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Merge branch 'develop' into feat/custom-attrs-automations

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Fayaz Ahmed 2022-05-23 12:40:18 +05:30 committed by GitHub
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95 changed files with 591 additions and 128 deletions
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5
app/finders/conversation_finder.rb
View file

@ -51,6 +51,7 @@ class ConversationFinder
filter_by_team if @team
filter_by_labels if params[:labels]
filter_by_query if params[:q]
filter_by_reply_status
end
def set_inboxes
@ -90,6 +91,10 @@ class ConversationFinder
@conversations
end
def filter_by_reply_status
@conversations = @conversations.where(first_reply_created_at: nil) if params[:reply_status] == 'unattended'
end
def filter_by_query
allowed_message_types = [Message.message_types[:incoming], Message.message_types[:outgoing]]
@conversations = conversations.joins(:messages).where('messages.content ILIKE :search', search: "%#{params[:q]}%")

1
app/javascript/dashboard/i18n/locale/ar/report.json
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@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "تقارير CSAT",
"NO_RECORDS": "لا توجد ردود متوفرة على الدراسة الاستقصائية CSAT.",
"DOWNLOAD": "تحميل تقرير رضاء خدمة العملاء",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "اختر الوكلاء"

1
app/javascript/dashboard/i18n/locale/bg/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

2
app/javascript/dashboard/i18n/locale/bg/settings.json
View file

@ -21,7 +21,7 @@
},
"MESSAGE_SIGNATURE_SECTION": {
"TITLE": "Personal message signature",
"NOTE": "Create a personal message signature that would be added to all the messages you send from your email inbox. Use the rich content editor to create a highly personalised signature.",
"NOTE": "Create a personal message signature that would be added to all the messages you send from the platform. Use the rich content editor to create a highly personalised signature.",
"BTN_TEXT": "Save message signature",
"API_ERROR": "Couldn't save signature! Try again",
"API_SUCCESS": "Signature saved successfully"

1
app/javascript/dashboard/i18n/locale/ca/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

6
app/javascript/dashboard/i18n/locale/cs/chatlist.json
View file

@ -7,7 +7,7 @@
"404": "V této skupině nejsou žádné aktivní konverzace."
},
"TAB_HEADING": "Konverzace",
"MENTION_HEADING": "Mentions",
"MENTION_HEADING": "Zmínka",
"SEARCH": {
"INPUT": "Hledat lidi, chaty, Uložené odpovědi .."
},
@ -76,12 +76,12 @@
"RECEIVED_VIA_EMAIL": "Obdrženo e-mailem",
"VIEW_TWEET_IN_TWITTER": "Zobrazit tweet na Twitteru",
"REPLY_TO_TWEET": "Odpovědět na tento tweet",
"LINK_TO_STORY": "Go to instagram story",
"LINK_TO_STORY": "Přejít na instagram příběh",
"SENT": "Sent successfully",
"NO_MESSAGES": "Žádné zprávy",
"NO_CONTENT": "Žádný obsah k dispozici",
"HIDE_QUOTED_TEXT": "Hide Quoted Text",
"SHOW_QUOTED_TEXT": "Show Quoted Text",
"MESSAGE_READ": "Read"
"MESSAGE_READ": "Přečteno"
}
}

