chore: Update translations from Crowdin (#5202)

app/javascript/dashboard/i18n/locale/ar/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "توقيع الرسالة",

app/javascript/dashboard/i18n/locale/ar/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "مفعل",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/bg/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/bg/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "активен",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/ca/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/ca/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "active",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/cs/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Podpis zprávy",

app/javascript/dashboard/i18n/locale/cs/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "active",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/da/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/da/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "active",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/de/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Agent zuweisen",
       "ASSIGN_LABEL": "Label zuweisen",
-      "AGENTS_LOADING": "Agenten werden geladen..."
+      "AGENTS_LOADING": "Agenten werden geladen...",
+      "ASSIGN_TEAM": "Team zuweisen",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Konversations-ID %{conversationId} zugewiesen zu \"%{agentName}\"",
+          "FAILED": "Agent konnte nicht zugewiesen werden. Bitte versuche es erneut."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Das Label #%{labelName} wurde der Konversations-ID %{conversationId} zugewiesen",
+          "FAILED": "Label konnte nicht zugewiesen werden. Bitte versuche es erneut."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Das Team\"%{team}\" wurde der Konversations-ID %{conversationId} zugewiesen",
+          "FAILED": "Team konnte nicht zugewiesen werden. Bitte versuche es erneut."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Nachrichten-Signatur",

app/javascript/dashboard/i18n/locale/de/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "Neues Portal",
       "ACTIVE_BADGE": "aktiv",
       "CHOOSE_LOCALE_LABEL": "Wählen Sie ein Gebietsschema",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "Artikel",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Neues Gebietsschema hinzufügen",
       "POPOVER": {
         "TITLE": "Portale",

app/javascript/dashboard/i18n/locale/el/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Υπογραφή μηνύματος",

app/javascript/dashboard/i18n/locale/el/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "ενεργή",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/es/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Firma del mensaje",

app/javascript/dashboard/i18n/locale/es/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "activo",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/fa/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "ایجنت را تعیین کنید",
       "ASSIGN_LABEL": "برچسب اختصاص دهید",
-      "AGENTS_LOADING": "بارگذاری ایجنت ها..."
+      "AGENTS_LOADING": "بارگذاری ایجنت ها...",
+      "ASSIGN_TEAM": "تیم را تعیین کنید",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "شناسه مکالمه %{conversationId} به \"%{agentName}\" اختصاص داده شد",
+          "FAILED": "ایجنت تعیین نشد. لطفا دوباره تلاش کنید."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "برچسب #%{labelName} را به شناسه مکالمه %{conversationId} اختصاص داد",
+          "FAILED": "برچسب اختصاص داده نشد. لطفا دوباره تلاش کنید."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "تیم \"%{team}\" را به شناسه مکالمه %{conversationId} اختصاص داد",
+          "FAILED": "تیم تعیین نشد. لطفا دوباره تلاش کنید."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "امضای پیام",

app/javascript/dashboard/i18n/locale/fa/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "پورتال جدید",
       "ACTIVE_BADGE": "فعال",
       "CHOOSE_LOCALE_LABEL": "محلی را انتخاب کنید",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "مقالات",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "یک محل جدید اضافه کنید",
       "POPOVER": {
         "TITLE": "پورتال ها",

app/javascript/dashboard/i18n/locale/fi/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/fi/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "active",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/fr/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Signature du message",

app/javascript/dashboard/i18n/locale/fr/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "actif",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/he/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/he/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "פעיל",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/hi/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/hi/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "active",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/hu/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/hu/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "active",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/id/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/id/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "aktif",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/it/conversation.json

@@ -1,8 +1,8 @@
 {
   "CONVERSATION": {
     "SELECT_A_CONVERSATION": "Si prega di selezionare una conversazione dal pannello sinistro",
-    "404": "Sorry, we cannot find the conversation. Please try again",
+    "404": "Siamo spiacenti, non siamo riusciti a trovare la conversazione. Riprova",
-    "SWITCH_VIEW_LAYOUT": "Switch the layout",
+    "SWITCH_VIEW_LAYOUT": "Cambia il layout",
     "DASHBOARD_APP_TAB_MESSAGES": "Messaggi",
     "UNVERIFIED_SESSION": "L'identità di questo utente non è verificata",
     "NO_MESSAGE_1": "Oh oh! Sembra che non ci siano messaggi da parte dei clienti nella tua casella.",
@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assegna agente",
       "ASSIGN_LABEL": "Assegna etichetta",
-      "AGENTS_LOADING": "Caricamento agenti..."
+      "AGENTS_LOADING": "Caricamento agenti...",
+      "ASSIGN_TEAM": "Assegna team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "ID conversazione %{conversationId} assegnato a \"%{agentName}\"",
+          "FAILED": "Impossibile assegnare l'agente. Per favore riprova."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Etichetta #%{labelName} assegnata all'ID conversazione %{conversationId}",
+          "FAILED": "Impossibile assegnare l'etichetta. Per favore riprova."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assegnato il team \"%{team}\" all'id conversazione %{conversationId}",
+          "FAILED": "Impossibile assegnare il team. Riprova."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Firma del messaggio",

app/javascript/dashboard/i18n/locale/it/helpCenter.json

@@ -13,8 +13,8 @@
       "TITLES": {
         "ALL_ARTICLES": "Tutti gli articoli",
         "MINE": "I miei articoli",
-        "DRAFT": "Draft Articles",
+        "DRAFT": "Articoli in bozza",
-        "ARCHIVED": "Archived Articles"
+        "ARCHIVED": "Articoli archiviati"
       }
     },
     "EDIT_HEADER": {
@@ -27,57 +27,59 @@
       "SAVED": "Bozza salvata"
     },
     "PORTAL": {
-      "HEADER": "Portals",
+      "HEADER": "Portali",
-      "NEW_BUTTON": "New Portal",
+      "NEW_BUTTON": "Nuovo portale",
       "ACTIVE_BADGE": "attivo",
-      "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "CHOOSE_LOCALE_LABEL": "Scegli una lingua",
-      "ARTICLES_LABEL": "articles",
+      "LOADING_MESSAGE": "Loading portals...",
-      "ADD_NEW_LOCALE": "Add a new locale",
+      "ARTICLES_LABEL": "articoli",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
+      "ADD_NEW_LOCALE": "Aggiungi una nuova lingua",
       "POPOVER": {
-        "TITLE": "Portals",
+        "TITLE": "Portali",
-        "PORTAL_SETTINGS": "Portal settings",
+        "PORTAL_SETTINGS": "Impostazioni del portale",
-        "SUBTITLE": "You have multiple portals and can have different locales for each portal.",
+        "SUBTITLE": "Hai più portali e puoi avere diverse lingue per ogni portale.",
         "CANCEL_BUTTON_LABEL": "annulla",
-        "CHOOSE_LOCALE_BUTTON": "Choose Locale"
+        "CHOOSE_LOCALE_BUTTON": "Scegli lingua"
       },
       "PORTAL_SETTINGS": {
         "LIST_ITEM": {
           "HEADER": {
-            "COUNT_LABEL": "articles",
+            "COUNT_LABEL": "articoli",
-            "ADD": "Add locale",
+            "ADD": "Aggiungi lingua",
-            "VISIT": "Visit site",
+            "VISIT": "Visita sito",
             "SETTINGS": "Impostazioni"
           },
           "PORTAL_CONFIG": {
-            "TITLE": "Portal Configurations",
+            "TITLE": "Configurazioni portale",
             "ITEMS": {
               "NAME": "Nome",
-              "DOMAIN": "Custom domain",
+              "DOMAIN": "Dominio personalizzato",
               "SLUG": "Slug",
-              "TITLE": "Portal title",
+              "TITLE": "Titolo del portale",
-              "THEME": "Theme color",
+              "THEME": "Colore del tema",
-              "SUB_TEXT": "Portal sub text"
+              "SUB_TEXT": "Sotto-testo del portale"
             }
           },
           "AVAILABLE_LOCALES": {
-            "TITLE": "Available locales",
+            "TITLE": "Lingue disponibili",
             "TABLE": {
-              "NAME": "Locale name",
+              "NAME": "Nome lingua",
-              "CODE": "Locale code",
+              "CODE": "Codice lingua",
-              "ARTICLE_COUNT": "No. of articles",
+              "ARTICLE_COUNT": "N° di articoli",
-              "CATEGORIES": "No. of categories",
+              "CATEGORIES": "N. di categorie",
-              "SWAP": "Swap",
+              "SWAP": "Scambia",
               "DELETE": "Elimina",
-              "DEFAULT_LOCALE": "Default"
+              "DEFAULT_LOCALE": "Predefinito"
             }
           }
         }
       }
     },
     "TABLE": {
-      "LOADING_MESSAGE": "Loading articles...",
+      "LOADING_MESSAGE": "Caricamento articoli...",
-      "404": "No articles matches your search 🔍",
+      "404": "Nessun articolo corrisponde alla tua ricerca 🔍",
-      "NO_ARTICLES": "There are no available articles",
+      "NO_ARTICLES": "Non ci sono articoli disponibili",
       "HEADERS": {
         "TITLE": "Titolo",
         "CATEGORY": "Categoria",

app/javascript/dashboard/i18n/locale/it/inboxMgmt.json

@@ -414,7 +414,7 @@
       "CAMPAIGN": "Campagne",
       "PRE_CHAT_FORM": "Modulo pre-chat",
       "BUSINESS_HOURS": "Ore di lavoro",
-      "WIDGET_BUILDER": "Widget Builder"
+      "WIDGET_BUILDER": "Costruttore Widget"
     },
     "SETTINGS": "Impostazioni",
     "FEATURES": {
@@ -579,10 +579,10 @@
     "WIDGET_BUILDER": {
       "WIDGET_OPTIONS": {
         "AVATAR": {
-          "LABEL": "Website Avatar",
+          "LABEL": "Avatar sito web",
           "DELETE": {
             "API": {
-              "SUCCESS_MESSAGE": "Avatar deleted successfully",
+              "SUCCESS_MESSAGE": "Avatar eliminato con successo",
               "ERROR_MESSAGE": "Si è verificato un errore, riprova"
             }
           }
@@ -590,35 +590,35 @@
         "WEBSITE_NAME": {
           "LABEL": "Nome sito web",
           "PLACE_HOLDER": "Inserisci il nome del tuo sito web (ad esempio: Acme Inc)",
-          "ERROR": "Please enter a valid website name"
+          "ERROR": "Inserisci un nome di sito valido"
         },
         "WELCOME_HEADING": {
           "LABEL": "Intestazione di benvenuto",
-          "PLACE_HOLDER": "Hi there!"
+          "PLACE_HOLDER": "Ciao!"
         },
         "WELCOME_TAGLINE": {
           "LABEL": "Titolo di benvenuto",
           "PLACE_HOLDER": "Rendiamo semplice connetterci con noi. Chiedete qualsiasi cosa o condividete il vostro feedback."
         },
         "REPLY_TIME": {
-          "LABEL": "Reply Time",
+          "LABEL": "Tempo di risposta",
           "IN_A_FEW_MINUTES": "In pochi minuti",
           "IN_A_FEW_HOURS": "In poche ore",
           "IN_A_DAY": "In un giorno"
         },
         "WIDGET_COLOR_LABEL": "Colore del widget",
-        "WIDGET_BUBBLE_POSITION_LABEL": "Widget Bubble Position",
+        "WIDGET_BUBBLE_POSITION_LABEL": "Posizione bolla del widget",
-        "WIDGET_BUBBLE_TYPE_LABEL": "Widget Bubble Type",
+        "WIDGET_BUBBLE_TYPE_LABEL": "Tipo bolla del widget",
         "WIDGET_BUBBLE_LAUNCHER_TITLE": {
           "DEFAULT": "Chatta con noi",
-          "LABEL": "Widget Bubble Launcher Title",
+          "LABEL": "Titolo del launcher della bolla del widget",
           "PLACE_HOLDER": "Chatta con noi"
         },
         "UPDATE": {
-          "BUTTON_TEXT": "Update Widget Settings",
+          "BUTTON_TEXT": "Aggiorna impostazioni widget",
           "API": {
-            "SUCCESS_MESSAGE": "Widget settings updated successfully",
+            "SUCCESS_MESSAGE": "Impostazioni widget aggiornate con successo",
-            "ERROR_MESSAGE": "Unable to update widget settings"
+            "ERROR_MESSAGE": "Impossibile aggiornare le impostazioni del widget"
           }
         },
         "WIDGET_VIEW_OPTION": {
@@ -626,16 +626,16 @@
           "SCRIPT": "Script"
         },
         "WIDGET_BUBBLE_POSITION": {
-          "LEFT": "Left",
+          "LEFT": "Sinistra",
-          "RIGHT": "Right"
+          "RIGHT": "Destra"
         },
         "WIDGET_BUBBLE_TYPE": {
           "STANDARD": "Standard",
-          "EXPANDED_BUBBLE": "Expanded Bubble"
+          "EXPANDED_BUBBLE": "Bolla espansa"
         }
       },
       "WIDGET_SCREEN": {
-        "DEFAULT": "Default",
+        "DEFAULT": "Predefinito",
         "CHAT": "Chat"
       },
       "REPLY_TIME": {
@@ -649,11 +649,11 @@
       },
       "BODY": {
         "TEAM_AVAILABILITY": {
-          "ONLINE": "We are Online",
+          "ONLINE": "Siamo online",
           "OFFLINE": "Siamo offline in questo momento"
         },
-        "USER_MESSAGE": "Hi",
+        "USER_MESSAGE": "Salve",
-        "AGENT_MESSAGE": "Hello"
+        "AGENT_MESSAGE": "Ciao"
       },
       "BRANDING_TEXT": "Offerto da Chatwoot",
       "SCRIPT_SETTINGS": "\n      window.chatwootSettings = {options};"

app/javascript/dashboard/i18n/locale/it/settings.json

@@ -126,8 +126,8 @@
     "TRAIL_BUTTON": "Acquista ora",
     "DELETED_USER": "Utente eliminato",
     "ACCOUNT_SUSPENDED": {
-      "TITLE": "Account Suspended",
+      "TITLE": "Account sospeso",
-      "MESSAGE": "Your account is suspended. Please reach out to the support team for more information."
+      "MESSAGE": "Il tuo account è sospeso. Contatta il team di supporto per ulteriori informazioni."
     }
   },
   "COMPONENTS": {
@@ -203,7 +203,7 @@
       "ARCHIVED": "Archiviato",
       "CATEGORY": "Categoria"
     },
-    "DOCS": "Read docs"
+    "DOCS": "Leggi i documenti"
   },
   "BILLING_SETTINGS": {
     "TITLE": "Fatturazione",

app/javascript/dashboard/i18n/locale/ja/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/ja/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "active",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/ka/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/ka/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "active",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/ko/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/ko/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "active",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/lv/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/lv/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "active",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/ml/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/ml/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "സജീവമാണ്",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/ne/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/ne/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "active",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/nl/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/nl/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "active",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/no/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/no/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "active",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/pl/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/pl/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "aktywna",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/pt/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Assinatura da mensagem",

app/javascript/dashboard/i18n/locale/pt/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "ativa",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/pt_BR/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Atribuir Agente",
       "ASSIGN_LABEL": "Atribuir etiqueta",
-      "AGENTS_LOADING": "Carregando agentes..."
+      "AGENTS_LOADING": "Carregando agentes...",
+      "ASSIGN_TEAM": "Atribuir equipe",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "ID da conversa %{conversationId} atribuído para \"%{agentName}\"",
+          "FAILED": "Não foi possível atribuir agente. Por favor, tente novamente."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Etiqueta #%{labelName} atribuída para o id de conversa %{conversationId}",
+          "FAILED": "Não foi possível atribuir etiqueta. Por favor, tente novamente."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Equipe %{team} atribuído para o id de conversa %{conversationId}",
+          "FAILED": "Não foi possível atribuir equipe. Por favor, tente novamente."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Assinatura de mensagem",

app/javascript/dashboard/i18n/locale/pt_BR/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "Novo portal",
       "ACTIVE_BADGE": "ativo",
       "CHOOSE_LOCALE_LABEL": "Escolha uma localidade",
+      "LOADING_MESSAGE": "Carregando portais...",
       "ARTICLES_LABEL": "artigos",
+      "NO_PORTALS_MESSAGE": "Não há portais disponíveis",
       "ADD_NEW_LOCALE": "Adicionar uma nova localidade",
       "POPOVER": {
         "TITLE": "Portais",

app/javascript/dashboard/i18n/locale/ro/agentMgmt.json

@@ -55,7 +55,7 @@
         "TITLE": "Confirmă ștergerea",
         "MESSAGE": "Sigur doriți să ștergeți ",
         "YES": "Da, șterge ",
-        "NO": "Nu, păstreaza"
+        "NO": "Nu, păstreaza "
       }
     },
     "EDIT": {

app/javascript/dashboard/i18n/locale/ro/chatlist.json

@@ -60,6 +60,6 @@
     "NO_CONTENT": "Nici un conținut disponibil",
     "HIDE_QUOTED_TEXT": "Ascunde textul citat",
     "SHOW_QUOTED_TEXT": "Arată textul citat",
-    "MESSAGE_READ": "Read"
+    "MESSAGE_READ": "Citește"
   }
 }

app/javascript/dashboard/i18n/locale/ro/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Semnătura mesajului",

app/javascript/dashboard/i18n/locale/ro/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "activ",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/ru/contact.json

@@ -151,8 +151,8 @@
     },
     "DELETE_AVATAR": {
       "API": {
-        "SUCCESS_MESSAGE": "Contact avatar deleted successfully",
+        "SUCCESS_MESSAGE": "Аватар контакта удален",
-        "ERROR_MESSAGE": "Could not delete the contact avatar. Please try again later."
+        "ERROR_MESSAGE": "Не удалось удалить аватар контакта. Пожалуйста, повторите попытку позже."
       }
     },
     "SUCCESS_MESSAGE": "Контакт успешно сохранен",

app/javascript/dashboard/i18n/locale/ru/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Назначить агента",
       "ASSIGN_LABEL": "Назначить метки",
-      "AGENTS_LOADING": "Загрузка агентов..."
+      "AGENTS_LOADING": "Загрузка агентов...",
+      "ASSIGN_TEAM": "Назначить команду",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "ID разговора %{conversationId} присвоен \"%{agentName}\"",
+          "FAILED": "Не удалось назначить агента. Пожалуйста, попробуйте еще раз."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Назначена метка #%{labelName} в разговор id %{conversationId}",
+          "FAILED": "Не удалось назначить метку. Пожалуйста, попробуйте еще раз."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Назначена метка #%{team} в разговор id %{conversationId}",
+          "FAILED": "Не удалось назначить команду. Пожалуйста, попробуйте еще раз."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Подпись сообщения",
@@ -118,9 +133,9 @@
     "CHANGE_STATUS": "Статус разговора изменен",
     "CHANGE_STATUS_FAILED": "Не удалось изменить статус диалога",
     "CHANGE_AGENT": "Назначенный оператор изменен",
-    "CHANGE_AGENT_FAILED": "Assignee change failed",
+    "CHANGE_AGENT_FAILED": "Не удалось изменить назначение",
-    "ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
+    "ASSIGN_LABEL_SUCCESFUL": "Метка успешно назначена",
-    "ASSIGN_LABEL_FAILED": "Label assignment failed",
+    "ASSIGN_LABEL_FAILED": "Назначение метки не удалось",
     "CHANGE_TEAM": "Команда назначенная в беседу изменена",
     "FILE_SIZE_LIMIT": "Превышен размер загружаемого файла - {MAXIMUM_FILE_UPLOAD_SIZE}",
     "MESSAGE_ERROR": "Не удается отправить это сообщение, повторите попытку позже",

app/javascript/dashboard/i18n/locale/ru/helpCenter.json

@@ -1,10 +1,10 @@
 {
   "HELP_CENTER": {
     "HEADER": {
-      "FILTER": "Filter by",
+      "FILTER": "Фильтровать по",
-      "SORT": "Sort by",
+      "SORT": "Сортировать по",
       "SETTINGS_BUTTON": "Настройки",
-      "NEW_BUTTON": "New Article",
+      "NEW_BUTTON": "Новая статья",
       "DROPDOWN_OPTIONS": {
         "PUBLISHED": "Опубликовано",
         "DRAFT": "Черновик",
@@ -18,57 +18,59 @@
       }
     },
     "EDIT_HEADER": {
-      "PUBLISH_BUTTON": "Publish",
+      "PUBLISH_BUTTON": "Опубликовано",
-      "PREVIEW": "Preview",
+      "PREVIEW": "Предпросмотр",
-      "ADD_TRANSLATION": "Add translation",
+      "ADD_TRANSLATION": "Добавить перевод",
-      "OPEN_SIDEBAR": "Open sidebar",
+      "OPEN_SIDEBAR": "Открыть боковую панель",
-      "CLOSE_SIDEBAR": "Close sidebar",
+      "CLOSE_SIDEBAR": "Закрыть боковую панель",
-      "SAVING": "Draft saving...",
+      "SAVING": "Сохранение черновиков...",
-      "SAVED": "Draft saved"
+      "SAVED": "Черновик сохранён"
     },
     "PORTAL": {
-      "HEADER": "Portals",
+      "HEADER": "Портал",
-      "NEW_BUTTON": "New Portal",
+      "NEW_BUTTON": "Новый портал",
       "ACTIVE_BADGE": "активно",
-      "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "CHOOSE_LOCALE_LABEL": "Выберите локаль",
-      "ARTICLES_LABEL": "articles",
+      "LOADING_MESSAGE": "Загрузка порталов...",
-      "ADD_NEW_LOCALE": "Add a new locale",
+      "ARTICLES_LABEL": "статьи",
+      "NO_PORTALS_MESSAGE": "Нет доступных порталов",
+      "ADD_NEW_LOCALE": "Добавить новую локаль",
       "POPOVER": {
-        "TITLE": "Portals",
+        "TITLE": "Портал",
-        "PORTAL_SETTINGS": "Portal settings",
+        "PORTAL_SETTINGS": "Настройки портала",
-        "SUBTITLE": "You have multiple portals and can have different locales for each portal.",
+        "SUBTITLE": "У вас есть несколько порталов и могут иметь разные локали для каждого портала.",
         "CANCEL_BUTTON_LABEL": "Отменить",
-        "CHOOSE_LOCALE_BUTTON": "Choose Locale"
+        "CHOOSE_LOCALE_BUTTON": "Выберите локаль"
       },
       "PORTAL_SETTINGS": {
         "LIST_ITEM": {
           "HEADER": {
-            "COUNT_LABEL": "articles",
+            "COUNT_LABEL": "статьи",
-            "ADD": "Add locale",
+            "ADD": "Добавить локали",
-            "VISIT": "Visit site",
+            "VISIT": "Посетить сайт",
             "SETTINGS": "Настройки"
           },
           "PORTAL_CONFIG": {
-            "TITLE": "Portal Configurations",
+            "TITLE": "Конфигурации портала",
             "ITEMS": {
               "NAME": "Имя",
-              "DOMAIN": "Custom domain",
+              "DOMAIN": "Свой домен",
               "SLUG": "Метка",
-              "TITLE": "Portal title",
+              "TITLE": "Название портала",
-              "THEME": "Theme color",
+              "THEME": "Цвет темы",
-              "SUB_TEXT": "Portal sub text"
+              "SUB_TEXT": "Подтекст портала"
             }
           },
           "AVAILABLE_LOCALES": {
-            "TITLE": "Available locales",
+            "TITLE": "Доступные локали",
             "TABLE": {
-              "NAME": "Locale name",
+              "NAME": "Локальное имя",
-              "CODE": "Locale code",
+              "CODE": "Код локали",
-              "ARTICLE_COUNT": "No. of articles",
+              "ARTICLE_COUNT": "№ статей",
-              "CATEGORIES": "No. of categories",
+              "CATEGORIES": "№ категорий",
-              "SWAP": "Swap",
+              "SWAP": "Поменять",
               "DELETE": "Удалить",
-              "DEFAULT_LOCALE": "Default"
+              "DEFAULT_LOCALE": "По умолчанию"
             }
           }
         }

