diff --git a/app/javascript/dashboard/api/bulkActions.js b/app/javascript/dashboard/api/bulkActions.js
new file mode 100644
index 000000000..a606c56ac
--- /dev/null
+++ b/app/javascript/dashboard/api/bulkActions.js
@@ -0,0 +1,9 @@
+import ApiClient from './ApiClient';
+
+class BulkActionsAPI extends ApiClient {
+  constructor() {
+    super('bulk_actions', { accountScoped: true });
+  }
+}
+
+export default new BulkActionsAPI();
diff --git a/app/javascript/dashboard/api/specs/bulkAction.spec.js b/app/javascript/dashboard/api/specs/bulkAction.spec.js
new file mode 100644
index 000000000..aec0b1e3e
--- /dev/null
+++ b/app/javascript/dashboard/api/specs/bulkAction.spec.js
@@ -0,0 +1,9 @@
+import bulkActions from '../bulkActions';
+import ApiClient from '../ApiClient';
+
+describe('#BulkActionsAPI', () => {
+  it('creates correct instance', () => {
+    expect(bulkActions).toBeInstanceOf(ApiClient);
+    expect(bulkActions).toHaveProperty('create');
+  });
+});
diff --git a/app/javascript/dashboard/components/ChatList.vue b/app/javascript/dashboard/components/ChatList.vue
index 2887e4a08..4a90bf7a1 100644
--- a/app/javascript/dashboard/components/ChatList.vue
+++ b/app/javascript/dashboard/components/ChatList.vue
@@ -96,6 +96,9 @@
         :chat="chat"
         :conversation-type="conversationType"
         :show-assignee="showAssigneeInConversationCard"
+        :selected="isConversationSelected(chat.id)"
+        @select-conversation="selectConversation"
+        @de-select-conversation="deSelectConversation"
       />
 
       <div v-if="chatListLoading" class="text-center">
@@ -134,6 +137,16 @@
         @applyFilter="onApplyFilter"
       />
     </woot-modal>
+
+    <conversation-bulk-actions
+      v-if="selectedConversations.length"
+      :conversations="selectedConversations"
+      :all-conversations-selected="allConversationsSelected"
+      :selected-inboxes="uniqueInboxes"
+      @select-all-conversations="selectAllConversations"
+      @assign-agent="onAssignAgent"
+      @resolve-conversations="onResolveConversations"
+    />
   </div>
 </template>
 
@@ -152,6 +165,8 @@ import advancedFilterTypes from './widgets/conversation/advancedFilterItems';
 import filterQueryGenerator from '../helper/filterQueryGenerator.js';
 import AddCustomViews from 'dashboard/routes/dashboard/customviews/AddCustomViews';
 import DeleteCustomViews from 'dashboard/routes/dashboard/customviews/DeleteCustomViews.vue';
+import ConversationBulkActions from './widgets/conversation/conversationBulkActions/Actions.vue';
+import alertMixin from 'shared/mixins/alertMixin';
 
 import {
   hasPressedAltAndJKey,
@@ -166,8 +181,9 @@ export default {
     ChatFilter,
     ConversationAdvancedFilter,
     DeleteCustomViews,
+    ConversationBulkActions,
   },
-  mixins: [timeMixin, conversationMixin, eventListenerMixins],
+  mixins: [timeMixin, conversationMixin, eventListenerMixins, alertMixin],
   props: {
     conversationInbox: {
       type: [String, Number],
@@ -202,6 +218,8 @@ export default {
       foldersQuery: {},
       showAddFoldersModal: false,
       showDeleteFoldersModal: false,
+      selectedConversations: [],
+      selectedInboxes: [],
     };
   },
   computed: {
@@ -217,6 +235,7 @@ export default {
       conversationStats: 'conversationStats/getStats',
       appliedFilters: 'getAppliedConversationFilters',
       folders: 'customViews/getCustomViews',
+      inboxes: 'inboxes/getInboxes',
     }),
     hasAppliedFilters() {
       return this.appliedFilters.length !== 0;
@@ -343,6 +362,15 @@ export default {
       }
       return {};
     },
+    allConversationsSelected() {
+      return (
+        JSON.stringify(this.selectedConversations) ===
+        JSON.stringify(this.conversationList.map(item => item.id))
+      );
+    },
+    uniqueInboxes() {
+      return [...new Set(this.selectedInboxes)];
+    },
   },
   watch: {
     activeTeam() {
@@ -376,6 +404,7 @@ export default {
       if (this.$route.name !== 'home') {
         this.$router.push({ name: 'home' });
       }
+      this.resetBulkActions();
       this.foldersQuery = filterQueryGenerator(payload);
       this.$store.dispatch('conversationPage/reset');
       this.$store.dispatch('emptyAllConversations');
@@ -441,6 +470,7 @@ export default {
       }
     },
     resetAndFetchData() {
+      this.resetBulkActions();
       this.$store.dispatch('conversationPage/reset');
       this.$store.dispatch('emptyAllConversations');
       this.$store.dispatch('clearConversationFilters');
@@ -491,6 +521,7 @@ export default {
