diff --git a/app/javascript/dashboard/i18n/locale/ar/conversation.json b/app/javascript/dashboard/i18n/locale/ar/conversation.json
index b17d8476a..6f15b2be1 100644
--- a/app/javascript/dashboard/i18n/locale/ar/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ar/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "نسخ",
-      "DELETE": "حذف"
+      "DELETE": "حذف",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/bg/conversation.json b/app/javascript/dashboard/i18n/locale/bg/conversation.json
index fe24f7cfe..7d24fde77 100644
--- a/app/javascript/dashboard/i18n/locale/bg/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/bg/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Copy",
-      "DELETE": "Изтрий"
+      "DELETE": "Изтрий",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/ca/conversation.json b/app/javascript/dashboard/i18n/locale/ca/conversation.json
index dd0b6e475..860ba6a8e 100644
--- a/app/javascript/dashboard/i18n/locale/ca/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ca/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Copia",
-      "DELETE": "Esborrar"
+      "DELETE": "Esborrar",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/cs/conversation.json b/app/javascript/dashboard/i18n/locale/cs/conversation.json
index aec54f1cd..cd7588675 100644
--- a/app/javascript/dashboard/i18n/locale/cs/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/cs/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Kopírovat",
-      "DELETE": "Vymazat"
+      "DELETE": "Vymazat",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/da/conversation.json b/app/javascript/dashboard/i18n/locale/da/conversation.json
index 52e11133b..c786a7b3f 100644
--- a/app/javascript/dashboard/i18n/locale/da/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/da/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Kopiér",
-      "DELETE": "Slet"
+      "DELETE": "Slet",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/de/conversation.json b/app/javascript/dashboard/i18n/locale/de/conversation.json
index 435e74fe3..57f9c513e 100644
--- a/app/javascript/dashboard/i18n/locale/de/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/de/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Kopieren",
-      "DELETE": "Löschen"
+      "DELETE": "Löschen",
+      "CREATE_A_CANNED_RESPONSE": "Zu vorgefertigten Antworten hinzufügen"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/el/conversation.json b/app/javascript/dashboard/i18n/locale/el/conversation.json
index 1fad41aba..c84a077ef 100644
--- a/app/javascript/dashboard/i18n/locale/el/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/el/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Αντιγραφή",
-      "DELETE": "Διαγραφή"
+      "DELETE": "Διαγραφή",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/es/conversation.json b/app/javascript/dashboard/i18n/locale/es/conversation.json
index e151abb15..a01bc1ae6 100644
--- a/app/javascript/dashboard/i18n/locale/es/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/es/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Copiar",
-      "DELETE": "Eliminar"
+      "DELETE": "Eliminar",
+      "CREATE_A_CANNED_RESPONSE": "Añadir a respuestas predefinidas"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/fa/conversation.json b/app/javascript/dashboard/i18n/locale/fa/conversation.json
index d77137186..a8afb86e1 100644
--- a/app/javascript/dashboard/i18n/locale/fa/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/fa/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "کپی",
-      "DELETE": "حذف"
+      "DELETE": "حذف",
+      "CREATE_A_CANNED_RESPONSE": "اضافه کردن به پاسخ‌های آماده"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/fi/conversation.json b/app/javascript/dashboard/i18n/locale/fi/conversation.json
index e4c004d25..ae3339386 100644
--- a/app/javascript/dashboard/i18n/locale/fi/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/fi/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Kopioi",
-      "DELETE": "Poista"
+      "DELETE": "Poista",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/fr/conversation.json b/app/javascript/dashboard/i18n/locale/fr/conversation.json
index 114203fd9..2c9fd7e8b 100644
--- a/app/javascript/dashboard/i18n/locale/fr/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/fr/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Copier",
-      "DELETE": "Supprimer"
+      "DELETE": "Supprimer",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/he/conversation.json b/app/javascript/dashboard/i18n/locale/he/conversation.json
index 158b3aead..310f127f9 100644
--- a/app/javascript/dashboard/i18n/locale/he/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/he/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "העתק",
