From 919261d8437d6324204e19d7ede8f905be32504d Mon Sep 17 00:00:00 2001
From: Subin T P <subinthattaparambil@gmail.com>
Date: Fri, 14 Feb 2020 23:19:17 +0530
Subject: [PATCH] Feature: Webhooks (#489)

---
 .rubocop.yml                                  |   3 +
 Gemfile                                       |   1 +
 Gemfile.lock                                  |   1 +
 .../api/v1/inbox/webhooks_controller.rb       |  36 ++
 app/helpers/api/v1/webhooks_helper.rb         |   2 -
 app/jobs/webhook_job.rb                       |   7 +
 app/listeners/webhook_listener.rb             |  15 +
 app/models/account.rb                         |   1 +
 app/models/inbox.rb                           |   1 +
 app/models/webhook.rb                         |  20 +
 app/policies/webhook_policy.rb                |  17 +
 app/views/api/v1/inbox/index.json.jbuilder    |  10 +
 .../v1/inbox/webhooks/_webhook.json.jbuilder  |   7 +
 .../v1/inbox/webhooks/create.json.jbuilder    |   5 +
 .../api/v1/inbox/webhooks/index.json.jbuilder |   5 +
 .../v1/inbox/webhooks/update.json.jbuilder    |   5 +
 config/routes.rb                              |   4 +
 config/sidekiq.yml                            |   1 +
 db/migrate/20200213054733_create_webhooks.rb  |  11 +
 db/schema.rb                                  | 433 +++++++++---------
 lib/webhooks/trigger.rb                       |   7 +
 .../api/v1/inbox/webhook_controller_spec.rb   | 104 +++++
 spec/factories/webhooks.rb                    |   7 +
 spec/jobs/webhook_job_spec.rb                 |  14 +
 spec/lib/webhooks/trigger_spec.rb             |  15 +
 spec/listeners/webhook_listener_spec.rb       |  33 ++
 spec/models/account_spec.rb                   |   1 +
 spec/models/inbox_spec.rb                     |   1 +
 spec/models/webhook_spec.rb                   |  13 +
 29 files changed, 566 insertions(+), 214 deletions(-)
 create mode 100644 app/controllers/api/v1/inbox/webhooks_controller.rb
 delete mode 100644 app/helpers/api/v1/webhooks_helper.rb
 create mode 100644 app/jobs/webhook_job.rb
 create mode 100644 app/listeners/webhook_listener.rb
 create mode 100644 app/models/webhook.rb
 create mode 100644 app/policies/webhook_policy.rb
 create mode 100644 app/views/api/v1/inbox/index.json.jbuilder
 create mode 100644 app/views/api/v1/inbox/webhooks/_webhook.json.jbuilder
 create mode 100644 app/views/api/v1/inbox/webhooks/create.json.jbuilder
 create mode 100644 app/views/api/v1/inbox/webhooks/index.json.jbuilder
 create mode 100644 app/views/api/v1/inbox/webhooks/update.json.jbuilder
 create mode 100644 db/migrate/20200213054733_create_webhooks.rb
 create mode 100644 lib/webhooks/trigger.rb
 create mode 100644 spec/controllers/api/v1/inbox/webhook_controller_spec.rb
 create mode 100644 spec/factories/webhooks.rb
 create mode 100644 spec/jobs/webhook_job_spec.rb
 create mode 100644 spec/lib/webhooks/trigger_spec.rb
 create mode 100644 spec/listeners/webhook_listener_spec.rb
 create mode 100644 spec/models/webhook_spec.rb