64
app/javascript/dashboard/i18n/locale/cs/conversation.json
View file

@ -1,7 +1,7 @@
{
"CONVERSATION": {
"404": "Vyberte prosím konverzaci z levého panelu",
"UNVERIFIED_SESSION": "The identity of this user is not verified",
"UNVERIFIED_SESSION": "Identita tohoto uživatele není ověřena",
"NO_MESSAGE_1": "Ale ne! Vypadá to, že ve vaší schránce nejsou žádné zprávy od zákazníků.",
"NO_MESSAGE_2": " pro odeslání zprávy na vaši stránku!",
"NO_INBOX_1": "Hola! Zdá se, že jste ještě nepřidali žádné schránky.",
@ -22,7 +22,7 @@
"LOADING_CONVERSATIONS": "Načítání konverzací",
"CANNOT_REPLY": "Nemůžete odpovědět z důvodu",
"24_HOURS_WINDOW": "24 hodinové omezení okna",
"NOT_ASSIGNED_TO_YOU": "This conversation is not assigned to you. Would you like to assign this conversation to yourself?",
"NOT_ASSIGNED_TO_YOU": "Tato konverzace vám není přiřazena. Chcete si přiřadit tuto konverzaci?",
"ASSIGN_TO_ME": "Přiřadit mi",
"TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
"TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hodinové omezení okna",
@ -32,7 +32,7 @@
"DOWNLOAD": "Stáhnout",
"UPLOADING_ATTACHMENTS": "Nahrávání příloh...",
"SUCCESS_DELETE_MESSAGE": "Zpráva byla úspěšně smazána",
"FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
"FAIL_DELETE_MESSSAGE": "Zpráva se nepodařilo odstranit! Zkuste to znovu",
"NO_RESPONSE": "Bez odpovědi",
"RATING_TITLE": "Hodnocení",
"FEEDBACK_TITLE": "Zpětná vazba",
@ -43,12 +43,12 @@
"OPEN": "Více",
"CLOSE": "Zavřít",
"DETAILS": "Podrobnosti",
"SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
"SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week",
"SNOOZED_UNTIL_NEXT_REPLY": "Snoozed until next reply"
"SNOOZED_UNTIL_TOMORROW": "Odloženo do zítřka",
"SNOOZED_UNTIL_NEXT_WEEK": "Odloženo do příštího týdne",
"SNOOZED_UNTIL_NEXT_REPLY": "Odloženo do další odpovědi"
},
"RESOLVE_DROPDOWN": {
"MARK_PENDING": "Mark as pending",
"MARK_PENDING": "Označit jako nevyřízené",
"SNOOZE": {
"TITLE": "Odložit do",
"NEXT_REPLY": "Další odpověď",
@ -57,13 +57,13 @@
}
},
"FOOTER": {
"MESSAGE_SIGN_TOOLTIP": "Message signature",
"ENABLE_SIGN_TOOLTIP": "Enable signature",
"DISABLE_SIGN_TOOLTIP": "Disable signature",
"MESSAGE_SIGN_TOOLTIP": "Podpis zprávy",
"ENABLE_SIGN_TOOLTIP": "Povolit podpis",
"DISABLE_SIGN_TOOLTIP": "Zakázat podpis",
"MSG_INPUT": "Shift + zadejte pro nový řádek. Začněte '/' pro výběr zrušené odpovědi.",
"PRIVATE_MSG_INPUT": "Shift + zadejte pro nový řádek. Toto bude viditelné pouze pro agenty",
"MESSAGE_SIGNATURE_NOT_CONFIGURED": "Message signature is not configured, please configure it in profile settings.",
"CLICK_HERE": "Click here to update"
"CLICK_HERE": "Klikněte zde pro aktualizaci"
},
"REPLYBOX": {
"REPLY": "Odpověď",
@ -77,7 +77,7 @@
"TIP_AUDIORECORDER_ICON": "Record audio",
"TIP_AUDIORECORDER_PERMISSION": "Allow access to audio",
"TIP_AUDIORECORDER_ERROR": "Could not open the audio",
"ENTER_TO_SEND": "Enter to send",
"ENTER_TO_SEND": "Enterem odeslat",
"DRAG_DROP": "Drag and drop here to attach",
"START_AUDIO_RECORDING": "Start audio recording",
"STOP_AUDIO_RECORDING": "Stop audio recording",
@ -101,11 +101,11 @@
"CHANGE_AGENT": "Konverzace pověřená osoba změněna",
"CHANGE_TEAM": "Tým konverzace se změnil",
"FILE_SIZE_LIMIT": "Soubor překračuje limit {MAXIMUM_FILE_UPLOAD_SIZE} přílohy",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"MESSAGE_ERROR": "Nepodařilo se odeslat tuto zprávu, zkuste to prosím později",
"SENT_BY": "Odeslal:",
"BOT": "Bot",
"SEND_FAILED": "Couldn't send message! Try again",
"TRY_AGAIN": "retry",
"SEND_FAILED": "Odeslání zprávy se nezdařilo! Zkuste to znovu",
"TRY_AGAIN": "opakovat",
"ASSIGNMENT": {
"SELECT_AGENT": "Vybrat agenta",
"REMOVE": "Odebrat",
@ -165,37 +165,37 @@
"PLACEHOLDER": "Nic"
},
"ACCORDION": {
"CONTACT_DETAILS": "Contact Details",
"CONVERSATION_ACTIONS": "Conversation Actions",
"CONVERSATION_LABELS": "Conversation Labels",
"CONVERSATION_INFO": "Conversation Information",
"CONTACT_ATTRIBUTES": "Contact Attributes",
"CONTACT_DETAILS": "Podrobnosti kontaktu",
"CONVERSATION_ACTIONS": "Akce konverzace",
"CONVERSATION_LABELS": "Štítky konverzace",
"CONVERSATION_INFO": "Informace o konverzaci",
"CONTACT_ATTRIBUTES": "Atributy kontaktu",
"PREVIOUS_CONVERSATION": "Předchozí konverzace"
}
},
"CONVERSATION_CUSTOM_ATTRIBUTES": {
"ADD_BUTTON_TEXT": "Create attribute",
"ADD_BUTTON_TEXT": "Vytvořit atribut",
"UPDATE": {
"SUCCESS": "Attribute updated successfully",
"ERROR": "Unable to update attribute. Please try again later"
"SUCCESS": "Atribut byl úspěšně aktualizován",
"ERROR": "Atribut nelze aktualizovat. Zkuste to prosím později"
},
"ADD": {
"TITLE": "Add",
"SUCCESS": "Attribute added successfully",
"ERROR": "Unable to add attribute. Please try again later"
"TITLE": "Přidat",
"SUCCESS": "Atribut byl úspěšně přidán",
"ERROR": "Nelze přidat atribut. Zkuste to prosím později"
},
"DELETE": {
"SUCCESS": "Attribute deleted successfully",
"ERROR": "Unable to delete attribute. Please try again later"
"SUCCESS": "Atribut byl úspěšně odstraněn",
"ERROR": "Atribut nelze odstranit. Zkuste to prosím později"
},
"ATTRIBUTE_SELECT": {
"TITLE": "Add attributes",
"PLACEHOLDER": "Search attributes",
"NO_RESULT": "No attributes found"
"TITLE": "Přidat atributy",
"PLACEHOLDER": "Hledat atributy",
"NO_RESULT": "Nebyly nalezeny žádné atributy"
}
},
"EMAIL_HEADER": {
"FROM": "From",
"FROM": "Od",
"TO": "Komu",
"BCC": "Bcc",
"CC": "Cc",