app/javascript/dashboard/i18n/locale/ru/inboxMgmt.json

@@ -112,10 +112,10 @@
           "ERROR": "Это поле обязательно"
         },
         "MESSAGING_SERVICE_SID": {
-          "LABEL": "Messaging Service SID",
+          "LABEL": "SID службы обмена сообщениями",
-          "PLACEHOLDER": "Please enter your Twilio Messaging Service SID",
+          "PLACEHOLDER": "Пожалуйста, введите SID службы сообщений Twilio",
           "ERROR": "Это поле обязательно",
-          "USE_MESSAGING_SERVICE": "Use a Twilio Messaging Service"
+          "USE_MESSAGING_SERVICE": "Использовать сервис Twilio"
         },
         "CHANNEL_TYPE": {
           "LABEL": "Тип источника",
@@ -414,7 +414,7 @@
       "CAMPAIGN": "Кампании",
       "PRE_CHAT_FORM": "Форма, показываемая перед стартом диалога",
       "BUSINESS_HOURS": "Время работы",
-      "WIDGET_BUILDER": "Widget Builder"
+      "WIDGET_BUILDER": "Конструктор виджетов"
     },
     "SETTINGS": "Настройки",
     "FEATURES": {
@@ -579,10 +579,10 @@
     "WIDGET_BUILDER": {
       "WIDGET_OPTIONS": {
         "AVATAR": {
-          "LABEL": "Website Avatar",
+          "LABEL": "Аватар сайта",
           "DELETE": {
             "API": {
-              "SUCCESS_MESSAGE": "Avatar deleted successfully",
+              "SUCCESS_MESSAGE": "Аватар успешно удален",
               "ERROR_MESSAGE": "Произошла ошибка, попробуйте еще раз"
             }
           }
@@ -590,53 +590,53 @@
         "WEBSITE_NAME": {
           "LABEL": "Имя сайта",
           "PLACE_HOLDER": "Введите имя вашего сайта (например: Acme Inc)",
-          "ERROR": "Please enter a valid website name"
+          "ERROR": "Пожалуйста, правильно введите имя веб-сайта"
         },
         "WELCOME_HEADING": {
           "LABEL": "Заголовок приветствия",
-          "PLACE_HOLDER": "Hi there!"
+          "PLACE_HOLDER": "Привет!"
         },
         "WELCOME_TAGLINE": {
           "LABEL": "Текст приветствия",
           "PLACE_HOLDER": "Связаться с нами просто! Напишите нам, или задайте вопрос."
         },
         "REPLY_TIME": {
-          "LABEL": "Reply Time",
+          "LABEL": "Время ответа",
           "IN_A_FEW_MINUTES": "Через несколько минут",
           "IN_A_FEW_HOURS": "Через несколько часов",
           "IN_A_DAY": "Через день"
         },
         "WIDGET_COLOR_LABEL": "Цвет виджета",
-        "WIDGET_BUBBLE_POSITION_LABEL": "Widget Bubble Position",
+        "WIDGET_BUBBLE_POSITION_LABEL": "Позиция конструктора виджетов",
-        "WIDGET_BUBBLE_TYPE_LABEL": "Widget Bubble Type",
+        "WIDGET_BUBBLE_TYPE_LABEL": "Тип рамки для виджета",
         "WIDGET_BUBBLE_LAUNCHER_TITLE": {
           "DEFAULT": "Пообщайтесь с нами",
-          "LABEL": "Widget Bubble Launcher Title",
+          "LABEL": "Название виджета",
           "PLACE_HOLDER": "Пообщайтесь с нами"
         },
         "UPDATE": {
-          "BUTTON_TEXT": "Update Widget Settings",
+          "BUTTON_TEXT": "Обновить настройки виджета",
           "API": {
-            "SUCCESS_MESSAGE": "Widget settings updated successfully",
+            "SUCCESS_MESSAGE": "Настройки виджета успешно обновлены",
-            "ERROR_MESSAGE": "Unable to update widget settings"
+            "ERROR_MESSAGE": "Не удается обновить настройки виджета"
           }
         },
         "WIDGET_VIEW_OPTION": {
-          "PREVIEW": "Preview",
+          "PREVIEW": "Предпросмотр",
-          "SCRIPT": "Script"
+          "SCRIPT": "Скрипт"
         },
         "WIDGET_BUBBLE_POSITION": {
-          "LEFT": "Left",
+          "LEFT": "Слева",
-          "RIGHT": "Right"
+          "RIGHT": "Справа"
         },
         "WIDGET_BUBBLE_TYPE": {
-          "STANDARD": "Standard",
+          "STANDARD": "Стандартный",
-          "EXPANDED_BUBBLE": "Expanded Bubble"
+          "EXPANDED_BUBBLE": "Расширенная рамка сообщений"
         }
       },
       "WIDGET_SCREEN": {
-        "DEFAULT": "Default",
+        "DEFAULT": "По умолчанию",
-        "CHAT": "Chat"
+        "CHAT": "Чат"
       },
       "REPLY_TIME": {
         "IN_A_FEW_MINUTES": "Обычно отвечаем в течение нескольких минут",
@@ -649,11 +649,11 @@
       },
       "BODY": {
         "TEAM_AVAILABILITY": {
-          "ONLINE": "We are Online",
+          "ONLINE": "Мы в сети",
           "OFFLINE": "В данный момент мы отсутствуем"
         },
-        "USER_MESSAGE": "Hi",
+        "USER_MESSAGE": "Хай",
-        "AGENT_MESSAGE": "Hello"
+        "AGENT_MESSAGE": "Привет"
       },
       "BRANDING_TEXT": "Работает на Chatwoot",
       "SCRIPT_SETTINGS": "\n      window.chatwootSettings = {options};"

app/javascript/dashboard/i18n/locale/ru/integrations.json

@@ -105,30 +105,30 @@
         "TITLE_PLACEHOLDER": "Введите имя для вашего приложения",
         "TITLE_ERROR": "Требуется название для панели приложений",
         "URL_LABEL": "Endpoint",
-        "URL_PLACEHOLDER": "Enter the endpoint URL where your app is hosted",
+        "URL_PLACEHOLDER": "Введите URL-адрес конечной точки, где размещено приложение",
-        "URL_ERROR": "A valid URL is required"
+        "URL_ERROR": "Требуется действительный URL"
       },
       "CREATE": {
         "HEADER": "Добавить новое приложение",
         "FORM_SUBMIT": "Отправить",
         "FORM_CANCEL": "Отменить",
-        "API_SUCCESS": "Dashboard app configured successfully",
+        "API_SUCCESS": "Приложение панели инструментов успешно настроено",
-        "API_ERROR": "We couldn't create an app. Please try again later"
+        "API_ERROR": "Не удалось обновить настройки входящих сообщений. Пожалуйста, повторите попытку позже"
       },
       "UPDATE": {
-        "HEADER": "Edit dashboard app",
+        "HEADER": "Редактировать приложение",
         "FORM_SUBMIT": "Обновить",
         "FORM_CANCEL": "Отменить",
-        "API_SUCCESS": "Dashboard app updated successfully",
+        "API_SUCCESS": "Приложение панели инструментов успешно обновлено",
-        "API_ERROR": "We couldn't update the app. Please try again later"
+        "API_ERROR": "Не удалось обновить приложение. Повторите попытку позже"
       },
       "DELETE": {
-        "CONFIRM_YES": "Yes, delete it",
+        "CONFIRM_YES": "Да, удалить",
-        "CONFIRM_NO": "No, keep it",
+        "CONFIRM_NO": "Нет, не удалять",
         "TITLE": "Подтвердите удаление",
-        "MESSAGE": "Are you sure to delete the app - %{appName}?",
+        "MESSAGE": "Вы уверены, что хотите удалить приложение - %{appName}?",
-        "API_SUCCESS": "Dashboard app deleted successfully",
+        "API_SUCCESS": "Приложение успешно удалено",
-        "API_ERROR": "We couldn't delete the app. Please try again later"
+        "API_ERROR": "Не удалось удалить приложение. Повторите попытку позже"
       }
     }
   }

app/javascript/dashboard/i18n/locale/ru/settings.json

@@ -126,8 +126,8 @@
     "TRAIL_BUTTON": "Купить",
     "DELETED_USER": "Удаленный пользователь",
     "ACCOUNT_SUSPENDED": {
-      "TITLE": "Account Suspended",
+      "TITLE": "Аккаунт заблокирован",
-      "MESSAGE": "Your account is suspended. Please reach out to the support team for more information."
+      "MESSAGE": "Ваша учетная запись приостановлена. Пожалуйста, обратитесь в службу поддержки для получения дополнительной информации."
     }
   },
   "COMPONENTS": {
@@ -175,7 +175,7 @@
     "CUSTOM_ATTRIBUTES": "Пользовательские атрибуты",
     "AUTOMATION": "Автоматизация",
     "TEAMS": "Команды",
-    "BILLING": "Billing",
+    "BILLING": "Платёж",
     "CUSTOM_VIEWS_FOLDER": "Папки",
     "CUSTOM_VIEWS_SEGMENTS": "Сегменты",
     "ALL_CONTACTS": "Все контакты",
@@ -197,31 +197,31 @@
     "REPORTS_OVERVIEW": "Обзор",
     "FACEBOOK_REAUTHORIZE": "Ваше подключение к Facebook истекло. Пожалуйста, переподключитесь к Facebook для продолжения работы",
     "HELP_CENTER": {
-      "ALL_ARTICLES": "All Articles",
+      "ALL_ARTICLES": "Все статьи",
-      "MY_ARTICLES": "My Articles",
+      "MY_ARTICLES": "Мои статьи",
-      "DRAFT": "Draft",
+      "DRAFT": "Черновик",
-      "ARCHIVED": "Archived",
+      "ARCHIVED": "Архив",
       "CATEGORY": "Категория"
     },
     "DOCS": "Чтение документов"
   },
   "BILLING_SETTINGS": {
-    "TITLE": "Billing",
+    "TITLE": "Платёж",
     "CURRENT_PLAN": {
-      "TITLE": "Current Plan",
+      "TITLE": "Текущий план",
-      "PLAN_NOTE": "You are currently subscribed to the **%{plan}** plan with **%{quantity}** licenses"
+      "PLAN_NOTE": "На данный момент вы подписаны на ** план%{plan}** с **%{quantity}** лицензиями"
     },
     "MANAGE_SUBSCRIPTION": {
-      "TITLE": "Manage your subscription",
+      "TITLE": "Управление подпиской",
-      "DESCRIPTION": "View your previous invoices, edit your billing details, or cancel your subscription.",
+      "DESCRIPTION": "Просматривайте ваши предыдущие счета, редактируйте платежные реквизиты или отмените подписку.",
-      "BUTTON_TXT": "Go to the billing portal"
+      "BUTTON_TXT": "Перейти на платёжный портал"
     },
     "CHAT_WITH_US": {
-      "TITLE": "Need help?",
+      "TITLE": "Нужна помощь?",
-      "DESCRIPTION": "Do you face any issues in billing? We are here to help.",
+      "DESCRIPTION": "Вы сталкиваетесь с какими-либо проблемами при оплате? Мы здесь, чтобы помочь.",
       "BUTTON_TXT": "Пообщайтесь с нами"
     },
-    "NO_BILLING_USER": "Your billing account is being configured. Please refresh the page and try again."
+    "NO_BILLING_USER": "Ваш платёжный счёт настраивается. Пожалуйста, обновите страницу и повторите попытку."
   },
   "CREATE_ACCOUNT": {
     "NO_ACCOUNT_WARNING": "Ой! Мы не смогли найти ни одного аккаунта в Chatwoot. Пожалуйста, создайте новый аккаунт, чтобы продолжить.",

app/javascript/dashboard/i18n/locale/sk/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/sk/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "active",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/sr/automation.json

@@ -110,7 +110,7 @@
       "LABEL_IDLE": "Dodaj prilog",
       "LABEL_UPLOADING": "Dodavanje...",
       "LABEL_UPLOADED": "Uspešno je dodato",
-      "LABEL_UPLOAD_FAILED": "Upload Failed"
+      "LABEL_UPLOAD_FAILED": "Dodavanje nije uspelo"
     }
   }
 }

app/javascript/dashboard/i18n/locale/sr/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Dodeli agenta",
       "ASSIGN_LABEL": "Dodeli oznaku",
-      "AGENTS_LOADING": "Učitavanje agenata..."
+      "AGENTS_LOADING": "Učitavanje agenata...",
+      "ASSIGN_TEAM": "Dodeli tim",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Razgovor sa ID %{conversationId} je dodeljen \"%{agentName}\"",
+          "FAILED": "Nije bilo moguće dodeliti agenta. Molim vas pokušajte ponovo."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Dodeljena je oznaka # %{labelName} razgovoru sa id %{conversationId}",
+          "FAILED": "Nije bilo moguće dodeliti oznaku. Molim vas pokušajte ponovo."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Dodeljen je tim \"%{team}\" razgovoru sa id %{conversationId}",
+          "FAILED": "Nije bilo moguće dodeliti tim. Molim vas pokušajte ponovo."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Potpis poruke",

app/javascript/dashboard/i18n/locale/sr/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "Novi portal",
       "ACTIVE_BADGE": "aktivan",
       "CHOOSE_LOCALE_LABEL": "Izaberi lokal",
+      "LOADING_MESSAGE": "Učitavanje portala...",
       "ARTICLES_LABEL": "članci",
+      "NO_PORTALS_MESSAGE": "Nema dostupnih portala",
       "ADD_NEW_LOCALE": "Dodaj novi lokal",
       "POPOVER": {
         "TITLE": "Portali",
@@ -112,9 +114,9 @@
         },
         "SLUG": {
           "LABEL": "Slug",
-          "PLACEHOLDER": "Category slug for urls",
+          "PLACEHOLDER": "Slug kategorije za adrese",
           "HELP_TEXT": "app.chatwoot.com/portal/my-portal/en-US/categories/my-slug",
-          "ERROR": "Slug is required"
+          "ERROR": "Slug je obavezan"
         },
         "DESCRIPTION": {
           "LABEL": "Opis",