-      "DELETE": "מחק"
+      "DELETE": "מחק",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/hi/conversation.json b/app/javascript/dashboard/i18n/locale/hi/conversation.json
index f3d5595e7..7c6fa76d5 100644
--- a/app/javascript/dashboard/i18n/locale/hi/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/hi/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Copy",
-      "DELETE": "Delete"
+      "DELETE": "Delete",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/hu/conversation.json b/app/javascript/dashboard/i18n/locale/hu/conversation.json
index cb00f97a1..980d2c494 100644
--- a/app/javascript/dashboard/i18n/locale/hu/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/hu/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Másolás",
-      "DELETE": "Törlés"
+      "DELETE": "Törlés",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/id/conversation.json b/app/javascript/dashboard/i18n/locale/id/conversation.json
index 23960cf9d..22ae59fc4 100644
--- a/app/javascript/dashboard/i18n/locale/id/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/id/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Salin",
-      "DELETE": "Hapus"
+      "DELETE": "Hapus",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/it/conversation.json b/app/javascript/dashboard/i18n/locale/it/conversation.json
index b1d57bdc5..e00d5b9a3 100644
--- a/app/javascript/dashboard/i18n/locale/it/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/it/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Copia",
-      "DELETE": "Elimina"
+      "DELETE": "Elimina",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/ja/conversation.json b/app/javascript/dashboard/i18n/locale/ja/conversation.json
index e153c4e4a..3c0aa6d3e 100644
--- a/app/javascript/dashboard/i18n/locale/ja/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ja/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "コピー",
-      "DELETE": "削除"
+      "DELETE": "削除",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/ka/conversation.json b/app/javascript/dashboard/i18n/locale/ka/conversation.json
index f3d5595e7..7c6fa76d5 100644
--- a/app/javascript/dashboard/i18n/locale/ka/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ka/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Copy",
-      "DELETE": "Delete"
+      "DELETE": "Delete",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/ko/conversation.json b/app/javascript/dashboard/i18n/locale/ko/conversation.json
index e397e2d04..f5edd66ad 100644
--- a/app/javascript/dashboard/i18n/locale/ko/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ko/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "복사",
-      "DELETE": "삭제"
+      "DELETE": "삭제",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/lt/conversation.json b/app/javascript/dashboard/i18n/locale/lt/conversation.json
index f3d5595e7..7c6fa76d5 100644
--- a/app/javascript/dashboard/i18n/locale/lt/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/lt/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Copy",
-      "DELETE": "Delete"
+      "DELETE": "Delete",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/lv/conversation.json b/app/javascript/dashboard/i18n/locale/lv/conversation.json
index 01766d56d..bb6274007 100644
--- a/app/javascript/dashboard/i18n/locale/lv/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/lv/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Kopēt",
-      "DELETE": "Dzēst"
+      "DELETE": "Dzēst",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/ml/conversation.json b/app/javascript/dashboard/i18n/locale/ml/conversation.json
index 70c4cc631..91ad8baa3 100644
--- a/app/javascript/dashboard/i18n/locale/ml/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ml/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "പകർത്തുക",
-      "DELETE": "ഇല്ലാതാക്കുക"
+      "DELETE": "ഇല്ലാതാക്കുക",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/ms/conversation.json b/app/javascript/dashboard/i18n/locale/ms/conversation.json
index 31ca56631..af6754cb3 100644
--- a/app/javascript/dashboard/i18n/locale/ms/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ms/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Copy",
-      "DELETE": "Padamkan"
+      "DELETE": "Padamkan",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/ne/conversation.json b/app/javascript/dashboard/i18n/locale/ne/conversation.json
index 50ee87272..e04ed0cfd 100644
--- a/app/javascript/dashboard/i18n/locale/ne/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ne/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Copy",
-      "DELETE": "Delete"