diff --git a/.rubocop.yml b/.rubocop.yml
index 09b36e576..7c73f0191 100644
--- a/.rubocop.yml
+++ b/.rubocop.yml
@@ -25,6 +25,7 @@ Metrics/BlockLength:
     - spec/**/*
     - '**/routes.rb'
     - 'config/environments/*'
+    - db/schema.rb
 Rails/ApplicationController:
   Exclude:
     - 'app/controllers/api/v1/widget/messages_controller.rb'
@@ -38,6 +39,8 @@ Style/ClassAndModuleChildren:
 RSpec/NestedGroups:
   Enabled: true
   Max: 4
+RSpec/MessageSpies:
+  Enabled: false
 AllCops:
   Exclude:
     - db/*
diff --git a/Gemfile b/Gemfile
index 6e3944ae3..2a8691dce 100644
--- a/Gemfile
+++ b/Gemfile
@@ -16,6 +16,7 @@ gem 'hashie'
 gem 'jbuilder'
 gem 'kaminari'
 gem 'responders'
+gem 'rest-client'
 gem 'time_diff'
 gem 'tzinfo-data'
 gem 'valid_email2'
diff --git a/Gemfile.lock b/Gemfile.lock
index 0eb225711..4eb81f633 100644
--- a/Gemfile.lock
+++ b/Gemfile.lock
@@ -530,6 +530,7 @@ DEPENDENCIES
   redis-namespace
   redis-rack-cache
   responders
+  rest-client
   rspec-rails (~> 4.0.0.beta2)
   rubocop
   rubocop-performance
diff --git a/app/controllers/api/v1/inbox/webhooks_controller.rb b/app/controllers/api/v1/inbox/webhooks_controller.rb
new file mode 100644
index 000000000..47ada02a8
--- /dev/null
+++ b/app/controllers/api/v1/inbox/webhooks_controller.rb
@@ -0,0 +1,36 @@
+class Api::V1::Inbox::WebhooksController < Api::BaseController
+  before_action :check_authorization
+  before_action :fetch_webhook, only: [:update, :destroy]
+
+  def index
+    @webhooks = current_account.webhooks
+  end
+
+  def create
+    @webhook = current_account.webhooks.new(webhook_params)
+    @webhook.save!
+  end
+
+  def update
+    @webhook.update!(webhook_params)
+  end
+
+  def destroy
+    @webhook.destroy
+    head :ok
+  end
+
+  private
+
+  def webhook_params
+    params.require(:webhook).permit(:account_id, :inbox_id, :urls).merge(urls: params[:urls])
+  end
+
+  def fetch_webhook
+    @webhook = current_account.webhooks.find(params[:id])
+  end
+
+  def check_authorization
+    authorize(Webhook)
+  end
+end
diff --git a/app/helpers/api/v1/webhooks_helper.rb b/app/helpers/api/v1/webhooks_helper.rb
deleted file mode 100644
index 160b78c7c..000000000
--- a/app/helpers/api/v1/webhooks_helper.rb
+++ /dev/null
@@ -1,2 +0,0 @@
-module Api::V1::WebhooksHelper
-end
diff --git a/app/jobs/webhook_job.rb b/app/jobs/webhook_job.rb
new file mode 100644
index 000000000..9f4d96a10
--- /dev/null
+++ b/app/jobs/webhook_job.rb
@@ -0,0 +1,7 @@
+class WebhookJob < ApplicationJob
+  queue_as :webhooks
+
+  def perform(url, payload)
+    Webhooks::Trigger.execute(url, payload)
+  end
+end
diff --git a/app/listeners/webhook_listener.rb b/app/listeners/webhook_listener.rb
new file mode 100644
index 000000000..8b7c21934
--- /dev/null
+++ b/app/listeners/webhook_listener.rb
@@ -0,0 +1,15 @@
+class WebhookListener < BaseListener
+  def message_created(event)
+    message = extract_message_and_account(event)[0]
+    inbox = message.inbox
+
+    return unless message.reportable? && inbox.webhook.present?
+
+    webhook = message.inbox.webhook
+    payload = message.push_event_data
+
+    webhook.urls.each do |url|
+      WebhookJob.perform_later(url, payload)
+    end
+  end
+end
diff --git a/app/models/account.rb b/app/models/account.rb
index f0a2d5735..dc73a1e62 100644
--- a/app/models/account.rb
+++ b/app/models/account.rb
@@ -22,6 +22,7 @@ class Account < ApplicationRecord
   has_many :web_widgets, dependent: :destroy, class_name: '::Channel::WebWidget'
   has_many :telegram_bots, dependent: :destroy
   has_many :canned_responses, dependent: :destroy
+  has_many :webhooks, dependent: :destroy
   has_one :subscription, dependent: :destroy
 
   after_create :create_subscription
diff --git a/app/models/inbox.rb b/app/models/inbox.rb
index 28d6a2d51..db6f3775c 100644
--- a/app/models/inbox.rb
+++ b/app/models/inbox.rb
@@ -32,6 +32,7 @@ class Inbox < ApplicationRecord
   has_many :members, through: :inbox_members, source: :user
   has_many :conversations, dependent: :destroy
   has_many :messages, through: :conversations
+  has_one :webhook, dependent: :destroy
   after_create :subscribe_webhook, if: :facebook?
   after_destroy :delete_round_robin_agents
 
diff --git a/app/models/webhook.rb b/app/models/webhook.rb
new file mode 100644
index 000000000..81f416e98
--- /dev/null
+++ b/app/models/webhook.rb
@@ -0,0 +1,20 @@
+# == Schema Information
+#
+# Table name: webhooks
+#
+#  id         :bigint           not null, primary key
+#  urls       :string
+#  created_at :datetime         not null
+#  updated_at :datetime         not null
+#  account_id :integer
+#  inbox_id   :integer
+#
+
+class Webhook < ApplicationRecord
+  belongs_to :account
+  belongs_to :inbox
+
+  validates :account_id, presence: true
+  validates :inbox_id, presence: true
+  serialize :urls, Array
+end
diff --git a/app/policies/webhook_policy.rb b/app/policies/webhook_policy.rb
new file mode 100644
index 000000000..04814ee0f
--- /dev/null
+++ b/app/policies/webhook_policy.rb
@@ -0,0 +1,17 @@
+class WebhookPolicy < ApplicationPolicy
+  def index?
+    @user.administrator?
+  end
+
+  def update?
+    @user.administrator?
+  end
+
+  def destroy?
+    @user.administrator?
+  end
+
+  def create?
+    @user.administrator?
+  end
+end
diff --git a/app/views/api/v1/inbox/index.json.jbuilder b/app/views/api/v1/inbox/index.json.jbuilder
new file mode 100644
index 000000000..b2883ad2e
--- /dev/null
+++ b/app/views/api/v1/inbox/index.json.jbuilder
@@ -0,0 +1,10 @@
+json.array! @agents do |agent|
+  json.account_id agent.account_id
+  json.availability_status agent.availability_status
+  json.confirmed agent.confirmed?
+  json.email agent.email
+  json.id agent.id
+  json.name agent.name
+  json.role agent.role
+  json.thumbnail agent.avatar_url
+end
diff --git a/app/views/api/v1/inbox/webhooks/_webhook.json.jbuilder b/app/views/api/v1/inbox/webhooks/_webhook.json.jbuilder
new file mode 100644
index 000000000..93c0caadf
--- /dev/null
+++ b/app/views/api/v1/inbox/webhooks/_webhook.json.jbuilder
@@ -0,0 +1,7 @@
+json.id webhook.id
+json.urls webhook.urls
+json.account_id webhook.account_id
+json.inbox do
+  json.id webhook.inbox.id
+  json.name webhook.inbox.name
+end
diff --git a/app/views/api/v1/inbox/webhooks/create.json.jbuilder b/app/views/api/v1/inbox/webhooks/create.json.jbuilder
new file mode 100644
index 000000000..5d05d1349
--- /dev/null
+++ b/app/views/api/v1/inbox/webhooks/create.json.jbuilder
@@ -0,0 +1,5 @@
+json.payload do
+  json.webhook do
+    json.partial! 'webhook', webhook: @webhook
+  end
+end
diff --git a/app/views/api/v1/inbox/webhooks/index.json.jbuilder b/app/views/api/v1/inbox/webhooks/index.json.jbuilder
new file mode 100644
index 000000000..885bba602
--- /dev/null
+++ b/app/views/api/v1/inbox/webhooks/index.json.jbuilder
@@ -0,0 +1,5 @@
+json.payload do
+  json.webhooks do
+    json.array! @webhooks, partial: 'webhooks/webhook', as: :webhook
+  end
+end
diff --git a/app/views/api/v1/inbox/webhooks/update.json.jbuilder b/app/views/api/v1/inbox/webhooks/update.json.jbuilder
new file mode 100644
index 000000000..5d05d1349
--- /dev/null
+++ b/app/views/api/v1/inbox/webhooks/update.json.jbuilder
@@ -0,0 +1,5 @@
+json.payload do
+  json.webhook do
+    json.partial! 'webhook', webhook: @webhook
+  end
+end
diff --git a/config/routes.rb b/config/routes.rb
index c1c935fc8..66f29cb4c 100644
--- a/config/routes.rb
+++ b/config/routes.rb
@@ -40,6 +40,10 @@ Rails.application.routes.draw do
         resource :contact_merge, only: [:create]
       end
 
