::ConversationsController < Api::V1::Widget::BaseController
     head :ok
   end
 
+  def transcript
+    if permitted_params[:email].present? && conversation.present?
+      ConversationReplyMailer.conversation_transcript(
+        conversation,
+        permitted_params[:email]
+      )&.deliver_later
+    end
+    head :ok
+  end
+
   def toggle_typing
     head :ok && return if conversation.nil?
 
@@ -32,6 +42,6 @@ class Api::V1::Widget::ConversationsController < Api::V1::Widget::BaseController
   end
 
   def permitted_params
-    params.permit(:id, :typing_status, :website_token)
+    params.permit(:id, :typing_status, :website_token, :email)
   end
 end

app/drops/user_drop.rb

@@ -1,2 +1,5 @@
 class UserDrop < BaseDrop
+  def available_name
+    @obj.try(:available_name)
+  end
 end

app/javascript/dashboard/api/inbox/conversation.js

@@ -53,6 +53,10 @@ class ConversationApi extends ApiClient {
       },
     });
   }
+
+  sendEmailTranscript({ conversationId, email }) {
+    return axios.post(`${this.url}/${conversationId}/transcript`, { email });
+  }
 }
 
 export default new ConversationApi();

app/javascript/dashboard/api/specs/inbox/conversation.spec.js

@@ -15,5 +15,6 @@ describe('#ConversationAPI', () => {
     expect(conversationAPI).toHaveProperty('toggleTyping');
     expect(conversationAPI).toHaveProperty('mute');
     expect(conversationAPI).toHaveProperty('meta');
+    expect(conversationAPI).toHaveProperty('sendEmailTranscript');
   });
 });

app/javascript/dashboard/assets/scss/_foundation-custom.scss

@@ -37,3 +37,9 @@ code {
     padding: $space-two;
   }
 }
+
+.text-truncate {
+  overflow: hidden;
+  text-overflow: ellipsis;
+  white-space: nowrap;
+}

app/javascript/dashboard/assets/scss/_foundation-settings.scss

@@ -347,7 +347,7 @@ $helptext-color: $header-color;
 $helptext-font-size: $font-size-small;
 $helptext-font-style: italic;
 $input-prefix-color: $header-color;
-$input-prefix-background: $light-gray;
+$input-prefix-background: var(--b-100);
 $input-prefix-border: 1px solid $color-border;
 $input-prefix-padding: 1rem;
 $form-label-color: $header-color;

app/javascript/dashboard/assets/scss/_helper-classes.scss

@@ -55,5 +55,17 @@
 input,
 textarea,
 select {
-  border-radius: 4px !important;
+  border-radius: var(--space-smaller) !important;
+}
+
+.input-group {
+  .input-group-label:first-child {
+    border-bottom-left-radius: var(--space-smaller);
+    border-top-left-radius: var(--space-smaller);
+  }
+
+  .input-group-field {
+    border-bottom-left-radius: 0 !important;
+    border-top-left-radius: 0 !important;
+  }
 }

app/javascript/dashboard/assets/scss/_mixins.scss

@@ -235,3 +235,12 @@ $spinner-before-border-color: rgba(255, 255, 255, 0.7);
   text-overflow: ellipsis;
   white-space: nowrap;
 }
+
+
+.justify-space-between {
+  justify-content: space-between;
+}
+
+.w-100 {
+  width: 100%;
+}

app/javascript/dashboard/assets/scss/widgets/_conv-header.scss

@@ -15,10 +15,9 @@
   .multiselect-box {
     @include flex;
     @include flex-align($x: justify, $y: middle);
-    @include margin(0 $space-small);
     @include border-light;
     border-radius: $space-smaller;
-    margin-right: $space-normal;
+    margin-right: var(--space-small);
 
     &::before {
       color: $medium-gray;

app/javascript/dashboard/components/buttons/Button.vue

@@ -0,0 +1,43 @@
+<template>
+  <button :type="type" class="button nice" :class="variant" @click="onClick">
+    <i
+      v-if="!isLoading && icon"
+      class="icon"
+      :class="buttonIconClass + ' ' + icon"
+    />
+    <spinner v-if="isLoading" />
+    <slot></slot>
+  </button>
+</template>
+
+<script>
+export default {
+  props: {
+    isLoading: {
+      type: Boolean,
+      default: false,
+    },
+    icon: {
+      type: String,
+      default: '',
+    },
+    buttonIconClass: {
+      type: String,
+      default: '',
+    },
+    type: {
+      type: String,
+      default: 'button',
+    },
+    variant: {
+      type: String,
+      default: 'primary',
+    },
+  },
+  methods: {
+    onClick(e) {
+      this.$emit('click', e);
+    },
+  },
+};
+</script>

app/javascript/dashboard/components/buttons/ResolveAction.vue

@@ -12,8 +12,6 @@
 </template>
 
 <script>
-/* eslint no-console: 0 */
-/* global bus */
 import { mapGetters } from 'vuex';
 import Spinner from 'shared/components/Spinner';
 import wootConstants from '../../constants';
@@ -22,7 +20,7 @@ export default {
   components: {
     Spinner,
   },
-  props: ['conversationId'],
+  props: { conversationId: { type: [String, Number], required: true } },
   data() {
     return {
       isLoading: false,
@@ -32,22 +30,19 @@ export default {
     ...mapGetters({
       currentChat: 'getSelectedChat',
     }),
+    isOpen() {
+      return this.currentChat.status === wootConstants.STATUS_TYPE.OPEN;
+    },
     currentStatus() {
-      const ButtonName =
+      return this.isOpen
-        this.currentChat.status === wootConstants.STATUS_TYPE.OPEN
+        ? this.$t('CONVERSATION.HEADER.RESOLVE_ACTION')
-          ? this.$t('CONVERSATION.HEADER.RESOLVE_ACTION')
+        : this.$t('CONVERSATION.HEADER.REOPEN_ACTION');
-          : this.$t('CONVERSATION.HEADER.REOPEN_ACTION');
-      return ButtonName;
     },
     buttonClass() {
-      return this.currentChat.status === wootConstants.STATUS_TYPE.OPEN
+      return this.isOpen ? 'success' : 'warning';
-        ? 'success'
-        : 'warning';
     },
     buttonIconClass() {
-      return this.currentChat.status === wootConstants.STATUS_TYPE.OPEN
+      return this.isOpen ? 'ion-checkmark' : 'ion-refresh';
-        ? 'ion-checkmark'
-        : 'ion-refresh';
     },
   },
   methods: {

app/javascript/dashboard/components/index.js

@@ -2,6 +2,7 @@
 /* eslint-env browser */
 import AvatarUploader from './widgets/forms/AvatarUploader.vue';
 import Bar from './widgets/chart/BarChart';
+import Button from './widgets/Button';
 import Code from './Code';
 import ColorPicker from './widgets/ColorPicker';
 import DeleteModal from './widgets/modal/DeleteModal.vue';
@@ -21,6 +22,7 @@ import Thumbnail from './widgets/Thumbnail.vue';
 const WootUIKit = {
   AvatarUploader,
   Bar,
+  Button,
   Code,
   ColorPicker,
   DeleteModal,

app/javascript/dashboard/components/widgets/Button.vue

@@ -0,0 +1,49 @@
+<template>
+  <button :type="type" class="button nice" :class="variant" @click="onClick">
+    <i
+      v-if="!isLoading && icon"
+      class="icon"
+      :class="buttonIconClass + ' ' + icon"
+    />
+    <spinner v-if="isLoading" />
+    <slot></slot>
+  </button>
+</template>
+
+<script>
+export default {
+  props: {
+    isLoading: {
+      type: Boolean,
+      default: false,
+    },
+    icon: {
+      type: String,
+      default: '',
+    },
+    buttonIconClass: {
+      type: String,
+      default: '',
+    },
+    type: {
+      type: String,
+      default: 'button',
+    },
+    variant: {
+      type: String,
+      default: 'primary',
+    },
+  },
+  methods: {
+    onClick(e) {
+      this.$emit('click', e);
+    },
+  },
+};
+</script>
+
+<style scoped>
+.icon {
+  font-size: var(--font-size-large) !important;
+}
+</style>

app/javascript/dashboard/components/widgets/conversation/CannedResponse.vue

@@ -87,11 +87,3 @@ export default {
   },
 };
 </script>
-
-<style lang="scss" scoped>
-.text-truncate {
-  white-space: nowrap;
-  overflow: hidden;
-  text-overflow: ellipsis;
-}
-</style>

app/javascript/dashboard/components/widgets/conversation/ConversationBox.vue

@@ -4,7 +4,7 @@
       v-if="currentChat.id"
       :inbox-id="inboxId"
       :is-contact-panel-open="isContactPanelOpen"
-      @contactPanelToggle="onToggleContactPanel"
+      @contact-panel-toggle="onToggleContactPanel"
     />
     <empty-state v-else />
   </div>
@@ -43,7 +43,7 @@ export default {
   },
   methods: {
     onToggleContactPanel() {
-      this.$emit('contactPanelToggle');
+      this.$emit('contact-panel-toggle');
     },
   },
 };

app/javascript/dashboard/components/widgets/conversation/ConversationHeader.vue

@@ -1,6 +1,6 @@
 <template>
   <div class="conv-header">
-    <div class="user">
+    <div v-if="!isContactPanelOpen" class="user">
       <Thumbnail
         :src="currentContact.thumbnail"
         size="40px"
@@ -14,13 +14,20 @@
         </h3>
         <button
           class="user--profile__button clear button small"
-          @click="$emit('contactPanelToggle')"
+          @click="$emit('contact-panel-toggle')"
         >
-          {{ viewProfileButtonLabel }}
+          {{
+            `${$t('CONVERSATION.HEADER.OPEN')} ${$t(
+              'CONVERSATION.HEADER.DETAILS'
+            )}`
+          }}
         </button>
       </div>
     </div>
-    <div class="flex-container">
+    <div
+      class="flex-container"
+      :class="{ 'justify-space-between w-100': isContactPanelOpen }"
+    >
       <div class="multiselect-box ion-headphone">
         <multiselect
           v-model="currentChat.meta.assignee"
@@ -38,24 +45,19 @@
           <span slot="noResult">{{ $t('AGENT_MGMT.SEARCH.NO_RESULTS') }}</span>
         </multiselect>
       </div>
-      <ResolveButton />
+      <more-actions :conversation-id="currentChat.id" />
     </div>
   </div>
 </template>
 <script>
-/* eslint no-console: 0 */
-/* eslint no-param-reassign: 0 */
-/* eslint no-shadow: 0 */
-/* global bus */
-
 import { mapGetters } from 'vuex';
+import MoreActions from './MoreActions';
 import Thumbnail from '../Thumbnail';
-import ResolveButton from '../../buttons/ResolveButton';
 
 export default {
   components: {
+    MoreActions,
     Thumbnail,
-    ResolveButton,
   },
 
   props: {
@@ -104,13 +106,6 @@ export default {
         ...this.agents,
       ];
     },
-    viewProfileButtonLabel() {
-      return `${
-        this.isContactPanelOpen
-          ? this.$t('CONVERSATION.HEADER.CLOSE')
-          : this.$t('CONVERSATION.HEADER.OPEN')
-      } ${this.$t('CONVERSATION.HEADER.DETAILS')}`;
-    },
   },
 
   methods: {

app/javascript/dashboard/components/widgets/conversation/EmailTranscriptModal.vue

@@ -0,0 +1,153 @@
+<template>
+  <woot-modal :show.sync="show" :on-close="onCancel">
+    <div class="column content-box">
+      <woot-modal-header
+        :header-title="$t('EMAIL_TRANSCRIPT.TITLE')"
+        :header-content="$t('EMAIL_TRANSCRIPT.DESC')"
+      />
+      <form @submit.prevent="onSubmit">
+        <div class="medium-12 columns">
+          <div v-if="currentChat.meta.sender && currentChat.meta.sender.email">
+            <input
+              id="contact"
+              v-model="selectedType"
+              type="radio"
+              name="selectedType"
+              value="contact"
+            />
+            <label for="contact">{{
+              $t('EMAIL_TRANSCRIPT.FORM.SEND_TO_CONTACT')
+            }}</label>
+          </div>
+          <div v-if="currentChat.meta.assignee">
+            <input
+              id="assignee"
+              v-model="selectedType"
+              type="radio"
+              name="selectedType"
+              value="assignee"
+            />
+            <label for="assignee">{{
+              $t('EMAIL_TRANSCRIPT.FORM.SEND_TO_AGENT')
+            }}</label>
+          </div>
+          <div>
+            <input
+              id="other_email_address"
+              v-model="selectedType"
+              type="radio"
+              name="selectedType"
+              value="other_email_address"
+            />
+            <label for="other_email_address">{{
+              $t('EMAIL_TRANSCRIPT.FORM.SEND_TO_OTHER_EMAIL_ADDRESS')
+            }}</label>
+          </div>
+          <div v-if="sentToOtherEmailAddress" class="medium-6 columns">
+            <label :class="{ error: $v.email.$error }">
+              <input
+                v-model.trim="email"
+                type="text"
+                :placeholder="$t('EMAIL_TRANSCRIPT.FORM.EMAIL.PLACEHOLDER')"
+                @input="$v.email.$touch"
+              />
+              <span v-if="$v.email.$error" class="message">
+                {{ $t('EMAIL_TRANSCRIPT.FORM.EMAIL.ERROR') }}
+              </span>
+            </label>
+          </div>
+        </div>
+        <div class="modal-footer">
+          <div class="medium-12 row">
+            <woot-submit-button
+              :button-text="$t('EMAIL_TRANSCRIPT.SUBMIT')"
+              :disabled="!isFormValid"
+            />
+            <button class="button clear" @click.prevent="onCancel">
+              {{ $t('EMAIL_TRANSCRIPT.CANCEL') }}
+            </button>
+          </div>
+        </div>
+      </form>
+    </div>
+  </woot-modal>
+</template>
+
+<script>
+import { required, minLength, email } from 'vuelidate/lib/validators';
+import alertMixin from 'shared/mixins/alertMixin';
+export default {
+  mixins: [alertMixin],
+  props: {
+    show: {
+      type: Boolean,
+      default: false,
+    },
+    currentChat: {
+      type: Object,
+      default: () => ({}),
+    },
+  },
+  data() {
+    return {
+      email: '',
+      selectedType: '',
+      isSubmitting: false,
+    };
+  },
+  validations: {
+    email: {
+      required,
+      email,
+      minLength: minLength(4),
+    },
+  },
+  computed: {
+    sentToOtherEmailAddress() {
+      return this.selectedType === 'other_email_address';
+    },
+    isFormValid() {
+      if (this.selectedType) {
+        if (this.sentToOtherEmailAddress) {
+          return !!this.email && !this.$v.email.$error;
+        }
+        return true;
+      }
+      return false;
+    },
+    selectedEmailAddress() {
+      const { meta } = this.currentChat;
+      switch (this.selectedType) {
+        case 'contact':
+          return meta.sender.email;
+        case 'assignee':
+          return meta.assignee.email;
+        case 'other_email_address':
+          return this.email;
+        default:
+          return '';
+      }
+    },
+  },
+  methods: {
+    onCancel() {
+      this.$emit('cancel');
+    },
+    async onSubmit() {
+      this.isSubmitting = false;
+      try {
+        await this.$store.dispatch('sendEmailTranscript', {
+          email: this.selectedEmailAddress,
+          conversationId: this.currentChat.id,
+        });
+        this.showAlert(this.$t('EMAIL_TRANSCRIPT.SEND_EMAIL_SUCCESS'));
+        this.onCancel();
+      } catch (error) {
+        this.showAlert(this.$t('EMAIL_TRANSCRIPT.SEND_EMAIL_ERROR'));
+      } finally {
+        this.isSubmitting = false;
+      }
+    },
+  },
+};
+</script>

app/javascript/dashboard/components/widgets/conversation/MessagesView.vue

@@ -3,7 +3,7 @@
     <conversation-header
       :chat="currentChat"
       :is-contact-panel-open="isContactPanelOpen"
-      @contactPanelToggle="onToggleContactPanel"
+      @contact-panel-toggle="onToggleContactPanel"
     />
     <div v-if="!currentChat.can_reply" class="banner messenger-policy--banner">
       <span>
@@ -238,7 +238,7 @@ export default {
       this.conversationPanel.scrollTop = this.conversationPanel.scrollHeight;
     },
     onToggleContactPanel() {
-      this.$emit('contactPanelToggle');
+      this.$emit('contact-panel-toggle');
     },
     setScrollParams() {
       this.heightBeforeLoad = this.conversationPanel.scrollHeight;