41
app/javascript/dashboard/i18n/locale/cs/report.json
View file

@ -53,7 +53,7 @@
},
{
"id": 4,
"name": "Last year"
"name": "Poslední rok"
},
{
"id": 5,
@ -61,56 +61,56 @@
}
],
"CUSTOM_DATE_RANGE": {
"CONFIRM": "Apply",
"CONFIRM": "Použít",
"PLACEHOLDER": "Select date range"
},
"GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
"GROUP_BY_DAY_OPTIONS": [
{
"id": 1,
"groupBy": "Day"
"groupBy": "Den"
}
],
"GROUP_BY_WEEK_OPTIONS": [
{
"id": 1,
"groupBy": "Day"
"groupBy": "Den"
},
{
"id": 2,
"groupBy": "Week"
"groupBy": "Týden"
}
],
"GROUP_BY_MONTH_OPTIONS": [
{
"id": 1,
"groupBy": "Day"
"groupBy": "Den"
},
{
"id": 2,
"groupBy": "Week"
"groupBy": "Týden"
},
{
"id": 3,
"groupBy": "Month"
"groupBy": "Měsíc"
}
],
"GROUP_BY_YEAR_OPTIONS": [
{
"id": 1,
"groupBy": "Day"
"groupBy": "Den"
},
{
"id": 2,
"groupBy": "Week"
"groupBy": "Týden"
},
{
"id": 3,
"groupBy": "Month"
"groupBy": "Měsíc"
},
{
"id": 4,
"groupBy": "Year"
"groupBy": "Rok"
}
],
"BUSINESS_HOURS": "Pracovní doba"
@ -170,7 +170,7 @@
},
{
"id": 4,
"name": "Last year"
"name": "Poslední rok"
},
{
"id": 5,
@ -178,7 +178,7 @@
}
],
"CUSTOM_DATE_RANGE": {
"CONFIRM": "Apply",
"CONFIRM": "Použít",
"PLACEHOLDER": "Select date range"
}
},
@ -237,7 +237,7 @@
},
{
"id": 4,
"name": "Last year"
"name": "Poslední rok"
},
{
"id": 5,
@ -245,7 +245,7 @@
}
],
"CUSTOM_DATE_RANGE": {
"CONFIRM": "Apply",
"CONFIRM": "Použít",
"PLACEHOLDER": "Select date range"
}
},
@ -304,7 +304,7 @@
},
{
"id": 4,
"name": "Last year"
"name": "Poslední rok"
},
{
"id": 5,
@ -312,7 +312,7 @@
}
],
"CUSTOM_DATE_RANGE": {
"CONFIRM": "Apply",
"CONFIRM": "Použít",
"PLACEHOLDER": "Select date range"
}
},
@ -371,7 +371,7 @@
},
{
"id": 4,
"name": "Last year"
"name": "Poslední rok"
},
{
"id": 5,
@ -379,13 +379,14 @@
}
],
"CUSTOM_DATE_RANGE": {
"CONFIRM": "Apply",
"CONFIRM": "Použít",
"PLACEHOLDER": "Select date range"
}
},
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

2
app/javascript/dashboard/i18n/locale/cs/settings.json
View file

@ -154,7 +154,7 @@
"SWITCH": "Switch",
"CONVERSATIONS": "Konverzace",
"ALL_CONVERSATIONS": "All Conversations",
"MENTIONED_CONVERSATIONS": "Mentions",
"MENTIONED_CONVERSATIONS": "Zmínka",
"REPORTS": "Zprávy",
"SETTINGS": "Nastavení",
"CONTACTS": "Kontakty",

1
app/javascript/dashboard/i18n/locale/da/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/de/report.json
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@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT-Berichte",
"NO_RECORDS": "Es sind keine Antworten zu CSAT Umfragen verfügbar.",
"DOWNLOAD": "CSAT-Berichte herunterladen",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Agenten wählen"

4
app/javascript/dashboard/i18n/locale/el/inboxMgmt.json
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@ -398,8 +398,8 @@
"MESSENGER_SUB_HEAD": "Τοποθετήσετε αυτόν τον κώδικα μέσα στο body tag της ιστοσελίδας σας",
"INBOX_AGENTS": "Πράκτορες",
"INBOX_AGENTS_SUB_TEXT": "Προσθέστε ή αφαιρέστε πράκτορες σε αυτό το κιβώτιο",
"AGENT_ASSIGNMENT": "Conversation Assignment",
"AGENT_ASSIGNMENT_SUB_TEXT": "Update conversation assignment settings",
"AGENT_ASSIGNMENT": "Ανάθεση Συνομιλίας",
"AGENT_ASSIGNMENT_SUB_TEXT": "Ενημέρωση ρυθμίσεων ανάθεσης συνομιλίας",
"UPDATE": "Ενημέρωση",
"ENABLE_EMAIL_COLLECT_BOX": "Ενεργοποιήσετε το πλαίσιο συλλογής email",
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Ενεργοποίηση ή απενεργοποίηση του πλαισίου συλλογής μηνυμάτων ηλεκτρονικού ταχυδρομείου στη νέα συνομιλία",

1
app/javascript/dashboard/i18n/locale/el/report.json
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@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "Αναφορές CSAT",
"NO_RECORDS": "Δεν υπάρχουν διαθέσιμες απαντήσεις ερευνών CSAT.",
"DOWNLOAD": "Λήψη αναφορών CSAT",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Επιλέξτε Πράκτορες"

1
app/javascript/dashboard/i18n/locale/es/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "Reporte de encuestas de satisfacción",
"NO_RECORDS": "No hay respuestas de encuestas de satisfacción disponibles.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Elegir agentes"

4
app/javascript/dashboard/i18n/locale/fa/inboxMgmt.json
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@ -398,8 +398,8 @@
"MESSENGER_SUB_HEAD": "این دکمه را در تگ body قرار دهید",
"INBOX_AGENTS": "ایجنت ها",
"INBOX_AGENTS_SUB_TEXT": "اضافه کردن یا حذف کردن دسترسی ایجنت به صندوق ورودی",
"AGENT_ASSIGNMENT": "Conversation Assignment",
"AGENT_ASSIGNMENT_SUB_TEXT": "Update conversation assignment settings",
"AGENT_ASSIGNMENT": "واگذاری مکالمه",
"AGENT_ASSIGNMENT_SUB_TEXT": "تنظیمات واگذاری مکالمه را به روز کنید",
"UPDATE": "اعمال شود",
"ENABLE_EMAIL_COLLECT_BOX": "فعال سازی فرم دریافت ایمیل از کاربر",
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "فعال یا غیرفعال کردن فرم دریافت ایمیل از کاربر",

1
app/javascript/dashboard/i18n/locale/fa/report.json
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@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "گزارشات رضایت مشتری",
"NO_RECORDS": "هیچ پاسخ برای نظرسنجی رضایت مشتری در دسترس نیست.",
"DOWNLOAD": "دانلود گزارش CSAT",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "ایجنت را انتخاب کنید"

1
app/javascript/dashboard/i18n/locale/fi/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/fr/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "Rapports CSAT",
"NO_RECORDS": "Il n'y a aucune réponse à l'enquête CSAT disponible.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choisissez des agents"