+      namespace :inbox do
+        resources :webhooks, except: [:show]
+      end
+
       resource :profile, only: [:show, :update]
       resources :accounts, only: [:create]
       resources :inboxes, only: [:index, :destroy]
diff --git a/config/sidekiq.yml b/config/sidekiq.yml
index 32e255aad..1ffb5fa51 100644
--- a/config/sidekiq.yml
+++ b/config/sidekiq.yml
@@ -15,6 +15,7 @@
   - [default, 2]
   - [low, 1]
   - [mailers, 2]
+  - [webhooks, 1]
 
 # you can override concurrency based on environment
 production:
diff --git a/db/migrate/20200213054733_create_webhooks.rb b/db/migrate/20200213054733_create_webhooks.rb
new file mode 100644
index 000000000..470cbe373
--- /dev/null
+++ b/db/migrate/20200213054733_create_webhooks.rb
@@ -0,0 +1,11 @@
+class CreateWebhooks < ActiveRecord::Migration[6.0]
+  def change
+    create_table :webhooks do |t|
+      t.integer :account_id
+      t.integer :inbox_id
+      t.string :urls
+
+      t.timestamps
+    end
+  end
+end
diff --git a/db/schema.rb b/db/schema.rb
index 80f268b90..9a1376f90 100644
--- a/db/schema.rb
+++ b/db/schema.rb
@@ -10,256 +10,265 @@
 #
 # It's strongly recommended that you check this file into your version control system.
 
-ActiveRecord::Schema.define(version: 2020_02_06_182948) do
-
+ActiveRecord::Schema.define(version: 20_200_213_054_733) do
   # These are extensions that must be enabled in order to support this database
-  enable_extension "plpgsql"
+  enable_extension 'plpgsql'
 
-  create_table "accounts", id: :serial, force: :cascade do |t|
-    t.string "name", null: false
-    t.datetime "created_at", null: false
-    t.datetime "updated_at", null: false
+  create_table 'accounts', id: :serial, force: :cascade do |t|
+    t.string 'name', null: false
+    t.datetime 'created_at', null: false
+    t.datetime 'updated_at', null: false
   end
 
-  create_table "active_storage_attachments", force: :cascade do |t|
-    t.string "name", null: false
-    t.string "record_type", null: false
-    t.bigint "record_id", null: false
-    t.bigint "blob_id", null: false
-    t.datetime "created_at", null: false
-    t.index ["blob_id"], name: "index_active_storage_attachments_on_blob_id"
-    t.index ["record_type", "record_id", "name", "blob_id"], name: "index_active_storage_attachments_uniqueness", unique: true
+  create_table 'active_storage_attachments', force: :cascade do |t|
+    t.string 'name', null: false
+    t.string 'record_type', null: false
+    t.bigint 'record_id', null: false
+    t.bigint 'blob_id', null: false
+    t.datetime 'created_at', null: false
+    t.index ['blob_id'], name: 'index_active_storage_attachments_on_blob_id'
+    t.index %w[record_type record_id name blob_id], name: 'index_active_storage_attachments_uniqueness', unique: true
   end
 
-  create_table "active_storage_blobs", force: :cascade do |t|
-    t.string "key", null: false
-    t.string "filename", null: false
-    t.string "content_type"
-    t.text "metadata"
-    t.bigint "byte_size", null: false
-    t.string "checksum", null: false
-    t.datetime "created_at", null: false
-    t.index ["key"], name: "index_active_storage_blobs_on_key", unique: true
+  create_table 'active_storage_blobs', force: :cascade do |t|
+    t.string 'key', null: false
+    t.string 'filename', null: false
+    t.string 'content_type'
+    t.text 'metadata'
+    t.bigint 'byte_size', null: false
+    t.string 'checksum', null: false
+    t.datetime 'created_at', null: false
+    t.index ['key'], name: 'index_active_storage_blobs_on_key', unique: true
   end
 
-  create_table "attachments", id: :serial, force: :cascade do |t|
-    t.integer "file_type", default: 0
-    t.string "external_url"
-    t.float "coordinates_lat", default: 0.0
-    t.float "coordinates_long", default: 0.0
-    t.integer "message_id", null: false
-    t.integer "account_id", null: false
-    t.datetime "created_at", null: false
-    t.datetime "updated_at", null: false
-    t.string "fallback_title"
-    t.string "extension"
+  create_table 'attachments', id: :serial, force: :cascade do |t|
+    t.integer 'file_type', default: 0
+    t.string 'external_url'
+    t.float 'coordinates_lat', default: 0.0
+    t.float 'coordinates_long', default: 0.0
+    t.integer 'message_id', null: false
+    t.integer 'account_id', null: false
+    t.datetime 'created_at', null: false
+    t.datetime 'updated_at', null: false
+    t.string 'fallback_title'
+    t.string 'extension'
   end
 
