diff --git a/app/javascript/dashboard/api/conversations.js b/app/javascript/dashboard/api/conversations.js
new file mode 100644
index 000000000..02d312388
--- /dev/null
+++ b/app/javascript/dashboard/api/conversations.js
@@ -0,0 +1,18 @@
+/* global axios */
+import ApiClient from './ApiClient';
+
+class ConversationApi extends ApiClient {
+  constructor() {
+    super('conversations');
+  }
+
+  getLabels(conversationID) {
+    return axios.get(`${this.url}/${conversationID}/labels`);
+  }
+
+  createLabels(conversationID) {
+    return axios.get(`${this.url}/${conversationID}/labels`);
+  }
+}
+
+export default new ConversationApi();
diff --git a/app/javascript/dashboard/api/specs/conversations.spec.js b/app/javascript/dashboard/api/specs/conversations.spec.js
new file mode 100644
index 000000000..71cebae3a
--- /dev/null
+++ b/app/javascript/dashboard/api/specs/conversations.spec.js
@@ -0,0 +1,15 @@
+import conversations from '../conversations';
+import ApiClient from '../ApiClient';
+
+describe('#ConversationApi', () => {
+  it('creates correct instance', () => {
+    expect(conversations).toBeInstanceOf(ApiClient);
+    expect(conversations).toHaveProperty('get');
+    expect(conversations).toHaveProperty('show');
+    expect(conversations).toHaveProperty('create');
+    expect(conversations).toHaveProperty('update');
+    expect(conversations).toHaveProperty('delete');
+    expect(conversations).toHaveProperty('getLabels');
+    expect(conversations).toHaveProperty('createLabels');
+  });
+});
diff --git a/app/javascript/dashboard/i18n/locale/en/contact.json b/app/javascript/dashboard/i18n/locale/en/contact.json
index 5611c5842..9b17e3ddd 100644
--- a/app/javascript/dashboard/i18n/locale/en/contact.json
+++ b/app/javascript/dashboard/i18n/locale/en/contact.json
@@ -7,6 +7,10 @@
     "CONVERSATIONS": {
       "NO_RECORDS_FOUND": "There are no previous conversations associated to this contact.",
       "TITLE": "Previous Conversations"
+    },
+    "LABELS": {
+      "NO_RECORDS_FOUND": "There are no labels associated to this conversation.",
+      "TITLE": "Labels"
     }
   }
 }
diff --git a/app/javascript/dashboard/routes/dashboard/conversation/ContactPanel.vue b/app/javascript/dashboard/routes/dashboard/conversation/ContactPanel.vue
index 8fc660dfe..1a8179b31 100644
--- a/app/javascript/dashboard/routes/dashboard/conversation/ContactPanel.vue
+++ b/app/javascript/dashboard/routes/dashboard/conversation/ContactPanel.vue
@@ -59,18 +59,22 @@
       :contact-id="contact.id"
       :conversation-id="conversationId"
     />
+
+    <conversation-labels :conversation-id="conversationId" />
   </div>
 </template>
 
 <script>
 import Thumbnail from 'dashboard/components/widgets/Thumbnail.vue';
-import ContactDetailsItem from './ContactDetailsItem.vue';
 import ContactConversations from './ContactConversations.vue';
+import ContactDetailsItem from './ContactDetailsItem.vue';
+import ConversationLabels from './ConversationLabels.vue';
 
 export default {
   components: {
     ContactConversations,
     ContactDetailsItem,
+    ConversationLabels,
     Thumbnail,
   },
   props: {
diff --git a/app/javascript/dashboard/routes/dashboard/conversation/ConversationLabels.vue b/app/javascript/dashboard/routes/dashboard/conversation/ConversationLabels.vue
new file mode 100644
index 000000000..36221a5ae
--- /dev/null
+++ b/app/javascript/dashboard/routes/dashboard/conversation/ConversationLabels.vue
@@ -0,0 +1,83 @@
+<template>
+  <div class="contact-conversation--panel">
+    <contact-details-item
+      icon="ion-pricetags"
+      :title="$t('CONTACT_PANEL.LABELS.TITLE')"
+    />
+    <div v-if="!uiFlags.isFetching">
+      <i v-if="!labels.length">
+        {{ $t('CONTACT_PANEL.LABELS.NO_RECORDS_FOUND') }}
+      </i>
+      <div v-else class="contact-conversation--list">
+        <span
+          v-for="label in labels"
+          :key="label"
+          class="conversation--label label primary"
+        >
+          {{ label }}
+        </span>
+      </div>
+    </div>
+    <spinner v-else></spinner>
+  </div>
+</template>
+
+<script>
+import { mapGetters } from 'vuex';
+import Spinner from 'shared/components/Spinner.vue';
+import ContactDetailsItem from './ContactDetailsItem.vue';
+
+export default {
+  components: {
+    ContactDetailsItem,
+    Spinner,
+  },
+  props: {
+    conversationId: {
+      type: [String, Number],
+      required: true,