app/javascript/dashboard/components/widgets/conversation/MoreActions.vue

@@ -0,0 +1,129 @@
+<template>
+  <div class="flex-container actions--container">
+    <resolve-action
+      :conversation-id="currentChat.id"
+      :status="currentChat.status"
+    />
+    <woot-button
+      class="success more--button"
+      icon="ion-more"
+      :class="buttonClass"
+      @click="toggleConversationActions"
+    />
+    <div
+      v-if="showConversationActions"
+      v-on-clickaway="hideConversationActions"
+      class="dropdown-pane"
+      :class="{ 'dropdown-pane--open': showConversationActions }"
+    >
+      <button
+        v-if="!currentChat.muted"
+        class="button small clear row nice alert small-6 action--button"
+        @click="mute"
+      >
+        <i class="icon ion-volume-mute" />
+        <span>{{ $t('CONTACT_PANEL.MUTE_CONTACT') }}</span>
+      </button>
+      <button
+        class="button small clear row nice small-6 action--button"
+        @click="toggleEmailActionsModal"
+      >
+        <i class="icon ion-ios-copy" />
+        {{ $t('CONTACT_PANEL.SEND_TRANSCRIPT') }}
+      </button>
+    </div>
+    <email-transcript-modal
+      v-if="showEmailActionsModal"
+      :show="showEmailActionsModal"
+      :current-chat="currentChat"
+      @cancel="toggleEmailActionsModal"
+    />
+  </div>
+</template>
+<script>
+import { mapGetters } from 'vuex';
+import { mixin as clickaway } from 'vue-clickaway';
+import alertMixin from 'shared/mixins/alertMixin';
+import EmailTranscriptModal from './EmailTranscriptModal';
+import ResolveAction from '../../buttons/ResolveAction';
+import wootConstants from '../../../constants';
+
+export default {
+  components: {
+    EmailTranscriptModal,
+    ResolveAction,
+  },
+  mixins: [alertMixin, clickaway],
+  data() {
+    return {
+      showConversationActions: false,
+      showEmailActionsModal: false,
+    };
+  },
+  computed: {
+    ...mapGetters({
+      currentChat: 'getSelectedChat',
+    }),
+
+    buttonClass() {
+      return this.currentChat.status !== wootConstants.STATUS_TYPE.OPEN
+        ? 'warning'
+        : 'success';
+    },
+  },
+  methods: {
+    mute() {
+      this.$store.dispatch('muteConversation', this.currentChat.id);
+      this.showAlert(this.$t('CONTACT_PANEL.MUTED_SUCCESS'));
+      this.toggleConversationActions();
+    },
+    toggleEmailActionsModal() {
+      this.showEmailActionsModal = !this.showEmailActionsModal;
+      this.hideConversationActions();
+    },
+    toggleConversationActions() {
+      this.showConversationActions = !this.showConversationActions;
+    },
+    hideConversationActions() {
+      this.showConversationActions = false;
+    },
+  },
+};
+</script>
+<style scoped lang="scss">
+.more--button {
+  align-items: center;
+  display: flex;
+  margin-left: var(--space-smaller);
+  padding: var(--space-small);
+}
+
+.actions--container {
+  position: relative;
+}
+
+.dropdown-pane {
+  right: 0;
+  top: 48px;
+  border: 1px solid var(--s-100);
+  border-radius: var(--space-smaller);
+  width: auto;
+}
+
+.dropdown-pane--open {
+  display: block;
+  visibility: visible;
+}
+
+.action--button {
+  display: flex;
+  align-items: center;
+  width: 100%;
+  padding: var(--space-small) 0;
+
+  .icon {
+    margin-right: var(--space-small);
+    min-width: var(--space-normal);
+  }
+}
+</style>

app/javascript/dashboard/components/widgets/forms/AvatarUploader.vue

@@ -25,6 +25,7 @@ export default {
       default: '',
     },
   },
+  watch: {},
   methods: {
     handleImageUpload(event) {
       const [file] = event.target.files;

app/javascript/dashboard/i18n/index.js

@@ -1,31 +1,63 @@
+import ar from './locale/ar';
 import ca from './locale/ca';
+import cs from './locale/cs';
+import da from './locale/da';
 import de from './locale/de';
 import el from './locale/el';
 import en from './locale/en';
 import es from './locale/es';
+import fa from './locale/fa';
+import fi from './locale/fi';
 import fr from './locale/fr';
-import nl from './locale/nl';
+import hi from './locale/hi';
+import hu from './locale/hu';
+import it from './locale/it';
+import ja from './locale/ja';
+import ko from './locale/ko';
 import ml from './locale/ml';
+import nl from './locale/nl';
+import pl from './locale/pl';
 import pt from './locale/pt';
 import pt_BR from './locale/pt_BR';
 import ro from './locale/ro';
-import fa from './locale/fa';
+import ru from './locale/ru';
+import sk from './locale/sk';
+import sv from './locale/sv';
 import ta from './locale/ta';
-import it from './locale/it';
+import tr from './locale/tr';
+import uk from './locale/uk';
+import vi from './locale/vi';
+import zh from './locale/zh';
 
 export default {
+  ar,
   ca,
+  cs,
+  da,
   de,
   el,
   en,
   es,
-  fr,
-  nl,
-  ml,
-  pt_BR,
-  pt,
-  ro,
   fa,
-  ta,
+  fi,
+  fr,
+  hi,
+  hu,
   it,
+  ja,
+  ko,
+  ml,
+  nl,
+  pl,
+  pt,
+  pt_BR,
+  ro,
+  ru,
+  sk,
+  sv,
+  ta,
+  tr,
+  uk,
+  vi,
+  zh,
 };

app/javascript/dashboard/i18n/locale/ar/chatlist.json

@@ -45,6 +45,10 @@
       {
         "TEXT": "مغلقة",
         "VALUE": "resolved"
+      },
+      {
+        "TEXT": "Bot",
+        "VALUE": "bot"
       }
     ],
     "ATTACHMENTS": {
@@ -72,6 +76,9 @@
         "ICON": "ion-link",
         "CONTENT": "قام بمشاركة رابط"
       }
-    }
+    },
+    "RECEIVED_VIA_EMAIL": "Received via email",
+    "VIEW_TWEET_IN_TWITTER": "View tweet in Twitter",
+    "REPLY_TO_TWEET": "Reply to this tweet"
   }
 }

app/javascript/dashboard/i18n/locale/ar/contact.json

@@ -9,6 +9,9 @@
       "NO_RECORDS_FOUND": "لا توجد محادثات سابقة مرتبطة بجهة الاتصال هذه.",
       "TITLE": "المحادثات السابقة"
     },
+    "CUSTOM_ATTRIBUTES": {
+      "TITLE": "Custom Attributes"
+    },
     "LABELS": {
       "TITLE": "وسوم المحادثة",
       "MODAL": {
@@ -23,7 +26,9 @@
       "NO_LABELS_TO_ADD": "لا يوجد وسوم في الحساب.",
       "NO_AVAILABLE_LABELS": "لا يوجد وسوم مضافة لهذه المحادثة."
     },
-    "MUTE_CONTACT": "كتم جهة الاتصال",
+    "MUTE_CONTACT": "Mute Conversation",
+    "MUTED_SUCCESS": "This conversation is muted for 6 hours",
+    "SEND_TRANSCRIPT": "Send Transcript",
     "EDIT_LABEL": "تعديل"
   }
 }

app/javascript/dashboard/i18n/locale/ar/conversation.json

@@ -9,6 +9,11 @@
     "CLICK_HERE": "اضغط هنا",
     "LOADING_INBOXES": "جار تحميل صناديق الوارد",
     "LOADING_CONVERSATIONS": "جاري تحميل المحادثات",
+    "CANNOT_REPLY": "You cannot reply due to",
+    "24_HOURS_WINDOW": "24 hour message window restriction",
+    "LAST_INCOMING_TWEET": "You are replying to the last incoming tweet",
+    "REPLYING_TO": "You are replying to:",
+    "REMOVE_SELECTION": "Remove Selection",
     "DOWNLOAD": "تنزيل",
     "HEADER": {
       "RESOLVE_ACTION": "إغلاق المحادثة",
@@ -31,5 +36,22 @@
     "VISIBLE_TO_AGENTS": "ملاحظة خاصة: مرئية فقط لأعضاء فريق العمل والموظفين",
     "CHANGE_STATUS": "تم تغيير حالة المحادثة",
     "CHANGE_AGENT": "تم تغيير الموظف الذي تم إحالة المحادثة إليه"
+  },
+  "EMAIL_TRANSCRIPT": {
+    "TITLE": "Send conversation transcript",
+    "DESC": "Send a copy of the conversation transcript to the specified email address",
+    "SUBMIT": "إرسال",
+    "CANCEL": "إلغاء",
+    "SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
+    "SEND_EMAIL_ERROR": "حدث خطأ، الرجاء المحاولة مرة أخرى",
+    "FORM": {
+      "SEND_TO_CONTACT": "Send the transcript to the customer",
+      "SEND_TO_AGENT": "Send the transcript of the assigned agent",
+      "SEND_TO_OTHER_EMAIL_ADDRESS": "Send the transcript to another email address",
+      "EMAIL": {
+        "PLACEHOLDER": "Enter an email address",
+        "ERROR": "الرجاء إدخال عنوان بريد إلكتروني صحيح"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/ar/generalSettings.json

@@ -24,8 +24,8 @@
         "ERROR": ""
       },
       "DOMAIN": {
-        "LABEL": "الدومين",
+        "LABEL": "Incoming Email Domain",
-        "PLACEHOLDER": "نطاق موقعك الإلكتروني",
+        "PLACEHOLDER": "The domain where you will receive the emails",
         "ERROR": ""
       },
       "SUPPORT_EMAIL": {
@@ -33,14 +33,9 @@
         "PLACEHOLDER": "عنوان البريد الإلكتروني الخاص باستقبال رسائل الدعم الفني",
         "ERROR": ""
       },
-      "ENABLE_DOMAIN_EMAIL": {
+      "FEATURES": {
-        "LABEL": "تفعيل دومين البريد الإلكتروني",
+        "INBOUND_EMAIL_ENABLED": "Conversation continuity with emails is enabled for your account.",
-        "PLACEHOLDER": "تفعيل خيار تعيين دومين مخصص لعنوان البريد الإلكتروني",
+        "CUSTOM_EMAIL_DOMAIN_ENABLED": "You can receive emails in your custom domain now."
-        "ERROR": "",
-        "OPTIONS": {
-          "ENABLED": "مفعل",
-          "DISABLED": "معطّل"
-        }
       }
     }
   }

app/javascript/dashboard/i18n/locale/ar/inboxMgmt.json

@@ -115,6 +115,43 @@
           "ERROR_MESSAGE": "تعذر تكوين المصادقة بواسطة بيانات الاعتماد الخاصة بحسابك على Twilio، يرجى المحاولة مرة أخرى"
         }
       },
+      "API_CHANNEL": {
+        "TITLE": "API Channel",
+        "DESC": "Integrate with API channel and start supporting your customers.",
+        "CHANNEL_NAME": {
+          "LABEL": "اسم القناة",
+          "PLACEHOLDER": "الرجاء إدخال اسم القناة",
+          "ERROR": "هذا الحقل مطلوب"
+        },
+        "WEBHOOK_URL": {
+          "LABEL": "رابط Webhook",
+          "SUBTITLE": "Configure the URL where you want to recieve callbacks on events.",
+          "PLACEHOLDER": "رابط Webhook"
+        },
+        "SUBMIT_BUTTON": "Create API Channel",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to save the api channel"
+        }
+      },
+      "EMAIL_CHANNEL": {
+        "TITLE": "Email Channel",
+        "DESC": "Integrate you email inbox.",
+        "CHANNEL_NAME": {
+          "LABEL": "اسم القناة",
+          "PLACEHOLDER": "الرجاء إدخال اسم القناة",
+          "ERROR": "هذا الحقل مطلوب"
+        },
+        "EMAIL": {
+          "LABEL": "البريد الإلكتروني",
+          "SUBTITLE": "Email where your customers sends you support tickets",
+          "PLACEHOLDER": "البريد الإلكتروني"
+        },
+        "SUBMIT_BUTTON": "Create Email Channel",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to save the email channel"
+        },
+        "FINISH_MESSAGE": "Start forwarding your emails to the following email address."
+      },
       "AUTH": {
         "TITLE": "القنوات",
         "DESC": "ندعم حالياً تثبيت برنامج الدردشة المباشرة على موقعك وربط صفحات الفيس بوك وحسابات تويتر. جار العمل على دعم المزيد من المنصات الأخرى مثل واتساب، و البريد الإلكتروني، و تلغرام و لاين، والتي ستكون متاحة قريباً."
@@ -175,7 +212,17 @@
         "ERROR_MESSAGE": "تعذر حذف قناة التواصل. الرجاء المحاولة مرة أخرى لاحقاً."
       }
     },
+    "TABS": {
+      "SETTINGS": "الإعدادات",
+      "COLLABORATORS": "Collaborators",
+      "CONFIGURATION": "Configuration"
+    },
     "SETTINGS": "الإعدادات",
+    "FEATURES": {
+      "LABEL": "Features",
+      "DISPLAY_FILE_PICKER": "Display file picker on the widget",
+      "DISPLAY_EMOJI_PICKER": "Display emoji picker on the widget"
+    },
     "SETTINGS_POPUP": {
       "MESSENGER_HEADING": "كود \"الماسنجر\"",
       "MESSENGER_SUB_HEAD": "ضع هذا الكود داخل وسم الـ body في موقعك",

app/javascript/dashboard/i18n/locale/ar/settings.json

@@ -44,24 +44,29 @@
         "LABEL": "صورة الملف الشخصي"
       },
       "NAME": {
-        "LABEL": "الاسم الخاص بك",
+        "LABEL": "Your full name",
-        "ERROR": "الرجاء إدخال اسم صالح",
+        "ERROR": "Please enter a valid full name",
-        "PLACEHOLDER": "الرجاء إدخال اسمك، سيتم عرض هذا في المحادثات"
+        "PLACEHOLDER": "Please enter your full name"
+      },
+      "DISPLAY_NAME": {
+        "LABEL": "Display name",
+        "ERROR": "Please enter a valid display name",
+        "PLACEHOLDER": "Please enter a display name, this would be displayed in conversations"
       },
       "AVAILABILITY": {
         "LABEL": "Availability",
         "STATUSES_LIST": [
           {
-            "value": "online",
+            "value": "متصل",
-            "label": "Online"
+            "label": "متصل"
           },
           {
-            "value": "busy",
+            "value": "مشغول",
-            "label": "Busy"
+            "label": "مشغول"
           },
           {
-            "value": "offline",
+            "value": "غير متصل",
-            "label": "Offline"
+            "label": "غير متصل"
           }
         ]
       },
@@ -122,5 +127,21 @@
     "INTEGRATIONS": "خيارات الربط",
     "ACCOUNT_SETTINGS": "إعدادات الحساب",
     "LABELS": "الوسوم"
+  },
+  "CREATE_ACCOUNT": {
+    "NEW_ACCOUNT": "New Account",
+    "SELECTOR_SUBTITLE": "Create a new account",
+    "API": {
+      "SUCCESS_MESSAGE": "Account created successfully",
+      "EXIST_MESSAGE": "Account already exists",
+      "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "اسم الحساب",
+        "PLACEHOLDER": "مؤسسة Wayne"
+      },
+      "SUBMIT": "إرسال"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/ca/chatlist.json

@@ -45,6 +45,10 @@
       {
         "TEXT": "Resoltes",
         "VALUE": "resolved"
+      },
+      {
+        "TEXT": "Bot",
+        "VALUE": "bot"
       }
     ],
     "ATTACHMENTS": {
@@ -72,6 +76,9 @@
         "ICON": "ion-link",
         "CONTENT": "ha compartit una URL"
       }
-    }
+    },
+    "RECEIVED_VIA_EMAIL": "Received via email",
+    "VIEW_TWEET_IN_TWITTER": "View tweet in Twitter",
+    "REPLY_TO_TWEET": "Reply to this tweet"
   }
 }

app/javascript/dashboard/i18n/locale/ca/contact.json

@@ -9,6 +9,9 @@
       "NO_RECORDS_FOUND": "No hi han converses prèvies associades a aquest contacte.",
       "TITLE": "Converses prèvies"
     },
+    "CUSTOM_ATTRIBUTES": {
+      "TITLE": "Custom Attributes"
+    },
     "LABELS": {
       "TITLE": "Etiquetes de converses",
       "MODAL": {
@@ -23,7 +26,9 @@
       "NO_LABELS_TO_ADD": "There are no more labels defined in the account.",
       "NO_AVAILABLE_LABELS": "There are no labels added to this conversation."
     },
-    "MUTE_CONTACT": "Mute Contact",
+    "MUTE_CONTACT": "Mute Conversation",
+    "MUTED_SUCCESS": "This conversation is muted for 6 hours",
+    "SEND_TRANSCRIPT": "Send Transcript",
     "EDIT_LABEL": "Edita"
   }
 }

app/javascript/dashboard/i18n/locale/ca/conversation.json

@@ -9,6 +9,11 @@
     "CLICK_HERE": "Clica aquí",
     "LOADING_INBOXES": "S'estan carregant les safates d'entrada",
     "LOADING_CONVERSATIONS": "S'estan carregant les converses",
+    "CANNOT_REPLY": "You cannot reply due to",
+    "24_HOURS_WINDOW": "24 hour message window restriction",
+    "LAST_INCOMING_TWEET": "You are replying to the last incoming tweet",
+    "REPLYING_TO": "You are replying to:",
+    "REMOVE_SELECTION": "Remove Selection",
     "DOWNLOAD": "Descarrega",
     "HEADER": {
       "RESOLVE_ACTION": "Resoldre",
@@ -31,5 +36,22 @@
     "VISIBLE_TO_AGENTS": "Nota privada: Només és visible per tu i el vostre equip",
     "CHANGE_STATUS": "Estat de la conversa canviat",
     "CHANGE_AGENT": "Assignació de la conversa canviat"
+  },
+  "EMAIL_TRANSCRIPT": {
+    "TITLE": "Send conversation transcript",
+    "DESC": "Send a copy of the conversation transcript to the specified email address",
+    "SUBMIT": "Envia",
+    "CANCEL": "Cancel·la",
+    "SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
+    "SEND_EMAIL_ERROR": "There was an error, please try again",
+    "FORM": {
+      "SEND_TO_CONTACT": "Send the transcript to the customer",
+      "SEND_TO_AGENT": "Send the transcript of the assigned agent",
+      "SEND_TO_OTHER_EMAIL_ADDRESS": "Send the transcript to another email address",
+      "EMAIL": {
+        "PLACEHOLDER": "Enter an email address",
+        "ERROR": "Introduïu una adreça de correu electrònic vàlida"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/ca/generalSettings.json