app/javascript/dashboard/i18n/locale/sr/inboxMgmt.json

@@ -1,7 +1,7 @@
 {
   "INBOX_MGMT": {
     "HEADER": "Prijemni sandučići",
-    "SIDEBAR_TXT": "<p><b>Inbox</b></p> <p> When you connect a website or a facebook Page to Chatwoot, it is called an <b>Inbox</b>. You can have unlimited inboxes in your Chatwoot account. </p><p> Click on <b>Add Inbox</b> to connect a website or a Facebook Page. </p><p> In the Dashboard, you can see all the conversations from all your inboxes in a single place and respond to them under the `Conversations` tab. </p><p> You can also see conversations specific to an inbox by clicking on the inbox name on the left pane of the dashboard. </p>",
+    "SIDEBAR_TXT": "<p><b>Prijemno sanduče</b></p> <p> Kada povežete veb sajt ili fejsbuk stranicu sa Chatwoot, to se zove <b>prijemno sanduče</b>. Možete imati neograničen broj prijemnih sandučića na vašem Chatwoot nalogu. </p><p> Kliknite na <b>Dodaj prijemno sanduče</b> da bi ste povezali veb sajt ili Fejsbuk stranicu. </p><p> U glavnoj tabli, na jednom mestu možete videti sve razgovore iz svih vaših prijemnih sandučića i odgovarati na njih pod karticom 'Razgovori'. </p><p> Takođe možete videti razgovore u određenom prijemnom sandučetu klikom na ime prijemnog sandučeta u levom panelu glavne table. </p>",
     "LIST": {
       "404": "Nema prijamnih sandučeta povezanih sa ovim nalogom."
     },
@@ -31,499 +31,499 @@
       "CHANNEL_NAME": {
         "LABEL": "Naziv prijemnog sandučeta",
         "PLACEHOLDER": "Unesite naziv prijamnog sandučeta (npr.: Acme Inc)",
-        "ERROR": "Please enter a valid inbox name"
+        "ERROR": "Molim vas unesite ispravan naziv prijamnog sandučeta"
       },
       "WEBSITE_NAME": {
         "LABEL": "Naziv veb sajta",
-        "PLACEHOLDER": "Enter your website name (eg: Acme Inc)"
+        "PLACEHOLDER": "Unesite naziv vašeg veb sajta (npr.: Acme Inc)"
       },
       "FB": {
-        "HELP": "PS: By signing in, we only get access to your Page's messages. Your private messages can never be accessed by Chatwoot.",
+        "HELP": "PS: Prihvatanjem, mi imamo pristup samo tvojim porukama Stranice. Chatwoot vašim privatnim porukama nikada ne može pristupiti.",
         "CHOOSE_PAGE": "Izaberite stranicu",
-        "CHOOSE_PLACEHOLDER": "Select a page from the list",
+        "CHOOSE_PLACEHOLDER": "Izaberite stranicu iz spiska",
         "INBOX_NAME": "Naziv prijemnog sandučeta",
-        "ADD_NAME": "Add a name for your inbox",
+        "ADD_NAME": "Dodajte naziv vašem prijemnom sandučetu",
-        "PICK_NAME": "Pick A Name Your Inbox",
+        "PICK_NAME": "Izaberite naziv vašeg prijemnog sandučeta",
-        "PICK_A_VALUE": "Pick a value"
+        "PICK_A_VALUE": "Izaberite vrednost"
       },
       "TWITTER": {
-        "HELP": "To add your Twitter profile as a channel, you need to authenticate your Twitter Profile by clicking on 'Sign in with Twitter' ",
+        "HELP": "Da bi ste dodali Tviter profil kao kanal, morate da autentifikujete vaš Tviter profil klikom na 'Prijavi se sa Tviterom' ",
-        "ERROR_MESSAGE": "There was an error connecting to Twitter, please try again",
+        "ERROR_MESSAGE": "Pojavila se greška pri povezivanju sa Tviterom, molim pokušajte ponovo",
         "TWEETS": {
-          "ENABLE": "Create conversations from mentioned Tweets"
+          "ENABLE": "Napravite razgovore iz tvitova gde ste pomenuti"
         }
       },
       "WEBSITE_CHANNEL": {
-        "TITLE": "Website channel",
+        "TITLE": "Veb sajt kanal",
-        "DESC": "Create a channel for your website and start supporting your customers via our website widget.",
+        "DESC": "Napravite kanal za vaš veb sajt i započnite podršku vašim potrošačima sa našim vidžetom za veb sajt.",
-        "LOADING_MESSAGE": "Creating Website Support Channel",
+        "LOADING_MESSAGE": "Napravite kanal za podršku putem veb sajta",
         "CHANNEL_AVATAR": {
-          "LABEL": "Channel Avatar"
+          "LABEL": "Avatar kanala"
         },
         "CHANNEL_WEBHOOK_URL": {
-          "LABEL": "Webhook URL",
+          "LABEL": "Adresa veb zakačke",
-          "PLACEHOLDER": "Enter your Webhook URL",
+          "PLACEHOLDER": "Unesite adresu veb zakačke",
           "ERROR": "Molim vas unesite ispravnu adresu"
         },
         "CHANNEL_DOMAIN": {
-          "LABEL": "Website Domain",
+          "LABEL": "Domen veb sajta",
-          "PLACEHOLDER": "Enter your website domain (eg: acme.com)"
+          "PLACEHOLDER": "Unesite domen vašeg veb sajta (npr.: acme.com)"
         },
         "CHANNEL_WELCOME_TITLE": {
-          "LABEL": "Welcome Heading",
+          "LABEL": "Naslov dobrodošlice",
-          "PLACEHOLDER": "Hi there !"
+          "PLACEHOLDER": "Zdravo !"
         },
         "CHANNEL_WELCOME_TAGLINE": {
-          "LABEL": "Welcome Tagline",
+          "LABEL": "Podnaslov dobrodošlice",
-          "PLACEHOLDER": "We make it simple to connect with us. Ask us anything, or share your feedback."
+          "PLACEHOLDER": "Činimo jednostavnim da se povežete sa nama. Pitajte nas bilo šta ili podelite sa nama vaše utiske."
         },
         "CHANNEL_GREETING_MESSAGE": {
-          "LABEL": "Channel greeting message",
+          "LABEL": "Pozdravna poruka kanala",
-          "PLACEHOLDER": "Acme Inc typically replies in a few hours."
+          "PLACEHOLDER": "Acme Inc obično odgovara u roku od nekoliko sati."
         },
         "CHANNEL_GREETING_TOGGLE": {
-          "LABEL": "Enable channel greeting",
+          "LABEL": "Omogući pozdrav kanala",
-          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
+          "HELP_TEXT": "Automatski pošalji pozdravnu poruku kada se kreira novi razgovor.",
-          "ENABLED": "Enabled",
+          "ENABLED": "Omogućeno",
-          "DISABLED": "Disabled"
+          "DISABLED": "Onemogućeno"
         },
         "REPLY_TIME": {
-          "TITLE": "Set Reply time",
+          "TITLE": "Podesi vreme odgovora",
-          "IN_A_FEW_MINUTES": "In a few minutes",
+          "IN_A_FEW_MINUTES": "Za nekoliko minuta",
-          "IN_A_FEW_HOURS": "In a few hours",
+          "IN_A_FEW_HOURS": "Za nekoliko sati",
-          "IN_A_DAY": "In a day",
+          "IN_A_DAY": "Za dan",
-          "HELP_TEXT": "This reply time will be displayed on the live chat widget"
+          "HELP_TEXT": "Vreme odgovora će biti prikazano u vidžetu ćaskanja"
         },
         "WIDGET_COLOR": {
-          "LABEL": "Widget Color",
+          "LABEL": "Boja vidžeta",
-          "PLACEHOLDER": "Update the widget color used in widget"
+          "PLACEHOLDER": "Promenite boju vidžeta"
         },
-        "SUBMIT_BUTTON": "Create inbox",
+        "SUBMIT_BUTTON": "Napravi prijemno sanduče",
         "API": {
-          "ERROR_MESSAGE": "We were not able to create a website channel, please try again"
+          "ERROR_MESSAGE": "Nismo uspeli da napravimo kanal veb sajta, molim vas pokušajte ponovo"
         }
       },
       "TWILIO": {
-        "TITLE": "Twilio SMS/WhatsApp Channel",
+        "TITLE": "Twilio SMS/WhatsApp kanal",
-        "DESC": "Integrate Twilio and start supporting your customers via SMS or WhatsApp.",
+        "DESC": "Integrišite Twilio i započnite podršku vašim potrošačima putem SMS-a ili WhatsApp-om.",
         "ACCOUNT_SID": {
-          "LABEL": "Account SID",
+          "LABEL": "SID naloga",
-          "PLACEHOLDER": "Please enter your Twilio Account SID",
+          "PLACEHOLDER": "Molim vas unesite SID vašeg Twilio naloga",
-          "ERROR": "This field is required"
+          "ERROR": "Ovo polje je obavezno"
         },
         "MESSAGING_SERVICE_SID": {
-          "LABEL": "Messaging Service SID",
+          "LABEL": "SID servisa za poruke",
-          "PLACEHOLDER": "Please enter your Twilio Messaging Service SID",
+          "PLACEHOLDER": "Molim vas unesite SID vašeg Twilio servisa za poruke",
-          "ERROR": "This field is required",
+          "ERROR": "Ovo polje je obavezno",
-          "USE_MESSAGING_SERVICE": "Use a Twilio Messaging Service"
+          "USE_MESSAGING_SERVICE": "Koristi Twilio servis za poruke"
         },
         "CHANNEL_TYPE": {
-          "LABEL": "Channel Type",
+          "LABEL": "Vrsta kanala",
-          "ERROR": "Please select your Channel Type"
+          "ERROR": "Molim vas izaberite vrstu kanala"
         },
         "AUTH_TOKEN": {
-          "LABEL": "Auth Token",
+          "LABEL": "Token autorizacije",
-          "PLACEHOLDER": "Please enter your Twilio Auth Token",
+          "PLACEHOLDER": "Molim vas unesite Twilio token autorizacije",
-          "ERROR": "This field is required"
+          "ERROR": "Ovo polje je obavezno"
         },
         "CHANNEL_NAME": {
           "LABEL": "Naziv prijemnog sandučeta",
-          "PLACEHOLDER": "Please enter a inbox name",
+          "PLACEHOLDER": "Molim vas unesite naziv prijemnog sandučeta",
-          "ERROR": "This field is required"
+          "ERROR": "Ovo polje je obavezno"
         },
         "PHONE_NUMBER": {
-          "LABEL": "Phone number",
+          "LABEL": "Broj telefona",
-          "PLACEHOLDER": "Please enter the phone number from which message will be sent.",
+          "PLACEHOLDER": "Molim vas unesite broj telefona sa kojeg će se slati poruke.",
-          "ERROR": "Please enter a valid value. Phone number should start with `+` sign."
+          "ERROR": "Molim vas unesite ispravnu vrednost. Broj telefona bi trebao početi sa `+` znakom."
         },
         "API_CALLBACK": {
-          "TITLE": "Callback URL",
+          "TITLE": "Adresa povratnog poziva",
-          "SUBTITLE": "You have to configure the message callback URL in Twilio with the URL mentioned here."
+          "SUBTITLE": "Morate da podesite adresu povratnog poziva poruke u Twilio sa adresom pomenutom ovde."
         },
-        "SUBMIT_BUTTON": "Create Twilio Channel",
+        "SUBMIT_BUTTON": "Napravite Twilio kanal",
         "API": {
-          "ERROR_MESSAGE": "We were not able to authenticate Twilio credentials, please try again"
+          "ERROR_MESSAGE": "Nismo uspeli da autentifikujemo Twilio kredencijale, molim vas pokušajte ponovo"
         }
       },
       "SMS": {
-        "TITLE": "SMS Channel",
+        "TITLE": "SMS kanal",
-        "DESC": "Start supporting your customers via SMS.",
+        "DESC": "Započnite podršku vašim potrošačima putem SMS-a.",
         "PROVIDERS": {
-          "LABEL": "API Provider",
+          "LABEL": "API provajder",
           "TWILIO": "Twilio",
-          "BANDWIDTH": "Bandwidth"
+          "BANDWIDTH": "Propusni opseg"
         },
         "API": {
-          "ERROR_MESSAGE": "We were not able to save the SMS channel"
+          "ERROR_MESSAGE": "Nisamo uspeli da sačuvamo SMS kanal"
         },
         "BANDWIDTH": {
           "ACCOUNT_ID": {
             "LABEL": "ID naloga",
-            "PLACEHOLDER": "Please enter your Bandwidth Account ID",
+            "PLACEHOLDER": "Molim vas unesite ID Bandwidth naloga",
-            "ERROR": "This field is required"
+            "ERROR": "Ovo polje je obavezno"
           },
           "API_KEY": {
-            "LABEL": "API Key",
+            "LABEL": "API ključ",
-            "PLACEHOLDER": "Please enter your Bandwith API Key",
+            "PLACEHOLDER": "Molim vas unesite Bandwidth API ključ",
-            "ERROR": "This field is required"
+            "ERROR": "Ovo polje je obavezno"
           },
           "API_SECRET": {
-            "LABEL": "API Secret",
+            "LABEL": "API tajna",
-            "PLACEHOLDER": "Please enter your Bandwith API Secret",
+            "PLACEHOLDER": "Molim vas unesite Bandwidth API tajnu",
-            "ERROR": "This field is required"
+            "ERROR": "Ovo polje je obavezno"
           },
           "APPLICATION_ID": {
-            "LABEL": "Application ID",
+            "LABEL": "ID aplikacije",
-            "PLACEHOLDER": "Please enter your Bandwidth Application ID",
+            "PLACEHOLDER": "Molim vas unesite ID Bandwidth aplikacije",
-            "ERROR": "This field is required"
+            "ERROR": "Ovo polje je obavezno"
           },
           "INBOX_NAME": {
             "LABEL": "Naziv prijemnog sandučeta",
-            "PLACEHOLDER": "Please enter a inbox name",
+            "PLACEHOLDER": "Molim vas unesite naziv prijemnog sandučeta",
-            "ERROR": "This field is required"
+            "ERROR": "Ovo polje je obavezno"
           },
           "PHONE_NUMBER": {
-            "LABEL": "Phone number",
+            "LABEL": "Broj telefona",
-            "PLACEHOLDER": "Please enter the phone number from which message will be sent.",
+            "PLACEHOLDER": "Molim vas unesite broj telefona sa kojeg će se slati poruke.",
-            "ERROR": "Please enter a valid value. Phone number should start with `+` sign."
+            "ERROR": "Molim vas unesite ispravnu vrednost. Broj telefona bi trebao početi sa `+` znakom."
           },
-          "SUBMIT_BUTTON": "Create Bandwidth Channel",
+          "SUBMIT_BUTTON": "Napravite Bandwidth kanal",
           "API": {
-            "ERROR_MESSAGE": "We were not able to authenticate Bandwidth credentials, please try again"
+            "ERROR_MESSAGE": "Nisamo uspeli da autentifikujemo Bandwidth kredencijale, molim vas pokušajte ponovo"
           },
           "API_CALLBACK": {
-            "TITLE": "Callback URL",
+            "TITLE": "Adresa povratnog poziva",
-            "SUBTITLE": "You have to configure the message callback URL in Bandwidth with the URL mentioned here."
+            "SUBTITLE": "Morate da podesite adresu povratnog poziva poruke u Bandwidth sa adresom pomenutom ovde."
           }
         }
       },
       "WHATSAPP": {
-        "TITLE": "WhatsApp Channel",
+        "TITLE": "WhatsApp kanal",
-        "DESC": "Start supporting your customers via WhatsApp.",
+        "DESC": "Započnite podršku vašim potrošačima putem WhatsApp-a.",
         "PROVIDERS": {
-          "LABEL": "API Provider",
+          "LABEL": "API provajder",
           "TWILIO": "Twilio",
-          "WHATSAPP_CLOUD": "WhatsApp Cloud",
+          "WHATSAPP_CLOUD": "WhatsApp oblak",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
           "LABEL": "Naziv prijemnog sandučeta",
-          "PLACEHOLDER": "Please enter an inbox name",
+          "PLACEHOLDER": "Molim vas unesite naziv prijemnog sandučeta",
-          "ERROR": "This field is required"
+          "ERROR": "Ovo polje je obavezno"
         },
         "PHONE_NUMBER": {
-          "LABEL": "Phone number",
+          "LABEL": "Broj telefona",
-          "PLACEHOLDER": "Please enter the phone number from which message will be sent.",
+          "PLACEHOLDER": "Molim vas unesite broj telefona sa kojeg će se slati poruke.",
-          "ERROR": "Please enter a valid value. Phone number should start with `+` sign."
+          "ERROR": "Molim vas unesite ispravnu vrednost. Broj telefona bi trebao početi sa `+` znakom."
         },
         "PHONE_NUMBER_ID": {
-          "LABEL": "Phone number ID",
+          "LABEL": "ID broja telefona",
-          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "PLACEHOLDER": "Molim vas unesite ID broja telefona dobijen iz radne table programera Fejsbuka.",
-          "ERROR": "Please enter a valid value."
+          "ERROR": "Molim vas unesite ispravnu vrednost."
         },
         "BUSINESS_ACCOUNT_ID": {
-          "LABEL": "Business Account ID",
+          "LABEL": "ID poslovnog naloga",
-          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "PLACEHOLDER": "Molim vas unesite ID poslovnog naloga dobijen iz radne table programera Fejsbuka.",
-          "ERROR": "Please enter a valid value."
+          "ERROR": "Molim vas unesite ispravnu vrednost."
         },
         "WEBHOOK_VERIFY_TOKEN": {
-          "LABEL": "Webhook Verify Token",
+          "LABEL": "Token potvrde veb zakačke",
-          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "PLACEHOLDER": "Unesite token potvrde koji želite da podesite za fejsbuk veb zakačke.",
-          "ERROR": "Please enter a valid value."
+          "ERROR": "Molim vas unesite ispravnu vrednost."
         },
         "API_KEY": {
-          "LABEL": "API key",
+          "LABEL": "API ključ",
-          "SUBTITLE": "Configure the WhatsApp API key.",
+          "SUBTITLE": "Podesite WhatsApp API ključ.",
-          "PLACEHOLDER": "API key",
+          "PLACEHOLDER": "API ključ",
-          "ERROR": "Please enter a valid value."
+          "ERROR": "Molim vas unesite ispravnu vrednost."
         },
         "API_CALLBACK": {
-          "TITLE": "Callback URL",
+          "TITLE": "Adresa povratnog poziva",
-          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+          "SUBTITLE": "Morate da podesite adresu veb zakačke u fejsbuk portalu programera sa adresom pomenutom ovde."
         },
-        "SUBMIT_BUTTON": "Create WhatsApp Channel",
+        "SUBMIT_BUTTON": "Napravite WhatsApp kanal",
         "API": {
-          "ERROR_MESSAGE": "We were not able to save the WhatsApp channel"
+          "ERROR_MESSAGE": "Nisamo uspeli da sačuvamo WhatsApp kanal"
         }
       },
       "API_CHANNEL": {
-        "TITLE": "API Channel",
+        "TITLE": "API kanal",
-        "DESC": "Integrate with API channel and start supporting your customers.",
+        "DESC": "Integrišite sa API kanalom i započnite podršku vašim potrošačima.",
         "CHANNEL_NAME": {
-          "LABEL": "Channel Name",
+          "LABEL": "Naziv kanala",
-          "PLACEHOLDER": "Please enter a channel name",
+          "PLACEHOLDER": "Molim vas unesite naziv kanala",
-          "ERROR": "This field is required"
+          "ERROR": "Ovo polje je obavezno"
         },
         "WEBHOOK_URL": {
-          "LABEL": "Webhook URL",
+          "LABEL": "Adresa veb zakačke",
-          "SUBTITLE": "Configure the URL where you want to recieve callbacks on events.",
+          "SUBTITLE": "Podesite adresu gde želite da primate povratne pozive za događaje.",
-          "PLACEHOLDER": "Webhook URL"
+          "PLACEHOLDER": "Adresa veb zakačke"
         },
-        "SUBMIT_BUTTON": "Create API Channel",
+        "SUBMIT_BUTTON": "Napravite API kanal",
         "API": {
-          "ERROR_MESSAGE": "We were not able to save the api channel"
+          "ERROR_MESSAGE": "Nisamo uspeli da sačuvamo api kanal"
         }
       },
       "EMAIL_CHANNEL": {
-        "TITLE": "Email Channel",
+        "TITLE": "Kanal e-pošte",
-        "DESC": "Integrate you email inbox.",
+        "DESC": "Integrišite prijemno sanduče vaše e-pošte.",
         "CHANNEL_NAME": {
-          "LABEL": "Channel Name",
+          "LABEL": "Naziv kanala",
-          "PLACEHOLDER": "Please enter a channel name",
+          "PLACEHOLDER": "Molim vas unesite naziv kanala",
-          "ERROR": "This field is required"
+          "ERROR": "Ovo polje je obavezno"
         },
         "EMAIL": {
           "LABEL": "E-pošta",
-          "SUBTITLE": "Email where your customers sends you support tickets",
+          "SUBTITLE": "E-pošta gde će vaši potrošači slati tikete podrške",
           "PLACEHOLDER": "E-pošta"
         },
-        "SUBMIT_BUTTON": "Create Email Channel",
+        "SUBMIT_BUTTON": "Napravite kanal e-pošte",
         "API": {
-          "ERROR_MESSAGE": "We were not able to save the email channel"
+          "ERROR_MESSAGE": "Nisamo uspeli da sačuvamo kanal e-pošte"
         },
-        "FINISH_MESSAGE": "Start forwarding your emails to the following email address."
+        "FINISH_MESSAGE": "Započnite preusmerenje vaših e-poruka na sledeću adresu e-pošte."
       },
       "LINE_CHANNEL": {
-        "TITLE": "LINE Channel",
+        "TITLE": "LINE kanal",
-        "DESC": "Integrate with LINE channel and start supporting your customers.",
+        "DESC": "Integrišite sa LINE kanalom i započnite podršku vašim potrošačima.",
         "CHANNEL_NAME": {
-          "LABEL": "Channel Name",
+          "LABEL": "Naziv kanala",
-          "PLACEHOLDER": "Please enter a channel name",
+          "PLACEHOLDER": "Molim vas unesite naziv kanala",
-          "ERROR": "This field is required"
+          "ERROR": "Ovo polje je obavezno"
         },
         "LINE_CHANNEL_ID": {
-          "LABEL": "LINE Channel ID",
+          "LABEL": "ID LINE kanala",
-          "PLACEHOLDER": "LINE Channel ID"
+          "PLACEHOLDER": "ID LINE kanala"
         },
         "LINE_CHANNEL_SECRET": {
-          "LABEL": "LINE Channel Secret",
+          "LABEL": "Tajna LINE kanala",
-          "PLACEHOLDER": "LINE Channel Secret"
+          "PLACEHOLDER": "Tajna LINE kanala"
         },
         "LINE_CHANNEL_TOKEN": {
-          "LABEL": "LINE Channel Token",
+          "LABEL": "Token LINE kanala",
-          "PLACEHOLDER": "LINE Channel Token"
+          "PLACEHOLDER": "Token LINE kanala"
         },
-        "SUBMIT_BUTTON": "Create LINE Channel",
+        "SUBMIT_BUTTON": "Napravite LINE kanal",
         "API": {
-          "ERROR_MESSAGE": "We were not able to save the LINE channel"
+          "ERROR_MESSAGE": "Nisamo uspeli da sačuvamo LINE kanal"
         },
         "API_CALLBACK": {
-          "TITLE": "Callback URL",
+          "TITLE": "Adresa povratnog poziva",
-          "SUBTITLE": "You have to configure the webhook URL in LINE application with the URL mentioned here."
+          "SUBTITLE": "Morate da podesite adresu veb zakačke u LINE aplikaciji sa adresom pomenutom ovde."
         }
       },
       "TELEGRAM_CHANNEL": {
-        "TITLE": "Telegram Channel",
+        "TITLE": "Telegram kanal",
-        "DESC": "Integrate with Telegram channel and start supporting your customers.",
+        "DESC": "Integrišite sa Telegram kanalom i započnite podršku vašim potrošačima.",
         "BOT_TOKEN": {
-          "LABEL": "Bot Token",
+          "LABEL": "Token bota",
-          "SUBTITLE": "Configure the bot token you have obtained from Telegram BotFather.",
+          "SUBTITLE": "Podesite bot token koji ste dobili od Telegram BotFather-a.",
-          "PLACEHOLDER": "Bot Token"
+          "PLACEHOLDER": "Token bota"
         },
-        "SUBMIT_BUTTON": "Create Telegram Channel",
+        "SUBMIT_BUTTON": "Napravi Telegram kanal",
         "API": {
-          "ERROR_MESSAGE": "We were not able to save the telegram channel"
+          "ERROR_MESSAGE": "Nisamo uspeli da sačuvamo telegram kanal"
         }
       },
       "AUTH": {
-        "TITLE": "Choose a channel",
+        "TITLE": "Izaberite kanal",
-        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
+        "DESC": "Chatwoot podržava vidžete ćaskanja, Fejbuk Mesindžer, Tviter profile, WhatsApp, E-poštu, itd., kao kanale. Ako želite da izgradite proizvoljan kanal, možete kreirati ga korišćenjem API kanala. Da bi ste počeli, izaberite jedan od kanala ispod."
       },
       "AGENTS": {
         "TITLE": "Agenti",
-        "DESC": "Here you can add agents to manage your newly created inbox. Only these selected agents will have access to your inbox. Agents which are not part of this inbox will not be able to see or respond to messages in this inbox when they login. <br> <b>PS:</b> As an administrator, if you need access to all inboxes, you should add yourself as agent to all inboxes that you create.",