-  create_table "canned_responses", id: :serial, force: :cascade do |t|
-    t.integer "account_id", null: false
-    t.string "short_code"
-    t.text "content"
-    t.datetime "created_at", null: false
-    t.datetime "updated_at", null: false
+  create_table 'canned_responses', id: :serial, force: :cascade do |t|
+    t.integer 'account_id', null: false
+    t.string 'short_code'
+    t.text 'content'
+    t.datetime 'created_at', null: false
+    t.datetime 'updated_at', null: false
   end
 
-  create_table "channel_facebook_pages", id: :serial, force: :cascade do |t|
-    t.string "name", null: false
-    t.string "page_id", null: false
-    t.string "user_access_token", null: false
-    t.string "page_access_token", null: false
-    t.integer "account_id", null: false
-    t.datetime "created_at", null: false
-    t.datetime "updated_at", null: false
-    t.index ["page_id", "account_id"], name: "index_channel_facebook_pages_on_page_id_and_account_id", unique: true
-    t.index ["page_id"], name: "index_channel_facebook_pages_on_page_id"
+  create_table 'channel_facebook_pages', id: :serial, force: :cascade do |t|
+    t.string 'name', null: false
+    t.string 'page_id', null: false
+    t.string 'user_access_token', null: false
+    t.string 'page_access_token', null: false
+    t.integer 'account_id', null: false
+    t.datetime 'created_at', null: false
+    t.datetime 'updated_at', null: false
+    t.index %w[page_id account_id], name: 'index_channel_facebook_pages_on_page_id_and_account_id', unique: true
+    t.index ['page_id'], name: 'index_channel_facebook_pages_on_page_id'
   end
 
-  create_table "channel_twitter_profiles", force: :cascade do |t|
-    t.string "name"
-    t.string "profile_id", null: false
-    t.string "twitter_access_token", null: false
-    t.string "twitter_access_token_secret", null: false
-    t.integer "account_id", null: false
-    t.datetime "created_at", precision: 6, null: false
-    t.datetime "updated_at", precision: 6, null: false
+  create_table 'channel_twitter_profiles', force: :cascade do |t|
+    t.string 'name'
+    t.string 'profile_id', null: false
+    t.string 'twitter_access_token', null: false
+    t.string 'twitter_access_token_secret', null: false
+    t.integer 'account_id', null: false
+    t.datetime 'created_at', precision: 6, null: false
+    t.datetime 'updated_at', precision: 6, null: false
   end
 
-  create_table "channel_web_widgets", id: :serial, force: :cascade do |t|
-    t.string "website_name"
-    t.string "website_url"
-    t.integer "account_id"
-    t.datetime "created_at", null: false
-    t.datetime "updated_at", null: false
-    t.string "website_token"
-    t.string "widget_color", default: "#1f93ff"
-    t.index ["website_token"], name: "index_channel_web_widgets_on_website_token", unique: true
+  create_table 'channel_web_widgets', id: :serial, force: :cascade do |t|
+    t.string 'website_name'
+    t.string 'website_url'
+    t.integer 'account_id'
+    t.datetime 'created_at', null: false
+    t.datetime 'updated_at', null: false
+    t.string 'website_token'
+    t.string 'widget_color', default: '#1f93ff'
+    t.index ['website_token'], name: 'index_channel_web_widgets_on_website_token', unique: true
   end
 
-  create_table "contact_inboxes", force: :cascade do |t|
-    t.bigint "contact_id"
-    t.bigint "inbox_id"
-    t.string "source_id", null: false
-    t.datetime "created_at", precision: 6, null: false
-    t.datetime "updated_at", precision: 6, null: false
-    t.index ["contact_id"], name: "index_contact_inboxes_on_contact_id"
-    t.index ["inbox_id", "source_id"], name: "index_contact_inboxes_on_inbox_id_and_source_id", unique: true
-    t.index ["inbox_id"], name: "index_contact_inboxes_on_inbox_id"
-    t.index ["source_id"], name: "index_contact_inboxes_on_source_id"
+  create_table 'contact_inboxes', force: :cascade do |t|
+    t.bigint 'contact_id'
+    t.bigint 'inbox_id'
+    t.string 'source_id', null: false
+    t.datetime 'created_at', precision: 6, null: false
+    t.datetime 'updated_at', precision: 6, null: false
+    t.index ['contact_id'], name: 'index_contact_inboxes_on_contact_id'
+    t.index %w[inbox_id source_id], name: 'index_contact_inboxes_on_inbox_id_and_source_id', unique: true
+    t.index ['inbox_id'], name: 'index_contact_inboxes_on_inbox_id'
+    t.index ['source_id'], name: 'index_contact_inboxes_on_source_id'
   end
 
-  create_table "contacts", id: :serial, force: :cascade do |t|
-    t.string "name"
-    t.string "email"
-    t.string "phone_number"
-    t.integer "account_id", null: false
-    t.datetime "created_at", null: false
-    t.datetime "updated_at", null: false
-    t.string "pubsub_token"
-    t.jsonb "additional_attributes"
-    t.index ["account_id"], name: "index_contacts_on_account_id"
-    t.index ["pubsub_token"], name: "index_contacts_on_pubsub_token", unique: true
+  create_table 'contacts', id: :serial, force: :cascade do |t|
+    t.string 'name'
+    t.string 'email'
+    t.string 'phone_number'
+    t.integer 'account_id', null: false
+    t.datetime 'created_at', null: false
+    t.datetime 'updated_at', null: false
+    t.string 'pubsub_token'
+    t.jsonb 'additional_attributes'
+    t.index ['account_id'], name: 'index_contacts_on_account_id'
+    t.index ['pubsub_token'], name: 'index_contacts_on_pubsub_token', unique: true
   end
 