@@ -24,8 +24,8 @@
         "ERROR": ""
       },
       "DOMAIN": {
-        "LABEL": "Domain",
+        "LABEL": "Incoming Email Domain",
-        "PLACEHOLDER": "Your website domain",
+        "PLACEHOLDER": "The domain where you will receive the emails",
         "ERROR": ""
       },
       "SUPPORT_EMAIL": {
@@ -33,14 +33,9 @@
         "PLACEHOLDER": "Your company's support email",
         "ERROR": ""
       },
-      "ENABLE_DOMAIN_EMAIL": {
+      "FEATURES": {
-        "LABEL": "Enable domain email",
+        "INBOUND_EMAIL_ENABLED": "Conversation continuity with emails is enabled for your account.",
-        "PLACEHOLDER": "Enable the custom domain email",
+        "CUSTOM_EMAIL_DOMAIN_ENABLED": "You can receive emails in your custom domain now."
-        "ERROR": "",
-        "OPTIONS": {
-          "ENABLED": "Habilita",
-          "DISABLED": "Inhabilita"
-        }
       }
     }
   }

app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json

@@ -115,6 +115,43 @@
           "ERROR_MESSAGE": "No hem pogut autenticar les credencials de Twilio, prova de nou"
         }
       },
+      "API_CHANNEL": {
+        "TITLE": "API Channel",
+        "DESC": "Integrate with API channel and start supporting your customers.",
+        "CHANNEL_NAME": {
+          "LABEL": "Nom del canal",
+          "PLACEHOLDER": "Introduïu el nom del canal",
+          "ERROR": "Aquest camp és obligatori"
+        },
+        "WEBHOOK_URL": {
+          "LABEL": "URL del webhook",
+          "SUBTITLE": "Configure the URL where you want to recieve callbacks on events.",
+          "PLACEHOLDER": "URL del webhook"
+        },
+        "SUBMIT_BUTTON": "Create API Channel",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to save the api channel"
+        }
+      },
+      "EMAIL_CHANNEL": {
+        "TITLE": "Email Channel",
+        "DESC": "Integrate you email inbox.",
+        "CHANNEL_NAME": {
+          "LABEL": "Nom del canal",
+          "PLACEHOLDER": "Introduïu el nom del canal",
+          "ERROR": "Aquest camp és obligatori"
+        },
+        "EMAIL": {
+          "LABEL": "Correu electrònic",
+          "SUBTITLE": "Email where your customers sends you support tickets",
+          "PLACEHOLDER": "Correu electrònic"
+        },
+        "SUBMIT_BUTTON": "Create Email Channel",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to save the email channel"
+        },
+        "FINISH_MESSAGE": "Start forwarding your emails to the following email address."
+      },
       "AUTH": {
         "TITLE": "Canals",
         "DESC": "Actualment estan suportats widgets de xat en directe per a llocs web, pàgines de Facebook i perfils de Twitter. Estem treballant en més plataformes com Whatsapp, correu electrònic, Telegram i Line, que estaran disponibles en breu."
@@ -175,7 +212,17 @@
         "ERROR_MESSAGE": "No s'ha pogut eliminar la safata d'entrada. Torneu-ho a provar més endavant."
       }
     },
+    "TABS": {
+      "SETTINGS": "Configuracions",
+      "COLLABORATORS": "Collaborators",
+      "CONFIGURATION": "Configuration"
+    },
     "SETTINGS": "Configuracions",
+    "FEATURES": {
+      "LABEL": "Features",
+      "DISPLAY_FILE_PICKER": "Display file picker on the widget",
+      "DISPLAY_EMOJI_PICKER": "Display emoji picker on the widget"
+    },
     "SETTINGS_POPUP": {
       "MESSENGER_HEADING": "Script del missatger",
       "MESSENGER_SUB_HEAD": "Col·loca aquest botó dins de l'etiqueta body",

app/javascript/dashboard/i18n/locale/ca/settings.json

@@ -44,9 +44,14 @@
         "LABEL": "Imatge del Perfil"
       },
       "NAME": {
-        "LABEL": "El teu nom",
+        "LABEL": "Your full name",
-        "ERROR": "Introduïu un nom vàlid",
+        "ERROR": "Please enter a valid full name",
-        "PLACEHOLDER": "Introdueix el teu nom, serà mostrat a les converses"
+        "PLACEHOLDER": "Please enter your full name"
+      },
+      "DISPLAY_NAME": {
+        "LABEL": "Display name",
+        "ERROR": "Please enter a valid display name",
+        "PLACEHOLDER": "Please enter a display name, this would be displayed in conversations"
       },
       "AVAILABILITY": {
         "LABEL": "Availability",
@@ -122,5 +127,21 @@
     "INTEGRATIONS": "Integracions",
     "ACCOUNT_SETTINGS": "Account Settings",
     "LABELS": "Labels"
+  },
+  "CREATE_ACCOUNT": {
+    "NEW_ACCOUNT": "New Account",
+    "SELECTOR_SUBTITLE": "Create a new account",
+    "API": {
+      "SUCCESS_MESSAGE": "Account created successfully",
+      "EXIST_MESSAGE": "Account already exists",
+      "ERROR_MESSAGE": "No s'ha pogut connectar amb el servidor Woot. Torna-ho a provar més endavant"
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "Nom del compte",
+        "PLACEHOLDER": "Wayne Enterprises"
+      },
+      "SUBMIT": "Envia"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/cs/chatlist.json

@@ -45,6 +45,10 @@
       {
         "TEXT": "Vyřešeno",
         "VALUE": "resolved"
+      },
+      {
+        "TEXT": "Bot",
+        "VALUE": "bot"
       }
     ],
     "ATTACHMENTS": {
@@ -72,6 +76,9 @@
         "ICON": "ion-link",
         "CONTENT": "sdílel URL"
       }
-    }
+    },
+    "RECEIVED_VIA_EMAIL": "Received via email",
+    "VIEW_TWEET_IN_TWITTER": "View tweet in Twitter",
+    "REPLY_TO_TWEET": "Reply to this tweet"
   }
 }

app/javascript/dashboard/i18n/locale/cs/contact.json

@@ -9,6 +9,9 @@
       "NO_RECORDS_FOUND": "K tomuto kontaktu nejsou přiřazeny žádné předchozí konverzace.",
       "TITLE": "Předchozí konverzace"
     },
+    "CUSTOM_ATTRIBUTES": {
+      "TITLE": "Custom Attributes"
+    },
     "LABELS": {
       "TITLE": "Štítky konverzace",
       "MODAL": {
@@ -23,7 +26,9 @@
       "NO_LABELS_TO_ADD": "There are no more labels defined in the account.",
       "NO_AVAILABLE_LABELS": "There are no labels added to this conversation."
     },
-    "MUTE_CONTACT": "Mute Contact",
+    "MUTE_CONTACT": "Mute Conversation",
+    "MUTED_SUCCESS": "This conversation is muted for 6 hours",
+    "SEND_TRANSCRIPT": "Send Transcript",
     "EDIT_LABEL": "Upravit"
   }
 }

app/javascript/dashboard/i18n/locale/cs/conversation.json

@@ -9,6 +9,11 @@
     "CLICK_HERE": "Klikněte zde",
     "LOADING_INBOXES": "Načítání krabic",
     "LOADING_CONVERSATIONS": "Načítání konverzací",
+    "CANNOT_REPLY": "You cannot reply due to",
+    "24_HOURS_WINDOW": "24 hour message window restriction",
+    "LAST_INCOMING_TWEET": "You are replying to the last incoming tweet",
+    "REPLYING_TO": "You are replying to:",
+    "REMOVE_SELECTION": "Remove Selection",
     "DOWNLOAD": "Stáhnout",
     "HEADER": {
       "RESOLVE_ACTION": "Vyřešit",
@@ -31,5 +36,22 @@
     "VISIBLE_TO_AGENTS": "Soukromá poznámka: Viditelné pouze pro vás a váš tým",
     "CHANGE_STATUS": "Stav konverzace byl změněn",
     "CHANGE_AGENT": "Konverzace pověřená osoba změněna"
+  },
+  "EMAIL_TRANSCRIPT": {
+    "TITLE": "Send conversation transcript",
+    "DESC": "Send a copy of the conversation transcript to the specified email address",
+    "SUBMIT": "Odeslat",
+    "CANCEL": "Zrušit",
+    "SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
+    "SEND_EMAIL_ERROR": "There was an error, please try again",
+    "FORM": {
+      "SEND_TO_CONTACT": "Send the transcript to the customer",
+      "SEND_TO_AGENT": "Send the transcript of the assigned agent",
+      "SEND_TO_OTHER_EMAIL_ADDRESS": "Send the transcript to another email address",
+      "EMAIL": {
+        "PLACEHOLDER": "Enter an email address",
+        "ERROR": "Zadejte prosím platnou e-mailovou adresu"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/cs/generalSettings.json

@@ -24,8 +24,8 @@
         "ERROR": ""
       },
       "DOMAIN": {
-        "LABEL": "Domain",
+        "LABEL": "Incoming Email Domain",
-        "PLACEHOLDER": "Your website domain",
+        "PLACEHOLDER": "The domain where you will receive the emails",
         "ERROR": ""
       },
       "SUPPORT_EMAIL": {
@@ -33,14 +33,9 @@
         "PLACEHOLDER": "Your company's support email",
         "ERROR": ""
       },
-      "ENABLE_DOMAIN_EMAIL": {
+      "FEATURES": {
-        "LABEL": "Enable domain email",
+        "INBOUND_EMAIL_ENABLED": "Conversation continuity with emails is enabled for your account.",
-        "PLACEHOLDER": "Enable the custom domain email",
+        "CUSTOM_EMAIL_DOMAIN_ENABLED": "You can receive emails in your custom domain now."
-        "ERROR": "",
-        "OPTIONS": {
-          "ENABLED": "Povoleno",
-          "DISABLED": "Zakázáno"
-        }
       }
     }
   }

app/javascript/dashboard/i18n/locale/cs/inboxMgmt.json

@@ -115,6 +115,43 @@
           "ERROR_MESSAGE": "Nebyli jsme schopni ověřit přihlašovací údaje Twilia, zkuste to prosím znovu"
         }
       },
+      "API_CHANNEL": {
+        "TITLE": "API Channel",
+        "DESC": "Integrate with API channel and start supporting your customers.",
+        "CHANNEL_NAME": {
+          "LABEL": "Název kanálu",
+          "PLACEHOLDER": "Zadejte název kanálu",
+          "ERROR": "Toto pole je povinné"
+        },
+        "WEBHOOK_URL": {
+          "LABEL": "URL webového háčku",
+          "SUBTITLE": "Configure the URL where you want to recieve callbacks on events.",
+          "PLACEHOLDER": "URL webového háčku"
+        },
+        "SUBMIT_BUTTON": "Create API Channel",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to save the api channel"
+        }
+      },
+      "EMAIL_CHANNEL": {
+        "TITLE": "Email Channel",
+        "DESC": "Integrate you email inbox.",
+        "CHANNEL_NAME": {
+          "LABEL": "Název kanálu",
+          "PLACEHOLDER": "Zadejte název kanálu",
+          "ERROR": "Toto pole je povinné"
+        },
+        "EMAIL": {
+          "LABEL": "E-mailová adresa",
+          "SUBTITLE": "Email where your customers sends you support tickets",
+          "PLACEHOLDER": "E-mailová adresa"
+        },
+        "SUBMIT_BUTTON": "Create Email Channel",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to save the email channel"
+        },
+        "FINISH_MESSAGE": "Start forwarding your emails to the following email address."
+      },
       "AUTH": {
         "TITLE": "Kanály",
         "DESC": "V současné době podporujeme jako platformu widgety živého chatu, Facebook stránky a Twitter profily. Máme více platforem jako Whatsapp, Email, Telegram a Line v dílech, což bude brzy ven."
@@ -175,7 +212,17 @@
         "ERROR_MESSAGE": "Nelze odstranit doručenou poštu. Opakujte akci později."
       }
     },
+    "TABS": {
+      "SETTINGS": "Nastavení",
+      "COLLABORATORS": "Collaborators",
+      "CONFIGURATION": "Configuration"
+    },
     "SETTINGS": "Nastavení",
+    "FEATURES": {
+      "LABEL": "Features",
+      "DISPLAY_FILE_PICKER": "Display file picker on the widget",
+      "DISPLAY_EMOJI_PICKER": "Display emoji picker on the widget"
+    },
     "SETTINGS_POPUP": {
       "MESSENGER_HEADING": "Messenger skript",
       "MESSENGER_SUB_HEAD": "Umístěte toto tlačítko dovnitř vašeho tělesného štítku",

app/javascript/dashboard/i18n/locale/cs/settings.json

@@ -44,9 +44,14 @@
         "LABEL": "Profil obrázek"
       },
       "NAME": {
-        "LABEL": "Vaše jméno",
+        "LABEL": "Your full name",
-        "ERROR": "Zadejte prosím platný název",
+        "ERROR": "Please enter a valid full name",
-        "PLACEHOLDER": "Zadejte prosím Vaše jméno, bude zobrazeno v konverzacích"
+        "PLACEHOLDER": "Please enter your full name"
+      },
+      "DISPLAY_NAME": {
+        "LABEL": "Display name",
+        "ERROR": "Please enter a valid display name",
+        "PLACEHOLDER": "Please enter a display name, this would be displayed in conversations"
       },
       "AVAILABILITY": {
         "LABEL": "Availability",
@@ -122,5 +127,21 @@
     "INTEGRATIONS": "Integrace",
     "ACCOUNT_SETTINGS": "Account Settings",
     "LABELS": "Labels"
+  },
+  "CREATE_ACCOUNT": {
+    "NEW_ACCOUNT": "New Account",
+    "SELECTOR_SUBTITLE": "Create a new account",
+    "API": {
+      "SUCCESS_MESSAGE": "Account created successfully",
+      "EXIST_MESSAGE": "Account already exists",
+      "ERROR_MESSAGE": "Nelze se připojit k Woot serveru, opakujte akci později"
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "Název účtu",
+        "PLACEHOLDER": "Wayne podniky"
+      },
+      "SUBMIT": "Odeslat"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/da/chatlist.json

@@ -45,6 +45,10 @@
       {
         "TEXT": "Resolved",
         "VALUE": "resolved"
+      },
+      {
+        "TEXT": "Bot",
+        "VALUE": "bot"
       }
     ],
     "ATTACHMENTS": {
@@ -72,6 +76,9 @@
         "ICON": "ion-link",
         "CONTENT": "has shared a url"
       }
-    }
+    },
+    "RECEIVED_VIA_EMAIL": "Received via email",
+    "VIEW_TWEET_IN_TWITTER": "View tweet in Twitter",
+    "REPLY_TO_TWEET": "Reply to this tweet"
   }
 }

app/javascript/dashboard/i18n/locale/da/contact.json

@@ -9,6 +9,9 @@
       "NO_RECORDS_FOUND": "There are no previous conversations associated to this contact.",
       "TITLE": "Previous Conversations"
     },
+    "CUSTOM_ATTRIBUTES": {
+      "TITLE": "Custom Attributes"
+    },
     "LABELS": {
       "TITLE": "Conversation Labels",
       "MODAL": {
@@ -23,7 +26,9 @@
       "NO_LABELS_TO_ADD": "There are no more labels defined in the account.",
       "NO_AVAILABLE_LABELS": "There are no labels added to this conversation."
     },
-    "MUTE_CONTACT": "Mute Contact",
+    "MUTE_CONTACT": "Mute Conversation",
+    "MUTED_SUCCESS": "This conversation is muted for 6 hours",
+    "SEND_TRANSCRIPT": "Send Transcript",
     "EDIT_LABEL": "Edit"
   }
 }

app/javascript/dashboard/i18n/locale/da/conversation.json

@@ -9,6 +9,11 @@
     "CLICK_HERE": "Click here",
     "LOADING_INBOXES": "Loading inboxes",
     "LOADING_CONVERSATIONS": "Loading Conversations",
+    "CANNOT_REPLY": "You cannot reply due to",
+    "24_HOURS_WINDOW": "24 hour message window restriction",
+    "LAST_INCOMING_TWEET": "You are replying to the last incoming tweet",
+    "REPLYING_TO": "You are replying to:",
+    "REMOVE_SELECTION": "Remove Selection",
     "DOWNLOAD": "Download",
     "HEADER": {
       "RESOLVE_ACTION": "Resolve",
@@ -31,5 +36,22 @@
     "VISIBLE_TO_AGENTS": "Private Note: Only visible to you and your team",
     "CHANGE_STATUS": "Conversation status changed",
     "CHANGE_AGENT": "Conversation Assignee changed"
+  },
+  "EMAIL_TRANSCRIPT": {
+    "TITLE": "Send conversation transcript",
+    "DESC": "Send a copy of the conversation transcript to the specified email address",
+    "SUBMIT": "Submit",
+    "CANCEL": "Cancel",
+    "SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
+    "SEND_EMAIL_ERROR": "There was an error, please try again",
+    "FORM": {
+      "SEND_TO_CONTACT": "Send the transcript to the customer",
+      "SEND_TO_AGENT": "Send the transcript of the assigned agent",
+      "SEND_TO_OTHER_EMAIL_ADDRESS": "Send the transcript to another email address",
+      "EMAIL": {
+        "PLACEHOLDER": "Enter an email address",
+        "ERROR": "Please enter a valid email address"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/da/generalSettings.json

