Merge branch 'develop' into fix/articles

.codeclimate.yml

@@ -54,3 +54,5 @@ exclude_patterns:
   - 'app/javascript/widget/i18n/index.js'
   - 'app/javascript/survey/i18n/index.js'
   - 'app/javascript/shared/constants/locales.js'
+  - 'app/javascript/dashboard/helper/specs/macrosFixtures.js'
+  - 'app/javascript/dashboard/routes/dashboard/settings/macros/constants.js'

.env.example

@@ -34,6 +34,11 @@ REDIS_SENTINELS=
 # You can find list of master using "SENTINEL masters" command
 REDIS_SENTINEL_MASTER_NAME=
 
+# By default Chatwoot will pass REDIS_PASSWORD as the password value for sentinels
+# Use the following environment variable to customize passwords for sentinels. 
+# Use empty string if sentinels are configured with out passwords
+# REDIS_SENTINEL_PASSWORD=
+
 # Redis premium breakage in heroku fix
 # enable the following configuration
 # ref: https://github.com/chatwoot/chatwoot/issues/2420

.github/ISSUE_TEMPLATE/bug_report.md

@@ -6,6 +6,7 @@ labels: 'Bug'
 assignees: ''
 
 ---
+
 **Describe the bug**
 
 A clear and concise description of what the bug is.
@@ -16,11 +17,11 @@ Steps to reproduce the behavior:
 1. Go to '...'
 2. Click on '....'
 3. Scroll down to '....'
-4. See error
+4. See the error
 
 **Expected behavior**
 
-A clear and concise description of what you expected to happen.
+Share a clear and concise description of what you expected to happen.
 
 **Screenshots**
 
@@ -28,27 +29,50 @@ If applicable, add screenshots to help explain your problem.
 
 **Browser logs**
 
-Share the browser logs to debug the issue further
+Share the browser logs to debug the issue further.
 
 **Server logs**
 
-Share the server logs to debug the issue further
+Share the server logs to debug the issue further.
 
 **Environment**
 
-Describe whether you are using Chatwoot Cloud (app.chatwoot.com) or a self hosted installation of Chatwoot. If you are using a self hosted installation of Chatwoot describe the type of deployment (Docker/Linux VM installation/Heroku)
+Describe whether you are using Chatwoot Cloud (app.chatwoot.com) or a self-hosted installation of Chatwoot. If you are using a self-hosted installation of Chatwoot, describe the type of deployment (Docker/Linux VM installation/Heroku/Kubernetes/Other).
 
-**Desktop (please complete the following information):**
+- [ ] app.chatwoot.com (Chatwoot Cloud)
- - OS: [e.g. iOS]
+- [ ] Self-hosted
- - Browser [e.g. chrome, safari]
+- - [ ] Linux VM
+- - [ ] Docker
+- - [ ] Kubernetes
+- - [ ] Heroku
+- - [ ] Other (Please specify)
+
+
+**Desktop (please complete the following information)** (If applicable)
+ - OS: [e.g. Linux, Windows, MacOS]
+ - Browser [e.g. chrome, firefox, safari]
  - Version [e.g. 22]
 
-**Smartphone (please complete the following information):**
+**Smartphone (please complete the following information)** (If applicable)
- - Device: [e.g. iPhone6]
+ - Device: [e.g. iPhone6, Pixel7]
  - OS: [e.g. iOS8.1]
- - Browser [e.g. stock browser, safari]
+ - Browser [e.g. stock browser, firefox, safari]
  - Version [e.g. 22]
 
+**Docker** (If applicable)
+
+Please share the output of the following.
+- `docker version`
+- `docker info`
+- `docker-compose version`
+
+**Cloud Provider** (If applicable)
+- [ ] AWS
+- [ ] GCP
+- [ ] Azure
+- [ ] DigitalOcean
+- [ ] Others
+
 **Additional context**
 
 Add any other context about the problem here.

.github/PULL_REQUEST_TEMPLATE.md

@@ -2,8 +2,7 @@
 
 ## Description
 
-Please include a summary of the change and which issue is fixed. Please also include relevant motivation and context. List any dependencies that are required for this change.
+Please include a summary of the change and issue(s) fixed. Also, mention relevant motivation, context, and any dependencies that this change requires.
-
 Fixes # (issue)
 
 ## Type of change
@@ -12,18 +11,18 @@ Please delete options that are not relevant.
 
 - [ ] Bug fix (non-breaking change which fixes an issue)
 - [ ] New feature (non-breaking change which adds functionality)
-- [ ] Breaking change (fix or feature that would cause existing functionality to not work as expected)
+- [ ] Breaking change (fix or feature that would cause existing functionality not to work as expected)
 - [ ] This change requires a documentation update
 
 ## How Has This Been Tested?
 
-Please describe the tests that you ran to verify your changes. Provide instructions so we can reproduce. Please also list any relevant details for your test configuration
+Please describe the tests that you ran to verify your changes. Provide instructions so we can reproduce. Please also list any relevant details for your test configuration.
 
 
 ## Checklist:
 
 - [ ] My code follows the style guidelines of this project
-- [ ] I have performed a self-review of my own code
+- [ ] I have performed a self-review of my code
 - [ ] I have commented on my code, particularly in hard-to-understand areas
 - [ ] I have made corresponding changes to the documentation
 - [ ] My changes generate no new warnings

.github/workflows/publish_foss_docker.yml

@@ -58,6 +58,6 @@ jobs:
         with:
           context: .
           file: docker/Dockerfile
-          platforms: linux/amd64,linux/arm64
+          platforms: linux/amd64
           push: true
           tags: ${{ env.DOCKER_TAG }}

.rubocop.yml

@@ -16,6 +16,7 @@ Metrics/ClassLength:
     - 'app/models/message.rb'
     - 'app/builders/messages/facebook/message_builder.rb'
     - 'app/controllers/api/v1/accounts/contacts_controller.rb'
+    - 'app/controllers/api/v1/accounts/conversations_controller.rb'
     - 'app/listeners/action_cable_listener.rb'
     - 'app/models/conversation.rb'
 RSpec/ExampleLength:

Gemfile.lock

@@ -427,14 +427,14 @@ GEM
     netrc (0.11.0)
     newrelic_rpm (8.9.0)
     nio4r (2.5.8)
-    nokogiri (1.13.7)
+    nokogiri (1.13.9)
       mini_portile2 (~> 2.8.0)
       racc (~> 1.4)
-    nokogiri (1.13.7-arm64-darwin)
+    nokogiri (1.13.9-arm64-darwin)
       racc (~> 1.4)
-    nokogiri (1.13.7-x86_64-darwin)
+    nokogiri (1.13.9-x86_64-darwin)
       racc (~> 1.4)
-    nokogiri (1.13.7-x86_64-linux)
+    nokogiri (1.13.9-x86_64-linux)
       racc (~> 1.4)
     oauth (0.5.10)
     orm_adapter (0.5.0)
@@ -808,4 +808,4 @@ RUBY VERSION
    ruby 3.0.4p208
 
 BUNDLED WITH
-   2.3.18
+   2.3.16

app/builders/contact_inbox_builder.rb

@@ -1,13 +1,12 @@
+# This Builder will create a contact inbox with specified attributes. If the contact inbox already exists, it will be returned.
+# For Specific Channels like whatsapp, email etc . it smartly generated appropriate the source id when none is provided.
+
 class ContactInboxBuilder
-  pattr_initialize [:contact_id!, :inbox_id!, :source_id]
+  pattr_initialize [:contact, :inbox, :source_id, { hmac_verified: false }]
 
   def perform
-    @contact = Contact.find(contact_id)
+    @source_id ||= generate_source_id
-    @inbox = @contact.account.inboxes.find(inbox_id)
+    create_contact_inbox if source_id.present?
-    return unless ['Channel::TwilioSms', 'Channel::Sms', 'Channel::Email', 'Channel::Api', 'Channel::Whatsapp'].include? @inbox.channel_type
-
-    source_id = @source_id || generate_source_id
-    create_contact_inbox(source_id) if source_id.present?
   end
 
   private
@@ -19,23 +18,37 @@ class ContactInboxBuilder
     when 'Channel::Whatsapp'
       wa_source_id
     when 'Channel::Email'
-      @contact.email
+      email_source_id
     when 'Channel::Sms'
-      @contact.phone_number
+      phone_source_id
-    when 'Channel::Api'
+    when 'Channel::Api', 'Channel::WebWidget'
       SecureRandom.uuid
+    else
+      raise "Unsupported operation for this channel: #{@inbox.channel_type}"
     end
   end
 
+  def email_source_id
+    raise ActionController::ParameterMissing, 'contact email' unless @contact.email
+
+    @contact.email
+  end
+
+  def phone_source_id
+    raise ActionController::ParameterMissing, 'contact phone number' unless @contact.phone_number
+
+    @contact.phone_number
+  end
+
   def wa_source_id
-    return unless @contact.phone_number
+    raise ActionController::ParameterMissing, 'contact phone number' unless @contact.phone_number
 
     # whatsapp doesn't want the + in e164 format
     @contact.phone_number.delete('+').to_s
   end
 
   def twilio_source_id
-    return unless @contact.phone_number
+    raise ActionController::ParameterMissing, 'contact phone number' unless @contact.phone_number
 
     case @inbox.channel.medium
     when 'sms'
@@ -45,11 +58,11 @@ class ContactInboxBuilder
     end
   end
 
-  def create_contact_inbox(source_id)
+  def create_contact_inbox
-    ::ContactInbox.find_or_create_by!(
+    ::ContactInbox.create_with(hmac_verified: hmac_verified || false).find_or_create_by!(
       contact_id: @contact.id,
       inbox_id: @inbox.id,
-      source_id: source_id
+      source_id: @source_id
     )
   end
 end

app/builders/contact_inbox_with_contact_builder.rb

@@ -1,25 +1,47 @@
-class ContactBuilder
+# This Builder will create a contact and contact inbox with specified attributes.
-  pattr_initialize [:source_id!, :inbox!, :contact_attributes!, :hmac_verified]
+# If an existing identified contact exisits, it will be returned.
+# for contact inbox logic it uses the contact inbox builder
+
+class ContactInboxWithContactBuilder
+  pattr_initialize [:inbox!, :contact_attributes!, :source_id, :hmac_verified]
 
   def perform
-    contact_inbox = inbox.contact_inboxes.find_by(source_id: source_id)
+    find_or_create_contact_and_contact_inbox
-    return contact_inbox if contact_inbox
+  # in case of race conditions where contact is created by another thread
+  # we will try to find the contact and create a contact inbox
+  rescue ActiveRecord::RecordNotUnique
+    find_or_create_contact_and_contact_inbox
+  end
 
-    build_contact_inbox
+  def find_or_create_contact_and_contact_inbox
+    @contact_inbox = inbox.contact_inboxes.find_by(source_id: source_id) if source_id.present?
+    return @contact_inbox if @contact_inbox
+
+    ActiveRecord::Base.transaction(requires_new: true) do
+      build_contact_with_contact_inbox
+      update_contact_avatar(@contact) unless @contact.avatar.attached?
+      @contact_inbox
+    end
   end
 
   private
 
+  def build_contact_with_contact_inbox
+    @contact = find_contact || create_contact
+    @contact_inbox = create_contact_inbox
+  end
+
   def account
     @account ||= inbox.account
   end
 
-  def create_contact_inbox(contact)
+  def create_contact_inbox
-    ::ContactInbox.create_with(hmac_verified: hmac_verified || false).find_or_create_by!(
+    ContactInboxBuilder.new(
-      contact_id: contact.id,
+      contact: @contact,
-      inbox_id: inbox.id,
+      inbox: @inbox,
-      source_id: source_id
+      source_id: @source_id,
-    )
+      hmac_verified: hmac_verified
+    ).perform
   end
 
   def update_contact_avatar(contact)
@@ -61,16 +83,4 @@ class ContactBuilder
 
     account.contacts.find_by(phone_number: phone_number)
   end
-
-  def build_contact_inbox
-    ActiveRecord::Base.transaction do
-      contact = find_contact || create_contact
-      contact_inbox = create_contact_inbox(contact)
-      update_contact_avatar(contact)
-      contact_inbox
-    rescue StandardError => e
-      Rails.logger.error e
-      raise e
-    end
-  end
 end

app/builders/messages/facebook/message_builder.rb

@@ -22,10 +22,9 @@ class Messages::Facebook::MessageBuilder < Messages::Messenger::MessageBuilder
     return if @inbox.channel.reauthorization_required?
 
     ActiveRecord::Base.transaction do
-      build_contact
+      build_contact_inbox
       build_message
     end
-    ensure_contact_avatar
   rescue Koala::Facebook::AuthenticationError
     @inbox.channel.authorization_error!
   rescue StandardError => e
@@ -35,15 +34,12 @@ class Messages::Facebook::MessageBuilder < Messages::Messenger::MessageBuilder
 
   private
 
-  def contact
+  def build_contact_inbox
-    @contact ||= @inbox.contact_inboxes.find_by(source_id: @sender_id)&.contact
+    @contact_inbox = ::ContactInboxWithContactBuilder.new(
-  end
+      source_id: @sender_id,
-
+      inbox: @inbox,
-  def build_contact
+      contact_attributes: contact_params
-    return if contact.present?
+    ).perform
-
-    @contact = Contact.create!(contact_params.except(:remote_avatar_url))
-    @contact_inbox = ContactInbox.find_or_create_by!(contact: contact, inbox: @inbox, source_id: @sender_id)
   end
 
   def build_message
@@ -54,19 +50,11 @@ class Messages::Facebook::MessageBuilder < Messages::Messenger::MessageBuilder
     end
   end
 
-  def ensure_contact_avatar
-    return if contact_params[:remote_avatar_url].blank?
-    return if @contact.avatar.attached?
-
-    Avatar::AvatarFromUrlJob.perform_later(@contact, contact_params[:remote_avatar_url])
-  end
-
   def conversation
     @conversation ||= Conversation.find_by(conversation_params) || build_conversation
   end
 
   def build_conversation
-    @contact_inbox ||= contact.contact_inboxes.find_by!(source_id: @sender_id)
     Conversation.create!(conversation_params.merge(
                            contact_inbox_id: @contact_inbox.id
                          ))
@@ -94,7 +82,7 @@ class Messages::Facebook::MessageBuilder < Messages::Messenger::MessageBuilder
     {
       account_id: @inbox.account_id,
       inbox_id: @inbox.id,
-      contact_id: contact.id
+      contact_id: @contact_inbox.contact_id
     }
   end
 
@@ -105,7 +93,7 @@ class Messages::Facebook::MessageBuilder < Messages::Messenger::MessageBuilder
       message_type: @message_type,
       content: response.content,
       source_id: response.identifier,
-      sender: @outgoing_echo ? nil : contact
+      sender: @outgoing_echo ? nil : @contact_inbox.contact
     }
   end
 
@@ -113,7 +101,7 @@ class Messages::Facebook::MessageBuilder < Messages::Messenger::MessageBuilder
     {
       name: "#{result['first_name'] || 'John'} #{result['last_name'] || 'Doe'}",
       account_id: @inbox.account_id,
-      remote_avatar_url: result['profile_pic'] || ''
+      avatar_url: result['profile_pic']
     }
   end
 

app/builders/messages/instagram/message_builder.rb

@@ -72,6 +72,7 @@ class Messages::Instagram::MessageBuilder < Messages::Messenger::MessageBuilder
 
   def build_message
     return if @outgoing_echo && already_sent_from_chatwoot?
+    return if message_content.blank? && all_unsupported_files?
 
     @message = conversation.messages.create!(message_params)
 
@@ -117,6 +118,13 @@ class Messages::Instagram::MessageBuilder < Messages::Messenger::MessageBuilder
     cw_message.present?
   end
 
+  def all_unsupported_files?
+    return if attachments.empty?
+
+    attachments_type = attachments.pluck(:type).uniq.first
+    unsupported_file_type?(attachments_type)
+  end
+
   ### Sample response
   # {
   #   "object": "instagram",

app/builders/messages/messenger/message_builder.rb

@@ -2,7 +2,8 @@ class Messages::Messenger::MessageBuilder
   include ::FileTypeHelper
 
   def process_attachment(attachment)
-    return if attachment['type'].to_sym == :template
+    # This check handles very rare case if there are multiple files to attach with only one usupported file
+    return if unsupported_file_type?(attachment['type'])
 
     attachment_obj = @message.attachments.new(attachment_params(attachment).except(:remote_file_url))
     attachment_obj.save!
@@ -80,4 +81,10 @@ class Messages::Messenger::MessageBuilder
     ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception
     {}
   end
+
+  private
+
+  def unsupported_file_type?(attachment_type)
+    [:template, :unsupported_type].include? attachment_type.to_sym
+  end
 end

app/controllers/api/v1/accounts/contacts/contact_inboxes_controller.rb

@@ -2,8 +2,11 @@ class Api::V1::Accounts::Contacts::ContactInboxesController < Api::V1::Accounts:
   before_action :ensure_inbox, only: [:create]
 
   def create
-    source_id = params[:source_id] || SecureRandom.uuid
+    @contact_inbox = ContactInboxBuilder.new(
-    @contact_inbox = ContactInbox.create!(contact: @contact, inbox: @inbox, source_id: source_id)
+      contact: @contact,
+      inbox: @inbox,
+      source_id: params[:source_id]
+    ).perform
   end
 
   private

app/controllers/api/v1/accounts/contacts_controller.rb

@@ -134,8 +134,11 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
     return if params[:inbox_id].blank?
 
     inbox = Current.account.inboxes.find(params[:inbox_id])
-    source_id = params[:source_id] || SecureRandom.uuid
+    ContactInboxBuilder.new(
-    ContactInbox.create!(contact: @contact, inbox: inbox, source_id: source_id)
+      contact: @contact,
+      inbox: inbox,
+      source_id: params[:source_id]
+    ).perform
   end
 
   def permitted_params

app/controllers/api/v1/accounts/conversations_controller.rb

@@ -3,7 +3,7 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
   include DateRangeHelper
 
   before_action :conversation, except: [:index, :meta, :search, :create, :filter]
-  before_action :contact_inbox, only: [:create]
+  before_action :inbox, :contact, :contact_inbox, only: [:create]
 
   def index
     result = conversation_finder.perform
@@ -109,22 +109,35 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
     authorize @conversation.inbox, :show?
   end
 
+  def inbox
+    return if params[:inbox_id].blank?
+
+    @inbox = Current.account.inboxes.find(params[:inbox_id])
+    authorize @inbox, :show?
+  end
+
+  def contact
+    return if params[:contact_id].blank?
+
+    @contact = Current.account.contacts.find(params[:contact_id])
+  end
+
   def contact_inbox
     @contact_inbox = build_contact_inbox
 
+    # fallback for the old case where we do look up only using source id
+    # In future we need to change this and make sure we do look up on combination of inbox_id and source_id
+    # and deprecate the support of passing only source_id as the param
     @contact_inbox ||= ::ContactInbox.find_by!(source_id: params[:source_id])
     authorize @contact_inbox.inbox, :show?
   end
 
   def build_contact_inbox
-    return if params[:contact_id].blank? || params[:inbox_id].blank?
+    return if @inbox.blank? || @contact.blank?
-
-    inbox = Current.account.inboxes.find(params[:inbox_id])
-    authorize inbox, :show?
 