+      "DELETE": "Delete",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/nl/conversation.json b/app/javascript/dashboard/i18n/locale/nl/conversation.json
index 0864eb43e..070c9e765 100644
--- a/app/javascript/dashboard/i18n/locale/nl/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/nl/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Kopiëren",
-      "DELETE": "Verwijderen"
+      "DELETE": "Verwijderen",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/no/conversation.json b/app/javascript/dashboard/i18n/locale/no/conversation.json
index 14b975fc5..deee4216b 100644
--- a/app/javascript/dashboard/i18n/locale/no/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/no/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Kopier",
-      "DELETE": "Slett"
+      "DELETE": "Slett",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/pl/conversation.json b/app/javascript/dashboard/i18n/locale/pl/conversation.json
index a9a66f1a8..d33736c04 100644
--- a/app/javascript/dashboard/i18n/locale/pl/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/pl/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Copy",
-      "DELETE": "Usuń"
+      "DELETE": "Usuń",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/pt/conversation.json b/app/javascript/dashboard/i18n/locale/pt/conversation.json
index a6eaa2946..ae3d6f6f2 100644
--- a/app/javascript/dashboard/i18n/locale/pt/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/pt/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Copiar",
-      "DELETE": "excluir"
+      "DELETE": "excluir",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/conversation.json b/app/javascript/dashboard/i18n/locale/pt_BR/conversation.json
index fdcef14de..3fbac1e41 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Copiar",
-      "DELETE": "Excluir"
+      "DELETE": "Excluir",
+      "CREATE_A_CANNED_RESPONSE": "Adicionar às respostas prontas"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/ro/conversation.json b/app/javascript/dashboard/i18n/locale/ro/conversation.json
index 05bf8bc10..2896afa2a 100644
--- a/app/javascript/dashboard/i18n/locale/ro/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ro/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Copiază",
-      "DELETE": "Şterge"
+      "DELETE": "Şterge",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/ru/conversation.json b/app/javascript/dashboard/i18n/locale/ru/conversation.json
index dbf96302c..4d6019635 100644
--- a/app/javascript/dashboard/i18n/locale/ru/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ru/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Копировать",
-      "DELETE": "Удалить"
+      "DELETE": "Удалить",
+      "CREATE_A_CANNED_RESPONSE": "Добавить в шаблонные ответы"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/sk/conversation.json b/app/javascript/dashboard/i18n/locale/sk/conversation.json
index 59602662e..78404d760 100644
--- a/app/javascript/dashboard/i18n/locale/sk/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/sk/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Copy",
-      "DELETE": "Vymazať"
+      "DELETE": "Vymazať",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/sr/conversation.json b/app/javascript/dashboard/i18n/locale/sr/conversation.json
index 919d624f9..981cdcd28 100644
--- a/app/javascript/dashboard/i18n/locale/sr/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/sr/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Kopiraj",
-      "DELETE": "Izbriši"
+      "DELETE": "Izbriši",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/sv/conversation.json b/app/javascript/dashboard/i18n/locale/sv/conversation.json
index 6e361a5ac..b733a8dd3 100644
--- a/app/javascript/dashboard/i18n/locale/sv/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/sv/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Kopiera",
-      "DELETE": "Radera"
+      "DELETE": "Radera",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/ta/conversation.json b/app/javascript/dashboard/i18n/locale/ta/conversation.json
index 3c1173d84..1cd8833eb 100644
--- a/app/javascript/dashboard/i18n/locale/ta/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ta/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "நகல்",
-      "DELETE": "Delete"
+      "DELETE": "Delete",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/th/conversation.json b/app/javascript/dashboard/i18n/locale/th/conversation.json
index 756205fe2..4c175e617 100644
--- a/app/javascript/dashboard/i18n/locale/th/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/th/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "คัดลอก",
-      "DELETE": "ลบ"