@@ -24,8 +24,8 @@
         "ERROR": ""
       },
       "DOMAIN": {
-        "LABEL": "Domain",
+        "LABEL": "Incoming Email Domain",
-        "PLACEHOLDER": "Your website domain",
+        "PLACEHOLDER": "The domain where you will receive the emails",
         "ERROR": ""
       },
       "SUPPORT_EMAIL": {
@@ -33,14 +33,9 @@
         "PLACEHOLDER": "Your company's support email",
         "ERROR": ""
       },
-      "ENABLE_DOMAIN_EMAIL": {
+      "FEATURES": {
-        "LABEL": "Enable domain email",
+        "INBOUND_EMAIL_ENABLED": "Conversation continuity with emails is enabled for your account.",
-        "PLACEHOLDER": "Enable the custom domain email",
+        "CUSTOM_EMAIL_DOMAIN_ENABLED": "You can receive emails in your custom domain now."
-        "ERROR": "",
-        "OPTIONS": {
-          "ENABLED": "Enabled",
-          "DISABLED": "Disabled"
-        }
       }
     }
   }

app/javascript/dashboard/i18n/locale/da/inboxMgmt.json

@@ -115,6 +115,43 @@
           "ERROR_MESSAGE": "We were not able to authenticate Twilio credentials, please try again"
         }
       },
+      "API_CHANNEL": {
+        "TITLE": "API Channel",
+        "DESC": "Integrate with API channel and start supporting your customers.",
+        "CHANNEL_NAME": {
+          "LABEL": "Channel Name",
+          "PLACEHOLDER": "Please enter a channel name",
+          "ERROR": "This field is required"
+        },
+        "WEBHOOK_URL": {
+          "LABEL": "Webhook URL",
+          "SUBTITLE": "Configure the URL where you want to recieve callbacks on events.",
+          "PLACEHOLDER": "Webhook URL"
+        },
+        "SUBMIT_BUTTON": "Create API Channel",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to save the api channel"
+        }
+      },
+      "EMAIL_CHANNEL": {
+        "TITLE": "Email Channel",
+        "DESC": "Integrate you email inbox.",
+        "CHANNEL_NAME": {
+          "LABEL": "Channel Name",
+          "PLACEHOLDER": "Please enter a channel name",
+          "ERROR": "This field is required"
+        },
+        "EMAIL": {
+          "LABEL": "Email",
+          "SUBTITLE": "Email where your customers sends you support tickets",
+          "PLACEHOLDER": "Email"
+        },
+        "SUBMIT_BUTTON": "Create Email Channel",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to save the email channel"
+        },
+        "FINISH_MESSAGE": "Start forwarding your emails to the following email address."
+      },
       "AUTH": {
         "TITLE": "Channels",
         "DESC": "Currently we support Website live chat widgets, Facebook Pages and Twitter profiles as platforms. We have more platforms like Whatsapp, Email, Telegram and Line in the works, which will be out soon."
@@ -175,7 +212,17 @@
         "ERROR_MESSAGE": "Could not delete inbox. Please try again later."
       }
     },
+    "TABS": {
+      "SETTINGS": "Settings",
+      "COLLABORATORS": "Collaborators",
+      "CONFIGURATION": "Configuration"
+    },
     "SETTINGS": "Settings",
+    "FEATURES": {
+      "LABEL": "Features",
+      "DISPLAY_FILE_PICKER": "Display file picker on the widget",
+      "DISPLAY_EMOJI_PICKER": "Display emoji picker on the widget"
+    },
     "SETTINGS_POPUP": {
       "MESSENGER_HEADING": "Messenger Script",
       "MESSENGER_SUB_HEAD": "Place this button inside your body tag",

app/javascript/dashboard/i18n/locale/da/settings.json

@@ -44,9 +44,14 @@
         "LABEL": "Profile Image"
       },
       "NAME": {
-        "LABEL": "Your name",
+        "LABEL": "Your full name",
-        "ERROR": "Please enter a valid name",
+        "ERROR": "Please enter a valid full name",
-        "PLACEHOLDER": "Please enter your name, this would be displayed in conversations"
+        "PLACEHOLDER": "Please enter your full name"
+      },
+      "DISPLAY_NAME": {
+        "LABEL": "Display name",
+        "ERROR": "Please enter a valid display name",
+        "PLACEHOLDER": "Please enter a display name, this would be displayed in conversations"
       },
       "AVAILABILITY": {
         "LABEL": "Availability",
@@ -122,5 +127,21 @@
     "INTEGRATIONS": "Integrations",
     "ACCOUNT_SETTINGS": "Account Settings",
     "LABELS": "Labels"
+  },
+  "CREATE_ACCOUNT": {
+    "NEW_ACCOUNT": "New Account",
+    "SELECTOR_SUBTITLE": "Create a new account",
+    "API": {
+      "SUCCESS_MESSAGE": "Account created successfully",
+      "EXIST_MESSAGE": "Account already exists",
+      "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "Account Name",
+        "PLACEHOLDER": "Wayne Enterprises"
+      },
+      "SUBMIT": "Submit"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/de/chatlist.json

@@ -45,6 +45,10 @@
       {
         "TEXT": "Gelöst",
         "VALUE": "resolved"
+      },
+      {
+        "TEXT": "Bot",
+        "VALUE": "bot"
       }
     ],
     "ATTACHMENTS": {
@@ -72,6 +76,9 @@
         "ICON": "ion-link",
         "CONTENT": "hat eine URL geteilt"
       }
-    }
+    },
+    "RECEIVED_VIA_EMAIL": "Received via email",
+    "VIEW_TWEET_IN_TWITTER": "View tweet in Twitter",
+    "REPLY_TO_TWEET": "Reply to this tweet"
   }
 }

app/javascript/dashboard/i18n/locale/de/contact.json

@@ -9,6 +9,9 @@
       "NO_RECORDS_FOUND": "Es sind keine vorherigen Gespräche mit diesem Kontakt verbunden.",
       "TITLE": "Vorherige Gespräche"
     },
+    "CUSTOM_ATTRIBUTES": {
+      "TITLE": "Custom Attributes"
+    },
     "LABELS": {
       "TITLE": "Konversationsetiketten",
       "MODAL": {
@@ -23,7 +26,9 @@
       "NO_LABELS_TO_ADD": "There are no more labels defined in the account.",
       "NO_AVAILABLE_LABELS": "There are no labels added to this conversation."
     },
-    "MUTE_CONTACT": "Mute Contact",
+    "MUTE_CONTACT": "Mute Conversation",
+    "MUTED_SUCCESS": "This conversation is muted for 6 hours",
+    "SEND_TRANSCRIPT": "Send Transcript",
     "EDIT_LABEL": "Bearbeiten"
   }
 }

app/javascript/dashboard/i18n/locale/de/conversation.json

@@ -9,6 +9,11 @@
     "CLICK_HERE": "Hier klicken",
     "LOADING_INBOXES": "Posteingänge laden",
     "LOADING_CONVERSATIONS": "Gespräche laden",
+    "CANNOT_REPLY": "You cannot reply due to",
+    "24_HOURS_WINDOW": "24 hour message window restriction",
+    "LAST_INCOMING_TWEET": "You are replying to the last incoming tweet",
+    "REPLYING_TO": "You are replying to:",
+    "REMOVE_SELECTION": "Remove Selection",
     "DOWNLOAD": "Herunterladen",
     "HEADER": {
       "RESOLVE_ACTION": "Fall schließen",
@@ -31,5 +36,22 @@
     "VISIBLE_TO_AGENTS": "Privater Hinweis: Nur für Sie und Ihr Team sichtbar",
     "CHANGE_STATUS": "Gesprächsstatus geändert",
     "CHANGE_AGENT": "Konversationsempfänger geändert"
+  },
+  "EMAIL_TRANSCRIPT": {
+    "TITLE": "Send conversation transcript",
+    "DESC": "Send a copy of the conversation transcript to the specified email address",
+    "SUBMIT": "Einreichen",
+    "CANCEL": "Stornieren",
+    "SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
+    "SEND_EMAIL_ERROR": "There was an error, please try again",
+    "FORM": {
+      "SEND_TO_CONTACT": "Send the transcript to the customer",
+      "SEND_TO_AGENT": "Send the transcript of the assigned agent",
+      "SEND_TO_OTHER_EMAIL_ADDRESS": "Send the transcript to another email address",
+      "EMAIL": {
+        "PLACEHOLDER": "Enter an email address",
+        "ERROR": "Bitte geben Sie eine gültige E-Mail-Adresse ein"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/de/generalSettings.json

@@ -24,8 +24,8 @@
         "ERROR": ""
       },
       "DOMAIN": {
-        "LABEL": "Domain",
+        "LABEL": "Incoming Email Domain",
-        "PLACEHOLDER": "Your website domain",
+        "PLACEHOLDER": "The domain where you will receive the emails",
         "ERROR": ""
       },
       "SUPPORT_EMAIL": {
@@ -33,14 +33,9 @@
         "PLACEHOLDER": "Your company's support email",
         "ERROR": ""
       },
-      "ENABLE_DOMAIN_EMAIL": {
+      "FEATURES": {
-        "LABEL": "Enable domain email",
+        "INBOUND_EMAIL_ENABLED": "Conversation continuity with emails is enabled for your account.",
-        "PLACEHOLDER": "Enable the custom domain email",
+        "CUSTOM_EMAIL_DOMAIN_ENABLED": "You can receive emails in your custom domain now."
-        "ERROR": "",
-        "OPTIONS": {
-          "ENABLED": "Aktiviert",
-          "DISABLED": "Behindert"
-        }
       }
     }
   }

app/javascript/dashboard/i18n/locale/de/inboxMgmt.json

@@ -115,6 +115,43 @@
           "ERROR_MESSAGE": "Wir konnten die Twilio-Anmeldeinformationen nicht authentifizieren. Bitte versuchen Sie es erneut"
         }
       },
+      "API_CHANNEL": {
+        "TITLE": "API Channel",
+        "DESC": "Integrate with API channel and start supporting your customers.",
+        "CHANNEL_NAME": {
+          "LABEL": "Kanal Name",
+          "PLACEHOLDER": "Bitte geben Sie einen Kanalnamen ein",
+          "ERROR": "Dieses Feld wird benötigt"
+        },
+        "WEBHOOK_URL": {
+          "LABEL": "Webhook-URL",
+          "SUBTITLE": "Configure the URL where you want to recieve callbacks on events.",
+          "PLACEHOLDER": "Webhook-URL"
+        },
+        "SUBMIT_BUTTON": "Create API Channel",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to save the api channel"
+        }
+      },
+      "EMAIL_CHANNEL": {
+        "TITLE": "Email Channel",
+        "DESC": "Integrate you email inbox.",
+        "CHANNEL_NAME": {
+          "LABEL": "Kanal Name",
+          "PLACEHOLDER": "Bitte geben Sie einen Kanalnamen ein",
+          "ERROR": "Dieses Feld wird benötigt"
+        },
+        "EMAIL": {
+          "LABEL": "Email",
+          "SUBTITLE": "Email where your customers sends you support tickets",
+          "PLACEHOLDER": "Email"
+        },
+        "SUBMIT_BUTTON": "Create Email Channel",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to save the email channel"
+        },
+        "FINISH_MESSAGE": "Start forwarding your emails to the following email address."
+      },
       "AUTH": {
         "TITLE": "Kanäle",
         "DESC": "Derzeit unterstützen wir Website-Live-Chat-Widgets, Facebook-Seiten und Twitter-Profile als Plattformen. Wir haben weitere Plattformen wie WhatsApp, Email, Telegram und Line in Arbeit, die bald veröffentlicht werden."
@@ -175,7 +212,17 @@
         "ERROR_MESSAGE": "Posteingang konnte nicht gelöscht werden. Bitte versuchen Sie es später noch einmal."
       }
     },
+    "TABS": {
+      "SETTINGS": "die Einstellungen",
+      "COLLABORATORS": "Collaborators",
+      "CONFIGURATION": "Configuration"
+    },
     "SETTINGS": "die Einstellungen",
+    "FEATURES": {
+      "LABEL": "Features",
+      "DISPLAY_FILE_PICKER": "Display file picker on the widget",
+      "DISPLAY_EMOJI_PICKER": "Display emoji picker on the widget"
+    },
     "SETTINGS_POPUP": {
       "MESSENGER_HEADING": "Messenger-Skript",
       "MESSENGER_SUB_HEAD": "Platzieren Sie diese Schaltfläche in Ihrem Body-Tag",

app/javascript/dashboard/i18n/locale/de/settings.json

@@ -48,6 +48,11 @@
         "ERROR": "Bitte geben Sie einen gültigen Namen ein",
         "PLACEHOLDER": "Bitte geben Sie Ihren Namen ein, dies wird in Gesprächen angezeigt"
       },
+      "DISPLAY_NAME": {
+        "LABEL": "Display name",
+        "ERROR": "Please enter a valid display name",
+        "PLACEHOLDER": "Please enter a display name, this would be displayed in conversations"
+      },
       "AVAILABILITY": {
         "LABEL": "Availability",
         "STATUSES_LIST": [
@@ -122,5 +127,21 @@
     "INTEGRATIONS": "Integrationen",
     "ACCOUNT_SETTINGS": "Kontoeinstellungen",
     "LABELS": "Labels"
+  },
+  "CREATE_ACCOUNT": {
+    "NEW_ACCOUNT": "New Account",
+    "SELECTOR_SUBTITLE": "Create a new account",
+    "API": {
+      "SUCCESS_MESSAGE": "Account created successfully",
+      "EXIST_MESSAGE": "Account already exists",
+      "ERROR_MESSAGE": "Es konnte keine Verbindung zum Woot Server hergestellt werden. Bitte versuchen Sie es später erneut"
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "Kontobezeichnung",
+        "PLACEHOLDER": "Wayne Enterprises"
+      },
+      "SUBMIT": "Einreichen"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/el/chatlist.json

@@ -45,6 +45,10 @@
       {
         "TEXT": "Επιλυθείσες",
         "VALUE": "resolved"
+      },
+      {
+        "TEXT": "Bot",
+        "VALUE": "bot"
       }
     ],
     "ATTACHMENTS": {
@@ -72,6 +76,9 @@
         "ICON": "ion-link",
         "CONTENT": "έχει μοιράσει ένα σύνδεσμο"
       }
-    }
+    },
+    "RECEIVED_VIA_EMAIL": "Παραλήφθηκε από email",
+    "VIEW_TWEET_IN_TWITTER": "Προβολή του tweet στο Twitter",
+    "REPLY_TO_TWEET": "Απάντηση στο tweet"
   }
 }

app/javascript/dashboard/i18n/locale/el/contact.json

@@ -9,6 +9,9 @@
       "NO_RECORDS_FOUND": "Δεν υπάρχουν προηγούμενες συνομιλίες που σχετίζονται με αυτήν την επαφή.",
       "TITLE": "Προηγούμενες συνομιλίες"
     },
+    "CUSTOM_ATTRIBUTES": {
+      "TITLE": "Προσαρμοζόμενες Ιδιότητες"
+    },
     "LABELS": {
       "TITLE": "Ετικέτες συνομιλίας",
       "MODAL": {
@@ -23,7 +26,9 @@
       "NO_LABELS_TO_ADD": "Δεν υπάρχουν άλλες ετικέτες στον λογαριασμό.",
       "NO_AVAILABLE_LABELS": "Δεν υπάρχουν προστεθεί ετικέτες στην συνομιλία."
     },
-    "MUTE_CONTACT": "Παύση (Mute)",
+    "MUTE_CONTACT": "Σίγαση Συνομιλίας",
+    "MUTED_SUCCESS": "Η συνομιλία είναι σε σίγαση (mute) για 6 ώρες",
+    "SEND_TRANSCRIPT": "Αποστολή μεταγραφής",
     "EDIT_LABEL": "Επεξεργασία"
   }
 }

app/javascript/dashboard/i18n/locale/el/conversation.json

@@ -9,6 +9,11 @@
     "CLICK_HERE": "Πατήστε εδώ",
     "LOADING_INBOXES": "Φόρτωση εισερχομένων",
     "LOADING_CONVERSATIONS": "Φόρτωση Συζητήσεων",
+    "CANNOT_REPLY": "Δεν μπορείτε να απαντήσετε εξαιτίας",
+    "24_HOURS_WINDOW": "του περιορισμού των 24 ωρών",
+    "LAST_INCOMING_TWEET": "Απαντάτε στο τελευταίο εισερχόμενο tweet",
+    "REPLYING_TO": "Απαντάτε στο:",
+    "REMOVE_SELECTION": "Διαγραφή Επιλογής",
     "DOWNLOAD": "Κατέβασμα",
     "HEADER": {
       "RESOLVE_ACTION": "Επίλυση",
@@ -31,5 +36,22 @@
     "VISIBLE_TO_AGENTS": "Ιδιωτική Σημείωση: Ορατή μόνο σε σας και την ομάδα σας",
     "CHANGE_STATUS": "Η κατάσταση της συνομιλίας άλλαξε",
     "CHANGE_AGENT": "Η εκπροσώπηση για την συνομιλία άλλαξε"
+  },
+  "EMAIL_TRANSCRIPT": {
+    "TITLE": "Στείλτε την μεταγραφή της σινομιλίας",
+    "DESC": "Στείλτε ένα αντίγραφο της συνομιλίας στην διεύθυνση email",
+    "SUBMIT": "Καταχώρηση",
+    "CANCEL": "Άκυρο",
+    "SEND_EMAIL_SUCCESS": "Η μεταγραφή της συνομιλίας έχει αποσταλεί επιτυχώς",
+    "SEND_EMAIL_ERROR": "Υπήρξε ένα σφάλμα, παρακαλώ προσπαθήστε ξανά",
+    "FORM": {
+      "SEND_TO_CONTACT": "Στείλτε το αντίγραφο στον πελάτη",
+      "SEND_TO_AGENT": "Στείλε το αντίγραφο στον αντιστοιχισμένο πράκτορα",
+      "SEND_TO_OTHER_EMAIL_ADDRESS": "Στείλε το αντίγραφο σε άλλη διεύθυνση email",
+      "EMAIL": {
+        "PLACEHOLDER": "Συμπληρώστε μια διεύθυνση email",
+        "ERROR": "Παρακαλώ εισάγετε μια έγκυρη διεύθυνση email"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/el/generalSettings.json