     ContactInboxBuilder.new(
-      contact_id: params[:contact_id],
+      contact: @contact,
-      inbox_id: inbox.id,
+      inbox: @inbox,
       source_id: params[:source_id]
     ).perform
   end

app/controllers/api/v1/widget/conversations_controller.rb

@@ -17,7 +17,8 @@ class Api::V1::Widget::ConversationsController < Api::V1::Widget::BaseController
     @contact = ContactIdentifyAction.new(
       contact: @contact,
       params: { email: contact_email, phone_number: contact_phone_number, name: contact_name },
-      retain_original_contact_name: true
+      retain_original_contact_name: true,
+      discard_invalid_attrs: true
     ).perform
   end
 

app/controllers/concerns/request_exception_handler.rb

@@ -13,6 +13,8 @@ module RequestExceptionHandler
     render_not_found_error('Resource could not be found')
   rescue Pundit::NotAuthorizedError
     render_unauthorized('You are not authorized to do this action')
+  rescue ActionController::ParameterMissing => e
+    render_could_not_create_error(e.message)
   ensure
     # to address the thread variable leak issues in Puma/Thin webserver
     Current.reset

app/controllers/platform/api/v1/accounts_controller.rb

@@ -3,16 +3,12 @@ class Platform::Api::V1::AccountsController < PlatformController
     @resource = Account.new(account_params)
     @resource.save!
     @platform_app.platform_app_permissibles.find_or_create_by(permissible: @resource)
-    render json: @resource
   end
 
-  def show
+  def show; end
-    render json: @resource
-  end
 
   def update
     @resource.update!(account_params)
-    render json: @resource
   end
 
   def destroy
@@ -27,6 +23,14 @@ class Platform::Api::V1::AccountsController < PlatformController
   end
 
   def account_params
-    params.permit(:name, :locale)
+    if permitted_params[:enabled_features]
+      return permitted_params.except(:enabled_features).merge(selected_feature_flags: permitted_params[:enabled_features].map(&:to_sym))
+    end
+
+    permitted_params
+  end
+
+  def permitted_params
+    params.permit(:name, :locale, enabled_features: [], limits: {})
   end
 end

app/controllers/public/api/v1/inboxes/contacts_controller.rb

@@ -4,7 +4,7 @@ class Public::Api::V1::Inboxes::ContactsController < Public::Api::V1::InboxesCon
 
   def create
     source_id = params[:source_id] || SecureRandom.uuid
-    @contact_inbox = ::ContactBuilder.new(
+    @contact_inbox = ::ContactInboxWithContactBuilder.new(
       source_id: source_id,
       inbox: @inbox_channel.inbox,
       contact_attributes: permitted_params.except(:identifier, :identifier_hash)

app/controllers/public/api/v1/portals/articles_controller.rb

@@ -1,7 +1,7 @@
 class Public::Api::V1::Portals::ArticlesController < PublicController
   before_action :ensure_custom_domain_request, only: [:show, :index]
   before_action :portal
-  before_action :set_category
+  before_action :set_category, except: [:index]
   before_action :set_article, only: [:show]
   layout 'portal'
 
@@ -26,7 +26,7 @@ class Public::Api::V1::Portals::ArticlesController < PublicController
   end
 
   def set_category
-    @category = @portal.categories.find_by!(slug: params[:category_slug])
+    @category = @portal.categories.find_by!(slug: params[:category_slug]) if params[:category_slug].present?
   end
 
   def portal

app/javascript/dashboard/assets/scss/widgets/_buttons.scss

@@ -113,9 +113,22 @@ $default-button-height: 4.0rem;
   }
 
   &.clear {
+    color: var(--w-700);
+
+    &.secondary {
+      color: var(--s-700)
+    }
+
+    &.success {
+      color: var(--g-700)
+    }
+
+    &.alert {
+      color: var(--r-700)
+    }
 
     &.warning {
-      color: var(--y-600);
+      color: var(--y-700)
     }
 
     &:hover {
@@ -146,6 +159,8 @@ $default-button-height: 4.0rem;
 
   &.small {
     height: var(--space-large);
+    padding-bottom: var(--space-smaller);
+    padding-top: var(--space-smaller);
   }
 
   &.large {

app/javascript/dashboard/assets/scss/widgets/_modal.scss

@@ -14,15 +14,9 @@
 }
 
 .modal--close {
-  border-radius: 50%;
-  color: $color-heading;
-  cursor: pointer;
-  font-size: $font-size-big;
-  line-height: $space-normal;
-  padding: $space-normal;
   position: absolute;
-  right: $space-micro;
+  right: $space-small;
-  top: $space-micro;
+  top: $space-small;
 
   &:hover {
     background: $color-background;

app/javascript/dashboard/components/Modal.vue

@@ -7,9 +7,13 @@
       @click="onBackDropClick"
     >
       <div :class="modalContainerClassName" @click.stop>
-        <button class="modal--close" @click="close">
+        <woot-button
-          <fluent-icon icon="dismiss" />
+          color-scheme="secondary"
-        </button>
+          icon="dismiss"
+          variant="clear"
+          class="modal--close"
+          @click="close"
+        />
         <slot />
       </div>
     </div>

app/javascript/dashboard/components/layout/Sidebar.vue

@@ -73,14 +73,14 @@ export default {
 
   computed: {
     ...mapGetters({
-      currentUser: 'getCurrentUser',
-      globalConfig: 'globalConfig/get',
-      isACustomBrandedInstance: 'globalConfig/isACustomBrandedInstance',
-      isOnChatwootCloud: 'globalConfig/isOnChatwootCloud',
-      inboxes: 'inboxes/getInboxes',
       accountId: 'getCurrentAccountId',
       currentRole: 'getCurrentRole',
+      currentUser: 'getCurrentUser',
+      globalConfig: 'globalConfig/get',
+      inboxes: 'inboxes/getInboxes',
+      isACustomBrandedInstance: 'globalConfig/isACustomBrandedInstance',
       isFeatureEnabledonAccount: 'accounts/isFeatureEnabledonAccount',
+      isOnChatwootCloud: 'globalConfig/isOnChatwootCloud',
       labels: 'labels/getLabelsOnSidebar',
       teams: 'teams/getMyTeams',
     }),

app/javascript/dashboard/components/layout/config/sidebarItems/settings.js

@@ -1,3 +1,4 @@
+import { FEATURE_FLAGS } from '../../../../featureFlags';
 import { frontendURL } from '../../../../helper/URLHelper';
 
 const settings = accountId => ({
@@ -38,12 +39,20 @@ const settings = accountId => ({
     'settings_teams_new',
   ],
   menuItems: [
+    {
+      icon: 'briefcase',
+      label: 'ACCOUNT_SETTINGS',
+      hasSubMenu: false,
+      toState: frontendURL(`accounts/${accountId}/settings/general`),
+      toStateName: 'general_settings_index',
+    },
     {
       icon: 'people',
       label: 'AGENTS',
       hasSubMenu: false,
       toState: frontendURL(`accounts/${accountId}/settings/agents/list`),
       toStateName: 'agent_list',
+      featureFlag: FEATURE_FLAGS.AGENT_MANAGEMENT,
     },
     {
       icon: 'people-team',
@@ -51,6 +60,7 @@ const settings = accountId => ({
       hasSubMenu: false,
       toState: frontendURL(`accounts/${accountId}/settings/teams/list`),
       toStateName: 'settings_teams_list',
+      featureFlag: FEATURE_FLAGS.TEAM_MANAGEMENT,
     },
     {
       icon: 'mail-inbox-all',
@@ -58,6 +68,7 @@ const settings = accountId => ({
       hasSubMenu: false,
       toState: frontendURL(`accounts/${accountId}/settings/inboxes/list`),
       toStateName: 'settings_inbox_list',
+      featureFlag: FEATURE_FLAGS.INBOX_MANAGEMENT,
     },
     {
       icon: 'tag',
@@ -65,6 +76,7 @@ const settings = accountId => ({
       hasSubMenu: false,
       toState: frontendURL(`accounts/${accountId}/settings/labels/list`),
       toStateName: 'labels_list',
+      featureFlag: FEATURE_FLAGS.LABELS,
     },
     {
       icon: 'code',
@@ -74,6 +86,7 @@ const settings = accountId => ({
         `accounts/${accountId}/settings/custom-attributes/list`
       ),
       toStateName: 'attributes_list',
+      featureFlag: FEATURE_FLAGS.CUSTOM_ATTRIBUTES,
     },
     {
       icon: 'automation',
@@ -82,6 +95,7 @@ const settings = accountId => ({
       hasSubMenu: false,
       toState: frontendURL(`accounts/${accountId}/settings/automation/list`),
       toStateName: 'automation_list',
+      featureFlag: FEATURE_FLAGS.AUTOMATIONS,
     },
     {
       icon: 'bot',
@@ -90,7 +104,7 @@ const settings = accountId => ({
       hasSubMenu: false,
       toState: frontendURL(`accounts/${accountId}/settings/agent-bots`),
       toStateName: 'agent_bots',
-      featureFlagKey: 'agent_bots',
+      featureFlag: FEATURE_FLAGS.AGENT_BOTS,
     },
     {
       icon: 'flash-settings',
@@ -99,7 +113,7 @@ const settings = accountId => ({
       toState: frontendURL(`accounts/${accountId}/settings/macros`),
       toStateName: 'macros_wrapper',
       beta: true,
-      featureFlagKey: 'macros',
+      featureFlag: FEATURE_FLAGS.MACROS,
     },
     {
       icon: 'chat-multiple',
@@ -109,6 +123,7 @@ const settings = accountId => ({
         `accounts/${accountId}/settings/canned-response/list`
       ),
       toStateName: 'canned_list',
+      featureFlag: FEATURE_FLAGS.CANNED_RESPONSES,
     },
     {
       icon: 'flash-on',
@@ -116,6 +131,7 @@ const settings = accountId => ({
       hasSubMenu: false,
       toState: frontendURL(`accounts/${accountId}/settings/integrations`),
       toStateName: 'settings_integrations',
+      featureFlag: FEATURE_FLAGS.INTEGRATIONS,
     },
     {
       icon: 'star-emphasis',
@@ -123,6 +139,7 @@ const settings = accountId => ({
       hasSubMenu: false,
       toState: frontendURL(`accounts/${accountId}/settings/applications`),
       toStateName: 'settings_applications',
+      featureFlag: FEATURE_FLAGS.INTEGRATIONS,
     },
     {
       icon: 'credit-card-person',
@@ -132,13 +149,6 @@ const settings = accountId => ({
       toStateName: 'billing_settings_index',
       showOnlyOnCloud: true,
     },
-    {
-      icon: 'settings',
-      label: 'ACCOUNT_SETTINGS',
-      hasSubMenu: false,
-      toState: frontendURL(`accounts/${accountId}/settings/general`),
-      toStateName: 'general_settings_index',
-    },
   ],
 });
 

app/javascript/dashboard/components/layout/sidebarComponents/Secondary.vue

@@ -20,6 +20,8 @@
 import { frontendURL } from '../../../helper/URLHelper';
 import SecondaryNavItem from './SecondaryNavItem.vue';
 import AccountContext from './AccountContext.vue';
+import { mapGetters } from 'vuex';
+import { FEATURE_FLAGS } from '../../../featureFlags';
 
 export default {
   components: {
@@ -61,6 +63,9 @@ export default {
     },
   },
   computed: {
+    ...mapGetters({
+      isFeatureEnabledonAccount: 'accounts/isFeatureEnabledonAccount',
+    }),
     hasSecondaryMenu() {
       return this.menuConfig.menuItems && this.menuConfig.menuItems.length;
     },
@@ -89,7 +94,7 @@ export default {
         icon: 'folder',
         label: 'INBOXES',
         hasSubMenu: true,
-        newLink: true,
+        newLink: this.showNewLink(FEATURE_FLAGS.INBOX_MANAGEMENT),
         newLinkTag: 'NEW_INBOX',
         key: 'inbox',
         toState: frontendURL(`accounts/${this.accountId}/settings/inboxes/new`),
@@ -117,7 +122,7 @@ export default {
         icon: 'number-symbol',
         label: 'LABELS',
         hasSubMenu: true,
-        newLink: true,
+        newLink: this.showNewLink(FEATURE_FLAGS.TEAM_MANAGEMENT),
         newLinkTag: 'NEW_LABEL',
         key: 'label',
         toState: frontendURL(`accounts/${this.accountId}/settings/labels`),
@@ -141,7 +146,7 @@ export default {
         label: 'TAGGED_WITH',
         hasSubMenu: true,
         key: 'label',
-        newLink: true,
+        newLink: this.showNewLink(FEATURE_FLAGS.TEAM_MANAGEMENT),
         newLinkTag: 'NEW_LABEL',
         toState: frontendURL(`accounts/${this.accountId}/settings/labels`),
         toStateName: 'labels_list',
@@ -163,7 +168,7 @@ export default {
         icon: 'people-team',
         label: 'TEAMS',
         hasSubMenu: true,
-        newLink: true,
+        newLink: this.showNewLink(FEATURE_FLAGS.TEAM_MANAGEMENT),
         newLinkTag: 'NEW_TEAM',
         key: 'team',
         toState: frontendURL(`accounts/${this.accountId}/settings/teams/new`),
@@ -238,6 +243,9 @@ export default {
     toggleAccountModal() {
       this.$emit('toggle-accounts');
     },
+    showNewLink(featureFlag) {
+      return this.isFeatureEnabledonAccount(this.accountId, featureFlag);
+    },
   },
 };
 </script>

app/javascript/dashboard/components/layout/sidebarComponents/SecondaryNavItem.vue

@@ -123,12 +123,12 @@ export default {
       return !!this.menuItem.children;
     },
     isMenuItemVisible() {
-      if (!this.menuItem.featureFlagKey) {
+      if (!this.menuItem.featureFlag) {
         return true;
       }
       return this.isFeatureEnabledonAccount(
         this.accountId,
-        this.menuItem.featureFlagKey
+        this.menuItem.featureFlag
       );
     },
     isInboxConversation() {
@@ -217,7 +217,7 @@ export default {
       }
     },
     showItem(item) {
-      return this.isAdmin && item.newLink !== undefined;
+      return this.isAdmin && !!item.newLink;
     },
     onClickOpen() {
       this.$emit('open');
@@ -321,7 +321,7 @@ export default {
 .beta {
   padding-right: var(--space-smaller) !important;
   padding-left: var(--space-smaller) !important;
-  margin-left: var(--space-half) !important;
+  margin-left: var(--space-smaller) !important;
   display: inline-block;
   font-size: var(--font-size-micro);
   font-weight: var(--font-weight-medium);

app/javascript/dashboard/components/widgets/AutomationActionInput.vue

@@ -1,8 +1,5 @@
 <template>
-  <div
+  <div class="filter" :class="actionInputStyles">
-    class="filter"
-    :class="{ error: v.action_params.$dirty && v.action_params.$error }"
-  >
     <div class="filter-inputs">
       <select
         v-model="action_name"
@@ -60,6 +57,7 @@
         </div>
       </div>
       <woot-button
+        v-if="!isMacro"
         icon="dismiss"
         variant="clear"
         color-scheme="secondary"
@@ -120,6 +118,10 @@ export default {
       type: String,
       default: '',
     },
+    isMacro: {
+      type: Boolean,
+      default: false,
+    },
   },
   computed: {
     action_name: {
@@ -146,6 +148,12 @@ export default {
       return this.actionTypes.find(action => action.key === this.action_name)
         .inputType;
     },
+    actionInputStyles() {
+      return {
+        error: this.v.action_params.$dirty && this.v.action_params.$error,
+        'is-a-macro': this.isMacro,
+      };
+    },
   },
   methods: {
     removeAction() {
@@ -165,6 +173,18 @@ export default {
   border: 1px solid var(--color-border);
   border-radius: var(--border-radius-medium);
   margin-bottom: var(--space-small);
+
+  &.is-a-macro {
+    margin-bottom: 0;
+    background: var(--white);
+    padding: var(--space-zero);
+    border: unset;
+    border-radius: unset;
+  }
+}
+
+.no-margin-bottom {
+  margin-bottom: 0;
 }
 