     },
     updateAssigneeTab(selectedTab) {
       if (this.activeAssigneeTab !== selectedTab) {
+        this.resetBulkActions();
         bus.$emit('clearSearchInput');
         this.activeAssigneeTab = selectedTab;
         if (!this.currentPage) {
@@ -498,6 +529,10 @@ export default {
         }
       }
     },
+    resetBulkActions() {
+      this.selectedConversations = [];
+      this.selectedInboxes = [];
+    },
     updateStatusType(index) {
       if (this.activeStatus !== index) {
         this.activeStatus = index;
@@ -520,6 +555,59 @@ export default {
         this.fetchConversations();
       }
     },
+    isConversationSelected(id) {
+      return this.selectedConversations.includes(id);
+    },
+    selectConversation(conversationId, inboxId) {
+      this.selectedConversations.push(conversationId);
+      this.selectedInboxes.push(inboxId);
+    },
+    deSelectConversation(conversationId, inboxId) {
+      this.selectedConversations = this.selectedConversations.filter(
+        item => item !== conversationId
+      );
+      this.selectedInboxes = this.selectedInboxes.filter(
+        item => item !== inboxId
+      );
+    },
+    selectAllConversations(check) {
+      if (check) {
+        this.selectedConversations = this.conversationList.map(item => item.id);
+        this.selectedInboxes = this.conversationList.map(item => item.inbox_id);
+      } else {
+        this.resetBulkActions();
+      }
+    },
+    async onAssignAgent(agent) {
+      try {
+        await this.$store.dispatch('bulkActions/process', {
+          type: 'Conversation',
+          ids: this.selectedConversations,
+          fields: {
+            assignee_id: agent.id,
+          },
+        });
+        this.selectedConversations = [];
+        this.showAlert(this.$t('BULK_ACTION.ASSIGN_SUCCESFUL'));
+      } catch (err) {
+        this.showAlert(this.$t('BULK_ACTION.ASSIGN_FAILED'));
+      }
+    },
+    async onResolveConversations() {
+      try {
+        await this.$store.dispatch('bulkActions/process', {
+          type: 'Conversation',
+          ids: this.selectedConversations,
+          fields: {
+            status: 'resolved',
+          },
+        });
+        this.selectedConversations = [];
+        this.showAlert(this.$t('BULK_ACTION.RESOLVE_SUCCESFUL'));
+      } catch (error) {
+        this.showAlert(this.$t('BULK_ACTION.RESOLVE_FAILED'));
+      }
+    },
   },
 };
 </script>
@@ -535,7 +623,7 @@ export default {
 .conversations-list-wrap {
   flex-shrink: 0;
   width: 34rem;
-
+  overflow: hidden;
   @include breakpoint(large up) {
     width: 36rem;
   }
diff --git a/app/javascript/dashboard/components/widgets/conversation/ConversationBox.vue b/app/javascript/dashboard/components/widgets/conversation/ConversationBox.vue
index 494bd5c82..d2eb8a4bd 100644
--- a/app/javascript/dashboard/components/widgets/conversation/ConversationBox.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/ConversationBox.vue
@@ -99,7 +99,7 @@ export default {
   watch: {
     'currentChat.inbox_id'(inboxId) {
       if (inboxId) {
-        this.$store.dispatch('inboxAssignableAgents/fetch', { inboxId });
+        this.$store.dispatch('inboxAssignableAgents/fetch', [inboxId]);
       }
     },
     'currentChat.id'() {
diff --git a/app/javascript/dashboard/components/widgets/conversation/ConversationCard.vue b/app/javascript/dashboard/components/widgets/conversation/ConversationCard.vue
index 7e6c89bac..ee12b989a 100644
--- a/app/javascript/dashboard/components/widgets/conversation/ConversationCard.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/ConversationCard.vue
@@ -5,11 +5,24 @@
       active: isActiveChat,
       'unread-chat': hasUnread,
       'has-inbox-name': showInboxName,
+      'conversation-selected': selected,
     }"
+    @mouseenter="onCardHover"
+    @mouseleave="onCardLeave"
     @click="cardClick(chat)"
   >
+    <label v-if="hovered || selected" class="checkbox-wrapper">
+      <input
+        :value="selected"
+        :checked="selected"
+        class="checkbox"
+        type="checkbox"
+        @change="onSelectConversation($event.target.checked)"
+        @click.stop
+      />
+    </label>
     <thumbnail
-      v-if="!hideThumbnail"
+      v-if="bulkActionCheck"
       :src="currentContact.thumbnail"
       :badge="inboxBadge"
       class="columns"
@@ -142,8 +155,16 @@ export default {
       type: String,
       default: '',
     },
+    selected: {
+      type: Boolean,
+      default: false,
+    },
+  },
+  data() {