1
app/javascript/dashboard/i18n/locale/he/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/hi/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/hu/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/id/report.json
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@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "Laporan CSAT",
"NO_RECORDS": "Tidak ada respons survey CSAT yang tersedia.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/it/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "Rapporti CSAT",
"NO_RECORDS": "Non ci sono risposte al sondaggio CSAT disponibili.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Scegli agenti"

52
app/javascript/dashboard/i18n/locale/ja/advancedFilters.json
View file

@ -1,28 +1,28 @@
{
"FILTER": {
"TITLE": "Filter Conversations",
"SUBTITLE": "Add filters below and hit 'Apply filters' to filter conversations.",
"ADD_NEW_FILTER": "Add Filter",
"FILTER_DELETE_ERROR": "You should have atleast one filter to save",
"SUBMIT_BUTTON_LABEL": "Apply filters",
"SUBTITLE": "会話のフィルターを行うには、適用したいフィルターを選択して「フィルターを適用」を押してください。",
"ADD_NEW_FILTER": "フィルターを追加",
"FILTER_DELETE_ERROR": "保存するには少なくとも一つのフィルター選択が必要です。",
"SUBMIT_BUTTON_LABEL": "フィルターを適用",
"CANCEL_BUTTON_LABEL": "キャンセル",
"CLEAR_BUTTON_LABEL": "Clear Filters",
"EMPTY_VALUE_ERROR": "Value is required",
"TOOLTIP_LABEL": "Filter conversations",
"CLEAR_BUTTON_LABEL": "フィルターをクリア",
"EMPTY_VALUE_ERROR": "値は必須です",
"TOOLTIP_LABEL": "会話をフィルターする",
"QUERY_DROPDOWN_LABELS": {
"AND": "AND",
"OR": "OR"
},
"OPERATOR_LABELS": {
"equal_to": "Equal to",
"not_equal_to": "Not equal to",
"contains": "Contains",
"does_not_contain": "Does not contain",
"is_present": "Is present",
"is_not_present": "Is not present",
"is_greater_than": "Is greater than",
"is_less_than": "Is lesser than",
"days_before": "Is x days before"
"equal_to": "等しい",
"not_equal_to": "等しくない",
"contains": "含む",
"does_not_contain": "含まない",
"is_present": "存在する",
"is_not_present": "存在しない",
"is_greater_than": "より大きい",
"is_less_than": "より小さい",
"days_before": "x日前"
},
"ATTRIBUTE_LABELS": {
"TRUE": "True",
@ -30,16 +30,16 @@
},
"ATTRIBUTES": {
"STATUS": "状況",
"ASSIGNEE_NAME": "Assignee Name",
"ASSIGNEE_NAME": "担当者名",
"INBOX_NAME": "受信トレイ名",
"TEAM_NAME": "Team Name",
"TEAM_NAME": "チーム名",
"CONVERSATION_IDENTIFIER": "Conversation Identifier",
"CAMPAIGN_NAME": "Campaign Name",
"CAMPAIGN_NAME": "キャンペーンの名前",
"LABELS": "ラベル",
"BROWSER_LANGUAGE": "Browser Language",
"COUNTRY_NAME": "Country Name",
"REFERER_LINK": "Referer link",
"CUSTOM_ATTRIBUTE_LIST": "List",
"BROWSER_LANGUAGE": "ブラウザの言語",
"COUNTRY_NAME": "国名",
"REFERER_LINK": "参照者のリンク",
"CUSTOM_ATTRIBUTE_LIST": "リスト",
"CUSTOM_ATTRIBUTE_TEXT": "Text",
"CUSTOM_ATTRIBUTE_NUMBER": "Number",
"CUSTOM_ATTRIBUTE_LINK": "Link",
@ -58,11 +58,11 @@
"LABEL": "Name this filter",
"PLACEHOLDER": "Enter a name for this filter",
"ERROR_MESSAGE": "Name is required",
"SAVE_BUTTON": "Save filter",
"SAVE_BUTTON": "フィルターの保存",
"CANCEL_BUTTON": "キャンセル",
"API_FOLDERS": {
"SUCCESS_MESSAGE": "Folder created successfully",
"ERROR_MESSAGE": "Error while creating folder"
"SUCCESS_MESSAGE": "フォルダが正常に作成されました",
"ERROR_MESSAGE": "フォルダの作成中にエラーが発生しました"
},
"API_SEGMENTS": {
"SUCCESS_MESSAGE": "Segment created successfully",

2
app/javascript/dashboard/i18n/locale/ja/contact.json
View file

@ -186,7 +186,7 @@
"SEARCH_BUTTON": "Search",
"SEARCH_INPUT_PLACEHOLDER": "Search for contacts",
"FILTER_CONTACTS": "Filter",
"FILTER_CONTACTS_SAVE": "Save filter",
"FILTER_CONTACTS_SAVE": "フィルターの保存",
"FILTER_CONTACTS_DELETE": "Delete filter",
"LIST": {
"LOADING_MESSAGE": "Loading contacts...",