 .filter.error {

app/javascript/dashboard/components/widgets/WootWriter/ReplyBottomPanel.vue

@@ -11,7 +11,6 @@
         size="small"
         @click="toggleEmojiPicker"
       />
-      <!-- ensure the same validations for attachment types are implemented in  backend models as well -->
       <file-upload
         ref="upload"
         v-tooltip.top-end="$t('CONVERSATION.REPLYBOX.TIP_ATTACH_ICON')"
@@ -47,6 +46,16 @@
         :title="$t('CONVERSATION.REPLYBOX.TIP_AUDIORECORDER_ICON')"
         @click="toggleAudioRecorder"
       />
+      <woot-button
+        v-if="showEditorToggle"
+        v-tooltip.top-end="$t('CONVERSATION.REPLYBOX.TIP_FORMAT_ICON')"
+        icon="quote"
+        emoji="🖊️"
+        color-scheme="secondary"
+        variant="smooth"
+        size="small"
+        @click="$emit('toggle-editor')"
+      />
       <woot-button
         v-if="showAudioPlayStopButton"
         :icon="audioRecorderPlayStopIcon"
@@ -110,13 +119,15 @@ import { hasPressedAltAndAKey } from 'shared/helpers/KeyboardHelpers';
 import eventListenerMixins from 'shared/mixins/eventListenerMixins';
 import uiSettingsMixin from 'dashboard/mixins/uiSettings';
 import inboxMixin from 'shared/mixins/inboxMixin';
-
+import { FEATURE_FLAGS } from 'dashboard/featureFlags';
 import {
   ALLOWED_FILE_TYPES,
   ALLOWED_FILE_TYPES_FOR_TWILIO_WHATSAPP,
 } from 'shared/constants/messages';
 
 import { REPLY_EDITOR_MODES } from './constants';
+import { mapGetters } from 'vuex';
+
 export default {
   name: 'ReplyBottomPanel',
   components: { FileUpload },
@@ -182,7 +193,7 @@ export default {
       type: Boolean,
       default: false,
     },
-    isFormatMode: {
+    showEditorToggle: {
       type: Boolean,
       default: false,
     },
@@ -200,6 +211,10 @@ export default {
     },
   },
   computed: {
+    ...mapGetters({
+      accountId: 'getCurrentAccountId',
+      isFeatureEnabledonAccount: 'accounts/isFeatureEnabledonAccount',
+    }),
     isNote() {
       return this.mode === REPLY_EDITOR_MODES.NOTE;
     },
@@ -217,7 +232,12 @@ export default {
       return this.showFileUpload || this.isNote;
     },
     showAudioRecorderButton() {
-      return this.showAudioRecorder;
+      return (
+        this.isFeatureEnabledonAccount(
+          this.accountId,
+          FEATURE_FLAGS.VOICE_RECORDER
+        ) && this.showAudioRecorder
+      );
     },
     showAudioPlayStopButton() {
       return this.showAudioRecorder && this.isRecordingAudio;

app/javascript/dashboard/components/widgets/conversation/Message.vue

@@ -420,6 +420,8 @@ export default {
 <style lang="scss">
 .wrap {
   > .bubble {
+    min-width: 128px;
+
     &.is-image,
     &.is-video {
       padding: 0;

app/javascript/dashboard/components/widgets/conversation/MessagesView.vue

@@ -434,7 +434,7 @@ export default {
 
       &::before {
         transform: rotate(0deg);
-        left: var(--space-half);
+        left: var(--space-smaller);
         bottom: var(--space-minus-slab);
       }
     }

app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue

@@ -109,10 +109,11 @@
       :recording-audio-state="recordingAudioState"
       :is-recording-audio="isRecordingAudio"
       :is-on-private-note="isOnPrivateNote"
-      :is-format-mode="showRichContentEditor"
+      :show-editor-toggle="isAPIInbox && !isOnPrivateNote"
       :enable-multiple-file-upload="enableMultipleFileUpload"
       :has-whatsapp-templates="hasWhatsappTemplates"
       @selectWhatsappTemplate="openWhatsappTemplateModal"
+      @toggle-editor="toggleRichContentEditor"
     />
     <whatsapp-templates
       :inbox-id="inbox.id"
@@ -230,6 +231,13 @@ export default {
         return true;
       }
 
+      if (this.isAPIInbox) {
+        const {
+          display_rich_content_editor: displayRichContentEditor = false,
+        } = this.uiSettings;
+        return displayRichContentEditor;
+      }
+
       return false;
     },
     assignedAgent: {
@@ -365,7 +373,7 @@ export default {
       );
     },
     isRichEditorEnabled() {
-      return this.isAWebWidgetInbox || this.isAnEmailChannel || this.isAPIInbox;
+      return this.isAWebWidgetInbox || this.isAnEmailChannel;
     },
     showAudioRecorder() {
       return !this.isOnPrivateNote && this.showFileUpload;
@@ -511,6 +519,11 @@ export default {
     document.removeEventListener('keydown', this.handleKeyEvents);
   },
   methods: {
+    toggleRichContentEditor() {
+      this.updateUISettings({
+        display_rich_content_editor: !this.showRichContentEditor,
+      });
+    },
     getSavedDraftMessages() {
       return LocalStorage.get(LOCAL_STORAGE_KEYS.DRAFT_MESSAGES) || {};
     },
@@ -970,7 +983,7 @@ export default {
 
   &::before {
     transform: rotate(0deg);
-    left: var(--space-half);
+    left: var(--space-smaller);
     bottom: var(--space-minus-slab);
   }
 }

app/javascript/dashboard/components/widgets/conversation/contextMenu/Index.vue

@@ -17,7 +17,10 @@
         @click="snoozeConversation(option.snoozedUntil)"
       />
     </menu-item-with-submenu>
-    <menu-item-with-submenu :option="labelMenuConfig">
+    <menu-item-with-submenu
+      :option="labelMenuConfig"
+      :sub-menu-available="!!labels.length"
+    >
       <template>
         <menu-item
           v-for="label in labels"
@@ -28,7 +31,10 @@
         />
       </template>
     </menu-item-with-submenu>
-    <menu-item-with-submenu :option="agentMenuConfig">
+    <menu-item-with-submenu
+      :option="agentMenuConfig"
+      :sub-menu-available="!!assignableAgents.length"
+    >
       <agent-loading-placeholder v-if="assignableAgentsUiFlags.isFetching" />
       <template v-else>
         <menu-item
@@ -40,7 +46,10 @@
         />
       </template>
     </menu-item-with-submenu>
-    <menu-item-with-submenu :option="teamMenuConfig">
+    <menu-item-with-submenu
+      :option="teamMenuConfig"
+      :sub-menu-available="!!teams.length"
+    >
       <menu-item
         v-for="team in teams"
         :key="team.id"

app/javascript/dashboard/components/widgets/conversation/contextMenu/menuItem.vue

@@ -18,7 +18,7 @@
       size="20px"
       class="agent-thumbnail"
     />
-    <p class="menu-label truncate-text">{{ option.label }}</p>
+    <p class="menu-label text-truncate">{{ option.label }}</p>
   </div>
 </template>
 
@@ -50,7 +50,6 @@ export default {
   padding: var(--space-smaller);
   border-radius: var(--border-radius-small);
   overflow: hidden;
-
   .menu-label {
     margin: 0;
     font-size: var(--font-size-mini);

app/javascript/dashboard/components/widgets/conversation/contextMenu/menuItemWithSubmenu.vue

@@ -1,11 +1,14 @@
 <template>
-  <div class="menu-with-submenu flex-between">
+  <div
+    class="menu-with-submenu flex-between"
+    :class="{ disabled: !subMenuAvailable }"
+  >
     <div class="menu-left">
       <fluent-icon :icon="option.icon" size="14" class="menu-icon" />
       <p class="menu-label">{{ option.label }}</p>
     </div>
     <fluent-icon icon="chevron-right" size="12" />
-    <div class="submenu">
+    <div v-if="subMenuAvailable" class="submenu">
       <slot />
     </div>
   </div>
@@ -18,6 +21,10 @@ export default {
       type: Object,
       default: () => {},
     },
+    subMenuAvailable: {
+      type: Boolean,
+      default: true,
+    },
   },
 };
 </script>
@@ -55,6 +62,11 @@ export default {
     left: 100%;
     top: 0;
     display: none;
+    min-height: min-content;
+    max-height: var(--space-giga);
+    overflow-y: auto;
+    // Need this because Firefox adds a horizontal scrollbar, if a text is truncated inside.
+    overflow-x: hidden;
   }
 
   &:hover {
@@ -73,5 +85,10 @@ export default {
       clip-path: polygon(100% 0, 0% 0%, 100% 100%);
     }
   }
+
+  &.disabled {
+    opacity: 50%;
+    cursor: not-allowed;
+  }
 }
 </style>

app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/Index.vue

@@ -181,7 +181,7 @@ export default {
   color: var(--y-700);
   font-size: var(--font-size-mini);
   margin-top: var(--space-small);
-  padding: var(--space-half) var(--space-one);
+  padding: var(--space-smaller) var(--space-small);
 }
 
 .popover-animation-enter-active,

app/javascript/dashboard/featureFlags.js

@@ -0,0 +1,13 @@
+export const FEATURE_FLAGS = {
+  AGENT_BOTS: 'agent_bots',
+  AGENT_MANAGEMENT: 'agent_management',
+  AUTOMATIONS: 'automations',
+  CANNED_RESPONSES: 'canned_responses',
+  CUSTOM_ATTRIBUTES: 'custom_attributes',
+  INBOX_MANAGEMENT: 'inbox_management',
+  INTEGRATIONS: 'integrations',
+  LABELS: 'labels',
+  MACROS: 'macros',
+  TEAM_MANAGEMENT: 'team_management',
+  VOICE_RECORDER: 'voice_recorder',
+};

app/javascript/dashboard/helper/actionCable.js

@@ -25,6 +25,7 @@ class ActionCableConnector extends BaseActionCableConnector {
       'notification.created': this.onNotificationCreated,
       'first.reply.created': this.onFirstReplyCreated,
       'conversation.read': this.onConversationRead,
+      'conversation.updated': this.onConversationUpdated,
     };
   }
 
@@ -85,6 +86,11 @@ class ActionCableConnector extends BaseActionCableConnector {
     this.fetchConversationStats();
   };
 
+  onConversationUpdated = data => {
+    this.app.$store.dispatch('updateConversation', data);
+    this.fetchConversationStats();
+  };
+
   onTypingOn = ({ conversation, user }) => {
     const conversationId = conversation.id;
 

app/javascript/dashboard/helper/specs/macrosFixtures.js

@@ -0,0 +1,71 @@
+export const teams = [
+  {
+    id: 1,
+    name: '⚙️ sales team',
+    description: 'This is our internal sales team',
+    allow_auto_assign: true,
+    account_id: 1,
+    is_member: true,
+  },
+  {
+    id: 2,
+    name: '🤷‍♂️ fayaz',
+    description: 'Test',
+    allow_auto_assign: true,
+    account_id: 1,
+    is_member: true,
+  },
+  {
+    id: 3,
+    name: '🇮🇳 apac sales',
+    description: 'Sales team for France Territory',
+    allow_auto_assign: true,
+    account_id: 1,
+    is_member: true,
+  },
+];
+
+export const labels = [
+  {
+    id: 6,
+    title: 'sales',
+    description: 'sales team',
+    color: '#8EA20F',
+    show_on_sidebar: true,
+  },
+  {
+    id: 2,
+    title: 'billing',
+    description: 'billing',
+    color: '#4077DA',
+    show_on_sidebar: true,
+  },
+  {
+    id: 1,
+    title: 'snoozed',
+    description: 'Items marked for later',
+    color: '#D12F42',
+    show_on_sidebar: true,
+  },
+  {
+    id: 5,
+    title: 'mobile-app',
+    description: 'tech team',
+    color: '#2DB1CC',
+    show_on_sidebar: true,
+  },
+  {
+    id: 14,
+    title: 'human-resources-department-with-long-title',
+    description: 'Test',
+    color: '#FF6E09',
+    show_on_sidebar: true,
+  },
+  {
+    id: 22,
+    title: 'priority',
+    description: 'For important sales leads',
+    color: '#7E7CED',
+    show_on_sidebar: true,
+  },
+];

app/javascript/dashboard/helper/specs/macrosHelper.spec.js

@@ -0,0 +1,17 @@
+import { emptyMacro } from '../../routes/dashboard/settings/macros/macroHelper';
+
+describe('#emptyMacro', () => {
+  const defaultMacro = {
+    name: '',
+    actions: [
+      {
+        action_name: 'assign_team',
+        action_params: [],
+      },
+    ],
+    visibility: 'global',
+  };
+  it('returns the default macro', () => {
+    expect(emptyMacro).toEqual(defaultMacro);
+  });
+});

app/javascript/dashboard/i18n/locale/ar/agentBots.json

@@ -0,0 +1,5 @@
+{
+  "AGENT_BOTS": {
+    "HEADER": "Bots"
+  }
+}

app/javascript/dashboard/i18n/locale/ar/bulkActions.json

@@ -2,9 +2,11 @@
   "BULK_ACTION": {
     "CONVERSATIONS_SELECTED": "%{conversationCount} المحادثات المحددة",
     "AGENT_SELECT_LABEL": "اختر وكيل",
-    "ASSIGN_CONFIRMATION_LABEL": "هل أنت متأكد من أنك تريد تعيين %{conversationCount} %{conversationLabel} إلى",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure to assign %{conversationCount} %{conversationLabel} to",
+    "UNASSIGN_CONFIRMATION_LABEL": "Are you sure to unassign %{conversationCount} %{conversationLabel}?",
     "GO_BACK_LABEL": "العودة للخلف",
     "ASSIGN_LABEL": "تكليف",
+    "YES": "نعم",
     "ASSIGN_AGENT_TOOLTIP": "إسناد وكيل",
     "ASSIGN_SUCCESFUL": "تم تعيين المحادثات بنجاح",
     "ASSIGN_FAILED": "فشل في تعيين المحادثات، الرجاء المحاولة مرة أخرى",

app/javascript/dashboard/i18n/locale/ar/helpCenter.json

@@ -306,7 +306,7 @@
     "PUBLISH_ARTICLE": {
       "API": {
         "ERROR": "حدث خطأ أثناء نشر المقالة",
-        "SUCCESS": "تم نشر المقالة بنجاح"
+        "SUCCESS": "Article published successfully"
       }
     },
     "ARCHIVE_ARTICLE": {

app/javascript/dashboard/i18n/locale/ar/inboxMgmt.json

@@ -239,7 +239,9 @@
         },
         "API_CALLBACK": {
           "TITLE": "عنوان Callback URL",
-          "SUBTITLE": "يجب عليك تكوين URL webhook في بوابة مطور فيسبوك مع عنوان URL المذكور هنا."
+          "SUBTITLE": "You have to configure the webhook URL and the verification token in the Facebook Developer portal with the values shown below.",
+          "WEBHOOK_URL": "رابط Webhook",
+          "WEBHOOK_VERIFICATION_TOKEN": "Webhook Verification Token"
         },
         "SUBMIT_BUTTON": "إنشاء قناة واتساب",
         "API": {
@@ -357,7 +359,7 @@
     },
     "FINISH": {
       "TITLE": "أصبحت قناة التواصل جاهزة الآن!",
-      "MESSAGE": "يمكنك الآن التواصل مع عملائك من خلال قناتك الجديدة ",
+      "MESSAGE": "يمكنك الآن التواصل مع عملائك من خلال قناتك الجديدة",
       "BUTTON_TEXT": "خذني إلى هناك",
       "MORE_SETTINGS": "المزيد من الإعدادات",
       "WEBSITE_SUCCESS": "لقد انتهيت بنجاح من إنشاء قناة دردشة مباشرة لموقعك. انسخ الرمز الموضح أدناه وقم بإضافته إلى موقع الويب الخاص بك. في المرة القادمة التي يستخدم فيها العميل الدردشة المباشرة، ستظهر المحادثة تلقائياً على صندوق الوارد الخاص بك."

app/javascript/dashboard/i18n/locale/ar/macros.json

@@ -0,0 +1,5 @@
+{
+  "MACROS": {
+    "HEADER": "Macros"
+  }
+}

app/javascript/dashboard/i18n/locale/ar/settings.json

@@ -179,6 +179,7 @@
     "CONTACTS": "جهات الاتصال",
     "HOME": "الرئيسية",
     "AGENTS": "موظف الدعم",
+    "AGENT_BOTS": "Bots",
     "INBOXES": "قنوات التواصل",
     "NOTIFICATIONS": "الإشعارات",
     "CANNED_RESPONSES": "الردود السريعة",
@@ -189,6 +190,7 @@
     "LABELS": "الوسوم",
     "CUSTOM_ATTRIBUTES": "سمات مخصصة",
     "AUTOMATION": "الأتمتة",
+    "MACROS": "Macros",
     "TEAMS": "الفرق",
     "BILLING": "الفواتير",
     "CUSTOM_VIEWS_FOLDER": "المجلدات",

app/javascript/dashboard/i18n/locale/bg/agentBots.json

@@ -0,0 +1,5 @@
+{
+  "AGENT_BOTS": {
+    "HEADER": "Bots"
+  }
+}

app/javascript/dashboard/i18n/locale/bg/bulkActions.json

@@ -2,9 +2,11 @@
   "BULK_ACTION": {
     "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
     "AGENT_SELECT_LABEL": "Select Agent",
-    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure to assign %{conversationCount} %{conversationLabel} to",
+    "UNASSIGN_CONFIRMATION_LABEL": "Are you sure to unassign %{conversationCount} %{conversationLabel}?",
     "GO_BACK_LABEL": "Go back",
     "ASSIGN_LABEL": "Assign",
+    "YES": "Yes",
     "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
     "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
     "ASSIGN_FAILED": "Failed to assign conversations, please try again",

app/javascript/dashboard/i18n/locale/bg/inboxMgmt.json

@@ -239,7 +239,9 @@
         },
         "API_CALLBACK": {
           "TITLE": "Callback URL",
-          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+          "SUBTITLE": "You have to configure the webhook URL and the verification token in the Facebook Developer portal with the values shown below.",
+          "WEBHOOK_URL": "Webhook URL",
+          "WEBHOOK_VERIFICATION_TOKEN": "Webhook Verification Token"
         },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
@@ -357,7 +359,7 @@
     },
     "FINISH": {
       "TITLE": "Your Inbox is ready!",
-      "MESSAGE": "You can now engage with your customers through your new Channel. Happy supporting ",
+      "MESSAGE": "You can now engage with your customers through your new Channel. Happy supporting",
       "BUTTON_TEXT": "Take me there",
       "MORE_SETTINGS": "More settings",
       "WEBSITE_SUCCESS": "You have successfully finished creating a website channel. Copy the code shown below and paste it on your website. Next time a customer use the live chat, the conversation will automatically appear on your inbox."