+    return {
+      hovered: false,
+    };
   },
-
   computed: {
     ...mapGetters({
       currentChat: 'getSelectedChat',
@@ -152,7 +173,9 @@ export default {
       currentUser: 'getCurrentUser',
       accountId: 'getCurrentAccountId',
     }),
-
+    bulkActionCheck() {
+      return !this.hideThumbnail && !this.hovered && !this.selected;
+    },
     chatMetadata() {
       return this.chat.meta || {};
     },
@@ -260,6 +283,16 @@ export default {
       }
       router.push({ path: frontendURL(path) });
     },
+    onCardHover() {
+      this.hovered = !this.hideThumbnail;
+    },
+    onCardLeave() {
+      this.hovered = false;
+    },
+    onSelectConversation(checked) {
+      const action = checked ? 'select-conversation' : 'de-select-conversation';
+      this.$emit(action, this.chat.id, this.inbox.id);
+    },
   },
 };
 </script>
@@ -272,6 +305,10 @@ export default {
   }
 }
 
+.conversation-selected {
+  background: var(--color-background-light);
+}
+
 .has-inbox-name {
   &::v-deep .user-thumbnail-box {
     margin-top: var(--space-normal);
@@ -320,4 +357,22 @@ export default {
   margin-top: var(--space-minus-micro);
   vertical-align: middle;
 }
+.checkbox-wrapper {
+  height: 40px;
+  width: 40px;
+  display: flex;
+  align-items: center;
+  justify-content: center;
+  border-radius: 100%;
+  margin-top: var(--space-normal);
+  cursor: pointer;
+  &:hover {
+    background-color: var(--w-100);
+  }
+
+  input[type='checkbox'] {
+    margin: var(--space-zero);
+    cursor: pointer;
+  }
+}
 </style>
diff --git a/app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/Actions.vue b/app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/Actions.vue
new file mode 100644
index 000000000..5466f559d
--- /dev/null
+++ b/app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/Actions.vue
@@ -0,0 +1,135 @@
+<template>
+  <div class="bulk-action__container">
+    <div class="flex-between">
+      <label class="bulk-action__panel flex-between">
+        <input
+          ref="selectAllCheck"
+          type="checkbox"
+          class="checkbox"
+          :checked="allConversationsSelected"
+          @change="selectAll($event)"
+        />
+        <span>
+          {{
+            $t('BULK_ACTION.CONVERSATIONS_SELECTED', {
+              conversationCount: conversations.length,
+            })
+          }}
+        </span>
+      </label>
+      <div class="bulk-action__actions flex-between">
+        <woot-button
+          v-tooltip="$t('BULK_ACTION.RESOLVE_TOOLTIP')"
+          size="tiny"
+          variant="flat"
+          color-scheme="success"
+          icon="checkmark"
+          class="margin-right-smaller"
+          @click="resolveConversations"
+        />
+        <woot-button
+          v-tooltip="$t('BULK_ACTION.ASSIGN_AGENT_TOOLTIP')"
+          size="tiny"
+          variant="flat"
+          color-scheme="secondary"
+          icon="person-assign"
+          @click="showAgentsList = true"
+        />
+      </div>
+      <transition name="menu-slide">
+        <agent-selector
+          v-if="showAgentsList"
+          :selected-inboxes="selectedInboxes"
+          :conversation-count="conversations.length"
+          @select="submit"
+          @close="showAgentsList = false"
+        />
+      </transition>
+    </div>
+    <div v-if="allConversationsSelected" class="bulk-action__alert">
+      {{ $t('BULK_ACTION.ALL_CONVERSATIONS_SELECTED_ALERT') }}
+    </div>
+  </div>
+</template>
+
+<script>
+import AgentSelector from './AgentSelector.vue';
+export default {
+  components: {
+    AgentSelector,
+  },
+  props: {
+    conversations: {
+      type: Array,
+      default: () => [],
+    },
+    allConversationsSelected: {
+      type: Boolean,
+      default: false,
+    },
+    selectedInboxes: {
+      type: Array,
+      default: () => [],
+    },
+  },
+  data() {
+    return {
+      showAgentsList: false,
+    };
+  },
+  mounted() {
+    this.$refs.selectAllCheck.indeterminate = true;
+  },
+  methods: {
+    selectAll(e) {
+      this.$emit('select-all-conversations', e.target.checked);
+    },
+    submit(agent) {
+      this.$emit('assign-agent', agent);
+    },
+    resolveConversations() {
+      this.$emit('resolve-conversations');
+    },
+  },
+};
+</script>
+
+<style scoped lang="scss">
+.flex-between {
+  align-items: center;
+  display: flex;
+  justify-content: space-between;
+}
+
+.bulk-action__container {
+  background-color: var(--s-50);
+  border-top: 1px solid var(--s-100);