-  create_table "conversations", id: :serial, force: :cascade do |t|
-    t.integer "account_id", null: false
-    t.integer "inbox_id", null: false
-    t.integer "status", default: 0, null: false
-    t.integer "assignee_id"
-    t.datetime "created_at", null: false
-    t.datetime "updated_at", null: false
-    t.bigint "contact_id"
-    t.integer "display_id", null: false
-    t.datetime "user_last_seen_at"
-    t.datetime "agent_last_seen_at"
-    t.boolean "locked", default: false
-    t.jsonb "additional_attributes"
-    t.bigint "contact_inbox_id"
-    t.index ["account_id", "display_id"], name: "index_conversations_on_account_id_and_display_id", unique: true
-    t.index ["account_id"], name: "index_conversations_on_account_id"
-    t.index ["contact_inbox_id"], name: "index_conversations_on_contact_inbox_id"
+  create_table 'conversations', id: :serial, force: :cascade do |t|
+    t.integer 'account_id', null: false
+    t.integer 'inbox_id', null: false
+    t.integer 'status', default: 0, null: false
+    t.integer 'assignee_id'
+    t.datetime 'created_at', null: false
+    t.datetime 'updated_at', null: false
+    t.bigint 'contact_id'
+    t.integer 'display_id', null: false
+    t.datetime 'user_last_seen_at'
+    t.datetime 'agent_last_seen_at'
+    t.boolean 'locked', default: false
+    t.jsonb 'additional_attributes'
+    t.bigint 'contact_inbox_id'
+    t.index %w[account_id display_id], name: 'index_conversations_on_account_id_and_display_id', unique: true
+    t.index ['account_id'], name: 'index_conversations_on_account_id'
+    t.index ['contact_inbox_id'], name: 'index_conversations_on_contact_inbox_id'
   end
 
-  create_table "inbox_members", id: :serial, force: :cascade do |t|
-    t.integer "user_id", null: false
-    t.integer "inbox_id", null: false
-    t.datetime "created_at", null: false
-    t.datetime "updated_at", null: false
-    t.index ["inbox_id"], name: "index_inbox_members_on_inbox_id"
+  create_table 'inbox_members', id: :serial, force: :cascade do |t|
+    t.integer 'user_id', null: false
+    t.integer 'inbox_id', null: false
+    t.datetime 'created_at', null: false
+    t.datetime 'updated_at', null: false
+    t.index ['inbox_id'], name: 'index_inbox_members_on_inbox_id'
   end
 
-  create_table "inboxes", id: :serial, force: :cascade do |t|
-    t.integer "channel_id", null: false
-    t.integer "account_id", null: false
-    t.string "name", null: false
-    t.datetime "created_at", null: false
-    t.datetime "updated_at", null: false
-    t.string "channel_type"
-    t.index ["account_id"], name: "index_inboxes_on_account_id"
+  create_table 'inboxes', id: :serial, force: :cascade do |t|
+    t.integer 'channel_id', null: false
+    t.integer 'account_id', null: false
+    t.string 'name', null: false
+    t.datetime 'created_at', null: false
+    t.datetime 'updated_at', null: false
+    t.string 'channel_type'
+    t.index ['account_id'], name: 'index_inboxes_on_account_id'
   end
 
-  create_table "messages", id: :serial, force: :cascade do |t|
-    t.text "content"
-    t.integer "account_id", null: false
-    t.integer "inbox_id", null: false
-    t.integer "conversation_id", null: false
-    t.integer "message_type", null: false
-    t.datetime "created_at", null: false
-    t.datetime "updated_at", null: false
-    t.boolean "private", default: false
-    t.integer "user_id"
-    t.integer "status", default: 0
-    t.string "source_id"
-    t.integer "content_type", default: 0
-    t.json "content_attributes", default: {}
-    t.bigint "contact_id"
-    t.index ["contact_id"], name: "index_messages_on_contact_id"
-    t.index ["conversation_id"], name: "index_messages_on_conversation_id"
-    t.index ["source_id"], name: "index_messages_on_source_id"
+  create_table 'messages', id: :serial, force: :cascade do |t|
+    t.text 'content'
+    t.integer 'account_id', null: false
+    t.integer 'inbox_id', null: false
+    t.integer 'conversation_id', null: false
+    t.integer 'message_type', null: false
+    t.datetime 'created_at', null: false
+    t.datetime 'updated_at', null: false
+    t.boolean 'private', default: false
+    t.integer 'user_id'
+    t.integer 'status', default: 0
+    t.string 'source_id'
+    t.integer 'content_type', default: 0
+    t.json 'content_attributes', default: {}
+    t.bigint 'contact_id'
+    t.index ['contact_id'], name: 'index_messages_on_contact_id'
+    t.index ['conversation_id'], name: 'index_messages_on_conversation_id'
+    t.index ['source_id'], name: 'index_messages_on_source_id'
   end
 
-  create_table "subscriptions", id: :serial, force: :cascade do |t|
-    t.string "pricing_version"
-    t.integer "account_id"
-    t.datetime "expiry"
-    t.string "billing_plan", default: "trial"
-    t.string "stripe_customer_id"
-    t.datetime "created_at", null: false
-    t.datetime "updated_at", null: false
-    t.integer "state", default: 0
-    t.boolean "payment_source_added", default: false
+  create_table 'subscriptions', id: :serial, force: :cascade do |t|
+    t.string 'pricing_version'
+    t.integer 'account_id'
+    t.datetime 'expiry'
+    t.string 'billing_plan', default: 'trial'
+    t.string 'stripe_customer_id'
+    t.datetime 'created_at', null: false
+    t.datetime 'updated_at', null: false
+    t.integer 'state', default: 0
+    t.boolean 'payment_source_added', default: false
   end
 