app/javascript/dashboard/i18n/locale/bg/macros.json

@@ -0,0 +1,5 @@
+{
+  "MACROS": {
+    "HEADER": "Macros"
+  }
+}

app/javascript/dashboard/i18n/locale/bg/settings.json

@@ -179,6 +179,7 @@
     "CONTACTS": "Контакти",
     "HOME": "Home",
     "AGENTS": "Агенти",
+    "AGENT_BOTS": "Bots",
     "INBOXES": "Inboxes",
     "NOTIFICATIONS": "Notifications",
     "CANNED_RESPONSES": "Готови отговори",
@@ -189,6 +190,7 @@
     "LABELS": "Labels",
     "CUSTOM_ATTRIBUTES": "Персонализирани атрибути",
     "AUTOMATION": "Автоматизация",
+    "MACROS": "Macros",
     "TEAMS": "Teams",
     "BILLING": "Billing",
     "CUSTOM_VIEWS_FOLDER": "Folders",

app/javascript/dashboard/i18n/locale/ca/agentBots.json

@@ -0,0 +1,5 @@
+{
+  "AGENT_BOTS": {
+    "HEADER": "Bots"
+  }
+}

app/javascript/dashboard/i18n/locale/ca/bulkActions.json

@@ -2,9 +2,11 @@
   "BULK_ACTION": {
     "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
     "AGENT_SELECT_LABEL": "Seleccionar Agent",
-    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure to assign %{conversationCount} %{conversationLabel} to",
+    "UNASSIGN_CONFIRMATION_LABEL": "Are you sure to unassign %{conversationCount} %{conversationLabel}?",
     "GO_BACK_LABEL": "Go back",
     "ASSIGN_LABEL": "Assignar",
+    "YES": "Si",
     "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
     "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
     "ASSIGN_FAILED": "Failed to assign conversations, please try again",

app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json

@@ -239,7 +239,9 @@
         },
         "API_CALLBACK": {
           "TITLE": "Callback URL",
-          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+          "SUBTITLE": "You have to configure the webhook URL and the verification token in the Facebook Developer portal with the values shown below.",
+          "WEBHOOK_URL": "URL del webhook",
+          "WEBHOOK_VERIFICATION_TOKEN": "Webhook Verification Token"
         },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
@@ -357,7 +359,7 @@
     },
     "FINISH": {
       "TITLE": "La vostra safata d'entrada està a punt!",
-      "MESSAGE": "Ja podeu interactuar amb els vostres clients a través del vostre canal nou. Feliç suport ",
+      "MESSAGE": "Ja podeu interactuar amb els vostres clients a través del vostre canal nou. Feliç suport",
       "BUTTON_TEXT": "Porta'm allà",
       "MORE_SETTINGS": "More settings",
       "WEBSITE_SUCCESS": "Heu finalitzat amb èxit la creació d'un canal web. Copieu el codi que es mostra a continuació i enganxeu-lo al lloc web. La propera vegada que un client utilitzi el xat en directe, la conversa apareixerà automàticament a la safata d'entrada."

app/javascript/dashboard/i18n/locale/ca/macros.json

@@ -0,0 +1,5 @@
+{
+  "MACROS": {
+    "HEADER": "Macros"
+  }
+}

app/javascript/dashboard/i18n/locale/ca/settings.json

@@ -179,6 +179,7 @@
     "CONTACTS": "Contactes",
     "HOME": "Inici",
     "AGENTS": "Agents",
+    "AGENT_BOTS": "Bots",
     "INBOXES": "Safates d'entrada",
     "NOTIFICATIONS": "Notificacions",
     "CANNED_RESPONSES": "Respostes predeterminades",
@@ -189,6 +190,7 @@
     "LABELS": "Etiquetes",
     "CUSTOM_ATTRIBUTES": "Atributs personalitzats",
     "AUTOMATION": "Automation",
+    "MACROS": "Macros",
     "TEAMS": "Equips",
     "BILLING": "Billing",
     "CUSTOM_VIEWS_FOLDER": "Folders",

app/javascript/dashboard/i18n/locale/cs/agentBots.json

@@ -0,0 +1,5 @@
+{
+  "AGENT_BOTS": {
+    "HEADER": "Bots"
+  }
+}

app/javascript/dashboard/i18n/locale/cs/bulkActions.json

@@ -2,9 +2,11 @@
   "BULK_ACTION": {
     "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
     "AGENT_SELECT_LABEL": "Vybrat agenta",
-    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure to assign %{conversationCount} %{conversationLabel} to",
+    "UNASSIGN_CONFIRMATION_LABEL": "Are you sure to unassign %{conversationCount} %{conversationLabel}?",
     "GO_BACK_LABEL": "Go back",
     "ASSIGN_LABEL": "Přiřadit",
+    "YES": "Ano",
     "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
     "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
     "ASSIGN_FAILED": "Failed to assign conversations, please try again",

app/javascript/dashboard/i18n/locale/cs/inboxMgmt.json

@@ -239,7 +239,9 @@
         },
         "API_CALLBACK": {
           "TITLE": "Callback URL",
-          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+          "SUBTITLE": "You have to configure the webhook URL and the verification token in the Facebook Developer portal with the values shown below.",
+          "WEBHOOK_URL": "URL webového háčku",
+          "WEBHOOK_VERIFICATION_TOKEN": "Webhook Verification Token"
         },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
@@ -357,7 +359,7 @@
     },
     "FINISH": {
       "TITLE": "Vaše doručená pošta je připravena!",
-      "MESSAGE": "Nyní se můžete spojit se svými zákazníky prostřednictvím nového kanálu. Šťastná podpora ",
+      "MESSAGE": "You can now engage with your customers through your new Channel. Happy supporting",
       "BUTTON_TEXT": "Vezmi mě tam",
       "MORE_SETTINGS": "More settings",
       "WEBSITE_SUCCESS": "Úspěšně jste dokončili vytvoření webového kanálu. Zkopírujte kód zobrazený níže a vložte jej na vaše webové stránky. Když zákazník příště použije živý chat, konverzace se automaticky objeví ve vaší doručené poště."

app/javascript/dashboard/i18n/locale/cs/macros.json

@@ -0,0 +1,5 @@
+{
+  "MACROS": {
+    "HEADER": "Macros"
+  }
+}

app/javascript/dashboard/i18n/locale/cs/settings.json

@@ -179,6 +179,7 @@
     "CONTACTS": "Kontakty",
     "HOME": "Domů",
     "AGENTS": "Agenti",
+    "AGENT_BOTS": "Bots",
     "INBOXES": "Schránky",
     "NOTIFICATIONS": "Oznámení",
     "CANNED_RESPONSES": "Konzervované odpovědi",
@@ -189,6 +190,7 @@
     "LABELS": "Štítky",
     "CUSTOM_ATTRIBUTES": "Vlastní atributy",
     "AUTOMATION": "Automation",
+    "MACROS": "Macros",
     "TEAMS": "Týmy",
     "BILLING": "Billing",
     "CUSTOM_VIEWS_FOLDER": "Folders",

app/javascript/dashboard/i18n/locale/da/agentBots.json

@@ -0,0 +1,5 @@
+{
+  "AGENT_BOTS": {
+    "HEADER": "Bots"
+  }
+}

app/javascript/dashboard/i18n/locale/da/bulkActions.json

@@ -2,9 +2,11 @@
   "BULK_ACTION": {
     "CONVERSATIONS_SELECTED": "%{conversationCount} samtaler valgt",
     "AGENT_SELECT_LABEL": "Vælg Agent",
-    "ASSIGN_CONFIRMATION_LABEL": "Er du sikker på, at du vil tildele %{conversationCount} %{conversationLabel} til",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure to assign %{conversationCount} %{conversationLabel} to",
+    "UNASSIGN_CONFIRMATION_LABEL": "Are you sure to unassign %{conversationCount} %{conversationLabel}?",
     "GO_BACK_LABEL": "Gå tilbage",
     "ASSIGN_LABEL": "Tildel",
+    "YES": "Ja",
     "ASSIGN_AGENT_TOOLTIP": "Tildel Agent",
     "ASSIGN_SUCCESFUL": "Samtaler tildelt",
     "ASSIGN_FAILED": "Mislykkedes at tildele samtaler, prøv igen",

app/javascript/dashboard/i18n/locale/da/helpCenter.json

@@ -306,7 +306,7 @@
     "PUBLISH_ARTICLE": {
       "API": {
         "ERROR": "Fejl under publicering af artikel",
-        "SUCCESS": "Artikel publiceret med succes"
+        "SUCCESS": "Article published successfully"
       }
     },
     "ARCHIVE_ARTICLE": {

app/javascript/dashboard/i18n/locale/da/inboxMgmt.json

@@ -239,7 +239,9 @@
         },
         "API_CALLBACK": {
           "TITLE": "Callback URL",
-          "SUBTITLE": "Du skal konfigurere webhook URL i facebook udvikler portal med den URL, der er nævnt her."
+          "SUBTITLE": "You have to configure the webhook URL and the verification token in the Facebook Developer portal with the values shown below.",
+          "WEBHOOK_URL": "Webhook URL",
+          "WEBHOOK_VERIFICATION_TOKEN": "Webhook Verification Token"
         },
         "SUBMIT_BUTTON": "Opret WhatsApp Kanal",
         "API": {
@@ -357,7 +359,7 @@
     },
     "FINISH": {
       "TITLE": "Din indbakke er klar!",
-      "MESSAGE": "Du kan nu engagere dig med dine kunder gennem din nye kanal. Glædelig supportering ",
+      "MESSAGE": "Du kan nu engagere dig med dine kunder gennem din nye kanal. Glædelig supportering",
       "BUTTON_TEXT": "Tag mig med dertil",
       "MORE_SETTINGS": "Flere indstillinger",
       "WEBSITE_SUCCESS": "Du er færdig med at oprette en hjemmeside kanal. Kopier koden vist nedenfor og indsæt den på din hjemmeside. Næste gang en kunde bruger live chat, vil samtalen automatisk vises i din indbakke."

app/javascript/dashboard/i18n/locale/da/macros.json

@@ -0,0 +1,5 @@
+{
+  "MACROS": {
+    "HEADER": "Macros"
+  }
+}

app/javascript/dashboard/i18n/locale/da/settings.json

@@ -179,6 +179,7 @@
     "CONTACTS": "Kontakter",
     "HOME": "Hjem",
     "AGENTS": "Agenter",
+    "AGENT_BOTS": "Bots",
     "INBOXES": "Indbakker",
     "NOTIFICATIONS": "Notifikationer",
     "CANNED_RESPONSES": "Standardsvar Svar",
@@ -189,6 +190,7 @@
     "LABELS": "Etiketter",
     "CUSTOM_ATTRIBUTES": "Brugerdefinerede Egenskaber",
     "AUTOMATION": "Automatisering",
+    "MACROS": "Macros",
     "TEAMS": "Teams",
     "BILLING": "Fakturering",
     "CUSTOM_VIEWS_FOLDER": "Mapper",

app/javascript/dashboard/i18n/locale/de/agentBots.json

@@ -0,0 +1,5 @@
+{
+  "AGENT_BOTS": {
+    "HEADER": "Bots"
+  }
+}

app/javascript/dashboard/i18n/locale/de/bulkActions.json

@@ -2,9 +2,11 @@
   "BULK_ACTION": {
     "CONVERSATIONS_SELECTED": "%{conversationCount} Konversationen ausgewählt",
     "AGENT_SELECT_LABEL": "Agent auswählen",
-    "ASSIGN_CONFIRMATION_LABEL": "Sind Sie sicher, dass Sie %{conversationCount} %{conversationLabel} zuweisen möchten",
+    "ASSIGN_CONFIRMATION_LABEL": "Sind Sie sicher, %{conversationCount} %{conversationLabel} zuzuweisen",
+    "UNASSIGN_CONFIRMATION_LABEL": "Möchten Sie die Zuweisung von %{conversationCount} %{conversationLabel} wirklich aufheben?",
     "GO_BACK_LABEL": "Zurück",
     "ASSIGN_LABEL": "Zuordnen",
+    "YES": "Ja",
     "ASSIGN_AGENT_TOOLTIP": "Agent zuweisen",
     "ASSIGN_SUCCESFUL": "Konversationen erfolgreich zugewiesen",
     "ASSIGN_FAILED": "Konversationen konnten nicht zugewiesen werden. Bitte versuchen Sie es erneut",

app/javascript/dashboard/i18n/locale/de/inboxMgmt.json

@@ -239,7 +239,9 @@
         },
         "API_CALLBACK": {
           "TITLE": "Callback URL",
-          "SUBTITLE": "Sie müssen die Webhook-URL im Facebook-Entwicklerportal mit der hier genannten URL konfigurieren."
+          "SUBTITLE": "Sie müssen die Webhook-URL und das Verifizierungstoken im Facebook-Entwicklerportal mit den unten gezeigten Werten konfigurieren.",
+          "WEBHOOK_URL": "Webhook-URL",
+          "WEBHOOK_VERIFICATION_TOKEN": "Webhook-Verifizierungstoken"
         },
         "SUBMIT_BUTTON": "WhatsApp-Kanal erstellen",
         "API": {
@@ -357,7 +359,7 @@
     },
     "FINISH": {
       "TITLE": "Ihr Posteingang ist fertig!",
-      "MESSAGE": "Sie können jetzt über Ihren neuen Kanal mit Ihren Kunden in Kontakt treten. Viel Spaß beim Unterstützen",
+      "MESSAGE": "Sie können jetzt über Ihren neuen Kanal mit Ihren Kunden in Kontakt treten. Fröhliches Unterstützen",
       "BUTTON_TEXT": "Bring mich dahin",
       "MORE_SETTINGS": "Weitere Einstellungen",
       "WEBSITE_SUCCESS": "Sie haben die Erstellung eines Website-Kanals erfolgreich abgeschlossen. Kopieren Sie den unten gezeigten Code und fügen Sie ihn in Ihre Website ein. Wenn ein Kunde das nächste Mal den Live-Chat verwendet, wird die Konversation automatisch in Ihrem Posteingang angezeigt."

app/javascript/dashboard/i18n/locale/de/macros.json

@@ -0,0 +1,5 @@
+{
+  "MACROS": {
+    "HEADER": "Makros"
+  }
+}

app/javascript/dashboard/i18n/locale/de/settings.json

@@ -179,6 +179,7 @@
     "CONTACTS": "Kontakte",
     "HOME": "Hauptseite",
     "AGENTS": "Agenten",
+    "AGENT_BOTS": "Bots",
     "INBOXES": "Posteingänge",
     "NOTIFICATIONS": "Push-Benachrichtigungen",
     "CANNED_RESPONSES": "Vorgefertigte Antworten",
@@ -189,6 +190,7 @@
     "LABELS": "Labels",
     "CUSTOM_ATTRIBUTES": "Benutzerdefinierte Attribute",
     "AUTOMATION": "Automatisierung",
+    "MACROS": "Makros",
     "TEAMS": "Teams",
     "BILLING": "Rechnungen",
     "CUSTOM_VIEWS_FOLDER": "Ordner",

app/javascript/dashboard/i18n/locale/el/agentBots.json

@@ -0,0 +1,5 @@
+{
+  "AGENT_BOTS": {
+    "HEADER": "Bots"
+  }
+}

app/javascript/dashboard/i18n/locale/el/bulkActions.json

@@ -3,8 +3,10 @@
     "CONVERSATIONS_SELECTED": "%{conversationCount} σινομιλίες επιλέχθηκαν",
     "AGENT_SELECT_LABEL": "Επιλογή πράκτορα",
     "ASSIGN_CONFIRMATION_LABEL": "Είσαστε σίγουροι ότι θέλετε να αντιστοιχίσετε %{conversationCount} %{conversationLabel} στον",
+    "UNASSIGN_CONFIRMATION_LABEL": "Είσαστε σίγουροι ότι θέλετε να αφαιρέσετε την αντιστοίχιση %{conversationCount} %{conversationLabel} στον;",
     "GO_BACK_LABEL": "Πίσω",
     "ASSIGN_LABEL": "Αντιστοίχιση",
+    "YES": "Ναι",
     "ASSIGN_AGENT_TOOLTIP": "Ανάθεση σε πράκτορα",
     "ASSIGN_SUCCESFUL": "Οι σινομιλίες αντιστοιχήθηκαν επιτυχώς",
     "ASSIGN_FAILED": "Αποτυχία στην αντιστοίχιση σινομιλιών, παρακαλώ δοκιμάστε αργότερα",

app/javascript/dashboard/i18n/locale/el/contact.json

@@ -152,8 +152,8 @@
     },
     "DELETE_AVATAR": {
       "API": {
-        "SUCCESS_MESSAGE": "Contact avatar deleted successfully",
+        "SUCCESS_MESSAGE": "Το avatar της επαφής διαγράφηκε επιτυχώς",
-        "ERROR_MESSAGE": "Could not delete the contact avatar. Please try again later."
+        "ERROR_MESSAGE": "Δεν ήταν δυνατή η διαγραφή του avatar της επαφής. Παρακαλώ προσπαθήστε ξανά αργότερα."
       }
     },
     "SUCCESS_MESSAGE": "Η επαφή αποθηκεύτηκε με επιτυχία",

app/javascript/dashboard/i18n/locale/el/contactFilters.json

@@ -39,7 +39,7 @@
             "CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
             "CREATED_AT": "Δημιουργήθηκε στις",
             "LAST_ACTIVITY": "Τελευταία Δραστηριότητα",
-            "REFERER_LINK": "Referrer link"
+            "REFERER_LINK": "Σύνδεσμος αναφοράς"
         },
         "GROUPS": {
             "STANDARD_FILTERS": "Τυπικά Φίλτρα",