+  box-shadow: var(--shadow-bulk-action-container);
+  padding: var(--space-normal) var(--space-one);
+  position: relative;
+}
+
+.bulk-action__panel {
+  cursor: pointer;
+
+  span {
+    font-size: var(--font-size-mini);
+    margin-left: var(--space-smaller);
+  }
+
+  input[type='checkbox'] {
+    cursor: pointer;
+    margin: var(--space-zero);
+  }
+}
+
+.bulk-action__alert {
+  background-color: var(--y-50);
+  border-radius: var(--border-radius-small);
+  border: 1px solid var(--y-300);
+  color: var(--y-700);
+  font-size: var(--font-size-mini);
+  margin-top: var(--space-small);
+  padding: var(--space-half) var(--space-one);
+}
+</style>
diff --git a/app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/AgentSelector.vue b/app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/AgentSelector.vue
new file mode 100644
index 000000000..1d7fe6ec0
--- /dev/null
+++ b/app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/AgentSelector.vue
@@ -0,0 +1,249 @@
+<template>
+  <div class="bulk-action__agents">
+    <div class="header flex-between">
+      <span>{{ $t('BULK_ACTION.AGENT_SELECT_LABEL') }}</span>
+      <woot-button
+        size="tiny"
+        variant="clear"
+        color-scheme="secondary"
+        icon="dismiss"
+        @click="onClose"
+      />
+    </div>
+    <div class="container">
+      <div v-if="uiFlags.isUpdating" class="agent__list-loading">
+        <spinner />
+        <p>{{ $t('BULK_ACTION.AGENT_LIST_LOADING') }}</p>
+      </div>
+      <div v-else class="agent__list-container">
+        <ul v-if="!selectedAgent">
+          <li class="search-container">
+            <div class="agent-list-search flex-between">
+              <fluent-icon icon="search" class="search-icon" size="16" />
+              <input
+                ref="search"
+                v-model="query"
+                type="search"
+                placeholder="Search"
+                class="agent--search_input"
+              />
+            </div>
+          </li>
+          <li v-for="agent in filteredAgents" :key="agent.id">
+            <div class="agent-list-item" @click="assignAgent(agent)">
+              <thumbnail
+                src="agent.thumbnail"
+                :username="agent.name"
+                size="22px"
+                class="margin-right-small"
+              />
+              <span class="reports-option__title">{{ agent.name }}</span>
+            </div>
+          </li>
+        </ul>
+        <div v-else class="agent-confirmation-container">
+          <p>
+            {{
+              $t('BULK_ACTION.ASSIGN_CONFIRMATION_LABEL', {
+                conversationCount,
+                conversationLabel,
+              })
+            }}
+            <strong>
+              {{ selectedAgent.name }}
+            </strong>
+          </p>
+          <div class="agent-confirmation-actions">
+            <woot-button
+              color-scheme="primary"
+              variant="smooth"
+              @click="goBack"
+            >
+              {{ $t('BULK_ACTION.GO_BACK_LABEL') }}
+            </woot-button>
+            <woot-button
+              color-scheme="primary"
+              variant="flat"
+              :is-loading="uiFlags.isUpdating"
+              @click="submit"
+            >
+              {{ $t('BULK_ACTION.ASSIGN_LABEL') }}
+            </woot-button>
+          </div>
+        </div>
+      </div>
+    </div>
+  </div>
+</template>
+
+<script>
+import { mapGetters } from 'vuex';
+import Thumbnail from 'dashboard/components/widgets/Thumbnail.vue';
+import Spinner from 'shared/components/Spinner';
+import { mixin as clickaway } from 'vue-clickaway';
+
+export default {
+  components: {
+    Thumbnail,
+    Spinner,
+  },
+  mixins: [clickaway],
+  props: {
+    selectedInboxes: {
+      type: Array,
+      default: () => [],
+    },
+    conversationCount: {
+      type: Number,
+      default: 0,
+    },
+  },
+  data() {
+    return {
+      query: '',
+      selectedAgent: null,
+    };
+  },
+  computed: {
+    ...mapGetters({
+      uiFlags: 'bulkActions/getUIFlags',
+      inboxes: 'inboxes/getInboxes',
+      assignableAgentsUiFlags: 'inboxAssignableAgents/getUIFlags',
+    }),
+    filteredAgents() {
+      if (this.query) {
+        return this.assignableAgents.filter(agent =>
+          agent.name.toLowerCase().includes(this.query.toLowerCase())
+        );
+      }
+      return this.assignableAgents;
+    },
+    assignableAgents() {
+      return this.$store.getters['inboxAssignableAgents/getAssignableAgents'](