@@ -24,8 +24,8 @@
         "ERROR": ""
       },
       "DOMAIN": {
-        "LABEL": "Domain",
+        "LABEL": "Τομέας (domain) του εισερχόμενου email",
-        "PLACEHOLDER": "Το domain της ιστοσελίδας σας",
+        "PLACEHOLDER": "Ο τομέας στον οποίο θα λαμβάνετε τα emails",
         "ERROR": ""
       },
       "SUPPORT_EMAIL": {
@@ -33,14 +33,9 @@
         "PLACEHOLDER": "To email υποστήριξης της εταιρίας σας",
         "ERROR": ""
       },
-      "ENABLE_DOMAIN_EMAIL": {
+      "FEATURES": {
-        "LABEL": "Ενεργοποίηση emai του domain",
+        "INBOUND_EMAIL_ENABLED": "Η συνέχεια της συνομιλίας με emails έχει ενεργοποιηθεί για τον λογαριασμό.",
-        "PLACEHOLDER": "Ενεργοποιήση του custom domain email",
+        "CUSTOM_EMAIL_DOMAIN_ENABLED": "Τώρα μπορείτε να λαμβάνετε emails στον τομέα (domain) σας."
-        "ERROR": "",
-        "OPTIONS": {
-          "ENABLED": "Ενεργό",
-          "DISABLED": "Ανενεργό"
-        }
       }
     }
   }

app/javascript/dashboard/i18n/locale/el/inboxMgmt.json

@@ -115,6 +115,43 @@
           "ERROR_MESSAGE": "Δεν ήταν δυνατή η πιστοποίηση των διαπιστευτηρίων Twilio. Δοκιμάστε ξανά"
         }
       },
+      "API_CHANNEL": {
+        "TITLE": "Κανάλι API",
+        "DESC": "Ενσωματώστε ένα κανάλι APΙ και ξεκινήσετε την υποστήριξη των πελατών σας.",
+        "CHANNEL_NAME": {
+          "LABEL": "Όνομα καναλιού",
+          "PLACEHOLDER": "Παρακαλώ εισάγετε ένα όνομα καναλιού",
+          "ERROR": "Το πεδίο είναι απαραίτητο"
+        },
+        "WEBHOOK_URL": {
+          "LABEL": "Σύνδεσμος Webhook",
+          "SUBTITLE": "Ρυθμίστε το url το οποίο θα λαμβάνει callbacks όταν κάτι συμβαίνει.",
+          "PLACEHOLDER": "Σύνδεσμος Webhook"
+        },
+        "SUBMIT_BUTTON": "Δημιουργία API Καναλιού",
+        "API": {
+          "ERROR_MESSAGE": "Δεν είμαστε σε θέση να αποθηκεύσουμε το API κανάλι"
+        }
+      },
+      "EMAIL_CHANNEL": {
+        "TITLE": "Κανάλι Email",
+        "DESC": "Συνδέστε ένα κιβώτιο εισερχομένων email.",
+        "CHANNEL_NAME": {
+          "LABEL": "Όνομα καναλιού",
+          "PLACEHOLDER": "Παρακαλώ εισάγετε ένα όνομα καναλιού",
+          "ERROR": "Το πεδίο είναι απαραίτητο"
+        },
+        "EMAIL": {
+          "LABEL": "Email",
+          "SUBTITLE": "Το Email στο οποίο οι πελάτες σας θα στέλνουν αιτήματα υποστήριξης",
+          "PLACEHOLDER": "Email"
+        },
+        "SUBMIT_BUTTON": "Δημιουργία Καναλιού Email",
+        "API": {
+          "ERROR_MESSAGE": "Δεν είμαστε σε θέση να αποθηκεύσουμε το Email κανάλι"
+        },
+        "FINISH_MESSAGE": "Προώθηση των email σας στην ακόλουθη διεύθυνση email."
+      },
       "AUTH": {
         "TITLE": "Κανάλια",
         "DESC": "Επι του παρόντος υποστηρίζονται widgets για Ιστοσελίδες,και σελιδες Facebook, Προφίλ Twitter ως πλατφόρμες. Εχουμε ακόμη περισσότερες πλατφόρμες όπως Whatsapp, Email, Telegram and Line υπό ανάπτυξη, οι οποίες θα είναι διαθέσιμες σύντομα."
@@ -175,7 +212,17 @@
         "ERROR_MESSAGE": "Αδυναμία διαγραφής του κιβωτίου. Παρακαλώ προσπαθήστε αργότερα."
       }
     },
+    "TABS": {
+      "SETTINGS": "Ρυθμίσεις",
+      "COLLABORATORS": "Συνεργάτες",
+      "CONFIGURATION": "Διαμόρφωση"
+    },
     "SETTINGS": "Ρυθμίσεις",
+    "FEATURES": {
+      "LABEL": "Χαρακτηριστικά",
+      "DISPLAY_FILE_PICKER": "Να εμφανίζεται η επιλογή αρχείου στο widget",
+      "DISPLAY_EMOJI_PICKER": "Να εμφανίζεται ο επιλογές emoji στο widget"
+    },
     "SETTINGS_POPUP": {
       "MESSENGER_HEADING": "Κώδικας (Script)",
       "MESSENGER_SUB_HEAD": "Τοποθετήσετε αυτόν τον κώδικα μέσα στο body tag της ιστοσελίδας σας",

app/javascript/dashboard/i18n/locale/el/settings.json

@@ -44,9 +44,14 @@
         "LABEL": "Εικόνα Προφίλ"
       },
       "NAME": {
-        "LABEL": "Το Όνομα σας",
+        "LABEL": "Το πλήρες σας όνομα",
-        "ERROR": "Παρακαλώ εισάγετε ένα έγκυρο όνομα",
+        "ERROR": "Παρακαλώ εισάγετε ένα έγκυρο πλήρες όνομα",
-        "PLACEHOLDER": "Εισάγετε το Ονοματεπώνυμο σας, όπως θα εμφανίζεται στις συνομιλίες σας"
+        "PLACEHOLDER": "Παρακαλώ συμπληρώστε το πλήρες όνομα σας"
+      },
+      "DISPLAY_NAME": {
+        "LABEL": "Εμφανιζόμενο όνομα",
+        "ERROR": "Παρακαλώ συμπληρώστε έγκυρο εμφανιζόμενο όνομα",
+        "PLACEHOLDER": "Παρακαλώ συμπληρώστε το όνομα που θα εμφανίζεται στις συνομιλίες"
       },
       "AVAILABILITY": {
         "LABEL": "Διαθεσιμότητα",
@@ -122,5 +127,21 @@
     "INTEGRATIONS": "Ενοποιήσεις",
     "ACCOUNT_SETTINGS": "Ρυθμίσεις Λογαριασμού",
     "LABELS": "Ετικέτες"
+  },
+  "CREATE_ACCOUNT": {
+    "NEW_ACCOUNT": "Νέος Λογαριασμός",
+    "SELECTOR_SUBTITLE": "Δημιουργία νέου Λογαριασμού",
+    "API": {
+      "SUCCESS_MESSAGE": "Ο Λογαριασμός δημιουργήθηκε επιτυχώς",
+      "EXIST_MESSAGE": "Ο Λογαριασμός υπάρχει ήδη",
+      "ERROR_MESSAGE": "Αδυναμία σύνδεσης με τον Woot Server, Παρακαλώ προσπαθήστε αργότερα"
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "Ονομασία Λογαριασμού",
+        "PLACEHOLDER": "Wayne Α. Ε"
+      },
+      "SUBMIT": "Καταχώρηση"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/en/contact.json

@@ -1,5 +1,10 @@
 {
   "CONTACT_PANEL": {
+    "NOT_AVAILABLE": "Not Available",
+    "EMAIL_ADDRESS": "Email Address",
+    "PHONE_NUMBER": "Phone number",
+    "COMPANY": "Company",
+    "LOCATION": "Location",
     "CONVERSATION_TITLE": "Conversation Details",
     "BROWSER": "Browser",
     "OS": "Operating System",
@@ -9,6 +14,9 @@
       "NO_RECORDS_FOUND": "There are no previous conversations associated to this contact.",
       "TITLE": "Previous Conversations"
     },
+    "CUSTOM_ATTRIBUTES": {
+      "TITLE": "Custom Attributes"
+    },
     "LABELS": {
       "TITLE": "Conversation Labels",
       "MODAL": {
@@ -23,7 +31,66 @@
       "NO_LABELS_TO_ADD": "There are no more labels defined in the account.",
       "NO_AVAILABLE_LABELS": "There are no labels added to this conversation."
     },
-    "MUTE_CONTACT": "Mute Contact",
+    "MUTE_CONTACT": "Mute Conversation",
+    "MUTED_SUCCESS": "This conversation is muted for 6 hours",
+    "SEND_TRANSCRIPT": "Send Transcript",
     "EDIT_LABEL": "Edit"
+  },
+  "EDIT_CONTACT": {
+    "BUTTON_LABEL": "Edit Contact",
+    "TITLE": "Edit contact",
+    "DESC": "Edit contact details",
+    "FORM": {
+      "SUBMIT": "Submit",
+      "CANCEL": "Cancel",
+      "AVATAR": {
+        "LABEL": "Contact Avatar"
+      },
+      "NAME": {
+        "PLACEHOLDER": "Enter the full name of the contact",
+        "LABEL": "Full Name"
+      },
+      "BIO": {
+        "PLACEHOLDER": "Enter the bio of the contact",
+        "LABEL": "Bio"
+      },
+      "EMAIL_ADDRESS": {
+        "PLACEHOLDER": "Enter the email address of the contact",
+        "LABEL": "Email Address"
+      },
+      "PHONE_NUMBER": {
+        "PLACEHOLDER": "Enter the phone number of the contact",
+        "LABEL": "Phone Number"
+      },
+      "LOCATION": {
+        "PLACEHOLDER": "Enter the location of the contact",
+        "LABEL": "Location"
+      },
+      "COMPANY_NAME": {
+        "PLACEHOLDER": "Enter the company name",
+        "LABEL": "Company Name"
+      },
+      "SOCIAL_PROFILES": {
+        "FACEBOOK": {
+          "PLACEHOLDER": "Enter the Facebook username",
+          "LABEL": "Facebook"
+        },
+        "TWITTER": {
+          "PLACEHOLDER": "Enter the Twitter username",
+          "LABEL": "Twitter"
+        },
+        "LINKEDIN": {
+          "PLACEHOLDER": "Enter the LinkedIn username",
+          "LABEL": "LinkedIn"
+        },
+        "GITHUB": {
+          "PLACEHOLDER": "Enter the Github username",
+          "LABEL": "Github"
+        }
+      }
+    },
+    "SUCCESS_MESSAGE": "Updated contact successfully",
+    "CONTACT_ALREADY_EXIST": "This email address is in use for another contact.",
+    "ERROR_MESSAGE": "There was an error updating the contact, please try again"
   }
 }

app/javascript/dashboard/i18n/locale/en/conversation.json

@@ -36,5 +36,22 @@
     "VISIBLE_TO_AGENTS": "Private Note: Only visible to you and your team",
     "CHANGE_STATUS": "Conversation status changed",
     "CHANGE_AGENT": "Conversation Assignee changed"
+  },
+  "EMAIL_TRANSCRIPT": {
+    "TITLE": "Send conversation transcript",
+    "DESC": "Send a copy of the conversation transcript to the specified email address",
+    "SUBMIT": "Submit",
+    "CANCEL": "Cancel",
+    "SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
+    "SEND_EMAIL_ERROR": "There was an error, please try again",
+    "FORM": {
+      "SEND_TO_CONTACT": "Send the transcript to the customer",
+      "SEND_TO_AGENT": "Send the transcript of the assigned agent",
+      "SEND_TO_OTHER_EMAIL_ADDRESS": "Send the transcript to another email address",
+      "EMAIL": {
+        "PLACEHOLDER": "Enter an email address",
+        "ERROR": "Please enter a valid email address"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/es/chatlist.json

@@ -45,6 +45,10 @@
       {
         "TEXT": "Resuelto",
         "VALUE": "resolved"
+      },
+      {
+        "TEXT": "Bot",
+        "VALUE": "bot"
       }
     ],
     "ATTACHMENTS": {
@@ -72,6 +76,9 @@
         "ICON": "ion-link",
         "CONTENT": "ha compartido una url"
       }
-    }
+    },
+    "RECEIVED_VIA_EMAIL": "Recibido por email",
+    "VIEW_TWEET_IN_TWITTER": "View tweet in Twitter",
+    "REPLY_TO_TWEET": "Reply to this tweet"
   }
 }

app/javascript/dashboard/i18n/locale/es/contact.json

@@ -9,21 +9,26 @@
       "NO_RECORDS_FOUND": "No hay conversaciones previas asociadas a este contacto.",
       "TITLE": "Conversaciones anteriores"
     },
+    "CUSTOM_ATTRIBUTES": {
+      "TITLE": "Custom Attributes"
+    },
     "LABELS": {
       "TITLE": "Etiquetas de conversación",
       "MODAL": {
-        "TITLE": "Labels for",
+        "TITLE": "Etiquetas para",
-        "ACTIVE_LABELS": "Labels added to the conversation",
+        "ACTIVE_LABELS": "Etiquetas añadidas a la conversación",
-        "INACTIVE_LABELS": "Labels available in the account",
+        "INACTIVE_LABELS": "Etiquetas disponibles en la cuenta",
-        "REMOVE": "Click on X icon to remove the label",
+        "REMOVE": "Haga clic en el icono X para quitar la etiqueta",
-        "ADD": "Click on + icon to add the label",
+        "ADD": "Haga clic en el icono + para añadir la etiqueta",
-        "UPDATE_BUTTON": "Update labels",
+        "UPDATE_BUTTON": "Actualizar etiquetas",
-        "UPDATE_ERROR": "Couldn't update labels, try again."
+        "UPDATE_ERROR": "No se han podido actualizar las etiquetas, inténtelo de nuevo."
       },
-      "NO_LABELS_TO_ADD": "There are no more labels defined in the account.",
+      "NO_LABELS_TO_ADD": "No hay más etiquetas definidas en la cuenta.",
-      "NO_AVAILABLE_LABELS": "There are no labels added to this conversation."
+      "NO_AVAILABLE_LABELS": "No hay etiquetas añadidas a esta conversación."
     },
-    "MUTE_CONTACT": "Silenciar contacto",
+    "MUTE_CONTACT": "Mute Conversation",
+    "MUTED_SUCCESS": "This conversation is muted for 6 hours",
+    "SEND_TRANSCRIPT": "Send Transcript",
     "EDIT_LABEL": "Editar"
   }
 }

app/javascript/dashboard/i18n/locale/es/conversation.json

@@ -9,6 +9,11 @@
     "CLICK_HERE": "Haz clic aquí",
     "LOADING_INBOXES": "Cargando bandeja de entrada",
     "LOADING_CONVERSATIONS": "Cargando conversaciones",
+    "CANNOT_REPLY": "No puedes responder debido a",
+    "24_HOURS_WINDOW": "Restricción de la ventana de mensajes de 24 horas",
+    "LAST_INCOMING_TWEET": "You are replying to the last incoming tweet",
+    "REPLYING_TO": "You are replying to:",
+    "REMOVE_SELECTION": "Remove Selection",
     "DOWNLOAD": "Descargar",
     "HEADER": {
       "RESOLVE_ACTION": "Resolver",
@@ -31,5 +36,22 @@
     "VISIBLE_TO_AGENTS": "Nota privada: solo visible para ti y tu equipo",
     "CHANGE_STATUS": "Estado de la conversación cambiado",
     "CHANGE_AGENT": "Conversación cambiada de asignatario"
+  },
+  "EMAIL_TRANSCRIPT": {
+    "TITLE": "Send conversation transcript",
+    "DESC": "Send a copy of the conversation transcript to the specified email address",
+    "SUBMIT": "Enviar",
+    "CANCEL": "Cancelar",
+    "SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
+    "SEND_EMAIL_ERROR": "Hubo un error, por favor inténtalo de nuevo",
+    "FORM": {
+      "SEND_TO_CONTACT": "Send the transcript to the customer",
+      "SEND_TO_AGENT": "Send the transcript of the assigned agent",
+      "SEND_TO_OTHER_EMAIL_ADDRESS": "Send the transcript to another email address",
+      "EMAIL": {
+        "PLACEHOLDER": "Enter an email address",
+        "ERROR": "Por favor, introduzca una dirección de correo válida"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/es/generalSettings.json