+      "DELETE": "ลบ",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/tr/conversation.json b/app/javascript/dashboard/i18n/locale/tr/conversation.json
index 9b907ee64..676793f20 100644
--- a/app/javascript/dashboard/i18n/locale/tr/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/tr/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Kopyala",
-      "DELETE": "Sil"
+      "DELETE": "Sil",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/uk/conversation.json b/app/javascript/dashboard/i18n/locale/uk/conversation.json
index 230a3ade7..b71e39d66 100644
--- a/app/javascript/dashboard/i18n/locale/uk/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/uk/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Копіювати",
-      "DELETE": "Видалити"
+      "DELETE": "Видалити",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/ur/conversation.json b/app/javascript/dashboard/i18n/locale/ur/conversation.json
index a41b86f96..e079c7b48 100644
--- a/app/javascript/dashboard/i18n/locale/ur/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ur/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Copy",
-      "DELETE": "حذف کریں۔"
+      "DELETE": "حذف کریں۔",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/conversation.json b/app/javascript/dashboard/i18n/locale/ur_IN/conversation.json
index f3d5595e7..7c6fa76d5 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Copy",
-      "DELETE": "Delete"
+      "DELETE": "Delete",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/vi/conversation.json b/app/javascript/dashboard/i18n/locale/vi/conversation.json
index 4b523e70a..67b16c6df 100644
--- a/app/javascript/dashboard/i18n/locale/vi/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/vi/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "Sao Chép",
-      "DELETE": "Xoá"
+      "DELETE": "Xoá",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/conversation.json b/app/javascript/dashboard/i18n/locale/zh_CN/conversation.json
index 13d9425a3..46256cf5a 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "复制",
-      "DELETE": "删除"
+      "DELETE": "删除",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/conversation.json b/app/javascript/dashboard/i18n/locale/zh_TW/conversation.json
index 9ecd12d90..abb24999c 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/conversation.json
@@ -150,7 +150,8 @@
     },
     "CONTEXT_MENU": {
       "COPY": "複製",
-      "DELETE": "刪除"
+      "DELETE": "刪除",
+      "CREATE_A_CANNED_RESPONSE": "Add to canned responses"
     }
   },
   "EMAIL_TRANSCRIPT": {
diff --git a/app/javascript/widget/i18n/locale/fa.json b/app/javascript/widget/i18n/locale/fa.json
index ec6237a4e..7e5752a94 100644
--- a/app/javascript/widget/i18n/locale/fa.json
+++ b/app/javascript/widget/i18n/locale/fa.json
@@ -55,12 +55,12 @@
       "PHONE_NUMBER": {
         "LABEL": "شماره تلفن",
         "PLACEHOLDER": "لطفا شماره تلفن خود را وارد کنید",
-        "REQUIRED_ERROR": "شماره تلفن الزامی است",
+        "REQUIRED_ERROR": "شماره تلفن مورد نیاز است",
         "VALID_ERROR": "شماره تلفن باید با فرمت E.164 باشد، به عنوان مثال: +1415555555"
       },
       "MESSAGE": {
         "LABEL": "پیام",
-        "PLACEHOLDER": "لطفا ایمیل خود را وارد کنید",
+        "PLACEHOLDER": "لطفا پیام خود را وارد کنید",
         "ERROR": "پیام بسیار کوتاه است"
       }
     },
@@ -74,12 +74,12 @@
     }
   },
   "CSAT": {
-    "TITLE": "به مکالمه خود امتیاز دهید",
-    "SUBMITTED_TITLE": "با تشکر از شما برای ثبت رتبه",
-    "PLACEHOLDER": "توضیحات بیشتر بدهید..."
+    "TITLE": "به گفتگوی خود امتیاز دهید",
+    "SUBMITTED_TITLE": "با تشکر از شما برای ثبت امتیاز",
+    "PLACEHOLDER": "بیشتر به ما بگویید..."
   },
   "EMAIL_TRANSCRIPT": {
-    "BUTTON_TEXT": "درخواست رونوشت مکالمه",
+    "BUTTON_TEXT": "درخواست رونوشت گفتگو",
     "SEND_EMAIL_SUCCESS": "رونوشت گفتگو با موفقیت ارسال شد",
     "SEND_EMAIL_ERROR": "خطایی پیش آمد. لطفا دوباره امتحان کنید"
   }
diff --git a/app/models/channel/twilio_sms.rb b/app/models/channel/twilio_sms.rb
index f575b75a0..d6c9177fb 100644
--- a/app/models/channel/twilio_sms.rb
+++ b/app/models/channel/twilio_sms.rb
@@ -28,8 +28,8 @@ class Channel::TwilioSms < ApplicationRecord
   validates :auth_token, presence: true
 
   # Must have _one_ of messaging_service_sid _or_ phone_number, and messaging_service_sid is preferred
-  validates :messaging_service_sid, uniqueness: true, presence: true, unless: :phone_number.presence
-  validates :phone_number, absence: true, if: :messaging_service_sid.presence
+  validates :messaging_service_sid, uniqueness: true, presence: true, unless: :phone_number?
+  validates :phone_number, absence: true, if: :messaging_service_sid?
   validates :phone_number, uniqueness: true, allow_nil: true
 
   enum medium: { sms: 0, whatsapp: 1 }