26
app/javascript/dashboard/i18n/locale/ja/contactFilters.json
View file

@ -2,28 +2,28 @@
"CONTACTS_FILTER": {
"TITLE": "Filter Contacts",
"SUBTITLE": "Add filters below and hit 'Submit' to filter contacts.",
"ADD_NEW_FILTER": "Add Filter",
"ADD_NEW_FILTER": "フィルターを追加",
"CLEAR_ALL_FILTERS": "Clear All Filters",
"FILTER_DELETE_ERROR": "You should have atleast one filter to save",
"FILTER_DELETE_ERROR": "保存するには少なくとも一つのフィルター選択が必要です。",
"SUBMIT_BUTTON_LABEL": "送信",
"CANCEL_BUTTON_LABEL": "キャンセル",
"CLEAR_BUTTON_LABEL": "Clear Filters",
"EMPTY_VALUE_ERROR": "Value is required",
"CLEAR_BUTTON_LABEL": "フィルターをクリア",
"EMPTY_VALUE_ERROR": "値は必須です",
"TOOLTIP_LABEL": "Filter contacts",
"QUERY_DROPDOWN_LABELS": {
"AND": "AND",
"OR": "OR"
},
"OPERATOR_LABELS": {
"equal_to": "Equal to",
"not_equal_to": "Not equal to",
"contains": "Contains",
"does_not_contain": "Does not contain",
"is_present": "Is present",
"is_not_present": "Is not present",
"is_greater_than": "Is greater than",
"equal_to": "等しい",
"not_equal_to": "等しくない",
"contains": "含む",
"does_not_contain": "含まない",
"is_present": "存在する",
"is_not_present": "存在しない",
"is_greater_than": "より大きい",
"is_lesser_than": "Is lesser than",
"days_before": "Is x days before"
"days_before": "x日前"
},
"ATTRIBUTES": {
"NAME": "名前",
@ -32,7 +32,7 @@
"IDENTIFIER": "Identifier",
"CITY": "City",
"COUNTRY": "Country",
"CUSTOM_ATTRIBUTE_LIST": "List",
"CUSTOM_ATTRIBUTE_LIST": "リスト",
"CUSTOM_ATTRIBUTE_TEXT": "Text",
"CUSTOM_ATTRIBUTE_NUMBER": "Number",
"CUSTOM_ATTRIBUTE_LINK": "Link",

1
app/javascript/dashboard/i18n/locale/ja/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

10
app/javascript/dashboard/i18n/locale/ja/teamsSettings.json
View file

@ -1,15 +1,15 @@
{
"TEAMS_SETTINGS": {
"NEW_TEAM": "Create new team",
"HEADER": "Teams",
"NEW_TEAM": "チームを新規作成",
"HEADER": "チーム一覧",
"SIDEBAR_TXT": "<p><b>Teams</b></p> <p>Teams let you organize your agents into groups based on their responsibilities. <br /> An agent can be part of multiple teams. You can assign conversations to a team when you are working collaboratively. </p>",
"LIST": {
"404": "There are no teams created on this account.",
"EDIT_TEAM": "Edit team"
"404": "このアカウントにはまだ作成したチームはありません。",
"EDIT_TEAM": "チームを編集"
},
"CREATE_FLOW": {
"CREATE": {
"TITLE": "Create a new team",
"TITLE": "チームを新規作成",
"DESC": "Add a title and description to your new team."
},
"AGENTS": {

1
app/javascript/dashboard/i18n/locale/ko/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/lv/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/ml/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT റിപ്പോർട്ടുകൾ",
"NO_RECORDS": "CSAT സർവേ പ്രതികരണങ്ങളൊന്നും ലഭ്യമല്ല.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/ne/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/nl/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/no/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/pl/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "Raporty CSAT",
"NO_RECORDS": "Brak dostępnych odpowiedzi na ankietę CSAT.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/pt/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "Relatórios CSAT",
"NO_RECORDS": "Sem dados CSAT disponíveis para reposta.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Escolher Agentes"

1
app/javascript/dashboard/i18n/locale/pt_BR/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "Relatórios CSAT",
"NO_RECORDS": "Não há respostas de pesquisa em CSAT disponíveis.",
"DOWNLOAD": "Baixar relatórios de CSAT",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Escolher agentes"

1
app/javascript/dashboard/i18n/locale/ro/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "Rapoarte CSAT",
"NO_RECORDS": "Nu există răspunsuri predefinite disponibile în acest cont.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Alege agenți"

1
app/javascript/dashboard/i18n/locale/ru/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "Отчёты CSAT",
"NO_RECORDS": "Нет ответов на опрос CSAT.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Выберите Операторов"

1
app/javascript/dashboard/i18n/locale/sk/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/sr/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/sv/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/ta/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/th/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "รายงาน CSAT",
"NO_RECORDS": "ไม่มีรายงาน CSAT ที่แสดงผลได้",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "เลือกพนักงาน"

1
app/javascript/dashboard/i18n/locale/tr/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Temsilcileri Seç"

1
app/javascript/dashboard/i18n/locale/uk/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "Звіти CSAT",
"NO_RECORDS": "Немає доступних відповідей для опитувань CSAT.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Виберіть Агентів"

1
app/javascript/dashboard/i18n/locale/ur/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/ur_IN/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/vi/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "Báo cáo CSAT",
"NO_RECORDS": "Không có phản hồi báo cáo CSAT có sẵn.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/zh_CN/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

1
app/javascript/dashboard/i18n/locale/zh_TW/report.json
View file

@ -386,6 +386,7 @@
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"DOWNLOAD": "Download CSAT Reports",
"FILTERS": {
"AGENTS": {
"PLACEHOLDER": "Choose Agents"

10
app/javascript/survey/i18n/locale/cs.json
View file

@ -1,17 +1,17 @@
{
"SURVEY": {
"DESCRIPTION": "Dear customer 👋, please take a few moments to share feedback about the conversation you had with %{inboxName}.",
"DESCRIPTION": "Vážený zákazníku 👋, věnujte prosím několik okamžiků zpětné vazbě na konverzaci, kterou jste vedli s %{inboxName}.",
"RATING": {
"LABEL": "Ohodnoťte svou konverzaci",
"SUCCESS_MESSAGE": "Děkujeme Vám za odeslání hodnocení"
},
"FEEDBACK": {
"LABEL": "Do you have any thoughts you'd like to share?",
"PLACEHOLDER": "Your feedback (optional)",
"BUTTON_TEXT": "Submit feedback"
"LABEL": "Máte nějaké připomínky, o které byste se rád podělil?",
"PLACEHOLDER": "Váš názor (volitelné)",
"BUTTON_TEXT": "Odeslat zpětnou vazbu"
},
"API": {
"SUCCESS_MESSAGE": "Survey updated successfully",
"SUCCESS_MESSAGE": "Průzkum byl úspěšně aktualizován",
"ERROR_MESSAGE": "Nelze se připojit k Woot serveru, opakujte akci později"
}
},