app/javascript/dashboard/i18n/locale/el/conversation.json

@@ -2,8 +2,8 @@
   "CONVERSATION": {
     "SELECT_A_CONVERSATION": "Παρακαλώ επιλέξτε συζήτηση από το αριστερό τμήμα",
     "CSAT_REPLY_MESSAGE": "Παρακαλώ αξιολογήστε τη συνομιλία",
-    "404": "Sorry, we cannot find the conversation. Please try again",
+    "404": "Λυπούμαστε, δεν μπορούμε να βρούμε την συνομιλία. Παρακαλώ προσπαθήστε ξανά",
-    "SWITCH_VIEW_LAYOUT": "Switch the layout",
+    "SWITCH_VIEW_LAYOUT": "Εναλλαγή διάταξης",
     "DASHBOARD_APP_TAB_MESSAGES": "Μηνύματα",
     "UNVERIFIED_SESSION": "Η ταυτότητα αυτού του χρήστη δεν επαληθεύεται",
     "NO_MESSAGE_1": "Ωχ ωχ! Φαίνεται ότι δεν υπάρχουν μηνύματα από τους πελάτες στα εισερχόμενά σας.",
@@ -63,30 +63,30 @@
     },
     "CARD_CONTEXT_MENU": {
       "PENDING": "Σήμανση ως εκκρεμής",
-      "RESOLVED": "Mark as resolved",
+      "RESOLVED": "Σήμανση ως επιλυμένου",
       "REOPEN": "Άνοιγμα συνομιλίας",
       "SNOOZE": {
-        "TITLE": "Snooze",
+        "TITLE": "Αναβολή",
         "NEXT_REPLY": "Μέχρι την επόμενη απάντηση",
         "TOMORROW": "Μέχρι αύριο",
         "NEXT_WEEK": "Έως την επόμενη εβδομάδα"
       },
-      "ASSIGN_AGENT": "Assign agent",
+      "ASSIGN_AGENT": "Ανάθεση σε πράκτορα",
-      "ASSIGN_LABEL": "Assign label",
+      "ASSIGN_LABEL": "Εκχώρηση ετικέτας",
-      "AGENTS_LOADING": "Loading agents...",
+      "AGENTS_LOADING": "Φόρτωση πρακτόρων...",
-      "ASSIGN_TEAM": "Assign team",
+      "ASSIGN_TEAM": "Ανάθεση ομάδας",
       "API": {
         "AGENT_ASSIGNMENT": {
-          "SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
+          "SUCCESFUL": "Η συνομιλία με αριθμό %{conversationId} ανατέθηκε στον \"%{agentName}\"",
-          "FAILED": "Couldn't assign agent. Please try again."
+          "FAILED": "Αδυναμία αντιστοίχισης σε πράκτορα. Παρακαλώ δοκιμάστε ξανά."
         },
         "LABEL_ASSIGNMENT": {
-          "SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
+          "SUCCESFUL": "Εκχώρηση ετικέτας #%{labelName} στην συνομιλία με αριθμό %{conversationId}",
-          "FAILED": "Couldn't assign label. Please try again."
+          "FAILED": "Αποτυχία στην εκχώρηση ετικέτας, παρακαλώ δοκιμάστε αργότερα."
         },
         "TEAM_ASSIGNMENT": {
-          "SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
+          "SUCCESFUL": "Η συνομιλία με αριθμό %{conversationId} ανατέθηκε στην ομάδα \"%{team}\"",
-          "FAILED": "Couldn't assign team. Please try again."
+          "FAILED": "Αδυναμία αντιστοίχισης ομάδας. Παρακαλώ δοκιμάστε ξανά."
         }
       }
     },
@@ -131,13 +131,13 @@
     },
     "VISIBLE_TO_AGENTS": "Ιδιωτική Σημείωση: Ορατή μόνο σε σας και την ομάδα σας",
     "CHANGE_STATUS": "Η κατάσταση της συνομιλίας άλλαξε",
-    "CHANGE_STATUS_FAILED": "Conversation status change failed",
+    "CHANGE_STATUS_FAILED": "Η αλλαγή κατάστασης συνομιλίας απέτυχε",
     "CHANGE_AGENT": "Η εκπροσώπηση για την συνομιλία άλλαξε",
-    "CHANGE_AGENT_FAILED": "Assignee change failed",
+    "CHANGE_AGENT_FAILED": "Η αλλαγή της ανάθεσης απέτυχε",
-    "ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
+    "ASSIGN_LABEL_SUCCESFUL": "Επιτυχής εκχώρηση ετικέτας",
-    "ASSIGN_LABEL_FAILED": "Label assignment failed",
+    "ASSIGN_LABEL_FAILED": "Η εκχώρηση ετικέτας απέτυχε",
     "CHANGE_TEAM": "Η ομάδα συνομιλίας άλλαξε",
-    "FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
+    "FILE_SIZE_LIMIT": "Το αρχείο υπερβαίνει το όριο συνημμένου {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE}",
     "MESSAGE_ERROR": "Δεν είναι δυνατή η αποστολή του μηνύματος, παρακαλώ προσπαθήστε ξανά αργότερα",
     "SENT_BY": "Αποστολή από:",
     "BOT": "Bot",
@@ -151,7 +151,7 @@
     "CONTEXT_MENU": {
       "COPY": "Αντιγραφή",
       "DELETE": "Διαγραφή",
-      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
+      "CREATE_A_CANNED_RESPONSE": "Προσθήκη στις έτοιμες απαντήσεις"
     }
   },
   "EMAIL_TRANSCRIPT": {