+        "DESC": "Ovde možete da dodate agente da upravljaju vašim novokreiranim poštaniskim sandučetom. Samo ovi agenti će imati pristup vašem poštanskom sandučetu. Agenti koji nisu deo ovog poštanskog sandučeta neće moći da vide ili odgovaraju na poruke u ovom poštanskom sandučetu kada se prijave. <br> <b>PS:</b> Kao administrator, ako vam je potreban pristup svim poštanskim sandučićima, trebalo bi da dodate sebe kao agenta u sve poštanske sandučiće koje napravite.",
-        "VALIDATION_ERROR": "Add atleast one agent to your new Inbox",
+        "VALIDATION_ERROR": "Dodajte najmanje jednog agenta novom poštanskom sandučetu",
-        "PICK_AGENTS": "Pick agents for the inbox"
+        "PICK_AGENTS": "Izaberite agente za prijemno sanduče"
       },
       "DETAILS": {
-        "TITLE": "Inbox Details",
+        "TITLE": "Detalji prijemnog sandučeta",
-        "DESC": "From the dropdown below, select the Facebook Page you want to connect to Chatwoot. You can also give a custom name to your inbox for better identification."
+        "DESC": "Iz padajućeg menija ispod, izaberite Fejsbuk stranicu koju želite da povežete sa Chatwoot-om. Takođe možete navesti proizvoljan naziv prijemnog sandučeta za bolju identifikaciju."
       },
       "FINISH": {
-        "TITLE": "Nailed It!",
+        "TITLE": "Uspeli ste!",
-        "DESC": "You have successfully finished integrating your Facebook Page with Chatwoot. Next time a customer messages your Page, the conversation will automatically appear on your inbox.<br>We are also providing you with a widget script that you can easily add to your website. Once this is live on your website, customers can message you right from your website without the help of any external tool and the conversation will appear right here, on Chatwoot.<br>Cool, huh? Well, we sure try to be :)"
+        "DESC": "Uspešno ste završili integraciju vaše Fejsbuk stranice sa Chatwoo-om. Kada potrošač sledeći put pošalje poruku na tvojoj stranici, razgovor će se automatski pojaviti u prijemnom sandučetu.<br>Takođe vam pružamo skriptu za vidžet koju možete jednostavno dodati na veb sajt. Onda kada je postavljen na veb sajt, potrošači mogu da vam pošalju poruku direktno sa veb sajta bez pomoći eksternih alata i razgovor će se pojaviti ovde, na Chatwoot-u.<br>Kul, zar ne? Pa, svakako se trudimo da bude :)"
       }
     },
     "DETAILS": {
-      "LOADING_FB": "Authenticating you with Facebook...",
+      "LOADING_FB": "Autentifikacija sa Fejsbukom...",
-      "ERROR_FB_AUTH": "Something went wrong, Please refresh page...",
+      "ERROR_FB_AUTH": "Nešto je pošlo po zlu, Molim vas osvežite stranicu...",
-      "CREATING_CHANNEL": "Creating your Inbox...",
+      "CREATING_CHANNEL": "Pravljenje vašeg prijemnog sandučeta...",
-      "TITLE": "Configure Inbox Details",
+      "TITLE": "Podesite detalje prijemnog sandučeta",
       "DESC": ""
     },
     "AGENTS": {
-      "BUTTON_TEXT": "Add agents",
+      "BUTTON_TEXT": "Dodaj agente",
-      "ADD_AGENTS": "Adding Agents to your Inbox..."
+      "ADD_AGENTS": "Dodaju se agenti vašem prijenom sandučetu..."
     },
     "FINISH": {
-      "TITLE": "Your Inbox is ready!",
+      "TITLE": "Vaše prijemno sanduče je spremno!",
-      "MESSAGE": "You can now engage with your customers through your new Channel. Happy supporting ",
+      "MESSAGE": "Možete se povezati sa vašim potrošačima kroz vaš novi kanal. Srećna podrška ",
-      "BUTTON_TEXT": "Take me there",
+      "BUTTON_TEXT": "Odvedi me tamo",
-      "MORE_SETTINGS": "More settings",
+      "MORE_SETTINGS": "Više podešavanja",
-      "WEBSITE_SUCCESS": "You have successfully finished creating a website channel. Copy the code shown below and paste it on your website. Next time a customer use the live chat, the conversation will automatically appear on your inbox."
+      "WEBSITE_SUCCESS": "Uspešno ste završili pravljenje kanala veb sajta. Iskopirajte kod prikazan ispod i nalepite ga u vaš vab sajt. Sledeći put kada potrošač koristi ćaskanje uživo, razgovor će se automatski pojaviti u prijemnom sandučetu."
     },
-    "REAUTH": "Reauthorize",
+    "REAUTH": "Ponovna autorizacija",
-    "VIEW": "View",
+    "VIEW": "Pregled",
     "EDIT": {
       "API": {
-        "SUCCESS_MESSAGE": "Inbox settings updated successfully",
+        "SUCCESS_MESSAGE": "Podešavanja prijemnog sandučeta su uspešno izmenjena",
-        "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Auto assignment updated successfully",
+        "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Automatsko dodeljivanje je uspešno izmenjeno",
-        "ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
+        "ERROR_MESSAGE": "Nisamo mogli da izmenimo podešavanja prijemnog sandučeta. Molim vas pokušajte ponovo."
       },
       "EMAIL_COLLECT_BOX": {
-        "ENABLED": "Enabled",
+        "ENABLED": "Omogućeno",
-        "DISABLED": "Disabled"
+        "DISABLED": "Onemogućeno"
       },
       "ENABLE_CSAT": {
-        "ENABLED": "Enabled",
+        "ENABLED": "Omogućeno",
-        "DISABLED": "Disabled"
+        "DISABLED": "Onemogućeno"
       },
       "ALLOW_MESSAGES_AFTER_RESOLVED": {
-        "ENABLED": "Enabled",
+        "ENABLED": "Omogućeno",
-        "DISABLED": "Disabled"
+        "DISABLED": "Onemogućeno"
       },
       "ENABLE_CONTINUITY_VIA_EMAIL": {
-        "ENABLED": "Enabled",
+        "ENABLED": "Omogućeno",
-        "DISABLED": "Disabled"
+        "DISABLED": "Onemogućeno"
       },
       "ENABLE_HMAC": {
-        "LABEL": "Enable"
+        "LABEL": "Omogućeno"
       }
     },
     "DELETE": {
       "BUTTON_TEXT": "Izbriši",
-      "AVATAR_DELETE_BUTTON_TEXT": "Delete Avatar",
+      "AVATAR_DELETE_BUTTON_TEXT": "Obriši avatar",
       "CONFIRM": {
         "TITLE": "Potvrdite brisanje",
         "MESSAGE": "Sigurni ste da želite izbrisati ",
-        "PLACE_HOLDER": "Please type {inboxName} to confirm",
+        "PLACE_HOLDER": "Molim vas upišite {inboxName} za potvrdu",
         "YES": "Da, izbriši ",
         "NO": "Ne, zadrži "
       },
       "API": {
-        "SUCCESS_MESSAGE": "Inbox deleted successfully",
+        "SUCCESS_MESSAGE": "Prijemno sanduče je uspešno obrisano",
-        "ERROR_MESSAGE": "Could not delete inbox. Please try again later.",
+        "ERROR_MESSAGE": "Nije bilo moguće obrisati prijemno sanduče. Molim vas pokušajte ponovo.",
-        "AVATAR_SUCCESS_MESSAGE": "Inbox avatar deleted successfully",
+        "AVATAR_SUCCESS_MESSAGE": "Avatar prijemnog sandučeta je uspešno obrisan",
-        "AVATAR_ERROR_MESSAGE": "Could not delete the inbox avatar. Please try again later."
+        "AVATAR_ERROR_MESSAGE": "Nije bilo moguće obrisati avatar prijemnog sandučeta. Molim vas pokušajte ponovo."
       }
     },
     "TABS": {
-      "SETTINGS": "Settings",
+      "SETTINGS": "Podešavanja",
-      "COLLABORATORS": "Collaborators",
+      "COLLABORATORS": "Saradnici",
-      "CONFIGURATION": "Configuration",
+      "CONFIGURATION": "Konfiguracije",
       "CAMPAIGN": "Kampanje",
-      "PRE_CHAT_FORM": "Pre Chat Form",
+      "PRE_CHAT_FORM": "Formular pre ćaskanja",
-      "BUSINESS_HOURS": "Business Hours",
+      "BUSINESS_HOURS": "Radno vreme",
-      "WIDGET_BUILDER": "Widget Builder"
+      "WIDGET_BUILDER": "Izgrađivač vidžeta"
     },
-    "SETTINGS": "Settings",
+    "SETTINGS": "Podešavanja",
     "FEATURES": {
-      "LABEL": "Features",
+      "LABEL": "Mogućnosti",
-      "DISPLAY_FILE_PICKER": "Display file picker on the widget",
+      "DISPLAY_FILE_PICKER": "Prikaži izbornik datoteke na vidžetu",
-      "DISPLAY_EMOJI_PICKER": "Display emoji picker on the widget",
+      "DISPLAY_EMOJI_PICKER": "Prikaži izbornik emotikona u vidžetu",
-      "ALLOW_END_CONVERSATION": "Allow users to end conversation from the widget"
+      "ALLOW_END_CONVERSATION": "Dozvoli korisnicima da završe razgovor iz vidžeta"
     },
     "SETTINGS_POPUP": {
-      "MESSENGER_HEADING": "Messenger Script",
+      "MESSENGER_HEADING": "Mesindžer skripta",
-      "MESSENGER_SUB_HEAD": "Place this button inside your body tag",
+      "MESSENGER_SUB_HEAD": "Postavite ovo dugme unutar body oznake",
       "INBOX_AGENTS": "Agenti",
-      "INBOX_AGENTS_SUB_TEXT": "Add or remove agents from this inbox",
+      "INBOX_AGENTS_SUB_TEXT": "Dodajte ili uklonite agente iz ovog prijemnog sandučeta",
-      "AGENT_ASSIGNMENT": "Conversation Assignment",
+      "AGENT_ASSIGNMENT": "Dodeljivanje razgovoru",
-      "AGENT_ASSIGNMENT_SUB_TEXT": "Update conversation assignment settings",
+      "AGENT_ASSIGNMENT_SUB_TEXT": "Izmena podešavanja dodele razgovora",
-      "UPDATE": "Update",
+      "UPDATE": "Primeni",
-      "ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
+      "ENABLE_EMAIL_COLLECT_BOX": "Omogući polje za prikupljanje e-pošte",
-      "ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
+      "ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Omogući ili onemogući polje za prikupljanje e-pošte za novi razgovor",
-      "AUTO_ASSIGNMENT": "Enable auto assignment",
+      "AUTO_ASSIGNMENT": "Omogući automatsko dodeljivanje",
-      "ENABLE_CSAT": "Enable CSAT",
+      "ENABLE_CSAT": "Omogući ocenu zadovoljstva korisnika",
-      "ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
+      "ENABLE_CSAT_SUB_TEXT": "Omogući/onemogući upitnik o zadovoljstva korisnika nakon rešavanja razgovora",
-      "ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
+      "ENABLE_CONTINUITY_VIA_EMAIL": "Omogući nastavljanje razgovora putem e-pošte",
-      "ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
+      "ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Razgovori će se nastaviti putem e-pošte ako je dostupna adresa e-pošte kontakta.",
-      "INBOX_UPDATE_TITLE": "Inbox Settings",
+      "INBOX_UPDATE_TITLE": "Podešavanja prijemnog sandučeta",
-      "INBOX_UPDATE_SUB_TEXT": "Update your inbox settings",
+      "INBOX_UPDATE_SUB_TEXT": "Izmenite podešavanja vašeg prijemnog sandučeta",
-      "AUTO_ASSIGNMENT_SUB_TEXT": "Enable or disable the automatic assignment of new conversations to the agents added to this inbox.",
+      "AUTO_ASSIGNMENT_SUB_TEXT": "Omogući ili onemogući automatsku dodelu novih razgovora agentima dodatih ovom prijemnom sandučetu.",
-      "HMAC_VERIFICATION": "User Identity Validation",
+      "HMAC_VERIFICATION": "Potvrda identiteta korisnika",
-      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
+      "HMAC_DESCRIPTION": "Da bi se potvrdio identitet korisnika, morate proslediti `identifier_hash` za svakog korisnika. Možete generisti HMAC sha256 heš koristeći `identifier` sa ključem prikazanim ovde.",
-      "HMAC_MANDATORY_VERIFICATION": "Enforce User Identity Validation",
+      "HMAC_MANDATORY_VERIFICATION": "Primoraj potvrdu identiteta korisnika",
-      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
+      "HMAC_MANDATORY_DESCRIPTION": "Ukoliko je omogućeno, zahtevi kojima nedostaje `identifier_hash` će biti odbijeni.",
-      "INBOX_IDENTIFIER": "Inbox Identifier",
+      "INBOX_IDENTIFIER": "Identifikator prijemnog sandučeta",
-      "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
+      "INBOX_IDENTIFIER_SUB_TEXT": "Koristite `inbox_identifier` token prikazan ovde za autentifikaciju vaših API klijenata.",
-      "FORWARD_EMAIL_TITLE": "Forward to Email",
+      "FORWARD_EMAIL_TITLE": "Prosledi na e-poštu",
-      "FORWARD_EMAIL_SUB_TEXT": "Start forwarding your emails to the following email address.",
+      "FORWARD_EMAIL_SUB_TEXT": "Započnite preusmerenje vaših e-poruka na sledeću adresu e-pošte.",
-      "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
+      "ALLOW_MESSAGES_AFTER_RESOLVED": "Dozvoli poruke nakon rešavanja razgovora",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Dozvolite krajnjim korisnicima da šalju poruke čak i kada je razgovor rešen.",
-      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_SUBHEADER": "Ovaj API ključ se koristi za integraciju sa WhatsApp API-jima.",
-      "WHATSAPP_SECTION_TITLE": "API Key"
+      "WHATSAPP_SECTION_TITLE": "API ključ"
     },
     "AUTO_ASSIGNMENT": {
-      "MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
+      "MAX_ASSIGNMENT_LIMIT": "Ograničenje automatskog dodeljivanja",
-      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Molim vas unesite vrednost veću od 0",
-      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Ograničite maksimalni broj razgovora u ovom prijemnom sandučetu koja mogu biti automatski dodeljena agentu"
     },
     "FACEBOOK_REAUTHORIZE": {
-      "TITLE": "Reauthorize",
+      "TITLE": "Ponovna autorizacija",
-      "SUBTITLE": "Your Facebook connection has expired, please reconnect your Facebook page to continue services",
+      "SUBTITLE": "Vaša veza sa Fejsbukom je istekla, molim vas povežite ponovo vašu Fejsbuk stranicu za nastavak servisa",
-      "MESSAGE_SUCCESS": "Reconnection successful",
+      "MESSAGE_SUCCESS": "Uspešno ponovno povezivanje",
       "MESSAGE_ERROR": "Pojavila se greška, molim vas pokušajte ponovo"
     },
     "PRE_CHAT_FORM": {
-      "DESCRIPTION": "Pre chat forms enable you to capture user information before they start conversation with you.",
+      "DESCRIPTION": "Formular pre ćaskanja omogućava vam da dobijete informacije o korisniku pre započinjanja razgovora sa vama.",
-      "SET_FIELDS": "Pre chat form fields",
+      "SET_FIELDS": "Polja formulara pre ćaskanja",
       "SET_FIELDS_HEADER": {
-        "FIELDS": "Fields",
+        "FIELDS": "Polja",
-        "LABEL": "Label",
+        "LABEL": "Oznaka",
-        "PLACE_HOLDER": "Placeholder",
+        "PLACE_HOLDER": "Pomoćni tekst",
         "KEY": "Ključ",
         "TYPE": "Tip",
-        "REQUIRED": "Required"
+        "REQUIRED": "Obavezno"
       },
       "ENABLE": {
-        "LABEL": "Enable pre chat form",
+        "LABEL": "Omogući formular pre ćaskanja",
         "OPTIONS": {
-          "ENABLED": "Yes",
+          "ENABLED": "Da",
-          "DISABLED": "No"
+          "DISABLED": "Ne"
         }
       },
       "PRE_CHAT_MESSAGE": {
-        "LABEL": "Pre chat message",
+        "LABEL": "Poruka pre ćaskanja",
-        "PLACEHOLDER": "This message would be visible to the users along with the form"
+        "PLACEHOLDER": "Ova poruka će biti vidljiva korisnicima uz formular"
       },
       "REQUIRE_EMAIL": {
-        "LABEL": "Visitors should provide their name and email address before starting the chat"
+        "LABEL": "Posetioci bi trebali da dostave njihovo ime i adresu e-pošte pre započinjanja ćaskanja"
       }
     },
     "BUSINESS_HOURS": {
-      "TITLE": "Set your availability",
+      "TITLE": "Podesite vašu dostupnost",
-      "SUBTITLE": "Set your availability on your livechat widget",
+      "SUBTITLE": "Podesite vašu dostupnost na vidžetu za uživo razgovor",
-      "WEEKLY_TITLE": "Set your weekly hours",
+      "WEEKLY_TITLE": "Podesite vaše nedeljne sate",
-      "TIMEZONE_LABEL": "Select timezone",
+      "TIMEZONE_LABEL": "Izaberite vremenski zonu",
-      "UPDATE": "Update business hours settings",
+      "UPDATE": "Izmena podešavanja radnog vremena",
-      "TOGGLE_AVAILABILITY": "Enable business availability for this inbox",
+      "TOGGLE_AVAILABILITY": "Omogući vreme dostupnosti za ovo prijemno sanduče",
-      "UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for visitors",
+      "UNAVAILABLE_MESSAGE_LABEL": "Poruka nedostupnosti za posetioce",
-      "UNAVAILABLE_MESSAGE_DEFAULT": "We are unavailable at the moment. Leave a message we will respond once we are back.",
+      "UNAVAILABLE_MESSAGE_DEFAULT": "Trenutno nismo dostupni. Ostavite poruku i odgovorićemo vam čim je pročitamo.",
-      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours vistors can be warned with a message and a pre-chat form.",
+      "TOGGLE_HELP": "Omogućavanje vremena dostupnosti će prikazati dostupno vreme na vidžetu ćaskanja čak i kada su svi agenti nedostupni. Van radnih sati posetioci će biti upozoreni porukom i formularom pre ćaskanja.",
       "DAY": {
-        "ENABLE": "Enable availability for this day",
+        "ENABLE": "Omogućite dostupnost za ovaj dan",
-        "UNAVAILABLE": "Unavailable",
+        "UNAVAILABLE": "Nedostupan",
-        "HOURS": "hours",
+        "HOURS": "sati",
-        "VALIDATION_ERROR": "Starting time should be before closing time.",
+        "VALIDATION_ERROR": "Vreme početka bi trebalo biti pre vremena završetka.",
-        "CHOOSE": "Choose"
+        "CHOOSE": "Izaberite"
       },
-      "ALL_DAY": "All-Day"
+      "ALL_DAY": "Ceo dan"
     },
     "IMAP": {
       "TITLE": "IMAP",
-      "SUBTITLE": "Set your IMAP details",
+      "SUBTITLE": "Podesite vaše IMAP detalje",
-      "NOTE_TEXT": "To enable SMTP, please configure IMAP.",
+      "NOTE_TEXT": "Da bi ste omogućili SMTP, molim vas podesite IMAP.",
-      "UPDATE": "Update IMAP settings",
+      "UPDATE": "Izmenite IMAP podešavanja",
-      "TOGGLE_AVAILABILITY": "Enable IMAP configuration for this inbox",
+      "TOGGLE_AVAILABILITY": "Omogući IMAP podešavanja za ovo prijemno sanduče",
-      "TOGGLE_HELP": "Enabling IMAP will help the user to recieve email",
+      "TOGGLE_HELP": "Omogućavanje IMAP-a će pomoći korisniku da prima e-poruke",
       "EDIT": {
-        "SUCCESS_MESSAGE": "IMAP settings updated successfully",
+        "SUCCESS_MESSAGE": "IMAP podešavanja su uspešno izmenjena",
-        "ERROR_MESSAGE": "Unable to update IMAP settings"
+        "ERROR_MESSAGE": "Nije bilo moguče izmeniti IMAP podešavanja"
       },
       "ADDRESS": {
-        "LABEL": "Address",
+        "LABEL": "Adresa",
-        "PLACE_HOLDER": "Address (Eg: imap.gmail.com)"
+        "PLACE_HOLDER": "Adresa (npr.: imap.gmail.com)"
       },
       "PORT": {
         "LABEL": "Port",
@@ -537,21 +537,21 @@
         "LABEL": "Lozinka",
         "PLACE_HOLDER": "Lozinka"
       },
-      "ENABLE_SSL": "Enable SSL"
+      "ENABLE_SSL": "Omogući SSL"
     },
     "SMTP": {
       "TITLE": "SMTP",
-      "SUBTITLE": "Set your SMTP details",
+      "SUBTITLE": "Podesite vaše SMTP detalje",
-      "UPDATE": "Update SMTP settings",
+      "UPDATE": "Izmenite SMTP podešavanja",
-      "TOGGLE_AVAILABILITY": "Enable SMTP configuration for this inbox",
+      "TOGGLE_AVAILABILITY": "Omogući SMTP podešavanja za ovo prijemno sanduče",
-      "TOGGLE_HELP": "Enabling SMTP will help the user to send email",
+      "TOGGLE_HELP": "Omogućavanje SMTP-a će pomoći korisniku da šalje e-poruke",
       "EDIT": {
-        "SUCCESS_MESSAGE": "SMTP settings updated successfully",
+        "SUCCESS_MESSAGE": "SMTP podešavanja su uspešno izmenjena",
-        "ERROR_MESSAGE": "Unable to update SMTP settings"
+        "ERROR_MESSAGE": "Nije bilo moguče izmeniti SMTP podešavanja"
       },
       "ADDRESS": {
-        "LABEL": "Address",
+        "LABEL": "Adresa",
-        "PLACE_HOLDER": "Address (Eg: smtp.gmail.com)"
+        "PLACE_HOLDER": "Adresa (npr.: smtp.gmail.com)"
       },
       "PORT": {
         "LABEL": "Port",
@@ -566,77 +566,77 @@
         "PLACE_HOLDER": "Lozinka"
       },
       "DOMAIN": {
-        "LABEL": "Domain",
+        "LABEL": "Domen",
-        "PLACE_HOLDER": "Domain"
+        "PLACE_HOLDER": "Domen"
       },
-      "ENCRYPTION": "Encryption",
+      "ENCRYPTION": "Enkripcija",
       "SSL_TLS": "SSL/TLS",
       "START_TLS": "STARTTLS",
-      "OPEN_SSL_VERIFY_MODE": "Open SSL Verify Mode",
+      "OPEN_SSL_VERIFY_MODE": "Mod provere otvorenog SSL-a",
-      "AUTH_MECHANISM": "Authentication"
+      "AUTH_MECHANISM": "Autentifikacija"
     },
-    "NOTE": "Note: ",
+    "NOTE": "Beleška: ",
     "WIDGET_BUILDER": {
       "WIDGET_OPTIONS": {
         "AVATAR": {
-          "LABEL": "Website Avatar",
+          "LABEL": "Avatar veb sajta",
           "DELETE": {
             "API": {
-              "SUCCESS_MESSAGE": "Avatar deleted successfully",
+              "SUCCESS_MESSAGE": "Avatar je uspešno obrisan",
               "ERROR_MESSAGE": "Pojavila se greška, molim vas pokušajte ponovo"
             }
           }
         },
         "WEBSITE_NAME": {
           "LABEL": "Naziv veb sajta",
-          "PLACE_HOLDER": "Enter your website name (eg: Acme Inc)",
+          "PLACE_HOLDER": "Unesite naziv vašeg veb sajta (npr.: Acme Inc)",
-          "ERROR": "Please enter a valid website name"
+          "ERROR": "Molim vas unesite ispravan naziv veb sajta"
         },
         "WELCOME_HEADING": {
-          "LABEL": "Welcome Heading",
+          "LABEL": "Naslov dobrodošlice",
-          "PLACE_HOLDER": "Hi there!"
+          "PLACE_HOLDER": "Zdravo!"
         },
         "WELCOME_TAGLINE": {
-          "LABEL": "Welcome Tagline",
+          "LABEL": "Podnaslov dobrodošlice",
-          "PLACE_HOLDER": "We make it simple to connect with us. Ask us anything, or share your feedback."
+          "PLACE_HOLDER": "Činimo jednostavnim da se povežete sa nama. Pitajte nas bilo šta ili podelite sa nama vaše utiske."
         },
         "REPLY_TIME": {
-          "LABEL": "Reply Time",
+          "LABEL": "Vreme odgovora",
-          "IN_A_FEW_MINUTES": "In a few minutes",
+          "IN_A_FEW_MINUTES": "Za nekoliko minuta",
-          "IN_A_FEW_HOURS": "In a few hours",
+          "IN_A_FEW_HOURS": "Za nekoliko sati",
-          "IN_A_DAY": "In a day"
+          "IN_A_DAY": "Za dan"
         },
-        "WIDGET_COLOR_LABEL": "Widget Color",
+        "WIDGET_COLOR_LABEL": "Boja vidžeta",
-        "WIDGET_BUBBLE_POSITION_LABEL": "Widget Bubble Position",
+        "WIDGET_BUBBLE_POSITION_LABEL": "Pozicija vidžet balončića",
-        "WIDGET_BUBBLE_TYPE_LABEL": "Widget Bubble Type",
+        "WIDGET_BUBBLE_TYPE_LABEL": "Vrsta vidžet balončića",
         "WIDGET_BUBBLE_LAUNCHER_TITLE": {
           "DEFAULT": "Razgovarajte sa nama",
-          "LABEL": "Widget Bubble Launcher Title",
+          "LABEL": "Naslov pokretača vidžet balončića",
           "PLACE_HOLDER": "Razgovarajte sa nama"
         },
         "UPDATE": {
-          "BUTTON_TEXT": "Update Widget Settings",
+          "BUTTON_TEXT": "Izmeni vidžet podešavanja",
           "API": {
-            "SUCCESS_MESSAGE": "Widget settings updated successfully",
+            "SUCCESS_MESSAGE": "Vidžet podešavanja su uspešno izmenjena",
-            "ERROR_MESSAGE": "Unable to update widget settings"
+            "ERROR_MESSAGE": "Nije bilo moguče izmeniti vidžet podešavanja"
           }
         },
         "WIDGET_VIEW_OPTION": {
           "PREVIEW": "Pregledajte",
-          "SCRIPT": "Script"
+          "SCRIPT": "Skripta"
         },
         "WIDGET_BUBBLE_POSITION": {
-          "LEFT": "Left",
+          "LEFT": "Levo",
-          "RIGHT": "Right"
+          "RIGHT": "Desno"
         },
         "WIDGET_BUBBLE_TYPE": {
-          "STANDARD": "Standard",
+          "STANDARD": "Standardno",
-          "EXPANDED_BUBBLE": "Expanded Bubble"
+          "EXPANDED_BUBBLE": "Prošireni balončić"
         }
       },
       "WIDGET_SCREEN": {
-        "DEFAULT": "Default",
+        "DEFAULT": "Predefinisano",
-        "CHAT": "Chat"
+        "CHAT": "Ćaskanje"
       },
       "REPLY_TIME": {
         "IN_A_FEW_MINUTES": "Obično odgovaramo u roku od nekoliko minuta",
@@ -649,14 +649,14 @@
       },
       "BODY": {
         "TEAM_AVAILABILITY": {
-          "ONLINE": "We are Online",
+          "ONLINE": "Dostupni smo",
           "OFFLINE": "Trenutno nismo dostupni"
         },
-        "USER_MESSAGE": "Hi",
+        "USER_MESSAGE": "Ćao",
-        "AGENT_MESSAGE": "Hello"
+        "AGENT_MESSAGE": "Zdravo"
       },
       "BRANDING_TEXT": "Pokreće Chatwoot",
-      "SCRIPT_SETTINGS": "\n      window.chatwootSettings = {options};"
+      "SCRIPT_SETTINGS": "\n      window.chatwootSettings ={options};"
     }
   }
 }