20
app/javascript/widget/i18n/locale/cs.json
View file

@ -8,8 +8,8 @@
"SUBMIT": "Odeslat"
},
"MESSAGE_BUBBLE": {
"RETRY": "Send message again",
"ERROR_MESSAGE": "Couldn't send, try again"
"RETRY": "Odeslat zprávu znovu",
"ERROR_MESSAGE": "Odeslání se nezdařilo, zkuste to znovu"
}
},
"TEAM_AVAILABILITY": {
@ -22,8 +22,8 @@
"IN_A_DAY": "Obvykle odpoví za den"
},
"START_CONVERSATION": "Zahájit konverzaci",
"END_CONVERSATION": "End Conversation",
"CONTINUE_CONVERSATION": "Continue conversation",
"END_CONVERSATION": "Ukončit konverzaci",
"CONTINUE_CONVERSATION": "Pokračovat v konverzaci",
"START_NEW_CONVERSATION": "Zahájit novou konverzaci",
"UNREAD_VIEW": {
"VIEW_MESSAGES_BUTTON": "Zobrazit nové zprávy",
@ -49,14 +49,14 @@
"EMAIL_ADDRESS": {
"LABEL": "E-mailová adresa",
"PLACEHOLDER": "Zadejte prosím Váš e-mail",
"REQUIRED_ERROR": "Email Address is required",
"REQUIRED_ERROR": "E-mailová adresa je vyžadována",
"VALID_ERROR": "Zadejte prosím platnou e-mailovou adresu"
},
"PHONE_NUMBER": {
"LABEL": "Telefonní číslo",
"PLACEHOLDER": "Please enter your phone number",
"REQUIRED_ERROR": "Phone Number is required",
"VALID_ERROR": "Phone number should be of E.164 format eg: +1415555555"
"PLACEHOLDER": "Zadejte prosím Vaše telefonní číslo",
"REQUIRED_ERROR": "Telefonní číslo je vyžadováno",
"VALID_ERROR": "Telefonní číslo by mělo být ve formátu E.164, např.: +141555555555"
},
"MESSAGE": {
"LABEL": "Zpráva",
@ -64,8 +64,8 @@
"ERROR": "Zpráva je příliš krátká"
}
},
"CAMPAIGN_HEADER": "Please provide your name and email before starting the conversation",
"IS_REQUIRED": "is required"
"CAMPAIGN_HEADER": "Zadejte své jméno a e-mail před zahájením konverzace",
"IS_REQUIRED": "je vyžadováno"
},
"FILE_SIZE_LIMIT": "Soubor překračuje limit {MAXIMUM_FILE_UPLOAD_SIZE} přílohy",
"CHAT_FORM": {

14
app/javascript/widget/i18n/locale/fr.json
View file

@ -8,7 +8,7 @@
"SUBMIT": "Envoyer"
},
"MESSAGE_BUBBLE": {
"RETRY": "Envoyer à nouveau le message",
"RETRY": "Envoyer le message à nouveau",
"ERROR_MESSAGE": "Impossible d'envoyer, réessayez"
}
},
@ -49,14 +49,14 @@
"EMAIL_ADDRESS": {
"LABEL": "Adresse de courriel",
"PLACEHOLDER": "Veuillez saisir votre adresse de courriel",
"REQUIRED_ERROR": "Email Address is required",
"REQUIRED_ERROR": "L'adresse courriel est requise",
"VALID_ERROR": "Veuillez saisir une adresse de courriel valide"
},
"PHONE_NUMBER": {
"LABEL": "Numéro de téléphone",
"PLACEHOLDER": "Please enter your phone number",
"REQUIRED_ERROR": "Phone Number is required",
"VALID_ERROR": "Phone number should be of E.164 format eg: +1415555555"
"PLACEHOLDER": "Veuillez entrer votre numéro de téléphone",
"REQUIRED_ERROR": "Le numéro de téléphone est requis",
"VALID_ERROR": "Le numéro de téléphone doit être au format E.164. Ex : +1415555555"
},
"MESSAGE": {
"LABEL": "Message",
@ -64,8 +64,8 @@
"ERROR": "Message trop court"
}
},
"CAMPAIGN_HEADER": "Veuillez fournir votre nom et votre email avant de commencer la conversation",
"IS_REQUIRED": "is required"
"CAMPAIGN_HEADER": "Veuillez fournir votre nom et votre courriel avant de commencer la conversation",
"IS_REQUIRED": "est requis"
},
"FILE_SIZE_LIMIT": "Le fichier dépasse la limite de {MAXIMUM_FILE_UPLOAD_SIZE} pour les pièces jointes",
"CHAT_FORM": {

10
config/locales/ar.yml
View file

@ -45,6 +45,16 @@ ar:
avg_first_response_time: متوسط وقت الرد الأول (الدقائق)
avg_resolution_time: متوسط وقت المحادثة (الدقائق)
default_group_by: اليوم
csat:
headers:
contact_name: اسم جهة الاتصال
contact_email_address: عنوان البريد الإلكتروني الخاص بجهة الاتصال
contact_phone_number: رقم هاتف جهة الاتصال
link_to_the_conversation: رابط إلى المحادثة
agent_name: اسم الموظف
rating: التقييم
feedback: التعليق على الملاحظات
recorded_at: تاريخ التسجيل
notifications:
notification_title:
conversation_creation: "[محادثة جديدة] - #%{display_id} تم إنشاؤها في %{inbox_name}"

10
config/locales/bg.yml
View file

@ -45,6 +45,16 @@ bg:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Име на агента
rating: Rating
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/ca.yml
View file

@ -45,6 +45,16 @@ ca:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Nom de l'Agent
rating: Rating
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[Nova conversació] - #%{display_id} ha estat creada a %{inbox_name}"

10
config/locales/cs.yml
View file

@ -45,6 +45,16 @@ cs:
avg_first_response_time: Prům. doba první odpovědi (minuty)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Název agenta
rating: Hodnocení
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/da.yml
View file

@ -45,6 +45,16 @@ da:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Agentens Navn
rating: Rating
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/de.yml
View file