app/javascript/dashboard/i18n/locale/el/helpCenter.json

@@ -1,409 +1,409 @@
 {
   "HELP_CENTER": {
     "HEADER": {
-      "FILTER": "Filter by",
+      "FILTER": "Φιλτράρισμα κατά",
-      "SORT": "Sort by",
+      "SORT": "Ταξινόμηση κατά",
       "SETTINGS_BUTTON": "Ρυθμίσεις",
-      "NEW_BUTTON": "New Article",
+      "NEW_BUTTON": "Νέο Άρθρο",
       "DROPDOWN_OPTIONS": {
-        "PUBLISHED": "Published",
+        "PUBLISHED": "Δημοσιευμένο",
-        "DRAFT": "Draft",
+        "DRAFT": "Πρόχειρο",
-        "ARCHIVED": "Archived"
+        "ARCHIVED": "Αρχειοθετημένο"
       },
       "TITLES": {
-        "ALL_ARTICLES": "All Articles",
+        "ALL_ARTICLES": "Όλα Τα Άρθρα",
-        "MINE": "My Articles",
+        "MINE": "Τα Άρθρα Μου",
-        "DRAFT": "Draft Articles",
+        "DRAFT": "Πρόχειρα Άρθρα",
-        "ARCHIVED": "Archived Articles"
+        "ARCHIVED": "Αρχειοθετημένα Άρθρα"
       }
     },
     "EDIT_HEADER": {
-      "ALL_ARTICLES": "All Articles",
+      "ALL_ARTICLES": "Όλα Τα Άρθρα",
-      "PUBLISH_BUTTON": "Publish",
+      "PUBLISH_BUTTON": "Δημοσιευμένο",
-      "MOVE_TO_ARCHIVE_BUTTON": "Move to archived",
+      "MOVE_TO_ARCHIVE_BUTTON": "Μετακίνηση στα αρχειοθετημένα",
-      "PREVIEW": "Preview",
+      "PREVIEW": "Προεπισκόπηση",
-      "ADD_TRANSLATION": "Add translation",
+      "ADD_TRANSLATION": "Προσθήκη μετάφρασης",
-      "OPEN_SIDEBAR": "Open sidebar",
+      "OPEN_SIDEBAR": "Άνοιγμα πλευρικής μπάρας",
-      "CLOSE_SIDEBAR": "Close sidebar",
+      "CLOSE_SIDEBAR": "Κλείσιμο πλευρικής μπάρας",
-      "SAVING": "Saving...",
+      "SAVING": "Αποθηκεύεται...",
-      "SAVED": "Saved"
+      "SAVED": "Αποθηκεύτηκε"
     },
     "ARTICLE_SETTINGS": {
-      "TITLE": "Article Settings",
+      "TITLE": "Ρυθμίσεις Άρθρου",
       "FORM": {
         "CATEGORY": {
           "LABEL": "Κατηγορία",
-          "TITLE": "Select category",
+          "TITLE": "Επιλογή κατηγορίας",
-          "PLACEHOLDER": "Select category",
+          "PLACEHOLDER": "Επιλογή κατηγορίας",
-          "NO_RESULT": "No category found",
+          "NO_RESULT": "Δεν βρέθηκε καμία κατηγορία",
-          "SEARCH_PLACEHOLDER": "Search category"
+          "SEARCH_PLACEHOLDER": "Αναζήτηση κατηγορίας"
         },
         "AUTHOR": {
-          "LABEL": "Author",
+          "LABEL": "Συγγραφέας",
-          "TITLE": "Select author",
+          "TITLE": "Επιλογή συγγραφέα",
-          "PLACEHOLDER": "Select author",
+          "PLACEHOLDER": "Επιλογή συγγραφέα",
-          "NO_RESULT": "No authors found",
+          "NO_RESULT": "Δεν βρέθηκαν συγγραφείς",
-          "SEARCH_PLACEHOLDER": "Search author"
+          "SEARCH_PLACEHOLDER": "Αναζήτηση συγγραφέα"
         },
         "META_TITLE": {
-          "LABEL": "Meta title",
+          "LABEL": "Μετα-τίτλος",
-          "PLACEHOLDER": "Add a meta title"
+          "PLACEHOLDER": "Προσθήκη meta Τίτλου"
         },
         "META_DESCRIPTION": {
-          "LABEL": "Meta description",
+          "LABEL": "Meta περιγραφή",
-          "PLACEHOLDER": "Add your meta description for better SEO results..."
+          "PLACEHOLDER": "Προσθέστε τη meta περιγραφή σας για καλύτερα αποτελέσματα SEO..."
         },
         "META_TAGS": {
           "LABEL": "Meta tags",
-          "PLACEHOLDER": "Add meta tags separated by comma..."
+          "PLACEHOLDER": "Προσθήκη μετα-ετικετών διαχωρισμένων με κόμμα..."
         }
       },
       "BUTTONS": {
-        "ARCHIVE": "Archive article",
+        "ARCHIVE": "Αρχειοθέτηση άρθρου",
-        "DELETE": "Delete article"
+        "DELETE": "Διαγραφή άρθρου"
       }
     },
     "PORTAL": {
-      "HEADER": "Portals",
+      "HEADER": "Πύλες",
-      "DEFAULT": "Default",
+      "DEFAULT": "Προεπιλογή",
-      "NEW_BUTTON": "New Portal",
+      "NEW_BUTTON": "Νέα Πύλη",
       "ACTIVE_BADGE": "ενεργή",
-      "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "CHOOSE_LOCALE_LABEL": "Επιλέξτε μια γλώσσα",
-      "LOADING_MESSAGE": "Loading portals...",
+      "LOADING_MESSAGE": "Φόρτωση πυλών...",
-      "ARTICLES_LABEL": "articles",
+      "ARTICLES_LABEL": "άρθρα",
-      "NO_PORTALS_MESSAGE": "There are no available portals",
+      "NO_PORTALS_MESSAGE": "Δεν υπάρχουν διαθέσιμες πύλες",
-      "ADD_NEW_LOCALE": "Add a new locale",
+      "ADD_NEW_LOCALE": "Προσθέστε μια νέα γλώσσα",
       "POPOVER": {
-        "TITLE": "Portals",
+        "TITLE": "Πύλες",
-        "PORTAL_SETTINGS": "Portal settings",
+        "PORTAL_SETTINGS": "Ρυθμίσεις πύλης",
-        "SUBTITLE": "You have multiple portals and can have different locales for each portal.",
+        "SUBTITLE": "Έχετε πολλαπλές πύλες με διαφορετικές γλώσσες για κάθε πύλη.",
         "CANCEL_BUTTON_LABEL": "Άκυρο",
-        "CHOOSE_LOCALE_BUTTON": "Choose Locale"
+        "CHOOSE_LOCALE_BUTTON": "Επιλέξτε γλώσσα"
       },
       "PORTAL_SETTINGS": {
         "LIST_ITEM": {
           "HEADER": {
-            "COUNT_LABEL": "articles",
+            "COUNT_LABEL": "άρθρα",
-            "ADD": "Add locale",
+            "ADD": "Προσθήκη γλώσσας",
-            "VISIT": "Visit site",
+            "VISIT": "Επίσκεψη site",
             "SETTINGS": "Ρυθμίσεις",
             "DELETE": "Διαγραφή"
           },
           "PORTAL_CONFIG": {
-            "TITLE": "Portal Configurations",
+            "TITLE": "Ρυθμίσεις Πύλης",
             "ITEMS": {
               "NAME": "Όνομα",
-              "DOMAIN": "Custom domain",
+              "DOMAIN": "Προσαρμοσμένο Domain",
               "SLUG": "Slug",
-              "TITLE": "Portal title",
+              "TITLE": "Τίτλος πύλης",
-              "THEME": "Theme color",
+              "THEME": "Χρώμα θέματος",
-              "SUB_TEXT": "Portal sub text"
+              "SUB_TEXT": "Υποκείμενο πύλης"
             }
           },
           "AVAILABLE_LOCALES": {
-            "TITLE": "Available locales",
+            "TITLE": "Διαθέσιμες γλώσσες",
             "TABLE": {
-              "NAME": "Locale name",
+              "NAME": "Όνομα γλώσσας",
-              "CODE": "Locale code",
+              "CODE": "Κωδικός γλώσσας",
-              "ARTICLE_COUNT": "No. of articles",
+              "ARTICLE_COUNT": "Αριθμός άρθρων",
-              "CATEGORIES": "No. of categories",
+              "CATEGORIES": "Αριθμός κατηγοριών",
-              "SWAP": "Swap",
+              "SWAP": "Εναλλαγή",
               "DELETE": "Διαγραφή",
-              "DEFAULT_LOCALE": "Default"
+              "DEFAULT_LOCALE": "Προεπιλογή"
             }
           }
         },
         "DELETE_PORTAL": {
-          "TITLE": "Delete portal",
+          "TITLE": "Διαγραφή πύλης",
-          "MESSAGE": "Are you sure you want to delete this portal",
+          "MESSAGE": "Είστε βέβαιοι ότι θέλετε να διαγράψετε αυτήν την πύλη",
-          "YES": "Yes, delete portal",
+          "YES": "Ναι, διαγραφή πύλης",
-          "NO": "No, keep portal",
+          "NO": "Όχι, διατήρηση πύλης",
           "API": {
-            "DELETE_SUCCESS": "Portal deleted successfully",
+            "DELETE_SUCCESS": "Η πύλη διαγράφηκε επιτυχώς",
-            "DELETE_ERROR": "Error while deleting portal"
+            "DELETE_ERROR": "Σφάλμα κατά τη διαγραφή της πύλης"
           }
         }
       },
       "EDIT": {
-        "HEADER_TEXT": "Edit portal",
+        "HEADER_TEXT": "Επεξεργασία πύλης",
         "TABS": {
           "BASIC_SETTINGS": {
-            "TITLE": "Basic information"
+            "TITLE": "Βασικές πληροφορίες"
           },
           "CUSTOMIZATION_SETTINGS": {
-            "TITLE": "Portal customization"
+            "TITLE": "Προσαρμογή πύλης"
           },
           "CATEGORY_SETTINGS": {
-            "TITLE": "Categories"
+            "TITLE": "Κατηγορίες"
           },
           "LOCALE_SETTINGS": {
-            "TITLE": "Locales"
+            "TITLE": "Γλώσσες"
           }
         },
         "CATEGORIES": {
-          "TITLE": "Categories in",
+          "TITLE": "Κατηγορίες στο",
-          "NEW_CATEGORY": "New category",
+          "NEW_CATEGORY": "Νέα κατηγορία",
           "TABLE": {
             "NAME": "Όνομα",
             "DESCRIPTION": "Περιγραφή",
-            "LOCALE": "Locale",
+            "LOCALE": "Γλώσσα",
-            "ARTICLE_COUNT": "No. of articles",
+            "ARTICLE_COUNT": "Αριθμός άρθρων",
             "ACTION_BUTTON": {
-              "EDIT": "Edit category",
+              "EDIT": "Επεξεργασία κατηγορίας",
-              "DELETE": "Delete category"
+              "DELETE": "Διαγραφή κατηγορίας"
             },
-            "EMPTY_TEXT": "No categories found"
+            "EMPTY_TEXT": "Δεν βρέθηκαν κατηγορίες"
           }
         },
         "EDIT_BASIC_INFO": {
-          "BUTTON_TEXT": "Update basic settings"
+          "BUTTON_TEXT": "Ενημέρωση βασικών ρυθμίσεων"
         }
       },
       "ADD": {
         "CREATE_FLOW": [
           {
-            "title": "Help center information",
+            "title": "Πληροφορίες κέντρου βοήθειας",
             "route": "new_portal_information",
-            "body": "Basic information about portal",
+            "body": "Βασικές πληροφορίες σχετικά με την πύλη",
-            "CREATE_BASIC_SETTING_BUTTON": "Create portal basic settings"
+            "CREATE_BASIC_SETTING_BUTTON": "Δημιουργία βασικών ρυθμίσεων πύλης"
           },
           {
-            "title": "Help center customization",
+            "title": "Προσαρμογή του κέντρου βοήθειας",
             "route": "portal_customization",
-            "body": "Customize portal",
+            "body": "Προσαρμογή πύλης",
-            "UPDATE_PORTAL_BUTTON": "Update portal settings"
+            "UPDATE_PORTAL_BUTTON": "Ενημέρωση ρυθμίσεων πύλης"
           },
           {
-            "title": "Voila! 🎉",
+            "title": "Έξοχα! 🎉",
             "route": "portal_finish",
-            "body": "You're all set!",
+            "body": "Είναι όλα έτοιμα!",
             "FINISH": "Τέλος"
           }
         ],
         "CREATE_FLOW_PAGE": {
           "BACK_BUTTON": "Πίσω",
           "BASIC_SETTINGS_PAGE": {
-            "HEADER": "Create Portal",
+            "HEADER": "Δημιουργία Πύλης",
-            "TITLE": "Help center information",
+            "TITLE": "Πληροφορίες κέντρου βοήθειας",
-            "CREATE_BASIC_SETTING_BUTTON": "Create portal basic settings"
+            "CREATE_BASIC_SETTING_BUTTON": "Δημιουργία βασικών ρυθμίσεων πύλης"
           },
           "CUSTOMIZATION_PAGE": {
-            "HEADER": "Portal customisation",
+            "HEADER": "Προσαρμογή πύλης",
-            "TITLE": "Help center customization",
+            "TITLE": "Προσαρμογή του κέντρου βοήθειας",
-            "UPDATE_PORTAL_BUTTON": "Update portal settings"
+            "UPDATE_PORTAL_BUTTON": "Ενημέρωση ρυθμίσεων πύλης"
           },
           "FINISH_PAGE": {
-            "TITLE": "Voila!🎉 You're all set up!",
+            "TITLE": "Έξοχα!🎉 Έχετε ρυθμιστεί!",
-            "MESSAGE": "You can now see this created portal on your all portals page.",
+            "MESSAGE": "Τώρα μπορείτε να δείτε την πύλη που δημιουργήθηκε στη σελίδα με όλες τις πύλες.",
-            "FINISH": "Go to all portals page"
+            "FINISH": "Μετάβαση στις πύλες"
           }
         },
         "LOGO": {
-          "LABEL": "Logo",
+          "LABEL": "Λογότυπο",
-          "UPLOAD_BUTTON": "Upload logo",
+          "UPLOAD_BUTTON": "Μεταφόρτωση λογότυπου",
-          "HELP_TEXT": "This logo will be displayed on the portal header."
+          "HELP_TEXT": "Το λογότυπο θα εμφανιστεί στην κεφαλίδα της πύλης."
         },
         "NAME": {
           "LABEL": "Όνομα",
-          "PLACEHOLDER": "Portal name",
+          "PLACEHOLDER": "Όνομα πύλης",
-          "HELP_TEXT": "The name will be used in the public facing portal internally.",
+          "HELP_TEXT": "Το όνομα θα χρησιμοποιηθεί στο κοινό που βλέπει την πύλη εσωτερικά.",
           "ERROR": "Απαιτείται όνομα"
         },
         "SLUG": {
           "LABEL": "Slug",
-          "PLACEHOLDER": "Portal slug for urls",
+          "PLACEHOLDER": "Slug Πύλης για τα urls",
-          "ERROR": "Slug is required"
+          "ERROR": "Το Slug είναι απαραίτητο"
         },
         "DOMAIN": {
-          "LABEL": "Custom Domain",
+          "LABEL": "Προσαρμοσμένο Domain",
-          "PLACEHOLDER": "Portal custom domain",
+          "PLACEHOLDER": "Προσαρμοσμένος τομέας πύλης",
-          "HELP_TEXT": "Add only If you want to use a custom domain for your portals.",
+          "HELP_TEXT": "Προσθήκη μόνο Αν θέλετε να χρησιμοποιήσετε ένα προσαρμοσμένο τομέα για τις πύλες σας. (Automatic Translation).",
-          "ERROR": "Custom Domain is required"
+          "ERROR": "Ο Προσαρμοσμένος Τομέας απαιτείται"
         },
         "HOME_PAGE_LINK": {
-          "LABEL": "Home Page Link",
+          "LABEL": "Σύνδεσμος Αρχικής Σελίδας",
-          "PLACEHOLDER": "Portal home page link",
+          "PLACEHOLDER": "Σύνδεσμος αρχικής σελίδας πύλης",
-          "HELP_TEXT": "The link used to return from the portal to the home page.",
+          "HELP_TEXT": "Ο σύνδεσμος που χρησιμοποιείται για την επιστροφή από την πύλη στην αρχική σελίδα.",
-          "ERROR": "Home Page Link is required"
+          "ERROR": "Ο σύνδεσμος αρχικής σελίδας απαιτείται"
         },
         "THEME_COLOR": {
-          "LABEL": "Portal theme color",
+          "LABEL": "Χρώμα θέματος πύλης",
-          "HELP_TEXT": "This color will show as the theme color for the portal."
+          "HELP_TEXT": "Αυτό το χρώμα θα εμφανίζεται ως το χρώμα θέματος της πύλης. "
         },
         "PAGE_TITLE": {
-          "LABEL": "Page Title",
+          "LABEL": "Τίτλος Σελίδας",
-          "PLACEHOLDER": "Portal page title",
+          "PLACEHOLDER": "Τίτλος σελίδας πύλης",
-          "HELP_TEXT": "The page title will be used in the public facing portal.",
+          "HELP_TEXT": "Ο τίτλος της σελίδας θα χρησιμοποιηθεί στην πύλη που βλέπει το κοινό.",
-          "ERROR": "Page title is required"
+          "ERROR": "Ο τίτλος είναι απαραίτητος"
         },
         "HEADER_TEXT": {
-          "LABEL": "Header Text",
+          "LABEL": "Κείμενο Κεφαλίδας",
-          "PLACEHOLDER": "Portal header text",
+          "PLACEHOLDER": "Κείμενο κεφαλίδας πύλης",
-          "HELP_TEXT": "The Portal header text will be used in the public facing portal.",
+          "HELP_TEXT": "Το κείμενο κεφαλίδας πύλης θα χρησιμοποιηθεί στο κοινό που βλέπει πύλη.",
-          "ERROR": "Portal header text is required"
+          "ERROR": "Απαιτείται κείμενο κεφαλίδας πύλης"
         },
         "API": {
-          "SUCCESS_MESSAGE_FOR_BASIC": "Portal created successfully.",
+          "SUCCESS_MESSAGE_FOR_BASIC": "Ο φάκελος δημιουργήθηκε με επιτυχία.",
-          "ERROR_MESSAGE_FOR_BASIC": "Couldn't create the portal. Try again.",
+          "ERROR_MESSAGE_FOR_BASIC": "Δεν ήταν δυνατή η δημιουργία της πύλης. Δοκιμάστε ξανά.",
-          "SUCCESS_MESSAGE_FOR_UPDATE": "Portal updated successfully.",
+          "SUCCESS_MESSAGE_FOR_UPDATE": "Η πύλη ενημερώθηκε με επιτυχία.",
-          "ERROR_MESSAGE_FOR_UPDATE": "Couldn't update the portal. Try again."
+          "ERROR_MESSAGE_FOR_UPDATE": "Δεν ήταν δυνατή η ενημέρωση της πύλης. Δοκιμάστε ξανά."
         }
       },
       "ADD_LOCALE": {
-        "TITLE": "Add a new locale",
+        "TITLE": "Προσθέστε μια νέα γλώσσα",
-        "SUB_TITLE": "This adds a new locale to your available translation list.",
+        "SUB_TITLE": "Προσθέτει μια νέα γλώσσα στη διαθέσιμη λίστα μεταφράσεών σας.",
-        "PORTAL": "Portal",
+        "PORTAL": "Πύλη",
         "LOCALE": {
-          "LABEL": "Locale",
+          "LABEL": "Γλώσσα",
-          "PLACEHOLDER": "Choose a locale",
+          "PLACEHOLDER": "Επιλέξτε μια γλώσσα",
-          "ERROR": "Locale is required"
+          "ERROR": "Η γλώσσα απαιτείται"
         },
         "BUTTONS": {
-          "CREATE": "Create locale",
+          "CREATE": "Δημιουργία γλώσσας",
           "CANCEL": "Άκυρο"
         },
         "API": {
-          "SUCCESS_MESSAGE": "Locale added successfully",
+          "SUCCESS_MESSAGE": "Η γλώσσα προστέθηκε επιτυχώς",
-          "ERROR_MESSAGE": "Unable to add locale. Try again."
+          "ERROR_MESSAGE": "Δεν είναι δυνατή η προσθήκη γλώσσας. Δοκιμάστε ξανά."
         }
       },
       "CHANGE_DEFAULT_LOCALE": {
         "API": {
-          "SUCCESS_MESSAGE": "Default locale updated successfully",
+          "SUCCESS_MESSAGE": "Η προεπιλεγμένη γλώσσα ενημερώθηκε επιτυχώς",
-          "ERROR_MESSAGE": "Unable to update default locale. Try again."
+          "ERROR_MESSAGE": "Δεν είναι δυνατή η ενημέρωση της προεπιλεγμένης γλώσσας. Δοκιμάστε ξανά."
         }
       },
       "DELETE_LOCALE": {
         "API": {
-          "SUCCESS_MESSAGE": "Locale removed from portal successfully",
+          "SUCCESS_MESSAGE": "Η γλώσσα αφαιρέθηκε επιτυχώς από την πύλη",
-          "ERROR_MESSAGE": "Unable to remove locale from portal. Try again."
+          "ERROR_MESSAGE": "Δεν είναι δυνατή η αφαίρεση γλώσσας από την πύλη. Δοκιμάστε ξανά."
         }
       }
     },
     "TABLE": {
-      "LOADING_MESSAGE": "Loading articles...",
+      "LOADING_MESSAGE": "Φόρτωση άρθρων...",
-      "404": "No articles matches your search 🔍",
+      "404": "Δεν υπάρχουν άρθρα που να ταιριάζουν στην αναζήτησή σας 🔍",
-      "NO_ARTICLES": "There are no available articles",
+      "NO_ARTICLES": "Δεν υπάρχουν διαθέσιμα άρθρα",
       "HEADERS": {
         "TITLE": "Τίτλος",
         "CATEGORY": "Κατηγορία",
-        "READ_COUNT": "Read count",
+        "READ_COUNT": "Πλήθος ανάγνωσεων",
         "STATUS": "Κατάσταση",
-        "LAST_EDITED": "Last edited"
+        "LAST_EDITED": "Τελευταία επεξεργασία"
       },
       "COLUMNS": {
-        "BY": "by"
+        "BY": "από"
       }
     },
     "EDIT_ARTICLE": {
-      "LOADING": "Loading article...",
+      "LOADING": "Φόρτωση άρθρου...",
-      "TITLE_PLACEHOLDER": "Article title goes here",
+      "TITLE_PLACEHOLDER": "Ο τίτλος του άρθρου εμφανίζεται εδώ",
-      "CONTENT_PLACEHOLDER": "Write your article here",
+      "CONTENT_PLACEHOLDER": "Γράψτε το άρθρο σας εδώ",
       "API": {
-        "ERROR": "Error while saving article"
+        "ERROR": "Σφάλμα κατά την αποθήκευση άρθρου"
       }
     },
     "PUBLISH_ARTICLE": {
       "API": {
-        "ERROR": "Error while publishing article",
+        "ERROR": "Σφάλμα κατά τη δημοσίευση του άρθρου",
-        "SUCCESS": "Article published successfully"
+        "SUCCESS": "Το Άρθρο δημοσιεύθηκε με επιτυχία"
       }
     },
     "ARCHIVE_ARTICLE": {
       "API": {
-        "ERROR": "Error while archiving article",
+        "ERROR": "Σφάλμα κατά την αρχειοθέτηση άρθρου",
-        "SUCCESS": "Article archived successfully"
+        "SUCCESS": "Το άρθρο αρχειοθετήθηκε επιτυχώς"
       }
     },
     "DELETE_ARTICLE": {
       "MODAL": {
         "CONFIRM": {
           "TITLE": "Επιβεβαίωση Διαγραφής",
-          "MESSAGE": "Are you sure to delete the article?",
+          "MESSAGE": "Είστε βέβαιοι να διαγράψετε το άρθρο;",
           "YES": "Ναι, Διέγραψε το",
           "NO": "Όχι, Κράτησε τον/την"
         }
       },
       "API": {
-        "SUCCESS_MESSAGE": "Article deleted successfully",
+        "SUCCESS_MESSAGE": "Η επαφή διαγράφηκε επιτυχώς",
-        "ERROR_MESSAGE": "Error while deleting article"
+        "ERROR_MESSAGE": "Σφάλμα κατά τη διαγραφή άρθρου"
       }
     },
     "CREATE_ARTICLE": {
-      "ERROR_MESSAGE": "Please add the article heading and content then only you can update the settings"
+      "ERROR_MESSAGE": "Παρακαλώ προσθέστε την επικεφαλίδα και το περιεχόμενο του άρθρου για να μπορείτε να ενημερώσετε τις ρυθμίσεις"
     },
     "SIDEBAR": {
       "SEARCH": {
-        "PLACEHOLDER": "Search for articles"
+        "PLACEHOLDER": "Αναζήτηση άρθρων"
       }
     },
     "CATEGORY": {
       "ADD": {
-        "TITLE": "Create a category",
+        "TITLE": "Δημιουργία κατηγορίας",
-        "SUB_TITLE": "The category will be used in the public facing portal to categorize articles.",
+        "SUB_TITLE": "Η κατηγορία θα χρησιμοποιηθεί στην πύλη που βλέπει το κοινό για την κατηγοριοποίηση των άρθρων.",
-        "PORTAL": "Portal",
+        "PORTAL": "Πύλη",
-        "LOCALE": "Locale",
+        "LOCALE": "Γλώσσα",
         "NAME": {
           "LABEL": "Όνομα",
-          "PLACEHOLDER": "Category name",
+          "PLACEHOLDER": "Όνομα κατηγορίας",
-          "HELP_TEXT": "The category name will be used in the public facing portal to categorize articles.",
+          "HELP_TEXT": "Η κατηγορία θα χρησιμοποιηθεί στην πύλη που βλέπει το κοινό για την κατηγοριοποίηση των άρθρων.",
           "ERROR": "Απαιτείται όνομα"
         },
         "SLUG": {
           "LABEL": "Slug",
-          "PLACEHOLDER": "Category slug for urls",
+          "PLACEHOLDER": "Slug κατηγορίας για urls",
           "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
-          "ERROR": "Slug is required"
+          "ERROR": "Το Slug είναι απαραίτητο"
         },
         "DESCRIPTION": {
           "LABEL": "Περιγραφή",
-          "PLACEHOLDER": "Give a short description about the category.",
+          "PLACEHOLDER": "Δώστε μια σύντομη περιγραφή της κατηγορίας.",
           "ERROR": "Η περιγραφή απαιτείται"
         },
         "BUTTONS": {
-          "CREATE": "Create category",
+          "CREATE": "Δημιουργία κατηγορίας",
           "CANCEL": "Άκυρο"
         },
         "API": {
-          "SUCCESS_MESSAGE": "Category created successfully",
+          "SUCCESS_MESSAGE": "Η κατηγορία δημιουργήθηκε με επιτυχία",
-          "ERROR_MESSAGE": "Unable to create category"
+          "ERROR_MESSAGE": "Αδυναμία δημιουργίας κατηγορίας"
         }
       },
       "EDIT": {
-        "TITLE": "Edit a category",
+        "TITLE": "Επεξεργασία κατηγορίας",
-        "SUB_TITLE": "Editing a category will update the category in the public facing portal.",
+        "SUB_TITLE": "Η επεξεργασία μιας κατηγορίας θα ενημερώσει την κατηγορία στην πύλη που βλέπει το κοινό.",
-        "PORTAL": "Portal",
+        "PORTAL": "Πύλη",
-        "LOCALE": "Locale",
+        "LOCALE": "Γλώσσα",
         "NAME": {
           "LABEL": "Όνομα",
-          "PLACEHOLDER": "Category name",
+          "PLACEHOLDER": "Όνομα κατηγορίας",
-          "HELP_TEXT": "The category name will be used in the public facing portal to categorize articles.",
+          "HELP_TEXT": "Η κατηγορία θα χρησιμοποιηθεί στην πύλη που βλέπει το κοινό για την κατηγοριοποίηση των άρθρων.",
           "ERROR": "Απαιτείται όνομα"
         },
         "SLUG": {
           "LABEL": "Slug",
-          "PLACEHOLDER": "Category slug for urls",
+          "PLACEHOLDER": "Slug κατηγορίας για urls",
           "HELP_TEXT": "app.chatwoot.com/hc/my-portal/en-US/categories/my-slug",
-          "ERROR": "Slug is required"
+          "ERROR": "Το Slug είναι απαραίτητο"
         },
         "DESCRIPTION": {
           "LABEL": "Περιγραφή",
-          "PLACEHOLDER": "Give a short description about the category.",
+          "PLACEHOLDER": "Δώστε μια σύντομη περιγραφή της κατηγορίας.",
           "ERROR": "Η περιγραφή απαιτείται"
         },
         "BUTTONS": {
-          "CREATE": "Update category",
+          "CREATE": "Επεξεργασία κατηγορίας",
           "CANCEL": "Άκυρο"
         },
         "API": {
-          "SUCCESS_MESSAGE": "Category updated successfully",
+          "SUCCESS_MESSAGE": "Η ετικέτα ενημερώθηκε επιτυχώς",
-          "ERROR_MESSAGE": "Unable to update category"
+          "ERROR_MESSAGE": "Αδύνατη η ενημέρωση της κατηγορίας"
         }
       },
       "DELETE": {
         "API": {
-          "SUCCESS_MESSAGE": "Category deleted successfully",
+          "SUCCESS_MESSAGE": "Η καμπάνια διαγράφηκε επιτυχώς",
-          "ERROR_MESSAGE": "Unable to delete category"
+          "ERROR_MESSAGE": "Δεν είναι δυνατή η διαγραφή κατηγορίας"
         }
       }
     }

