diff --git a/app/builders/campaigns/campaign_conversation_builder.rb b/app/builders/campaigns/campaign_conversation_builder.rb
new file mode 100644
index 000000000..3a9291a80
--- /dev/null
+++ b/app/builders/campaigns/campaign_conversation_builder.rb
@@ -0,0 +1,36 @@
+class Campaigns::CampaignConversationBuilder
+  pattr_initialize [:contact_inbox_id!, :campaign_display_id!, :conversation_additional_attributes]
+
+  def perform
+    @contact_inbox = ContactInbox.find(@contact_inbox_id)
+    @campaign = @contact_inbox.inbox.campaigns.find_by!(display_id: campaign_display_id)
+
+    # We won't send campaigns if a conversation is already present
+    return if @contact_inbox.conversations.present?
+
+    ActiveRecord::Base.transaction do
+      @conversation = ::Conversation.create!(conversation_params)
+      Messages::MessageBuilder.new(@campaign.sender, @conversation, message_params).perform
+    end
+    @conversation
+  end
+
+  private
+
+  def message_params
+    ActionController::Parameters.new({
+                                       content: @campaign.message
+                                     })
+  end
+
+  def conversation_params
+    {
+      account_id: @campaign.account_id,
+      inbox_id: @contact_inbox.inbox_id,
+      contact_id: @contact_inbox.contact_id,
+      contact_inbox_id: @contact_inbox.id,
+      campaign_id: @campaign.id,
+      additional_attributes: conversation_additional_attributes
+    }
+  end
+end
diff --git a/app/controllers/api/v1/widget/campaigns_controller.rb b/app/controllers/api/v1/widget/campaigns_controller.rb
new file mode 100644
index 000000000..fc26b18c8
--- /dev/null
+++ b/app/controllers/api/v1/widget/campaigns_controller.rb
@@ -0,0 +1,13 @@
+class Api::V1::Widget::CampaignsController < Api::V1::Widget::BaseController
+  skip_before_action :set_contact
+
+  def index
+    @campaigns = @web_widget.inbox.campaigns.where(enabled: true)
+  end
+
+  private
+
+  def permitted_params
+    params.permit(:website_token)
+  end
+end
diff --git a/app/controllers/api/v1/widget/events_controller.rb b/app/controllers/api/v1/widget/events_controller.rb
index 374541a10..2cf17c964 100644
--- a/app/controllers/api/v1/widget/events_controller.rb
+++ b/app/controllers/api/v1/widget/events_controller.rb
@@ -2,7 +2,8 @@ class Api::V1::Widget::EventsController < Api::V1::Widget::BaseController
   include Events::Types
 
   def create
-    Rails.configuration.dispatcher.dispatch(permitted_params[:name], Time.zone.now, contact_inbox: @contact_inbox, event_info: event_info)
+    Rails.configuration.dispatcher.dispatch(permitted_params[:name], Time.zone.now, contact_inbox: @contact_inbox,
+                                                                                    event_info: permitted_params[:event_info].to_h.merge(event_info))
     head :no_content
   end
 
@@ -17,6 +18,6 @@ class Api::V1::Widget::EventsController < Api::V1::Widget::BaseController
   end
 
   def permitted_params
-    params.permit(:name, :website_token)
+    params.permit(:name, :website_token, event_info: {})
   end
 end
diff --git a/app/dispatchers/async_dispatcher.rb b/app/dispatchers/async_dispatcher.rb
index e5fbdd7f7..0e238e3a0 100644
--- a/app/dispatchers/async_dispatcher.rb
+++ b/app/dispatchers/async_dispatcher.rb
@@ -12,7 +12,8 @@ class AsyncDispatcher < BaseDispatcher
     [
       EventListener.instance,
       WebhookListener.instance,
-      InstallationWebhookListener.instance, HookListener.instance
+      InstallationWebhookListener.instance, HookListener.instance,
+      CampaignListener.instance
     ]
   end
 end
diff --git a/app/listeners/campaign_listener.rb b/app/listeners/campaign_listener.rb
new file mode 100644
index 000000000..ed082357f
--- /dev/null
+++ b/app/listeners/campaign_listener.rb
@@ -0,0 +1,14 @@
+class CampaignListener < BaseListener
+  def campaign_triggered(event)
+    contact_inbox = event.data[:contact_inbox]
+    campaign_display_id = event.data[:event_info][:campaign_id]
+
+    return if campaign_display_id.blank?
+
+    ::Campaigns::CampaignConversationBuilder.new(
+      contact_inbox: contact_inbox.id,
+      campaign_display_id: campaign_display_id,
+      conversation_additional_attributes: event.data[:event_info].except(:campaign_id)
+    ).perform
+  end
+end
diff --git a/app/views/api/v1/widget/campaigns/index.json.jbuilder b/app/views/api/v1/widget/campaigns/index.json.jbuilder
new file mode 100644
index 000000000..0d7aa24e3
--- /dev/null
+++ b/app/views/api/v1/widget/campaigns/index.json.jbuilder
@@ -0,0 +1,4 @@
+json.array! @campaigns do |campaign|
+  json.id campaign.display_id
+  json.trigger_rules campaign.trigger_rules
+end
diff --git a/config/routes.rb b/config/routes.rb
index 288dae9ae..e558f0905 100644
--- a/config/routes.rb
+++ b/config/routes.rb
@@ -148,6 +148,7 @@ Rails.application.routes.draw do
       resources :agent_bots, only: [:index]
 