@ -45,6 +45,16 @@ de:
avg_first_response_time: Durchschnittliche Reaktionszeit (Minuten)
avg_resolution_time: Durchschnittliche Auflösungszeit (Minuten)
default_group_by: Tag
csat:
headers:
contact_name: Kontaktname
contact_email_address: Kontakt-E-Mail-Adresse
contact_phone_number: Kontakt Telefonnummer
link_to_the_conversation: Link zur Konversation
agent_name: Agentenname
rating: Bewertung
feedback: Feedback-Kommentar
recorded_at: Aufnahmedatum
notifications:
notification_title:
conversation_creation: "[Neues Gespräch] - #%{display_id} wurde in %{inbox_name} erstellt"

10
config/locales/el.yml
View file

@ -45,6 +45,16 @@ el:
avg_first_response_time: Μέσος χρόνος πρώτης ανταπόκρισης (λεπτά)
avg_resolution_time: Μέσος χρόνος επίλυσης (λεπτά)
default_group_by: ημέρα
csat:
headers:
contact_name: Όνομα Επαφής
contact_email_address: Διεύθυνση Email Επαφής
contact_phone_number: Αριθμός Τηλεφώνου Επαφής
link_to_the_conversation: Σύνδεσμος για την συνομιλία
agent_name: Όνομα Πράκτορα
rating: Αξιολόγηση
feedback: Σχόλιο ανατροφοδότησης
recorded_at: Ημερομηνία καταγραφής
notifications:
notification_title:
conversation_creation: "[Νέα συνομιλία] - #%{display_id} δημιουργήθηκε στο %{inbox_name}"

10
config/locales/es.yml
View file

@ -45,6 +45,16 @@ es:
avg_first_response_time: Promedio de tiempo de la primera respuesta (Minutos)
avg_resolution_time: Promedio de tiempo de resolución (Minutos)
default_group_by: día
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Nombre del agente
rating: Calificación
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[Nueva conversación] - #%{display_id} ha sido creado en %{inbox_name}"

10
config/locales/fa.yml
View file

@ -45,6 +45,16 @@ fa:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: روز
csat:
headers:
contact_name: نام تماس
contact_email_address: آدرس ایمیل تماس
contact_phone_number: شماره تلفن تماس
link_to_the_conversation: پیوند به گفتگو
agent_name: اسم ایجنت
rating: رتبه
feedback: بازخورد نظر
recorded_at: تاریخ ثبت شده
notifications:
notification_title:
conversation_creation: "[گفتگو جدید] - #%{display_id} در %{inbox_name} ایجاد شده است"

10
config/locales/fi.yml
View file

@ -45,6 +45,16 @@ fi:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Edustajan nimi
rating: Rating
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/fr.yml
View file

@ -45,6 +45,16 @@ fr:
avg_first_response_time: Temps de réponse moyen (Minutes)
avg_resolution_time: Temps moyen de résolution (Minutes)
default_group_by: jour
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Nom de l'agent
rating: Note
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[Nouvelle conversation] - #%{display_id} a été créé dans %{inbox_name}"

10
config/locales/he.yml
View file

@ -45,6 +45,16 @@ he:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: שם סוכן
rating: דירוג
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/hi.yml
View file

@ -45,6 +45,16 @@ hi:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Agent Name
rating: Rating
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/hu.yml
View file

@ -45,6 +45,16 @@ hu:
avg_first_response_time: Átlagos első reakcióidő (perc)
avg_resolution_time: Átlagos megoldási idő (perc)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Ügynök neve
rating: Rating
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[Új beszélgetés] - #%{display_id} létrejött itt:%{inbox_name}"

10
config/locales/id.yml
View file

@ -45,6 +45,16 @@ id:
avg_first_response_time: Rata-rata waktu respons pertama (Menit)
avg_resolution_time: Rata-rata waktu resolusi (Menit)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Nama Agen
rating: Peringkat
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[Percakapan baru] - #%{display_id} telah dibuat di %{inbox_name}"

10
config/locales/it.yml
View file

@ -45,6 +45,16 @@ it:
avg_first_response_time: Tempo medio di prima risposta (minuti)
avg_resolution_time: Tempo medio di risoluzione (minuti)
default_group_by: giorno
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Nome dell'agente
rating: Valutazione
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[Nuova conversazione] - #%{display_id} è stato creato in %{inbox_name}"

10
config/locales/ja.yml
View file

@ -45,6 +45,16 @@ ja:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: 担当者名
rating: Rating
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/ko.yml
View file

@ -45,6 +45,16 @@ ko:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: 에이전트 이름
rating: Rating
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/lv.yml
View file

@ -45,6 +45,16 @@ lv:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Agent Name
rating: Rating
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/ml.yml
View file

@ -45,6 +45,16 @@ ml:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: ദിവസം
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: ഏജന്റിന്റെ പേര്
rating: റേറ്റിംഗ്
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/ne.yml
View file

@ -45,6 +45,16 @@ ne:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Agent Name
rating: Rating
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/nl.yml
View file

@ -45,6 +45,16 @@ nl:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Naam medewerker
rating: Rating
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/no.yml
View file

@ -45,6 +45,16 @@
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Agent navn
rating: Rating
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/pl.yml
View file

@ -45,6 +45,16 @@ pl:
avg_first_response_time: Średni czas pierwszej odpowiedzi (minuty)
avg_resolution_time: Średni czas do rozwiązania problemu (minuty)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Nazwa agenta
rating: Ocena
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[Nowa rozmowa] - #%{display_id} został utworzony w %{inbox_name}"

10
config/locales/pt.yml
View file

@ -45,6 +45,16 @@ pt:
avg_first_response_time: Média do tempo de resposta (minutos)
avg_resolution_time: Média do tempo de resolução (minutos)
default_group_by: dia
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Nome do Representante
rating: Avaliar
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[Nova conversa] - #%{display_id} foi criada em %{inbox_name}"