app/javascript/dashboard/i18n/locale/sr/integrations.json

@@ -1,134 +1,134 @@
 {
   "INTEGRATION_SETTINGS": {
-    "HEADER": "Integrations",
+    "HEADER": "Integracije",
     "WEBHOOK": {
-      "SUBSCRIBED_EVENTS": "Subscribed Events",
+      "SUBSCRIBED_EVENTS": "Pretplaćeni događaji",
       "FORM": {
         "CANCEL": "Otkaži",
-        "DESC": "Webhook events provide you the realtime information about what's happening in your Chatwoot account. Please enter a valid URL to configure a callback.",
+        "DESC": "Događaji veb zakački vam omogućavaju informacije u realnom vremenu o onome šta se događa na vašem Chatwoot nalogu. Molim vas unesite ispravnu adresu da bi ste podesili povratni poziv.",
         "SUBSCRIPTIONS": {
-          "LABEL": "Events",
+          "LABEL": "Događaji",
           "EVENTS": {
-            "CONVERSATION_CREATED": "Conversation Created",
+            "CONVERSATION_CREATED": "Razgovor je napravljen",
-            "CONVERSATION_STATUS_CHANGED": "Conversation Status Changed",
+            "CONVERSATION_STATUS_CHANGED": "Status razgovora je promenjen",
-            "CONVERSATION_UPDATED": "Conversation Updated",
+            "CONVERSATION_UPDATED": "Razgovor je izmenjen",
-            "MESSAGE_CREATED": "Message created",
+            "MESSAGE_CREATED": "Poruka je napravljena",
-            "MESSAGE_UPDATED": "Message updated",
+            "MESSAGE_UPDATED": "Poruka je izmenjena",
-            "WEBWIDGET_TRIGGERED": "Live chat widget opened by the user"
+            "WEBWIDGET_TRIGGERED": "Vidžet za ćaskanje je otvoren od strane korisnika"
           }
         },
         "END_POINT": {
-          "LABEL": "Webhook URL",
+          "LABEL": "Adresa veb zakačke",
-          "PLACEHOLDER": "Example: https://example/api/webhook",
+          "PLACEHOLDER": "Primer: https://example/api/webhook",
           "ERROR": "Molim vas unesite ispravnu adresu"
         },
-        "EDIT_SUBMIT": "Update webhook",
+        "EDIT_SUBMIT": "Izmeni veb zakačku",
-        "ADD_SUBMIT": "Create webhook"
+        "ADD_SUBMIT": "Napravi veb zakačku"
       },
-      "TITLE": "Webhook",
+      "TITLE": "Veb zakačka",
-      "CONFIGURE": "Configure",
+      "CONFIGURE": "Podesi",
-      "HEADER": "Webhook settings",
+      "HEADER": "Podešavanja veb zakačke",
-      "HEADER_BTN_TXT": "Add new webhook",
+      "HEADER_BTN_TXT": "Dodaj novu veb zakačku",
-      "LOADING": "Fetching attached webhooks",
+      "LOADING": "Prikupljanje dodatih veb zakački",
       "SEARCH_404": "Nema razultata",
-      "SIDEBAR_TXT": "<p><b>Webhooks</b> </p> <p>Webhooks are HTTP callbacks which can be defined for every account. They are triggered by events like message creation in Chatwoot. You can create more than one webhook for this account. <br /><br /> For creating a <b>webhook</b>, click on the <b>Add new webhook</b> button. You can also remove any existing webhook by clicking on the Delete button.</p>",
+      "SIDEBAR_TXT": "<p><b>Veb zakačke</b> </p> <p>Veb zakačke su HTTP povratni pozivi koji mogu biti definisani za svaki nalog. Pozivaju ih događaji kao što je pravljenje poruke u Chatwoot-u. Možete kreirati više od jedne veb zakačke za ovaj nalog. <br /><br /> Za kreiranje <b>veb zakačke</b>, kliknite na dugem <b>Dodaj novu veb zakačku</b>. Takođe možete ukloniti postojeće veb zakačke klikom na dugme Obriši.</p>",
       "LIST": {
-        "404": "There are no webhooks configured for this account.",
+        "404": "Nema veb zakački podešenih za ovaj nalog.",
-        "TITLE": "Manage webhooks",
+        "TITLE": "Upravljanje veb zakačkama",
         "TABLE_HEADER": [
-          "Webhook endpoint",
+          "Krajnje tačke veb zakački",
           "Akcije"
         ]
       },
       "EDIT": {
         "BUTTON_TEXT": "Uredi",
-        "TITLE": "Edit webhook",
+        "TITLE": "Uredi veb zakačku",
         "API": {
-          "SUCCESS_MESSAGE": "Webhook configuration updated successfully",
+          "SUCCESS_MESSAGE": "Veb zakačka je uspešno izmenjena",
           "ERROR_MESSAGE": "Nije moguće se povezati sa Woot serverom, pokušajte ponovo kasnije"
         }
       },
       "ADD": {
         "CANCEL": "Otkaži",
-        "TITLE": "Add new webhook",
+        "TITLE": "Dodaj novu veb zakačku",
         "API": {
-          "SUCCESS_MESSAGE": "Webhook configuration added successfully",
+          "SUCCESS_MESSAGE": "Podešavanje veb zakačke je uspešno dodato",
           "ERROR_MESSAGE": "Nije moguće se povezati sa Woot serverom, pokušajte ponovo kasnije"
         }
       },
       "DELETE": {
         "BUTTON_TEXT": "Izbriši",
         "API": {
-          "SUCCESS_MESSAGE": "Webhook deleted successfully",
+          "SUCCESS_MESSAGE": "Veb zakačka je uspešno obrisana",
           "ERROR_MESSAGE": "Nije moguće se povezati sa Woot serverom, pokušajte ponovo kasnije"
         },
         "CONFIRM": {
           "TITLE": "Potvrdite brisanje",
-          "MESSAGE": "Are you sure to delete the webhook? (%{webhookURL})",
+          "MESSAGE": "Da li zaista želite da obrišete veb zakačku? (%{webhookURL})",
           "YES": "Da, izbriši ",
-          "NO": "No, Keep it"
+          "NO": "Ne, zadrži je"
         }
       }
     },
     "SLACK": {
       "HELP_TEXT": {
-        "TITLE": "Using Slack Integration",
+        "TITLE": "Koristi Slack integraciju",
-        "BODY": "<br/><p>Chatwoot will now sync all the incoming conversations into the <b><i>customer-conversations</i></b> channel inside your slack workplace.</p><p>Replying to a conversation thread in <b><i>customer-conversations</i></b> slack channel will create a response back to the customer through chatwoot.</p><p>Start the replies with <b><i>note:</i></b> to create private notes instead of replies.</p><p>If the replier on slack has an agent profile in chatwoot under the same email, the replies will be associated accordingly.</p><p>When the replier doesn't have an associated agent profile, the replies will be made from the bot profile.</p>"
+        "BODY": "<br/><p>Chatwoot će sada sinhronizovati sve dolazne razgovore u kanal <b><i>customer-conversations</i></b> unutar vašeg slack radnog mesta.</p><p>Odgovaranjem na razgovor u <b><i>customer-conversations</i></b> slack kanal će napraviti odgovor potrošaču kroz chatwoot.</p><p>Započnite odgovore sa <b><i>note:</i></b> da bi ste napravili privatne beleške umesto odgovora.</p><p>Ako odgovarač na slack-u ima agentski profil u chatwoot-u pod istom adresom e-pošte, odgovori će biti odgovarajuće povezani.</p><p>Kada odgovarač nema povezani agentski profil, odgovori će biti napravljeni od strane bot profila.</p>"
       }
     },
     "DELETE": {
       "BUTTON_TEXT": "Izbriši",
       "API": {
-        "SUCCESS_MESSAGE": "Integration deleted successfully"
+        "SUCCESS_MESSAGE": "Integracija je uspešno obrisana"
       }
     },
     "CONNECT": {
-      "BUTTON_TEXT": "Connect"
+      "BUTTON_TEXT": "Poveži se"
     },
     "DASHBOARD_APPS": {
-      "TITLE": "Dashboard Apps",
+      "TITLE": "Aplikacije radne table",
-      "HEADER_BTN_TXT": "Add a new dashboard app",
+      "HEADER_BTN_TXT": "Dodaj novu aplikaciju radne table",
-      "SIDEBAR_TXT": "<p><b>Dashboard Apps</b></p><p>Dashboard Apps allow organizations to embed an application inside the Chatwoot dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that inside the dashboard to provide user information, their orders, or their previous payment history.</p><p>When you embed your application using the dashboard in Chatwoot, your application will get the context of the conversation and contact as a window event. Implement a listener for the message event on your page to receive the context.</p><p>To add a new dashboard app, click on the button 'Add a new dashboard app'.</p>",
+      "SIDEBAR_TXT": "<p><b>Aplikacije radne table</b></p><p>Aplikacije radne table omogućavaju organizacijama da integrišu aplikaciju unutar Chatwoot radne table da dostave kontekst agentima podrške. Ova mogućnosti vam omogućava da napravite aplikaciju nezavisno i integrišete je unutar radne table da bi ste dostavili informacije o korisniku, njihovim narudžbama ili istoriji prethodnih plaćanja.</p><p>Kada integrišete vašu aplikaciju koristeći radnu tablu u Chatwoot-u, vaša aplikacija će dobiti kontakst razgovora i kontakta kao window događaj. Implementirajte osluškivač događaj poruke na vašoj stranici da bi ste primili kontakst.</p><p>Da bi ste dodali novu aplikaciju radne table, kliknite na dugme 'Dodaj novu aplikaciju radne table'.</p>",
-      "DESCRIPTION": "Dashboard Apps allow organizations to embed an application inside the dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that to provide user information, their orders, or their previous payment history.",
+      "DESCRIPTION": "Aplikacije radne table omogućavaju organizacijama da integrišu aplikaciju unutar radne table da bi omogućili kontekst agentima podrške. Ova mogućnost omogućava da nezavisno napravite aplikaciju i integrišete je da bi ste dostavili informacije o korisniku, njihovim narudžbama ili njihovoj istoriji plaćanja.",
       "LIST": {
-        "404": "There are no dashboard apps configured on this account yet",
+        "404": "Još uvek nema aplikacija radne table podešenih za ovaj nalog",
-        "LOADING": "Fetching dashboard apps...",
+        "LOADING": "Prikupljanje aplikacija radne table...",
         "TABLE_HEADER": [
           "Ime",
-          "Endpoint"
+          "Krajnja tačka"
         ],
-        "EDIT_TOOLTIP": "Edit app",
+        "EDIT_TOOLTIP": "Uredi aplikaciju",
-        "DELETE_TOOLTIP": "Delete app"
+        "DELETE_TOOLTIP": "Obriši aplikaciju"
       },
       "FORM": {
         "TITLE_LABEL": "Ime",
-        "TITLE_PLACEHOLDER": "Enter a name for your dashboard app",
+        "TITLE_PLACEHOLDER": "Unesite naziv vaše aplikacije radne table",
-        "TITLE_ERROR": "A name for the dashboard app is required",
+        "TITLE_ERROR": "Naziv aplikacije radne table je obavezno",
-        "URL_LABEL": "Endpoint",
+        "URL_LABEL": "Krajnja tačka",
-        "URL_PLACEHOLDER": "Enter the endpoint URL where your app is hosted",
+        "URL_PLACEHOLDER": "Unesite adresu krajnje tačke gde je hostovana vaša aplikacija",
-        "URL_ERROR": "A valid URL is required"
+        "URL_ERROR": "Ispravna adresa je obavezna"
       },
       "CREATE": {
-        "HEADER": "Add a new dashboard app",
+        "HEADER": "Dodaj novu aplikaciju radne table",
         "FORM_SUBMIT": "Pošalji",
         "FORM_CANCEL": "Otkaži",
-        "API_SUCCESS": "Dashboard app configured successfully",
+        "API_SUCCESS": "Aplikacija radne table je uspešno podešena",
-        "API_ERROR": "We couldn't create an app. Please try again later"
+        "API_ERROR": "Nismo mogli da napravimo aplikaciju. Molim vas pokušajte ponovo"
       },
       "UPDATE": {
-        "HEADER": "Edit dashboard app",
+        "HEADER": "Uredi aplikaciju radne table",
-        "FORM_SUBMIT": "Update",
+        "FORM_SUBMIT": "Primeni",
         "FORM_CANCEL": "Otkaži",
-        "API_SUCCESS": "Dashboard app updated successfully",
+        "API_SUCCESS": "Aplikacija radne table je uspešno izmenjena",
-        "API_ERROR": "We couldn't update the app. Please try again later"
+        "API_ERROR": "Nismo mogli da izmenimo aplikaciju. Molim vas pokušajte ponovo"
       },
       "DELETE": {
-        "CONFIRM_YES": "Yes, delete it",
+        "CONFIRM_YES": "Da, obriši je",
-        "CONFIRM_NO": "No, keep it",
+        "CONFIRM_NO": "Ne, zadrži je",
         "TITLE": "Potvrdi brisanje",
-        "MESSAGE": "Are you sure to delete the app - %{appName}?",
+        "MESSAGE": "Da li zaista želite da obrišete aplikaciju - %{appName}?",
-        "API_SUCCESS": "Dashboard app deleted successfully",
+        "API_SUCCESS": "Aplikacija radne table je uspešno obrisana",
-        "API_ERROR": "We couldn't delete the app. Please try again later"
+        "API_ERROR": "Nismo mogli da obrišemo aplikaciju. Molim vas pokušajte ponovo"
       }
     }
   }

