fix: Stop raising errors for unsupported Whatsapp messages (#5541)

- Handle unsupported Whatsapp messages

app/services/whatsapp/incoming_message_base_service.rb

@@ -12,7 +12,7 @@ class Whatsapp::IncomingMessageBaseService
 
     set_conversation
 
-    return if @processed_params[:messages].blank?
+    return if @processed_params[:messages].blank? || unprocessable_message_type?
 
     @message = @conversation.messages.build(
       content: message_content(@processed_params[:messages].first),
@@ -86,6 +86,10 @@ class Whatsapp::IncomingMessageBaseService
     @processed_params[:messages].first[:type]
   end
 
+  def unprocessable_message_type?
+    %w[reaction contacts].include?(message_type)
+  end
+
   def attach_files
     return if %w[text button interactive].include?(message_type)
 

spec/jobs/webhooks/whatsapp_events_job_spec.rb

@@ -62,6 +62,59 @@ RSpec.describe Webhooks::WhatsappEventsJob, type: :job do
       job.perform_now(wb_params)
     end
 
+    it 'Ignore reaction type message and stop raising error' do
+      other_channel = create(:channel_whatsapp, phone_number: '+1987654', provider: 'whatsapp_cloud', sync_templates: false,
+                                                validate_provider_config: false)
+      wb_params = {
+        phone_number: channel.phone_number,
+        object: 'whatsapp_business_account',
+        entry: [{
+          changes: [{
+            value: {
+              contacts: [{ profile: { name: 'Test Test' }, wa_id: '1111981136571' }],
+              messages: [{
+                from: '1111981136571', reaction: { emoji: '👍' }, timestamp: '1664799904', type: 'reaction'
+              }],
+              metadata: {
+                phone_number_id: other_channel.provider_config['phone_number_id'],
+                display_phone_number: other_channel.phone_number.delete('+')
+              }
+            }
+          }]
+        }]
+      }.with_indifferent_access
+      expect do
+        Whatsapp::IncomingMessageWhatsappCloudService.new(inbox: other_channel.inbox, params: wb_params).perform
+      end.not_to change(Message, :count)
+    end
+
+    it 'Ignore contacts type message and stop raising error' do
+      other_channel = create(:channel_whatsapp, phone_number: '+1987654', provider: 'whatsapp_cloud', sync_templates: false,
+                                                validate_provider_config: false)
+      wb_params = {
+        phone_number: channel.phone_number,
+        object: 'whatsapp_business_account',
+        entry: [{
+          changes: [{
+            value: {
+              contacts: [{ profile: { name: 'Test Test' }, wa_id: '1111981136571' }],
+              messages: [{ from: '1111981136571',
+                           contacts: [{ phones: [{ phone: '+1987654' }], name: { first_name: 'contact name' } }],
+                           timestamp: '1664799904',
+                           type: 'contacts' }],
+              metadata: {
+                phone_number_id: other_channel.provider_config['phone_number_id'],
+                display_phone_number: other_channel.phone_number.delete('+')
+              }
+            }
+          }]
+        }]
+      }.with_indifferent_access
+      expect do
+        Whatsapp::IncomingMessageWhatsappCloudService.new(inbox: other_channel.inbox, params: wb_params).perform
+      end.not_to change(Message, :count)
+    end
+
     it 'will not enque Whatsapp::IncomingMessageWhatsappCloudService when invalid phone number id' do
       other_channel = create(:channel_whatsapp, phone_number: '+1987654', provider: 'whatsapp_cloud', sync_templates: false,
                                                 validate_provider_config: false)