+    },
+  },
+  computed: {
+    labels() {
+      return this.$store.getters['conversationLabels/getConversationLabels'](
+        this.conversationId
+      );
+    },
+    ...mapGetters({
+      uiFlags: 'contactConversations/getUIFlags',
+    }),
+  },
+  watch: {
+    conversationId(newConversationId, prevConversationId) {
+      if (newConversationId && newConversationId !== prevConversationId) {
+        this.$store.dispatch('conversationLabels/get', newConversationId);
+      }
+    },
+  },
+  mounted() {
+    this.$store.dispatch('conversationLabels/get', this.conversationId);
+  },
+};
+</script>
+
+<style lang="scss" scoped>
+@import '~dashboard/assets/scss/variables';
+@import '~dashboard/assets/scss/mixins';
+
+.contact-conversation--panel {
+  @include border-normal-top;
+  padding: $space-medium;
+}
+
+.contact-conversation--list {
+  margin-top: -$space-normal;
+}
+
+.conversation--label {
+  color: $color-white;
+  margin-right: $space-small;
+  font-size: $font-size-small;
+  padding: $space-smaller;
+}
+</style>
diff --git a/app/javascript/dashboard/store/index.js b/app/javascript/dashboard/store/index.js
index 41fdbdf78..2c848a798 100755
--- a/app/javascript/dashboard/store/index.js
+++ b/app/javascript/dashboard/store/index.js
@@ -9,6 +9,7 @@ import Channel from './modules/channels';
 import contacts from './modules/contacts';
 import contactConversations from './modules/contactConversations';
 import conversationMetadata from './modules/conversationMetadata';
+import conversationLabels from './modules/conversationLabels';
 import conversations from './modules/conversations';
 import inboxes from './modules/inboxes';
 import inboxMembers from './modules/inboxMembers';
@@ -24,6 +25,7 @@ export default new Vuex.Store({
     Channel,
     contacts,
     contactConversations,
+    conversationLabels,
     conversationMetadata,
     conversations,
     inboxes,
diff --git a/app/javascript/dashboard/store/modules/conversationLabels.js b/app/javascript/dashboard/store/modules/conversationLabels.js
new file mode 100644
index 000000000..059a31566
--- /dev/null
+++ b/app/javascript/dashboard/store/modules/conversationLabels.js
@@ -0,0 +1,61 @@
+import Vue from 'vue';
+import * as types from '../mutation-types';
+import ConversationAPI from '../../api/conversations';
+
+const state = {
+  records: {},
+  uiFlags: {
+    isFetching: false,
+  },
+};
+
+export const getters = {
+  getUIFlags($state) {
+    return $state.uiFlags;
+  },
+  getConversationLabels: $state => id => {
+    return $state.records[Number(id)] || [];
+  },
+};
+
+export const actions = {
+  get: async ({ commit }, conversationId) => {
+    commit(types.default.SET_CONVERSATION_LABELS_UI_FLAG, {
+      isFetching: true,
+    });
+    try {
+      const response = await ConversationAPI.getLabels(conversationId);
+      commit(types.default.SET_CONVERSATION_LABELS, {
+        id: conversationId,
+        data: response.data.payload,
+      });
+      commit(types.default.SET_CONVERSATION_LABELS_UI_FLAG, {
+        isFetching: false,
+      });
+    } catch (error) {
+      commit(types.default.SET_CONVERSATION_LABELS_UI_FLAG, {
+        isFetching: false,
+      });
+    }
+  },
+};
+
+export const mutations = {
+  [types.default.SET_CONVERSATION_LABELS_UI_FLAG]($state, data) {
+    $state.uiFlags = {
+      ...$state.uiFlags,
+      ...data,
+    };
+  },
+  [types.default.SET_CONVERSATION_LABELS]: ($state, { id, data }) => {
+    Vue.set($state.records, id, data);
+  },
+};
+
+export default {
+  namespaced: true,
+  state,
+  getters,
+  actions,
+  mutations,
+};
diff --git a/app/javascript/dashboard/store/modules/specs/conversationLabels/actions.spec.js b/app/javascript/dashboard/store/modules/specs/conversationLabels/actions.spec.js
new file mode 100644
index 000000000..cb6818f27
--- /dev/null
+++ b/app/javascript/dashboard/store/modules/specs/conversationLabels/actions.spec.js
@@ -0,0 +1,35 @@
+import axios from 'axios';
+import { actions } from '../../conversationLabels';
+import * as types from '../../../mutation-types';
+
+const commit = jest.fn();
+global.axios = axios;
+jest.mock('axios');
+
+describe('#actions', () => {
+  describe('#get', () => {
+    it('sends correct actions if API is success', async () => {
+      axios.get.mockResolvedValue({
+        data: { payload: ['customer-success', 'on-hold'] },
+      });
+      await actions.get({ commit }, 1);