app/javascript/dashboard/i18n/locale/sr/report.json

@@ -1,447 +1,447 @@
 {
   "REPORT": {
     "HEADER": "Razgovori",
-    "LOADING_CHART": "Loading chart data...",
+    "LOADING_CHART": "Učitavanje podataka grafikona...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
+    "NO_ENOUGH_DATA": "Nismo primili dovoljno podataka da bi smo generisali izveštaj, Molim vas pokušajte ponovo.",
-    "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
+    "DOWNLOAD_AGENT_REPORTS": "Preuzmi izveštaj o agentima",
     "METRICS": {
       "CONVERSATIONS": {
         "NAME": "Razgovori",
-        "DESC": "( Total )"
+        "DESC": "( Ukupno )"
       },
       "INCOMING_MESSAGES": {
-        "NAME": "Incoming Messages",
+        "NAME": "Dolazne poruke",
-        "DESC": "( Total )"
+        "DESC": "( Ukupno )"
       },
       "OUTGOING_MESSAGES": {
-        "NAME": "Outgoing Messages",
+        "NAME": "Odlazne poruke",
-        "DESC": "( Total )"
+        "DESC": "( Ukupno )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
+        "NAME": "Vreme prvog odgovora",
-        "DESC": "( Avg )",
+        "DESC": "( Prosečno )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
+        "INFO_TEXT": "Ukupan broj razgovora korišćen za izračunavanje:",
-        "TOOLTIP_TEXT": "First Response Time is %{metricValue} (based on %{conversationCount} conversations)"
+        "TOOLTIP_TEXT": "Vreme prvog odgovora je %{metricValue} (zasnovano na %{conversationCount} razgovora)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
+        "NAME": "Vreme rešavanja",
-        "DESC": "( Avg )",
+        "DESC": "( Prosečno )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
+        "INFO_TEXT": "Ukupan broj razgovora korišćen za izračunavanje:",
-        "TOOLTIP_TEXT": "Resolution Time is %{metricValue} (based on %{conversationCount} conversations)"
+        "TOOLTIP_TEXT": "Vreme rešenja je %{metricValue} (zasnovano na %{conversationCount} razgovora)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
+        "NAME": "Broj rešenih",
-        "DESC": "( Total )"
+        "DESC": "( Ukupno )"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "Poslednjih 7 dana"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "Poslednjih 30 dana"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "Poslednja 3 meseca"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "Poslednjih 6 meseci"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "Poslednja godina"
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "Prilagođen opseg vremena"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
+      "CONFIRM": "Primeni",
-      "PLACEHOLDER": "Select date range"
+      "PLACEHOLDER": "Izaberite opseg vremena"
     },
-    "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
+    "GROUP_BY_FILTER_DROPDOWN_LABEL": "Vrednost za grupisanje",
-    "DURATION_FILTER_LABEL": "Duration",
+    "DURATION_FILTER_LABEL": "Trajanje",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,
-        "groupBy": "Day"
+        "groupBy": "Dan"
       }
     ],
     "GROUP_BY_WEEK_OPTIONS": [
       {
         "id": 1,
-        "groupBy": "Day"
+        "groupBy": "Dan"
       },
       {
         "id": 2,
-        "groupBy": "Week"
+        "groupBy": "Nedelja"
       }
     ],
     "GROUP_BY_MONTH_OPTIONS": [
       {
         "id": 1,
-        "groupBy": "Day"
+        "groupBy": "Dan"
       },
       {
         "id": 2,
-        "groupBy": "Week"
+        "groupBy": "Nedelja"
       },
       {
         "id": 3,
-        "groupBy": "Month"
+        "groupBy": "Mesec"
       }
     ],
     "GROUP_BY_YEAR_OPTIONS": [
       {
         "id": 1,
-        "groupBy": "Day"
+        "groupBy": "Dan"
       },
       {
         "id": 2,
-        "groupBy": "Week"
+        "groupBy": "Nedelja"
       },
       {
         "id": 3,
-        "groupBy": "Month"
+        "groupBy": "Mesec"
       },
       {
         "id": 4,
-        "groupBy": "Year"
+        "groupBy": "Godina"
       }
     ],
-    "BUSINESS_HOURS": "Business Hours"
+    "BUSINESS_HOURS": "Radno vreme"
   },
   "AGENT_REPORTS": {
-    "HEADER": "Agents Overview",
+    "HEADER": "Pregled agenata",
-    "LOADING_CHART": "Loading chart data...",
+    "LOADING_CHART": "Učitavanje podataka grafikona...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
+    "NO_ENOUGH_DATA": "Nismo primili dovoljno podataka da bi smo generisali izveštaj, Molim vas pokušajte ponovo.",
-    "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
+    "DOWNLOAD_AGENT_REPORTS": "Preuzmi izveštaj o agentima",
     "FILTER_DROPDOWN_LABEL": "Izaberi agenta",
     "METRICS": {
       "CONVERSATIONS": {
         "NAME": "Razgovori",
-        "DESC": "( Total )"
+        "DESC": "( Ukupno )"
       },
       "INCOMING_MESSAGES": {
-        "NAME": "Incoming Messages",
+        "NAME": "Dolazne poruke",
-        "DESC": "( Total )"
+        "DESC": "( Ukupno )"
       },
       "OUTGOING_MESSAGES": {
-        "NAME": "Outgoing Messages",
+        "NAME": "Odlazne poruke",
-        "DESC": "( Total )"
+        "DESC": "( Ukupno )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
+        "NAME": "Vreme prvog odgovora",
-        "DESC": "( Avg )",
+        "DESC": "( Prosečno )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
+        "INFO_TEXT": "Ukupan broj razgovora korišćen za izračunavanje:",
-        "TOOLTIP_TEXT": "First Response Time is %{metricValue} (based on %{conversationCount} conversations)"
+        "TOOLTIP_TEXT": "Vreme prvog odgovora je %{metricValue} (zasnovano na %{conversationCount} razgovora)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
+        "NAME": "Vreme rešavanja",
-        "DESC": "( Avg )",
+        "DESC": "( Prosečno )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
+        "INFO_TEXT": "Ukupan broj razgovora korišćen za izračunavanje:",
-        "TOOLTIP_TEXT": "Resolution Time is %{metricValue} (based on %{conversationCount} conversations)"
+        "TOOLTIP_TEXT": "Vreme rešenja je %{metricValue} (zasnovano na %{conversationCount} razgovora)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
+        "NAME": "Broj rešenih",
-        "DESC": "( Total )"
+        "DESC": "( Ukupno )"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "Poslednjih 7 dana"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "Poslednjih 30 dana"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "Poslednja 3 meseca"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "Poslednjih 6 meseci"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "Poslednja godina"
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "Prilagođen opseg vremena"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
+      "CONFIRM": "Primeni",
-      "PLACEHOLDER": "Select date range"
+      "PLACEHOLDER": "Izaberite opseg vremena"
     }
   },
   "LABEL_REPORTS": {
-    "HEADER": "Labels Overview",
+    "HEADER": "Pregled oznaka",
-    "LOADING_CHART": "Loading chart data...",
+    "LOADING_CHART": "Učitavanje podataka grafikona...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
+    "NO_ENOUGH_DATA": "Nismo primili dovoljno podataka da bi smo generisali izveštaj, Molim vas pokušajte ponovo.",
-    "DOWNLOAD_LABEL_REPORTS": "Download label reports",
+    "DOWNLOAD_LABEL_REPORTS": "Preuzmi izveštaj o oznakama",
-    "FILTER_DROPDOWN_LABEL": "Select Label",
+    "FILTER_DROPDOWN_LABEL": "Izaberi oznaku",
     "METRICS": {
       "CONVERSATIONS": {
         "NAME": "Razgovori",
-        "DESC": "( Total )"
+        "DESC": "( Ukupno )"
       },
       "INCOMING_MESSAGES": {
-        "NAME": "Incoming Messages",
+        "NAME": "Dolazne poruke",
-        "DESC": "( Total )"
+        "DESC": "( Ukupno )"
       },
       "OUTGOING_MESSAGES": {
-        "NAME": "Outgoing Messages",
+        "NAME": "Odlazne poruke",
-        "DESC": "( Total )"
+        "DESC": "( Ukupno )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
+        "NAME": "Vreme prvog odgovora",
-        "DESC": "( Avg )",
+        "DESC": "( Prosečno )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
+        "INFO_TEXT": "Ukupan broj razgovora korišćen za izračunavanje:",
-        "TOOLTIP_TEXT": "First Response Time is %{metricValue} (based on %{conversationCount} conversations)"
+        "TOOLTIP_TEXT": "Vreme prvog odgovora je %{metricValue} (zasnovano na %{conversationCount} razgovora)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
+        "NAME": "Vreme rešavanja",
-        "DESC": "( Avg )",
+        "DESC": "( Prosečno )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
+        "INFO_TEXT": "Ukupan broj razgovora korišćen za izračunavanje:",
-        "TOOLTIP_TEXT": "Resolution Time is %{metricValue} (based on %{conversationCount} conversations)"
+        "TOOLTIP_TEXT": "Vreme rešenja je %{metricValue} (zasnovano na %{conversationCount} razgovora)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
+        "NAME": "Broj rešenih",
-        "DESC": "( Total )"
+        "DESC": "( Ukupno )"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "Poslednjih 7 dana"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "Poslednjih 30 dana"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "Poslednja 3 meseca"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "Poslednjih 6 meseci"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "Poslednja godina"
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "Prilagođen opseg vremena"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
+      "CONFIRM": "Primeni",
-      "PLACEHOLDER": "Select date range"
+      "PLACEHOLDER": "Izaberite opseg vremena"
     }
   },
   "INBOX_REPORTS": {
-    "HEADER": "Inbox Overview",
+    "HEADER": "Pregled prijemnih sandučića",
-    "LOADING_CHART": "Loading chart data...",
+    "LOADING_CHART": "Učitavanje podataka grafikona...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
+    "NO_ENOUGH_DATA": "Nismo primili dovoljno podataka da bi smo generisali izveštaj, Molim vas pokušajte ponovo.",
-    "DOWNLOAD_INBOX_REPORTS": "Download inbox reports",
+    "DOWNLOAD_INBOX_REPORTS": "Preuzmi izveštaj o prijemnim sandučićima",
     "FILTER_DROPDOWN_LABEL": "Izaberi prijemno sanduče",
     "METRICS": {
       "CONVERSATIONS": {
         "NAME": "Razgovori",
-        "DESC": "( Total )"
+        "DESC": "( Ukupno )"
       },
       "INCOMING_MESSAGES": {
-        "NAME": "Incoming Messages",
+        "NAME": "Dolazne poruke",
-        "DESC": "( Total )"
+        "DESC": "( Ukupno )"
       },
       "OUTGOING_MESSAGES": {
-        "NAME": "Outgoing Messages",
+        "NAME": "Odlazne poruke",
-        "DESC": "( Total )"
+        "DESC": "( Ukupno )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
+        "NAME": "Vreme prvog odgovora",
-        "DESC": "( Avg )",
+        "DESC": "( Prosečno )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
+        "INFO_TEXT": "Ukupan broj razgovora korišćen za izračunavanje:",
-        "TOOLTIP_TEXT": "First Response Time is %{metricValue} (based on %{conversationCount} conversations)"
+        "TOOLTIP_TEXT": "Vreme prvog odgovora je %{metricValue} (zasnovano na %{conversationCount} razgovora)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
+        "NAME": "Vreme rešavanja",
-        "DESC": "( Avg )",
+        "DESC": "( Prosečno )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
+        "INFO_TEXT": "Ukupan broj razgovora korišćen za izračunavanje:",
-        "TOOLTIP_TEXT": "Resolution Time is %{metricValue} (based on %{conversationCount} conversations)"
+        "TOOLTIP_TEXT": "Vreme rešenja je %{metricValue} (zasnovano na %{conversationCount} razgovora)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
+        "NAME": "Broj rešenih",
-        "DESC": "( Total )"
+        "DESC": "( Ukupno )"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "Poslednjih 7 dana"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "Poslednjih 30 dana"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "Poslednja 3 meseca"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "Poslednjih 6 meseci"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "Poslednja godina"
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "Prilagođen opseg vremena"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
+      "CONFIRM": "Primeni",
-      "PLACEHOLDER": "Select date range"
+      "PLACEHOLDER": "Izaberite opseg vremena"
     }
   },
   "TEAM_REPORTS": {
-    "HEADER": "Team Overview",
+    "HEADER": "Pregled tima",
-    "LOADING_CHART": "Loading chart data...",
+    "LOADING_CHART": "Učitavanje podataka grafikona...",
-    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
+    "NO_ENOUGH_DATA": "Nismo primili dovoljno podataka da bi smo generisali izveštaj, Molim vas pokušajte ponovo.",
-    "DOWNLOAD_TEAM_REPORTS": "Download team reports",
+    "DOWNLOAD_TEAM_REPORTS": "Preuzmi izveštaj o timu",
-    "FILTER_DROPDOWN_LABEL": "Select Team",
+    "FILTER_DROPDOWN_LABEL": "Izaberi tim",
     "METRICS": {
       "CONVERSATIONS": {
         "NAME": "Razgovori",
-        "DESC": "( Total )"
+        "DESC": "( Ukupno )"
       },
       "INCOMING_MESSAGES": {
-        "NAME": "Incoming Messages",
+        "NAME": "Dolazne poruke",
-        "DESC": "( Total )"
+        "DESC": "( Ukupno )"
       },
       "OUTGOING_MESSAGES": {
-        "NAME": "Outgoing Messages",
+        "NAME": "Odlazne poruke",
-        "DESC": "( Total )"
+        "DESC": "( Ukupno )"
       },
       "FIRST_RESPONSE_TIME": {
-        "NAME": "First Response Time",
+        "NAME": "Vreme prvog odgovora",
-        "DESC": "( Avg )",
+        "DESC": "( Prosečno )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
+        "INFO_TEXT": "Ukupan broj razgovora korišćen za izračunavanje:",
-        "TOOLTIP_TEXT": "First Response Time is %{metricValue} (based on %{conversationCount} conversations)"
+        "TOOLTIP_TEXT": "Vreme prvog odgovora je %{metricValue} (zasnovano na %{conversationCount} razgovora)"
       },
       "RESOLUTION_TIME": {
-        "NAME": "Resolution Time",
+        "NAME": "Vreme rešavanja",
-        "DESC": "( Avg )",
+        "DESC": "( Prosečno )",
-        "INFO_TEXT": "Total number of conversations used for computation:",
+        "INFO_TEXT": "Ukupan broj razgovora korišćen za izračunavanje:",
-        "TOOLTIP_TEXT": "Resolution Time is %{metricValue} (based on %{conversationCount} conversations)"
+        "TOOLTIP_TEXT": "Vreme rešenja je %{metricValue} (zasnovano na %{conversationCount} razgovora)"
       },
       "RESOLUTION_COUNT": {
-        "NAME": "Resolution Count",
+        "NAME": "Broj rešenih",
-        "DESC": "( Total )"
+        "DESC": "( Ukupno )"
       }
     },
     "DATE_RANGE": [
       {
         "id": 0,
-        "name": "Last 7 days"
+        "name": "Poslednjih 7 dana"
       },
       {
         "id": 1,
-        "name": "Last 30 days"
+        "name": "Poslednjih 30 dana"
       },
       {
         "id": 2,
-        "name": "Last 3 months"
+        "name": "Poslednja 3 meseca"
       },
       {
         "id": 3,
-        "name": "Last 6 months"
+        "name": "Poslednjih 6 meseci"
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "Poslednja godina"
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "Prilagođen opseg vremena"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
+      "CONFIRM": "Primeni",
-      "PLACEHOLDER": "Select date range"
+      "PLACEHOLDER": "Izaberite opseg vremena"
     }
   },
   "CSAT_REPORTS": {
-    "HEADER": "CSAT Reports",
+    "HEADER": "Izveštaji zadovoljstva korisnika",
-    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "NO_RECORDS": "Nema dostupnih odgovora o zadovoljstvu korisnika.",
-    "DOWNLOAD": "Download CSAT Reports",
+    "DOWNLOAD": "Preuzmite izveštaje o zadovoljstvu korisnika",
     "FILTERS": {
       "AGENTS": {
-        "PLACEHOLDER": "Choose Agents"
+        "PLACEHOLDER": "Izaberite agente"
       }
     },
     "TABLE": {
       "HEADER": {
-        "CONTACT_NAME": "Contact",
+        "CONTACT_NAME": "Kontakt",
-        "AGENT_NAME": "Assigned agent",
+        "AGENT_NAME": "Dodeljeni agent",
         "RATING": "Ocena",
-        "FEEDBACK_TEXT": "Feedback comment"
+        "FEEDBACK_TEXT": "Komentar povratne informacije"
       }
     },
     "METRIC": {
       "TOTAL_RESPONSES": {
-        "LABEL": "Total responses",
+        "LABEL": "Ukupno odgovora",
-        "TOOLTIP": "Total number of responses collected"
+        "TOOLTIP": "Ukupan broj prikupljenih odgovora"
       },
       "SATISFACTION_SCORE": {
-        "LABEL": "Satisfaction score",
+        "LABEL": "Ocena zadovoljstva",
-        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+        "TOOLTIP": "Ukupan broj pozitivnih odgovora / Ukupan broj odgovora * 100"
       },
       "RESPONSE_RATE": {
-        "LABEL": "Response rate",
+        "LABEL": "Procenat odgovora",
-        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+        "TOOLTIP": "Ukupan broj odgovora / Ukupan broj poruka o zadovoljstvu korisnika * 100"
       }
     }
   },
   "OVERVIEW_REPORTS": {
-    "HEADER": "Overview",
+    "HEADER": "Pregled",
-    "LIVE": "Live",
+    "LIVE": "Uživo",
     "ACCOUNT_CONVERSATIONS": {
-      "HEADER": "Open Conversations",
+      "HEADER": "Otvoreni razgovori",
-      "LOADING_MESSAGE": "Loading conversation metrics...",
+      "LOADING_MESSAGE": "Učitavanje metrike razgovora...",
       "OPEN": "Otvoreni",
-      "UNATTENDED": "Unattended",
+      "UNATTENDED": "Nedodeljeni",
       "UNASSIGNED": "Nedodeljen"
     },
     "AGENT_CONVERSATIONS": {
-      "HEADER": "Conversations by agents",
+      "HEADER": "Razgovori prema agentima",
-      "LOADING_MESSAGE": "Loading agent metrics...",
+      "LOADING_MESSAGE": "Učitavanje metrike agenata...",
-      "NO_AGENTS": "There are no conversations by agents",
+      "NO_AGENTS": "Nema razgovora po agentima",
       "TABLE_HEADER": {
         "AGENT": "Agent",
-        "OPEN": "OPEN",
+        "OPEN": "OTVORENI",
-        "UNATTENDED": "Unattended",
+        "UNATTENDED": "Nedodeljeni",
         "STATUS": "Status"
       }
     },
     "AGENT_STATUS": {
-      "HEADER": "Agent status",
+      "HEADER": "Status agenta",
-      "ONLINE": "Online",
+      "ONLINE": "Dostupan",
-      "BUSY": "Busy",
+      "BUSY": "Zauzet",
-      "OFFLINE": "Offline"
+      "OFFLINE": "Nedostupan"
     }
   }
 }