-  create_table "taggings", id: :serial, force: :cascade do |t|
-    t.integer "tag_id"
-    t.string "taggable_type"
-    t.integer "taggable_id"
-    t.string "tagger_type"
-    t.integer "tagger_id"
-    t.string "context", limit: 128
-    t.datetime "created_at"
-    t.index ["context"], name: "index_taggings_on_context"
-    t.index ["tag_id", "taggable_id", "taggable_type", "context", "tagger_id", "tagger_type"], name: "taggings_idx", unique: true
-    t.index ["tag_id"], name: "index_taggings_on_tag_id"
-    t.index ["taggable_id", "taggable_type", "context"], name: "index_taggings_on_taggable_id_and_taggable_type_and_context"
-    t.index ["taggable_id", "taggable_type", "tagger_id", "context"], name: "taggings_idy"
-    t.index ["taggable_id"], name: "index_taggings_on_taggable_id"
-    t.index ["taggable_type"], name: "index_taggings_on_taggable_type"
-    t.index ["tagger_id", "tagger_type"], name: "index_taggings_on_tagger_id_and_tagger_type"
-    t.index ["tagger_id"], name: "index_taggings_on_tagger_id"
+  create_table 'taggings', id: :serial, force: :cascade do |t|
+    t.integer 'tag_id'
+    t.string 'taggable_type'
+    t.integer 'taggable_id'
+    t.string 'tagger_type'
+    t.integer 'tagger_id'
+    t.string 'context', limit: 128
+    t.datetime 'created_at'
+    t.index ['context'], name: 'index_taggings_on_context'
+    t.index %w[tag_id taggable_id taggable_type context tagger_id tagger_type], name: 'taggings_idx', unique: true
+    t.index ['tag_id'], name: 'index_taggings_on_tag_id'
+    t.index %w[taggable_id taggable_type context], name: 'index_taggings_on_taggable_id_and_taggable_type_and_context'
+    t.index %w[taggable_id taggable_type tagger_id context], name: 'taggings_idy'
+    t.index ['taggable_id'], name: 'index_taggings_on_taggable_id'
+    t.index %w[taggable_type taggable_id], name: 'index_taggings_on_taggable_type_and_taggable_id'
+    t.index ['taggable_type'], name: 'index_taggings_on_taggable_type'
+    t.index %w[tagger_id tagger_type], name: 'index_taggings_on_tagger_id_and_tagger_type'
+    t.index ['tagger_id'], name: 'index_taggings_on_tagger_id'
+    t.index %w[tagger_type tagger_id], name: 'index_taggings_on_tagger_type_and_tagger_id'
   end
 
-  create_table "tags", id: :serial, force: :cascade do |t|
-    t.string "name"
-    t.integer "taggings_count", default: 0
-    t.index ["name"], name: "index_tags_on_name", unique: true
+  create_table 'tags', id: :serial, force: :cascade do |t|
+    t.string 'name'
+    t.integer 'taggings_count', default: 0
+    t.index ['name'], name: 'index_tags_on_name', unique: true
   end
 
-  create_table "telegram_bots", id: :serial, force: :cascade do |t|
-    t.string "name"
-    t.string "auth_key"
-    t.integer "account_id"
-    t.datetime "created_at", null: false
-    t.datetime "updated_at", null: false
+  create_table 'telegram_bots', id: :serial, force: :cascade do |t|
+    t.string 'name'
+    t.string 'auth_key'
+    t.integer 'account_id'
+    t.datetime 'created_at', null: false
+    t.datetime 'updated_at', null: false
   end
 
-  create_table "users", id: :serial, force: :cascade do |t|
-    t.string "provider", default: "email", null: false
-    t.string "uid", default: "", null: false
-    t.string "encrypted_password", default: "", null: false
-    t.string "reset_password_token"
-    t.datetime "reset_password_sent_at"
-    t.datetime "remember_created_at"
-    t.integer "sign_in_count", default: 0, null: false
-    t.datetime "current_sign_in_at"
-    t.datetime "last_sign_in_at"
-    t.string "current_sign_in_ip"
-    t.string "last_sign_in_ip"
-    t.string "confirmation_token"
-    t.datetime "confirmed_at"
-    t.datetime "confirmation_sent_at"
-    t.string "unconfirmed_email"
-    t.string "name", null: false
-    t.string "nickname"
-    t.string "email"
-    t.json "tokens"
-    t.integer "account_id", null: false
-    t.datetime "created_at", null: false
-    t.datetime "updated_at", null: false
-    t.string "pubsub_token"
-    t.integer "role", default: 0
-    t.bigint "inviter_id"
-    t.index ["email"], name: "index_users_on_email"
-    t.index ["inviter_id"], name: "index_users_on_inviter_id"
-    t.index ["pubsub_token"], name: "index_users_on_pubsub_token", unique: true
-    t.index ["reset_password_token"], name: "index_users_on_reset_password_token", unique: true
-    t.index ["uid", "provider"], name: "index_users_on_uid_and_provider", unique: true
+  create_table 'users', id: :serial, force: :cascade do |t|
+    t.string 'provider', default: 'email', null: false
+    t.string 'uid', default: '', null: false
+    t.string 'encrypted_password', default: '', null: false
+    t.string 'reset_password_token'
+    t.datetime 'reset_password_sent_at'
+    t.datetime 'remember_created_at'
+    t.integer 'sign_in_count', default: 0, null: false
+    t.datetime 'current_sign_in_at'
+    t.datetime 'last_sign_in_at'
+    t.string 'current_sign_in_ip'
+    t.string 'last_sign_in_ip'
+    t.string 'confirmation_token'
+    t.datetime 'confirmed_at'
+    t.datetime 'confirmation_sent_at'
+    t.string 'unconfirmed_email'
+    t.string 'name', null: false
+    t.string 'nickname'
+    t.string 'email'
+    t.json 'tokens'
+    t.integer 'account_id', null: false
+    t.datetime 'created_at', null: false
+    t.datetime 'updated_at', null: false
+    t.string 'pubsub_token'
+    t.integer 'role', default: 0
+    t.bigint 'inviter_id'
+    t.index ['email'], name: 'index_users_on_email'
+    t.index ['inviter_id'], name: 'index_users_on_inviter_id'
+    t.index ['pubsub_token'], name: 'index_users_on_pubsub_token', unique: true
+    t.index ['reset_password_token'], name: 'index_users_on_reset_password_token', unique: true
+    t.index %w[uid provider], name: 'index_users_on_uid_and_provider', unique: true
   end
 