10
config/locales/pt_BR.yml
View file

@ -45,6 +45,16 @@ pt_BR:
avg_first_response_time: Tempo médio de primeira resposta (minutos)
avg_resolution_time: Tempo médio de resolução (minutos)
default_group_by: dia
csat:
headers:
contact_name: Nome do contato
contact_email_address: E-mail de contato
contact_phone_number: Telefone de contato
link_to_the_conversation: Link para a conversa
agent_name: Nome do Agente
rating: Classificação
feedback: Comentário de Feedback
recorded_at: Data de gravação
notifications:
notification_title:
conversation_creation: "[Nova conversa] - #%{display_id} foi criado em %{inbox_name}"

10
config/locales/ro.yml
View file

@ -45,6 +45,16 @@ ro:
avg_first_response_time: Avg primul timp de răspuns (minute)
avg_resolution_time: Timp de rezoluție AVG (proces-verbal)
default_group_by: zi
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Nume Agent
rating: Evaluare
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[Conversație nouă] - #%{display_id} a fost creat în %{inbox_name}"

10
config/locales/ru.yml
View file

@ -45,6 +45,16 @@ ru:
avg_first_response_time: Среднее время первого ответа (в минутах)
avg_resolution_time: Среднее время решения (в минутах)
default_group_by: день
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Имя оператора
rating: Оценка
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[Новая беседа] - #%{display_id} была создана в %{inbox_name}"

10
config/locales/sk.yml
View file

@ -45,6 +45,16 @@ sk:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Meno agenta
rating: Hodnotenia
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/sr.yml
View file

@ -45,6 +45,16 @@ sr-Latn:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Ime agenta
rating: Rating
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/sv.yml
View file

@ -45,6 +45,16 @@ sv:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Agentens namn
rating: Betyg
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[Ny konversation] - #%{display_id} har skapats i %{inbox_name}"

10
config/locales/ta.yml
View file

@ -45,6 +45,16 @@ ta:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: ஏஜென்ட் பெயர்
rating: Rating
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/th.yml
View file

@ -45,6 +45,16 @@ th:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: ชื่อพนักงาน
rating: การประเมิน
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/tr.yml
View file

@ -45,6 +45,16 @@ tr:
avg_first_response_time: Ortalama cevap süresi(dakika)
avg_resolution_time: Ortalama çözüm üretme süresi(dakika)
default_group_by: gün
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Görüşmenin bağlantısı
agent_name: Kullanıcı Adı
rating: Değerlendirme
feedback: Değerlendirme Yorumu
recorded_at: Kaydedilen tarih
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/uk.yml
View file

@ -45,6 +45,16 @@ uk:
avg_first_response_time: Середній час першої відповіді (Хвилин)
avg_resolution_time: Середній час вирішення (Хвилин)
default_group_by: день
csat:
headers:
contact_name: Ім'я контакту
contact_email_address: Email
contact_phone_number: Контактний телефон
link_to_the_conversation: Посилання на бесіду
agent_name: Ім'я агента
rating: Оцінка
feedback: Відгук
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[Новий діалог] - #%{display_id} було створено в %{inbox_name}"

10
config/locales/ur.yml
View file

@ -45,6 +45,16 @@ ur:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: ایجنٹ کا نام
rating: درجہ بندی
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/ur_IN.yml
View file

@ -45,6 +45,16 @@ ur:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Agent Name
rating: Rating
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/vi.yml
View file

@ -45,6 +45,16 @@ vi:
avg_first_response_time: Thời gian trung bình của phản hồi đầu tiên (phút)
avg_resolution_time: Thời gian giải quyết trung bình (phút)
default_group_by: ngày
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: Tên nhà cung cấp
rating: Đánh giá
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[Cuộc trò chuyện mới] - #%{display_id} đã được tạo trong %{inbox_name}"

10
config/locales/zh_CN.yml
View file

@ -45,6 +45,16 @@ zh_CN:
avg_first_response_time: Avg first response time (Minutes)
avg_resolution_time: Avg resolution time (Minutes)
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: 客服名称
rating: Rating
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"

10
config/locales/zh_TW.yml
View file

@ -45,6 +45,16 @@ zh_TW:
avg_first_response_time: 平均第一次回覆時間（分鐘）
avg_resolution_time: 平均解決時間（分鐘）
default_group_by: day
csat:
headers:
contact_name: Contact Name
contact_email_address: Contact Email Address
contact_phone_number: Contact Phone Number
link_to_the_conversation: Link to the conversation
agent_name: 客服姓名
rating: Rating
feedback: Feedback Comment
recorded_at: Recorded date
notifications:
notification_title:
conversation_creation: "[新對話] - #%{display_id} 已經在 %{inbox_name} 中被建立"

18
spec/controllers/api/v1/accounts/conversations_controller_spec.rb
View file

@ -15,6 +15,8 @@ RSpec.describe 'Conversations API', type: :request do
context 'when it is an authenticated user' do
let(:agent) { create(:user, account: account, role: :agent) }
let(:conversation) { create(:conversation, account: account) }
let(:attended_conversation) { create(:conversation, account: account, first_reply_created_at: Time.now.utc) }
let(:unattended_conversation) { create(:conversation, account: account, first_reply_created_at: nil) }
before do
create(:inbox_member, user: agent, inbox: conversation.inbox)
@ -43,6 +45,22 @@ RSpec.describe 'Conversations API', type: :request do
expect(body[:data][:meta][:all_count]).to eq(1)
expect(body[:data][:payload].first[:messages]).to eq([])
end
it 'returns unattended conversations' do
agent_1 = create(:user, account: account, role: :agent)
create(:inbox_member, user: agent_1, inbox: attended_conversation.inbox)
create(:inbox_member, user: agent_1, inbox: unattended_conversation.inbox)
get "/api/v1/accounts/#{account.id}/conversations",
headers: agent_1.create_new_auth_token,
params: { reply_status: 'unattended' },
as: :json
expect(response).to have_http_status(:success)
body = JSON.parse(response.body, symbolize_names: true)
expect(body[:data][:meta][:all_count]).to eq(1)
expect(body[:data][:payload].count).to eq(1)
end
end
end