app/javascript/dashboard/i18n/locale/sr/settings.json

@@ -1,143 +1,143 @@
 {
   "PROFILE_SETTINGS": {
-    "LINK": "Profile Settings",
+    "LINK": "Podešavanja profila",
-    "TITLE": "Profile Settings",
+    "TITLE": "Podešavanja profila",
-    "BTN_TEXT": "Update Profile",
+    "BTN_TEXT": "Izmeni profil",
-    "DELETE_AVATAR": "Delete Avatar",
+    "DELETE_AVATAR": "Obriši avatar",
-    "AVATAR_DELETE_SUCCESS": "Avatar has been deleted successfully",
+    "AVATAR_DELETE_SUCCESS": "Avatar je uspešno obrisan",
-    "AVATAR_DELETE_FAILED": "There is an error while deleting avatar, please try again",
+    "AVATAR_DELETE_FAILED": "Pojavila se greška pri brisanju avatara, molim vas pokušajte ponovo",
-    "UPDATE_SUCCESS": "Your profile has been updated successfully",
+    "UPDATE_SUCCESS": "Vaš profil je uspešno izmenjen",
-    "PASSWORD_UPDATE_SUCCESS": "Your password has been changed successfully",
+    "PASSWORD_UPDATE_SUCCESS": "Vaša lozinka je uspešno promenjena",
-    "AFTER_EMAIL_CHANGED": "Your profile has been updated successfully, please login again as your login credentials are changed",
+    "AFTER_EMAIL_CHANGED": "Vaš profil je uspešno izmenjen, molim vas prijavite se ponovo jer su vaši kredencijali za prijavu izmenjeni",
     "FORM": {
-      "AVATAR": "Profile Image",
+      "AVATAR": "Slika profila",
       "ERROR": "Molim vas ispravite greške formulara",
-      "REMOVE_IMAGE": "Remove",
+      "REMOVE_IMAGE": "Ukloni",
-      "UPLOAD_IMAGE": "Upload image",
+      "UPLOAD_IMAGE": "Dodaj sliku",
-      "UPDATE_IMAGE": "Update image",
+      "UPDATE_IMAGE": "Izmeni sliku",
       "PROFILE_SECTION": {
-        "TITLE": "Profile",
+        "TITLE": "Profil",
-        "NOTE": "Your email address is your identity and is used to log in."
+        "NOTE": "Vaša adresa e-pošte je vaš identitet i koristi se za prijavu."
       },
       "MESSAGE_SIGNATURE_SECTION": {
-        "TITLE": "Personal message signature",
+        "TITLE": "Potpis privatne poruke",
-        "NOTE": "Create a personal message signature that would be added to all the messages you send from your email inbox. Use the rich content editor to create a highly personalised signature.",
+        "NOTE": "Napravite potpis privatne poruke koji će se dodavati svakoj poruci koju pošaljete u prijemno sanduče e-pošte. Koristite bogati uređivač sadržaja da bi ste napravili personalizovan potpis.",
-        "BTN_TEXT": "Save message signature",
+        "BTN_TEXT": "Sačuvaj potpis poruke",
-        "API_ERROR": "Couldn't save signature! Try again",
+        "API_ERROR": "Nije bilo moguće sačuvati potpis! Pokušajte ponovo",
-        "API_SUCCESS": "Signature saved successfully"
+        "API_SUCCESS": "Potpis je uspešno sačuvan"
       },
       "MESSAGE_SIGNATURE": {
-        "LABEL": "Message Signature",
+        "LABEL": "Potpis poruke",
-        "ERROR": "Message Signature cannot be empty",
+        "ERROR": "Potpis poruke ne može biti prazan",
-        "PLACEHOLDER": "Insert your personal message signature here."
+        "PLACEHOLDER": "Unesite ovde vaš potpis lične poruke."
       },
       "PASSWORD_SECTION": {
         "TITLE": "Lozinka",
-        "NOTE": "Updating your password would reset your logins in multiple devices.",
+        "NOTE": "Izmena lozinke će resetovati vaše prijave na više uređaja.",
-        "BTN_TEXT": "Change password"
+        "BTN_TEXT": "Promeni lozinku"
       },
       "ACCESS_TOKEN": {
-        "TITLE": "Access Token",
+        "TITLE": "Token za pristup",
-        "NOTE": "This token can be used if you are building an API based integration"
+        "NOTE": "Ovaj token se može koristiti ako izgrađujete integraciju zasnovanu na API-ju"
       },
       "AUDIO_NOTIFICATIONS_SECTION": {
-        "TITLE": "Audio Notifications",
+        "TITLE": "Zvučna obaveštenja",
-        "NOTE": "Enable audio notifications in dashboard for new messages and conversations.",
+        "NOTE": "Omogućavanje zvučnih obaveštenja u radnoj tabli za nove poruke i razgovore.",
         "NONE": "Niko",
-        "ASSIGNED": "Assigned Conversations",
+        "ASSIGNED": "Dodeljeni razgovori",
-        "ALL_CONVERSATIONS": "All Conversations"
+        "ALL_CONVERSATIONS": "Svi razgovori"
       },
       "EMAIL_NOTIFICATIONS_SECTION": {
-        "TITLE": "Email Notifications",
+        "TITLE": "Obaveštenja e-porukom",
-        "NOTE": "Update your email notification preferences here",
+        "NOTE": "Ovde izmenite podešavanja obaveštenja putem e-pošte",
-        "CONVERSATION_ASSIGNMENT": "Send email notifications when a conversation is assigned to me",
+        "CONVERSATION_ASSIGNMENT": "Pošalji obaveštenje putem e-poruke kada je razgovor dodeljen meni",
-        "CONVERSATION_CREATION": "Send email notifications when a new conversation is created",
+        "CONVERSATION_CREATION": "Pošalji obaveštenje putem e-poruke kada je napravljen novi razgovor",
-        "CONVERSATION_MENTION": "Send email notifications when you are mentioned in a conversation",
+        "CONVERSATION_MENTION": "Pošalji obaveštenje putem e-poruke kada ste pomenuti u razgovoru",
-        "ASSIGNED_CONVERSATION_NEW_MESSAGE": "Send email notifications when a new message is created in an assigned conversation"
+        "ASSIGNED_CONVERSATION_NEW_MESSAGE": "Pošalji obaveštenje putem e-poruke kada je napravljena nova poruka u dodeljenom razgovoru"
       },
       "API": {
-        "UPDATE_SUCCESS": "Your notification preferences are updated successfully",
+        "UPDATE_SUCCESS": "Vaša podešavanja obaveštenja su uspešno izmenjena",
-        "UPDATE_ERROR": "There is an error while updating the preferences, please try again"
+        "UPDATE_ERROR": "Pojavila se greška pri izmeni podešavanja, molim vas pokušajte ponovo"
       },
       "PUSH_NOTIFICATIONS_SECTION": {
-        "TITLE": "Push Notifications",
+        "TITLE": "Mobilna obaveštenja",
-        "NOTE": "Update your push notification preferences here",
+        "NOTE": "Ovde izmenite vaša podešavanja mobilnih obaveštenja",
-        "CONVERSATION_ASSIGNMENT": "Send push notifications when a conversation is assigned to me",
+        "CONVERSATION_ASSIGNMENT": "Pošalji mobilno obaveštenje kada je razgovor dodeljen meni",
-        "CONVERSATION_CREATION": "Send push notifications when a new conversation is created",
+        "CONVERSATION_CREATION": "Pošalji mobilno obaveštenje kada je napravljen novi razgovor",
-        "CONVERSATION_MENTION": "Send push notifications when you are mentioned in a conversation",
+        "CONVERSATION_MENTION": "Pošalji mobilno obaveštenje kada ste pomenuti u razgovoru",
-        "ASSIGNED_CONVERSATION_NEW_MESSAGE": "Send push notifications when a new message is created in an assigned conversation",
+        "ASSIGNED_CONVERSATION_NEW_MESSAGE": "Pošalji mobilno obaveštenje kada je napravljena nova poruka u dodeljenom razgovoru",
-        "HAS_ENABLED_PUSH": "You have enabled push for this browser.",
+        "HAS_ENABLED_PUSH": "Omogućili ste obaveštenje za ovaj pregledač.",
-        "REQUEST_PUSH": "Enable push notifications"
+        "REQUEST_PUSH": "Omogućite mobilna obaveštenja"
       },
       "PROFILE_IMAGE": {
-        "LABEL": "Profile Image"
+        "LABEL": "Slika profila"
       },
       "NAME": {
-        "LABEL": "Your full name",
+        "LABEL": "Vaše puno ime",
-        "ERROR": "Please enter a valid full name",
+        "ERROR": "Molimo unesite ispravno puno ime",
-        "PLACEHOLDER": "Please enter your full name"
+        "PLACEHOLDER": "Molimo unesite vaše puno ime"
       },
       "DISPLAY_NAME": {
-        "LABEL": "Display name",
+        "LABEL": "Ime za prikaz",
-        "ERROR": "Please enter a valid display name",
+        "ERROR": "Molimo unesite ispravno ime za prikaz",
-        "PLACEHOLDER": "Please enter a display name, this would be displayed in conversations"
+        "PLACEHOLDER": "Molim vas unesite ime za prikaz, ovo će biti prikazano u razgovorima"
       },
       "AVAILABILITY": {
-        "LABEL": "Availability",
+        "LABEL": "Dostupnost",
         "STATUSES_LIST": [
-          "Online",
+          "Dostupan",
-          "Busy",
+          "Zauzet",
-          "Offline"
+          "Nedostupan"
         ]
       },
       "EMAIL": {
-        "LABEL": "Your email address",
+        "LABEL": "Vaša adresa e-pošte",
-        "ERROR": "Please enter a valid email address",
+        "ERROR": "Molim vas unesite ispravnu adresu e-pošte",
-        "PLACEHOLDER": "Please enter your email address, this would be displayed in conversations"
+        "PLACEHOLDER": "Molim vas unesite adresu e-pošte, ovo će biti prikazano u razgovorima"
       },
       "CURRENT_PASSWORD": {
-        "LABEL": "Current password",
+        "LABEL": "Trenutna lozinka",
-        "ERROR": "Please enter the current password",
+        "ERROR": "Molim vas unesite trenutnu lozinku",
-        "PLACEHOLDER": "Please enter the current password"
+        "PLACEHOLDER": "Molim vas unesite trenutnu lozinku"
       },
       "PASSWORD": {
-        "LABEL": "New password",
+        "LABEL": "Nova lozinka",
-        "ERROR": "Please enter a password of length 6 or more",
+        "ERROR": "Molim vas unesite lozinku od 6 karaktera ili dužu",
-        "PLACEHOLDER": "Please enter a new password"
+        "PLACEHOLDER": "Molim vas unesite novu lozinku"
       },
       "PASSWORD_CONFIRMATION": {
-        "LABEL": "Confirm new password",
+        "LABEL": "Potvrdite novu lozinku",
-        "ERROR": "Confirm password should match the password",
+        "ERROR": "Potvrdna lozinka bi trebala da se poklapa sa lozinkom",
-        "PLACEHOLDER": "Please re-enter your new password"
+        "PLACEHOLDER": "Molim vas ponovo unesite novu lozinku"
       }
     }
   },
   "SIDEBAR_ITEMS": {
-    "CHANGE_AVAILABILITY_STATUS": "Change",
+    "CHANGE_AVAILABILITY_STATUS": "Promeni",
-    "CHANGE_ACCOUNTS": "Switch Account",
+    "CHANGE_ACCOUNTS": "Promeni nalog",
-    "CONTACT_SUPPORT": "Contact Support",
+    "CONTACT_SUPPORT": "Kontaktiraj podršku",
-    "SELECTOR_SUBTITLE": "Select an account from the following list",
+    "SELECTOR_SUBTITLE": "Izaberite nalog iz sledećeg spiska",
-    "PROFILE_SETTINGS": "Profile Settings",
+    "PROFILE_SETTINGS": "Podešavanja profila",
-    "KEYBOARD_SHORTCUTS": "Keyboard Shortcuts",
+    "KEYBOARD_SHORTCUTS": "Prečice tastature",
-    "LOGOUT": "Logout"
+    "LOGOUT": "Odjavi se"
   },
   "APP_GLOBAL": {
-    "TRIAL_MESSAGE": "days trial remaining.",
+    "TRIAL_MESSAGE": "dana preostalo od probnog perioda.",
-    "TRAIL_BUTTON": "Buy Now",
+    "TRAIL_BUTTON": "Kupi sada",
-    "DELETED_USER": "Deleted User",
+    "DELETED_USER": "Obrisan korisnik",
     "ACCOUNT_SUSPENDED": {
-      "TITLE": "Account Suspended",
+      "TITLE": "Nalog je suspendovan",
-      "MESSAGE": "Your account is suspended. Please reach out to the support team for more information."
+      "MESSAGE": "Vaš nalog je suspendovan. Molim vas kontaktirajte tim za podršku za dodatne informacije."
     }
   },
   "COMPONENTS": {
     "CODE": {
-      "BUTTON_TEXT": "Copy",
+      "BUTTON_TEXT": "Kopiraj",
-      "COPY_SUCCESSFUL": "Code copied to clipboard successfully"
+      "COPY_SUCCESSFUL": "Kod je uspešno kopiran na beležnicu"
     },
     "SHOW_MORE_BLOCK": {
-      "SHOW_MORE": "Show More",
+      "SHOW_MORE": "Prikaži više",
-      "SHOW_LESS": "Show Less"
+      "SHOW_LESS": "Prikaži manje"
     },
     "FILE_BUBBLE": {
       "DOWNLOAD": "Preuzmi",
@@ -147,94 +147,94 @@
       "SUBMIT": "Pošalji"
     }
   },
-  "CONFIRM_EMAIL": "Verifying...",
+  "CONFIRM_EMAIL": "Proveravanje...",
   "SETTINGS": {
     "INBOXES": {
-      "NEW_INBOX": "Add Inbox"
+      "NEW_INBOX": "Dodaj prijemno sanduče"
     }
   },
   "SIDEBAR": {
-    "CURRENTLY_VIEWING_ACCOUNT": "Currently viewing:",
+    "CURRENTLY_VIEWING_ACCOUNT": "Trenutno pregledate:",
-    "SWITCH": "Switch",
+    "SWITCH": "Prebaci",
     "CONVERSATIONS": "Razgovori",
-    "ALL_CONVERSATIONS": "All Conversations",
+    "ALL_CONVERSATIONS": "Svi razgovori",
     "MENTIONED_CONVERSATIONS": "Spominjanja",
-    "REPORTS": "Reports",
+    "REPORTS": "Izveštaji",
-    "SETTINGS": "Settings",
+    "SETTINGS": "Podešavanja",
     "CONTACTS": "Kontakti",
-    "HOME": "Home",
+    "HOME": "Početak",
     "AGENTS": "Agenti",
     "INBOXES": "Prijemni sandučići",
     "NOTIFICATIONS": "Obaveštenja",
     "CANNED_RESPONSES": "Gotovi odgovori",
-    "INTEGRATIONS": "Integrations",
+    "INTEGRATIONS": "Integracije",
-    "PROFILE_SETTINGS": "Profile Settings",
+    "PROFILE_SETTINGS": "Podešavanja profila",
-    "ACCOUNT_SETTINGS": "Account Settings",
+    "ACCOUNT_SETTINGS": "Podešavanja naloga",
     "APPLICATIONS": "Aplikacije",
     "LABELS": "Oznake",
     "CUSTOM_ATTRIBUTES": "Prilagođeni atributi",
-    "AUTOMATION": "Automation",
+    "AUTOMATION": "Automatizacija",
-    "TEAMS": "Teams",
+    "TEAMS": "Timovi",
-    "BILLING": "Billing",
+    "BILLING": "Plaćanje",
-    "CUSTOM_VIEWS_FOLDER": "Folders",
+    "CUSTOM_VIEWS_FOLDER": "Fascikle",
-    "CUSTOM_VIEWS_SEGMENTS": "Segments",
+    "CUSTOM_VIEWS_SEGMENTS": "Segmenti",
-    "ALL_CONTACTS": "All Contacts",
+    "ALL_CONTACTS": "Svi kontakti",
-    "TAGGED_WITH": "Tagged with",
+    "TAGGED_WITH": "Označeni sa",
-    "NEW_LABEL": "New label",
+    "NEW_LABEL": "Nova oznaka",
-    "NEW_TEAM": "New team",
+    "NEW_TEAM": "Novi tim",
-    "NEW_INBOX": "New inbox",
+    "NEW_INBOX": "Novo prijemno sanduče",
     "REPORTS_CONVERSATION": "Razgovori",
-    "CSAT": "CSAT",
+    "CSAT": "Izveštaj o zadovoljstvu",
     "CAMPAIGNS": "Kampanje",
-    "ONGOING": "Ongoing",
+    "ONGOING": "Dugotrajne",
-    "ONE_OFF": "One off",
+    "ONE_OFF": "Jednokratne",
     "REPORTS_AGENT": "Agenti",
     "REPORTS_LABEL": "Oznake",
     "REPORTS_INBOX": "Prijemno sanduče",
-    "REPORTS_TEAM": "Team",
+    "REPORTS_TEAM": "Tim",
-    "SET_AVAILABILITY_TITLE": "Set yourself as",
+    "SET_AVAILABILITY_TITLE": "Postavite da ste",
     "BETA": "Beta",
-    "REPORTS_OVERVIEW": "Overview",
+    "REPORTS_OVERVIEW": "Pregled",
-    "FACEBOOK_REAUTHORIZE": "Your Facebook connection has expired, please reconnect your Facebook page to continue services",
+    "FACEBOOK_REAUTHORIZE": "Vaša veza sa Fejsbukom je istekla, molim vas povežite ponovo vašu Fejsbuk stranicu za nastavak servisa",
     "HELP_CENTER": {
-      "ALL_ARTICLES": "All Articles",
+      "ALL_ARTICLES": "Svi članci",
-      "MY_ARTICLES": "My Articles",
+      "MY_ARTICLES": "Moji članci",
-      "DRAFT": "Draft",
+      "DRAFT": "Nacrt",
-      "ARCHIVED": "Archived",
+      "ARCHIVED": "Arhivirano",
       "CATEGORY": "Kategorija"
     },
-    "DOCS": "Read docs"
+    "DOCS": "Pročitaj dokumentaciju"
   },
   "BILLING_SETTINGS": {
-    "TITLE": "Billing",
+    "TITLE": "Plaćanje",
     "CURRENT_PLAN": {
-      "TITLE": "Current Plan",
+      "TITLE": "Trenutni plan",
-      "PLAN_NOTE": "You are currently subscribed to the **%{plan}** plan with **%{quantity}** licenses"
+      "PLAN_NOTE": "Trenutno ste pretplaćeni na **%{plan}** plan sa **%{quantity}** licenci"
     },
     "MANAGE_SUBSCRIPTION": {
-      "TITLE": "Manage your subscription",
+      "TITLE": "Upravljate vašom pretplatom",
-      "DESCRIPTION": "View your previous invoices, edit your billing details, or cancel your subscription.",
+      "DESCRIPTION": "Pregledajte vaše prethodne račune, izmenite podatke o plaćanju ili prekinite vašu pretplatu.",
-      "BUTTON_TXT": "Go to the billing portal"
+      "BUTTON_TXT": "Idite na portal za plaćanje"
     },
     "CHAT_WITH_US": {
-      "TITLE": "Need help?",
+      "TITLE": "Treba vam pomoć?",
-      "DESCRIPTION": "Do you face any issues in billing? We are here to help.",
+      "DESCRIPTION": "Da li imate probleme sa plaćanjem? Ovde smo da bi vam pomogli.",
       "BUTTON_TXT": "Razgovarajte sa nama"
     },
-    "NO_BILLING_USER": "Your billing account is being configured. Please refresh the page and try again."
+    "NO_BILLING_USER": "Vaš nalog za plaćanje se podešava. Molim vas osvežite stranicu i pokušajte ponovo."
   },
   "CREATE_ACCOUNT": {
-    "NO_ACCOUNT_WARNING": "Uh oh! We could not find any Chatwoot accounts. Please create a new account to continue.",
+    "NO_ACCOUNT_WARNING": "O ne! Nismo mogli da pronađemo nijedan Chatwoot nalog. Molim vas kreirajte novi da bi ste nastavili.",
-    "NEW_ACCOUNT": "New Account",
+    "NEW_ACCOUNT": "Novi nalog",
-    "SELECTOR_SUBTITLE": "Create a new account",
+    "SELECTOR_SUBTITLE": "Napravite novi nalog",
     "API": {
-      "SUCCESS_MESSAGE": "Account created successfully",
+      "SUCCESS_MESSAGE": "Nalog je uspešno kreiran",
-      "EXIST_MESSAGE": "Account already exists",
+      "EXIST_MESSAGE": "Nalog već postoji",
       "ERROR_MESSAGE": "Nije moguće se povezati sa Woot serverom, pokušajte ponovo kasnije"
     },
     "FORM": {
       "NAME": {
-        "LABEL": "Account Name",
+        "LABEL": "Naziv naloga",
         "PLACEHOLDER": "Wayne Enterprises"
       },
       "SUBMIT": "Pošalji"
@@ -242,22 +242,22 @@
   },
   "KEYBOARD_SHORTCUTS": {
     "TITLE": {
-      "OPEN_CONVERSATION": "Open conversation",
+      "OPEN_CONVERSATION": "Otvoren razgovor",
-      "RESOLVE_AND_NEXT": "Resolve and move to next",
+      "RESOLVE_AND_NEXT": "Reši i idi na sledeći",
-      "NAVIGATE_DROPDOWN": "Navigate dropdown items",
+      "NAVIGATE_DROPDOWN": "Navigacija stavkama padajućeg menija",
-      "RESOLVE_CONVERSATION": "Resolve Conversation",
+      "RESOLVE_CONVERSATION": "Reši razgovor",
-      "GO_TO_CONVERSATION_DASHBOARD": "Go to Conversation Dashboard",
+      "GO_TO_CONVERSATION_DASHBOARD": "Idi na radnu tablu razgovora",
-      "ADD_ATTACHMENT": "Add Attachment",
+      "ADD_ATTACHMENT": "Dodaj prilog",
-      "GO_TO_CONTACTS_DASHBOARD": "Go to Contacts Dashboard",
+      "GO_TO_CONTACTS_DASHBOARD": "Idi na radnu tablu kontakata",
-      "TOGGLE_SIDEBAR": "Toggle Sidebar",
+      "TOGGLE_SIDEBAR": "Prikaži bočnu traku",
-      "GO_TO_REPORTS_SIDEBAR": "Go to Reports sidebar",
+      "GO_TO_REPORTS_SIDEBAR": "Idi na bočnu traku izveštaja",
-      "MOVE_TO_NEXT_TAB": "Move to next tab in conversation list",
+      "MOVE_TO_NEXT_TAB": "idi na sledeću karticu u spisku razgovora",
-      "GO_TO_SETTINGS": "Go to Settings",
+      "GO_TO_SETTINGS": "Idi na podešavanja",
-      "SWITCH_CONVERSATION_STATUS": "Switch to the next conversation status",
+      "SWITCH_CONVERSATION_STATUS": "Prebaci se na sledeći status razgovora",
-      "SWITCH_TO_PRIVATE_NOTE": "Switch to Private Note",
+      "SWITCH_TO_PRIVATE_NOTE": "Prebaci se na privatnu belešku",
-      "TOGGLE_RICH_CONTENT_EDITOR": "Toggle Rich Content editor",
+      "TOGGLE_RICH_CONTENT_EDITOR": "Uključi uređivač bogatog sadržaja",
-      "SWITCH_TO_REPLY": "Switch to Reply",
+      "SWITCH_TO_REPLY": "Prebaci se na odgovor",
-      "TOGGLE_SNOOZE_DROPDOWN": "Toggle snooze dropdown"
+      "TOGGLE_SNOOZE_DROPDOWN": "Uključite padajućim menijom odlaganja"
     },
     "KEYS": {
       "WINDOWS_KEY_AND_COMMAND_KEY": "Win / ⌘",

app/javascript/dashboard/i18n/locale/sv/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/sv/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "active",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/ta/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/ta/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "active",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/th/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "ข้อความลายเซ็น",

app/javascript/dashboard/i18n/locale/th/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "ใช้งานอยู่",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/tr/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "İmzanız",

app/javascript/dashboard/i18n/locale/tr/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "aktif",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/uk/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Підпис повідомлення",

app/javascript/dashboard/i18n/locale/uk/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "активний",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/uk/settings.json

@@ -126,8 +126,8 @@
     "TRAIL_BUTTON": "Придбати зараз",
     "DELETED_USER": "Видалений користувач",
     "ACCOUNT_SUSPENDED": {
-      "TITLE": "Account Suspended",
+      "TITLE": "Обліковий запис призупинено",
-      "MESSAGE": "Your account is suspended. Please reach out to the support team for more information."
+      "MESSAGE": "Ваш обліковий запис призупинено. Будь ласка, зверніться до служби підтримки для отримання додаткової інформації."
     }
   },
   "COMPONENTS": {

app/javascript/dashboard/i18n/locale/ur/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/ur/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "active",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/ur_IN/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/ur_IN/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "active",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/vi/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Chữ ký tin nhắn",

app/javascript/dashboard/i18n/locale/vi/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "có hiệu lực",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

app/javascript/dashboard/i18n/locale/zh_CN/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "分配客服代表",
       "ASSIGN_LABEL": "分配标签",
-      "AGENTS_LOADING": "正在加载客服代表..."
+      "AGENTS_LOADING": "正在加载客服代表...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "消息签名",

app/javascript/dashboard/i18n/locale/zh_CN/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "新门户网站",
       "ACTIVE_BADGE": "活跃",
       "CHOOSE_LOCALE_LABEL": "选择一个语言环境",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "文章",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "添加一个新的语言环境",
       "POPOVER": {
         "TITLE": "门户网站",

app/javascript/dashboard/i18n/locale/zh_TW/conversation.json

@@ -72,7 +72,22 @@
       },
       "ASSIGN_AGENT": "Assign agent",
       "ASSIGN_LABEL": "Assign label",
-      "AGENTS_LOADING": "Loading agents..."
+      "AGENTS_LOADING": "Loading agents...",
+      "ASSIGN_TEAM": "Assign team",
+      "API": {
+        "AGENT_ASSIGNMENT": {
+          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "FAILED": "Couldn't assign agent. Please try again."
+        },
+        "LABEL_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign label. Please try again."
+        },
+        "TEAM_ASSIGNMENT": {
+          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "FAILED": "Couldn't assign team. Please try again."
+        }
+      }
     },
     "FOOTER": {
       "MESSAGE_SIGN_TOOLTIP": "Message signature",

app/javascript/dashboard/i18n/locale/zh_TW/helpCenter.json

@@ -31,7 +31,9 @@
       "NEW_BUTTON": "New Portal",
       "ACTIVE_BADGE": "active",
       "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "LOADING_MESSAGE": "Loading portals...",
       "ARTICLES_LABEL": "articles",
+      "NO_PORTALS_MESSAGE": "There are no available portals",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",