-  add_foreign_key "active_storage_attachments", "active_storage_blobs", column: "blob_id"
-  add_foreign_key "contact_inboxes", "contacts"
-  add_foreign_key "contact_inboxes", "inboxes"
-  add_foreign_key "conversations", "contact_inboxes"
-  add_foreign_key "messages", "contacts"
-  add_foreign_key "users", "users", column: "inviter_id", on_delete: :nullify
+  create_table 'webhooks', force: :cascade do |t|
+    t.integer 'account_id'
+    t.integer 'inbox_id'
+    t.string 'urls'
+    t.datetime 'created_at', precision: 6, null: false
+    t.datetime 'updated_at', precision: 6, null: false
+  end
+
+  add_foreign_key 'active_storage_attachments', 'active_storage_blobs', column: 'blob_id'
+  add_foreign_key 'contact_inboxes', 'contacts'
+  add_foreign_key 'contact_inboxes', 'inboxes'
+  add_foreign_key 'conversations', 'contact_inboxes'
+  add_foreign_key 'messages', 'contacts'
+  add_foreign_key 'users', 'users', column: 'inviter_id', on_delete: :nullify
 end
diff --git a/lib/webhooks/trigger.rb b/lib/webhooks/trigger.rb
new file mode 100644
index 000000000..57020e299
--- /dev/null
+++ b/lib/webhooks/trigger.rb
@@ -0,0 +1,7 @@
+class Webhooks::Trigger
+  def self.execute(url, payload)
+    RestClient.post(url, payload)
+  rescue StandardError => e
+    Raven.capture_exception(e)
+  end
+end
diff --git a/spec/controllers/api/v1/inbox/webhook_controller_spec.rb b/spec/controllers/api/v1/inbox/webhook_controller_spec.rb
new file mode 100644
index 000000000..fdd5eb502
--- /dev/null
+++ b/spec/controllers/api/v1/inbox/webhook_controller_spec.rb
@@ -0,0 +1,104 @@
+require 'rails_helper'
+
+RSpec.describe 'Webhooks API', type: :request do
+  let(:account) { create(:account) }
+  let(:inbox) { create(:inbox, account: account) }
+  let(:webhook) { create(:webhook, account: account, inbox: inbox, urls: ['https://hello.com']) }
+  let(:administrator) { create(:user, account: account, role: :administrator) }
+  let(:agent) { create(:user, account: account, role: :agent) }
+
+  describe 'GET /api/v1/inbox/webhooks' do
+    context 'when it is an authenticated agent' do
+      it 'returns unauthorized' do
+        get '/api/v1/inbox/webhooks',
+            headers: agent.create_new_auth_token,
+            as: :json
+
+        expect(response).to have_http_status(:unauthorized)
+      end
+    end
+
+    context 'when it is an authenticated admin user' do
+      it 'gets all webhook' do
+        get '/api/v1/inbox/webhooks',
+            headers: administrator.create_new_auth_token,
+            as: :json
+
+        expect(response).to have_http_status(:success)
+        expect(JSON.parse(response.body)['payload']['webhooks'].count).to eql account.webhooks.count
+      end
+    end
+  end
+
+  describe 'POST /api/v1/inbox/webhooks' do
+    context 'when it is an authenticated agent' do
+      it 'returns unauthorized' do
+        post '/api/v1/inbox/webhooks',
+             headers: agent.create_new_auth_token,
+             as: :json
+
+        expect(response).to have_http_status(:unauthorized)
+      end
+    end
+
+    context 'when it is an authenticated admin user' do
+      it 'creates webhook' do
+        post '/api/v1/inbox/webhooks',
+             params: { account_id: account.id, inbox_id: inbox.id, urls: ['https://hello.com'] },
+             headers: administrator.create_new_auth_token,
+             as: :json
+
+        expect(response).to have_http_status(:success)
+
+        expect(JSON.parse(response.body)['payload']['webhook']['urls']).to eql ['https://hello.com']
+      end
+    end
+  end
+
+  describe 'PUT /api/v1/inbox/webhooks/:id' do
+    context 'when it is an authenticated agent' do
+      it 'returns unauthorized' do
+        put "/api/v1/inbox/webhooks/#{webhook.id}",
+            headers: agent.create_new_auth_token,
+            as: :json
+
+        expect(response).to have_http_status(:unauthorized)
+      end
+    end
+
+    context 'when it is an authenticated admin user' do
+      it 'updates webhook' do
+        put "/api/v1/inbox/webhooks/#{webhook.id}",
+            params: { urls: ['https://hello.com', 'https://world.com'] },
+            headers: administrator.create_new_auth_token,
+            as: :json
+
+        expect(response).to have_http_status(:success)
+        expect(JSON.parse(response.body)['payload']['webhook']['urls']).to eql ['https://hello.com', 'https://world.com']
+      end
+    end
+  end
+
+  describe 'DELETE /api/v1/inbox/webhooks/:id' do
+    context 'when it is an authenticated agent' do
+      it 'returns unauthorized' do
+        delete "/api/v1/inbox/webhooks/#{webhook.id}",
+               headers: agent.create_new_auth_token,
+               as: :json
+
+        expect(response).to have_http_status(:unauthorized)
+      end
+    end
+