app/javascript/dashboard/i18n/locale/el/inboxMgmt.json

@@ -112,10 +112,10 @@
           "ERROR": "Το πεδίο είναι απαραίτητο"
         },
         "MESSAGING_SERVICE_SID": {
-          "LABEL": "Messaging Service SID",
+          "LABEL": "SID Υπηρεσίας Μηνυμάτων",
-          "PLACEHOLDER": "Please enter your Twilio Messaging Service SID",
+          "PLACEHOLDER": "Παρακαλώ εισάγετε το Twilio Messaging Service SID σας",
           "ERROR": "Το πεδίο είναι απαραίτητο",
-          "USE_MESSAGING_SERVICE": "Use a Twilio Messaging Service"
+          "USE_MESSAGING_SERVICE": "Χρήση μιας υπηρεσίας μηνυμάτων Twilio"
         },
         "CHANNEL_TYPE": {
           "LABEL": "Τύπος Καναλιού",
@@ -239,7 +239,9 @@
         },
         "API_CALLBACK": {
           "TITLE": "URL επανάκλησης",
-          "SUBTITLE": "Θα πρέπει να ρυθμίσετε το URL webhook στο facebook developer portal με το URL που αναφέρεται εδώ."
+          "SUBTITLE": "Πρέπει να ρυθμίσετε τη διεύθυνση URL του webhook και το διακριτικό επαλήθευσης στην πύλη Προγραμματιστή Facebook με τις τιμές που εμφανίζονται παρακάτω.",
+          "WEBHOOK_URL": "Σύνδεσμος Webhook",
+          "WEBHOOK_VERIFICATION_TOKEN": "Token Επαλήθευσης Webhook"
         },
         "SUBMIT_BUTTON": "Δημιουργία Καναλιού WhatsApp",
         "API": {
@@ -357,7 +359,7 @@
     },
     "FINISH": {
       "TITLE": "Το κιβώτιο σας είναι έτοιμο!",
-      "MESSAGE": "Μπορείτε να συνομιλείτε με τους πελάτες σας από το νέο κανάλι. Καλή υποστήριξη ",
+      "MESSAGE": "Μπορείτε να συνομιλείτε με τους πελάτες σας από το νέο κανάλι. Καλή υποστήριξη",
       "BUTTON_TEXT": "Μετάβαση",
       "MORE_SETTINGS": "Περισσότερες ρυθμίσεις",
       "WEBSITE_SUCCESS": "Επιτυχής δημιουργία του καναλιού ιστοσελίδας. Αντιγράψτε τον κώδικα που παρουσιάζεται παρακάτω, και τοποθετήστε τον στην ιστοσελίδα σας. Την επόμενη φορά που κάποιος πελάτης χρησιμοποιήσει το 'live chat', η συνομιλία θα εμφανιστεί στο κιβώτιο εισερχομένων σας."
@@ -414,7 +416,7 @@
       "CAMPAIGN": "Καμπάνιες",
       "PRE_CHAT_FORM": "Φόρμα Προ-Συνομιλίας",
       "BUSINESS_HOURS": "Ώρες Εργασίας",
-      "WIDGET_BUILDER": "Widget Builder"
+      "WIDGET_BUILDER": "Δημιουργός Widget"
     },
     "SETTINGS": "Ρυθμίσεις",
     "FEATURES": {
@@ -579,10 +581,10 @@
     "WIDGET_BUILDER": {
       "WIDGET_OPTIONS": {
         "AVATAR": {
-          "LABEL": "Website Avatar",
+          "LABEL": "Avatar Ιστοσελίδας",
           "DELETE": {
             "API": {
-              "SUCCESS_MESSAGE": "Avatar deleted successfully",
+              "SUCCESS_MESSAGE": "Το Avatar διαγράφηκε επιτυχώς",
               "ERROR_MESSAGE": "Υπήρξε ένα σφάλμα, παρακαλώ προσπαθήστε ξανά"
             }
           }
@@ -590,7 +592,7 @@
         "WEBSITE_NAME": {
           "LABEL": "Όνομα Ιστοσελίδας",
           "PLACE_HOLDER": "Συμπληρώστε την ονομασία της ιστοσελίδας σας (π.χ: Ελληνικό Μεσογειακό Πανεπιστήμιο)",
-          "ERROR": "Please enter a valid website name"
+          "ERROR": "Παρακαλώ δώστε ένα έγκυρο όνομα ιστοσελίδας"
         },
         "WELCOME_HEADING": {
           "LABEL": "Καλώς ήλθατε (Heading)",
@@ -601,42 +603,42 @@
           "PLACE_HOLDER": "Είναι απλό να συνδεθείτε μαζί μας. Ζητήστε μας οτιδήποτε, ή μοιραστείτε την εμπειρία σας."
         },
         "REPLY_TIME": {
-          "LABEL": "Reply Time",
+          "LABEL": "Χρόνος Απάντησης",
           "IN_A_FEW_MINUTES": "Σε μερικά λεπτά",
           "IN_A_FEW_HOURS": "Σε μερικές ώρες",
           "IN_A_DAY": "Σε μία ημέρα"
         },
         "WIDGET_COLOR_LABEL": "Χρώμα Widget",
-        "WIDGET_BUBBLE_POSITION_LABEL": "Widget Bubble Position",
+        "WIDGET_BUBBLE_POSITION_LABEL": "Θέση Φυσαλίδας Widget",
-        "WIDGET_BUBBLE_TYPE_LABEL": "Widget Bubble Type",
+        "WIDGET_BUBBLE_TYPE_LABEL": "Τύπος Φυσαλίδας Widget",
         "WIDGET_BUBBLE_LAUNCHER_TITLE": {
           "DEFAULT": "Συνομιλήστε μαζί μας",
-          "LABEL": "Widget Bubble Launcher Title",
+          "LABEL": "Τίτλος Εκκίνησης Φυσαλίδας Widget",
           "PLACE_HOLDER": "Συνομιλήστε μαζί μας"
         },
         "UPDATE": {
-          "BUTTON_TEXT": "Update Widget Settings",
+          "BUTTON_TEXT": "Ενημέρωση Ρυθμίσεων Widget",
           "API": {
-            "SUCCESS_MESSAGE": "Widget settings updated successfully",
+            "SUCCESS_MESSAGE": "Οι ρυθμίσεις widget ενημερώθηκαν με επιτυχία",
-            "ERROR_MESSAGE": "Unable to update widget settings"
+            "ERROR_MESSAGE": "Δεν είναι δυνατή η ενημέρωση ρυθμίσεων widget"
           }
         },
         "WIDGET_VIEW_OPTION": {
-          "PREVIEW": "Preview",
+          "PREVIEW": "Προεπισκόπηση",
           "SCRIPT": "Script"
         },
         "WIDGET_BUBBLE_POSITION": {
-          "LEFT": "Left",
+          "LEFT": "Αριστερά",
-          "RIGHT": "Right"
+          "RIGHT": "Δεξιά"
         },
         "WIDGET_BUBBLE_TYPE": {
           "STANDARD": "Standard",
-          "EXPANDED_BUBBLE": "Expanded Bubble"
+          "EXPANDED_BUBBLE": "Εκτεταμένη Φυσαλίδα"
         }
       },
       "WIDGET_SCREEN": {
-        "DEFAULT": "Default",
+        "DEFAULT": "Προεπιλογή",
-        "CHAT": "Chat"
+        "CHAT": "Συνομιλία"
       },
       "REPLY_TIME": {
         "IN_A_FEW_MINUTES": "Τυπικά έχετε απάντηση σε μερικά λεπτά",
@@ -649,11 +651,11 @@
       },
       "BODY": {
         "TEAM_AVAILABILITY": {
-          "ONLINE": "We are Online",
+          "ONLINE": "Είμαστε online",
           "OFFLINE": "Προς το παρόν, είμαστε εκτός"
         },
-        "USER_MESSAGE": "Hi",
+        "USER_MESSAGE": "Γειά",
-        "AGENT_MESSAGE": "Hello"
+        "AGENT_MESSAGE": "Γειά σας"
       },
       "BRANDING_TEXT": "με την δύναμη του Chatwoot",
       "SCRIPT_SETTINGS": "\n      window.chatwootSettings = {options};"

app/javascript/dashboard/i18n/locale/el/integrations.json

@@ -86,49 +86,49 @@
       "BUTTON_TEXT": "Σύνδεση"
     },
     "DASHBOARD_APPS": {
-      "TITLE": "Dashboard Apps",
+      "TITLE": "Εφαρμογές Dashboard",
-      "HEADER_BTN_TXT": "Add a new dashboard app",
+      "HEADER_BTN_TXT": "Προσθήκη νέας εφαρμογής Dashboard",
-      "SIDEBAR_TXT": "<p><b>Dashboard Apps</b></p><p>Dashboard Apps allow organizations to embed an application inside the Chatwoot dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that inside the dashboard to provide user information, their orders, or their previous payment history.</p><p>When you embed your application using the dashboard in Chatwoot, your application will get the context of the conversation and contact as a window event. Implement a listener for the message event on your page to receive the context.</p><p>To add a new dashboard app, click on the button 'Add a new dashboard app'.</p>",
+      "SIDEBAR_TXT": "<p><b>Εφαρμογές Dashboard</b></p><p>Οι εφαρμογές Dashboard επιτρέπουν σε οργανισμούς να ενσωματώσουν μια εφαρμογή μέσα στο ταμπλό Chatwoot για να παρέχουν το πλαίσιο για τους πράκτορες υποστήριξης πελατών. Αυτό το χαρακτηριστικό σας επιτρέπει να δημιουργήσετε μια εφαρμογή ανεξάρτητα και ενσωματωμένη που μέσα στον πίνακα ελέγχου για να παρέχει πληροφορίες χρήστη, τις παραγγελίες τους, ή το ιστορικό προηγούμενων πληρωμών τους.</p><p>Όταν ενσωματώσετε την εφαρμογή σας χρησιμοποιώντας το Dashboard στο Chatwoot, η εφαρμογή σας θα πάρει το πλαίσιο της συνομιλίας και θα επικοινωνήσει ως ένα παράθυρο εκδήλωσης. Εφαρμόστε έναν ακροατή για το γεγονός του μηνύματος στη σελίδα σας για να λάβετε το πλαίσιο.</p><p>Για να προσθέσετε μια νέα εφαρμογή ταμπλό, κάντε κλικ στο κουμπί 'Προσθήκη μιας νέας εφαρμογής Dashboard'.</p>",
-      "DESCRIPTION": "Dashboard Apps allow organizations to embed an application inside the dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that to provide user information, their orders, or their previous payment history.",
+      "DESCRIPTION": "Οι εφαρμογές Dashboard επιτρέπουν στους οργανισμούς να ενσωματώσουν μια εφαρμογή μέσα στον πίνακα ελέγχου για να παρέχουν το περιεχόμενο για τους πράκτορες υποστήριξης πελατών. Αυτή η λειτουργία σας επιτρέπει να δημιουργήσετε μια εφαρμογή ανεξάρτητα και ενσωματωμένη που θα παρέχει πληροφορίες χρήστη, τις παραγγελίες τους, ή το ιστορικό προηγούμενων πληρωμών τους.",
       "LIST": {
-        "404": "There are no dashboard apps configured on this account yet",
+        "404": "Δεν έχουν δημιουργηθεί εφαρμογές Dashboard για αυτόν το λογαριασμό",
-        "LOADING": "Fetching dashboard apps...",
+        "LOADING": "Λήψη εφαρμογών dashboard ...",
         "TABLE_HEADER": [
           "Όνομα",
           "Endpoint"
         ],
-        "EDIT_TOOLTIP": "Edit app",
+        "EDIT_TOOLTIP": "Επεξεργασία εφαρμογής",
-        "DELETE_TOOLTIP": "Delete app"
+        "DELETE_TOOLTIP": "Διαγραφή εφαρμογής"
       },
       "FORM": {
         "TITLE_LABEL": "Όνομα",
-        "TITLE_PLACEHOLDER": "Enter a name for your dashboard app",
+        "TITLE_PLACEHOLDER": "Εισάγετε όνομα για την εφαρμογή dashboard",
-        "TITLE_ERROR": "A name for the dashboard app is required",
+        "TITLE_ERROR": "Απαιτείται ένα όνομα για την εφαρμογή dashboard",
         "URL_LABEL": "Endpoint",
-        "URL_PLACEHOLDER": "Enter the endpoint URL where your app is hosted",
+        "URL_PLACEHOLDER": "Εισάγετε το URL του endpoint όπου φιλοξενείται η εφαρμογή σας",
-        "URL_ERROR": "A valid URL is required"
+        "URL_ERROR": "Απαιτείται ένα έγκυρο URL"
       },
       "CREATE": {
-        "HEADER": "Add a new dashboard app",
+        "HEADER": "Προσθήκη νέας εφαρμογής Dashboard",
         "FORM_SUBMIT": "Καταχώρηση",
         "FORM_CANCEL": "Άκυρο",
-        "API_SUCCESS": "Dashboard app configured successfully",
+        "API_SUCCESS": "Η εφαρμογή dashboard ρυθμίστηκε επιτυχώς",
-        "API_ERROR": "We couldn't create an app. Please try again later"
+        "API_ERROR": "Δεν μπορούμε να δημιουργήσουμε μια εφαρμογή. Παρακαλώ δοκιμάστε ξανά αργότερα"
       },
       "UPDATE": {
-        "HEADER": "Edit dashboard app",
+        "HEADER": "Επεξεργασία εφαρμογής dashboard",
         "FORM_SUBMIT": "Ενημέρωση",
         "FORM_CANCEL": "Άκυρο",
-        "API_SUCCESS": "Dashboard app updated successfully",
+        "API_SUCCESS": "Η εφαρμογή dashboard ενημερώθηκε με επιτυχία",
-        "API_ERROR": "We couldn't update the app. Please try again later"
+        "API_ERROR": "Δεν ήταν δυνατή η ενημέρωση της εφαρμογής. Παρακαλώ δοκιμάστε ξανά αργότερα"
       },
       "DELETE": {
-        "CONFIRM_YES": "Yes, delete it",
+        "CONFIRM_YES": "Ναι, Διέγραψε την",
-        "CONFIRM_NO": "No, keep it",
+        "CONFIRM_NO": "Όχι, Κράτησε την",
         "TITLE": "Επιβεβαίωση Διαγραφής",
-        "MESSAGE": "Are you sure to delete the app - %{appName}?",
+        "MESSAGE": "Είστε βέβαιοι να διαγράψετε την εφαρμογή - %{appName};",
-        "API_SUCCESS": "Dashboard app deleted successfully",
+        "API_SUCCESS": "Η εφαρμογή dashboard διαγράφηκε επιτυχώς",
-        "API_ERROR": "We couldn't delete the app. Please try again later"
+        "API_ERROR": "Δεν μπορούμε να διαγράψουμε την εφαρμογή. Παρακαλώ δοκιμάστε ξανά αργότερα"
       }
     }
   }

app/javascript/dashboard/i18n/locale/el/macros.json

@@ -0,0 +1,5 @@
+{
+  "MACROS": {
+    "HEADER": "Μακροεντολές"
+  }
+}

app/javascript/dashboard/i18n/locale/el/settings.json

@@ -20,17 +20,17 @@
         "NOTE": "Η διεύθυνση email είναι η ταυτότητά σας και χρησιμοποιείται για την είσοδο (login) σας."
       },
       "SEND_MESSAGE": {
-        "TITLE": "Hotkey to send messages",
+        "TITLE": "Πλήκτρο συντόμευσης για αποστολή μηνυμάτων",
-        "NOTE": "You can select a hotkey (either Enter or Cmd/Ctrl+Enter) based on your preference of writing.",
+        "NOTE": "Μπορείτε να επιλέξετε μια συντόμευση (είτε εισάγετε είτε Cmd/Ctrl+Enter) με βάση την προτίμηση για το γράψιμο.",
-        "UPDATE_SUCCESS": "Your settings have been updated successfully",
+        "UPDATE_SUCCESS": "Οι ρυθμίσεις σας έχουν ενημερωθεί με επιτυχία",
         "CARD": {
           "ENTER_KEY": {
             "HEADING": "Enter (↵)",
-            "CONTENT": "Send messages by pressing Enter key instead of clicking the send button."
+            "CONTENT": "Αποστολή μηνυμάτων πατώντας το πλήκτρο Enter αντί να πατήσετε το κουμπί αποστολής."
           },
           "CMD_ENTER_KEY": {
             "HEADING": "Cmd/Ctrl + Enter (⌘ + ↵)",
-            "CONTENT": "Send messages by pressing Cmd/Ctrl + enter key instead of clicking the send button."
+            "CONTENT": "Αποστολή μηνυμάτων πατώντας το πλήκτρο Enter αντί να πατήσετε το κουμπί αποστολής."
           }
         }
       },
@@ -141,8 +141,8 @@
     "TRAIL_BUTTON": "Αγόρασε τώρα",
     "DELETED_USER": "Διαγραμμένος Χρήστης",
     "ACCOUNT_SUSPENDED": {
-      "TITLE": "Account Suspended",
+      "TITLE": "Αναστολή Λογαριασμού",
-      "MESSAGE": "Your account is suspended. Please reach out to the support team for more information."
+      "MESSAGE": "Ο λογαριασμός σας έχει ανασταλεί. Επικοινωνήστε με την ομάδα υποστήριξης για περισσότερες πληροφορίες."
     }
   },
   "COMPONENTS": {
@@ -179,6 +179,7 @@
     "CONTACTS": "Επαφές",
     "HOME": "Αρχική",
     "AGENTS": "Πράκτορες",
+    "AGENT_BOTS": "Bots",
     "INBOXES": "Κιβώτια Εισερχομένων",
     "NOTIFICATIONS": "Ειδοποιήσεις",
     "CANNED_RESPONSES": "Έτοιμες Απαντήσεις",
@@ -189,8 +190,9 @@
     "LABELS": "Ετικέτες",
     "CUSTOM_ATTRIBUTES": "Προσαρμοζόμενες Ιδιότητες",
     "AUTOMATION": "Αυτοματισμός",
+    "MACROS": "Μακροεντολές",
     "TEAMS": "Ομάδες",
-    "BILLING": "Billing",
+    "BILLING": "Χρεώσεις",
     "CUSTOM_VIEWS_FOLDER": "Φάκελοι",
     "CUSTOM_VIEWS_SEGMENTS": "Τμήματα",
     "ALL_CONTACTS": "Όλες Οι Επαφές",
@@ -212,33 +214,33 @@
     "REPORTS_OVERVIEW": "Επισκόπηση",
     "FACEBOOK_REAUTHORIZE": "Η σύνδεση Facebook έχει λήξει, παρακαλώ ξανασυνδεθείτε στο Facebook για να συνεχίσετε",
     "HELP_CENTER": {
-      "TITLE": "Help Center (Beta)",
+      "TITLE": "Κέντρο Βοήθειας (Beta)",
-      "ALL_ARTICLES": "All Articles",
+      "ALL_ARTICLES": "Όλα Τα Άρθρα",
-      "MY_ARTICLES": "My Articles",
+      "MY_ARTICLES": "Τα Άρθρα Μου",
-      "DRAFT": "Draft",
+      "DRAFT": "Πρόχειρο",
-      "ARCHIVED": "Archived",
+      "ARCHIVED": "Αρχειοθετημένο",
       "CATEGORY": "Κατηγορία",
-      "CATEGORY_EMPTY_MESSAGE": "No categories found"
+      "CATEGORY_EMPTY_MESSAGE": "Δεν βρέθηκαν κατηγορίες"
     },
-    "DOCS": "Read docs"
+    "DOCS": "Ανάγνωση εγγράφων"
   },
   "BILLING_SETTINGS": {
-    "TITLE": "Billing",
+    "TITLE": "Χρεώσεις",
     "CURRENT_PLAN": {
-      "TITLE": "Current Plan",
+      "TITLE": "Τρέχον Πλάνο",
-      "PLAN_NOTE": "You are currently subscribed to the **%{plan}** plan with **%{quantity}** licenses"
+      "PLAN_NOTE": "Αυτή τη στιγμή έχετε εγγραφεί στο πλάνο **%{plan}** με **%{quantity}** άδειες"
     },
     "MANAGE_SUBSCRIPTION": {
-      "TITLE": "Manage your subscription",
+      "TITLE": "Διαχειριστείτε τη συνδρομή σας",
-      "DESCRIPTION": "View your previous invoices, edit your billing details, or cancel your subscription.",
+      "DESCRIPTION": "Δείτε τα προηγούμενα τιμολόγια σας, επεξεργαστείτε τα στοιχεία χρέωσης ή ακυρώστε τη συνδρομή σας.",
-      "BUTTON_TXT": "Go to the billing portal"
+      "BUTTON_TXT": "Μετάβαση στην πύλη χρέωσης"
     },
     "CHAT_WITH_US": {
-      "TITLE": "Need help?",
+      "TITLE": "Χρειάζεστε βοήθεια;",
-      "DESCRIPTION": "Do you face any issues in billing? We are here to help.",
+      "DESCRIPTION": "Αντιμετωπίζετε οποιαδήποτε προβλήματα στην τιμολόγηση? Είμαστε εδώ για να βοηθήσουμε.",
       "BUTTON_TXT": "Συνομιλήστε μαζί μας"
     },
-    "NO_BILLING_USER": "Your billing account is being configured. Please refresh the page and try again."
+    "NO_BILLING_USER": "Ο λογαριασμός χρέωσης έχει ρυθμιστεί. Παρακαλώ ανανεώστε τη σελίδα και προσπαθήστε ξανά."
   },
   "CREATE_ACCOUNT": {
     "NO_ACCOUNT_WARNING": "Ωχ! Δεν μπορέσαμε να βρούμε κανένα λογαριασμό Chatwoot. Παρακαλούμε δημιουργήστε ένα νέο λογαριασμό για να συνεχίσετε.",