config/locales/devise.sr.yml

@@ -2,61 +2,61 @@
 sr-Latn:
   devise:
     confirmations:
-      confirmed: "Your email address has been successfully confirmed."
+      confirmed: "Vaša adresa e-pošte je uspešno potvrđena."
-      send_instructions: "You will receive an email with instructions for how to confirm your email address in a few minutes."
+      send_instructions: "Za nekoliko minuta ćete dobiti e-poruku sa uputstvom kako da potvrdite vašu adresu e-pošte."
-      send_paranoid_instructions: "If your email address exists in our database, you will receive an email with instructions for how to confirm your email address in a few minutes."
+      send_paranoid_instructions: "Ako vaša adresa e-pošte postoji u našoj bazi podataka, za nekoliko minuta ćete dobiti e-poruku sa uputstvom kako da potvrdite vašu adresu e-pošte."
     failure:
-      already_authenticated: "You are already signed in."
+      already_authenticated: "Već ste prijavljeni."
-      inactive: "Your account is not activated yet."
+      inactive: "Vaš nalog još uvek nije aktiviran."
-      invalid: "Invalid %{authentication_keys}/password or account is not verified yet."
+      invalid: "Neispravan %{authentication_keys}/lozinka ili nalog još uvek nije potvrđen."
-      locked: "Your account is locked."
+      locked: "Vaš nalog je zaključan."
-      last_attempt: "You have one more attempt before your account is locked."
+      last_attempt: "Imate još jedan pokušaj pre nego što se nalog zaključa."
-      not_found_in_database: "Invalid %{authentication_keys} or password."
+      not_found_in_database: "Neispravan %{authentication_keys} ili lozinka."
-      timeout: "Your session expired. Please sign in again to continue."
+      timeout: "Vaša sesija je istekla. Molim vas prijavite se ponovo da bi ste nastavili."
-      unauthenticated: "You need to sign in or sign up before continuing."
+      unauthenticated: "Morate se prijaviti ili registrovati pre nego što nastavite."
-      unconfirmed: "You have to confirm your email address before continuing."
+      unconfirmed: "Morate da potvrdite vašu adresu e-pošte pre nego što nastavite."
     mailer:
       confirmation_instructions:
-        subject: "Confirmation Instructions"
+        subject: "Uputstvo za potvrdu"
       reset_password_instructions:
-        subject: "Reset password instructions"
+        subject: "Uputstvo za resetovanje lozinke"
       unlock_instructions:
-        subject: "Unlock instructions"
+        subject: "Uputstvo za otključavanje"
       password_change:
-        subject: "Password Changed"
+        subject: "Lozinka je promenjena"
     omniauth_callbacks:
-      failure: "Could not authenticate you from %{kind} because \"%{reason}\"."
+      failure: "Nismo mogli da vas autentifikujemo sa %{kind} zbog \"%{reason}\"."
-      success: "Successfully authenticated from %{kind} account."
+      success: "Uspešna autentifikacija sa %{kind} naloga."
     passwords:
-      no_token: "You can't access this page without coming from a password reset email. If you do come from a password reset email, please make sure you used the full URL provided."
+      no_token: "Ne možete da pristupite ovoj stranici bez dolaska iz e-poruke za resetovanje lozinke. Ako ste došli iz e-poruke za resetovanje lozinke, proverite da ste koristili kompletnu adresu koja vam je dostavljena."
-      send_instructions: "You will receive an email with instructions on how to reset your password in a few minutes."
+      send_instructions: "Za nekoliko minuta ćete dobiti e-poruku sa uputstvom kako da resetujete vašu lozinku."
-      send_paranoid_instructions: "If your email address exists in our database, you will receive a password recovery link at your email address in a few minutes."
+      send_paranoid_instructions: "Ako vaša adresa e-pošte postoji u našoj bazi podataka, za nekoliko minuta ćete dobiti vezu za povraćaj lozinke na adresu vaše e-pošte."
-      updated: "Your password has been changed successfully. You are now signed in."
+      updated: "Vaša lozinka je uspešno promenjena. Sada ste odjavljeni."
-      updated_not_active: "Your password has been changed successfully."
+      updated_not_active: "Vaša lozinka je uspešno promenjena."
     registrations:
-      destroyed: "Bye! Your account has been successfully cancelled. We hope to see you again soon."
+      destroyed: "Zbogom! Vaš nalog je uspešno poništen. Nadamo se da ćemo vas videti ponovo."
-      signed_up: "Welcome! You have signed up successfully."
+      signed_up: "Dobrodošli! Uspešno ste se registrovali."
-      signed_up_but_inactive: "You have signed up successfully. However, we could not sign you in because your account is not yet activated."
+      signed_up_but_inactive: "Uspešno ste se registrovali. Međutim, nismo mogli da vas prijavimo jer vaš nalog još uvek nije aktiviran."
-      signed_up_but_locked: "You have signed up successfully. However, we could not sign you in because your account is locked."
+      signed_up_but_locked: "Uspešno ste se registrovali. Međutim, nismo mogli da vas prijavimo jer je vaš nalog zaključan."
-      signed_up_but_unconfirmed: "A message with a confirmation link has been sent to your email address. Please follow the link to activate your account."
+      signed_up_but_unconfirmed: "Poruka sa vezom za potvrdu je poslata na adresu vaše e-pošte. Molim vas ispratite vezu da bi ste aktivirali vaš nalog."
-      update_needs_confirmation: "You updated your account successfully, but we need to verify your new email address. Please check your email and follow the confirm link to confirm your new email address."
+      update_needs_confirmation: "Vaš nalog je uspešno izmenjen, ali moramo da potvrdimo vašu novu adresu e-pošte. Molim vas proverite vašu e-poštu i ispratite vezu za potvrdu da bi ste potvrdili vašu novu adresu e-pošte."
-      updated: "Your account has been updated successfully."
+      updated: "Vaš nalog je uspešno izmenjen."
     sessions:
-      signed_in: "Signed in successfully."
+      signed_in: "Uspešno ste se prijavili."
-      signed_out: "Signed out successfully."
+      signed_out: "Uspešno ste se odjavili."
-      already_signed_out: "Signed out successfully."
+      already_signed_out: "Uspešno ste se odjavili."
     unlocks:
-      send_instructions: "You will receive an email with instructions for how to unlock your account in a few minutes."
+      send_instructions: "Za nekoliko minuta ćete dobiti e-poruku sa uputstvom kako da otključate vaš nalog."
-      send_paranoid_instructions: "If your account exists, you will receive an email with instructions for how to unlock it in a few minutes."
+      send_paranoid_instructions: "Ako vaš nalog postoji, za nekoliko minuta ćete dobiti e-poruku sa uputstvom kako da ga otključate."
-      unlocked: "Your account has been unlocked successfully. Please sign in to continue."
+      unlocked: "Vaš nalog je uspešno otključan. Molim vas prijavite se da bi ste nastavili."
   errors:
     messages:
-      already_confirmed: "was already confirmed, please try signing in"
+      already_confirmed: "je već potvrđen, molim vas pokušajte da se prijavite"
-      confirmation_period_expired: "needs to be confirmed within %{period}, please request a new one"
+      confirmation_period_expired: "mora da bude potvrđen za %{period}, molim vas zahtevajte novu"
-      expired: "has expired, please request a new one"
+      expired: "je istekao, molim vas zahtevajte novu"
-      not_found: "not found"
+      not_found: "nije pronađen"
-      not_locked: "was not locked"
+      not_locked: "nije zaključan"
       not_saved:
-        one: "1 error prohibited this %{resource} from being saved:"
+        one: "1 greška je sprečila da ovaj %{resource} bude sačuvan:"
-        few: "%{count} errors prohibited this %{resource} from being saved:"
+        few: "%{count} grešaka je sprečilo da ovaj %{resource} bude sačuvan:"
-        other: "%{count} errors prohibited this %{resource} from being saved:"
+        other: "%{count} grešaka je sprečilo da ovaj %{resource} bude sačuvan:"

config/locales/ro.yml

@@ -23,9 +23,9 @@ ro:
     reset_password_failure: Nu am putut găsi niciun utilizator cu e-mailul specificat.
   errors:
     validations:
-      presence: must not be blank
+      presence: nu trebuie să fie gol
     webhook:
-      invalid: Invalid events
+      invalid: Evenimente nevalide
     signup:
       disposable_email: Nu permitem email-uri de unică folosință
       invalid_email: Ați introdus un e-mail invalid
@@ -33,26 +33,26 @@ ro:
       failed: Înregistrare eșuată
     data_import:
       data_type:
-        invalid: Invalid data type
+        invalid: Tip de date nevalid
     contacts:
       import:
         failed: Fișierul este necompletat
       email:
-        invalid: Invalid email
+        invalid: E-mail invalid
       phone_number:
-        invalid: should be in e164 format
+        invalid: ar trebui să fie în format e164
     categories:
       locale:
-        unique: should be unique in the category and portal
+        unique: ar trebui să fie unic în categorie și portal
     inboxes:
       imap:
-        socket_error: Please check the network connection, IMAP address and try again.
+        socket_error: Verificați conexiunea la rețea, adresa IMAP și încercați din nou.
-        no_response_error: Please check the IMAP credentials and try again.
+        no_response_error: Verificați acreditările IMAP și încercați din nou.
-        host_unreachable_error: Host unreachable, Please check the IMAP address, IMAP port and try again.
+        host_unreachable_error: Gazdă imposibil de găsit, Verificați adresa IMAP, portul IMAP și încercați din nou.
-        connection_timed_out_error: Connection timed out for %{address}:%{port}
+        connection_timed_out_error: Conexiunea a expirat pentru %{address}:%{port}
-        connection_closed_error: Connection closed.
+        connection_closed_error: Conexiune închisă.
       validations:
-        name: should not start or end with symbols, and it should not have < > / \ @ characters.
+        name: nu ar trebui să înceapă sau să se termine cu simboluri și nu ar trebui să aibă < > / \ @ caractere.
   reports:
     period: Perioada de raportare %{since}-%{until}
     agent_csv:
@@ -61,14 +61,14 @@ ro:
       avg_first_response_time: Avg primul timp de răspuns (minute)
       avg_resolution_time: Timp de rezoluție AVG (proces-verbal)
     inbox_csv:
-      inbox_name: Inbox name
+      inbox_name: Nume Inbox
-      inbox_type: Inbox type
+      inbox_type: Tip inbox
-      conversations_count: No. of conversations
+      conversations_count: Conversații
       avg_first_response_time: Avg primul timp de răspuns (minute)
       avg_resolution_time: Timp de rezoluție AVG (proces-verbal)
     label_csv:
-      label_title: Label
+      label_title: Etichetă
-      conversations_count: No. of conversations
+      conversations_count: Conversații
       avg_first_response_time: Avg primul timp de răspuns (minute)
       avg_resolution_time: Timp de rezoluție AVG (proces-verbal)
     team_csv:
@@ -79,14 +79,14 @@ ro:
     default_group_by: zi
     csat:
       headers:
-        contact_name: Contact Name
+        contact_name: Nume de contact
-        contact_email_address: Contact Email Address
+        contact_email_address: Adresă de e-mail persoană de contact
-        contact_phone_number: Contact Phone Number
+        contact_phone_number: Număr de telefon persoană de contact
-        link_to_the_conversation: Link to the conversation
+        link_to_the_conversation: Link către conversație
         agent_name: Nume Agent
         rating: Evaluare
-        feedback: Feedback Comment
+        feedback: Feedback comentariu
-        recorded_at: Recorded date
+        recorded_at: Data înregistrată
   notifications:
     notification_title:
       conversation_creation: "[Conversație nouă] - #%{display_id} a fost creat în %{inbox_name}"
@@ -96,7 +96,7 @@ ro:
   conversations:
     messages:
       instagram_story_content: "%{story_sender} menționat în poveste: "
-      instagram_deleted_story_content: This story is no longer available.
+      instagram_deleted_story_content: Această poveste nu mai este disponibilă.
       deleted: Acest mesaj a fost șters
     activity:
       status:

config/locales/ru.yml

@@ -23,9 +23,9 @@ ru:
     reset_password_failure: Ой! Мы не смогли найти пользователя с указанным email.
   errors:
     validations:
-      presence: не должен быть пустым
+      presence: Не должен быть пустым
     webhook:
-      invalid: Invalid events
+      invalid: Недопустимые события
     signup:
       disposable_email: Мы не разрешаем одноразовые почтовые ящики
       invalid_email: Вы ввели неверный email
@@ -96,7 +96,7 @@ ru:
   conversations:
     messages:
       instagram_story_content: "%{story_sender} упомянул Вас в истории: "
-      instagram_deleted_story_content: This story is no longer available.
+      instagram_deleted_story_content: Эта история больше недоступна.
       deleted: Это сообщение было удалено
     activity:
       status:

config/locales/sr.yml

@@ -17,135 +17,135 @@
 #To learn more, please read the Rails Internationalization guide
 #available at https://guides.rubyonrails.org/i18n.html.
 sr-Latn:
-  hello: "Hello world"
+  hello: "Zdravo svete"
   messages:
-    reset_password_success: Woot! Request for password reset is successful. Check your mail for instructions.
+    reset_password_success: Opa! Zahtev za resetovanjem lozinke je uspešan. Proverite vašu e-poštu za uputstvo.
-    reset_password_failure: Uh ho! We could not find any user with the specified email.
+    reset_password_failure: O ne! Nismo mogli da pronađemo nijednog korisnika sa navedenom e-poštom.
   errors:
     validations:
-      presence: must not be blank
+      presence: ne sme biti prazno
     webhook:
-      invalid: Invalid events
+      invalid: Neispravni događaji
     signup:
-      disposable_email: We do not allow disposable emails
+      disposable_email: Ne dozvoljavamo potrošne e-pošte
-      invalid_email: You have entered an invalid email
+      invalid_email: Uneli ste neispravnu e-poštu
-      email_already_exists: "You have already signed up for an account with %{email}"
+      email_already_exists: "Već ste registrovali nalog sa %{email}"
-      failed: Signup failed
+      failed: Registracija nije uspela
     data_import:
       data_type:
-        invalid: Invalid data type
+        invalid: Neispravan tip podatka
     contacts:
       import:
-        failed: File is blank
+        failed: Datoteka je prazna
       email:
-        invalid: Invalid email
+        invalid: Neispravna e-pošta
       phone_number:
-        invalid: should be in e164 format
+        invalid: treba biti u e164 formatu
     categories:
       locale:
-        unique: should be unique in the category and portal
+        unique: treba biti jedinstvena u kategoriji i portalu
     inboxes:
       imap:
-        socket_error: Please check the network connection, IMAP address and try again.
+        socket_error: Molim vas proverite vezu sa mrežom, IMAP adresu i pokušajte ponovo.
-        no_response_error: Please check the IMAP credentials and try again.
+        no_response_error: Molim vas proverite IMAP kredencijale i pokušajte ponovo.
-        host_unreachable_error: Host unreachable, Please check the IMAP address, IMAP port and try again.
+        host_unreachable_error: Domaćin je nedostupan, Molim vas proverite IMAP adresu, IMAP port i pokušajte ponovo.
-        connection_timed_out_error: Connection timed out for %{address}:%{port}
+        connection_timed_out_error: Vreme za povezivanje je isteklo za %{address}:%{port}
-        connection_closed_error: Connection closed.
+        connection_closed_error: Povezivanje je prekinuto.
       validations:
-        name: should not start or end with symbols, and it should not have < > / \ @ characters.
+        name: ne treba početi ili se završiti sa simbolima i ne treba da sadrži < > / \ @ karaktere.
   reports:
-    period: Reporting period %{since} to %{until}
+    period: Period izveštaja %{since} do %{until}
     agent_csv:
-      agent_name: Agent name
+      agent_name: Naziv agenta
-      conversations_count: Conversations count
+      conversations_count: Broj razgovora
-      avg_first_response_time: Avg first response time (Minutes)
+      avg_first_response_time: Prosečno vreme prvog odgovora (minuti)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_resolution_time: Prosečno vreme rešavanja (minuti)
     inbox_csv:
-      inbox_name: Inbox name
+      inbox_name: Naziv prijemnog sandučeta
-      inbox_type: Inbox type
+      inbox_type: Vrsta prijemnog sandučeta
-      conversations_count: No. of conversations
+      conversations_count: Broj razgovora
-      avg_first_response_time: Avg first response time (Minutes)
+      avg_first_response_time: Prosečno vreme prvog odgovora (minuti)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_resolution_time: Prosečno vreme rešavanja (minuti)
     label_csv:
-      label_title: Label
+      label_title: Oznaka
-      conversations_count: No. of conversations
+      conversations_count: Broj razgovora
-      avg_first_response_time: Avg first response time (Minutes)
+      avg_first_response_time: Prosečno vreme prvog odgovora (minuti)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_resolution_time: Prosečno vreme rešavanja (minuti)
     team_csv:
       team_name: Naziv tima
-      conversations_count: Conversations count
+      conversations_count: Broj razgovora
-      avg_first_response_time: Avg first response time (Minutes)
+      avg_first_response_time: Prosečno vreme prvog odgovora (minuti)
-      avg_resolution_time: Avg resolution time (Minutes)
+      avg_resolution_time: Prosečno vreme rešavanja (minuti)
-    default_group_by: day
+    default_group_by: dan
     csat:
       headers:
-        contact_name: Contact Name
+        contact_name: Naziv kontakta
-        contact_email_address: Contact Email Address
+        contact_email_address: Adresa e-pošte kontakta
-        contact_phone_number: Contact Phone Number
+        contact_phone_number: Broj telefona kontakta
-        link_to_the_conversation: Link to the conversation
+        link_to_the_conversation: Veza ka razgovoru
         agent_name: Ime agenta
         rating: Ocena
-        feedback: Feedback Comment
+        feedback: Komentar povratne informacije
-        recorded_at: Recorded date
+        recorded_at: Snimljen dana
   notifications:
     notification_title:
-      conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"
+      conversation_creation: "[Novi razgovor] - #%{display_id} je napravljen u %{inbox_name}"
-      conversation_assignment: "[Assigned to you] - #%{display_id} has been assigned to you"
+      conversation_assignment: "[Dodeljeno vama] - #%{display_id} je dodeljen vama"
-      assigned_conversation_new_message: "[New message] - #%{display_id} %{content}"
+      assigned_conversation_new_message: "[Nova poruka] - #%{display_id} %{content}"
-      conversation_mention: "You have been mentioned in conversation [ID - %{display_id}] by %{name}"
+      conversation_mention: "Pomenuti ste u razgovoru [ID - %{display_id}] od strane %{name}"
   conversations:
     messages:
-      instagram_story_content: "%{story_sender} mentioned you in the story: "
+      instagram_story_content: "%{story_sender} vas je pomenuo u priči: "
-      instagram_deleted_story_content: This story is no longer available.
+      instagram_deleted_story_content: Ova priča više nije dostupna.
-      deleted: This message was deleted
+      deleted: Poruka je obrisana
     activity:
       status:
-        resolved: "Conversation was marked resolved by %{user_name}"
+        resolved: "Razgovor je označen kao rešen od strane %{user_name}"
-        contact_resolved: "Conversation was resolved by %{contact_name}"
+        contact_resolved: "Razgovor je rešen od strane %{contact_name}"
-        open: "Conversation was reopened by %{user_name}"
+        open: "Razgovor je ponovo otvoren od strane %{user_name}"
-        pending: "Conversation was marked as pending by %{user_name}"
+        pending: "Razgovor je označen kao na čekanju od strane %{user_name}"
-        snoozed: "Conversation was snoozed by %{user_name}"
+        snoozed: "Razgovor je odložen od strane %{user_name}"
-        auto_resolved: "Conversation was marked resolved by system due to %{duration} days of inactivity"
+        auto_resolved: "Razgovor je označen kao rešen od strane sistema zbog %{duration} dana neaktivnosti"
       assignee:
-        self_assigned: "%{user_name} self-assigned this conversation"
+        self_assigned: "%{user_name} je samododelio sebe ovom razgovoru"
-        assigned: "Assigned to %{assignee_name} by %{user_name}"
+        assigned: "Dodeljeno %{assignee_name} od strane %{user_name}"
-        removed: "Conversation unassigned by %{user_name}"
+        removed: "Razgovoru uklonjena dodela od strane %{user_name}"
       team:
-        assigned: "Assigned to %{team_name} by %{user_name}"
+        assigned: "Dodeljeno %{team_name} od strane %{user_name}"
-        assigned_with_assignee: "Assigned to %{assignee_name} via %{team_name} by %{user_name}"
+        assigned_with_assignee: "Dodeljeno %{assignee_name} putem %{team_name} od strane %{user_name}"
-        removed: "Unassigned from %{team_name} by %{user_name}"
+        removed: "Uklonjena dodela %{team_name} od strane %{user_name}"
       labels:
-        added: "%{user_name} added %{labels}"
+        added: "%{user_name} je dodao %{labels}"
-        removed: "%{user_name} removed %{labels}"
+        removed: "%{user_name} je uklonio %{labels}"
-      muted: "%{user_name} has muted the conversation"
+      muted: "%{user_name} je utišao razgovor"
-      unmuted: "%{user_name} has unmuted the conversation"
+      unmuted: "%{user_name} je uklonio utišanje razgovora"
     templates:
-      greeting_message_body: "%{account_name} typically replies in a few hours."
+      greeting_message_body: "%{account_name} obično odgovara za nekoliko sati."
-      ways_to_reach_you_message_body: "Give the team a way to reach you."
+      ways_to_reach_you_message_body: "Pružite timu način da vas kontaktira."
-      email_input_box_message_body: "Get notified by email"
+      email_input_box_message_body: "Budite obavešteni putem e-poruke"
-      csat_input_message_body: "Please rate the conversation"
+      csat_input_message_body: "Molim vas ocenite ovaj razgovor"
     reply:
       email:
         header:
-          from_with_name: '%{assignee_name} from %{inbox_name} <%{from_email}>'
+          from_with_name: '%{assignee_name} iz %{inbox_name} <%{from_email}>'
-          reply_with_name: '%{assignee_name} from %{inbox_name} <reply+%{reply_email}>'
+          reply_with_name: '%{assignee_name} iz %{inbox_name} <reply+%{reply_email}>'
-      email_subject: "New messages on this conversation"
+      email_subject: "Nove poruke u ovom razgovoru"
-      transcript_subject: "Conversation Transcript"
+      transcript_subject: "Transkript razgovora"
     survey:
-      response: "Please rate this conversation, %{link}"
+      response: "Molim vas ocenite ovaj razgovor, %{link}"
   contacts:
     online:
-      delete: "%{contact_name} is Online, please try again later"
+      delete: "%{contact_name} je dostupan, molim vas pokušajte ponovo"
   integration_apps:
     slack:
       name: "Slack"
-      description: "Slack is a chat tool that brings all your communication together in one place. By integrating Slack, you can get notified of all the new conversations in your account right inside your Slack."
+      description: "Slack je alat za ćaskanje koji objedinjuje sve vaše komunikacije na jedno mesto. Integracijom Slack-a, možete biti obavešteni o svim novim razgovorima na vašem nalogu direktno u Slack-u."
     webhooks:
-      name: "Webhooks"
+      name: "Veb zakačke"
-      description: "Webhook events provide you the realtime information about what's happening in your account. You can make use of the webhooks to communicate the events to your favourite apps like Slack or Github. Click on Configure to set up your webhooks."
+      description: "Veb zakačke vam donose informacije u realnom vremenu o tome šta se dešava u vašem nalogu. Možete iskoristiti veb zakačke da prosledite događaje do vaših omiljenih aplikacija kao što su Slack ili Github. Kliknite na Konfiguriši da podesite vaše veb zakačke."
     dialogflow:
       name: "Dialogflow"
-      description: "Build chatbots using Dialogflow and connect them to your inbox quickly. Let the bots handle the queries before handing them off to a customer service agent."
+      description: "Izgradite botove ćaskanja koristeći Dialogflow i povežite ih sa vašim prijemnim sandučetom. Neka botovi rešavaju upite pre prosleđivanja do agenta korisničke podrške."
     fullcontact:
       name: "Fullcontact"
-      description: "FullContact integration helps to enrich visitor profiles. Identify the users as soon as they share their email address and offer them tailored customer service. Connect your FullContact to your account by sharing the FullContact API Key."
+      description: "FullContact integracija pomaže vam da obogatite profile posetilaca. Identifikujte korisnike čim podele njihovu adresu e-pošte i ponudite im prilagođenu korisničku podršku. Povežite vaš FullContact sa vašim nalogom deljenjem FullContact API ključa."