+      expect(commit.mock.calls).toEqual([
+        [types.default.SET_CONVERSATION_LABELS_UI_FLAG, { isFetching: true }],
+
+        [
+          types.default.SET_CONVERSATION_LABELS,
+          { id: 1, data: ['customer-success', 'on-hold'] },
+        ],
+        [types.default.SET_CONVERSATION_LABELS_UI_FLAG, { isFetching: false }],
+      ]);
+    });
+    it('sends correct actions if API is error', async () => {
+      axios.get.mockRejectedValue({ message: 'Incorrect header' });
+      await actions.get({ commit });
+      expect(commit.mock.calls).toEqual([
+        [types.default.SET_CONVERSATION_LABELS_UI_FLAG, { isFetching: true }],
+        [types.default.SET_CONVERSATION_LABELS_UI_FLAG, { isFetching: false }],
+      ]);
+    });
+  });
+});
diff --git a/app/javascript/dashboard/store/modules/specs/conversationLabels/getters.spec.js b/app/javascript/dashboard/store/modules/specs/conversationLabels/getters.spec.js
new file mode 100644
index 000000000..281b90794
--- /dev/null
+++ b/app/javascript/dashboard/store/modules/specs/conversationLabels/getters.spec.js
@@ -0,0 +1,24 @@
+import { getters } from '../../conversationLabels';
+
+describe('#getters', () => {
+  it('getConversationLabels', () => {
+    const state = {
+      records: { 1: ['customer-success', 'on-hold'] },
+    };
+    expect(getters.getConversationLabels(state)(1)).toEqual([
+      'customer-success',
+      'on-hold',
+    ]);
+  });
+
+  it('getUIFlags', () => {
+    const state = {
+      uiFlags: {
+        isFetching: true,
+      },
+    };
+    expect(getters.getUIFlags(state)).toEqual({
+      isFetching: true,
+    });
+  });
+});
diff --git a/app/javascript/dashboard/store/modules/specs/conversationLabels/mutations.spec.js b/app/javascript/dashboard/store/modules/specs/conversationLabels/mutations.spec.js
new file mode 100644
index 000000000..c22bc40f5
--- /dev/null
+++ b/app/javascript/dashboard/store/modules/specs/conversationLabels/mutations.spec.js
@@ -0,0 +1,29 @@
+import * as types from '../../../mutation-types';
+import { mutations } from '../../conversationLabels';
+
+describe('#mutations', () => {
+  describe('#SET_CONVERSATION_LABELS_UI_FLAG', () => {
+    it('set ui flags', () => {
+      const state = { uiFlags: { isFetching: true } };
+      mutations[types.default.SET_CONVERSATION_LABELS_UI_FLAG](state, {
+        isFetching: false,
+      });
+      expect(state.uiFlags).toEqual({
+        isFetching: false,
+      });
+    });
+  });
+
+  describe('#SET_CONVERSATION_LABELS', () => {
+    it('set contact conversation records', () => {
+      const state = { records: {} };
+      mutations[types.default.SET_CONVERSATION_LABELS](state, {
+        id: 1,
+        data: ['customer-success', 'on-hold'],
+      });
+      expect(state.records).toEqual({
+        1: ['customer-success', 'on-hold'],
+      });
+    });
+  });
+});
diff --git a/app/javascript/dashboard/store/mutation-types.js b/app/javascript/dashboard/store/mutation-types.js
index 12111a3f6..dcd87673a 100755
--- a/app/javascript/dashboard/store/mutation-types.js
+++ b/app/javascript/dashboard/store/mutation-types.js
@@ -66,6 +66,10 @@ export default {
   SET_CONTACT_CONVERSATIONS_UI_FLAG: 'SET_CONTACT_CONVERSATIONS_UI_FLAG',
   SET_CONTACT_CONVERSATIONS: 'SET_CONTACT_CONVERSATIONS',
 
+  // Conversation Label
+  SET_CONVERSATION_LABELS_UI_FLAG: 'SET_CONVERSATION_LABELS_UI_FLAG',
+  SET_CONVERSATION_LABELS: 'SET_CONVERSATION_LABELS',
+
   // Reports
   SET_ACCOUNT_REPORTS: 'SET_ACCOUNT_REPORTS',
   SET_ACCOUNT_SUMMARY: 'SET_ACCOUNT_SUMMARY',
diff --git a/app/views/api/v1/conversations/labels/create.json.jbuilder b/app/views/api/v1/conversations/labels/create.json.jbuilder
index 13f99090d..b47f0870f 100644
--- a/app/views/api/v1/conversations/labels/create.json.jbuilder
+++ b/app/views/api/v1/conversations/labels/create.json.jbuilder
@@ -1,8 +1 @@
-json.data do
-  json.meta do
-  end
-
-  json.payload do
-    json.labels @labels
-  end
-end
+json.payload @labels
diff --git a/app/views/api/v1/conversations/labels/index.json.jbuilder b/app/views/api/v1/conversations/labels/index.json.jbuilder
index 13f99090d..b47f0870f 100644
--- a/app/views/api/v1/conversations/labels/index.json.jbuilder
+++ b/app/views/api/v1/conversations/labels/index.json.jbuilder
@@ -1,8 +1 @@
-json.data do
-  json.meta do
-  end
-
-  json.payload do
-    json.labels @labels
-  end
-end
+json.payload @labels