+        this.selectedInboxes.join(',')
+      );
+    },
+    conversationLabel() {
+      return this.conversationCount > 1 ? 'conversations' : 'conversation';
+    },
+  },
+  mounted() {
+    this.$store.dispatch('inboxAssignableAgents/fetch', this.selectedInboxes);
+  },
+  methods: {
+    submit() {
+      this.$emit('select', this.selectedAgent);
+    },
+    goBack() {
+      this.selectedAgent = null;
+    },
+    assignAgent(agent) {
+      this.selectedAgent = agent;
+    },
+    onClose() {
+      this.$emit('close');
+    },
+  },
+};
+</script>
+
+<style scoped lang="scss">
+.flex-between {
+  display: flex;
+  align-items: center;
+  justify-content: space-between;
+}
+.bulk-action__agents {
+  position: absolute;
+  bottom: 40px;
+  right: var(--space-small);
+  width: 100%;
+  box-shadow: var(--shadow-dropdown-pane);
+  border-radius: var(--border-radius-large);
+  border: 1px solid var(--s-50);
+  background-color: var(--white);
+  width: 75%;
+  .header {
+    padding: var(--space-one);
+    span {
+      font-size: var(--font-size-default);
+      font-weight: var(--font-weight-medium);
+    }
+  }
+  .container {
+    height: 240px;
+    overflow-y: auto;
+    .agent__list-container {
+      height: 100%;
+    }
+    .agent-list-search {
+      padding: 0 var(--space-one);
+      border: 1px solid var(--s-100);
+      border-radius: var(--border-radius-medium);
+      background-color: var(--s-50);
+      .search-icon {
+        color: var(--s-400);
+      }
+
+      .agent--search_input {
+        border: 0;
+        font-size: var(--font-size-mini);
+        margin: 0;
+        background-color: transparent;
+        height: unset;
+      }
+    }
+  }
+}
+ul {
+  margin: 0;
+  list-style: none;
+}
+
+.agent-list-item {
+  display: flex;
+  align-items: center;
+  padding: var(--space-one);
+  cursor: pointer;
+  &:hover {
+    background-color: var(--s-50);
+  }
+  span {
+    font-size: var(--font-size-small);
+  }
+}
+
+.agent-confirmation-container {
+  display: flex;
+  flex-direction: column;
+  height: 100%;
+  padding: var(--space-one);
+  p {
+    flex-grow: 1;
+  }
+  .agent-confirmation-actions {
+    width: 100%;
+    display: grid;
+    grid-template-columns: repeat(2, minmax(0, 1fr));
+    gap: var(--space-one);
+  }
+}
+.search-container {
+  padding: 0 var(--space-one);
+  position: sticky;
+  top: 0;
+  z-index: var(--z-index-twenty);
+  background-color: var(--white);
+}
+
+.agent__list-loading {
+  height: calc(95% - var(--space-one));
+  margin: var(--space-one);
+  border-radius: var(--border-radius-medium);
+  background-color: var(--s-50);
+  display: flex;
+  align-items: center;
+  justify-content: center;
+  flex-direction: column;
+}
+</style>
diff --git a/app/javascript/dashboard/i18n/locale/en/bulkActions.json b/app/javascript/dashboard/i18n/locale/en/bulkActions.json
new file mode 100644
index 000000000..bfd688bef
--- /dev/null
+++ b/app/javascript/dashboard/i18n/locale/en/bulkActions.json
@@ -0,0 +1,17 @@
+{
+    "BULK_ACTION": {
+        "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
+        "AGENT_SELECT_LABEL": "Select Agent",
+        "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+        "GO_BACK_LABEL": "Go back",
+        "ASSIGN_LABEL": "Assign",
+        "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+        "RESOLVE_TOOLTIP": "Resolve",
+        "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+        "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+        "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+        "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+        "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
+        "AGENT_LIST_LOADING": "Loading Agents"
+    }
+}
diff --git a/app/javascript/dashboard/i18n/locale/en/index.js b/app/javascript/dashboard/i18n/locale/en/index.js
index 5c1449fab..b21009322 100644
--- a/app/javascript/dashboard/i18n/locale/en/index.js
+++ b/app/javascript/dashboard/i18n/locale/en/index.js
@@ -21,6 +21,7 @@ import { default as _setNewPassword } from './setNewPassword.json';
 import { default as _settings } from './settings.json';
 import { default as _signup } from './signup.json';
 import { default as _teamsSettings } from './teamsSettings.json';
+import { default as _bulkActions } from './bulkActions.json';
 
 export default {
   ..._advancedFilters,
@@ -46,4 +47,5 @@ export default {
   ..._settings,
   ..._signup,
   ..._teamsSettings,
+  ..._bulkActions,
 };
diff --git a/app/javascript/dashboard/store/index.js b/app/javascript/dashboard/store/index.js
