diff --git a/.env.example b/.env.example
index 5bcb4ac9e..566ed8dff 100644
--- a/.env.example
+++ b/.env.example
@@ -58,6 +58,10 @@ AWS_REGION=
 #sentry
 SENTRY_DSN=
 
+#Log settings
+LOG_LEVEL=
+LOG_SIZE= 
+
 # Credentials to access sidekiq dashboard in production
 SIDEKIQ_AUTH_USERNAME=
 SIDEKIQ_AUTH_PASSWORD=
diff --git a/config/environments/development.rb b/config/environments/development.rb
index 5ef763329..a9b30a68f 100644
--- a/config/environments/development.rb
+++ b/config/environments/development.rb
@@ -93,6 +93,13 @@ Rails.application.configure do
   # Disable host check during development
   config.hosts = nil
 
+  # customize using the environment variables
+  config.log_level = ENV.fetch('LOG_LEVEL', 'debug').to_sym
+
+  # Use a different logger for distributed setups.
+  # require 'syslog/logger'
+  config.logger = ActiveSupport::Logger.new(Rails.root.join('log', Rails.env + '.log'), 1, ENV.fetch('LOG_SIZE', '1024').to_i.megabytes)
+
   # Bullet configuration to fix the N+1 queries
   config.after_initialize do
     Bullet.enable = true
diff --git a/config/environments/production.rb b/config/environments/production.rb
index cf3cdca21..21d957588 100644
--- a/config/environments/production.rb
+++ b/config/environments/production.rb
@@ -41,9 +41,8 @@ Rails.application.configure do
   # Force all access to the app over SSL, use Strict-Transport-Security, and use secure cookies.
   config.force_ssl = ENV.fetch('FORCE_SSL', false)
 
-  # Use the lowest log level to ensure availability of diagnostic information
-  # when problems arise.
-  config.log_level = :debug
+  # customize using the environment variables
+  config.log_level = ENV.fetch('LOG_LEVEL', 'info').to_sym
 
   # Prepend all log lines with the following tags.
   config.log_tags = [:request_id]
@@ -85,7 +84,7 @@ Rails.application.configure do
 
   # Use a different logger for distributed setups.
   # require 'syslog/logger'
-  # config.logger = ActiveSupport::TaggedLogging.new(Syslog::Logger.new 'app-name')
+  config.logger = ActiveSupport::Logger.new(Rails.root.join('log', Rails.env + '.log'), 1, ENV.fetch('LOG_SIZE', '1024').to_i.megabytes)
 
   if ENV['RAILS_LOG_TO_STDOUT'].present?
     logger           = ActiveSupport::Logger.new(STDOUT)
diff --git a/config/environments/staging.rb b/config/environments/staging.rb
index e61986459..b0bdc71ec 100644
--- a/config/environments/staging.rb
+++ b/config/environments/staging.rb
@@ -42,9 +42,8 @@ Rails.application.configure do
   # Force all access to the app over SSL, use Strict-Transport-Security, and use secure cookies.
   config.force_ssl = ENV.fetch('FORCE_SSL', false)
 
-  # Use the lowest log level to ensure availability of diagnostic information
-  # when problems arise.
-  config.log_level = :debug
+  # customize using the environment variables
+  config.log_level = ENV.fetch('LOG_LEVEL', 'info').to_sym
 
   # Prepend all log lines with the following tags.
   config.log_tags = [:request_id]
@@ -85,7 +84,7 @@ Rails.application.configure do
 
   # Use a different logger for distributed setups.
   # require 'syslog/logger'
-  # config.logger = ActiveSupport::TaggedLogging.new(Syslog::Logger.new 'app-name')
+  config.logger = ActiveSupport::Logger.new(Rails.root.join('log', Rails.env + '.log'), 1, ENV.fetch('LOG_SIZE', '1024').to_i.megabytes)
 
   if ENV['RAILS_LOG_TO_STDOUT'].present?
     logger           = ActiveSupport::Logger.new(STDOUT)
diff --git a/docs/development/project-setup/environment-variables.md b/docs/development/project-setup/environment-variables.md
index 0e17c9ba4..3fa4a61cd 100644
--- a/docs/development/project-setup/environment-variables.md
+++ b/docs/development/project-setup/environment-variables.md
@@ -102,3 +102,15 @@ SECRET_KEY_BASE=replace_with_your_own_secret_string
 
 You can generate `SECRET_KEY_BASE` using `rake secret` command from project root folder.
 
+### Rails Logging Variables
+
+By default chatwoot will capture `info` level logs in production. Ref [rails docs](https://guides.rubyonrails.org/debugging_rails_applications.html#log-levels) for the additional log level options.  
+We will also retain 1 GB of your recent logs and your last shifted log file.  
+You can fine tune these settings using the following environment variables
+
+```bash
+# possible values: 'debug', 'info', 'warn', 'error', 'fatal' and 'unknown'
+LOG_LEVEL=
+# value in megabytes
+LOG_SIZE= 1024
+```
\ No newline at end of file