app/javascript/dashboard/i18n/locale/en/macros.json

@@ -1,5 +1,73 @@
 {
   "MACROS": {
-    "HEADER": "Macros"
+    "HEADER": "Macros",
+    "HEADER_BTN_TXT": "Add a new macro",
+    "HEADER_BTN_TXT_SAVE": "Save macro",
+    "LOADING": "Fetching macros",
+    "SIDEBAR_TXT": "<p><b>Macros</b><p>A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click. When the agents run the macro, the actions would be performed sequentially in the order they are defined. Macros improve productivity and increase consistency in actions. </p><p>A macro can be helpful in 2 ways. </p><p><b>As an agent assist:</b> If an agent performs a set of actions multiple times, they can save it as a macro and execute all the actions together using a single click.</p><p><b>As an option to onboard a team member:</b> Every agent has to perform many different checks/actions during each conversation. Onboarding a new support team member will be easy if pre-defined macros are available on the account. Instead of describing each step in detail, the manager/team lead can point to the macros used in different scenarios.</p>",
+    "ERROR": "Something went wrong. Please try again",
+    "ORDER_INFO": "Macros will run in the order you add your actions. You can rearrange them by dragging them by the handle beside each node.",
+    "ADD": {
+      "FORM": {
+        "NAME": {
+          "LABEL": "Macro name",
+          "PLACEHOLDER": "Enter a name for your macro",
+          "ERROR": "Name is required for creating a macro"
+        },
+        "ACTIONS": {
+          "LABEL": "Actions"
+        }
+      },
+      "API": {
+        "SUCCESS_MESSAGE": "Macro added successfully",
+        "ERROR_MESSAGE": "Unable to create macro, Please try again later"
+      }
+    },
+    "LIST": {
+      "TABLE_HEADER": [
+        "Name",
+        "Created by",
+        "Last updated by",
+        "Visibility"
+      ],
+      "404": "No macros found"
+    },
+    "DELETE": {
+      "TOOLTIP": "Delete macro",
+      "CONFIRM": {
+        "MESSAGE": "Are you sure to delete ",
+        "YES": "Yes, Delete",
+        "NO": "No"
+      },
+      "API": {
+        "SUCCESS_MESSAGE": "Macro deleted successfully",
+        "ERROR_MESSAGE": "There was an error deleting the macro. Please try again later"
+      }
+    },
+    "EDIT": {
+      "TOOLTIP": "Edit macro",
+      "API": {
+        "SUCCESS_MESSAGE": "Macro updated successfully",
+        "ERROR_MESSAGE": "Could not update Macro, Please try again later"
+      }
+    },
+    "EDITOR": {
+      "START_FLOW": "Start Flow",
+      "END_FLOW": "End Flow",
+      "LOADING": "Fetching macro",
+      "ADD_BTN_TOOLTIP": "Add new action",
+      "DELETE_BTN_TOOLTIP": "Delete Action",
+      "VISIBILITY": {
+        "LABEL": "Macro Visibility",
+        "GLOBAL": {
+          "LABEL": "Public",
+          "DESCRIPTION": "This macro is available publicly for all agents in this account."
+        },
+        "PERSONAL": {
+          "LABEL": "Private",
+          "DESCRIPTION": "This macro will be private to you and not be available to others."
+        }
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/es/agentBots.json

@@ -0,0 +1,5 @@
+{
+  "AGENT_BOTS": {
+    "HEADER": "Bots"
+  }
+}

app/javascript/dashboard/i18n/locale/es/bulkActions.json

@@ -3,8 +3,10 @@
     "CONVERSATIONS_SELECTED": "%{conversationCount} conversaciones seleccionadas",
     "AGENT_SELECT_LABEL": "Seleccionar agente",
     "ASSIGN_CONFIRMATION_LABEL": "¿Está seguro que desea asignar %{conversationCount} %{conversationLabel} a",
+    "UNASSIGN_CONFIRMATION_LABEL": "¿Está seguro de desasignar %{conversationCount} %{conversationLabel}?",
     "GO_BACK_LABEL": "Volver",
     "ASSIGN_LABEL": "Asignar",
+    "YES": "Si",
     "ASSIGN_AGENT_TOOLTIP": "Asignar agente",
     "ASSIGN_SUCCESFUL": "Conversaciones asignadas con éxito",
     "ASSIGN_FAILED": "Error al asignar conversaciones, inténtelo de nuevo",

app/javascript/dashboard/i18n/locale/es/helpCenter.json

@@ -59,19 +59,19 @@
         }
       },
       "BUTTONS": {
-        "ARCHIVE": "Archive article",
+        "ARCHIVE": "Archivar artículo",
-        "DELETE": "Delete article"
+        "DELETE": "Eliminar artículo"
       }
     },
     "PORTAL": {
-      "HEADER": "Portals",
+      "HEADER": "Portales",
-      "DEFAULT": "Default",
+      "DEFAULT": "Predeterminado",
-      "NEW_BUTTON": "New Portal",
+      "NEW_BUTTON": "Nuevo Portal",
       "ACTIVE_BADGE": "activo",
-      "CHOOSE_LOCALE_LABEL": "Choose a locale",
+      "CHOOSE_LOCALE_LABEL": "Elige un idioma",
-      "LOADING_MESSAGE": "Loading portals...",
+      "LOADING_MESSAGE": "Cargando portales...",
-      "ARTICLES_LABEL": "articles",
+      "ARTICLES_LABEL": "artículos",
-      "NO_PORTALS_MESSAGE": "There are no available portals",
+      "NO_PORTALS_MESSAGE": "No hay portales disponibles",
       "ADD_NEW_LOCALE": "Add a new locale",
       "POPOVER": {
         "TITLE": "Portals",
@@ -83,7 +83,7 @@
       "PORTAL_SETTINGS": {
         "LIST_ITEM": {
           "HEADER": {
-            "COUNT_LABEL": "articles",
+            "COUNT_LABEL": "artículos",
             "ADD": "Add locale",
             "VISIT": "Visit site",
             "SETTINGS": "Ajustes",
@@ -255,7 +255,7 @@
         "PORTAL": "Portal",
         "LOCALE": {
           "LABEL": "Locale",
-          "PLACEHOLDER": "Choose a locale",
+          "PLACEHOLDER": "Elige un idioma",
           "ERROR": "Locale is required"
         },
         "BUTTONS": {

app/javascript/dashboard/i18n/locale/es/inboxMgmt.json

@@ -239,7 +239,9 @@
         },
         "API_CALLBACK": {
           "TITLE": "URL de devolución de llamada",
-          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+          "SUBTITLE": "You have to configure the webhook URL and the verification token in the Facebook Developer portal with the values shown below.",
+          "WEBHOOK_URL": "URL de Webhook",
+          "WEBHOOK_VERIFICATION_TOKEN": "Webhook Verification Token"
         },
         "SUBMIT_BUTTON": "Crear canal de WhatsApp",
         "API": {
@@ -357,7 +359,7 @@
     },
     "FINISH": {
       "TITLE": "¡Tu bandeja de entrada está lista!",
-      "MESSAGE": "Ahora puedes colaborar con tus clientes a través de tu nuevo canal. Feliz soporte ",
+      "MESSAGE": "Ahora puedes colaborar con tus clientes a través de tu nuevo canal. Feliz soporte",
       "BUTTON_TEXT": "Llévame allí",
       "MORE_SETTINGS": "Más ajustes",
       "WEBSITE_SUCCESS": "Has terminado de crear un canal del sitio web. Copia el código que se muestra a continuación y pégalo en tu sitio web. La próxima vez que un cliente use el chat en vivo, la conversación aparecerá automáticamente en su bandeja de entrada."

app/javascript/dashboard/i18n/locale/es/macros.json

@@ -0,0 +1,5 @@
+{
+  "MACROS": {
+    "HEADER": "Macros"
+  }
+}

app/javascript/dashboard/i18n/locale/es/settings.json

@@ -179,6 +179,7 @@
     "CONTACTS": "Contactos",
     "HOME": "Inicio",
     "AGENTS": "Agentes",
+    "AGENT_BOTS": "Bots",
     "INBOXES": "Entradas",
     "NOTIFICATIONS": "Notificaciones",
     "CANNED_RESPONSES": "Respuestas predefinidas",
@@ -189,6 +190,7 @@
     "LABELS": "Etiquetas",
     "CUSTOM_ATTRIBUTES": "Atributos personalizados",
     "AUTOMATION": "Automatización",
+    "MACROS": "Macros",
     "TEAMS": "Equipos",
     "BILLING": "Facturación",
     "CUSTOM_VIEWS_FOLDER": "Carpetas",

app/javascript/dashboard/i18n/locale/fa/agentBots.json

@@ -0,0 +1,5 @@
+{
+  "AGENT_BOTS": {
+    "HEADER": "ربات‌ها"
+  }
+}

app/javascript/dashboard/i18n/locale/fa/bulkActions.json

@@ -2,9 +2,11 @@
   "BULK_ACTION": {
     "CONVERSATIONS_SELECTED": "%{conversationCount} گفتگو انتخاب شده است",
     "AGENT_SELECT_LABEL": "انتخاب ایجنت",
-    "ASSIGN_CONFIRMATION_LABEL": "آیا مطمئن هستید که می‌خواهید %{conversationCount} %{conversationLabel} را به آن اختصاص دهید؟",
+    "ASSIGN_CONFIRMATION_LABEL": "آیا مطمئن هستید که به %{conversationCount} %{conversationLabel} اختصاص می‌دهید",
+    "UNASSIGN_CONFIRMATION_LABEL": "آیا مطمئنید که %{conversationCount} %{conversationLabel} را می‌خواهید اختصاص را لغو کنید؟",
     "GO_BACK_LABEL": "بازگشت",
     "ASSIGN_LABEL": "اختصاص دادن",
+    "YES": "بله",
     "ASSIGN_AGENT_TOOLTIP": "تعیین ایجنت",
     "ASSIGN_SUCCESFUL": "گفتگو با موفقیت اختصاص داده شده",
     "ASSIGN_FAILED": "گفتگو اختصاص داده نشد، لطفا دوباره امتحان کنید",

app/javascript/dashboard/i18n/locale/fa/inboxMgmt.json

@@ -239,7 +239,9 @@
         },
         "API_CALLBACK": {
           "TITLE": "آدرس URL مربوط به API",
-          "SUBTITLE": "شما باید URL webhook را در پورتال توسعه دهنده فیس بوک با URL ذکر شده در اینجا پیکربندی کنید."
+          "SUBTITLE": "شما باید URL webhook و رمز تأیید را در پورتال توسعه دهنده فیس بوک با مقادیر نشان داده شده در زیر پیکربندی کنید.",
+          "WEBHOOK_URL": "آدرس URL وب هوک",
+          "WEBHOOK_VERIFICATION_TOKEN": "توکن تایید Webhook"
         },
         "SUBMIT_BUTTON": "ایجاد کانال واتساپ",
         "API": {
@@ -357,7 +359,7 @@
     },
     "FINISH": {
       "TITLE": "صندوق ورودی حاضره!",
-      "MESSAGE": "حالا از طریق این کانال جدید می‌توانید با مشتریان صحبت کنید. به امید موفقیت ",
+      "MESSAGE": "حالا از طریق این کانال جدید می‌توانید با مشتریان صحبت کنید. به امید موفقیت",
       "BUTTON_TEXT": "نشانم بده",
       "MORE_SETTINGS": "تنظیمات بیشتر",
       "WEBSITE_SUCCESS": "ساختن کانال وب سایت با موفقیت انجام شد. قطعه کد زیر را کپی کرده و در سایت خود قرار دهید. در صورتیکه مشتری از ویجت پشتیبانی آنلاین استفاده کند گفتگوی شما در این صندوق ورودی ظاهر می‌شود."

app/javascript/dashboard/i18n/locale/fa/macros.json

@@ -0,0 +1,5 @@
+{
+  "MACROS": {
+    "HEADER": "ماکروها"
+  }
+}

app/javascript/dashboard/i18n/locale/fa/settings.json

@@ -179,6 +179,7 @@
     "CONTACTS": "مخاطبین",
     "HOME": "صفحه اصلی",
     "AGENTS": "ایجنت ها",
+    "AGENT_BOTS": "ربات‌ها",
     "INBOXES": "صندوق‌های ورودی",
     "NOTIFICATIONS": "اعلان ها",
     "CANNED_RESPONSES": "پاسخ‌های آماده",
@@ -189,6 +190,7 @@
     "LABELS": "برچسب‌ها",
     "CUSTOM_ATTRIBUTES": "ویژگی‌های سفارشی",
     "AUTOMATION": "خودکارسازی",
+    "MACROS": "ماکروها",
     "TEAMS": "تیم‌ها",
     "BILLING": "صورتحساب",
     "CUSTOM_VIEWS_FOLDER": "پوشه‌ها",

app/javascript/dashboard/i18n/locale/fi/agentBots.json

@@ -0,0 +1,5 @@
+{
+  "AGENT_BOTS": {
+    "HEADER": "Bots"
+  }
+}

app/javascript/dashboard/i18n/locale/fi/bulkActions.json

@@ -2,9 +2,11 @@
   "BULK_ACTION": {
     "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
     "AGENT_SELECT_LABEL": "Valitse edustaja",
-    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure to assign %{conversationCount} %{conversationLabel} to",
+    "UNASSIGN_CONFIRMATION_LABEL": "Are you sure to unassign %{conversationCount} %{conversationLabel}?",
     "GO_BACK_LABEL": "Mene takaisin",
     "ASSIGN_LABEL": "Delegoi",
+    "YES": "Yes",
     "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
     "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
     "ASSIGN_FAILED": "Failed to assign conversations, please try again",

app/javascript/dashboard/i18n/locale/fi/inboxMgmt.json

@@ -239,7 +239,9 @@
         },
         "API_CALLBACK": {
           "TITLE": "Callback URL",
-          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+          "SUBTITLE": "You have to configure the webhook URL and the verification token in the Facebook Developer portal with the values shown below.",
+          "WEBHOOK_URL": "Webhookin URL",
+          "WEBHOOK_VERIFICATION_TOKEN": "Webhook Verification Token"
         },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
@@ -357,7 +359,7 @@
     },
     "FINISH": {
       "TITLE": "Postilaatikkosi on valmis!",
-      "MESSAGE": "Voit nyt sitoutua asiakkaisiisi uuden kanavan kautta. Hyvää asiakaspalveluhenkeä! ",
+      "MESSAGE": "You can now engage with your customers through your new Channel. Happy supporting",
       "BUTTON_TEXT": "Vie minut sinne",
       "MORE_SETTINGS": "More settings",
       "WEBSITE_SUCCESS": "Olet onnistuneesti lisännyt sivuston chat-widgetin. Kopioi alla näkyvä koodi ja liitä se verkkosivuillesi. Seuraavalla kerralla kun asiakas käyttää live-keskustelua, keskustelu ilmestyy automaattisesti saapuneet-kansioon."

app/javascript/dashboard/i18n/locale/fi/macros.json

@@ -0,0 +1,5 @@
+{
+  "MACROS": {
+    "HEADER": "Macros"
+  }
+}

app/javascript/dashboard/i18n/locale/fi/settings.json

@@ -179,6 +179,7 @@
     "CONTACTS": "Yhteystiedot",
     "HOME": "Koti",
     "AGENTS": "Edustajat",
+    "AGENT_BOTS": "Bots",
     "INBOXES": "Kansiot",
     "NOTIFICATIONS": "Ilmoitukset",
     "CANNED_RESPONSES": "Tallennetut vastaukset",
@@ -189,6 +190,7 @@
     "LABELS": "Tunnisteet",
     "CUSTOM_ATTRIBUTES": "Mukautetut attribuutit",
     "AUTOMATION": "Automation",
+    "MACROS": "Macros",
     "TEAMS": "Teams",
     "BILLING": "Billing",
     "CUSTOM_VIEWS_FOLDER": "Folders",

app/javascript/dashboard/i18n/locale/fr/agentBots.json

@@ -0,0 +1,5 @@
+{
+  "AGENT_BOTS": {
+    "HEADER": "Bots"
+  }
+}