       namespace :widget do
+        resources :campaigns, only: [:index]
         resources :events, only: [:create]
         resources :messages, only: [:index, :create, :update]
         resources :conversations, only: [:index, :create] do
diff --git a/lib/events/types.rb b/lib/events/types.rb
index c8c420ffe..4d027f6f8 100644
--- a/lib/events/types.rb
+++ b/lib/events/types.rb
@@ -6,6 +6,9 @@ module Events::Types
   ACCOUNT_CREATED = 'account.created'
 
   #### Account Events ###
+  # campaign events
+  CAMPAIGN_TRIGGERED = 'campaign.triggered'
+
   # channel events
   WEBWIDGET_TRIGGERED = 'webwidget.triggered'
 
@@ -15,6 +18,7 @@ module Events::Types
   # FIXME: deprecate the opened and resolved events in future in favor of status changed event.
   CONVERSATION_OPENED = 'conversation.opened'
   CONVERSATION_RESOLVED = 'conversation.resolved'
+
   CONVERSATION_STATUS_CHANGED = 'conversation.status_changed'
   CONVERSATION_CONTACT_CHANGED = 'conversation.contact_changed'
   ASSIGNEE_CHANGED = 'assignee.changed'
diff --git a/spec/builders/campaigns/campaign_conversation_builder_spec.rb b/spec/builders/campaigns/campaign_conversation_builder_spec.rb
new file mode 100644
index 000000000..076aeab67
--- /dev/null
+++ b/spec/builders/campaigns/campaign_conversation_builder_spec.rb
@@ -0,0 +1,31 @@
+require 'rails_helper'
+
+describe ::Campaigns::CampaignConversationBuilder do
+  let(:account) { create(:account) }
+  let(:inbox) { create(:inbox, account: account) }
+  let(:contact) { create(:contact, account: account, identifier: '123') }
+  let(:contact_inbox) { create(:contact_inbox, contact: contact, inbox: inbox) }
+  let(:campaign) { create(:campaign, inbox: inbox, account: account) }
+
+  describe '#perform' do
+    it 'creates a conversation with campaign id and message with campaign message' do
+      campaign_conversation = described_class.new(
+        contact_inbox_id: contact_inbox.id,
+        campaign_display_id: campaign.display_id
+      ).perform
+
+      expect(campaign_conversation.campaign_id).to eq(campaign.id)
+      expect(campaign_conversation.messages.first.content).to eq(campaign.message)
+    end
+
+    it 'will not create a conversation with campaign id if another conversation exists' do
+      create(:conversation, contact_inbox_id: contact_inbox.id, inbox: inbox, account: account)
+      campaign_conversation = described_class.new(
+        contact_inbox_id: contact_inbox.id,
+        campaign_display_id: campaign.display_id
+      ).perform
+
+      expect(campaign_conversation).to eq(nil)
+    end
+  end
+end
diff --git a/spec/controllers/api/v1/widget/campaigns_controller_spec.rb b/spec/controllers/api/v1/widget/campaigns_controller_spec.rb
new file mode 100644
index 000000000..8a938b667
--- /dev/null
+++ b/spec/controllers/api/v1/widget/campaigns_controller_spec.rb
@@ -0,0 +1,31 @@
+require 'rails_helper'
+
+RSpec.describe '/api/v1/widget/campaigns', type: :request do
+  let(:account) { create(:account) }
+  let(:web_widget) { create(:channel_widget, account: account) }
+  let!(:campaign_1) { create(:campaign, inbox: web_widget.inbox, enabled: true, account: account) }
+  let!(:campaign_2) { create(:campaign, inbox: web_widget.inbox, enabled: false, account: account) }
+
+  describe 'GET /api/v1/widget/campaigns' do
+    let(:params) { { website_token: web_widget.website_token } }
+
+    context 'with correct website token' do
+      it 'returns the list of enabled campaigns' do
+        get '/api/v1/widget/campaigns', params: params
+
+        expect(response).to have_http_status(:success)
+        json_response = JSON.parse(response.body)
+        expect(json_response.length).to eq 1
+        expect(json_response.pluck('id')).to include(campaign_1.display_id)
+        expect(json_response.pluck('id')).not_to include(campaign_2.display_id)
+      end
+    end
+
+    context 'with invalid website token' do
+      it 'returns the list of agents' do
+        get '/api/v1/widget/campaigns', params: { website_token: '' }
+        expect(response).to have_http_status(:not_found)
+      end
+    end
+  end
+end
diff --git a/spec/controllers/api/v1/widget/events_controller_spec.rb b/spec/controllers/api/v1/widget/events_controller_spec.rb
index e2c45ab6e..da4136680 100644
--- a/spec/controllers/api/v1/widget/events_controller_spec.rb
+++ b/spec/controllers/api/v1/widget/events_controller_spec.rb
@@ -9,7 +9,7 @@ RSpec.describe '/api/v1/widget/events', type: :request do
   let(:token) { ::Widget::TokenService.new(payload: payload).generate_token }
 