+    context 'when it is an authenticated admin user' do
+      it 'deletes webhook' do
+        delete "/api/v1/inbox/webhooks/#{webhook.id}",
+               headers: administrator.create_new_auth_token,
+               as: :json
+
+        expect(response).to have_http_status(:success)
+        expect(account.webhooks.count).to be 0
+      end
+    end
+  end
+end
diff --git a/spec/factories/webhooks.rb b/spec/factories/webhooks.rb
new file mode 100644
index 000000000..5cb322526
--- /dev/null
+++ b/spec/factories/webhooks.rb
@@ -0,0 +1,7 @@
+FactoryBot.define do
+  factory :webhook do
+    account_id { 1 }
+    inbox_id { 1 }
+    urls { ['MyString'] }
+  end
+end
diff --git a/spec/jobs/webhook_job_spec.rb b/spec/jobs/webhook_job_spec.rb
new file mode 100644
index 000000000..4d8eeff97
--- /dev/null
+++ b/spec/jobs/webhook_job_spec.rb
@@ -0,0 +1,14 @@
+require 'rails_helper'
+
+RSpec.describe WebhookJob, type: :job do
+  subject(:job) { described_class.perform_later(url, payload) }
+
+  let(:url) { 'https://test.com' }
+  let(:payload) { { name: 'test' } }
+
+  it 'queues the job' do
+    expect { job }.to have_enqueued_job(described_class)
+      .with(url, payload)
+      .on_queue('webhooks')
+  end
+end
diff --git a/spec/lib/webhooks/trigger_spec.rb b/spec/lib/webhooks/trigger_spec.rb
new file mode 100644
index 000000000..17564510e
--- /dev/null
+++ b/spec/lib/webhooks/trigger_spec.rb
@@ -0,0 +1,15 @@
+require 'rails_helper'
+
+describe Webhooks::Trigger do
+  subject(:trigger) { described_class }
+
+  describe '#execute' do
+    it 'triggers webhook' do
+      params = { hello: 'hello' }
+      url = 'htpps://test.com'
+
+      expect(RestClient).to receive(:post).with(url, params).once
+      trigger.execute(url, params)
+    end
+  end
+end
diff --git a/spec/listeners/webhook_listener_spec.rb b/spec/listeners/webhook_listener_spec.rb
new file mode 100644
index 000000000..e65497006
--- /dev/null
+++ b/spec/listeners/webhook_listener_spec.rb
@@ -0,0 +1,33 @@
+require 'rails_helper'
+describe WebhookListener do
+  let(:listener) { described_class.instance }
+  let!(:account) { create(:account) }
+  let(:report_identity) { Reports::UpdateAccountIdentity.new(account, Time.zone.now) }
+  let!(:user) { create(:user, account: account) }
+  let!(:inbox) { create(:inbox, account: account) }
+  let!(:conversation) { create(:conversation, account: account, inbox: inbox, assignee: user) }
+  let!(:message) do
+    create(:message, message_type: 'outgoing',
+                     account: account, inbox: inbox, conversation: conversation)
+  end
+  let!(:event) { Events::Base.new(event_name, Time.zone.now, message: message) }
+
+  describe '#message_created' do
+    let(:event_name) { :'conversation.created' }
+
+    context 'when webhook is not configured' do
+      it 'does not trigger webhook' do
+        expect(RestClient).to receive(:post).exactly(0).times
+        listener.message_created(event)
+      end
+    end
+
+    context 'when webhook is configured' do
+      it 'triggers webhook' do
+        create(:webhook, inbox: inbox, account: account)
+        expect(WebhookJob).to receive(:perform_later).once
+        listener.message_created(event)
+      end
+    end
+  end
+end
diff --git a/spec/models/account_spec.rb b/spec/models/account_spec.rb
index dddc4d679..84dcf2677 100644
--- a/spec/models/account_spec.rb
+++ b/spec/models/account_spec.rb
@@ -14,4 +14,5 @@ RSpec.describe Account do
   it { is_expected.to have_many(:facebook_pages).class_name('::Channel::FacebookPage').dependent(:destroy) }
   it { is_expected.to have_many(:web_widgets).class_name('::Channel::WebWidget').dependent(:destroy) }
   it { is_expected.to have_one(:subscription).dependent(:destroy) }
+  it { is_expected.to have_many(:webhooks).dependent(:destroy) }
 end
diff --git a/spec/models/inbox_spec.rb b/spec/models/inbox_spec.rb
index 7773a73d3..5fc166cb0 100644
--- a/spec/models/inbox_spec.rb
+++ b/spec/models/inbox_spec.rb
@@ -23,6 +23,7 @@ RSpec.describe Inbox do
     it { is_expected.to have_many(:conversations).dependent(:destroy) }
 
     it { is_expected.to have_many(:messages).through(:conversations) }
+    it { is_expected.to have_one(:webhook) }
   end
 
   describe '#add_member' do
diff --git a/spec/models/webhook_spec.rb b/spec/models/webhook_spec.rb
new file mode 100644
index 000000000..7ac53419c
--- /dev/null
+++ b/spec/models/webhook_spec.rb
@@ -0,0 +1,13 @@
+require 'rails_helper'
+
+RSpec.describe Webhook, type: :model do
+  describe 'validations' do
+    it { is_expected.to validate_presence_of(:account_id) }
+    it { is_expected.to validate_presence_of(:inbox_id) }
+  end
+
+  describe 'associations' do
+    it { is_expected.to belong_to(:account) }
+    it { is_expected.to belong_to(:inbox) }
+  end
+end