index 5cd1a0112..4957a27cc 100755
--- a/app/javascript/dashboard/store/index.js
+++ b/app/javascript/dashboard/store/index.js
@@ -6,6 +6,7 @@ import agents from './modules/agents';
 import attributes from './modules/attributes';
 import auth from './modules/auth';
 import automations from './modules/automations';
+import bulkActions from './modules/bulkActions';
 import campaigns from './modules/campaigns';
 import cannedResponse from './modules/cannedResponse';
 import contactConversations from './modules/contactConversations';
@@ -43,6 +44,7 @@ export default new Vuex.Store({
     attributes,
     auth,
     automations,
+    bulkActions,
     campaigns,
     cannedResponse,
     contactConversations,
diff --git a/app/javascript/dashboard/store/modules/bulkActions.js b/app/javascript/dashboard/store/modules/bulkActions.js
new file mode 100644
index 000000000..709f4875a
--- /dev/null
+++ b/app/javascript/dashboard/store/modules/bulkActions.js
@@ -0,0 +1,44 @@
+import types from '../mutation-types';
+import BulkActionsAPI from '../../api/bulkActions';
+
+export const state = {
+  uiFlags: {
+    isUpdating: false,
+  },
+};
+
+export const getters = {
+  getUIFlags(_state) {
+    return _state.uiFlags;
+  },
+};
+
+export const actions = {
+  process: async function processAction({ commit }, payload) {
+    commit(types.SET_BULK_ACTIONS_FLAG, { isUpdating: true });
+    try {
+      await BulkActionsAPI.create(payload);
+    } catch (error) {
+      throw new Error(error);
+    } finally {
+      commit(types.SET_BULK_ACTIONS_FLAG, { isUpdating: false });
+    }
+  },
+};
+
+export const mutations = {
+  [types.SET_BULK_ACTIONS_FLAG](_state, data) {
+    _state.uiFlags = {
+      ..._state.uiFlags,
+      ...data,
+    };
+  },
+};
+
+export default {
+  namespaced: true,
+  actions,
+  state,
+  getters,
+  mutations,
+};
diff --git a/app/javascript/dashboard/store/modules/inboxAssignableAgents.js b/app/javascript/dashboard/store/modules/inboxAssignableAgents.js
index 1acb6897a..08baeb536 100644
--- a/app/javascript/dashboard/store/modules/inboxAssignableAgents.js
+++ b/app/javascript/dashboard/store/modules/inboxAssignableAgents.js
@@ -26,13 +26,16 @@ export const getters = {
 };
 
 export const actions = {
-  async fetch({ commit }, { inboxId }) {
+  async fetch({ commit }, inboxIds) {
     commit(types.SET_INBOX_ASSIGNABLE_AGENTS_UI_FLAG, { isFetching: true });
     try {
       const {
         data: { payload },
-      } = await AssignableAgentsAPI.get([inboxId]);
-      commit(types.SET_INBOX_ASSIGNABLE_AGENTS, { inboxId, members: payload });
+      } = await AssignableAgentsAPI.get(inboxIds);
+      commit(types.SET_INBOX_ASSIGNABLE_AGENTS, {
+        inboxId: inboxIds.join(','),
+        members: payload,
+      });
     } catch (error) {
       throw new Error(error);
     } finally {
diff --git a/app/javascript/dashboard/store/modules/specs/bulkActions/actions.spec.js b/app/javascript/dashboard/store/modules/specs/bulkActions/actions.spec.js
new file mode 100644
index 000000000..5342c46fd
--- /dev/null
+++ b/app/javascript/dashboard/store/modules/specs/bulkActions/actions.spec.js
@@ -0,0 +1,28 @@
+import axios from 'axios';
+import { actions } from '../../bulkActions';
+import * as types from '../../../mutation-types';
+import payload from './fixtures';
+const commit = jest.fn();
+global.axios = axios;
+jest.mock('axios');
+
+describe('#actions', () => {
+  describe('#create', () => {
+    it('sends correct actions if API is success', async () => {
+      axios.post.mockResolvedValue({ data: payload });
+      await actions.process({ commit }, payload);
+      expect(commit.mock.calls).toEqual([
+        [types.default.SET_BULK_ACTIONS_FLAG, { isUpdating: true }],
+        [types.default.SET_BULK_ACTIONS_FLAG, { isUpdating: false }],
+      ]);
+    });
+    it('sends correct actions if API is error', async () => {
+      axios.post.mockRejectedValue({ message: 'Incorrect header' });
+      await expect(actions.process({ commit })).rejects.toThrow(Error);
+      expect(commit.mock.calls).toEqual([
+        [types.default.SET_BULK_ACTIONS_FLAG, { isUpdating: true }],
+        [types.default.SET_BULK_ACTIONS_FLAG, { isUpdating: false }],
+      ]);
+    });
+  });
+});
diff --git a/app/javascript/dashboard/store/modules/specs/bulkActions/fixtures.js b/app/javascript/dashboard/store/modules/specs/bulkActions/fixtures.js
new file mode 100644
index 000000000..3b3606e36
--- /dev/null
+++ b/app/javascript/dashboard/store/modules/specs/bulkActions/fixtures.js