@@ -2,7 +2,7 @@
   "GENERAL_SETTINGS": {
     "TITLE": "Configuración de la cuenta",
     "SUBMIT": "Actualizar ajustes",
-    "BACK": "Back",
+    "BACK": "Atrás",
     "UPDATE": {
       "ERROR": "No se pudo actualizar la configuración, ¡inténtalo de nuevo!",
       "SUCCESS": "Configuración de cuenta actualizada correctamente"
@@ -24,8 +24,8 @@
         "ERROR": ""
       },
       "DOMAIN": {
-        "LABEL": "Dominio",
+        "LABEL": "Dominio de email entrante",
-        "PLACEHOLDER": "El dominio de tu sitio web",
+        "PLACEHOLDER": "El dominio donde recibirás los emails",
         "ERROR": ""
       },
       "SUPPORT_EMAIL": {
@@ -33,14 +33,9 @@
         "PLACEHOLDER": "Email de soporte de tu empresa",
         "ERROR": ""
       },
-      "ENABLE_DOMAIN_EMAIL": {
+      "FEATURES": {
-        "LABEL": "Activar email del dominio",
+        "INBOUND_EMAIL_ENABLED": "Continuidad de la conversación con emails está habilitada para tu cuenta.",
-        "PLACEHOLDER": "Activar el email del dominio personalizado",
+        "CUSTOM_EMAIL_DOMAIN_ENABLED": "Ahora puedes recibir emails en tu dominio personalizado."
-        "ERROR": "",
-        "OPTIONS": {
-          "ENABLED": "Activado",
-          "DISABLED": "Deshabilitado"
-        }
       }
     }
   }

app/javascript/dashboard/i18n/locale/es/inboxMgmt.json

@@ -115,6 +115,43 @@
           "ERROR_MESSAGE": "No pudimos autenticar credenciales de Twilio, por favor inténtalo de nuevo"
         }
       },
+      "API_CHANNEL": {
+        "TITLE": "Canal API",
+        "DESC": "Integrate with API channel and start supporting your customers.",
+        "CHANNEL_NAME": {
+          "LABEL": "Nombre del canal",
+          "PLACEHOLDER": "Por favor, introduzca un nombre de canal",
+          "ERROR": "Este campo es obligatorio"
+        },
+        "WEBHOOK_URL": {
+          "LABEL": "URL de Webhook",
+          "SUBTITLE": "Configure the URL where you want to recieve callbacks on events.",
+          "PLACEHOLDER": "URL de Webhook"
+        },
+        "SUBMIT_BUTTON": "Crear canal de API",
+        "API": {
+          "ERROR_MESSAGE": "No pudimos guardar el canal api"
+        }
+      },
+      "EMAIL_CHANNEL": {
+        "TITLE": "Canal de Email",
+        "DESC": "Integrate you email inbox.",
+        "CHANNEL_NAME": {
+          "LABEL": "Nombre del canal",
+          "PLACEHOLDER": "Por favor, introduzca un nombre de canal",
+          "ERROR": "Este campo es obligatorio"
+        },
+        "EMAIL": {
+          "LABEL": "E-mail",
+          "SUBTITLE": "Email donde tus clientes te envían tickets de soporte",
+          "PLACEHOLDER": "E-mail"
+        },
+        "SUBMIT_BUTTON": "Crear canal de email",
+        "API": {
+          "ERROR_MESSAGE": "No pudimos guardar el canal de email"
+        },
+        "FINISH_MESSAGE": "Empieza a reenviar tus emails a la siguiente dirección de email."
+      },
       "AUTH": {
         "TITLE": "Canales",
         "DESC": "Actualmente soportamos widgets de chat en vivo, páginas de Facebook y perfiles de Twitter como plataformas. Tenemos más plataformas como Whatsapp, Email, Telegram y Línea en las obras, que estarán en breve."
@@ -175,7 +212,17 @@
         "ERROR_MESSAGE": "No se pudo eliminar la bandeja de entrada. Inténtalo de nuevo más tarde."
       }
     },
+    "TABS": {
+      "SETTINGS": "Ajustes",
+      "COLLABORATORS": "Collaborators",
+      "CONFIGURATION": "Configuration"
+    },
     "SETTINGS": "Ajustes",
+    "FEATURES": {
+      "LABEL": "Features",
+      "DISPLAY_FILE_PICKER": "Display file picker on the widget",
+      "DISPLAY_EMOJI_PICKER": "Display emoji picker on the widget"
+    },
     "SETTINGS_POPUP": {
       "MESSENGER_HEADING": "Script de Messenger",
       "MESSENGER_SUB_HEAD": "Coloca este botón dentro de tu etiqueta cuerpo",

app/javascript/dashboard/i18n/locale/es/integrations.json

@@ -53,11 +53,11 @@
     "DELETE": {
       "BUTTON_TEXT": "Eliminar",
       "API": {
-        "SUCCESS_MESSAGE": "Integration deleted successfully"
+        "SUCCESS_MESSAGE": "Integración eliminada correctamente"
       }
     },
     "CONNECT": {
-      "BUTTON_TEXT": "Connect"
+      "BUTTON_TEXT": "Conectar"
     }
   }
 }

app/javascript/dashboard/i18n/locale/es/labelsMgmt.json

@@ -1,61 +1,61 @@
 {
   "LABEL_MGMT": {
-    "HEADER": "Labels",
+    "HEADER": "Etiquetas",
-    "HEADER_BTN_TXT": "Add label",
+    "HEADER_BTN_TXT": "Añadir etiqueta",
-    "LOADING": "Fetching labels",
+    "LOADING": "Obteniendo etiquetas",
     "SEARCH_404": "No hay elementos que coincidan con esta consulta",
-    "SIDEBAR_TXT": "<p><b>Labels</b> <p>Labels help you to categorize conversations and prioritize them. You can assign label to a conversation from the sidepanel. <br /><br />Labels are tied to the account and can be used to create custom workflows in your organization. You can assign custom color to a label, it makes it easier to identify the label. You will be able to display the label on the sidebar to filter the conversations easily.</p>",
+    "SIDEBAR_TXT": "<p><b>Etiquetas</b> <p>Las etiquetas le ayudan a categorizar las conversaciones y priorizarlas. Puede asignar la etiqueta a una conversación desde el panel latera. <br /><br />Las etiquetas están vinculadas a la cuenta y pueden utilizarse para crear flujos de trabajo personalizados en su organización. Puede asignar un color personalizado a una etiqueta, hace más fácil identificarla. Podrás mostrar la etiqueta en la barra lateral para filtrar las conversaciones fácilmente.</p>",
     "LIST": {
-      "404": "There are no labels available in this account.",
+      "404": "No hay etiquetas disponibles en esta cuenta.",
-      "TITLE": "Manage labels",
+      "TITLE": "Gestionar etiquetas",
-      "DESC": "Labels let you group the conversations together.",
+      "DESC": "Las etiquetas le permiten agrupar las conversaciones.",
       "TABLE_HEADER": [
         "Nombre",
-        "Description",
+        "Descripción",
         "Color"
       ]
     },
     "FORM": {
       "NAME": {
-        "LABEL": "Label Name",
+        "LABEL": "Nombre de etiqueta",
-        "PLACEHOLDER": "Label name",
+        "PLACEHOLDER": "Nombre de etiqueta",
-        "ERROR": "Label Name is required"
+        "ERROR": "Nombre de la etiqueta es obligatorio"
       },
       "DESCRIPTION": {
-        "LABEL": "Description",
+        "LABEL": "Descripción",
-        "PLACEHOLDER": "Label Description"
+        "PLACEHOLDER": "Descripción de la etiqueta"
       },
       "COLOR": {
         "LABEL": "Color"
       },
       "SHOW_ON_SIDEBAR": {
-        "LABEL": "Show label on sidebar"
+        "LABEL": "Mostrar etiqueta en la barra lateral"
       },
       "EDIT": "Editar",
-      "CREATE": "Create",
+      "CREATE": "Crear",
       "DELETE": "Eliminar",
       "CANCEL": "Cancelar"
     },
     "ADD": {
-      "TITLE": "Add label",
+      "TITLE": "Añadir etiqueta",
-      "DESC": "Labels let you group the conversations together.",
+      "DESC": "Las etiquetas le permiten agrupar las conversaciones.",
       "API": {
-        "SUCCESS_MESSAGE": "Label added successfully",
+        "SUCCESS_MESSAGE": "Etiqueta añadida correctamente",
-        "ERROR_MESSAGE": "There was an error, please try again"
+        "ERROR_MESSAGE": "Hubo un error, por favor inténtalo de nuevo"
       }
     },
     "EDIT": {
-      "TITLE": "Edit label",
+      "TITLE": "Editar etiqueta",
       "API": {
-        "SUCCESS_MESSAGE": "Label updated successfully",
+        "SUCCESS_MESSAGE": "Etiqueta actualizada correctamente",
-        "ERROR_MESSAGE": "There was an error, please try again"
+        "ERROR_MESSAGE": "Hubo un error, por favor inténtalo de nuevo"
       }
     },
     "DELETE": {
       "BUTTON_TEXT": "Eliminar",
       "API": {
-        "SUCCESS_MESSAGE": "Label deleted successfully",
+        "SUCCESS_MESSAGE": "Etiqueta actualizada correctamente",
-        "ERROR_MESSAGE": "There was an error, please try again"
+        "ERROR_MESSAGE": "Hubo un error, por favor inténtalo de nuevo"
       },
       "CONFIRM": {
         "TITLE": "Confirmar eliminación",

app/javascript/dashboard/i18n/locale/es/settings.json

@@ -44,24 +44,29 @@
         "LABEL": "Imagen de perfil"
       },
       "NAME": {
-        "LABEL": "Tu nombre",
+        "LABEL": "Tu nombre completo",
-        "ERROR": "Por favor, introduzca un nombre válido",
+        "ERROR": "Introduce un nombre válido por favor",
-        "PLACEHOLDER": "Por favor, introduzca su nombre, esto se mostrará en las conversaciones"
+        "PLACEHOLDER": "Introduce tu nombre completo por favor"
+      },
+      "DISPLAY_NAME": {
+        "LABEL": "Nombre a mostrar",
+        "ERROR": "Introduce un nombre válido por favor",
+        "PLACEHOLDER": "Introduce un nombre a mostrar por favor, esto se mostrará en las conversaciones"
       },
       "AVAILABILITY": {
-        "LABEL": "Availability",
+        "LABEL": "Disponibilidad",
         "STATUSES_LIST": [
           {
             "value": "online",
-            "label": "Online"
+            "label": "En línea"
           },
           {
             "value": "busy",
-            "label": "Busy"
+            "label": "Ocupado"
           },
           {
             "value": "offline",
-            "label": "Offline"
+            "label": "Fuera de línea"
           }
         ]
       },
@@ -121,6 +126,22 @@
     "CANNED_RESPONSES": "Respuestas predefinidas",
     "INTEGRATIONS": "Integraciones",
     "ACCOUNT_SETTINGS": "Configuración de la cuenta",
-    "LABELS": "Labels"
+    "LABELS": "Etiquetas"
+  },
+  "CREATE_ACCOUNT": {
+    "NEW_ACCOUNT": "Nueva cuenta",
+    "SELECTOR_SUBTITLE": "Crear nueva cuenta",
+    "API": {
+      "SUCCESS_MESSAGE": "Cuenta creada con éxito",
+      "EXIST_MESSAGE": "La cuenta ya existe",
+      "ERROR_MESSAGE": "No se pudo conectar al servidor Woot, por favor inténtalo de nuevo más tarde"
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "Nombre de cuenta",
+        "PLACEHOLDER": "Empresas de Wayne"
+      },
+      "SUBMIT": "Enviar"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/fa/chatlist.json

@@ -10,7 +10,8 @@
     "SEARCH": {
       "INPUT": "پیدا کردن افراد، گفتگوها و پاسخ‌های از پیش نوشته شده..."
     },
-    "STATUS_TABS": [{
+    "STATUS_TABS": [
+      {
         "NAME": "باز",
         "KEY": "openCount"
       },
@@ -19,8 +20,8 @@
         "KEY": "allConvCount"
       }
     ],
-
+    "ASSIGNEE_TYPE_TABS": [
-    "ASSIGNEE_TYPE_TABS": [{
+      {
         "NAME": "من",
         "KEY": "me",
         "COUNT_KEY": "mineCount"
@@ -36,17 +37,20 @@
         "COUNT_KEY": "allCount"
       }
     ],
-
+    "CHAT_STATUS_ITEMS": [
-    "CHAT_STATUS_ITEMS": [{
+      {
         "TEXT": "باز",
         "VALUE": "open"
       },
       {
         "TEXT": "حل شده",
         "VALUE": "resolved"
+      },
+      {
+        "TEXT": "Bot",
+        "VALUE": "bot"
       }
     ],
-
     "ATTACHMENTS": {
       "image": {
         "ICON": "ion-image",
@@ -72,6 +76,9 @@
         "ICON": "ion-link",
         "CONTENT": "یک آدرس URL به اشتراک گذاشته شده"
       }
-    }
+    },
+    "RECEIVED_VIA_EMAIL": "Received via email",
+    "VIEW_TWEET_IN_TWITTER": "View tweet in Twitter",
+    "REPLY_TO_TWEET": "Reply to this tweet"
   }
 }

app/javascript/dashboard/i18n/locale/fa/contact.json

@@ -6,16 +6,29 @@
     "INITIATED_FROM": "شروع شده از",
     "INITIATED_AT": "شروع شده در",
     "CONVERSATIONS": {
-      "NO_RECORDS_FOUND": "این اولین گفتگوی این کاربر است",
+      "NO_RECORDS_FOUND": "این اولین گفتگوی این کاربر است.",
       "TITLE": "گفتگوهای قبلی"
     },
+    "CUSTOM_ATTRIBUTES": {
+      "TITLE": "Custom Attributes"
+    },
     "LABELS": {
       "TITLE": "برچسب‌های گفتگو",
-      "UPDATE_BUTTON": "تغییر برچسب‌ها",
+      "MODAL": {
-      "UPDATE_ERROR": "برچسب‌ها تغییری نکردند، لطفا بعدا امتحان کنید",
+        "TITLE": "Labels for",
-      "TAG_PLACEHOLDER": "برچسب جدید",
+        "ACTIVE_LABELS": "Labels added to the conversation",
-      "PLACEHOLDER": "پیدا کردن یا اضافه کردن برچسب"
+        "INACTIVE_LABELS": "Labels available in the account",
+        "REMOVE": "Click on X icon to remove the label",
+        "ADD": "Click on + icon to add the label",
+        "UPDATE_BUTTON": "تغییر برچسب‌ها",
+        "UPDATE_ERROR": "برچسب‌ها تغییری نکردند، لطفا بعدا امتحان کنید."
+      },
+      "NO_LABELS_TO_ADD": "There are no more labels defined in the account.",
+      "NO_AVAILABLE_LABELS": "There are no labels added to this conversation."
     },
-    "MUTE_CONTACT": "بی‌صدا کردن گفتگو"
+    "MUTE_CONTACT": "بی‌صدا کردن گفتگو",
+    "MUTED_SUCCESS": "This conversation is muted for 6 hours",
+    "SEND_TRANSCRIPT": "Send Transcript",
+    "EDIT_LABEL": "ویرایش"
   }
 }

app/javascript/dashboard/i18n/locale/fa/conversation.json

@@ -9,6 +9,11 @@
     "CLICK_HERE": "Click here",
     "LOADING_INBOXES": "Loading inboxes",
     "LOADING_CONVERSATIONS": "Loading Conversations",
+    "CANNOT_REPLY": "You cannot reply due to",
+    "24_HOURS_WINDOW": "24 hour message window restriction",
+    "LAST_INCOMING_TWEET": "You are replying to the last incoming tweet",
+    "REPLYING_TO": "You are replying to:",
+    "REMOVE_SELECTION": "Remove Selection",
     "DOWNLOAD": "Download",
     "HEADER": {
       "RESOLVE_ACTION": "Resolve",
@@ -31,5 +36,22 @@
     "VISIBLE_TO_AGENTS": "Private Note: Only visible to you and your team",
     "CHANGE_STATUS": "Conversation status changed",
     "CHANGE_AGENT": "Conversation Assignee changed"
+  },
+  "EMAIL_TRANSCRIPT": {
+    "TITLE": "Send conversation transcript",
+    "DESC": "Send a copy of the conversation transcript to the specified email address",
+    "SUBMIT": "ثبت",
+    "CANCEL": "انصراف",
+    "SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
+    "SEND_EMAIL_ERROR": "There was an error, please try again",
+    "FORM": {
+      "SEND_TO_CONTACT": "Send the transcript to the customer",
+      "SEND_TO_AGENT": "Send the transcript of the assigned agent",
+      "SEND_TO_OTHER_EMAIL_ADDRESS": "Send the transcript to another email address",
+      "EMAIL": {
+        "PLACEHOLDER": "Enter an email address",
+        "ERROR": "لطفا ایمیل خود را به شکل صحیح وارد کنید"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/fa/generalSettings.json

@@ -2,6 +2,7 @@
   "GENERAL_SETTINGS": {
     "TITLE": "تنظیمات حساب",
     "SUBMIT": "تغییر تنظیمات",
+    "BACK": "Back",
     "UPDATE": {
       "ERROR": "تنظیمات تغییری نکرد، دوباره امتحان کنید!",
       "SUCCESS": "تنظیمات با موفقیت اعمال شد"
@@ -23,8 +24,8 @@
         "ERROR": ""
       },
       "DOMAIN": {
-        "LABEL": "دامنه",
+        "LABEL": "Incoming Email Domain",
-        "PLACEHOLDER": "دامنه سایت شما",
+        "PLACEHOLDER": "The domain where you will receive the emails",
         "ERROR": ""
       },
       "SUPPORT_EMAIL": {
@@ -32,14 +33,9 @@
         "PLACEHOLDER": "ایمیل پشتیبانی شرکت شما",
         "ERROR": ""
       },
-      "ENABLE_DOMAIN_EMAIL": {
+      "FEATURES": {
-        "LABEL": "فعال کردن ایمیل دامنه",
+        "INBOUND_EMAIL_ENABLED": "Conversation continuity with emails is enabled for your account.",
-        "PLACEHOLDER": "فعال کردن ایمیل دامنه‌های اختصاصی",
+        "CUSTOM_EMAIL_DOMAIN_ENABLED": "You can receive emails in your custom domain now."
-        "ERROR": "",
-        "OPTIONS": {
-          "ENABLED": "فعال",
-          "DISABLED": "غیرفعال"
-        }
       }
     }
   }

