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chore: Support Whatsapp Interactive messages (360Dialog) (#3751)

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Render button and list reply clicks as text messages in agent dashboard

fixes: #3684
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Sojan Jose 2022-01-12 19:42:23 -08:00 committed by GitHub
parent 1c99294c8c
commit 905fd62974
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GPG key ID: 4AEE18F83AFDEB23
2 changed files with 30 additions and 2 deletions
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11
app/services/whatsapp/incoming_message_service.rb
View file

@ -13,7 +13,7 @@ class Whatsapp::IncomingMessageService
return if params[:messages].blank?
@message = @conversation.messages.build(
content: params[:messages].first.dig(:text, :body),
content: message_content(params[:messages].first),
account_id: @inbox.account_id,
inbox_id: @inbox.id,
message_type: :incoming,
@ -26,6 +26,13 @@ class Whatsapp::IncomingMessageService
private
def message_content(message)
# TODO: map interactive messages back to button messages in chatwoot
message.dig(:text, :body) ||
message.dig(:interactive, :button_reply, :title) ||
message.dig(:interactive, :list_reply, :title)
end
def account
@account ||= inbox.account
end
@ -70,7 +77,7 @@ class Whatsapp::IncomingMessageService
def attach_files
message_type = params[:messages].first[:type]
return if message_type == 'text'
return if %w[text interactive].include?(message_type)
attachment_payload = params[:messages].first[message_type.to_sym]
attachment_file = Down.download(inbox.channel.media_url(attachment_payload[:id]), headers: inbox.channel.api_headers)

21
spec/services/whatsapp/incoming_message_service_spec.rb
View file

@ -22,6 +22,27 @@ describe Whatsapp::IncomingMessageService do
end
end
context 'when valid interactive message params' do
it 'creates appropriate conversations, message and contacts' do
params = {
'contacts' => [{ 'profile' => { 'name' => 'Sojan Jose' }, 'wa_id' => '2423423243' }],
'messages' => [{ 'from' => '2423423243', 'id' => 'SDFADSf23sfasdafasdfa',
'interactive': {
'button_reply': {
'id': '1',
'title': 'First Button'
},
'type': 'button_reply'
},
'timestamp' => '1633034394', 'type' => 'interactive' }]
}.with_indifferent_access
described_class.new(inbox: whatsapp_channel.inbox, params: params).perform
expect(whatsapp_channel.inbox.conversations.count).not_to eq(0)
expect(Contact.all.first.name).to eq('Sojan Jose')
expect(whatsapp_channel.inbox.messages.first.content).to eq('First Button')
end
end
context 'when valid attachment message params' do
it 'creates appropriate conversations, message and contacts' do
stub_request(:get, whatsapp_channel.media_url('b1c68f38-8734-4ad3-b4a1-ef0c10d683')).to_return(