@@ -0,0 +1,5 @@
+export default {
+  type: 'Conversation',
+  ids: [64, 39],
+  fields: { assignee_id: 6 },
+};
diff --git a/app/javascript/dashboard/store/modules/specs/bulkActions/getters.spec.js b/app/javascript/dashboard/store/modules/specs/bulkActions/getters.spec.js
new file mode 100644
index 000000000..2349e2efb
--- /dev/null
+++ b/app/javascript/dashboard/store/modules/specs/bulkActions/getters.spec.js
@@ -0,0 +1,14 @@
+import { getters } from '../../bulkActions';
+
+describe('#getters', () => {
+  it('getUIFlags', () => {
+    const state = {
+      uiFlags: {
+        isUpdating: false,
+      },
+    };
+    expect(getters.getUIFlags(state)).toEqual({
+      isUpdating: false,
+    });
+  });
+});
diff --git a/app/javascript/dashboard/store/modules/specs/bulkActions/mutations.spec.js b/app/javascript/dashboard/store/modules/specs/bulkActions/mutations.spec.js
new file mode 100644
index 000000000..29278c72e
--- /dev/null
+++ b/app/javascript/dashboard/store/modules/specs/bulkActions/mutations.spec.js
@@ -0,0 +1,12 @@
+import types from '../../../mutation-types';
+import { mutations } from '../../bulkActions';
+
+describe('#mutations', () => {
+  describe('#toggleUiFlag', () => {
+    it('set update flags', () => {
+      const state = { uiFlags: { isUpdating: false } };
+      mutations[types.SET_BULK_ACTIONS_FLAG](state, { isUpdating: true });
+      expect(state.uiFlags.isUpdating).toEqual(true);
+    });
+  });
+});
diff --git a/app/javascript/dashboard/store/modules/specs/inboxAssignableMembers/actions.spec.js b/app/javascript/dashboard/store/modules/specs/inboxAssignableMembers/actions.spec.js
index 480ee657f..39b21b3c0 100644
--- a/app/javascript/dashboard/store/modules/specs/inboxAssignableMembers/actions.spec.js
+++ b/app/javascript/dashboard/store/modules/specs/inboxAssignableMembers/actions.spec.js
@@ -12,12 +12,12 @@ describe('#actions', () => {
       axios.get.mockResolvedValue({
         data: { payload: agentsData },
       });
-      await actions.fetch({ commit }, { inboxId: 1 });
+      await actions.fetch({ commit }, [1]);
       expect(commit.mock.calls).toEqual([
         [types.SET_INBOX_ASSIGNABLE_AGENTS_UI_FLAG, { isFetching: true }],
         [
           types.SET_INBOX_ASSIGNABLE_AGENTS,
-          { inboxId: 1, members: agentsData },
+          { inboxId: '1', members: agentsData },
         ],
         [types.SET_INBOX_ASSIGNABLE_AGENTS_UI_FLAG, { isFetching: false }],
       ]);
diff --git a/app/javascript/dashboard/store/mutation-types.js b/app/javascript/dashboard/store/mutation-types.js
index b78e468a1..e20efbf78 100755
--- a/app/javascript/dashboard/store/mutation-types.js
+++ b/app/javascript/dashboard/store/mutation-types.js
@@ -211,6 +211,9 @@ export default {
   ADD_CUSTOM_VIEW: 'ADD_CUSTOM_VIEW',
   DELETE_CUSTOM_VIEW: 'DELETE_CUSTOM_VIEW',
 
+  // Bulk Actions
+  SET_BULK_ACTIONS_FLAG: 'SET_BULK_ACTIONS_FLAG',
+
   // Dashboard Apps
   SET_DASHBOARD_APPS_UI_FLAG: 'SET_DASHBOARD_APPS_UI_FLAG',
   SET_DASHBOARD_APPS: 'SET_DASHBOARD_APPS',
diff --git a/app/javascript/shared/assets/stylesheets/colors.scss b/app/javascript/shared/assets/stylesheets/colors.scss
index 3f64ce58b..82a700929 100644
--- a/app/javascript/shared/assets/stylesheets/colors.scss
+++ b/app/javascript/shared/assets/stylesheets/colors.scss
@@ -7,7 +7,7 @@
   --w-75: #D6EBFF;
   --w-100: #C2E1FF;
   --w-200: #99CEFF;
-  --w-300: ##70BAFF;
+  --w-300: #70BAFF;
   --w-400: #47A6FF;
   --w-500: #1F93FF;
   --w-600: #1976CC;
diff --git a/app/javascript/shared/assets/stylesheets/shadows.scss b/app/javascript/shared/assets/stylesheets/shadows.scss
index 0e44e1d26..6b11a427b 100644
--- a/app/javascript/shared/assets/stylesheets/shadows.scss
+++ b/app/javascript/shared/assets/stylesheets/shadows.scss
@@ -8,4 +8,9 @@
         0 4px 6px -2px rgba(0, 0, 0, 0.05);
     --shadow-larger: 0 20px 25px -5px rgba(0, 0, 0, 0.1),
         0 10px 10px -5px rgba(0, 0, 0, 0.04);
+    --shadow-dropdown-pane:
+        0 0.8rem 1.6rem rgb(50 50 93 / 8%),
+        0 0.4rem 1.2rem rgb(0 0 0 / 7%);
+    --shadow-bulk-action-container:
+        6px 3px 22px 9px rgb(181 181 181 / 25%);
 }
diff --git a/app/javascript/shared/components/FluentIcon/dashboard-icons.json b/app/javascript/shared/components/FluentIcon/dashboard-icons.json
index cd52e47f0..d235ffdec 100644
--- a/app/javascript/shared/components/FluentIcon/dashboard-icons.json
+++ b/app/javascript/shared/components/FluentIcon/dashboard-icons.json
@@ -98,6 +98,7 @@