app/javascript/dashboard/i18n/locale/fa/inboxMgmt.json

@@ -115,6 +115,43 @@
           "ERROR_MESSAGE": "متاسفانه Twilio اطلاعات ارائه شده را تایید نمی کند، لطفا اصلاح و مجددا تلاش کنید"
         }
       },
+      "API_CHANNEL": {
+        "TITLE": "API Channel",
+        "DESC": "Integrate with API channel and start supporting your customers.",
+        "CHANNEL_NAME": {
+          "LABEL": "عنوان کانال",
+          "PLACEHOLDER": "لطفا اسم یک کانال را وارد کنید",
+          "ERROR": "پر کردن این فیلد ضروری است"
+        },
+        "WEBHOOK_URL": {
+          "LABEL": "آدرس URL وب هوک",
+          "SUBTITLE": "Configure the URL where you want to recieve callbacks on events.",
+          "PLACEHOLDER": "آدرس URL وب هوک"
+        },
+        "SUBMIT_BUTTON": "Create API Channel",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to save the api channel"
+        }
+      },
+      "EMAIL_CHANNEL": {
+        "TITLE": "Email Channel",
+        "DESC": "Integrate you email inbox.",
+        "CHANNEL_NAME": {
+          "LABEL": "عنوان کانال",
+          "PLACEHOLDER": "لطفا اسم یک کانال را وارد کنید",
+          "ERROR": "پر کردن این فیلد ضروری است"
+        },
+        "EMAIL": {
+          "LABEL": "ایمیل",
+          "SUBTITLE": "Email where your customers sends you support tickets",
+          "PLACEHOLDER": "ایمیل"
+        },
+        "SUBMIT_BUTTON": "Create Email Channel",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to save the email channel"
+        },
+        "FINISH_MESSAGE": "Start forwarding your emails to the following email address."
+      },
       "AUTH": {
         "TITLE": "کانال‌ها",
         "DESC": "در حال حاضر ما ویجت‌های پشتیبانی آنلاین سایت‌ها، صفحات فیس بوک و پروفایل‌های توییتر را پشتیبانی می‌کنیم. پلتفرم‌های دیگری مثل واتساپ، ایمیل، تلگرام و لاین در برنامه کاری ما قرار دارد و به زودی آماده خواهند شد."
@@ -175,7 +212,17 @@
         "ERROR_MESSAGE": "صندوق ورودی حذف نشد، لطفا بعدا امتحان کنید"
       }
     },
+    "TABS": {
+      "SETTINGS": "تنظیمات",
+      "COLLABORATORS": "Collaborators",
+      "CONFIGURATION": "Configuration"
+    },
     "SETTINGS": "تنظیمات",
+    "FEATURES": {
+      "LABEL": "Features",
+      "DISPLAY_FILE_PICKER": "Display file picker on the widget",
+      "DISPLAY_EMOJI_PICKER": "Display emoji picker on the widget"
+    },
     "SETTINGS_POPUP": {
       "MESSENGER_HEADING": "اسکریپت ویجت",
       "MESSENGER_SUB_HEAD": "این دکمه را در تگ body قرار دهید",

app/javascript/dashboard/i18n/locale/fa/integrations.json

@@ -49,6 +49,15 @@
           "NO": "خیر، بماند"
         }
       }
+    },
+    "DELETE": {
+      "BUTTON_TEXT": "حذف",
+      "API": {
+        "SUCCESS_MESSAGE": "Integration deleted successfully"
+      }
+    },
+    "CONNECT": {
+      "BUTTON_TEXT": "Connect"
     }
   }
 }

app/javascript/dashboard/i18n/locale/fa/labelsMgmt.json

@@ -0,0 +1,68 @@
+{
+  "LABEL_MGMT": {
+    "HEADER": "Labels",
+    "HEADER_BTN_TXT": "Add label",
+    "LOADING": "Fetching labels",
+    "SEARCH_404": "هیچ آیتمی با این مشخصات یافت نشد",
+    "SIDEBAR_TXT": "<p><b>Labels</b> <p>Labels help you to categorize conversations and prioritize them. You can assign label to a conversation from the sidepanel. <br /><br />Labels are tied to the account and can be used to create custom workflows in your organization. You can assign custom color to a label, it makes it easier to identify the label. You will be able to display the label on the sidebar to filter the conversations easily.</p>",
+    "LIST": {
+      "404": "There are no labels available in this account.",
+      "TITLE": "Manage labels",
+      "DESC": "Labels let you group the conversations together.",
+      "TABLE_HEADER": [
+        "نام",
+        "Description",
+        "Color"
+      ]
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "Label Name",
+        "PLACEHOLDER": "Label name",
+        "ERROR": "Label Name is required"
+      },
+      "DESCRIPTION": {
+        "LABEL": "Description",
+        "PLACEHOLDER": "Label Description"
+      },
+      "COLOR": {
+        "LABEL": "Color"
+      },
+      "SHOW_ON_SIDEBAR": {
+        "LABEL": "Show label on sidebar"
+      },
+      "EDIT": "ویرایش",
+      "CREATE": "Create",
+      "DELETE": "حذف",
+      "CANCEL": "انصراف"
+    },
+    "ADD": {
+      "TITLE": "Add label",
+      "DESC": "Labels let you group the conversations together.",
+      "API": {
+        "SUCCESS_MESSAGE": "Label added successfully",
+        "ERROR_MESSAGE": "There was an error, please try again"
+      }
+    },
+    "EDIT": {
+      "TITLE": "Edit label",
+      "API": {
+        "SUCCESS_MESSAGE": "Label updated successfully",
+        "ERROR_MESSAGE": "There was an error, please try again"
+      }
+    },
+    "DELETE": {
+      "BUTTON_TEXT": "حذف",
+      "API": {
+        "SUCCESS_MESSAGE": "Label deleted successfully",
+        "ERROR_MESSAGE": "There was an error, please try again"
+      },
+      "CONFIRM": {
+        "TITLE": "تاییدیه حذف",
+        "MESSAGE": "مطمئن هستید که حذف شود ",
+        "YES": "بله، حذف شود ",
+        "NO": "نه، بماند "
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/fa/report.json

@@ -4,16 +4,46 @@
     "LOADING_CHART": "در حال دریافت اطلاعات...",
     "NO_ENOUGH_DATA": "متاسفانه اطلاعات کافی دریافت نشد، لطفا بعدا دوباره امتحان کنید",
     "METRICS": [
-      { "NAME": "گفتگوها", "KEY": "conversations_count", "DESC": "( جمع کل )" },
+      {
-      { "NAME": "پیام‌های ورودی", "KEY": "incoming_messages_count", "DESC": "( جمع کل )" },
+        "NAME": "گفتگوها",
-      { "NAME": "پیام‌های خروجی", "KEY": "outgoing_messages_count", "DESC": "( جمع کل )" },
+        "KEY": "conversations_count",
-      { "NAME": "زمان تا اولین پاسخ", "KEY": "avg_first_response_time", "DESC": "( میانگین )" },
+        "DESC": "( جمع کل )"
-      { "NAME": "زمان تا حل شدن مساله", "KEY": "avg_resolution_time", "DESC": "( میانگین )" },
+      },
-      { "NAME": "تعداد مسائل حل شده", "KEY": "resolutions_count", "DESC": "( جمع کل )" }
+      {
+        "NAME": "پیام‌های ورودی",
+        "KEY": "incoming_messages_count",
+        "DESC": "( جمع کل )"
+      },
+      {
+        "NAME": "پیام‌های خروجی",
+        "KEY": "outgoing_messages_count",
+        "DESC": "( جمع کل )"
+      },
+      {
+        "NAME": "زمان تا اولین پاسخ",
+        "KEY": "avg_first_response_time",
+        "DESC": "( میانگین )"
+      },
+      {
+        "NAME": "زمان تا حل شدن مساله",
+        "KEY": "avg_resolution_time",
+        "DESC": "( میانگین )"
+      },
+      {
+        "NAME": "تعداد مسائل حل شده",
+        "KEY": "resolutions_count",
+        "DESC": "( جمع کل )"
+      }
     ],
     "DATE_RANGE": [
-      { "id": 0, "name": "در ۷ روز گذشته" },
+      {
-      { "id": 1, "name": "در ۳۰ روز گذشته" }
+        "id": 0,
+        "name": "در ۷ روز گذشته"
+      },
+      {
+        "id": 1,
+        "name": "در ۳۰ روز گذشته"
+      }
     ]
   }
 }

app/javascript/dashboard/i18n/locale/fa/settings.json

@@ -44,9 +44,31 @@
         "LABEL": "عکس پروفایل"
       },
       "NAME": {
-        "LABEL": "اسم شما",
+        "LABEL": "Your full name",
-        "ERROR": "لطفا اسم خود را به شکل صحیح وارد کنید",
+        "ERROR": "Please enter a valid full name",
-        "PLACEHOLDER": "لطفا اسم خود را وارد کنید، این اسم در گفتگوها دیده می‌شود"
+        "PLACEHOLDER": "Please enter your full name"
+      },
+      "DISPLAY_NAME": {
+        "LABEL": "Display name",
+        "ERROR": "Please enter a valid display name",
+        "PLACEHOLDER": "Please enter a display name, this would be displayed in conversations"
+      },
+      "AVAILABILITY": {
+        "LABEL": "Availability",
+        "STATUSES_LIST": [
+          {
+            "value": "online",
+            "label": "Online"
+          },
+          {
+            "value": "busy",
+            "label": "Busy"
+          },
+          {
+            "value": "offline",
+            "label": "Offline"
+          }
+        ]
       },
       "EMAIL": {
         "LABEL": "ایمیل شما",
@@ -103,6 +125,23 @@
     "INBOXES": "صندوق‌های ورودی",
     "CANNED_RESPONSES": "پاسخ‌های آماده",
     "INTEGRATIONS": "برنامه‌های تلفیق شده",
-    "ACCOUNT_SETTINGS": "تنظیمات حساب"
+    "ACCOUNT_SETTINGS": "تنظیمات حساب",
+    "LABELS": "Labels"
+  },
+  "CREATE_ACCOUNT": {
+    "NEW_ACCOUNT": "New Account",
+    "SELECTOR_SUBTITLE": "Create a new account",
+    "API": {
+      "SUCCESS_MESSAGE": "Account created successfully",
+      "EXIST_MESSAGE": "Account already exists",
+      "ERROR_MESSAGE": "ارتباط با سرور برقرار نشد، لطفا مجددا امتحان کنید"
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "عنوان حساب",
+        "PLACEHOLDER": "شرکت ایران ناسیونال"
+      },
+      "SUBMIT": "ثبت"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/fi/chatlist.json

@@ -45,6 +45,10 @@
       {
         "TEXT": "Resolved",
         "VALUE": "resolved"
+      },
+      {
+        "TEXT": "Bot",
+        "VALUE": "bot"
       }
     ],
     "ATTACHMENTS": {
@@ -72,6 +76,9 @@
         "ICON": "ion-link",
         "CONTENT": "has shared a url"
       }
-    }
+    },
+    "RECEIVED_VIA_EMAIL": "Received via email",
+    "VIEW_TWEET_IN_TWITTER": "View tweet in Twitter",
+    "REPLY_TO_TWEET": "Reply to this tweet"
   }
 }

app/javascript/dashboard/i18n/locale/fi/contact.json

@@ -9,6 +9,9 @@
       "NO_RECORDS_FOUND": "There are no previous conversations associated to this contact.",
       "TITLE": "Previous Conversations"
     },
+    "CUSTOM_ATTRIBUTES": {
+      "TITLE": "Custom Attributes"
+    },
     "LABELS": {
       "TITLE": "Conversation Labels",
       "MODAL": {
@@ -23,7 +26,9 @@
       "NO_LABELS_TO_ADD": "There are no more labels defined in the account.",
       "NO_AVAILABLE_LABELS": "There are no labels added to this conversation."
     },
-    "MUTE_CONTACT": "Mute Contact",
+    "MUTE_CONTACT": "Mute Conversation",
+    "MUTED_SUCCESS": "This conversation is muted for 6 hours",
+    "SEND_TRANSCRIPT": "Send Transcript",
     "EDIT_LABEL": "Edit"
   }
 }

app/javascript/dashboard/i18n/locale/fi/conversation.json

@@ -9,6 +9,11 @@
     "CLICK_HERE": "Click here",
     "LOADING_INBOXES": "Loading inboxes",
     "LOADING_CONVERSATIONS": "Loading Conversations",
+    "CANNOT_REPLY": "You cannot reply due to",
+    "24_HOURS_WINDOW": "24 hour message window restriction",
+    "LAST_INCOMING_TWEET": "You are replying to the last incoming tweet",
+    "REPLYING_TO": "You are replying to:",
+    "REMOVE_SELECTION": "Remove Selection",
     "DOWNLOAD": "Download",
     "HEADER": {
       "RESOLVE_ACTION": "Resolve",
@@ -31,5 +36,22 @@
     "VISIBLE_TO_AGENTS": "Private Note: Only visible to you and your team",
     "CHANGE_STATUS": "Conversation status changed",
     "CHANGE_AGENT": "Conversation Assignee changed"
+  },
+  "EMAIL_TRANSCRIPT": {
+    "TITLE": "Send conversation transcript",
+    "DESC": "Send a copy of the conversation transcript to the specified email address",
+    "SUBMIT": "Submit",
+    "CANCEL": "Cancel",
+    "SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
+    "SEND_EMAIL_ERROR": "There was an error, please try again",
+    "FORM": {
+      "SEND_TO_CONTACT": "Send the transcript to the customer",
+      "SEND_TO_AGENT": "Send the transcript of the assigned agent",
+      "SEND_TO_OTHER_EMAIL_ADDRESS": "Send the transcript to another email address",
+      "EMAIL": {
+        "PLACEHOLDER": "Enter an email address",
+        "ERROR": "Please enter a valid email address"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/fi/generalSettings.json

@@ -24,8 +24,8 @@
         "ERROR": ""
       },
       "DOMAIN": {
-        "LABEL": "Domain",
+        "LABEL": "Incoming Email Domain",
-        "PLACEHOLDER": "Your website domain",
+        "PLACEHOLDER": "The domain where you will receive the emails",
         "ERROR": ""
       },
       "SUPPORT_EMAIL": {
@@ -33,14 +33,9 @@
         "PLACEHOLDER": "Your company's support email",
         "ERROR": ""
       },
-      "ENABLE_DOMAIN_EMAIL": {
+      "FEATURES": {
-        "LABEL": "Enable domain email",
+        "INBOUND_EMAIL_ENABLED": "Conversation continuity with emails is enabled for your account.",
-        "PLACEHOLDER": "Enable the custom domain email",
+        "CUSTOM_EMAIL_DOMAIN_ENABLED": "You can receive emails in your custom domain now."
-        "ERROR": "",
-        "OPTIONS": {
-          "ENABLED": "Enabled",
-          "DISABLED": "Disabled"
-        }
       }
     }
   }

app/javascript/dashboard/i18n/locale/fi/inboxMgmt.json

@@ -115,6 +115,43 @@
           "ERROR_MESSAGE": "We were not able to authenticate Twilio credentials, please try again"
         }
       },
+      "API_CHANNEL": {
+        "TITLE": "API Channel",
+        "DESC": "Integrate with API channel and start supporting your customers.",
+        "CHANNEL_NAME": {
+          "LABEL": "Channel Name",
+          "PLACEHOLDER": "Please enter a channel name",
+          "ERROR": "This field is required"
+        },
+        "WEBHOOK_URL": {
+          "LABEL": "Webhook URL",
+          "SUBTITLE": "Configure the URL where you want to recieve callbacks on events.",
+          "PLACEHOLDER": "Webhook URL"
+        },
+        "SUBMIT_BUTTON": "Create API Channel",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to save the api channel"
+        }
+      },
+      "EMAIL_CHANNEL": {
+        "TITLE": "Email Channel",
+        "DESC": "Integrate you email inbox.",
+        "CHANNEL_NAME": {
+          "LABEL": "Channel Name",
+          "PLACEHOLDER": "Please enter a channel name",
+          "ERROR": "This field is required"
+        },
+        "EMAIL": {
+          "LABEL": "Email",
+          "SUBTITLE": "Email where your customers sends you support tickets",
+          "PLACEHOLDER": "Email"
+        },
+        "SUBMIT_BUTTON": "Create Email Channel",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to save the email channel"
+        },
+        "FINISH_MESSAGE": "Start forwarding your emails to the following email address."
+      },
       "AUTH": {
         "TITLE": "Channels",
         "DESC": "Currently we support Website live chat widgets, Facebook Pages and Twitter profiles as platforms. We have more platforms like Whatsapp, Email, Telegram and Line in the works, which will be out soon."
@@ -175,7 +212,17 @@
         "ERROR_MESSAGE": "Could not delete inbox. Please try again later."
       }
     },
+    "TABS": {
+      "SETTINGS": "Settings",
+      "COLLABORATORS": "Collaborators",
+      "CONFIGURATION": "Configuration"
+    },
     "SETTINGS": "Settings",
+    "FEATURES": {
+      "LABEL": "Features",
+      "DISPLAY_FILE_PICKER": "Display file picker on the widget",
+      "DISPLAY_EMOJI_PICKER": "Display emoji picker on the widget"
+    },
     "SETTINGS_POPUP": {
       "MESSENGER_HEADING": "Messenger Script",
       "MESSENGER_SUB_HEAD": "Place this button inside your body tag",

app/javascript/dashboard/i18n/locale/fi/settings.json

@@ -44,9 +44,14 @@
         "LABEL": "Profile Image"
       },
       "NAME": {
-        "LABEL": "Your name",
+        "LABEL": "Your full name",
-        "ERROR": "Please enter a valid name",
+        "ERROR": "Please enter a valid full name",
-        "PLACEHOLDER": "Please enter your name, this would be displayed in conversations"
+        "PLACEHOLDER": "Please enter your full name"
+      },
+      "DISPLAY_NAME": {
+        "LABEL": "Display name",
+        "ERROR": "Please enter a valid display name",
+        "PLACEHOLDER": "Please enter a display name, this would be displayed in conversations"
       },
       "AVAILABILITY": {
         "LABEL": "Availability",
@@ -122,5 +127,21 @@
     "INTEGRATIONS": "Integrations",
     "ACCOUNT_SETTINGS": "Account Settings",
     "LABELS": "Labels"
+  },
+  "CREATE_ACCOUNT": {
+    "NEW_ACCOUNT": "New Account",
+    "SELECTOR_SUBTITLE": "Create a new account",
+    "API": {
+      "SUCCESS_MESSAGE": "Account created successfully",
+      "EXIST_MESSAGE": "Account already exists",
+      "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "Account Name",
+        "PLACEHOLDER": "Wayne Enterprises"
+      },
+      "SUBMIT": "Submit"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/fr/chatlist.json