   describe 'POST /api/v1/widget/events' do
-    let(:params) { { website_token: web_widget.website_token, name: 'webwidget.triggered' } }
+    let(:params) { { website_token: web_widget.website_token, name: 'webwidget.triggered', event_info: { test_id: 'test' } } }
 
     context 'with invalid website token' do
       it 'returns unauthorized' do
@@ -32,7 +32,7 @@ RSpec.describe '/api/v1/widget/events', type: :request do
         expect(response).to have_http_status(:success)
         expect(Rails.configuration.dispatcher).to have_received(:dispatch)
           .with(params[:name], anything, contact_inbox: contact_inbox,
-                                         event_info: { browser_language: nil, widget_language: nil, browser: anything })
+                                         event_info: { test_id: 'test', browser_language: nil, widget_language: nil, browser: anything })
       end
     end
   end
diff --git a/spec/controllers/api/v1/widget/inbox_members_controller_spec.rb b/spec/controllers/api/v1/widget/inbox_members_controller_spec.rb
index 72b1315b8..dc7bd2ce9 100644
--- a/spec/controllers/api/v1/widget/inbox_members_controller_spec.rb
+++ b/spec/controllers/api/v1/widget/inbox_members_controller_spec.rb
@@ -11,7 +11,7 @@ RSpec.describe '/api/v1/widget/inbox_members', type: :request do
     create(:inbox_member, user: agent_2, inbox: web_widget.inbox)
   end
 
-  describe 'POST /api/v1/widget/inbox_members' do
+  describe 'GET /api/v1/widget/inbox_members' do
     let(:params) { { website_token: web_widget.website_token } }
 
     context 'with correct website token' do
diff --git a/spec/listeners/campaign_listener_spec.rb b/spec/listeners/campaign_listener_spec.rb
new file mode 100644
index 000000000..bf5ed77c0
--- /dev/null
+++ b/spec/listeners/campaign_listener_spec.rb
@@ -0,0 +1,40 @@
+require 'rails_helper'
+describe CampaignListener do
+  let(:listener) { described_class.instance }
+  let(:account) { create(:account) }
+  let(:inbox) { create(:inbox, account: account) }
+  let(:contact) { create(:contact, account: account, identifier: '123') }
+  let(:contact_inbox) { create(:contact_inbox, contact: contact, inbox: inbox) }
+  let(:campaign) { create(:campaign, inbox: inbox, account: account) }
+
+  let!(:event) do
+    Events::Base.new('campaign_triggered', Time.zone.now,
+                     contact_inbox: contact_inbox, event_info: { campaign_id: campaign.display_id })
+  end
+
+  describe '#campaign_triggered' do
+    let(:builder) { double }
+
+    before do
+      allow(Campaigns::CampaignConversationBuilder).to receive(:new).and_return(builder)
+      allow(builder).to receive(:perform)
+    end
+
+    context 'when params contain campaign id' do
+      it 'triggers campaign conversation builder' do
+        expect(Campaigns::CampaignConversationBuilder).to receive(:new)
+          .with({ contact_inbox: contact_inbox.id, campaign_display_id: campaign.display_id, conversation_additional_attributes: {} }).once
+        listener.campaign_triggered(event)
+      end
+    end
+
+    context 'when params does not contain campaign id' do
+      it 'does not trigger campaign conversation builder' do
+        event = Events::Base.new('campaign_triggered', Time.zone.now,
+                                 contact_inbox: contact_inbox, event_info: {})
+        expect(Campaigns::CampaignConversationBuilder).to receive(:new).exactly(0).times
+        listener.campaign_triggered(event)
+      end
+    end
+  end
+end