   "people-outline": "M4 13.999 13 14a2 2 0 0 1 1.995 1.85L15 16v1.5C14.999 21 11.284 22 8.5 22c-2.722 0-6.335-.956-6.495-4.27L2 17.5v-1.501c0-1.054.816-1.918 1.85-1.995L4 14ZM15.22 14H20c1.054 0 1.918.816 1.994 1.85L22 16v1c-.001 3.062-2.858 4-5 4a7.16 7.16 0 0 1-2.14-.322c.336-.386.607-.827.802-1.327A6.19 6.19 0 0 0 17 19.5l.267-.006c.985-.043 3.086-.363 3.226-2.289L20.5 17v-1a.501.501 0 0 0-.41-.492L20 15.5h-4.051a2.957 2.957 0 0 0-.595-1.34L15.22 14H20h-4.78ZM4 15.499l-.1.01a.51.51 0 0 0-.254.136.506.506 0 0 0-.136.253l-.01.101V17.5c0 1.009.45 1.722 1.417 2.242.826.445 2.003.714 3.266.753l.317.005.317-.005c1.263-.039 2.439-.308 3.266-.753.906-.488 1.359-1.145 1.412-2.057l.005-.186V16a.501.501 0 0 0-.41-.492L13 15.5l-9-.001ZM8.5 3a4.5 4.5 0 1 1 0 9 4.5 4.5 0 0 1 0-9Zm9 2a3.5 3.5 0 1 1 0 7 3.5 3.5 0 0 1 0-7Zm-9-.5c-1.654 0-3 1.346-3 3s1.346 3 3 3 3-1.346 3-3-1.346-3-3-3Zm9 2c-1.103 0-2 .897-2 2s.897 2 2 2 2-.897 2-2-.897-2-2-2Z",
   "people-team-outline": "M14.754 10c.966 0 1.75.784 1.75 1.75v4.749a4.501 4.501 0 0 1-9.002 0V11.75c0-.966.783-1.75 1.75-1.75h5.502Zm0 1.5H9.252a.25.25 0 0 0-.25.25v4.749a3.001 3.001 0 0 0 6.002 0V11.75a.25.25 0 0 0-.25-.25ZM3.75 10h3.381a2.738 2.738 0 0 0-.618 1.5H3.75a.25.25 0 0 0-.25.25v3.249a2.501 2.501 0 0 0 3.082 2.433c.085.504.24.985.453 1.432A4.001 4.001 0 0 1 2 14.999V11.75c0-.966.784-1.75 1.75-1.75Zm13.125 0h3.375c.966 0 1.75.784 1.75 1.75V15a4 4 0 0 1-5.03 3.866c.214-.448.369-.929.455-1.433A2.5 2.5 0 0 0 20.5 15v-3.25a.25.25 0 0 0-.25-.25h-2.757a2.738 2.738 0 0 0-.618-1.5ZM12 3a3 3 0 1 1 0 6 3 3 0 0 1 0-6Zm6.5 1a2.5 2.5 0 1 1 0 5 2.5 2.5 0 0 1 0-5Zm-13 0a2.5 2.5 0 1 1 0 5 2.5 2.5 0 0 1 0-5Zm6.5.5a1.5 1.5 0 1 0 0 3 1.5 1.5 0 0 0 0-3Zm6.5 1a1 1 0 1 0 0 2 1 1 0 0 0 0-2Zm-13 0a1 1 0 1 0 0 2 1 1 0 0 0 0-2Z",
   "person-add-outline": "M17.5 12a5.5 5.5 0 1 1 0 11a5.5 5.5 0 0 1 0-11zm-5.477 2a6.47 6.47 0 0 0-.709 1.5H4.253a.749.749 0 0 0-.75.75v.577c0 .535.192 1.053.54 1.46c1.253 1.469 3.22 2.214 5.957 2.214c.597 0 1.157-.035 1.68-.106c.246.495.553.954.912 1.367c-.795.16-1.66.24-2.592.24c-3.146 0-5.532-.906-7.098-2.74a3.75 3.75 0 0 1-.898-2.435v-.578A2.249 2.249 0 0 1 4.253 14h7.77zm5.477 0l-.09.008a.5.5 0 0 0-.402.402L17 14.5V17h-2.496l-.09.008a.5.5 0 0 0-.402.402l-.008.09l.008.09a.5.5 0 0 0 .402.402l.09.008H17L17 20.5l.008.09a.5.5 0 0 0 .402.402l.09.008l.09-.008a.5.5 0 0 0 .402-.402L18 20.5V18h2.504l.09-.008a.5.5 0 0 0 .402-.402l.008-.09l-.008-.09a.5.5 0 0 0-.402-.402l-.09-.008H18L18 14.5l-.008-.09a.5.5 0 0 0-.402-.402L17.5 14zM10 2.005a5 5 0 1 1 0 10a5 5 0 0 1 0-10zm0 1.5a3.5 3.5 0 1 0 0 7a3.5 3.5 0 0 0 0-7z",
+  "person-assign-outline": "M11.313 15.5a6.471 6.471 0 0 1 .709-1.5h-7.77a2.249 2.249 0 0 0-2.249 2.25v.577c0 .892.319 1.756.899 2.435c1.566 1.834 3.952 2.74 7.098 2.74c.931 0 1.796-.08 2.592-.24a6.51 6.51 0 0 1-.913-1.366c-.524.07-1.083.105-1.68.105c-2.737 0-4.703-.745-5.957-2.213a2.25 2.25 0 0 1-.539-1.461v-.578a.75.75 0 0 1 .75-.749h7.06ZM10 2.005a5 5 0 1 1 0 10a5 5 0 0 1 0-10Zm0 1.5a3.5 3.5 0 1 0 0 7a3.5 3.5 0 0 0 0-7ZM23 17.5a5.5 5.5 0 1 1-11 0a5.5 5.5 0 0 1 11 0Zm-4.647-2.853a.5.5 0 0 0-.707.707L19.293 17H15a.5.5 0 1 0 0 1h4.293l-1.647 1.647a.5.5 0 0 0 .707.707l2.5-2.5a.497.497 0 0 0 .147-.345V17.5a.498.498 0 0 0-.15-.357l-2.497-2.496Z",
   "person-outline": "M17.754 14a2.249 2.249 0 0 1 2.25 2.249v.575c0 .894-.32 1.76-.902 2.438-1.57 1.834-3.957 2.739-7.102 2.739-3.146 0-5.532-.905-7.098-2.74a3.75 3.75 0 0 1-.898-2.435v-.577a2.249 2.249 0 0 1 2.249-2.25h11.501Zm0 1.5H6.253a.749.749 0 0 0-.75.749v.577c0 .536.192 1.054.54 1.461 1.253 1.468 3.219 2.214 5.957 2.214s4.706-.746 5.962-2.214a2.25 2.25 0 0 0 .541-1.463v-.575a.749.749 0 0 0-.749-.75ZM12 2.004a5 5 0 1 1 0 10 5 5 0 0 1 0-10Zm0 1.5a3.5 3.5 0 1 0 0 7 3.5 3.5 0 0 0 0-7Z",
   "power-outline": "M8.204 4.82a.75.75 0 0 1 .634 1.36A7.51 7.51 0 0 0 4.5 12.991c0 4.148 3.358 7.51 7.499 7.51s7.499-3.362 7.499-7.51a7.51 7.51 0 0 0-4.323-6.804.75.75 0 1 1 .637-1.358 9.01 9.01 0 0 1 5.186 8.162c0 4.976-4.029 9.01-9 9.01C7.029 22 3 17.966 3 12.99a9.01 9.01 0 0 1 5.204-8.17ZM12 2.496a.75.75 0 0 1 .743.648l.007.102v7.5a.75.75 0 0 1-1.493.102l-.007-.102v-7.5a.75.75 0 0 1 .75-.75Z",
   "quote-outline": "M7.5 6a2.5 2.5 0 0 1 2.495 2.336l.005.206c-.01 3.555-1.24 6.614-3.705 9.223a.75.75 0 1 1-1.09-1.03c1.64-1.737 2.66-3.674 3.077-5.859A2.5 2.5 0 1 1 7.5 6Zm9 0a2.5 2.5 0 0 1 2.495 2.336l.005.206c-.01 3.56-1.238 6.614-3.705 9.223a.75.75 0 1 1-1.09-1.03c1.643-1.738 2.662-3.672 3.078-5.859A2.5 2.5 0 1 1 16.5 6Zm-9 1.5a1 1 0 1 0 .993 1.117l.007-.124a1 1 0 0 0-1-.993Zm9 0a1 1 0 1 0 .993 1.117l.007-.124a1 1 0 0 0-1-.993Z",