@@ -45,6 +45,10 @@
       {
         "TEXT": "Résolu",
         "VALUE": "resolved"
+      },
+      {
+        "TEXT": "Bot",
+        "VALUE": "bot"
       }
     ],
     "ATTACHMENTS": {
@@ -72,6 +76,9 @@
         "ICON": "ion-link",
         "CONTENT": "a partagé une URL"
       }
-    }
+    },
+    "RECEIVED_VIA_EMAIL": "Reçu par courriel",
+    "VIEW_TWEET_IN_TWITTER": "Voir le tweet sur Twitter",
+    "REPLY_TO_TWEET": "Répondre à ce tweet"
   }
 }

app/javascript/dashboard/i18n/locale/fr/contact.json

@@ -9,21 +9,26 @@
       "NO_RECORDS_FOUND": "Il n'y a aucune conversation précédente associée à ce contact.",
       "TITLE": "Conversations précédentes"
     },
+    "CUSTOM_ATTRIBUTES": {
+      "TITLE": "Custom Attributes"
+    },
     "LABELS": {
       "TITLE": "Étiquettes de conversation",
       "MODAL": {
-        "TITLE": "Labels for",
+        "TITLE": "Étiquettes pour",
-        "ACTIVE_LABELS": "Labels added to the conversation",
+        "ACTIVE_LABELS": "Étiquettes ajoutées à la conversation",
-        "INACTIVE_LABELS": "Labels available in the account",
+        "INACTIVE_LABELS": "Étiquettes disponibles dans le compte",
-        "REMOVE": "Click on X icon to remove the label",
+        "REMOVE": "Cliquez sur l'icône X pour supprimer l'étiquette",
-        "ADD": "Click on + icon to add the label",
+        "ADD": "Cliquez sur l'icône + pour ajouter l'étiquette",
-        "UPDATE_BUTTON": "Update labels",
+        "UPDATE_BUTTON": "Mettre à jour les étiquettes",
         "UPDATE_ERROR": "Impossible de mettre à jour les étiquettes. Veuillez réessayer."
       },
-      "NO_LABELS_TO_ADD": "There are no more labels defined in the account.",
+      "NO_LABELS_TO_ADD": "Il n'y a pas d'autres étiquettes définies dans le compte.",
-      "NO_AVAILABLE_LABELS": "There are no labels added to this conversation."
+      "NO_AVAILABLE_LABELS": "Aucune étiquette n'a été ajoutée à cette conversation."
     },
-    "MUTE_CONTACT": "Mettre en sourdine le contact",
+    "MUTE_CONTACT": "Mettre la conversation en sourdine",
+    "MUTED_SUCCESS": "Cette conversation est mise en sourdine pendant 6 heures",
+    "SEND_TRANSCRIPT": "Envoyer la transcription",
     "EDIT_LABEL": "Modifier"
   }
 }

app/javascript/dashboard/i18n/locale/fr/conversation.json

@@ -9,6 +9,11 @@
     "CLICK_HERE": "Cliquez ici",
     "LOADING_INBOXES": "Chargement des boîtes de réception",
     "LOADING_CONVERSATIONS": "Chargement des conversations",
+    "CANNOT_REPLY": "Vous ne pouvez pas répondre en raison de",
+    "24_HOURS_WINDOW": "Restriction de fenêtre de message de 24 heures",
+    "LAST_INCOMING_TWEET": "Vous répondez au dernier tweet entrant",
+    "REPLYING_TO": "Vous répondez à :",
+    "REMOVE_SELECTION": "Supprimer la sélection",
     "DOWNLOAD": "Télécharger",
     "HEADER": {
       "RESOLVE_ACTION": "Résoudre",
@@ -31,5 +36,22 @@
     "VISIBLE_TO_AGENTS": "Note privée : uniquement visible par vous et votre équipe",
     "CHANGE_STATUS": "Statut de la conversation modifié",
     "CHANGE_AGENT": "Responsable de la conversation modifié"
+  },
+  "EMAIL_TRANSCRIPT": {
+    "TITLE": "Envoyer la transcription de la conversation",
+    "DESC": "Envoyer une copie de la transcription de la conversation à l'adresse de courriel spécifiée",
+    "SUBMIT": "Envoyer",
+    "CANCEL": "Annuler",
+    "SEND_EMAIL_SUCCESS": "La transcription du chat a été envoyée avec succès",
+    "SEND_EMAIL_ERROR": "Une erreur est survenue, veuillez réessayer",
+    "FORM": {
+      "SEND_TO_CONTACT": "Envoyer la transcription au client",
+      "SEND_TO_AGENT": "Envoyer la transcription de l'agent affecté",
+      "SEND_TO_OTHER_EMAIL_ADDRESS": "Envoyer la transcription à une autre adresse de courriel",
+      "EMAIL": {
+        "PLACEHOLDER": "Entrez une adresse de courriel",
+        "ERROR": "Veuillez saisir une adresse de courriel valide"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/fr/generalSettings.json

@@ -2,7 +2,7 @@
   "GENERAL_SETTINGS": {
     "TITLE": "Paramètres du compte",
     "SUBMIT": "Mettre à jour les paramètres",
-    "BACK": "Back",
+    "BACK": "Précédent",
     "UPDATE": {
       "ERROR": "Impossible de mettre à jour les paramètres, essayez à nouveau !",
       "SUCCESS": "Paramètres du compte mis à jour avec succès"
@@ -24,8 +24,8 @@
         "ERROR": ""
       },
       "DOMAIN": {
-        "LABEL": "Domaine",
+        "LABEL": "Domaine de courriel entrant",
-        "PLACEHOLDER": "Le domaine de votre site web",
+        "PLACEHOLDER": "Le domaine où vous allez recevoir les courriels",
         "ERROR": ""
       },
       "SUPPORT_EMAIL": {
@@ -33,14 +33,9 @@
         "PLACEHOLDER": "L'adresse de courriel de support de votre entreprise",
         "ERROR": ""
       },
-      "ENABLE_DOMAIN_EMAIL": {
+      "FEATURES": {
-        "LABEL": "Activer le domaine de messagerie",
+        "INBOUND_EMAIL_ENABLED": "La continuité des conversations avec les courriels est activée pour votre compte.",
-        "PLACEHOLDER": "Activer le domaine personnalisé de courriel",
+        "CUSTOM_EMAIL_DOMAIN_ENABLED": "Vous pouvez maintenant recevoir des courriels dans votre domaine personnalisé."
-        "ERROR": "",
-        "OPTIONS": {
-          "ENABLED": "Activé",
-          "DISABLED": "Désactivé"
-        }
       }
     }
   }

app/javascript/dashboard/i18n/locale/fr/inboxMgmt.json

@@ -64,12 +64,12 @@
           "PLACEHOLDER": "C'est simple de rentrer en contact avec nous. Demandez-nous quoi que ce soit ou partagez vos commentaires."
         },
         "CHANNEL_GREETING_MESSAGE": {
-          "LABEL": "Channel greeting message",
+          "LABEL": "Message d'accueil du canal",
           "PLACEHOLDER": "Acme Inc répond en général en quelques heures."
         },
         "CHANNEL_GREETING_TOGGLE": {
-          "LABEL": "Enable channel greeting",
+          "LABEL": "Activer l'accueil du canal",
-          "HELP_TEXT": "Send a greeting message to the user when he starts the conversation.",
+          "HELP_TEXT": "Envoyer un message de bienvenue à l'utilisateur lorsqu'il démarre la conversation.",
           "ENABLED": "Activé",
           "DISABLED": "Désactivé"
         },
@@ -115,6 +115,43 @@
           "ERROR_MESSAGE": "Nous n'avons pas pu authentifier les identifiants Twilio, veuillez réessayer"
         }
       },
+      "API_CHANNEL": {
+        "TITLE": "Canal API",
+        "DESC": "Intégrez le canal API et commencez à aider vos clients.",
+        "CHANNEL_NAME": {
+          "LABEL": "Nom du canal",
+          "PLACEHOLDER": "Veuillez entrer un nom de canal",
+          "ERROR": "Ce champ est requis"
+        },
+        "WEBHOOK_URL": {
+          "LABEL": "URL du Webhook",
+          "SUBTITLE": "Configurez l'URL où vous souhaitez recevoir des callbacks sur les événements.",
+          "PLACEHOLDER": "URL du Webhook"
+        },
+        "SUBMIT_BUTTON": "Créer un canal API",
+        "API": {
+          "ERROR_MESSAGE": "Nous n'avons pas pu enregistrer le canal API"
+        }
+      },
+      "EMAIL_CHANNEL": {
+        "TITLE": "Canal Courriel",
+        "DESC": "Intégrez votre boîte de réception de courriel.",
+        "CHANNEL_NAME": {
+          "LABEL": "Nom du canal",
+          "PLACEHOLDER": "Veuillez entrer un nom de canal",
+          "ERROR": "Ce champ est requis"
+        },
+        "EMAIL": {
+          "LABEL": "Courriel",
+          "SUBTITLE": "Adresse de courriel où vos clients vous envoient des demandes d'assistance",
+          "PLACEHOLDER": "Courriel"
+        },
+        "SUBMIT_BUTTON": "Créer le canal Courriel",
+        "API": {
+          "ERROR_MESSAGE": "Nous n'avons pas pu enregistrer le canal courriel"
+        },
+        "FINISH_MESSAGE": "Commencez à transférer vos courriels à l'adresse suivante."
+      },
       "AUTH": {
         "TITLE": "Canaux",
         "DESC": "Actuellement, nous prenons en charge les widgets de chat en direct, les pages Facebook et les profils Twitter en tant que plateformes. Plus de plateformes telles que Whatsapp, Courriels, Telegram et Line sont en cours de développement et seront prochainement disponibles."
@@ -175,7 +212,17 @@
         "ERROR_MESSAGE": "Impossible de supprimer la boîte de réception. Veuillez réessayer plus tard."
       }
     },
+    "TABS": {
+      "SETTINGS": "Paramètres",
+      "COLLABORATORS": "Collaborateurs",
+      "CONFIGURATION": "Configuration"
+    },
     "SETTINGS": "Paramètres",
+    "FEATURES": {
+      "LABEL": "Fonctionnalités",
+      "DISPLAY_FILE_PICKER": "Afficher le sélecteur de fichiers sur le widget",
+      "DISPLAY_EMOJI_PICKER": "Afficher le sélecteur d'émoticônes sur le widget"
+    },
     "SETTINGS_POPUP": {
       "MESSENGER_HEADING": "Script du Widget Web",
       "MESSENGER_SUB_HEAD": "Placez ce code avant la fermeture de votre balise body",

app/javascript/dashboard/i18n/locale/fr/integrations.json

@@ -53,11 +53,11 @@
     "DELETE": {
       "BUTTON_TEXT": "Supprimer",
       "API": {
-        "SUCCESS_MESSAGE": "Integration deleted successfully"
+        "SUCCESS_MESSAGE": "Intégration supprimée avec succès"
       }
     },
     "CONNECT": {
-      "BUTTON_TEXT": "Connect"
+      "BUTTON_TEXT": "Connecter"
     }
   }
 }

app/javascript/dashboard/i18n/locale/fr/labelsMgmt.json

@@ -1,61 +1,61 @@
 {
   "LABEL_MGMT": {
-    "HEADER": "Labels",
+    "HEADER": "Étiquettes",
-    "HEADER_BTN_TXT": "Add label",
+    "HEADER_BTN_TXT": "Ajouter une étiquette",
-    "LOADING": "Fetching labels",
+    "LOADING": "Récupération des étiquettes",
     "SEARCH_404": "Il n'y a aucun élément correspondant à cette requête",
-    "SIDEBAR_TXT": "<p><b>Labels</b> <p>Labels help you to categorize conversations and prioritize them. You can assign label to a conversation from the sidepanel. <br /><br />Labels are tied to the account and can be used to create custom workflows in your organization. You can assign custom color to a label, it makes it easier to identify the label. You will be able to display the label on the sidebar to filter the conversations easily.</p>",
+    "SIDEBAR_TXT": "<p><b>Étiquettes</b> <p>Les étiquettes vous aident à catégoriser les conversations et à les prioriser. Vous pouvez assigner une étiquette à une conversation depuis le panneau latéral. <br /><br />Les étiquettes sont liées au compte et peuvent être utilisées pour créer des processus personnalisés dans votre entreprise. Vous pouvez assigner une couleur personnalisée à une étiquette, cela rend plus facile l'identification de l'étiquette. Vous serez en mesure d'afficher l'étiquette dans la barre latérale pour filtrer les conversations facilement.</p>",
     "LIST": {
-      "404": "There are no labels available in this account.",
+      "404": "Il n'y a aucune étiquette disponible dans ce compte.",
-      "TITLE": "Manage labels",
+      "TITLE": "Gérer les étiquettes",
-      "DESC": "Labels let you group the conversations together.",
+      "DESC": "Les étiquettes vous permettent de grouper les conversations ensemble.",
       "TABLE_HEADER": [
         "Nom",
         "Description",
-        "Color"
+        "Couleur"
       ]
     },
     "FORM": {
       "NAME": {
-        "LABEL": "Label Name",
+        "LABEL": "Nom de l'étiquette",
-        "PLACEHOLDER": "Label name",
+        "PLACEHOLDER": "Nom de l'étiquette",
-        "ERROR": "Label Name is required"
+        "ERROR": "Le nom de l'étiquette est requis"
       },
       "DESCRIPTION": {
         "LABEL": "Description",
-        "PLACEHOLDER": "Label Description"
+        "PLACEHOLDER": "Description de l'étiquette"
       },
       "COLOR": {
-        "LABEL": "Color"
+        "LABEL": "Couleur"
       },
       "SHOW_ON_SIDEBAR": {
-        "LABEL": "Show label on sidebar"
+        "LABEL": "Afficher l'étiquette dans la barre latérale"
       },
       "EDIT": "Modifier",
-      "CREATE": "Create",
+      "CREATE": "Créer",
       "DELETE": "Supprimer",
       "CANCEL": "Annuler"
     },
     "ADD": {
-      "TITLE": "Add label",
+      "TITLE": "Ajouter une étiquette",
-      "DESC": "Labels let you group the conversations together.",
+      "DESC": "Les étiquettes vous permettent de grouper les conversations ensemble.",
       "API": {
-        "SUCCESS_MESSAGE": "Label added successfully",
+        "SUCCESS_MESSAGE": "Étiquette ajoutée avec succès",
-        "ERROR_MESSAGE": "There was an error, please try again"
+        "ERROR_MESSAGE": "Une erreur est survenue, veuillez réessayer"
       }
     },
     "EDIT": {
-      "TITLE": "Edit label",
+      "TITLE": "Modifier l'étiquette",
       "API": {
-        "SUCCESS_MESSAGE": "Label updated successfully",
+        "SUCCESS_MESSAGE": "Étiquette mise à jour avec succès",
-        "ERROR_MESSAGE": "There was an error, please try again"
+        "ERROR_MESSAGE": "Une erreur est survenue, veuillez réessayer"
       }
     },
     "DELETE": {
       "BUTTON_TEXT": "Supprimer",
       "API": {
-        "SUCCESS_MESSAGE": "Label deleted successfully",
+        "SUCCESS_MESSAGE": "Étiquette supprimée avec succès",
-        "ERROR_MESSAGE": "There was an error, please try again"
+        "ERROR_MESSAGE": "Une erreur est survenue, veuillez réessayer"
       },
       "CONFIRM": {
         "TITLE": "Confirmer la suppression",

app/javascript/dashboard/i18n/locale/fr/settings.json

@@ -44,24 +44,29 @@
         "LABEL": "Image de profil"
       },
       "NAME": {
-        "LABEL": "Votre nom",
+        "LABEL": "Votre nom complet",
-        "ERROR": "Veuillez entrer un nom valide",
+        "ERROR": "Veuillez entrer un nom complet valide",
-        "PLACEHOLDER": "Veuillez entrer votre nom, cela sera affiché dans les conversations"
+        "PLACEHOLDER": "Veuillez entrer votre nom complet"
+      },
+      "DISPLAY_NAME": {
+        "LABEL": "Nom affiché",
+        "ERROR": "Veuillez entrer un nom d’affichage valide",
+        "PLACEHOLDER": "Veuillez entrer un nom d’affichage, il s’affichera dans les conversations"
       },
       "AVAILABILITY": {
-        "LABEL": "Availability",
+        "LABEL": "Disponibilité",
         "STATUSES_LIST": [
           {
             "value": "online",
-            "label": "Online"
+            "label": "En ligne"
           },
           {
             "value": "busy",
-            "label": "Busy"
+            "label": "Occupé(e)"
           },
           {
             "value": "offline",
-            "label": "Offline"
+            "label": "Hors-ligne"
           }
         ]
       },
@@ -121,6 +126,22 @@
     "CANNED_RESPONSES": "Réponses standardisées",
     "INTEGRATIONS": "Intégrations",
     "ACCOUNT_SETTINGS": "Paramètres du compte",
-    "LABELS": "Labels"
+    "LABELS": "Étiquettes"
+  },
+  "CREATE_ACCOUNT": {
+    "NEW_ACCOUNT": "Nouveau compte",
+    "SELECTOR_SUBTITLE": "Créer un nouveau compte",
+    "API": {
+      "SUCCESS_MESSAGE": "Compte créé avec succès",
+      "EXIST_MESSAGE": "Ce compte existe déjà",
+      "ERROR_MESSAGE": "Impossible de se connecter au serveur Woot, veuillez réessayer plus tard"
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "Nom du compte",
+        "PLACEHOLDER": "Entreprises Wayne"
+      },
+      "SUBMIT": "Envoyer"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/hi/chatlist.json

@@ -45,6 +45,10 @@
       {
         "TEXT": "Resolved",
         "VALUE": "resolved"
+      },
+      {
+        "TEXT": "Bot",
+        "VALUE": "bot"
       }
     ],
     "ATTACHMENTS": {
@@ -72,6 +76,9 @@
         "ICON": "ion-link",
         "CONTENT": "has shared a url"
       }
-    }
+    },
+    "RECEIVED_VIA_EMAIL": "Received via email",
+    "VIEW_TWEET_IN_TWITTER": "View tweet in Twitter",
+    "REPLY_TO_TWEET": "Reply to this tweet"
   }
 }