diff --git a/app/views/api/v2/accounts/reports/agents.csv.erb b/app/views/api/v2/accounts/reports/agents.csv.erb
index 3675c0a66..ca0a7e1f4 100644
--- a/app/views/api/v2/accounts/reports/agents.csv.erb
+++ b/app/views/api/v2/accounts/reports/agents.csv.erb
@@ -1,4 +1,10 @@
-<% headers = ['Agent name', 'Conversations count', 'Avg first response time (Minutes)', 'Avg resolution time (Minutes)'] %>
+<% headers = [
+    I18n.t('reports.agent_csv.agent_name'),
+    I18n.t('reports.agent_csv.conversations_count'),
+    I18n.t('reports.agent_csv.avg_first_response_time'),
+    I18n.t('reports.agent_csv.avg_resolution_time')
+  ]
+%>
 <%= CSV.generate_line headers %>
 <% Current.account.users.each do |agent| %>
   <% agent_report = V2::ReportBuilder.new(Current.account, {
diff --git a/config/locales/en.yml b/config/locales/en.yml
index a344118a0..35aac041d 100644
--- a/config/locales/en.yml
+++ b/config/locales/en.yml
@@ -44,6 +44,11 @@ en:
 
   reports:
     period: Reporting period %{since} to %{until}
+    agent_csv:
+      agent_name: Agent name
+      conversations_count: Conversations count
+      avg_first_response_time: Avg first response time (Minutes)
+      avg_resolution_time: Avg resolution time (Minutes)
 
   notifications:
     notification_title:
diff --git a/config/locales/ml.yml b/config/locales/ml.yml
index 1340afc54..294665698 100644
--- a/config/locales/ml.yml
+++ b/config/locales/ml.yml
@@ -29,6 +29,11 @@ ml:
       failed: സൈനപ്പ് പരാജയപ്പെട്ടു
   reports:
     period: Reporting period %{since} to %{until}
+    agent_csv:
+      agent_name: ഏജന്റിന്റെ പേര്
+      conversations_count: സംഭാഷണങ്ങളുടെ എണ്ണം
+      avg_first_response_time: ശരാശരി ആദ്യ പ്രതികരണ സമയം (മിനിറ്റ്)
+      avg_resolution_time: ശരാശരി മിഴിവ് സമയം (മിനിറ്റ്)
   notifications:
     notification_title:
       conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"